User Manual

User Manual 8
StealthPlug
™
CS
Chapter 4 Troubleshooting
• No sound
- is the LED ON? If not check that the USB is connected to a powered
and properly working USB port. For best performance, DO NOT connect
the StealthPlug to a USB Hub.
- is the LED RED? If yes, check that your computer is not in
suspend/power saving mode, the operating system has finished
loading, the StealthPlug driver is installed and enabled.
- is the LED GREEN? If yes, check your audio application set-up and
select the StealthPlug as the Input/Output device. If the problem
persists, disconnect the StealthPlug from the USB port and repeat the
driver installation procedure.
• The sound is distorted
- Lower the Input gain or the Output volume.
• The sound is too low
- Increase the Input gain or the Output volume.
• The sound is noisy
- Check the Input gain for optimal settings and do not play too close
to computer monitors, fluorescent lights like neons, transformers
and other devices that can generate noise.
• The LED is OFF
- Check the USB plug is connected to a powered and properly work-
ing USB port. For best performance, DO NOT connect the StealthPlug
to a USB Hub.
• The LED is RED
- Check that your computer is not in suspend/power saving mode,
the operating system has finished loading, the StealthPlug driver
is installed and enabled.