Full Product Manual

iDEAL Paint Spray Booth (PSB-SEMIDD26ASY-A)
33
6. WARRANTY
iDEAL Spray Booths have a full one year Warranty on all parts and materials. This warranty does not extend to include
labor costs for the replacement of parts or materials covered under warranty. If a part is believed defective, please
notify our Customer Service Department. A replacement item shall be shipped and regular freight shall be paid by
Tuxedo Distributors, LLC. If Tuxedo Distributors requires the defective part to be returned, appropriate return freight
costs shall be paid by Tuxedo Distributors. IMPORTANT: Before returning the defective part(s), you must first get an RGA
(Return of Goods Authorization) from our Customer Service Department. A copy of the RGA document MUST be
included with the returned item(s). The Seller warrants to Buyer that the equipment mentioned herein shall be free
from defects of materials or workmanship under normal use and maintenance for a period of one (1) year from date of
shipment. The liability of Seller under this warranty shall be limited to the repair or replacement, at Seller’s option, of
any part orcomponent which may prove to be defective under normal use, service and maintenance after Seller, in its
sole discretion, determines same to be defective. Said warranty is conditioned upon Buyer giving Seller immediate
written notice of an alleged defect and refraining from the attempted repair of alleged defects without prior written
consent of Seller. The Seller makes no warranty what so ever with respect to accessories or components not supplied by
Seller. For any components purchased by Seller for use on or in conjunction with the equipment which is the subject of
this contract, the Seller extends to the Buyer only the same warranty granted to Seller by the component vendor or
manufacturer.
THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER WARRANTIES (EXPRESSED OR IMPLIED)
INCLUDING WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR PARTICULAR PURPOSE AND OF ANY
NON-CONTRACTUAL LIABILITIES INCLUDING PRODUCT LIABILITIES BASED ON NEGLIGENCE OR STRICT LIABILITY. EVERY
FORM OF LIABILITY FOR DIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES OR LOSS IS EXPRESSLY EXCLUDED AND
DENIED. IN NO CASE SHALL iDEAL SPRAY BOOTHS LIABILITY ON THIS WARRANTY EXCEED THE AMOUNT OF THE
PURCHASE PRICE.
The performance and safety of the equipment mentioned herein is contingent upon proper installation, the use of
suitable process materials and operation and maintenance by properly trained personnel. During the warranty period,
Tuxedo Distributors will have the option to repair or replace, free of charge, any parts that Tuxedo Distributors has
verified to be defective in materials or workmanship. If inspection of the equipment does not disclose any defect in
workmanship of material, repaired or replacement parts will be offered at a reasonable price, which will include the
costs of labor, materials and transportation.
6.1 Returning Items For Credit
Tuxedo Distributors will take back any standard stocked items returned and issue a credit, less a 15% handling and
restocking fee. Customer is responsible for all Freight Charges and the item MUST be returned in its original condition. If
the item is damaged in transit you will not receive credit. Tuxedo Distributors will mark the Bill of Lading“Damaged” and
send you pictures of the damaged item. For custom or non-stock special order items you mustcontact our Customer
Service Department to determine if the item may be returned. Any restocking charges shall be determined on a case by
case basis. If an item needs to be returned, Tuxedo Distributors will issue you an RGA (Return Goods Authorization)
form. Please ensure that a copy is sent back with returned item(s). Without an RGA the product may be lost or returned
to stock withno credit issued. Please note that in some cases the freight may be more than the item is worth when credit
is received.
6.2 Back Charges For Material And Labor
Tuxedo Distributors shall not be held responsible for any back-charges incurred for materials or labor without prior
written consent. Should a problem arise, please notify Tuxedo Distributors immediately. Once the issue is investigated,
should costs be incurred, an amount shall be agreed upon by both parties before-hand. Do NOT attempt modifications
or repairs without prior consent as this may void further warranty repairs or credit. Tuxedo Distributors will not accept
back-charges associated with any type of late delivery.
Please address warranty repairs to:
Tuxedo Distributors, LLC / iDEAL Paint Spray Booths
1905 N. Main, Suite C.
Cleburne, TX 76033
Attention: Customer Service
Toll Free: 817-558-9337 / Fax: [phone]