User's Manual

MorphoAccess® SIGMA Extreme Series - Installation Guide
Section 7 : Recommendations
Identity & Security
2017_2000024418 - Draft
V0
January 2017
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They must not be copied or communicated to a third party without the prior written authorization of Safran
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Troubleshooting
The terminal IP address is unknown or it is not possible to connect
to the terminal
Use terminal interface to configure a valid set of network parameters in your
terminal.
The sensor is switched off
Check that the database contains at least one record.
Check that the identification mode is enabled.
The terminal returns erratic responses to Ping commands
Check the subnet mask.
Ask the network administrator for the correct value.
Check that each device connected to the network has a different IP address.