User's Guide

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MPi™ User Guide

PLAYER PREPARATION

Take the MPi™ devices out of the charging

rack. Press and hold the ON button on the

top of the player for 2 seconds to turn it on.

It will take about a minute to load,

automatically display the Tour homescreen

and then enter sleep mode.

Do not touch any icons on screen until the

player has entered sleep mode, as this may

inadvertently start the tour.

Stack the devices (in sleep mode) at the

handout point and wait for visitors. Make sure

there is a good stock, charged and ready to

use, at all times during the day. Make sure all

devices are used evenly.

START THE TOUR

Pick up an MPi™ device and press the

button. This will show the Tour homescreen.

Select the relevant language to start the tour,

then select the tour - Standard or Hightlights.

If in English then there is an additional Family

tour.

If you need to change languages, you exit from

the Welcome screen. Tap the top right corner

of the screen followed by the top left corner as

seen in the image to the right.

Present the lanyard to the visitor, instructing

them to place it around their neck. Inform the

visitors that they can use their own headset if

desired. Give the device to the visitor and

direct them towards the start of the tour.

INTERFACE CONTROLS

Tap the screen when listening to content to

bring up the playback controls. The volume

control is at the top. It is automatically set to

50% on the device. Use the slider at the top

of the screen to adjust the volume.

You can fast-forward or rewind the content

by dragging the blue circle left or right at the

bottom of the screen. You can skip content

by pressing the arrow in the bottom right

hand corner of the screen.

English

Chinese

French

German

Italian

HOW TO CHARGE

THE MPi™ DEVICES

Make sure the charging rack is

connected to a power source and is

switched on. Slowly push the MPi™

device into an empty slot in the

charging rack, with the lanyard facing

towards you. The USB port at the back

of the device will click into place and a

red LED light will appear. Once a

player is fully charged, the LED light

will turn green.

MPi v7.04

ON / OFF

RESET

CHARGING PORT

SLEEP

LED

AUDIO JACK

SPEAKER

Content set: 13-Dec-2017 00:00

Time: 16-Jan-1970 1:25

LANYARD

GROOVES

-02:13

User guide version: December 2018

Summary of content (4 pages)

PAGE 1
MPi™ User Guide SPEAKER SLEEP CHARGING PORT RESET ON / OFF PLAYER PREPARATION Take the MPi™ devices out of the charging rack. Press and hold the ON button on the top of the player for 2 seconds to turn it on. It will take about a minute to load, automatically display the Tour homescreen and then enter sleep mode. Time: 16-Jan-1970 1:25 MPi v7.
PAGE 2
MPi™ User Guide 2 1 AFTER THE TOUR: ADULT ALARM Ensure that the visitors hand their devices back in before leaving. The alarm box is placed at the tour exit. If a device goes beyond the end of the tour route, a loud beeping noise will start on the device and the screen will ﬂash a message instructing the visitor to return their device in 12 languages. To exit the tour scroll down the list to Farewell: Stop 27 and tap to play.
PAGE 3
MPi™ Troubleshooting MPi DEVICE Device does not boot up and the screen continuously displays the Android logo without starting up First steps Make sure that you have followed the Player preparation section correctly as failing to let the device boot up properly will result in abnormal behaviour. If that does not ﬁx the fault, a reset of the device will clear most issues: hold the ON/OFF button for 15 seconds until the option to restart the device appears on screen.
PAGE 4
MPi™ Troubleshooting CHARGING RACKS Make sure the ON/OFF switch is turned on and the red light is on. If you encounter any problems please check the list of common faults below: Player not connecting to USB connection within the charging slot Try inserting the player several times; if this problem persists an engineer will need to adjust the height of the USB connector within the slot. No charging LED on MPi™ player whilst in charging rack.