Spec Sheet

Ikegami Electronics USA, Inc. MSRP Price list Effective September 1, 2016
CCTV Camera-
ICD‐49/525/809/879/IPD‐DM100=10Year*
ISD‐A14,A15,A33,A35,IPD‐B11,DM11,VR11,DM300,BX300/ECO‐312700/ECO‐HD13=6Year*
ECO‐D12‐2812,HD47IP,HDB11‐2812,HDB2812,HDMB‐43,=5Year*
ICD‐B11,E11/EC
O‐THR16DVR/2TB=3Year*
* Need to register at Ikegami web-site http//www.ikegami.com
3YearWarranty:
EE‐35MZ288,‐37CPH,‐3MP‐IP‐2.8,‐B550,‐HDBIRMZ,‐IPB3MP2812,‐IPB10MZ,‐IPB40MZ
EE‐IPB4MP3312,‐IPD4MP3312,‐IPHD3MPD,‐IRB2MP,‐VR42IR2812
EE‐DVR08‐2,DVR16,DVR32,NVR16‐8P,NVR32,NVR8
2YearWarranty:allHDD&PTZ:EE‐IPD20,EE‐IPD20IR
CCTV Monitors = 1 Year Limited Warranty Parts & Labor
Other Ikegami Products = 1 Year Limited Warranty Parts & Labor
Ikegami USA offers you a limited warranty of the following products sold and effective in US will be free from defects in
material or workmanship as follows.
A. Limited warranty- For a period of one year from the date of purchase, Ikegami will not charge you the parts and labor
charges, but you must pay one way shipping freight. After this warranty period, you must pay all parts, shipping and labor
charges.
B. Repairs- For a period equal to the remainder of the original limited warranty period on an original product or for the 180
days after the date of repair/replacement, whichever is longer, Ikegami will repair or replace defective parts or products used
in the repair or replacement of the original product under this limited warranty
Proof of purchase in the form of a bill of sale or received invoice warranty repair document which is evidence that the product
is within the warranty period must be presented to obtain warranty service.
This limited warranty does not cover and is void with respect to the following.
(i)Products which have been improperly installed, repaired, maintained or modified.
(ii)Products which have been subjected to misuse, abuse accident, physical damage, abnormal operation, improper handling
and storage, neglect, exposure to fire, water or excessive moisture or dampness or excessive changes in climate or
temperature.
(iii)Products operated outside published maximum rating
(iv)Cosmetic damage, etc.
**********WARRANTY INFORMATION**********
Other
Ikegami
Products
=
1
Year
Limited
Warranty
Parts
&
Labor
Any Vendor Products- As per Vendor's Warranty
For repair return, please email [e-mail]
Restocking Charges
Please Be Advised of the following Restocking Charge will apply to all Returned merchandise:
0 - 30 days = 10% restocking fee
30 - 90 days = 15% restocking fee
90 - 120 days = 25% restocking fee
Request for return of Merchandise After Four (4) months will not be Accepted
To Avoid Additional Charges All Returns Must be in Brand New Condition, including
original Box with all accessories. Any of the missing items will be charged.
Out of Box Failure
90 Days from Delivery date to EndUser. Delivery Date Must be Properly Documented with Proof.
Obtain Authorized Ikegami RA Number for Replacement, ground shipping, at No Charge.
Customer Service at [e-mail] or 201-368-9171
ANY FAILURE PRODUCTS MUST BE RETURNED IN ORIGINAL BOX WITH STANDARD ACCESSORIES.
THIS POLICY DOES NOT APPLY TO ANY PRODUCT THAT HAS EXTERIOR DAMAGE, OR
HAS BEEN DEFACED, OR WHICH HAS BEEN SUBJECT TO MISUSE, ABUSE, TAMPERING,
INCORRECT VOLTAGE, IMPROPER, INSTALLATION, SERVICE OR HANDLING, OR
WHICH HAS BEEN SERVICED BY SOMEONE OTHER THAN IKEGAMI.
Ikegami Labor Charges for Repair : IN-HOUSE WORK : $95.00 per HOUR
Ikegami Electronics (U.S.A.), Inc.
37 Brook Avenue, Maywood, N. J. 07607-1195
ph: [phone] fax [phone]
[URL: www.ikegami.com] email: [e-mail]
All Prices are subject to change
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