User Guide

A ToConnecttoChildClocktotheParentClockremotelyovertheInternet,youmustforwardanadditional
port,Port10923.

Q WhatportdoIforwardifSSLDataEncryptionisenabled?
A Toaccessthetimeclockapplicationremotely,whileusingtheSSLdataencryptionoption,forward
toPort
443.DonotusePort80.

Q MyInternetServiceProviderwillnotprovidemewithaStaticexternal/publicIPAddress?
A Ifyouareunabletogetastaticexternal/publicIPaddressfromyourISP,youhavetwooptions:
o Usethedynamicexternal/publicIPaddress.If
thisIPaddresschanges,youwillneedtousethe
newaddressinaremotewebbrowser.
o Usea3
rd
partydynamicDNSserviceprovider.
DynamicDNSallowsyoutousethesameassignednameasaweblinkinyourwebbrowserwithoutconcernabout
theactualpublicIPaddressoftherouter.
ListofDynamicDNSServiceProviders:
 dyn.com
 no‐ip.com
 dnsdynamic.org
 changeIP.com

TROUBLESHOOTINGREMOTE CONNECTIONPROBLEMS
Ifyouareunabletoconnecttoyourtimeclockusingtheexternal/publicIPaddressyouwillneedtotroubleshoot
yourconnectionandconfiguration.

Restartyourrouter.
Ifyouareusingbotharouterandacablemodemrouter/DSLmodem,ensurethatportforwardinghasbeen
configuredonboththe
routerandcablemodemrouter/DSLmodemrouter.

Thecablemodemrouter/DSLmodemroutermustportforwardtothelocalstaticIPaddressassignedtothe
secondaryrouter.

Alternatively,youmaycontactyourISPtodisabletherouterfunctiononyourcablemodemrouter/DSLmodem
router.

EnsurethatastaticinternalIP
addresshasbeenassignedtotheclockalongwiththepropersubnetmask,DNS
address,andgatewayaddress.RebootthetimeclocktoensureanyIPaddresschangestakeeffect.

Makesureportforwardinghasbeensetupcorrectlyintherouter.