Installation Instructions
IDEAL DOOR
®
Limited Warranty
Steel Door Limited Warranty Information
We will repair or replace (at our option) any garage door section or hardware that is defective in material or workmanship pursuant to the
terms of this limited warranty. This warranty extends to and benefits only the original purchaser of the garage door. This warranty does
not apply to commercial, industrial or any other non-residential installation.
We will provide, at no cost to you, sections/section components, hardware, springs/spring components to repair or replace defective
sections, hardware, or springs/spring components. All labor costs associated with the removal and reinstallation of any repaired
section/section components, hardware or spring/spring components, and the installation of replacement sections/section components,
hardware, or spring/spring components, will be your responsibility. We reserve the right to inspect and/or verify any claimed defect.
The applicable limited warranty periods are as follows:
Model #
Paint System Hardware
Springs/Sections/
Delamination
Limited Lifetime 3 yrs. 3 yrs.
10 yrs. 1 yr. 3 yrs.
Terms and limitations of the limited warranty are further detailed below:
Paint System Limited Warranty
Clopay warrants the sections of the Models listed above against rust through due to the paint finish cracking, checking or peeling (losing
adhesion) as follows: (a) in residential single family installations for the years designated above from the date of delivery to the original
purchaser; (b) in all other residential installations (including installations on facilities owned in common by condominium associations or
similar organizations), for ten (10) years from date of delivery to the original purchaser, pursuant to the terms of this limited warranty.
Hardware/Spring & Spring Component/Sections/Section Components Limited Warranty
We will repair or replace (at our option) any garage door hardware, section/section components, spring and/or spring component that is
defective in material or workmanship for the term defined in the chart above, pursuant to the terms of this limited warranty. In addition,
we will repair or replace (at our option) any garage door section/section component that is defective in material or workmanship,
including, but not limited to, delamination of the polystyrene insulation from the steel skin.
WE WILL NOT PAY FOR ANY DAMAGES, INCLUDING INCIDENTAL OR CONSEQUENTIAL DAMAGES, CAUSED BY OR
RESULTING FROM DEFECTIVE GARAGE DOOR SECTIONS OR HARDWARE. Some states do not allow the exclusion of incidental
or consequential damages, so the above limitation may not apply to you.
Our warranty shall not extend to or cover deterioration due to damage or rust to the garage door caused by fire, an act of God, other
accident or casualty, vandalism, radiation, harmful fumes or foreign substances in the atmosphere, or occurring as a result of any
physical damage or the failure of paint that is not applied per the manufacturer's specifications after the garage door left our factory, or
failure to follow all installation and maintenance instructions. Nor shall our warranty extend to or cover any damages due to normal wear
and tear, or claims with respect to any products that in any way or degree have been altered, processed, misused or improperly handled
or installed.
If your garage door does not conform to this warranty, notify us in writing at the following address promptly after discovery of the defect.
WE MAKE NO OTHER WARRANTIES, REPRESENTATIONS, OR COVENANTS, EXPRESS OR IMPLIED, WITH RESPECT TO THIS
PRODUCT, INCLUDING BUT NOT LIMITED TO WARRANTIES, REPRESENTATIONS OR COVENANTS AS TO WORKMANSHIP,
DESIGN, CAPACITY, QUALITY, CONDITION, MERCHANTABILITY, OR FITNESS FOR ANY PURPOSE OF THE PRODUCT, EXCEPT
FOR ANY “IMPLIED WARRANTY” AS THAT TERM IS DEFINED IN THE MAGNUSON-MOSS WARRANTY-FEDERAL TRADE
COMMISSION IMPROVEMENT ACT, SUCH IMPLIED WARRANTIES TO BE LIMITED IN DURATION TO A PERIOD OF ONE YEAR
FROM THE DATE OF PURCHASE.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Clopay Building Products, Inc.
®
2
C13-R01-0704
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Painting preparation: Clean surface first with a diluted
solution of Trisodium Phosphate. The recommended
concentration is 1/3 cup of powder to 1-1/2 to 2 gallons of
water. A cleaning pad (3M Synthetic steel wool GRAY not
green) should be used saturated with this cleaning solution.
Rub with even pressure to lightly scuff the surface while ap-
plying the cleaning solution over all surfaces to be painted.
A final wipe and rinse with clean water and sponge should
be done to remove any loose material. Change water often
to ensure clean rinse and allow to dry. Pre test your paint
on a small area (see paragraph Paint below). If the paint
shows signs of poor adherence, (tape test below) there may
be a problem with the paint or the surface preparation. DO
NOT PROCEED! A new paint or further preparation of the
surface is called for.
Alternate cleaning compounds: Areas of the country that
do not carry Trisodium Phosphate can use a biodegradable
cleaner with the cleaning pad above. Follow above
directions to rinse completely and pre test paint.
Painting: Your steel garage door can be painted with a
high quality 100% acrylic latex (flat, satin, or semigloss)
exterior grade paint. Before painting the door it must be free
of dirt, oil, caulk, waxes and mildew.
Do not use any type of oil based paint or Alkyd modified
acrylic latex paint. These paints will void the warranty of
your door.
M2RSF
,
M6RST,
M4RSF, M4SV, M4LV, M4FV
M5EST, M5ESV, M5ST, M5LT
installation and maintenance instructions may be obtained by calling 1-800-621-3667.
Clopay Building Products, Attn: Consumer Services Dept., 1400 West Market Street, Troy OH, 45373. Additional copies of our
C25-R04-0512
A Griffon Company, Inc. 201 2