User Manual

9.1.5 Order Desk
To order products contact the order desk by phone or fax
North America
Tel: (250) 860-6567
Fax: (250) 860-6541
Toll Free Phone 1-877-IDENTEC
9.1.6 Warranty Service
For warranty service contact the warranty department within your
region to get a warranty claim number. All products returned for
warrantee service must include a warranty service number for
prompt processing.
In North America phone (250) 860-6567
9.1.7 Additional Tools and Training
Support is provided only to trained systems integrators. IDENTEC
provides training in ILR technology with the purchase of a
development kit. To have additional employees or third party
consultants certified to receive full access to product support
IDENTEC offers certification training.