User Manual
17
PowerSync
16
 AC Receiver Troubleshooting
Antenna
Lanyard hook
Signal 
conrmation 
LED
Power LED
AC Power Input
100V~240V
16-channel 
selector
1/8˝ mini 
(3.5 mm) 
sync jack
AC power 
output
1.  Turn OFF the Receiver (if it’s a DC Receiver) and verify that the 
batteries’ polarity is correct. Turn the Receiver back to the ON position.
2.  Make sure the batteries in the Transmitter are fresh. Weak batteries 
will reduce the distance over which a transmission can be made.
3.  Ensure that both the PowerSync Transmitter and Receiver 
are connected properly.
4.  Make sure that both the Transmitter and Receiver are set to the 
same channel.
5.  Verify that the ash lighting equipment in use is operating properly 
when not connected to the PowerSync Slave System. If triggering a 
ash that uses a household-style sync terminal, make certain that the 
plug is oriented correctly.
6.  Verify that the ash lighting equipment has a sync voltage that is 
compatible with the PowerSync Slave System.
  Note: The PowerSync Radio Slave System has been rigorously tested with 
numerous ash manufacturers and has proven to work in most instances. 
There may be some exceptions.
7.  Ensure that all cables attached to both the ash and PowerSync 
Slave System are fully intact and are not frayed or torn.
8.  Check for a stuck test button on all units, including the ash units.
9.  Sync speed and working distance are affected by radio reections 
and obstructions. Avoid having a large hill, concrete, metal or water 
obstructions between the Transmitter and Receiver. Reposition the 
units so they are not blocked by these objects. Often moving the 
Transmitter and Receiver a couple of feet will solve the problem.
20-page manual to be inserted into packaging for AC and DC model receivers
4
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Sync cord
3.5 to 6.3 mm
adapter plug
Key FeaturesSpecications
• 16 Reliable Channels: Digitally coded at 2.4 GHz for multiple 
setups; work at events with other photographers without the 
worry of ash or radio interference.
• Extensive Range of Reliable Performance: 590 feet (180 m) 
indoors; 200+ feet (60+ m) outdoors. An above-average range for 
the most demanding situations (radio interference and low battery 
strength will lower your effective range).
• Fast Sync Speeds: Compatible with most cameras, offering a 
maximum sync speed of 1/250 second; allows the user to capture 
most studio and event scenes.
• Multipurpose Hot-Shoe Mount: (DC version) The Receiver is 
equipped with a multipurpose hot-shoe mount for use with 
on-camera or remote portable ash. Tests have established that 
the mount works with the hot shoes of most major brands.
• Universal Voltage: (AC version) The Receiver offers the ease and 
convenience of dual or global voltage (100-240 V). The Receiver 
utilizes current from a host ash lighting unit. Operate your 
Receiver without the hassle of replacing batteries.
Note: The PowerSync Radio Slave System is not designed to perform 
in TTL mode with ash units, nor is the system able to operate properly 
in the Live View mode of your camera. Your camera and ash unit 
must be set to Manual Mode.
Frequency:  2.4 GHz
Channels:  16 digitally-coded channels
Operating Range:  ~590 feet (~180 meters) indoors
  +200 feet (+60 meters) outdoors
Sync Speed:  1/250 second maximum
Trigger Speed:  8 frames/second maximum
Sync Jacks:  Transmitter – 2.5 mm sub-mini female 
  DC Receiver – 1/8˝ mini (3.5 mm) female
    PC female
    hot shoe female
  AC Receiver – 1/8˝ mini (3.5 mm) female
Transmitter Trigger:  3 V DC
Batteries:  Transmitter – 1 × CR2450
  DC Receiver – 2 × A A 1.5 V
Dimensions:  Transmitter –  1.2 × 1 × 3.2˝
   (31 × 26 × 80 mm)
  DC Receiver – 1.7 × 1 × 4.3˝
   (43 × 25 × 110 mm)
  AC Receiver – 1.7˝ × 1 × 4.3˝
   (43 × 25 × 110 mm)
20-page manual to be inserted into packaging for AC and DC model receivers
18
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