User's Manual

MorphoAccess® SIGMA Extreme Series - Installation Guide
Identity & Security
Table of Content
6
This document and the information therein are the property of Safran Identity & Security.
They must not be copied or communicated to a third party without the prior written authorization of Safran
2017_2000024418 - Draft
V0
January 2017
Compatible Accessories, Licenses and Software ..................................................................... 57
Compatible PC applications .................................................................................................... 58
Section 7 : Recommendations .................................................................................................... 59
Global warning .................................................................................................................... 60
General precautions ............................................................................................................ 60
Areas containing combustibles ............................................................................................ 60
Specific precautions for terminals equipped with a contactless smartcard reader ............ 60
Ethernet connection ............................................................................................................ 60
Date / Time synchronization ............................................................................................... 60
Cleaning precautions ........................................................................................................... 61
Legacy mode ........................................................................................................................ 61
Micro SD card ...................................................................................................................... 63
Lighting conditions for face detection ................................................................................. 63
Main principles ........................................................................................................................ 65
Most useful areas for biometric data...................................................................................... 66
Position of finger ..................................................................................................................... 67
Finger height ........................................................................................................................ 67
Finger angle ......................................................................................................................... 67
Finger inclination ................................................................................................................. 68
Finger rotation ..................................................................................................................... 68
Troubleshooting ...................................................................................................................... 69
How to get the latest versions of documents ......................................................................... 71
Documents concerning the MorphoAccess® terminal ............................................................ 72
Documents about installing the terminal ............................................................................ 72
Documents about administrating / using the terminal ....................................................... 72
Documents for the developer .............................................................................................. 72
Release note ........................................................................................................................ 73
Troubleshooting ...................................................................................................................... 75
The terminal IP address is unknown or it is not possible to connect to the terminal.......... 75
The sensor is switched off .................................................................................................... 75
The terminal returns erratic responses to Ping commands ................................................ 75
Technical Support and Hotline ................................................................................................ 76
North America ..................................................................................................................... 76
South America ..................................................................................................................... 76
South Africa ......................................................................................................................... 76
India: .................................................................................................................................... 76