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CB432 Programming & Install Instructions
3 P/N 430673-01 Rev B
INSTALLATION AND TROUBLESHOOTING TIPS
1. Identify all programming characteristics before you begin programming or installation.
Call Box Addresses
Call Box Mode
Mounting Location
2. Program the Alarm Address and Mode of each call box.
3. Install the call box in accordance with store policy, Indyme work order and/or Americans with
Disabilities Act guidelines where applicable.
The CB432 Call Box uses two AA-size 1.5-volt alkaline batteries. Always use the same type of
battery for optimum performance. To replace the batteries, remove the call box from its
mounting location. Turn the call box over to the back of the call box. Remove the old batteries
from the battery holders. Install the new alkaline batteries. (**) The call box does not loose the
programmed characteristics when the batteries are removed.
Location Considerations
Call boxes are typically located at cash registers, service counters or other areas in which
customers require assistance. Stores and installers should be aware of the Americans with
Disabilities Act (ADA) requirements for accessibility.
Call Boxes use a low powered transmitter, and operate best with a clear line of sight to the nearest
receiver. Tall shelving, merchandise and metal signs can block or reduce the call box signal.
Install the Call Box
1. Verify call box placement with the Store Manager and according to provided instructions.
Determine the best mounting method before installing the call box, verify address
programming.
Wall Mount
Counter Top Mount
Store Shelving
2. The CB432 has 2-different mounting options available; wall or counter top. Choose the
appropriate option for your situation. The CB432 mounting bracket MUST be used for wall or
counter top installation.
Wall Mounting
1. Identify the desired mounting height for the SET button.
2. Align the mounting bracket at that the correct height so the words on the CB432 Button will be
upright.
3. If mounting to glass or a smooth non-porous surface, use the double-sided adhesive ONLY. If
mounting to a solid surface or drywall, mark and drill through the two mounting holes.
4. Insert mounting hardware in the two holes and secure the mounting bracket.
a. wall anchors and screws if drywall or masonry
b. screws only for wood.