Instructions

Troubleshooting
Problem Solution
The camera cannot work
normally or start
• Make sure that the network cable is connected well, and the NVR or switch
supports POE power supply. When the indicator light on the NVR or switch
flashes, it means that the camera is powered up.
Where are the recorded
videos saved
• Scene1
Recorded videos are saved in NVR.
• Scene2
When the Imou cloud is enabled, recorded videos are saved in Imou cloud.
The IR effect is not good
• The infrared light is reflected to the lens, so the effect is not good.Adjust the
ens angle to avoid occlusions around the lens.