ThinkPad® R40 Series Service and Troubleshooting Guide
ThinkPad® R40 Series Service and Troubleshooting Guide
Note Before using this information and the product it supports, be sure to read the general information under Appendix A, “Important safety instructions”, on page 47, Appendix B, “Wireless related information”, on page 53, Appendix C, “Warranty information”, on page 55, and Appendix D, “Notices”, on page 69. DANGER v To avoid electric shock hazard, connect and disconnect cables appropriately when installing, moving or opening the covers of this product or attached devices.
Important Notice for Users Important Regulatory Notice for Users The ThinkPad R40 computer complies with the radio frequency and safety standards of any country or region in which it has been approved for wireless use. You are requested to install and use your ThinkPad computer in strict accordance with the local RF regulations. Before you use the ThinkPad R40 computer, please find and read “Regulatory Notice for ThinkPad R40 Series,” the notice that supplements this Service and Troubleshooting Guide.
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Finding information with Access IBM The blue Access IBM button can help you in many situations when your computer is working normally; and even when it is not. At your desktop, press the Access IBM button to open Access IBM. Access IBM is your on-board computer help center that brings you informative illustrations and easy-to-follow instructions for getting started and staying productive.
IBM that explains what each part of Access IBM holds to help you.
Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery, inserting a PC Card, or upgrading your memory. Click play button to watch the video clip.
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Contents Important Notice for Users. . . . . Important Regulatory Notice for Users . Information about hard disk capacity. . . . . . iii . iii . iii Getting help by fax . . . . Calling IBM . . . . . . . Getting help around the world . Finding information with Access IBM . . . v Appendix A. Important safety instructions 47 Modem safety information . . . . . . . 50 Laser compliance statement . . . . . . . 51 Chapter 1. Overview of your new ThinkPad computer . . . . . . . . . . . .
x ThinkPad® R40 Series Service and Troubleshooting Guide
Chapter 1. Overview of your new ThinkPad computer Your ThinkPad at a glance Features . . . . . . . © Copyright IBM Corp. 2003 . . . . . . . . . . . . . 2 . 3 Specifications . . . . . . . . . Caring for your ThinkPad computer . . . . . . 5 .
Your ThinkPad at a glance Your ThinkPad at a glance Front view Rear view 2 ThinkPad® R40 Series Service and Troubleshooting Guide
Features Features Processor v Intel® Mobile Pentium® 4 Processor-M v Intel® Mobile Celeron® Processor v Intel® Pentium® M Processor Memory v Built-in: 128 MB, 256 MB or 512 MB, depending on the model v Maximum: 1024 MB Storage device v 2.5-inch hard disk drive: 20 GB, 40 GB or 60 GB, depending on the model Display The color display uses TFT technology: v Size: 13.3 inch, 14.1 inch, or 15.
Features Diskette drive - available on selected models To get the best performance from your diskette drives, use high-quality diskettes (such as IBM diskettes) that meet or exceed the following standards: v 1-MB, 3.5-inch, unformatted diskette: – ANSI (American National Standards Institute) X3.137 – ISO (International Standards Organization) 8860 – ECMA (European Computer Manufacturers Association) 100 v 2-MB, 3.5-inch, unformatted diskette: – ANSI X3.
Specifications Specifications Size With a 13.3 or 14.1–inch display: v Width: 313 mm (12.3 in.) v Depth: 254 mm (10.0 in.) v Height: 38.8 mm (1.53 in.) With a 15.0–inch display: v Width: 329 mm (13.0 in.) v Depth: 267.5 mm (10.5 in.) v Height: 40.5 mm (1.59 in.
Specifications v 6 cell Lithium-ion (Li-Ion) battery pack – Nominal voltage: 14.4 V dc – Capacity: 2.
Caring for your ThinkPad computer Caring for your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer.
Caring for your ThinkPad computer v Use a quality carrying case that provides adequate cushion and protection. Do not pack your computer in a tightly packed suitcase or bag. Handle storage media and drives properly v Avoid inserting diskettes at an angle and attaching multiple or loose diskette labels, as these can lodge in the drive. v If your computer comes with a CD, DVD, or CD-RW/DVD drive, do not touch the surface of a disc or the lens on the tray.
Caring for your ThinkPad computer v Turn off your computer if you are replacing a device in a device bay, or else verify that the device is warm-or hot-swappable. v If you exchange drives in your computer, reinstall the plastic bezel faces (if supplied). v Store your external and removable hard disk, diskette, CD, DVD, and CD-RW/DVD drives in the appropriate containers or packaging when they are not being used.
Caring for your ThinkPad computer 10 ThinkPad® R40 Series Service and Troubleshooting Guide
Chapter 2. Solving computer problems Diagnosing problems . . . . . Troubleshooting . . . . . . . Error messages . . . . . . Errors without messages . . . A password problem . . . . A power switch problem . . . Keyboard problems . . . . UltraNav™ problems . . . . Standby or hibernation problems Computer screen problems . . © Copyright IBM Corp. 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 13 13 16 18 18 18 19 20 24 Battery problems . . . . .
Solving computer problems Diagnosing problems If you have a problem with your computer, you can test it by using PC-Doctor® for Windows®. To run PC-Doctor for Windows, do as follows: 1. Click Start. 2. Move the cursor to All Programs (in Windows other than Windows® XP, Programs) and then to PC-Doctor for Windows. 3. Click PC-Doctor. 4. Choose one of test, from either the Device Categories or the Test Scripts. Attention Running any tests may take up to several minutes or longer.
Solving computer problems Troubleshooting If you do not find your problem here, refer to Access IBM, your on-board help system. Open Access IBM by pressing the Access IBM button. The following section only describes problems that might prevent you from accessing this help system. Error messages Notes: 1. In the charts, x can be any character. 2. The version of PC-Doctor referred to here is PC-Doctor for Windows.
Solving computer problems Message Solution 01C8: More than one modem devices are found. Remove one of them. Press to continue. Remove either a Modem Mini-PCI Card or a Modem Daughter Card, otherwise press Esc to ignore the warning message. If it does not solve this problem, have the computer serviced. 01C9: More than one Ethernet devices are found. Remove one of them. Press to continue.
Solving computer problems Message Solution 0251: System CMOS checksum bad The system CMOS might have been corrupted by an application program. The computer uses the default settings. Run IBM BIOS Setup Utility to reconfigure the settings. If you still see the same error code, have the computer serviced. 0260: System timer error Have the computer serviced. 0270: Real time clock error Have the computer serviced. 0271: Date and time error Neither the date nor the time is set in the computer.
Solving computer problems Message Solution Hibernation error The system configuration changed between the time your computer entered hibernation mode and the time it left this mode, and your computer cannot resume normal operation. v Restore the system configuration to what it was before your computer entered hibernation mode. v If the memory size has been changed, re-create the hibernation file. Operating system not found. Verify the following: v The hard disk drive is correctly installed.
Solving computer problems If the screen still remains blank, make sure that: v The battery is installed correctly. v The ac adapter is connected to the computer and the power cord is plugged into a working electrical outlet. v The computer power is on. (Turn on the power switch again for confirmation.) If these items are properly set, and the screen remains blank, have the computer serviced. Problem: When I turn on the machine, nothing appears on the screen, but I hear two or more beeps.
Solving computer problems A password problem Problem: I forgot my password. Solution: If you forgot your power-on password, you must take your computer to an IBM authorized servicer or marketing representative to have the password canceled. If you forgot your hard disk password, IBM will not reset your password or recover data from the hard disk. You must take your computer to an IBM authorized servicer or an IBM marketing representative to have the hard disk drive replaced.
Solving computer problems If an external numeric keypad or a mouse is connected: 1. Turn off the computer. 2. Remove the external numeric keypad or the mouse. 3. Turn on the computer and try using the keyboard again. If the keyboard problem is resolved, carefully reconnect the external numeric keypad, external keyboard, or mouse, making sure that you have seated the connectors properly. If any keys on the keyboard still do not work, have the external numeric keypad, external keyboard, or mouse serviced.
Solving computer problems v v v v When When When When the the the the computer is turned on. computer resumes normal operation. TrackPoint is pressed for a long time. temperature changes. Problem: The PS/2® Port mouse or the PS/2 pointing device does not work. Solution: Make sure that the TrackPoint and the touch pad are set to Automatic in the ThinkPad Configuration Program. Then detach the PS/2® Port mouse or the PS/2® pointing device, and try using the TrackPoint and the touch pad.
Solving computer problems Solution: Make sure that: v The battery is charged. v The operating temperature is within the acceptable range. Refer to “Specifications” on page 5. If these items are correct, have the computer serviced. Problem: The critical low-battery error message is displayed, and the computer immediately turns off. Solution: The battery power is getting low. Connect the ac adapter to the computer, or replace the battery with a fully charged one.
Solving computer problems Problem: The computer does not enter standby mode as set by the timer under Windows® 98 or Windows NT®. Note: Some models support Windows® XP only. Solution: For Windows 98: The generic CD-ROM or DVD-ROM driver for Windows® 98 accesses the internal CD-ROM or DVD-ROM drive every 3 seconds to see whether a CD-ROM is inserted there. This prevents your computer from entering standby mode even after a timeout. To enable the computer to enter standby mode, do the following: 1.
Solving computer problems Note: Some models support Windows® XP only. v If the hibernation mode is not enabled. To enable it, do as follows: For Windows 98: 1. Start the ThinkPad Configuration Program. 2. Click Power Management. 3. Click the Hibernation tab. 4. Click the Enable hibernation button. 5. Click the Create Now button. For Windows NT: Note: You must format your hard disk with the FAT format system to use hibernation mode in Windows NT.
Solving computer problems Computer screen problems Problem: The screen is blank. Solution: v If the standby status indicator is on (in green), press Fn to resume from the standby mode. v If you are using the ac adapter, or using the battery, and the battery status indicator is on (in green), press Fn+Home to make the screen brighter. v If you attach an external monitor to your computer, press Fn+F7 to switch the screen output location. v If the problem persists, do the “Solution” in the problem below.
Solving computer problems 7. Click Advanced. 8. Click the Adapter tab. 9. Make sure “ATI Mobility RADEON”, “ATI Mobility RADEON 7500”, or “ATI RADEON IGP 330M” is shown in the adapter information window. 10. Click the Monitor tab. 11. Make sure the Monitor type is correct. Note: Some models support Windows® XP only. For Windows NT: 1. Double-click Display in the Control Panel. The Display Properties window opens. 2. Click the Settings tab. 3. Check if the color depth and resolution are correctly set. 4.
Solving computer problems v If you are using 32-bit color mode, change the color depth to 16-bit mode. v If you are using a desktop size of 1280×1024 or larger, reduce the desktop size and the color depth. Battery problems Problem: The battery cannot be fully charged by the power-off method in the standard charge time for your computer. Solution: The battery might be over-discharged. Do the following: 1. Turn off the computer. 2. Make sure that the over-discharged battery is in the computer. 3.
Solving computer problems Hard disk drive problems Problem: The hard disk drive makes a rattling noise intermittently. Solution: The rattling noise might be heard when: v The hard disk drive starts accessing the data or when it stops. v You are carrying the hard disk drive. v You are carrying your computer. This is a normal characteristic of a hard disk drive and is not a defect. Problem: The hard disk drive does not work.
Solving computer problems A window such as this will appear: 3. After the Access IBM Predesktop Area opens to the Utilities page, you can select from the following icons: v Start setup utility opens the IBM BIOS Setup Utiltiy program. v Recover to factory contents erases all files on primary partition--the C drive--and installs the software contents present when your PC was manufactured. Call the IBM HelpCenter for help and information before using this recovery method.
Solving computer problems to start the operating system from a CD drive rather than the hard disk. You specify those kinds of changes on this page. Preferences presents various options, depending on your model and accessories, you can set for the Access IBM Predesktop Area. Information gathers essential information about your PC that you can provide to call center technicians, if necessary. Help provides information about the various pages in Access IBM Predesktop area.
Solving computer problems Other problems Problem: The computer locks or does not accept any input. Solution: Your computer might lock when it enters standby mode during a communication operation. Disable the standby timer when you are working on the network. To turn off the computer, press and hold the power switch for 4 seconds or more. Problem: The computer does not turn off with the power switch.
Solving computer problems To avoid or reduce this problem, you can choose the following mode of operation, as follows: v Maximum Performance: Keeps the processor speed high at all times. To choose a mode, do the following: 1. Start the ThinkPad Configuration Program. 2. Click Power Management. 3. Click the Intel SpeedStep technology tab. 4. From the list, select the mode you want. 5. Click OK. Problem: The computer cannot play a CD, or the sound quality of a CD is not good.
Solving computer problems Starting IBM BIOS Setup Utility Your computer provides a program, called IBM BIOS Setup Utility, that enables you to select various setup parameters. v Config: Set the configuration of your computer. v Date/Time: Set the date and time. v Security: Set security features. v Startup: Set the startup device. v Restart: Restart the system. Note: You can set many of these parameters more easily by using the ThinkPad Configuration Program.
Solving computer problems Note: If you need to restore the settings to their original state as of the time of purchase, press the F9 key to load the default settings. You can also select an option in the Restart submenu to load the default settings or discard the changes. 7. Select Restart; then press Enter. Move the cursor to the option you want for restarting your computer; then press Enter. Your computer restarts. Chapter 2.
Solving computer problems Recovering pre-installed software If your hard disk drive data is damaged or accidentally erased, you can restore the software that was shipped with your computer. This software includes your pre-installed operating system, applications, and device drivers. You can restore your pre-installed software using the Product Recovery program. The Product Recovery program is in a section of your hard disk drive that is not displayed by Windows Explorer.
Upgrading the hard disk drive Upgrading the hard disk drive You can increase the storage capacity of your computer by replacing the hard disk drive with one of greater capacity. You can purchase a new hard disk drive from your IBM reseller or IBM marketing representative. Note: Replace the hard disk drive only if you upgrade it or have it repaired. The connectors and bay of the hard disk drive were not designed for frequent changes, or drive swapping.
Upgrading the hard disk drive 5. Open the computer display; then stand the computer on its side and remove the hard disk drive by pulling the cover away from the computer. 6. Detach the cover from the hard disk drive. 7. Attach the cover to a new hard disk drive. 8. Insert the hard disk drive and its cover into the hard disk drive bay; then firmly install them. 9. Turn the computer over so that its bottom side is up. Reinstall the screw.
Replacing the battery Replacing the battery 1. Turn off the computer, or enter hibernation mode. Then disconnect the ac adapter and all cables from the computer. Note: If you are using a PC Card, the computer might not be able to enter hibernation mode. If this happens, turn off the computer. 2. Close the computer display, and turn the computer over. 3. Slide the battery latch to unlock it 1 ; then remove the battery 2 .
Install a memory module Install a memory module To install the DIMM, do the following: 1. Turn off the computer; then disconnect the ac adapter and all cables from the computer. 2. Close the computer display, and turn it over. 3. Remove the battery. 4. Loosen the screw on the memory slot cover; then remove the cover. If the SO-DIMM is already in the memory slot, remove it to make room for the new one by pressing out on the latches on both edges of the socket at the same time.
Install a memory module 7. Pivot the SO-DIMM until it snaps into place. Make sure that the card is firmly fixed in the slot and does not move easily. 8. Replace the memory slot cover over the memory slot, aligning the back side of the cover first; then tighten the screw. Attention: When you have added or upgraded a memory card, do not use your computer until you have closed the memory slot cover. Never use the computer with the cover open. 9. Put the battery pack in place and turn the computer over again.
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Chapter 3. Getting help and service from IBM Getting help and service . Getting help on the Web . Getting help by fax . . © Copyright IBM Corp. 2003 . . . . . . . . . . . . . . . . . . . 42 . 42 . 43 Calling IBM . . . . . . . Getting help around the world . . . . . . . . . . 43 .
Getting help and service Getting help and service If you need help, service, technical assistance, or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
Getting help and service Getting help by fax If you have a touch-tone telephone and access to a fax machine, in the U.S. and Canada you can receive by fax marketing and technical information on many topics, including hardware, operating systems, and local area networks (LANs). You can call the IBM Automated Fax System 24 hours a day, 7 days a week. Follow the recorded instructions, and the requested information will be sent to your fax machine. In the U.S.
Getting help and service If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Please ensure that you have downloaded the most current drivers and system updates, run diagnostics, and recorded information before you call.
Getting help and service Country or region Language Telephone Number Hong Kong Cantonese 2825-7799 Ireland English 01-815 9200 Italy Italian 02-7031-6101 Japan Japanese *1 Luxembourg French 298-977 5063 Mexico Spanish 001-866-434-2080 Netherlands Dutch 020-514 5770 New Zealand English 0800-446-149 Norway Norwegian 66 81 11 00 Peru Spanish 0-800-50-866 Portugal Portuguese 21-791 51 47 Russia Russian 095-940-2000 Spain Spanish 91-662 49 16 Sweden Swedish 08-477 4420
Getting help and service Service methods and procedures vary by country, and some services might not be available in all countries. International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service.
Appendix A. Important safety instructions DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, connect and disconnect cables as shown below when installing, moving, or opening the covers of this product or attached devices. If the 3-pin power cord is provided with this product, it must be used with a properly grounded outlet. © Copyright IBM Corp.
DANGER Reduce the risk of fire and electric shock by always following basic safety precautions, including the following: v Do not use your computer in or near water. v During electrical storms: – Do not use your computer with the telephone cable connection. – Do not connect the cable to or disconnect it from the telephone outlet on the wall. DANGER If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances.
DANGER Main battery safety notice DANGER Backup battery safety notice Appendix A.
DANGER Follow the instruction below when installing or reconfiguring the Mini PCI option. To avoid shock hazard, disconnect all the cables and the ac adapter when you install the Mini PCI option or open the covers of the system or attached devices. Electrical current from power, telephone, and communication cables is hazardous. CAUTION: When you have added or upgraded a Mini PCI Card or a memory card, do not use your computer until you have closed the cover. Never use the computer when the cover is open.
Use caution when installing or modifying telephone lines. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. Do not use the telephone to report a gas leak in the vicinity of the leak. Laser compliance statement An optical storage drive (device), such as a CD-ROM, CD-RW, DVD-ROM drive and SuperDisk, which can be installed in the IBM ThinkPad computer is a laser product.
DANGER Emits visible and invisible laser radiation when open. Avoid direct eye exposure. Do not stare into the beam or view it directly with optical instruments. Save these instructions.
Appendix B. Wireless related information Wireless Interoperability Wireless LAN Mini-PCI Adapter is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: v The IEEE 802.11b Standard on Wireless LANs, as defined and approved by the Institute of Electrical and Electronics Engineers. Note: The IEEE 802.11a is also supported (by 802.11a/b combo card).
Because Wireless LAN Mini-PCI Adapter and Bluetooth Daughter Card operate within the guidelines found in radio frequency safety standards and recommendations, IBM believes the integrated wireless cards are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
Appendix C. Warranty information This appendix contains warranty information for your ThinkPad, warranty period, warranty service and support, and the IBM Statement of Limited Warranty. Warranty Period Contact your place of purchase for warranty service information. Some IBM Machines are eligible for on-site warranty service depending on the country or region where service is performed or the machine type.
Machine type 2723 and 2724 Country or region Warranty period All Parts - 3 years, labor - 3 years Battery pack - 1 year Warranty service and support With the original purchase of an IBM ThinkPad, you have access to extensive support. During the IBM Machine warranty period, you may call IBM or your reseller for problem-determination assistance under the terms of the IBM Statement of Limited Warranty.
error messages and error codes. The information that comes with your computer also describes the diagnostic tests that you can perform. If you suspect a software problem, refer to the information for the operating system or application program.
one that is at least functionally equivalent, you may return it to your place of purchase and your money will be refunded. Extent of Warranty The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible. The warranty is voided by removal or alteration of Machine or parts identification labels.
Some parts of IBM Machines are designated as Customer Replaceable Units (called “CRUs”), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs to you for replacement by you. You must return all defective CRUs to IBM within 30 days of your receipt of the replacement CRU. You are responsible for downloading designated Machine Code and Licensed Internal Code updates from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides.
Limitation of Liability Circumstances may arise where, because of a default on IBM’s part or other liability, you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), except for any liability that cannot be waived or limited by applicable laws, IBM is liable for no more than 1.
Warranty Service: The following is added to this Section: To obtain warranty service from IBM in Canada or the United States, call 1-800-IBM-SERV (426-7378). CANADA Governing Law: The following replaces “laws of the country in which you acquired the Machine” in the first sentence: laws in the Province of Ontario. UNITED STATES Governing Law: The following replaces “laws of the country in which you acquired the Machine” in the first sentence: laws of the State of New York.
The following is added to this Section: Disputes and differences arising out of or in connection with this Agreement shall be finally settled by arbitration which shall be held in Singapore in accordance with the rules of the International Chamber of Commerce (ICC). The arbitrator or arbitrators designated in conformity with those rules shall have the power to rule on their own competence and on the validity of the Agreement to submit to arbitration.
of this Statement of Limited Warranty, IBM’s liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim. JAPAN Governing Law: The following sentence is added to this Section: Any doubts concerning this Agreement will be initially resolved between us in good faith and in accordance with the principle of mutual trust.
During the course of arbitration, this Agreement will continue to be performed except for the part which the parties are disputing and which is undergoing arbitration. EUROPE, MIDDLE EAST, AFRICA (EMEA) THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES: The terms of this Statement of Limited Warranty apply to Machines purchased from IBM or an IBM reseller.
Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Mali, Mauritania, Morocco, Niger, Senegal, Togo, and Tunisia, this Agreement will be construed and the legal relations between the parties will be determined in accordance with the French laws and all disputes arising out of this Agreement or related to its violation or execution, including summary proceedings, will be settled exclusively by the Commercial Court of Paris; 4) Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Keny
The following sentence is added to the end of item 2: IBM’s liability under this item is limited to the violation of essential contractual terms in cases of ordinary negligence. EGYPT Limitation of Liability: The following replaces item 2 in this Section: as to any other actual direct damages, IBM’s liability will be limited to the total amount you paid for the Machine that is the subject of the claim. For purposes of this item, the term “Machine” includes Machine Code and Licensed Internal Code.
Limitation of Liability: The following replaces the second sentence in the first paragraph: In each such instance unless otherwise provided by mandatory law, IBM is liable for no more than: 1. (unchanged) 2. as to any other actual damage arising in all situations involving nonperformance by IBM pursuant to, or in any way related to the subject matter of this Statement of Warranty, IBM’s liability, will be limited to the total amount you paid for the Machine that is the subject of the claim.
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Appendix D. Notices This publication was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
References to the Web site addresses Any references in this publication to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk.
International Business Machines Corporation New Orchard Road Armonk, NY 10504 Telephone 1-919-543-2193 Industry Canada Class B Emission Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. Avis de conformité à la réglementation d’Industrie Canada Cet appareil numérique de la classe B est conform à la norme NMB-003 du Canada.
and Ringer Equivalency Number (REN) for this equipment. If these numbers are requested, look at the label and provide this information to your telephone company. 3. The REN is useful to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your number is called. In most, but not all, areas, the sum of the RENs of all devices should not exceed five (5.0).
Industry Canada requirements Notice The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications networks protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le raccorder aux installations de l’entreprise locale de télécommunication. Le matériel doit également être installé en suivant une méthode acceptée de raccordement. Dans certains cas, les fils intérieurs de l’entreprise utilisés pour un service individuel à ligne unique peuvent être prolongés au moyen d’un dispositif homologué de raccordement (cordon prolongateur téléphonique interne).
Notice for New Zealand For the modem with approval number PTC 211/01/081 v The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
specifications, the associated equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing. v For correct operation, the total of the RN’s of all devices connected to a single line at any time should not exceed 5. For modem with approval number PTC 211/01/134 The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with the minimum conditions for connection to its network.
Notice for European Union countries Hereby Ambit declares that this “J07M058” modem is in conformity with the essential requirements and other relevant provisions of Directive 1999/5/EC. Appendix D.
Product notice requirements The following notice applies to machines equipped with both a DVD and a TV-out function: This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.
If you use a ThinkPad computer at home and need to dispose of a lithium battery, you must comply with local ordinances and regulations. Handling a disused ThinkPad battery pack Your ThinkPad computer has a lithium ion battery pack or a nickel metal hydride battery pack. If you are a company ThinkPad computer user and need to dispose of a battery pack, contact the proper person in IBM sales, service, or marketing, and follow that person’s instructions. You can also see the instructions at www.ibm.
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Appendix D.
To obtain your Notes and/or SmartSuite CD: To order, call 800-690-3899 (U.S. or Canada). Note: Only one CD per license. Please allow 10 to 15 working days for delivery. NO RETURNS ACCEPTED. Important: You are entitled to one CD per license. The CD and standard shipping are provided at no additional charge. Any applicable duties and taxes imposed by local jurisdictions are extra. NO PROGRAM SERVICES ARE AVAILABLE FOR THESE PROGRAMS. THEY ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.
Appendix D.
Pour obtenir le(s) CD Notes et/ou SmartSuite : Pour commander, composez le 800-6903899 (Etats-Unis ou Canada). Remarque : Un seul CD par licence. Comptez 10 à 15 jours ouvrables pour la réception du produit. AUCUN RENVOI NE SERA ACCEPTE.. Important : Vous n’avez droit qu’a un seul CD par licence. Le CD et les frais d’envoi sont gratuits, mais les taxes et droits en vigueur localement seront factures. AUCUN SERVICE DE PROGRAMME N’EST DISPONIBLE POUR CES PROGRAMMES.
Lotus SmartSuite Millennium Edition - License/CD SmartSuite® Millennium Edition prepares you for a new era in computing. Included with your new IBM Personal Computer is Lotus SmartSuite Millennium edition for Win. Lotus SmartSuite provides eight innovative applications with time saving features that give you a head start on your work and guide you through tasks with fewer steps to perform your tasks.
• and SmartCenter Internet information manager Lotus SmartCenter is SmartSuite Millennium Edition's customizable command center designed to work like a file cabinet. SmartCenter offers users a simple way to access and organize information from SmartSuite applications, Lotus Notes and the Internet. Notes R5 with Messaging License Also included is a Lotus Notes R5 with Messaging license (No Cal) - the most advanced messaging client for the intranet.
Conditions of Use If you already have a valid licence for Lotus SmartSuite Millennium edition or for Lotus SmartSuite 97, this document entitles you to make an additional copy of the software for use on the IBM PC boxed with this Lotus SmartSuite Millennium brochure.
IBM Introductory Support Limited introductory telephone support is included from IBM HelpWare for SmartSuite Millennium, at no charge for 30 days from date of purchase, when you register your IBM hardware. Follow these simple guidelines if you encounter a problem or have a question about Lotus SmartSuite Millennium: (1) Be at your computer. (2) Document what you were doing when the problem occurred; write down the exact text of any messages displayed on your screen.
Appendix D.
90 ThinkPad® R40 Series Service and Troubleshooting Guide
Appendix D.
92 ThinkPad® R40 Series Service and Troubleshooting Guide
Index A S Access IBM v safety instruction 47 standby problems 20 Startup problems 27 storage device, upgrading 35 B battery problems 26 BIOS Setup 32 C carrying the computer 7 cleaning the computer 9 computer display problems 24 configuration setup 32 E electronic help v error messages 13 errors without messages 16 T telephone, help by 43 testing with PC-Doctor 12 ThinkPad Assistant v TrackPoint problems 19 U UltraNav problems 19 W Web, help by 42 F fax, help by 43 H hard disk problems 27 upgradi
94 ThinkPad® R40 Series Service and Troubleshooting Guide
Part Number: 92P1843 (1P) P/N: 92P1843
