Installation Manual
11
SUPPORT INFORMATION
Free assistance is available for the first 30 days on new purchases  
and includes:
 • Unlimited telephone and email support         
 • Remote login assistance and troubleshooting
For Assistance, please call: 1-800-847-2232 #2, Mon-Fri, 5:00 AM to 5:00 PM PT
To s u bm i t a n o n l i n e r e q u e s t :  https://www.icontime.com/contact-support/
Product registration is required for our free 30-day assistance.
We also offer extended support contracts which include:
 • Annual Hardware Maintenance (Time Clock Insurance)     
 • Annual Upgrade to the Latest Software Version        
 • Annual Software Maintenance             
 • Unlimited Telephone and Email Support          
 • Remote Login Assistance and Troubleshooting
For instructions on clocking in and out, please refer to the enclosed    
Quick Reference Sheet >
For instructions on setting up and using proximity badges, please refer to the 
User Guide >
Quick Start Guide >
© Copyright 2019 Icon Time, Inc. All rights reserved. TotalPass®, Icon Time and the Icon Time logo are trademarks 
of Icon Time, Inc. The information in this guide is subject to change without notice. 1/19. B600QSG-01
