Operation Manual

Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are
replaceable by the customer and which components must be replaced by an IBM field service technician.
Error code/symptom FRU/action
217-xxx-003 (Failed BIOS Fixed Disk test)
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
v Hard disk drive 4
217-xxx-004 (Failed BIOS Fixed Disk test)
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
v Hard disk drive 5
217-xxx-005 (Failed BIOS Fixed Disk test)
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
v Hard disk drive 6
217-xxx-006 (Failed BIOS Fixed Disk test)
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
v Hard disk drive 7
217-xxx-007 (Failed BIOS Fixed Disk test)
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
v Hard disk drive 8
217-xxx-008 (Failed BIOS Fixed Disk test)
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
v Hard disk drive 9
217-198-xxx (Could Not Establish Drive
Parameters)
1. Check drive cables and terminators
2. Hard disk drive
264-xxx-0nn (Failed Tape Drive test)
1. Tape cartridge
2. Tape drive
3. Tape drive SCSI cable
264-xxx-999 (nn = SCSI ID of failing Tape
Drive)
1. Tape cartridge, if user executed the Read/Write Tape Drive test (xxx
= 256)
2. SCSI or power cable connected to the tape drive with SCSI ID nn
3. Tape drive with SCSI ID nn (refer to Help and Service Information
appendix of tape drive’s User Guide)
4. SCSI controller (run SCSI controller diagnostic to determine of SCSI
bus is functioning properly.)
301-xxx-000 (Failed Keyboard test)
Note: After installing a USB keyboard,
you might need to use the
Configuration/Setup Utility program to
enable keyboardless operation and
prevent the POST error message 301 from
being displayed during startup.
1. Keyboard
2. I/O board
302-xxx-xxx (Failed mouse test)
1. Mouse
2. I/O board
305-xxx-xxx (Failed video monitor test)
1. Video monitor
2. I/O board
405-xxx-000 (Failed Ethernet test on
controller on I/O board)
1. Verify that Ethernet is not disabled in BIOS.
2. Run loopback diagnostic.
3. I/O board.
104 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide