User's Manual

IDS Ingegneria Dei Sistemi S.p.A. N doc: MN/2009/028 - Rev. 1.1
DETECTOR DUO SYSTEM – User manual
71 / 74
All information contained in this document is property of IDS. All rights reserved
Fig. 8.4 – Welcome to Webex Support Center window
At this point, IDS Customer Care can perform a range of operations on
your desktop:
• Request control of the desktop using the Request Control
command.
• Give you control of the IDS desktop using the Share Control
command.
• Request to display the remote desktop using Request View.
• Share the visualisation of the IDS desktop using Share View.
Before each command is activated, you are asked for confirmation
through the following window (Fig. 8.5).