User's Manual
Table Of Contents
- FCC and IC Statement
- Getting started
- 1.1. Document structure
- 1.2. Abbreviations
- 1.3. Document marks
- System Description
- 2.1. Introducing InfiLINK XG
- 2.2. Hardware Description
- 2.3. InfiLINK XG Specifications
- Installation
- 3.1. Installation Requirements
- 3.2. Equipment Positioning Guidelines
- 3.3. Installing the Outdoor Units
- 3.4. Installing the Indoor Unit
- Commissioning
- 4.1. Introduction
- 4.2. Step by step procedure
- Operation & Administration
- 5.1. Introduction
- 5.2. InfiLINK XG unit access
- 5.3. Status
- 5.3.1. Interface Statistics
- 5.3.2. Wireless Link Statistics
- 5.4. Antenna alignment
- 5.5. Maintenance
- 5.5.1. Firmware
- 5.5.2. Upload
- 5.5.3. Download
- 5.5.4. Bottom section of the page
- 5.6. Settings
- 5.6.1. General
- 5.6.2. Network Access
- 5.6.3. Radio
- 5.6.4. Switch
- 5.6.5. VLAN Switching
- 5.6.6. SNMP
- 5.6.7. Apply and Try buttons for the configuration
- 5.6.8. Configuring QoS
- 5.6.9. Configuring per-VLAN 802.1p priority assignment
- Troubleshooting
- 5
- 6.1. Introduction
- 6.2. The wireless link is down (it got lost)
- 6.3. No access to the local unit
- 6.4. Expected capacity is not met
- 6.5. Errors on the wireless link, throughput fluctuations
- 6.6. No data is being transferred
- 6.7. The management of the unit is lost
- 6.7.1. ERConsole recovery procedure
- 6.7.2. Restore to factory settings using ERConsole
Chapter 6 - Troubleshooting
Technical User Manual
InfiLINK XG
95
6.1. Introduction
In this chapter are presented the basic troubleshooting actions to be taken in case
a problem occurs to the InfiLINK XG wireless link. The general fault classification
can be checked below and the detailed indications for fault handling are described
in the subsequent sections.
Possible issue
Wireless link is down
No access to the
remote unit
No access to the local
unit
Expected capacity is
not met
Errors on the link,
throughput fluctuations
No data is transmitted
The local management
to the unit is lost
Figure 73 - Basic faults classification
Preliminary definitions:
For each radio link, the local unit will be considered the one closest to the
monitoring center and the remote unit will be its peer end like in the picture
below
If the radio link (between the local unit and the remote unit) or the Ethernet
connection (between the monitoring center and the local unit) become
unavailable, all units/equipment behind the failure point will be unreachable.
The debugging should begin in this case, at- the unit that is closest to the
failure point and has management access
Remote unit Local unit
Monitoring server
Figure 74 - Monitored wireless link