User Manual

Appendix B - How To Get Assistance
Sealevel Systems ULTRA COMM+422.PCI Page 16
Appendix B - How To Get Assistance
Please refer to Appendix A - Troubleshooting prior to calling Technical Support.
1. Read this manual thoroughly before attempting to install the
adapter in your system.
2. When calling for technical assistance, please have your user
manual and current adapter settings. If possible, please have the
adapter installed in a computer ready to run diagnostics.
3. Sealevel Systems maintains a Home page on the Internet. Our
home page address is www.sealevel.com
. The latest software
updates, and newest manuals are available via our FTP site that can
be accessed from our home page.
4. Technical support is available Monday to Friday from 8:00 a.m. to
5:00 p.m. eastern time. Technical support can be reached at (864)
843-4343.
RETURN AUTHORIZATION MUST BE OBTAINED FROM SEALEVEL
SYSTEMS BEFORE RETURNED MERCHANDISE WILL BE
ACCEPTED. AUTHORIZATION CAN BE OBTAINED BY CALLING
SEALEVEL SYSTEMS AND REQUESTING A RETURN
MERCHANDISE AUTHORIZATION (RMA) NUMBER.