User manual

Problem Possible solution
The appliance does not
fill with water properly.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low.
For this information, contact your local water authority.
• Make sure that the water tap is not clogged.
The appliance does not
drain the water.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain hose is in the correct position. The
hose may be too low.
• Set the drain programme if you set a programme without drain
phase.
• Set the drain programme if you set an option which ends with
water in the tub.
The spin phase does not
operate or the washing
cycle lasts longer than
usually.
• Set the spin programme.
• Adjust manually the items in the tub and start the spin phase
again. This problem may be caused by balance problems.
There is water on the
floor.
• Make sure that the couplings of the water hoses are tight and
there is not water leakages.
• Make sure that the drain hose have no damages.
• Make sure you use the correct detergent and the correct
quantity of it.
You cannot open the ap‐
pliance lid.
• Make sure that the washing programme is finished.
• Set the drain or the spin programme if there is water in the
drum.
The appliance makes an
unusual noise.
• Make sure the levelling of the appliance is correct. Refer to
'Installation'.
• Make sure that the packaging and/or the transit bolts are re‐
moved. Refer to 'Installation'.
• Add more laundry in the drum. The load may be too small.
The washing results are
not satisfactory.
• Increase the detergent quantity or use a different detergent.
• Use special products to remove the stubborn stains before
you wash the laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
You cannot set an op‐
tion.
• Make sure that you press only the wanted button(s).
After the check, activate the appliance.
The programme continues from the point
of interruption.
If the problem occurs again, contact the
Authorised Service Centre.
If the display shows other alarm codes.
Deactivate and activate the appliance. If
the problem continues, contact the
Service.
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