User's Manual

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5. Optional device driver installation .................................................................................70
5.1. Contact smartcard reader ................................................................................................... 70
5.2. Contactless smartcard reader ........................................................................................... 73
6. Troubleshooting ................................................................................................................76
6.1. Error Message ....................................................................................................................... 76
6.2. Cleaning the printer ............................................................................................................. 80
6.3 TPH (Thermal Print Head) replacement ............................................................................. 84
6.4. Card movement .................................................................................................................... 86
6.5. Printing quality...................................................................................................................... 87
6.6. Magnetic stripe encoding ................................................................................................... 89
6.7. General operation ................................................................................................................. 90
7. Specification ......................................................................................................................92