User's Manual

MorphoAccess® SIGMA Lite Series – Installation Guide
Table of Content
2015_2000007248-V1 - Draft
This document and the information therein are the property of Morpho. They must not be
copied or communicated to a third party without the prior written authorization of Morpho
6
June 2015
Areas containing combustibles ............................................................................................ 57
Specific precautions for terminals equipped with a contactless smartcard reader ............ 57
Ethernet connection ............................................................................................................ 57
Date / Time synchronization ............................................................................................... 57
Cleaning precautions ........................................................................................................... 58
Legacy mode ........................................................................................................................ 58
Main principles ........................................................................................................................ 62
Most useful areas for biometric data...................................................................................... 63
Position of finger ..................................................................................................................... 64
Finger height ........................................................................................................................ 64
Finger angle ......................................................................................................................... 64
Finger inclination ................................................................................................................. 65
Finger rotation ..................................................................................................................... 65
Troubleshooting ...................................................................................................................... 66
How to get the latest versions of documents ......................................................................... 68
Documents concerning the MorphoAccess® terminal ............................................................ 69
Documents about installing the terminal ............................................................................ 69
Documents about administrating / using the terminal ....................................................... 69
Documents for the developer .............................................................................................. 69
Release note ........................................................................................................................ 70
Troubleshooting ...................................................................................................................... 72
The terminal IP address is unknown or it is not possible to connect to the terminal.......... 72
The sensor is switched off .................................................................................................... 72
The terminal returns erratic responses to Ping commands ................................................ 72
Technical Support and Hotline ................................................................................................ 73
North America ..................................................................................................................... 73
South America ..................................................................................................................... 73
South Africa ......................................................................................................................... 73
India: .................................................................................................................................... 73
Europe and rest of the world: .............................................................................................. 73
Web site ............................................................................................................................... 73
Annex 1 : Finger Placement Recommendations ...................................................................... 61
Annex 2 : Bibliography ............................................................................................................. 67
Annex 3 : Support .................................................................................................................... 71