User's Manual

Technical Document
430715-03
Rev. G
Indyme Solutions, Inc. 8295 Aero Place  San Diego, CA 92123 USA +1.858.268.0717  +1.800.829.6141Page 4 of 5
Menu-8: Frequency Plan Mode
Assigns the designated frequency spectrum to the help button. All help buttons and access points must have the
same Frequency Plan to communicate.
After entering the Programming Menu;
Press the SET button eight times for Menu-8, RESET once to save.
The assurance LED will flash eight times to indicate Menu-8 was selected.
Press the SET button to select a Frequency Plan: <1, 2, 3 or 4>, RESET once to save.
The assurance LED will flash to indicate the selected Frequency Plan.
The four Frequency Plans are as follows;
 (1) FP01 Europe -868.175MHz
 (2) FP02 USA/Australia -918.000MHz
 (3) FP03 USA/Australia -918.100MHz
 (4) FP04 USA/Australia/Singapore -920.000MHz
Installation
The CB911 help button ships with Velcro strips and double-sided tape. To mount the help button, thoroughly
clean the mounting surface with alcohol, removing all dirt from the mounting surface. Using the desired mounting
adhesive, place one piece on the back of the help button. Remove the protective backing from the adhesive press
the help button firmly into position ʹ typically located near a register or telephone at a checkout counter or
service desk.
1. Identify all programming characteristics before you begin programming or installation.
 Frequency Plan
 Netcode
 Help button Addresses
 Help button Modes
2. Program the required parameters into the CB951 Access Points first.
3. Set the corresponding Frequency Plan on each of the help buttons.
4. Use the first CB951 Access Point to clone the Netcode to all of the help buttons. This will ensure the same
Netcode is being assigned to all devices. You may also clone the Netcode from a known working help button
to all other help buttons.
5. Program the Alarm Address and Mode of each help button.
6.
The help button will automatically exit any programming menu if no buttons are pressed for 30-seconds.
7. Install the help button in accordance with store policy, Indyme work order and/or Americans with Disabilities
Act guidelines where applicable.
The CB911 Help button uses one 2/3A 3-volt lithium battery. Always use the same type of battery for optimum
performance. DO NOT use rechargeable batteries in the help button. To replace the batteries, remove the 2-
philips screws from the back cover. Remove the old battery from the battery holder. Install the new 2/3A 3-volt
lithium battery and replace the cover. The help button does not lose the programmed characteristics when the
batteries are removed.