User's Manual

APPENDIX A. Disclaimer
IDS GeoRadar s.r.l. MN/2016/011 Rev 1.0 Draft 25/ 36
Fig. 7.1 – Registration form
The request will be handled by the Customer Care of IDS, then the
user will receive an email with its credentials to access the
download area, that he has to enter in
https://www.idscorporation.com/georadar/more-
information/georadar-customer-area-logged/customer-area-login.
Remote assistance using Webex Support Center 7.2
The Webex Support Center is a service that allows the activation of
a two host session, making an application or the desktop available
to the other user or letting the user capture another remote
desktop.
It can be used to perform web conferences and presentations.
It is easy to use thanks to a simple and intuitive interface.
Since there are no firewalls or other types of network
configurations, it is a fast and secure means of reaching any client
host in any part of the world. In fact, the client only has to accept to
download a small plug used to permit the service authentication
and function.
How to use the Webex service 7.2.1
The user will receive an email from IDS Customer Care containing a
link to the support session (see Fig. 7.2).