User Guide
Table Of Contents
- Important Notice for Users
- Finding information with Access ThinkPad
- Contents
- Chapter 1. Overview of your new ThinkPad computer
- Chapter 2. Solving computer problems
- Diagnosing problems
- Troubleshooting
- Error codes or messages
- Errors without codes or messages
- A password problem
- A power switch problem
- Keyboard problems
- TrackPoint problems
- Infrared port problems
- Standby or hibernation problems
- Computer screen problems
- An external monitor problem
- A television problem
- Battery problems
- Hard disk drive problems
- CD-ROM, DVD-ROM, CD-RW, DVD/CD-RW drive problems
- Software problems
- Other problems
- Starting BIOS Setup Utility
- Recover pre-installed software
- Installing a new operating system and device drivers
- Backing up your system
- Replacing the hard disk drive
- Replacing the battery
- Chapter 3. Getting help and service from IBM
- Appendix A. Important safety instructions
- Appendix B. Warranty Information
- Appendix C. Notices
- Appendix D. Wireless Regulatory Information
- Index
Message: 0194: The computer is carried through the security gate
Solution: The computer has been carried through the security portal gate.
Enter the supervisor password to return your computer to the normal
operation.
Message: 0200: Hard disk error
Solution: The hard disk is not working. Make sure the hard disk drive is
attached firmly. Run the BIOS Setup Utility; then make sure the hard disk
drive is not disabled in the Startup menu.
Message: 021x: Keyboard error
Solution: Make sure that there are no objects placed on the keyboard, or if
you have one, the external keyboard. Turn off the computer, and turn off all
attached devices. Turn on the computer first; then turn on the attached
devices.
If you still see the same error code, do the following:
v If an external keyboard is connected, do the following:
– Turn off the computer and disconnect the external keyboard; then turn
on the computer. Make sure that the built-in keyboard operates correctly.
If it was, have the external keyboard serviced.
– Make sure that the external keyboard is connected to the correct
connector.
v Test the computer by using PC-Doctor.
– If the computer stops during the test, have the computer serviced.
Message: 0230: Shadow RAM error
Solution: The shadow RAM failed. Test your computer’s memory with
PC-Doctor. If you added a memory module just before turning the computer
on, reinstall it. Then test the memory with PC-Doctor.
Message: 0231: System RAM error
Solution: The system RAM failed. Test your computer’s memory with
PC-Doctor. If you added a memory module just before turning the computer
on, reinstall it. Then test the memory with PC-Doctor.
Message: 0232: Extended RAM error
Solving computer problems
14
ThinkPad
®
R30 Series Service and Troubleshooting Guide