Owner's Manual Tube 300R Telemetry System Part Number 0062000 | 0062010 | 0062120 | 0062130 | 0062020 | 0062140 Information subject to change without notice. In-Situ, In-Situ logo, Baro Merge, BaroTROLL, HERMIT, iSitu, Pocket-Situ, RDO, RuggedCable, RuggedReader, TROLL, and Win-Situ are trademarks or registered trademarks of In-Situ Inc. © 2014. All rights reserved. 0062002 | 0062012 | 0062122 | 0062132 | 0062022 | 0062142 | Rev.
Copyright © 2014 by In-Situ Inc. All rights reserved. This document contains proprietary information which is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of In-Situ Inc. Mailing and Shipping Address: In-Situ Inc. 221 East Lincoln Avenue Fort Collins, CO 80524 U.S.A. Phone: 970-498-1500 (international & domestic) Fax: 970-498-1598 Internet: www.in-situ.com Support: 800-446-7488 (U.S.A.
Table of Contents 1 Introduction 5 Unpacking and Inspection Model Number Serial Number Safety General Specifications 5 5 6 6 7 2 Configuring Your Instruments 7 Overview Connecting an In-Situ Instrument to the Computer Instrument Communication Settings Instrument Communication Settings - TROLL 9500 Only Setting Up a Log 3 Configuring the Telemetry Device 9 Overview Opening the Unit Battery Connecting the Tube to the Computer Select Connected Probes Select Probe Parameters for Alarming Set the Site N
6 Appendix A - Software 20 Main Screen General Information, Parameters, and Options General Information - Information Tab General Information - Options Tab General Information - Modem Parameters Tab General Information - Log Memory Tab General Information - Alarms Probe and Set-Point Configuration Probe Configuration - Connected Probes Tab Probe Configuration - Parameters Monitoring Tab Frequency of Wake-Up Events Frequency of Wake Up Events - Frequency of Probe Readings Frequency of Wake Up Events - Wake
Introduction This manual is intended to describe the characteristics, operation, and maintenance of the Tube 300R Telemetry System. Unpacking and Inspection All Tube 300 Telemetry Systems contain the following items: l Tube 300R unit l Lithium battery pack l Stub antenna You need to supply the following items for setup and installation: l Tube setup/communication cable (part number 0062260) l In-Situ Inc.
T3R-3G-B-1RT The first set of characters determine the product type. "T3" indicates a Tube and "R" indicates a non-solar unit. The second set of characters indicate what type of modem is installed. "2G" means a 2nd generation cellular device, "3G" means a 3rd generation device. The single character indicates whether the unit is vented (V) or non-vented (B). Nonvented units have an internal barometric sensor installed. The final set of characters indicates the instrument connection type.
General Specifications Operating ranges Temp: -20° to 70° C (-4 to 158° F) Humidity: 95% max. non-condensing Diameter, maximum Tube: 5 cm (1.97 in.) Top cap: 5.2 cm (2.05 in.) Dimensions Length: 48 cm (18.9 in.) Weight with battery 1730 g (3.81 lbs) Materials Stainless steel Rating IP68 (cannot operate submerged) Power Internal battery Battery Lithium 10.
Connecting an In-Situ Instrument to the Computer 1 Laptop or PC 2 TROLL® Com Communication Device* 3 RuggedCable® System** 4 In-Situ instrument * TROLL Com device may be a USB-connect, serial-connect, or direct-connect** model ** RuggedCable is omitted when using a direct-connect TROLL Com Instrument Communication Settings 1. Connect to the instrument using Win-Situ 5 software. 2. Click the Device Setup tab . 3. Click Modbus Setup... 4.
Instrument Communication Settings - TROLL 9500 Only 1. Connect to the instrument using Win-Situ 4 software. 2. Right click on the TROLL 9500 device in the tree on the left and select Edit. 3. Select ASCII Mode Preferences and click Next. 4. Select the following options: Comma delimited Enable ASCII mode of linear tests 5. Click Finish. For the TROLL 9500 to function, you must set up a log and set the logging interval to be the same as the Tube logging interval.
Do not pull on the antenna or setup connector. Battery Tube 300R systems have an internal lithium battery pack (PN 0062280) that is not rechargeable. Batteries are installed but not connected prior to shipping. To connect, disconnect, or change a battery pack, follow the steps below: 1. Ensure an antenna is attached to the unit. Never connect or disconnect power to the unit without an antenna attached. 2. Plug in or unplug the battery pack from the circuit board connection shown below.
Select Connected Probes 1. Connect your probe to the Tube. 2. Click Probe and set-point configuration. 3. Click the Connected probes tab. 4. Select the appropriate probe name from the drop down menu, and enter the correct device address as set in Win-Situ 5. If you have a Tube with a barometric sensor installed inside it, Probe 1 will automatically be listed as "Barometer" and the address will be listed at 100. Do not change this setting. 5. Click Write probes and set-points. 6. Close the window.
Set the Site Name and Clock 1. Click General information, parameters and functional options. 2. Click the Information tab. 3. Enter a Site name for your deployment area and click Set the Site Name. 4. Click Set clock to synchronize the Tube clock with your computer clock. 5. Close the window. Configure Options 1. Click General information, parameters and functional options. 2. Click the Options tab. 3.
4. Enter up to 2 phone numbers in the fields under "SMS" to receive Tube status updates and alerts via text messages. In-Situ Inc. SIM cards do not support text message alerts. 5. To receive data or alerts using email, enter the SMTP server for your email or internet service provider. If your provider requires a user name and password, enter those in the fields under the SMTP server. In-Situ Inc. SIM cards do not support SMTP data or alerts. 6.
Set Probe Reading Schedule 1. Click Frequency of probe readings and options. 2. Click Periodicity of wake-up events. 3. Select how often in minutes the Tube reads the probe. A value of 0 means the Tube never reads the probe, a value of 60 means every hour, and a value of 1440 means a reading every 24 hours. 4. Select how often the Tube saves the readings. A value of 1 means every reading. 5. Click the checkbox if you want the Tube to transmit data every time it logs (not recommended). 6.
4. Select the GSM band for your geographical area and click the Set GSM band button. 5. Select whether your network is 2G or 3G and click the Set network button. 6. Click the Verify SIM and PIN button. 7. Click the Show signal quality button if you are near your deployment area. 8. Click the Deactivate modem button. 9. Close the window. Test Remote Communications 1. Click Functional mode and test. 2. Click the Test tab. 3.
If your Tube is receiving poor signal or frequently misses transmissions, you can check the following to help determine the cause. ∙ The well casing may prevent the Tube from sending or receiving transmissions. Consider using an external antenna (PN 0062240) that can be mounted on the top of the well to prevent casing interference. ∙ Check the cellular provider's coverage area map. Your deployment area may be in a non-coverage area. ∙ Check the area surrounding your equipment.
1. Align the SIM card so the diagonal cut is facing away from the circuit board and the gold chip is facing the round cut. 2. Gently insert the card into the slot and push in fully. SD Card The Tube has a 512 MB SD Mini memory card installed. The card is required for the system to function and operates on a proprietary format. Do not attempt to install a different SD card into the Tube. If you require additional memory capacity, contact In-Situ Inc. support at 970-498-1500 (international & domestic).
Troubleshooting Table Problem The software displays the message, "The Tube didn't reply in the expected time. Please verify if it is connected." 800-446-7488 Possible Solutions ∙ Check connections between the Tube and the computer. ∙ Check the COM selected in the serial port dropdown menu. ∙ Open the Tube and check that the battery is connected. 18 www.in-situ.
Obtaining Repair Service If you suspect your system is malfunctioning and repair is needed, you can help assure efficient servicing by following these guidelines: 1. Call or email In-Situ Technical Support. Have the product model and serial number available. 2. Be prepared to describe the problem, including how the product was used and the conditions noted at the time of the malfunction. 3.
Appendix A - Software Main Screen 800-446-7488 20 www.in-situ.
1 Selects how to connect to the Tube—via Cable, or via a Modem call.* 2 Selects the COM port of the computer the set up cable is connected to. 3 If password access has been enabled, requires that a password be entered. 4 Sets general information, parameters, and options for the Tube 5 Sets probe and parameter options for equipment connected to the Tube. 6 Sets data reading and Tube wakeup events. 7 Tests settings and functionality of the Tube. 8 Sets or removes password access.
General Information, Parameters, and Options General Information - Information Tab The Information tab displays general information about the Tube and the site where the Tube is deployed. 1 Options tab: configure Tube system settings. 2 Modem parameters tab: configure Tube modem settings. 3 Log memory tab: display Tube memory information. 4 Alarms tab: configure Tube system and probe alarms. 800-446-7488 22 www.in-situ.
5 Displays the Tube device name. 6 Displays the Tube serial number. 7 Displays the number of probe licenses unlocked. 8 Displays the loader release number. 9 Displays the current firmware version. 10 Displays the current diagnostic code. 11 Displays the Site name. This field is configurable. 12 Writes the Site name to the Tube. 13 Displays the Tube internal temperature. 14 Displays the Tube functional status (started or stopped). 15 Displays the Tube internal date and time.
General Information - Options Tab The Options tab configures the Tube system settings. 1 Displays device input information. Inputs are not supported by the Tube. 2 Displays device input information. Inputs are not supported by the Tube. 3 Describes the type of battery. 4 Enables/disables barometric compensation of water level readings. Option only available in non-vented Tube models. 5 Displays the water density value used by the Tube. The default water density value is 1000 g/dm3 (freshwater).
6 Enables/disables the Tube to power the connected probe. Must be enabled when an Aqua TROLL 400 or RDO PRO probe is connected. Do not enable for other instruments when using the Tube 300R models. 7 Enables/disables an initial probe warmup period prior to requesting data. This option should be enabled. 8 Designates the duration of the probe warmup period in seconds. In-Situ recommends 1 second. 9 Enables/disables a general test when the Tube is first started.
General Information - Modem Parameters Tab The Modem Parameters tab configures the Tube modem settings. 1 The Access Point Name (APN) is the name of the gateway between the GPRS network and another computer network. This information is administered by your data service provider and is required for the Tube to operate. For In-Situ Inc. data plans, the APN is m2m.com.attz 2 The user name for the APN is administered by your data service provider. For InSitu Inc. data plans, this field is left blank.
4 The phone number to receive SMS (text) messages. Must be a vaild phone number and must have the following format: XXX-XXX-XXXX 5 The second phone number to receive SMS (text) messages.Must be a vaild phone number and must have the following format: XXX-XXX-XXXX 6 The Simple Mail Transfer Protocol (SMTP) server is the server your SIM card/data plan provider uses to send and receive messages.
General Information - Log Memory Tab The Log Memory Tab displays Tube memory information. 1 Displays the total amount of memory available. There are 512 bytes per block. 2 Displays the most recent block that was transferred. 3 Displays the most recent block to be written. 4 Displays the percentage of memory used. 5 Deletes the saved data of the Tube. 800-446-7488 28 www.in-situ.
General Information - Alarms The Alarms tab configures Tube system and probe alarms. For additional information on alarms, see "Alarms - Overview" on page 40. 1 Enables/disables the Tube system reset alarm. 2 Enables/disables the Tube temperature alarm. 3 Enables/disables the Tube tilt alarm. 4 Enables/disables the Tube failed to send data alarm. 5 Enables/disables the Tube battery alarm. 6 Enables/disables probe reading alarms. This must be enabled to receive alarms from probes.
7 Enables/disables the Tube tamper alarm. 8 Enables/disables the Tube memory alarm. 9 Enables/disables the probe reading error alarm. 10 Enables/disables receiving alarms via SMS (text) message. 11 Enables/disables sending alarm statuses with every data transmission. 12 Sets the number of times parameters must exceed their Absolute threshold values before an SMS alarm is sent.
The Connected Probes tab configures the type of probes connected and their addresses. 1 Parameters Monitoring tab: configure parameters that trigger alarms. 2 Selects the probes that are connected to the Tube.* 3 Lists the address of each connected probe. No probe should have the same address. 4 Writes settings to the Tube. * Non-vented Tube models automatically list Probe 1 as Barometer with an address of 100. Do not change this setting.
1 Sets the probe the parameter is measured from. 2 Sets the parameter that is measured. 3 Sets the Warning levels for the parameter.* A parameter measured outside the warning levels is stored in the log memory even if the Tube is not designated to save that reading. Level values should use the same units as used by the probes. 4 Sets the Alarm levels for the parameter.
Frequency of Wake-Up Events Frequency of Wake Up Events - Frequency of Probe Readings The Periodicity of Probe Readings and Options tab sets the frequency of measurements and data collection. 1 Wake Up Events tab: sets up to eight events for the Tube to transmit data. 2 Sets the frequency of measurements in minutes taken from the connected probes. A value of 1 equals a measurement every minute; a value of 1440 equals a measurement every 24 hours.
Frequency of Wake Up Events - Wake Up Events The Wake Up Events tab sets up to eight events for the Tube to transmit data. 1 Sets the amount of time the Tube exits sleep mode for the wake up event.. 2 Sets the day of the week the Tube starts the wake up event. 3 Sets the time of day the Tube starts the wake up event. This cannot be programmed for 12:00:00 AM. 4 Sets the type of task for the wake up event. Send logging data (via email or ftp): the Tube transmits recorded data.
6 Additional wake up periods are located below Wake up no. 1 7 Writes settings to the Tube. Functional Mode and Test Functional Mode and Test - Status Tab The Status tab enables or disables the TubeCube start condition. 1 Arrow buttons access additional tabs. 2 Displays the status of the Tube. 3 Sets the day the Tube starts. 4 Sets the time of day the Tube starts. 5 Starts and stops the Tube. 800-446-7488 35 www.in-situ.
Functional Mode and Test - Test Tab The Test tab sends data via SMS (text) message, FTP, or email to test transmission settings and general functionality. 1 Sends a test SMS to the programmed phone numbers. Does not send real data. 2 Sends data via email or FTP to the programmed address. Does not send real data. 3 Reads connected probes and sends data via email or FTP. 4 Restores the Tube to factory default settings. 800-446-7488 36 www.in-situ.
Functional Mode and Test - Modem, Settings and Tests Tab The Modem, Settings and Tests tab configures and displays modem settings. 1 Activates the modem. Must be active to access the additional options below. 2 Verifies that there is a SIM card installed and whether it needs a PIN. 3 Shows the current operator. 4 Displays the signal quality at the current location. 5 Selects the current band, as shown in the "Band" section. 6 Deactivates the modem.
10 Shows the current network, as shown in the "Network" section. 11 Selects the band manually. 12 Sets the selected band. 13 Selects the network manually. 14 Sets the selected network. Functional Mode and Tests - Real Time Probe Readings Tab The Real Time Probe Readings tab reads the connected probes and displays a single set of parameter measurements. 1 800-446-7488 Reads the connected probes and displays the parameter measurements. 38 www.in-situ.
Functional Mode and Tests - Log Memory Tab The Log Memory tab extracts and displays data from the Tube. 1 Extracts the selected data from the memory. 2 Selects the starting block of the data. 3 Selects the ending block of the data. 800-446-7488 39 www.in-situ.
Functional Mode and Tests - Continuous Probe Readings Tab The Continuous Probe Readings tab reads the connected probes and displays sets of parameter measurements on a selected time interval. 1 Reads the connected probes and displays the parameter measurements. 2 Selects the interval between readings. Appendix B - Alarms Alarms - Overview The Tube monitors up to eight parameters that trigger warnings and alarms based on measurement values compared to a set of thresholds.
When a Warning is triggered, the measurement is stored in the log memory even if the Tube is not designated to save that reading. When an Alarm is triggered, the reading is stored and an alarm message is sent (if the corresponding alarm has been enabled). Alarm Mode is set in the Probe and Set-Point Configuration Menu, under the Parameters Monitoring tab.
-2 10 -3 ALARM -2 10 -2 OK -8 -3 -2 ALARM -8 -3 -5 OK -8 -3 -9 ALARM -8 -3 -8 OK Incremental Mode In Incremental Mode, alarms and warnings occur when the difference between two consecutive measurement values is less than the minimum threshold value or greater than the maximum threshold value. This difference means the alarm threshold is a slope instead of a fixed value.
l l Maximum Threshold values should be positive, otherwise an increasing parameter will always generate an alarm. Set Minimum Threshold values to large negative numbers to disable alarms for decreasing values (see the green values above). Probe Out of Range SMS Alarms in Absolute Mode The Tube can send SMS (text) messages when alarms are triggered. SMS alarms are enabled in the General Information, Parameters, and Functional Options section on the Alarms tab.
In this scenario, SMS alarms are disabled for the rest of the day after the 10th SMS message is sent. Probe Out of Range SMS Alarms in Incremental Mode The Tube can send SMS (text) messages when alarms are triggered. SMS alarms are enabled in the General Information, Parameters, and Functional Options section on the Alarms tab. Below is an example situation showing when SMS messages would be sent for the "Reading from Probe Out of Range" alarm with the following settings.
