User Guide
Table Of Contents
- Important Notice for Users
 - Finding information with Access ThinkPad
 - Contents
 - Chapter 1. Overview of your new ThinkPad computer
 - Chapter 2. Solving computer problems
- Diagnosing problems
 - Troubleshooting
- Error codes or messages
 - Errors without codes or messages
 - A password problem
 - A power switch problem
 - Keyboard problems
 - TrackPoint problems
 - Infrared port problems
 - Standby or hibernation problems
 - Computer screen problems
 - An external monitor problem
 - A television problem
 - Battery problems
 - Hard disk drive problems
 - CD-ROM, DVD-ROM, CD-RW, DVD/CD-RW drive problems
 - Software problems
 - Other problems
 
 - Starting BIOS Setup Utility
 - Recover pre-installed software
 - Installing a new operating system and device drivers
 - Backing up your system
 - Replacing the hard disk drive
 - Replacing the battery
 
 - Chapter 3. Getting help and service from IBM
 - Appendix A. Important safety instructions
 - Appendix B. Warranty Information
 - Appendix C. Notices
 - Appendix D. Wireless Regulatory Information
 - Index
 

Chapter 2. Solving computer problems
Diagnosing problems .........12
Troubleshooting...........13
Errorcodesormessages.......13
Errors without codes or messages....17
Apasswordproblem........19
A power switch problem.......19
Keyboard problems ........19
TrackPoint problems ........21
Infraredportproblems.......22
Standby or hibernation problems ....23
Computerscreenproblems......25
Anexternalmonitorproblem.....27
A television problem ........27
Batteryproblems.........27
Harddiskdriveproblems......28
CD-ROM, DVD-ROM, CD-RW,
DVD/CD-RW drive problems .....28
Softwareproblems.........30
Otherproblems..........31
Starting BIOS Setup Utility .......32
Recover pre-installed software ......33
Installing a new operating system and device
drivers..............34
Backing up your system ........35
Backing up your registry.......35
Backingupdata..........36
Replacingtheharddiskdrive......37
Replacing the battery .........39
© Copyright IBM Corp. 2001 11










