User Guide

CHAPTER 13: SOFTWARE UPGRADES
Available upgrades that will allow your system to expand with your business
 Increase employee and web punch entry capacity
 Automate tracking and accruing benefit time
Software upgrades can be applied at any time. All software upgrade packs for your TotalPass system can be
unlocked immediately by simply entering the software key provided by your reseller.
ENABLING SOFTWARE UPGRADES
To purchase a software upgrade, provide your reseller with your time clock serial number. You can find the serial
number in the About Your Clock page under the Help menu.
Once you have purchased the software upgrade, your reseller will provide you with the 9-digit software upgrade
code. Follow the instructions below to complete the software upgrade installation.
 Enter Supervisor Mode at your time clock terminal.
 Press on the time clock terminal.
 Enter in your security code - the default security code is "00 00 00".
 Scroll through the options using Up or Down until you find the option Enable Upgrade and press Enter.
 Using the keypad, enter in the 9-digit software upgrade code and then press Enter.
 The time clock terminal will display the name of the upgrade.
 Press Clear to exit out of Supervisor Mode. Unplug the time clock from the power, plug it back in to
reboot the time clock. Once the time clock is fully rebooted, the new upgrade features are ready to use.
 If there is a problem, contact our technical support team at 1-800-847-2232.
Once the upgrade has been installed, go the next section for instructions on setting up and customizing your new
upgrade features.
EMPLOYEE CAPACITY UPGRADES
The TotalPass Small Business Premium Proximity comes standard with a 100-employee limit.
You can easily upgrade the employee capacity to the next available level to 250 or 500 employees per system.
WEB PUNCH EMPLOYEE ENTRY
The Web Punch employee entry allows employees to punch anytime, anywhere using a computer’s or smart
phone’s Web browser on a LAN, WAN, or Internet.