Installation Guide

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Frequently*Asked*Questions*
2. AP Mode
Click the “AP Mode” in the upper right corner. After the indicator light
flashes slowly, click the confirmation button on the page to connect to a
2.4G network. Then click "Go connect" to connect to the hotspot of the
device “SmartLife_XXXX”.
My device connection has failed and is offline. How do I fix this?
Please Note when adding a device:
1. Confirm device is powered on.
2. Confirm the device is under config mode.
3. Confirm that device, smartphone and router are as close to each other.
4. Make sure the network function of router and smartphone are unblocked.
5. Confirm the entered router password is correct.
6. Confirm adding device is under 2.4 WIFI channel. Enable the broadcast
and not allow to hide WIFI.
7. Confirm that router’s encryption method is WPA2-PSK and authentication
type is AES, or both are set up as automatic.
8. If router’s connected devices reach the amount limit. Please try to turn off
some devices’ WIFI function and configure again.
9. If router enables MAC address filter, please try removing the device from
MAC filter list and make sure router is allowing device to be connected.
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