User's Manual

APPENDIX A. Disclaimer
IDS GeoRadar s.r.l. MN/2016/011 Rev 1.0 Draft 27/ 36
Fig. 7.5 - Welcome to Webex Support Center window
At this point, IDS Customer Care can perform a range of operations
on the user desktop:
 Request control of the desktop using the Request Control
command;
 Give the user control of the IDS desktop using the Share
Control command;
 Request to display the remote desktop using Request View;
 Share the visualization of the IDS desktop using Share View.
Before each command is activated, the user is asked for
confirmation through the window shown in Fig. 7.6.
Fig. 7.6 – Command acceptance window