Manual

Appendix B – Hot To Get Assistance
Sealevel Systems ACB-104 Page 13
Appendix B - How To Get Assistance
Please refer to Troubleshooting Guide prior to calling Technical Support.
1. Begin by reading through the Trouble Shooting Guide in Appendix A. If assistance is still needed
please see below.
2. When calling for technical assistance, please have your user manual and current adapter settings. If
possible, please have the adapter installed in a computer ready to run diagnostics.
3. Sealevel Systems provides an FAQ section on its web site. Please refer to this to answer many
common questions. This section can be found at http://www.sealevel.com/faq.htm
.
4. Sealevel Systems maintains a Home page on the Internet. Our home page address is
www.sealevel.com
. The latest software updates, and newest manuals are available via our FTP site
that can be accessed from our home page.
5. Technical support is available Monday to Friday from 8:00 a.m. to 5:00 p.m. eastern time. Technical
support can be reached at [phone].
RETURN AUTHORIZATION MUST BE OBTAINED FROM SEALEVEL SYSTEMS BEFORE
RETURNED MERCHANDISE WILL BE ACCEPTED. AUTHORIZATION CAN BE OBTAINED BY
CALLING SEALEVEL SYSTEMS AND REQUESTING A RETURN MERCHANDISE
AUTHORIZATION (RMA) NUMBER.