Printer User Manual

ManualsBrandsIBM ManualsPrinterSUREMARK TI2

SureM ark 4610 Printers

User’s Guide for

Mod e ls TI1 , TI2, TI3, TI4, TI8, TI9, TG3,

TG4, TG8, TG9, TF6, an d TM6

GA27-4151-07Updated April 2, 2009

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Summary of content (244 pages)

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SureMark 4610 Printers 򔻐򗗠򙳰 User’s Guide for Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, TG9, TF6, and TM6 Updated April 2, 2009 GA27-4151-07
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SureMark 4610 Printers 򔻐򗗠򙳰 User’s Guide for Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, TG9, TF6, and TM6 Updated April 2, 2009 GA27-4151-07
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Updated April 2, 2009 Note Before using this information and the product it supports, be sure to read Appendix H, “Safety information,” on page 197 and the general information under Appendix I, “Notices,” on page 203. April 2009 This edition applies to IBM SureMark Printer Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, TG9, TF6 and TM6. Current versions of Retail Store Solutions documentation are available on the IBM Retail Store Solutions Web site at http://www.ibm.
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Updated April 2, 2009 Contents Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii Preface . . . . . . . . . . Who should read this manual. . . How this manual is organized . . Related publications and diskettes. Where to find more information . . Tell us what you think . . . . . % . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Updated April 2, 2009 Installing fillers for USB printers. . . . . . . . . . . . . . . . . . EIA-232 communication mode selections (all models except TI8, TI9, TG8, TG9) Baud rate selection . . . . . . . . . . . . . . . . . . . . . . EIA-232 communications protocol selection . . . . . . . . . . . . . EIA-232 communication mode selections (Models TI8, TI9, TG8, TG9) . . . . Baud rate selection . . . . . . . . . . . . . . . . . . . . . . EIA-232 communications protocol selection . . . . . . . . . . . . .
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Updated April 2, 2009 Document insert test . . . . MICR reader and check flipper TG9 only) . . . . . . . EIA-232 hex dump . . . . Resetting the printer - offline . Electronic journal dump . . . Problem determination . . . . . . test . . . . . . . . . . . . . (Models . . . . . . . . . . . . . . . . . . . . TI2, TI4, TI8, . . . . . . . . . . . . . . . . . . . . . . . . . . . TI9, . . . . . . . . . . . . TG4, . . . . . . . . . . . . TG8, . . . . . . . . . . . . and . . . . . . . . . .
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Updated April 2, 2009 Code page 863 . . . . . . . Code page 865 . . . . . . . Character fonts . . . . . . . . Thermal printing font . . . . . Impact printing fonts (Models TI1, TG9) . . . . . . . . . . . . . . . . . . TI2, . . . . . . . . . . . . . . TI3, TI4, . . . . . . . . . . . TI8, . . Appendix D. EIA-232 programming information . EIA-232 commands summary by function. . . . . Alphabetized EIA-232 commands summary . . . . System commands . . . . . . . . . . . . . Exercise program . . . . . . . . .
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Updated April 2, 2009 Set error recovery function . . . . . . . . . . . . . . . . Define document wait time . . . . . . . . . . . . . . . . Status sent to system . . . . . . . . . . . . . . . . . . Select character for reprinted lines . . . . . . . . . . . . . Re-initialize the printer. . . . . . . . . . . . . . . . . . Enable or disable the feed buttons . . . . . . . . . . . . . Enable or disable the beeper (Models TF6 and TM6 only) . . . . Enable or disable upside-down printing . . . . . . . . . . .
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Updated April 2, 2009 Asynchronous (real-time) commands . . . . Real-time requests . . . . . . . . . . Data buffer management and batch printing . . Reset line count . . . . . . . . . . . Disable line count . . . . . . . . . . Hold printing until buffer is released . . . . Page mode printing commands . . . . . . Select page mode . . . . . . . . . . Select standard mode . . . . . . . . . Select printable area . . . . . . . . . Select printing direction/position . . . . . Set vertical position . . . . . . .
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Updated April 2, 2009 Appendix I. Notices . . . . . . . . . . . . . . . . . . . Electronic emission notices . . . . . . . . . . . . . . . . . Federal Communications Commission (FCC) statement . . . . . European Union EMC Directive conformance statement . . . . . Industry Canada Class A Emission Compliance statement . . . . Avis de conformité aux normes d’Industrie Canada . . . . . . . Germany . . . . . . . . . . . . . . . . . . . . . . Australia and New Zealand . . . . . . . . . . . . . . . .
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Updated April 2, 2009 x SureMark Printers User’s Guide
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Updated April 2, 2009 Figures 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. % 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50. 51. IBM SureMark printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 SureMark printer dimensions (Models TI1, TI2, TI3, TI4, TG3, and TG4) . . . . . . . . . . 11 SureMark printer dimensions (Models TI8, TI9, TG8, TG9) . . . . . . . . . . . . . . .
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Updated April 2, 2009 52. Scanned image organization . . . . . . . . . . . . . . . . . . . . . . . . . .
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Updated April 2, 2009 Tables 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. Warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 J2 connector pin assignments . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Troubleshooting (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9). . . . . . . . 67 Troubleshooting (Models TF6 and TM6) . . . . . . . . . . . . . . . . . . . . . .
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Updated April 2, 2009 xiv SureMark Printers User’s Guide
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Updated April 2, 2009 Preface This manual assists you with installation, testing, and problem determination of IBM® SureMark™ printers. Who should read this manual This manual is intended for use by persons who are installing, testing, or programming an IBM SureMark printer. The manual should also be used for problem determination on the printer.
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Updated April 2, 2009 v Appendix H, “Safety information” provides important safety warnings in several languages. v Appendix I, “Notices” provides information about trademarks and electronic emission notices. v For California: provides information about perchlorate material.
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Updated April 2, 2009 Summary of changes This section summarizes the changes included in the latest editions of this manual. % GA27-4151-07 (April, 2009) % % This update provides changes to the MICR reader read head cleaning procedures, expandable supplies, and product care procedures. % % Changes or additions to the text are indicated by a change bar (%) to the left of the text.
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Updated April 2, 2009 Web-only update for Model TI8, GA27-4151-05 (April, 2003) This update adds the new Model TI8 to this User’s Guide. This model provides document-scanning capability and a powered flipper. Web-only update for GA27-4151-04 (March, 2002) This update contains changes to the paper loading procedure for Models TF6 and TM6.
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Updated April 2, 2009 v Information about uploading electronic journal data while the printer is emulating a Model 4 printer has been added. See Appendix E, “Uploading electronic journal data,” on page 187. v The following commands have been added: Note: These commands are not supported for Models TI1 and TI2. Currently installed Model TI3, TG3, TI4, and TG4 printers support these commands after you download the latest firmware.
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Updated April 2, 2009 GA27-4151-02 This edition includes information about two new models of the SureMark printer: Model TI3 and Model TI4. Because Model TI3 is a new version of Model TI1, and Model TI4 is a new version of Model TI2, in some cases only the new model number was added to the existing text. Information that was added includes: v “Comparison of the SureMark models” on page 7, which describes the microcode, hardware, and operating system differences.
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Updated April 2, 2009 Part 1. General information This part contains descriptions of the SureMark printers and information about installing the printers. © Copyright IBM Corp.
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Updated April 2, 2009 2 SureMark Printers User’s Guide
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Updated April 2, 2009 Chapter 1. Introduction Printer overview . . . . . . . . . . . . . . . . . . Description of models . . . . . . . . . . . . . . . . Features used with the SureMark printers . . . . . . . Comparison of the SureMark models . . . . . . . . . Differences among SureMark models . . . . . . . . Differences between Models TI3, TI4, TI8, TI9, TG3, TG4, Models TF6, TM6 . . . . . . . . . . . . . . Planning information . . . . . . . . . . . . . . . . Your responsibilities . . . . . . . . . . . . .
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Updated April 2, 2009 checks and to print multipart forms through the document insert station. (Models TI1 and TI2 are older versions of Models TI3 and TI4, respectively. Production of the older models has ceased.) v Models TI8, TI9, TG8, and TG9 provide a document scanner and a powered flipper, in addition to all the features of Model TI4. v Models TF6 and TM6 are single-station thermal printers. They contain no document insert station.
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Updated April 2, 2009 Models TI1 and TI3 Standard models that support receipt and document printing. (Model TI1 can no longer be ordered.) Models T12 and TI4 High-function models that feature improved check handling. Check handling uses the magnetic character ink recognition (MICR) reader and check flipper that are included in these models. (Model TI2 can no longer be ordered.
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Updated April 2, 2009 Table 1.
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Updated April 2, 2009 v v v v v Short EIA-232 Communications Cable, 2 m (about 6.6 ft), P/N 40N4780 Long EIA-232 Communications Cable, 4 m (about 13.1 ft), P/N 40N4781 Power Supply (EIA-232 and USB), P/N 40N5051 Power Cords (country-specific) EIA-232/RS-485 Interface Card Models TI3, TI4, TI8, TI9, TG3, TG4, TG8, TG9, TM6 and TF6 support the following features: v USB Cable, Powered, 0.5 m (about 1.6 ft), P/N 40N4715 v USB Cable, Powered, 3.8 m (about 12.5 ft), P/N 40N4716 v USB Cable, Standard, 5.
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Updated April 2, 2009 v Memory allocated to store incoming commands and data is 16 KB for Models TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9, but only 4 KB for Models TI1 and TI2. v Models TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9 operate at higher speeds than Models TI1 and TI2. v Code page 858, which contains the euro character symbol, is resident in Models TI3, TI4, TI8, TI9, TG3, and TG4.
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Updated April 2, 2009 Because of their smaller size and lighter weight, the single-station SureMark printers are designed for wall mounting. Like the other SureMark printers, they can also be mounted on a system unit or a countertop. Planning information This section contains information that helps you plan your environment, supply requirements, and power requirements.
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Updated April 2, 2009 The single-insert check handling feature of SureMark Models TI2, TI4, TI8, TI9, TG4, TG8, and TG9 is provided as an added convenience when customer service is a priority. Checks in good condition will feed reliably; damaged checks may not. Communication interfaces All SureMark printers can support the EIA-232 and RS-485 interfaces. Models TI3, TI4, TI8, TI9, TG3, TG4, TG8, TG9, TM6, and TF6 can also support the USB interface.
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Updated April 2, 2009 19 0 (7. .5 m 5i m n.) 25 5 (10 mm in. ) 14 (5. 0 mm 5i n.) mm 0.5 in.) 0 2 .9 (7 mm 0.5 in.) 9 1 .5 (7 Figure 2. SureMark printer dimensions (Models TI1, TI2, TI3, TI4, TG3, and TG4) Models TI8, TI9, TG8, TG9 Width Depth Height Weight 190.5 mm (7.5 in.) 255 mm (10 in.) Front: 153.4 mm (6.0 in.), Rear: 199.5 mm (7.9 in.) 4.9 kg (10.8 lb) without paper 19 9 (7. .5 m 9i m n.) 25 5 (10 mm in. ) 15 3 (6. .4 m 0i m n.) mm .5 n.) 0 20 .9 i (7 mm 0.5 in.) 9 1 .5 (7 Figure 3.
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Updated April 2, 2009 Models TF6 and TM6 Width Depth Height Weight 145 mm (5.7 in.) 177 mm (7.0 in.) Front: 95 mm (3.7 in.), Rear: 121 mm (4.8 in.) 1.4 kg (3.0 lb) without paper 12 (4. 1 mm 8i n.) 95 (3. mm 7i n.) 17 (7. 7 mm 0i n.) m 5m 14 7 in.) (5. Figure 4. SureMark printer dimensions (Models TF6 and TM6) Power requirements SureMark printers do not contain a power supply.
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Updated April 2, 2009 When the SureMark has the USB feature installed and is using a 4-wire cable with a Type B connector, an external power brick (+24 V dc) must be used.
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Updated April 2, 2009 v Windows 98 Second Edition or Windows NT 4.0 with POSS for Windows, OPOS and JavaPOS support from POS Suite V1.0 or later When using the RS-485 interface, attach single-station SureMark printers to systems that are running one of these operating systems: v IBM PC DOS 2000 with POSS for DOS V2.10 or later (Model TM6 only) v Windows XP Professional, Windows 2000 Professional, Windows 98 Second Edition, or Windows NT 4.0 with: – POSS for Windows from POS Suite V1.3.
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Updated April 2, 2009 Resident code pages These code pages are resident in the printer: v Generic v 437 (US) v 850 (International) – only Models TI1 and TI2 v 858 (International) – only Models TI3, TI4, TI8, TG3, TG4, TF6 and TM6 v 860 (Portuguese) v 863 (Canadian French) v 865 (Norwegian) Additional code pages (four thermal and two impact) can be downloaded, if desired, using diskettes that are available on the Web.
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Updated April 2, 2009 16 SureMark Printers User’s Guide
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Updated April 2, 2009 Chapter 2. Installation instructions Unpacking the printer . . . . . . . . . . . . . . . . . . . . . . Installing a SureMark printer . . . . . . . . . . . . . . . . . . . . Installing for EIA-232/RS-485 communication . . . . . . . . . . . . . Installing SureMark for USB communication . . . . . . . . . . . . . Using the wall mounting feature. . . . . . . . . . . . . . . . . . . Installing the fillers . . . . . . . . . . . . . . . . . . . . . . .
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Updated April 2, 2009 Unpacking the printer Note: Save all packing material and shipping containers. 1. Remove the SureMark printer from the shipping container and place it on a flat surface. 2. Open any shipping containers of additional options and accessories to install with the SureMark printer. 3. Carefully remove any remaining packing material and packing tape. Installing a SureMark printer This section describes SureMark printer installation. Installing for EIA-232/RS-485 communication 1.
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Updated April 2, 2009 Power supply port (EIA-232 only) EIA-232 port RS-485 port Cash drawer connector Figure 6. Cable connectors for single-station SureMark printers. (View is from the bottom rear of the printer) OFF 1 2 3 4 EIA-232 mode switches Cash drawer connector Figure 7. EIA-232 mode switches for single-station SureMark printers. (View is from the bottom rear of the printer) 4. Connect the RS-485 or EIA-232 communication cable to the correct port. 5.
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Updated April 2, 2009 Cash drawer cable Cash drawer cable Power cord RS-485 cable EIA-232 cable Figure 8. EIA-232 and RS-485 cable routing for single-station SureMark printers 6. Connect any other signal cables for I/O devices to the correct ports. 7. Check that all signal cables are installed and seated in the correct ports. 8. If you are installing the printer on an integrated unit: a. Pull out the locking lever at the left side of the system unit. (wide systems only) b.
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Updated April 2, 2009 11. For thermal/impact SureMark printers, locate the ribbon cartridge and install it in the printer. (See “Ribbon loading” on page 51.) Be sure that the ribbon is routed through the print head correctly. 12. Load the paper roll into the printer. See “Paper loading” on page 53 for thermal/impact SureMark printers or “Paper loading” on page 71 for single-station SureMark printers. 13. Installation is now complete.
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Updated April 2, 2009 Power supply port Powered USB port Standard USB port Cash drawer connector Figure 10. USB ports for single-station SureMark printers. (View is from the bottom rear of the printer) 3. For single-station printers, route any power cord and cables as shown in Figure 11. Cash drawer cable Cash drawer cable Standard USB cable Powered USB cable Power cord Figure 11. USB cable routing for single-station SureMark printers 4. Connect the USB communication cable to the correct port. 5.
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Updated April 2, 2009 6. Check that all signal cables are installed and seated in the correct ports. 7. If you are installing the printer on an integrated SurePOS 700 Series system: a. For single-station printers, place the printer in the square-shaped filler panel. b. Route all cables attached to the printer through a rear opening of the system unit and place the printer (with its filler panel, if it is a single-station printer) on the system unit. c.
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Updated April 2, 2009 4. Connect the cables to the printer. 5. Place the SureMark printer on the two bracket posts. Slide the printer down until a click sounds. Wall bracket Mounting posts Screws (not provided) SureMark with top cover open Figure 12. Mounting a single-station SureMark on a wall Installing the fillers Installing fillers for EIA-232/RS-485 printers Notes: 1. On an integrated unit, pull out on the locking lever at the left side of system unit. 2.
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Updated April 2, 2009 Knockout Section Alignment Ring Display Filler Printer Filler Display Filler Keyboard Filler Tab Locking Lever Cable Figure 13. Installing the fillers for EIA-232/RS-485 systems 3. If you do not have a video display, place the display filler on the system unit. Chapter 2.
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Updated April 2, 2009 4. If you have a short keyboard, place the keyboard filler beside the keyboard. See Figure 13 on page 25. 5. Place the printer filler beside the display filler. Make sure you route the printer cable to the side, as shown in Figure 13 on page 25. Installing fillers for USB printers 1. Disconnect the power brick from the printer (if connected). 2. Place the display filler appropriate for the video display on the system unit. See Figure 14 on page 27. 3.
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Updated April 2, 2009 Alignment Ring Knockout Section Display Filler Printer Filler Display Filler Keyboard Filler Tab Cable Locking Lever Figure 14. Installing the fillers for USB systems Chapter 2.
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Updated April 2, 2009 Figure 15. SurePOS 500 integration EIA-232 communication mode selections (all models except TI8, TI9, TG8, TG9) Switch settings described in this section apply only when the printer is connected to the system with the EIA-232 cable. The switch is accessible without removing the printer covers. (See Figure 5 on page 18 to see how to access the switch.) Baud rate selection SureMark printers support two EIA-232 baud rates, 9600 and 19 200 bps.
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Updated April 2, 2009 Switch 2 ON XON/XOFF control (required with a 3-wire interface) The printer normally ships with switch 2 in the OFF position, which selects DTR/DSR control. DTR/DSR control DSR DSR is an output from the printer. It indicates when the printer is ready to receive data. A DSR signal becomes inactive when the printer is not ready to receive data (for example, at power-on reset or when its buffer is full). DTR DTR is an input to the printer.
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Updated April 2, 2009 disabled, X'10', X'11', or X'13' can occur within messages. However, because such values are actual count bytes or data bytes and are not XON or XOFF characters (DLE, XON, and XOFF characters do not occur within messages), no transform takes place. The values are not bit-exclusive-ORed with X'21' because no transform occurs for such values within messages as it does during transparent XON/XOFF mode. DLE, XON, or XOFF occur only before or after a message.
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Updated April 2, 2009 XON and XOFF signals are always transmitted independently and are not inside any part of the message, including the byte count, status bytes, or user data. When a message includes optional user data, the byte count (bytes 1 and 2) can include X'10', X'11', or X'13'.
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Updated April 2, 2009 32 SureMark Printers User’s Guide
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Updated April 2, 2009 Chapter 3. SureMark installation, service, and utility software Software adjustments (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9) . . . . . . . . . . . . . . . . . . . . . . . . . . . Offline configurations for Models TI8, TI9, TG8, TG9 . . . . . . . . . Using the IBM Diagnostics for the POS Systems and Peripherals (all models except Models TI1 and TI2) . . . . . . . . . . . . . . . . . Using the reference/service diskettes (Models TI1 and TI2) . . . . . .
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Updated April 2, 2009 Software adjustments (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9) When a printer main logic card is replaced, the following software adjustments should be run: v Character alignment procedure (see Figure 16 on page 36) v Document insert front load print line adjustment (see Figure 16 on page 36) v Document landscape adjustment (see Figure 16 on page 36) v Store printer's serial number v Update the firmware to the latest level v Reset printer statistics v Scanner calib
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Updated April 2, 2009 v v v v Microcode update Logo download Message download Printer Configuration Utility, which includes: – Scanner calibration – – – – – – – Print current adjustment values (see Figure 16 on page 36) Character alignment procedure (see Figure 16 on page 36) Backlash adjustment (document landscape, see Figure 16 on page 36) DI front load print line adjustment (see Figure 16 on page 36) Set serial number Reset printer statistics Set printer type (4610 model configuration) Using the refe
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Updated April 2, 2009 TL1 CURRENT ADJUSTMENT VALUES H 5 = Character alignment TL5 = Top line front insert BL3 = Bottom line top insert TL2 TL3 TL4 TL5 TL6 TL7 TL8 TL9 Measure from the top edge of this paper to the top of each print line. Press the key (1-9) that corresponds to the print line that is closest to 5MM. CHARACTER ALIGNMENT PROCEDURE Press the key (1-9) that corresponds to the pair of H's that appear to be most aligned 5 = selected line Figure 16.
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Updated April 2, 2009 4610 fonts and logos utilities There are utilities available on the Retail Store Solutions Web site. Depending on your model, you may either use the utility diskette or use the IBM Diagnostics for POS Systems and Peripherals package.
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Updated April 2, 2009 v POSS for Windows 4610 Printer Firmware Update Program v Alternative 4610 firmware update method via EIA-232 attachment cable Use the appropriate procedure that follows to update the SureMark firmware, after downloading the latest level software from the Retail Store Solutions Web site (see “Resources on the Internet” on page 44).
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Updated April 2, 2009 Using POSS for Windows to update SureMark printer firmware (RS-485 and USB only) Windows users with SureMark printers can use the POSS for Windows 4610 Printer Firmware Update program (AIPFLD46.EXE) to update SureMark firmware. For additional information, refer to the POSS Programming Reference and User’s Guide. Note: POSS Suite V1.0.0 or greater is required to use this utility. 1. Download the latest SureMark firmware update image file from the Web. The file is: v AIP46MC.
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Updated April 2, 2009 v For Linux, go to the directory /opt/ibm/javapos/flash on the target system and create an rs485 directory. This is done as shown in the following example: % cd /opt/ibm/javapos/flash % mkdir rs485 v For Windows, go to the directory root install directory\IBMJPOS\res\ flash on the target system and create an rs485 directory. This is shown in the following example, where the root install directory is C:\POS. C:\> cd\POS\IBMJPOS\res\flash C:\> mkdir rs485 3.
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Updated April 2, 2009 Limitation on updating firmware The following limitation must be considered when updating firmware on the SureMark printer: v SureMark firmware update can not be performed if the printer currently has Model 4 emulation enabled. If emulation is enabled, temporarily disable Model 4 emulation, then start the SureMark firmware update. After the firmware update is complete, re-enable Model 4 emulation. See “Emulating the IBM Model 3 or Model 4 printers” for additional information.
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Updated April 2, 2009 of paper. You can empty the printer buffer by printing out the data that is stored in the flash memory. The data prints on the customer receipt station. The data in the buffer is erased only after the last line of data is printed. Note: If the SureMark has the 2 MB option installed, up to three rolls of paper might be needed to print all the electronic journal data. You can upload an electronic journal while in Model 4 emulation mode.
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Updated April 2, 2009 Emulating an Epson single-station printer (single-station only) Emulation of an Epson single-station printer is supported on the single-station SureMark printers. See Appendix G, “Emulation support for Epson single-station printer,” on page 193. Enabling Epson emulation To enable emulation of an Epson single-station printer on a single-station SureMark printer, you must set switch 3 on the main logic card. See Figure 17 for the location of the switch.
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Updated April 2, 2009 MICR data parser sample code (Models TI2, TI4, TI8, TI9, TG4, TG8, and TG9 only) The MICR data parser download package includes: v Sample source code (in C) that contains algorithms for parsing MICR data from a check. v An exception data file that is used with the parsing code. You can edit this file to add new check formats, if necessary. Refer to the README file in this download package for additional information.
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Updated April 2, 2009 Part 2. Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, TG9 This part contains operational, testing, and problem determination information for the thermal/impact SureMark printers Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, TG9. All references to Model TI3 pertain to Model TG3, references to TI4 pertain to Model TG4, and so on. © Copyright IBM Corp.
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Updated April 2, 2009 46 SureMark Printers User’s Guide
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Updated April 2, 2009 Chapter 4. Operation % Operating controls and indicators . . . . . . . . . . Ribbon loading . . . . . . . . . . . . . . . . . Paper loading . . . . . . . . . . . . . . . . . Clearing jams in the check flipper area . . . . . . . . MICR reader read head cleaning . . . . . . . . . . Thermal print head cleaning . . . . . . . . . . . . Document scanner cleaning (Model TI8, TI9, TG8, TG9) . Document scanner calibration (Models TI8, TI9, TG8, TG9) . . . . . . . . . . . . . . . . . . . .
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Updated April 2, 2009 SureMark printers with impact (document insert) stations. Those figures also show how to side load a document to align it exactly where you want it to be printed. Notes: 1. When side loading a Model TI8 or TG8, the document must be placed lower than with the other models. 2. Side loading is not available with Models TI9 and TG9.
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Updated April 2, 2009 Insertion of Document (Side Load) Print Position Figure 21. Inserting checks or documents in a Model TI2 or TI4 printer Figure 22. Side insertion of documents in a Model TI8 printer Figure 23 and Figure 24 on page 50 show the printable area on an inserted document for both portrait and landscape. Chapter 4.
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Updated April 2, 2009 Figure 23. Printable area of an inserted document (portrait) Figure 24.
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Updated April 2, 2009 Ribbon loading 1. Open the ribbon cover. As the cover is opened, the print head moves to a position where you can easily load a ribbon. Figure 25. Opening the ribbon cover 2. If there is already a ribbon cartridge installed, remove it by lifting it straight up. Note: You might need to grasp the body of the cartridge rather than the top to remove it. Figure 26. Ribbon cartridge loading Chapter 4.
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Updated April 2, 2009 3. Maintain ribbon tension by turning the ribbon cartridge knob as shown in Figure 26 on page 51. Lower the cartridge into position until the notches on its sides snap into place on the printer guides. Once the cartridge is in place, turn the knob until the ribbon slides into place between the print head and the ribbon shield. See Figure 27 for correct ribbon positioning. Ribbon Shield Printhead Correct Figure 27. Ribbon path around the print head 4. Close the ribbon cover.
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Updated April 2, 2009 Paper loading 1. Open the paper cover. 2. If there is any unused paper or if there is an empty paper roll core in the paper roll bucket inside the printer, remove it before inserting a new paper roll. You can throw the core in the trash can. Note: Refer to the label on the inside of the paper cover for a diagram of how to load paper. Figure 28. Paper cover (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9) 3.
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Updated April 2, 2009 Not Correct Thermal Platen Correct Paper Roll Paper Roll Core Figure 29. Paper loading path (Models TI1, TI2, TI3,TI4, TI8, TI9, TG3, TG4, TG8, and TG9) 4. See Figure 29. Place the leading edge of the paper over the metal guide. 5. Close the paper cover. 6. Press the customer receipt feed button to advance the paper, to verify that the paper is feeding correctly. Feed 30 cm (about 1 ft.) of paper through to test for correct alignment.
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Updated April 2, 2009 Clearing jams in the check flipper area This procedure is for the SureMark printer Models TI2, TI4, TI8, and TI9 (MICR Reader and Check Flipper features) only. If a check jams in the Check Flipper mechanism: 1. Lift up the left front corner of the lower document insert cover and pull the cover from the printer. (See Figure 30.) Figure 30. Removing the lower document insert cover 2.
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Updated April 2, 2009 Figure 31. Removing the check flipper cartridge (except Models TI8, TI9) 4. Reach inside the document insert station and carefully remove the jammed check. 5. Reinstall the check flipper cartridge and the lower DI cover. % MICR reader read head cleaning The MICR reader read head should be cleaned after 10000 checks are processed or every 3 months, as required. 1. Open the ribbon cover. 2. Move the impact printhead to its rightmost position. % % % % % % % % % 3.
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Updated April 2, 2009 % MICR Read Head Document Sensor Assembly % % % Figure 32. MICR reader read head Thermal print head cleaning The thermal print head can be cleaned whenever print quality deteriorates. 1. Open the paper cover. 2. Using a cotton swab soaked in isopropyl alcohol, gently wipe the print head several times on its print line and on the surrounding area. See Figure 33 on page 58. Chapter 4.
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Updated April 2, 2009 Detailed View of Thermal Printhead Thermal Print Line Paper Cover Figure 33. Print head and print line area (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9) 3. Wipe off any residual alcohol with a dry swab. If print quality does not improve after cleaning the thermal print head, call for service.
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Updated April 2, 2009 Document scanner cleaning (Model TI8, TI9, TG8, TG9) The scanner surface should be cleaned after 10 000 documents or every three months or whenever image quality deteriorates. 1. Open the ribbon cover. See Figure 34. Registration Plate Print Head Scanner Surface Ribbon Access Cover Figure 34. Scanner and print head location (Model TI8, TI9, TG8, TG9) 2. Move the impact print head to its rightmost position, as shown. 3.
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Updated April 2, 2009 Document scanner calibration (Models TI8, TI9, TG8, TG9) The printer must have power ON. Use a clean sheet of white copier paper (not recycled paper) as the calibration target. Fold the paper in half. (Optional: cut paper to 4.25 in. wide.) 1. Always begin by making sure the scanner window is clean. 2. Put paper in the CR station (paper will be used for printing in later step). 3. Insert the target paper into the document insert station as you would insert a check.
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Updated April 2, 2009 Chapter 5. Testing and problem analysis DANGER To avoid a shock hazard, do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. DANGER To avoid shock hazard: The power cord must be connected to a properly wired and earthed receptacle. Any equipment to which this product will be attached must also be connected to properly wired receptacles.
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Updated April 2, 2009 Printer Ready LED Customer Receipt Feed Button Document Present LED Document Feed Button Figure 35. Printer buttons 2. Check the status of the Printer Ready indicator: Printer ready indicator ON: The power-on self-test completed successfully. Printer ready indicator OFF or blinking: The POST failed. 3. If the POST fails or if you suspect problems with your system, see “Problem determination” on page 67. 4. See “Offline tests” and run the offline tests.
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Updated April 2, 2009 Document insert test 1. Insert a document in the document insert station. The document present indicator should come on. v If the document present indicator does not come on, realign the document. v If pressing the document feed button does not feed the document, go to “Problem determination” on page 67. 2. Press and hold both buttons to enter offline mode. When the printer ready indicator begins blinking, release both buttons. 3.
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Updated April 2, 2009 Figure 36. Offline printer test pattern from the customer receipt station (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, TG9) Test Pattern Notes: 1. The serial number that prints will be the actual serial number of your printer. 2. The microcode level will be the actual level of your printer’s microcode. 3. The serial interface will be specified as EIA-232, RS-485, or USB, depending on which interface is used to attach the printer to the system unit. 4.
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Updated April 2, 2009 MICR reader and check flipper test (Models TI2, TI4, TI8, TI9, TG4, TG8, and TG9 only) Attention: Failure to perform these steps in the sequence shown will cause the entire electronic journal to print on the CR station. Printing the electronic journal erases the information from flash storage. 1. Insert the check face down with the magnetic ink characters to the right. 2. Press and hold both buttons to enter offline mode.
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Updated April 2, 2009 Figure 39. MICR reader test results: Noise level needs adjusting Scanned check printout (ModelsTI8, TI9, TG8, TG9) Following the description of the test, Models TI8, TI9, TG8, and TG9 also print a copy of the check that has been scanned. This printout is in black and white, not grayscale. EIA-232 hex dump To enable hex dump mode for the printer: Power off the printer, press and hold the paper feed button and then power on the printer with the paper feed button still pressed.
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Updated April 2, 2009 Problem determination Any problems that arise with a SureMark printer are either software errors or hardware failures. This section contains information to help you determine the cause of a problem and how to solve it. If the SureMark printer fails, use Table 3 to identify and report the problem. Follow the procedures described in the table. If you can not identify and solve the problem, call your service representative. Table 3.
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Updated April 2, 2009 68 SureMark Printers User’s Guide
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Updated April 2, 2009 Part 3. Models TF6 and TM6 This part contains operational, testing, and problem determination information for SureMark printer Models TF6 and TM6. © Copyright IBM Corp.
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Updated April 2, 2009 70 SureMark Printers User’s Guide
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Updated April 2, 2009 Chapter 6. Operation (Models TF6 and TM6) Operating controls and indicators . . . . . . . . . . . . . . . . . . 71 Paper loading . . . . . . . . . . . . . . . . . . . . . . . . . 71 Thermal print head cleaning . . . . . . . . . . . . . . . . . . . . 73 Note: All covers must be installed on the SureMark printer during operation. Operating controls and indicators There is one triangular-shaped button and one LED indicator located on top of the printer.
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Updated April 2, 2009 Top cover Paper roll Metal Spring Bucket Figure 41. Paper loading path (Models TF6 and TM6) 4. Pull the end of the paper up over the paper roll and toward the back of the printer. Note: Refer to the label on the inside of the bottom cover for a diagram of how to load paper. 5. Close the paper cover. 6. Press the customer receipt feed button to advance the paper and verify that the paper is feeding correctly. Feed 30 cm (about 1 ft) of paper through to test for correct alignment.
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Updated April 2, 2009 Thermal print head cleaning The thermal print head can be cleaned whenever print quality deteriorates. 1. Open the paper cover. 2. Using a cotton swab soaked in isopropyl alcohol, gently wipe the print head several times on its print line and on the surrounding area. See Figure 42. 3. Wipe off any residual alcohol with a dry swab. If print quality does not improve after cleaning the thermal print head, call for service. Detail View of Thermal Print Head Thermal Print Line Figure 42.
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Updated April 2, 2009 74 SureMark Printers User’s Guide
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Updated April 2, 2009 Chapter 7. Testing and problem analysis (Models TF6 and TM6) Testing the printer . . . . . Offline test . . . . . . . EIA-232 hex dump . . . . Resetting the printer - offline . Problem determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Updated April 2, 2009 Top cover Printer ready LED Customer receipt feed button 2. Check the status of the Printer Ready indicator: Printer Ready indicator ON: The POST completed successfully. Printer Ready indicator OFF or blinking: The POST failed. 3. If the POST fails or if you suspect problems with your system, see “Problem determination” on page 78. 4. See “Offline test” and run the offline test.
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Updated April 2, 2009 The Printers S/N is 12345678 1 Microcode EC level is 30 Serial Interface: RS232 Serial Interface : 19.2K Baud, XON / XOFF 2 3 4 ,5 6 |"#$%&'()*+,-./0123456789:;<->?ABCDEFGHIKJK LMNOPQRSTUVWXYZ[\]^_ abcdefghijklmnopqrstuvw xyz{|}~.
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Updated April 2, 2009 To exit, power OFF or reset the printer. Resetting the printer - offline To reset the printer: 1. Open the top cover. 2. Power off the printer using the power ON/OFF switch that is located in the right front corner of the printer. 3. Power on the printer. Problem determination Any problems that arise with a SureMark printer are either software errors or hardware failures. This section contains information to help you determine the cause of a problem and how to solve it.
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Updated April 2, 2009 80 SureMark Printers User’s Guide
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Updated April 2, 2009 Appendix A. Consumable supplies Paper specifications . . . . . . . . . . . . . . . . . . . . . . Thermal paper . . . . . . . . . . . . . . . . . . . . . . . Document insert forms (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9 only) . . . . . . . . . . . . . . . . . . . . . . Single and multipart form specifications . . . . . . . . . . . . . Specifications for documents that can be flipped . . . . . . . . .
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Updated April 2, 2009 Important Printer reliability and performance are directly related to the quality of the supplies used by the customer. The published parameters for printer performance are established using supplies that meet the specifications listed above. Thermal paper with post-processing, such as (but not limited to) watermarks, coupons, or advertisements printed on the front or back of the paper, is not covered by IBM specifications.
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Updated April 2, 2009 Print ribbons (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9 only) The ribbon is an Epson ERC-35 or equivalent. In addition to the Epson ERC-35, the Infotech RE35P ribbon was tested and approved for use in the SureMark printer. The Infotech ribbon, order number RE35P, Black, is available from: Infotech, Inc.
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Updated April 2, 2009 84 SureMark Printers User’s Guide
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Updated April 2, 2009 Appendix B. Printer maintenance procedures Note: Power OFF all system components and unplug all power cables prior to cleaning. % Product care procedures % % % % % % % Owners and users should periodically inspect their system unit and its components for cleanliness and perform the following procedures based on usage and environmental characteristics. % % % % % % % Note: Do not apply cleaning solution directly to the cover.
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Updated April 2, 2009 86 SureMark Printers User’s Guide
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Updated April 2, 2009 Appendix C. Technical information General description . . . . . . . . Specifications . . . . . . . . . . Memory units . . . . . . . . . . Immediate commands . . . . . . . Voltage conversion circuitry . . . . . RS-485 serial I/O parameters . . . . Cash drawer connector pin assignments EIA-232 connector pin assignments . . EIA-232 parameters . . . . . . . . USB connector pin assignments . . . Code page definitions . . . . . . . Generic code page . . . . . . . Code page 437 . . . . . . .
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Updated April 2, 2009 Table 5. Station characteristics Characteristic Customer Receipt Station Document Insert Station Speed (see note following table) Models TI1 and TI2: 19.6 lps at 6 lpi, 26 lps at 8 lpi 4.3 lps Models TI3/TI4/TI8/TI9/TG3/TG4/TG8/TG9: 39.2 lps at 6 lpi, 52 lps at 8 lpi; Models TF6 and TM6: 39.2 lps at 6 lpi, 52 lps at 8 lpi Paper Width All models: 80 mm (3.54 in.
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Updated April 2, 2009 Memory units Random access memory (RAM) is used for storing the image data for the thermal print head and program code. It is also used for storing incoming data from the communication port. Flash memory is used for many purposes, including: v Character set storage (80 KB) v Personalized message storage (8 KB) v Logo or APA message storage (64 KB) v Flash memory data storage (104 KB on standard printers, 1.
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Updated April 2, 2009 In each case, a single dc-to-dc converter converts voltage to +24 V dc and +5 V dc. An auto-switch circuit on the interface card senses the operating mode (RS-485, EIA-232, powered USB, or standard USB with power brick) and routes input voltages appropriately. v When operating in RS-485 mode, the +38 V dc is converted to +24 V dc and the +5 V dc is passed straight through. v When operating in EIA-232 or USB mode, the +24 V dc is passed through and is also converted to +5 V dc.
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Updated April 2, 2009 Note: The drawer sensor should switch pin 6 to pin 3 when the drawer is open. EIA-232 connector pin assignments SureMark printers contain a 9-pin D-shell connector port for EIA-232 communication. This port is on the interface card, accessible under the printer without removing printer covers. The connector has the following pin functions: Table 8.
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Updated April 2, 2009 USB connector pin assignments SureMark printers contain a USB port, if the USB feature is installed. This port is on the interface card, accessible under the printer without removing printer covers. Connection to the port can be with either the standard USB Type B connector, which requires a 24 V power brick, or with the powered USB connector, which contains 24 V power lines within the communications cable. The standard USB Type B connector has the following pin functions: Table 11.
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Updated April 2, 2009 Generic code page Hex1st 2nd ° Pt ¥ § C tm sm R Figure 44. Printer’s resident character set - generic code page Appendix C.
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Updated April 2, 2009 Code page 437 Figure 45.
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Updated April 2, 2009 Code page 858 Hex 1st 2nd 2_ 3_ 4_ 5_ 6_ 7_ 8_ 9_ A_ B_ C_ D_ E_ F_ _0 . 0 @ P . p Ç É á . . ð Ó . _1 ! 1 A Q a q ü æ í . . Ð _2 " 2 B R b r é Æ ó . . Ê Ô . _3 # 3 C S c s â ô ú . . Ë Ò . _4 $ 4 D T d t ä ö ñ . . õ . _5 % 5 E U e u à ò Ñ Á . È C Õ . _6 & 6 F V f v å û G Â . Í µ ÷ _7 ' 7 G W g w ç ù g À . Î Þ . _8 ( 8 H X h x ê ÿ ¿ I Ï þ .
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Updated April 2, 2009 Code page 860 Figure 47.
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Updated April 2, 2009 Code page 863 Figure 48. Code Page 863 Appendix C.
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Updated April 2, 2009 Code page 865 Figure 49. Code Page 865 Character fonts This section describes font capabilities.
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Updated April 2, 2009 v Font C is 8 dots (wide) × 16 dots (high) with the last 2-dot row used for descenders. (1.0 mm × 2.0 mm character height including descenders, 1.0 mm × 1.75 mm excluding descenders) v Font C, starting with level 38 micro code, is 8 dots (wide) and 20 dots (high) with the last 2-dot row used for descenders. (1.0 mm × 2.5 mm character height including descenders, 1.0 mm × 2.
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Updated April 2, 2009 Notes: 1. Any of the impact printing fonts can be printed double-wide, double-high, or both double-wide and double-high unless the dot height is more than 9. With Models TI1 and TI2, you can not print the character double-high if its dot height is more than 9. For better print quality with double-high characters, set the printer to unidirectional print mode. (See “Set or cancel unidirectional printing” on page 133.) 2.
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Updated April 2, 2009 Appendix D. EIA-232 programming information EIA-232 commands summary by function. . . . . Alphabetized EIA-232 commands summary . . . . System commands . . . . . . . . . . . . . Exercise program . . . . . . . . . . . . Verify previous commands completed . . . . . Status request. . . . . . . . . . . . . . Extended address command-request printer ID . Preset or Onetime-Set commands . . . . . . . All models . . . . . . . . . . . . . . . Models TI8 and TI9 only . . . . . . . . . .
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Updated April 2, 2009 Enable or disable the feed buttons . . . . . . . . . . . . . Enable or disable the beeper (Models TF6 and TM6 only) . . . . Enable or disable upside-down printing . . . . . . . . . . . Select character size for scalable fonts . . . . . . . . . . . Fix font matrix . . . . . . . . . . . . . . . . . . . . . Print logo inline . . . . . . . . . . . . . . . . . . . . Select thermal paper . . . . . . . . . . . . . . . . . . Bar code commands . . . . . . . . . . . . . . . . . . .
PAGE 125
Updated April 2, 2009 Disable line count . . . . . . . . . . Hold printing until buffer is released . . . . Page mode printing commands . . . . . . Select page mode . . . . . . . . . . Select standard mode . . . . . . . . . Select printable area . . . . . . . . . Select printing direction/position . . . . . Set vertical position . . . . . . . . . . Set relative vertical position . . . . . . . Set left margin position (standard mode), set mode) . . . . . . . . . . . . . . Set relative horizontal position .
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Updated April 2, 2009 EIA-232 commands summary by function The commands listed in Table 14 are described in detail in following sections of this appendix. Table 14. EIA-232 commands organized by function Description Command Page Exercise Program ESC x or X'1B78' 111 Status request ESC v or X'1B76' 112 Extended address command (request printer ID) GS | SOH or X'1D4901' This is an IMMEDIATE command.
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Updated April 2, 2009 Table 14. EIA-232 commands organized by function (continued) Description Command Page Set print station parameters ESC c 1 n or X'1B6331;n' 136. Select 1/8-inch line spacing ESC 1 or X'1B31'.
PAGE 128
Updated April 2, 2009 Table 14.
PAGE 129
Updated April 2, 2009 Table 14.
PAGE 130
Updated April 2, 2009 Alphabetized EIA-232 commands summary Table 15.
PAGE 131
Updated April 2, 2009 Table 15.
PAGE 132
Updated April 2, 2009 Table 15.
PAGE 133
Updated April 2, 2009 Table 15.
PAGE 134
Updated April 2, 2009 Remarks: The printer status is returned in status bytes 1–8. Status byte 5, bit 1 is set after this request has been executed. See “Status summary” on page 184 for more information. Error Conditions: None. Status request EIA-232 Syntax: ESC v or X'1B;76' Purpose: The printer status is sent to the system. This command will be processed in the order it was received. Remarks: The printer status is returned in status bytes 1–8. See “Status summary” on page 184 for more information.
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Updated April 2, 2009 Byte 3 First byte of features Bit 0 v When byte 1 = X'30': Set to 1 when MICR is present v When byte 1 = X'31': Reserved Bit 1 v When byte 1 = X'30': Set to 1 when Check Flipper is present v When byte 1 = X'31': Reserved Bit 2 v When byte 1 = X'30': Set to 1 when the printer has the 2 MB option v When byte 1 = X'31': Reserved Bit 3 Set to 1 when the printer is in XON/XOFF mode Bit 4 Reserved Bit 5 v When byte 1 = X'30': Set to 1 when the 2 MB option is used for user flash memory v
PAGE 136
Updated April 2, 2009 Preset or Onetime-Set commands All models The SureMark printer has commands to specialize and tune each printer to improve its usability, performance, and uniqueness. This flexibility is provided through the use of flash erasable programmable read-only memory (flash EPROM) and an electrically erasable programmable read-only memory (EEPROM). Data in these memory devices will stay valid until it is redefined.
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Updated April 2, 2009 There are twenty-two 64 KB sectors, for a total of 1.4 MB of flash memory available for allocation. The MCT value represents the number of 64 KB sectors assigned to the respective function. The amount of memory allocated to each function is specified by the value stored in its respective MCT location. The user-defined thermal characters and user-defined impact characters are limited to one 64 KB sector each.
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Updated April 2, 2009 Remarks: These messages can be positioned on the page using the commands for setting positions. Decimal values are shown, but all parameter values (logo number, n1, n2) must be hex values when sent to the printer. The dot density of these messages is specified when the message is printed. See “Print predefined graphics (logo) command” on page 159.
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Updated April 2, 2009 For Thermal Graphics - Defined as: X'1D2A010202AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA 55555555555555555555555555555555' For Impact Graphics - Defined as: X'1D2A020202FF00FF00FF00FF00FF00FF00FF00FF00 00FF00FF00FF00FF00FF00FF00FF00FF' Error Conditions: Flash EPROM load error - Verify the sector was erased before downloading images. Memory sector is full - The sector can store up to 64 KB of graphics data, after which the sector is full.
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Updated April 2, 2009 v “Print predefined graphics (logo) command” on page 159 can be included in this command. Select and print a graphics command can not be used. See “Print graphic messages” on page 157. v “Print predefined messages” on page 159 can be included in this command, but can only be nested one message deep. Example: Store a predefined message (’Jane Doe’) at location 3, then issue the following commands: 1. X'1D3A06' 2. ’Welcome to Our Store’ X'0D' 3.
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Updated April 2, 2009 Purpose: To define a matrix pattern for user-definable code pages stored in flash EPROM. Remarks: v After characters are downloaded to the printer, they remain valid until you redefine them. This is true even if power to the printer is removed. v Before the characters are defined, the sector of the flash EPROM which stores this data must be erased. (See “Erase flash EPROM sector” on page 123.) Also, the character matrix for the code page must have already been defined.
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Updated April 2, 2009 Example: 10 wide × 20 high Defined as: X'1B26014848 C0C0C0C0C0C0C0C0C0C0C0C0C0C0FFC0FFC0F C0C0C0C0C0C0C0C0C0C0C0C0C0C0C0C0C0C0' The above statement defines character X'48' as an ’H’. Note: The number of data bytes = 2 × dot height (20) = 40 bytes. Proportional font This command is supported only for Models TI3, TI4, TI8, TI9, TG3, TG4, TG8, TG9, TF6 and TM6. EIA-232 Syntax: ESC & s n m data or X'1B;26;s;n;m;data' where: s The character set being defined.
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Updated April 2, 2009 Width 8 ≤ width ≤ 32 Height 8 ≤ width ≤ 32 Remarks: v Proportional and standard fonts may be used on the same line. If both types of fonts are used on a line, you would probably use proportional fonts for the description and resident fonts for the amounts. v For alignment, a command that will allow right and left alignment on the same line may be used. This will allow the user to align a column (decimal point) on the right, and still be left-aligned.
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Updated April 2, 2009 bytes that define the character. If, as in this case, the character is defined before all 64 bytes have been used, the rest of the bytes are filled with X'0' (see Figure 50).
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Updated April 2, 2009 When defining wire patterns, the same wire does not fire in consecutive, primary (P) and secondary (S) positions. (The printer does not check for errors in defining the character.) If the character is defined with dots in consecutive positions only one of the dots is fired.) Example: 11 half-dots wide (or 5.5 full dots) × 9 high Defined as: X'1B26034141FO00080014000200110000081100020014000800F000' The above statement defines character X'41' as an ‘A’.
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Updated April 2, 2009 where: n 01 downloaded graphics 02 predefined messages 03 user-defined impact character set 04 user-defined thermal character sets 05 flash storage 06 - 07 Reserved 08 Scanned image storage area 09 - FF Reserved Purpose: To erase the flash EPROM before downloading the data into the printer. Remarks: The command should only be sent to the printer when the buffer is empty (status byte 2, bit 6). No other commands should be sent until this command is complete.
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Updated April 2, 2009 h The high-order byte of MCT data l The low-order byte of MCT data Purpose: The microcode tolerance (MCT) information is used to make adjustments to the printer’s microcode. MCT data is nonvolatile data stored in the printer EPROM that is specific to a printer. For example, an MCT parameter can be defined to adjust for mechanical tolerances which cause a print line to not be centered on a receipt.
PAGE 148
Updated April 2, 2009 Table 17. MCT command definitions (continued) DEC HEX MCT Default Min Max 5 5 Matrix of user-defined impact code page 2 X'0707' X'0404' X'1010' Byte 1: Half-dot row width (07x07) (16x16) Byte 2: Dot row height 6-22 6-16 Reserved - ATTENTION: Changing these values might damage the printer.
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Updated April 2, 2009 Table 17. MCT command definitions (continued) DEC HEX MCT Default 54 36 TI8 and TI9 only: Reserved – IMPORTANT: Changing these values might change the printer function.
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Updated April 2, 2009 Table 17.
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Updated April 2, 2009 Table 17. MCT command definitions (continued) DEC HEX MCT Default Min Max 1 204 CC Scan storage template #2 predefined location X3 205 CD Scan1 storage template #2 predefined location Y3 206 CE Scan1 storage template #2 predefined location DX3 207 CF Scan1 storage template #2 predefined location DY3 Notes: 1.
PAGE 152
Updated April 2, 2009 Table 19.
PAGE 153
Updated April 2, 2009 Default: n = 00 Set or cancel double-high mode EIA-232 Syntax: ESC h n or X'1B;68;n' where: n=00 Cancel double-high mode n=01 Set double-high mode Default: n = 00 Purpose: For better print quality with double-high characters in the document station. Remarks: See “Set or cancel unidirectional printing” on page 133.
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Updated April 2, 2009 n=01 Set Invert Mode Default: n = 00 Remarks: This is valid in the customer receipt station only. Set or cancel emphasized printing EIA-232 Syntax: ESC G n or X'1B;47;n' where: n=00 Cancel Emphasized Mode n=01 Set Emphasized Mode Default: n = 00 Remarks: This must be at the beginning of a print-line in the document portrait station. It is enabled for the entire line.
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Updated April 2, 2009 Set or cancel unidirectional printing EIA-232 Syntax: ESC U n or X'1B55;n' where: n=00 Cancels unidirectional printing n=01 Sets unidirectional printing Default: n = 00 Remarks: This is valid in the document station in portrait mode only, when there must be two passes of the print head to print one print line. Example: double-high or emphasized print. When unidirectional mode is set to double-high characters, it takes three passes of the print head.
PAGE 156
Updated April 2, 2009 (676 dots) / (10 = dots per character) = 67 characters per line v for 120 DPI [(motor steps - 75) * 2.5] - 10 = dots per line v or for a 6-inch document (540 dots) / (10 = dots per character) = 54 characters per line or Attention: It is recommended that you set the document length a few steps shorter than the actual document. If you set the document length too long the printer will feed the document out of the printer roller and an error will be generated.
PAGE 157
Updated April 2, 2009 Set code page EIA-232 Syntax: ESC t n or X'1B;74;n' where: n=00 Code Page 437 - United States n=01 Code Page 858 - Multilingual n=02 Code Page 863 - Canadian-French n=03 Code Page 860 - Portugal n=04 Code Page 865 - Norway n=05 Printer’s Generic Code Page Default: n = 01 Remarks: Changing code pages is valid for resident character sets only. If user-defined character sets are enabled, this command will not do anything.
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Updated April 2, 2009 Set print station parameters EIA-232 Syntax: ESC c 1 n or X'1B6331;n' where: n Specifies the print station. Bit # ↓ LSB 0 1 2 3 4 5 6 7 Station Reserved Customer Receipt Station Document Station - Portrait Mode Document Station - Landscape Mode Reserved Reserved Reserved Reserved Purpose: This command is used for setting the line spacing, margins, and tabs. Remarks: More than one station can be selected at the same time if the settings are common to all of the selected stations.
PAGE 159
Updated April 2, 2009 Note: Spacing in the document-portrait is actually 6.375 lines per inch. Line spacing dimension is approximate. For the impact printer in portrait mode, the actual line spacing must be calculated using 51 steps per inch. In the impact (document - landscape) station this would be set to 21 steps/line. This command should be sent after “Set print station parameters” on page 136. Select color printing This command is not supported for Models TI1 and TI2.
PAGE 160
Updated April 2, 2009 In the document portrait station, 1 inch = 51 steps and 1 mm = 2 steps. In the document landscape station, 1 inch = 127 steps and 1 mm = 5 steps. This command should be sent after “Set print station parameters” on page 136. Set sheet eject length EIA-232 Syntax: ESC C n or X'1B43;n' where: n Specifies the number of line feed steps using minimum units moved when a FF is sent in the receipt station.
PAGE 161
Updated April 2, 2009 where: n1 The high-order byte of the dot offset from the beginning of the print line. n2 The low-order byte of the dot offset from the beginning of the print line. Default: n1 = 0, n2 = 0 Remarks: In the customer receipt station, 1 mm = 8 dots. In the document station, 1 inch = 150 half-dots (75 dots). n1 and n2 are hex values. Convert each to decimal. Then, use this formula to get the decimal equivalent: (n1 × 256) + n2. If the number exceeds the printable area, it is ignored.
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Updated April 2, 2009 where: n = 00 Align Left n = 01 Align Center n = 02 Align Right n = 04 Align Column Right Default: n = 00 Remarks: v Values 00, 01, and 02 are only valid at the beginning of a line. v Tabs are only valid when printing is aligned to the left. If tabs are used when left alignment is not used, results can be unpredictable. (See “Tab to next tab stop” on page 160.) v Alignment is relative to the left margin. v To use the Align Column Right command: 1.
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Updated April 2, 2009 Remarks: When set to not automatically release the print buffer after error correction (bit #2), the printer does not execute commands until it receives a “Real-time requests” on page 175 command to cancel or release the print buffer. When automatic retry on a home error is selected, the printer will try to reset the print head to a known location, then reprint the line on which the error occurred. If the printer is unable to reset the print head, operator intervention is needed.
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Updated April 2, 2009 3 Top Document Sensor Change Yes 4 After status byte 6 is incremented or Yes status byte 3, bit 7, is set 5 Cash Draw Sensor Change Yes 6 Key In Use Yes 7 Cover Open Yes No No No No No Remarks: Bit 4 can be used in place of the Command Complete. When the buffer is empty, the system can assume that everything stored in the printer has been completed. To enable these status messages, unsolicited status must be enabled. See “Asynchronous (real-time) commands” on page 175.
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Updated April 2, 2009 Setting Print Mode Print Station Selected User-Defined/Resident Character Sets Code Page Intercharacter Spacing (Single Byte) Rotated Characters Station for line spacing Line Spacing all stations Tab Positions Left Margin Relative Position Align Positions Unidirectional printing Horizontal Size of Bar Code Vertical Size of Bar Code Position of HR Font for HRI Default Value 00 02 00 01 03 00 02 Six LPI every 100 dots 00 00 00 00 03 A2 00 00 Error Conditions: None Enable or disable th
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Updated April 2, 2009 Bits 0–3 The note. Bit 0 is the LSB. Bits 4–5 The octave. Bit 6 Reserved. Bit 7 Volume. 0 = loud, 1 = soft.
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Updated April 2, 2009 Therefore, the print data appears upside down when data is printed normally. This command allows the data to be right-side up as it comes out of the printer. Remarks: v When upside-down printing is enabled, the last line of data must be sent to the print first. v This command is valid only at the beginning of a print line. Select character size for scalable fonts This command is not supported for Models TI1 and TI2. This command is only supported in the thermal station.
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Updated April 2, 2009 Fix font matrix This command is not supported for Models TI1 and TI2. EIA-232 Syntax: ESC : n or X'1B 3A n' where: n The character width to which all proportional characters will be adjusted. The range of valid values is 8 ≤ n ≤ 32. Use X'00' to disable this command and print proportional characters normally. Default: n = 00 Purpose: To fix the matrix of proportional fonts. This command will be used mostly to align numbers and decimal points.
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Updated April 2, 2009 v Like user-defined characters, if the image is only 14 dots wide, the last two dots should be zero to complete the byte. When printed, the image will be only 14 dots wide. Select thermal paper This command is not supported for Models TI1 and TI2. EIA-232 Syntax: GS ; n or X'1D 3B n' where: n = X'00' Disable two-color printing. n = X'01' Enable color printing using print parameter set 1. n = X'02' Enable color printing using print parameter set 2.
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Updated April 2, 2009 data X'07' CODE 128C X'08' CODE 93 X'09' CODE 128A, 128B, and 128C (This command is not supported for Models TI1 and TI2.) For n=00 through n=08, the ASCII representation of the characters to be printed. For n=09, the hexadecimal representation of the characters to be printed. The first byte of data must be the byte-count of the remaining data. The trailing X'00' should not be included for this command. Remarks: v Valid at the beginning of a line only.
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Updated April 2, 2009 Table 21. Code 128 character set Value Code Decimal Hex Set A Set B Set C 0 0 SP SP 00 1 1 ! ! 01 2 2 “ “ 02 3 3 # # 03 4 4 $ $ 04 5 5 % % 05 6 6 & & 06 7 7 ‘ ‘ 07 8 8 ( ( 08 9 9 ) ) 09 10 A * * 10 11 B + + 11 12 C ‘ ‘ 12 13 D – – 13 14 E . .
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Updated April 2, 2009 Table 21.
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Updated April 2, 2009 Table 21.
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Updated April 2, 2009 Print bar code examples Table 22.
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Updated April 2, 2009 n = the print position n = X'00' Not Printed n = X'01' Above the bar code n = X'02' Below the bar code n = X'03' Both above and below the bar code. Default: n = X'00' Remarks: Human readable information is normal text associated with the bar code. Note: The last valid value is kept when an invalid value is sent.
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Updated April 2, 2009 Error Conditions: If an image can not be printed, status byte 7, bit 2 will be set. This may happen when the image is too big to print. Try decreasing the ECC level. Print PDF417 bar code using binary mode EIA-232 Syntax: GS U datalength data or X'1D;55;datalength;data;00' where: datalength The number of data bytes to follow the bytecount. This is a two-byte variable to accommodate the 1000 maximum data bytes, i.e. X'0200' = 512 decimal data bytes.
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Updated April 2, 2009 1 2 2 6 3 14 4 30 5 62 6 126 7 254 8 510 For 9 ≤ n1n2 ≤ 400, the ECC level is assumed as a percentage of the codewords in the bar code. Select aspect ratio PDF417 bar code EIA-232 Syntax: GS S r;c or X'1D;53;r;c' where: r The height dimension for the ratio; 1 ≤ r ≤ 9. c The width dimension for the ratio; 1 ≤ c ≤ 9. Default: r = 1, c = 2 Remarks: This is not an exact ratio. The image will get as close as possible to the ratio.
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Updated April 2, 2009 Print character commands These commands should be sent after ASCII data is sent to the printer and is being held in the print buffer. Any of these commands will increment the line count by 1. (See “Status byte 6” on page 186 and “Reset line count” on page 176.) Print and line feed EIA-232 Syntax: LF or X'0A' Purpose: Prints data in the print buffer and feeds the paper by a preset amount.
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Updated April 2, 2009 In the document landscape station: 1 in. = 127 steps (1 mm = 5 steps). Note: Line spacing dimension is approximate. For the impact printer in portrait mode, the actual line spacing must be calculated using 51 steps per inch. Purpose: Prints data in the print buffer and feeds the paper by the amount specified in this command. Print and feed paper in reverse using minimum units EIA-232 syntax: ESC K n X'1B;4B;n' where n specifies the number of line feed steps.
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Updated April 2, 2009 range = 1 to 59 for an impact logo. In the receipt station, 1 = 8 dots = 1 mm. In the document station, 6 = 48 dots = 1 inch. h One-eighth the number of dots in the vertical direction, (height = 8 × h). range = 1 to 255 for a thermal logo. range = 1 to 5 for an impact logo. data The data to form the graphics image. The number of data bytes for the image is (h × w) × 8. See “Download graphics (logo) commands” on page 115 for an example of the data.
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Updated April 2, 2009 Print predefined graphics (logo) command EIA-232 Syntax: GS / m logo# or X'1D2F;m;logo#' where: m The dot-density: 00 Normal Print - 200 dpi in the receipt station, 150 dpi in the document station. Note: In the document station, this takes three passes of the print head for a logo that is 8 dots high. 01 Double wide - 100 dpi in the receipt station, 75 dpi in the document station. Note: In the document station, this takes one pass of the print head for a logo that is 8 dots high.
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Updated April 2, 2009 Purpose: To print predefined print messages. Remarks: Valid at the beginning of the line only. Retries will not be attempted on print errors. Attention: Stored commands can increment status byte 6.See “Predefine messages” on page 117. Miscellaneous commands Tab to next tab stop EIA-232 Syntax: HT or X'09' Purpose: Moves the print position to the next tab stop. Remarks: See “Set horizontal tab positions” on page 138. Tabs are valid when printing is aligned to the left only.
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Updated April 2, 2009 Purpose: To move the print head to the desired location. Remarks: Valid at the beginning of the line only. Valid in impact print stations only. Paper cut/DI eject EIA-232 Syntax: ESC i or ESC m or X'1B69 or 1B;6D' Purpose: To cut the paper in the customer receipt station, or eject the document in the document insert station. Remarks: v This command is the equivalent of a form feed (0C) in the document insert station but does not feed the customer receipt in the CR station.
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Updated April 2, 2009 Retrieve size of user flash storage EIA-232 Syntax: ESC 4 x ’08 FF FF FF’ or X'1B;34;08;FF;FF;FF' Purpose: Retrieve the size of the user flash storage in the printer. Remarks: The size of the user flash storage will be returned in 8 bytes after the printer status bytes. The data will be in the form of ASCII decimal data. Retrieve printer usage statistics EIA-232 Syntax: X'1B 51 xx' where: xx The hex value of the requested statistic. See Table 24.
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Updated April 2, 2009 Table 24.
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Updated April 2, 2009 Table 24.
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Updated April 2, 2009 MICR read EIA-232 Syntax: ESC I or X'1B49' Purpose: To read account information from the magnetic ink character line on customers’ checks. Remarks: v Checks should be inserted upside-down from the front and against the right wall of the printer. The check can be, but does not have to be, registered in the printer before this command is given. The check will be fed, forward, until the bottom sensor is uncovered, then fed back for the MICR reader reading.
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Updated April 2, 2009 Character Description ASCII Representation hex value returned Special character 3 c 63 Special character 4 d 64 Special character 5 e 65 Error Conditions: Document feed error (status byte 7). This bit is set if the inserted check is too long. The maximum check length is 10 inches. The error is also set if the check does not clear the document sensor when expected. Flip check EIA-232 Syntax: ESC 5 or X'1B35' Purpose: To flip the check after a MICR read.
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Updated April 2, 2009 v Document image is retained in RAM until another scan command is received, or the printer is reset. v Set the dots per inch (DPI) and file compression type prior to scanning. The printer begins to compress immediately after scanning. There, changing the compression type after scanning would make the check process take much longer as it now has to compress twice if the compression type changes.
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Updated April 2, 2009 4. The transaction information (MIRC, amount, and so on) is sent to the host for approval. The rest of flow is based on successful approval. 5. Back of the check is franked. 6. Flip and scan the back of the check. Select landscape print station, flip, and scan. (1B 63 30 08 1B 35 1B 3E 02) 7. An image of the check back is read and stored. 8. The face of the check is printed. 9. Flip and scan the front of the check (1B 35 1B 3E 03). 10. An image of the check face is read and stored.
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Updated April 2, 2009 (x,y) + (dx) (dy) Figure 51. Scanned image layout Remarks Image location (n1) of 0 prints the most recently scanned image to the thermal station. The top-left corner of the scanned document is used as the point of reference. All x, dx, y, and dy, values are based on 0.01 inch. The paper movement path is the y axis, and the scan head dot row is the x axis. In all cases, dx and dy define the area’s width to the right, and height down.
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Updated April 2, 2009 (0,0) (x0,y0) + (dx0) (x1,y1) (dx2) (x2,y2) (dx1) Scanned Document (dy1) (dy2) (dx3) (x3,y3) (dy3) (dy0) Figure 52. Scanned image organization Remarks: Images are stored sequentially. The locations where the images are stored are obtained with a Retrieve next table location command before issuing the store command. The image is compressed using the compression algorithm last selected by the Select compression format command, and is then stored in memory.
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Updated April 2, 2009 should not be included. These parameters are defined in MCT locations X'0xB0' through X'0xBF' and can be viewed or adjusted using the MCT Read and MCT Write commands. If fewer than four blocks are required, a block can be disabled by storing a value of X'FFFF' for a coordinate MCT location. The block is then ignored. When n1 = 2, a predefined template, based on a business check is used to store the image.
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Updated April 2, 2009 An image 2.75 in. by 5.5 in. that begins 0.25 in. from the left side, and 0.5 in. from the top of the document is stored with the tag data: 03/04/02 001.34 Example 2: Method 3: X'1B 41 03 00 AF 01 DB 00 28 00 64 00 B4 00 64 00 64 00 96 00 96 00 64 00 19 01 13 FF FF FF FF FF FF FF FF 00' Three separate areas are stored. No tag data is included. Table 25 provides details. Table 25. Data table Document width = 3 in. Document height = 6 in. x0 = 1.75 in. y0 = 4.25 in. dx0 = 0.40 in.
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Updated April 2, 2009 tag data. In this case, only the Compression, Size1, and Size2 fields contain data. The header has the following format: v Status; 1 byte – Bit 7, Image read; 1 = image has been read, 0 = image has not been read – Bit 6, 1= IQD (Image Quality Detection) Error – Bits 5–0; Reserved v Compression; 1 byte – Bits 7–5; Reserved – Bits 4–0; Algorithm used to compress image.
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Updated April 2, 2009 Retrieve next image location EIA-232 syntax: GS N SOH NULL or X'1D 4E 01 00' Remarks: Returns the table position where the next image is stored. Command is Extend MCT Request command (2-byte address). Status byte 5, bit 3 is set to indicate data is attached. Retrieve first unread image location EIA-232 syntax: GS N SOH SOH or X'1D 4E 01 01' Remarks: Stored images are searched sequentially, and the first location that has not been set to ″read″ is returned.
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Updated April 2, 2009 Table 26. Average size for a personal check with little background data (continued) Compression type Size 11 - JPEG compression - 100 DPI 15K Bytes 12, 14 no compression 100 DPI 170K Bytes Asynchronous (real-time) commands These commands are processed as soon as they are received. They do not go into the printer buffer. Note: These commands are not recognized when they occur in the middle of another command.
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Updated April 2, 2009 m n Description A 41 Enable unsolicited status. Note: A status message is returned immediately after execution of this command. To enable these status messages, the Status Sent to System setup command must be enabled. See “Status sent to system” on page 141. B 42 Disable unsolicited status C 43 Disable transparent XON/XOFF Purpose: To process a command immediately.
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Updated April 2, 2009 Hold printing until buffer is released EIA-232 Syntax: ESC 7 or X'1B37' Purpose: If the system can not send data to the printer at a speed needed to keep the printer in constant motion, it can hold the printer queue until it sends all data lines for a transaction. Remarks: The printer must be printing one line while processing the next line. If the printer is unable to completely process a line, the print speed reduces to half. The line count is reset when the buffer is held.
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Updated April 2, 2009 Select printable area EIA-232 Syntax: ESC X or X'1B;58;x;y;dx;dy' where: v x, y – Two-byte horizontal and vertical starting position (in dots) v dx, dy – Two-byte horizontal and vertical printing area (in dots) Remarks: v When sent in standard mode, this command sets the printable area for page mode, but has no effect on standard mode printing. v If the starting position (x, y) is outside the maximum range, the entire command is ignored.
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Updated April 2, 2009 v Moves the printing position to the specified dot position perpendicular to the printing direction specified by the Select printing direction command. If printing direction is bottom-to-top, or top-to-bottom, this command adjusts the printing position in the horizontal direction. v If the value of y is outside the specified printable area, this command is ignored.
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Updated April 2, 2009 specified by the Select printing direction/position command (X'1B;54...'). If the print position is bottom-to-top, or top-to-bottom, this command adjusts the print position in the vertical direction. v This is a one-time adjustment on the current line. If this command moves the print position outside the printable area specified by the Select printable area command, it is ignored.
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Updated April 2, 2009 Print and form feed and cut the paper EIA-232 Syntax: FF or X'0C' Epson compatibility syntax: FF or X'0C' Remarks: v In standard mode, the data in the print buffer feeds the paper in the CR station or DI station by a preset amount, until the document exits the feed rollers. If a cutter is available (CR station only), it cuts the paper. v In page mode, the printer prints the page, then returns to standard mode. The page loaded in the printer’s buffer is cleared. The paper is not cut.
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Updated April 2, 2009 y Delay from the time the document is detected until it is grabbed by the printer (the start of document printing): v Side insertion - closes the document throat. v Front insertion - pulls the document into the printer and feeds it to the Top of Form. 2. ESC c 0 X'04': Select document station - normal print mode: The document present indicator blinks until a document is detected, when it stays on continuously.
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Updated April 2, 2009 v When landscape mode is used without the check flipper, the document should be inserted so that the right edge is at the top of the printer, and the bottom edge is against the printer’s right wall. v To position the printing in landscape mode to the correct position, the system must send line feeds. The printer assumes that the top of form for a document in landscape mode is the far left edge of the document (to a maximum of 80 mm from the bottom of the form).
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Updated April 2, 2009 Note: The document station stays selected. The printer will wait for another document until the station is changed. Status summary Status is sent to the system for: v Cash receipt print error. The cover is open or out of paper. v Printer buffer empty. If enabled, see “Status sent to system” on page 141. v Document sensor state changed. If enabled, see “Status sent to system” on page 141. v Cash drawer sensor change. If enabled, see “Status sent to system” on page 141.
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Updated April 2, 2009 Bit Description 3 Document right home position. Set to 1 when the print head is in the document right home position. 4 Reserved. Always 0. 5 Ribbon cover open. Set to 1 when the ribbon cover is open. 6 Cash receipt print error. Paper cover is open, the customer receipt station is out of paper, or the cutter is jammed in the closed position. 7 (MSB) Command reject. Bit Description 0 (LSB) Document ready. Set to 0 when the document insert station is ready for printing.
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Updated April 2, 2009 Status byte 5 Bit Description 0 (LSB) Printer ID Request/Extended Address command. Set to 1 when responding to a Printer ID request. 1 EC Level. Set to 1 when responding to an EC level request. 2 MICR Read. Set to 1 when responding to a MICR read command. 3 MCT Read. Set to 1 when responding to an MCT read command. 4 User flash read. Set to 1 when responding to a flash read command. 5 Reserved. Defaults to 1. 6 Scan Complete. Set to 1 when scan completed successfully.
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Updated April 2, 2009 Appendix E. Uploading electronic journal data Enable the upload of EJ data . . Disable the upload of EJ data . . Upload the EJ data . . . . . . Request the size of the EJ space Erase the EJ data in the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Updated April 2, 2009 Upload the EJ data Command Syntax: X'0117' Remarks: In response to this command, the printer will send four status bytes, then 43 bytes of print data, followed by the line number. The line number will be sent as decimal ASCII numbers. Request the size of the EJ space Command Syntax: X'0101xxxxxx'^EJSIze n1 where: n1 30 undefined bytes Example: X'010100010C5E454A204449..............
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Updated April 2, 2009 Appendix F. Proportional fonts Preparing the fonts . . . . . Implementing proportional fonts Layout using align commands Layout using set tab position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 189 190 191 This section describes the procedure for converting and downloading proportional fonts.
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Updated April 2, 2009 Layout using align commands A common requirement for receipt layout includes aligning item prices. This is commonly accomplished using fixed field lengths for item descriptions or counting characters. Using proportional fonts makes this method of alignment practically impossible. The simplest method to align prices is to use the Align Column Right command (see “Align positions” on page 139) with the Fix Font Matrix command (see “Fix font matrix” on page 146).
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Updated April 2, 2009 Layout using set tab position There are situations where the customer might not want the price right aligned, or requires an additional column (for example, a column for quantity). In such a case, using tabs is the best method to guarantee alignment. Tab positions that you define during the setup operation (see “Set horizontal tab positions” on page 138) will remain intact until the printer is reset or re-initialized.
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Updated April 2, 2009 192 SureMark Printers User’s Guide
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Updated April 2, 2009 Appendix G. Emulation support for Epson single-station printer Commands supported in emulation mode. . . . Commands with limited support in emulation mode Commands not supported in emulation mode . . Connectivity differences . . . . . . . . . . Functional differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Updated April 2, 2009 Table 28. Commands supported in Epson emulation mode (continued) Hex Command 194 ASCII Command Description 1B 2A m nL nH dl..k ESC * m nL nH dl...
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Updated April 2, 2009 Commands with limited support in emulation mode The commands listed in Table 29 are supported in a limited manner in Epson emulation mode. The table describes the limitation on each command. Table 29. Commands with limited support in Epson emulation mode Command 10 04 n Real-time status transmission Description of Limitation A status byte will be returned when the command is sent. The following status bits will not be supported.
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Updated April 2, 2009 Commands not supported in emulation mode In Epson emulation mode, the SureMark printer supports all Epson commands except the page mode commands and smoothing. Table 30 lists the commands that are not supported. Table 30.
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Updated April 2, 2009 Appendix H. Safety information Danger Before you begin to install this product, read the safety information in IBM Safety Information—Read This First, GA27-4004. This booklet describes safe procedures for cabling and plugging in electrical equipment. Gevaar Voordat u begint met de installatie van dit produkt, moet u eerst de veiligheidsinstructies lezen in de brochure Veiligheidsinstructies—Lees dit eerst, GA27-4004.
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Updated April 2, 2009 Danger Avant d’installer le présent produit, consultez le livret Informations pour la sécurité—Lisez-moi d’abord, GA27-4004, qui décrit les procédures à respecter pour effectuer les opérations de câblage et brancher les équipements électriques en toute sécurité. Vorsicht Bevor mit der Installation des Produktes begonnen wird, die Sicherheitshinweise in Sicherheitsinformationen—Bitte zuerst lesen, IBM Form GA27-4004.
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Updated April 2, 2009 Peligro Antes de empezar a instalar este producto, lea la información de seguridad en Información de Seguridad—Lea Esto Primero, GA27-4004. Este documento describe los procedimientos de sequridad para cablear y enchufar equipos eléctricos. Varning—livsfara Innan du börjar installera den här produkten bör du läsa säkerhetsinformationen i dikumentet Säkerhetsföreskrifter—Läs detta först, GA27-4004. Där beskrivs hur du på ett säkert sätt ansluter elektrisk utrustning. Appendix H.
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Updated April 2, 2009 IBM IBM GA27-4004 GA27-4004 200 SureMark Printers User’s Guide
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Updated April 2, 2009 GA27-4004 IBM GA27-4004 GA27-4004 GA27-4004 GA27-4004 GA27-4004 Appendix H.
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Updated April 2, 2009 202 SureMark Printers User’s Guide
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Updated April 2, 2009 Appendix I. Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
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Updated April 2, 2009 Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products. This information is for planning purposes only.
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Updated April 2, 2009 Electronic emission notices Federal Communications Commission (FCC) statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
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Updated April 2, 2009 Industry Canada Class A Emission Compliance statement This Class A digital apparatus complies with Canadian ICES-003. Avis de conformité aux normes d’Industrie Canada Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Germany Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG) vom 30. August 1995 (bzw. der EMC EG Richlinie 89/336).
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Updated April 2, 2009 Chinese Class A warning statement Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
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Updated April 2, 2009 Taiwanese Class A warning statement Taiwan contact information IBM Taiwan Product Service Contact Info: IBM Taiwan Corporation 3F, No 7, Song Ren Road, Taipei Taiwan Telephone: 0800-016-888 Cable ferrite requirement All cable ferrites are required to suppress radiated EMI emissions and must not be removed. Electrostatic Discharge (ESD) Attention: ESD damage can occur when there is a difference in charge between the part, the product, and the service person.
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Updated April 2, 2009 ESD Damage Prevention Anytime a service action involves physical contact with logic cards, modules, back-panel pins, or other ESD sensitive (ESDS) parts, the service person must be connected to an ESD common ground point on the product through the ESD wrist strap and cord. The ESD ground clip can be attached to any frame ground, ground braid, green wire ground, or the round ground prong on the AC power plug. Coax or connector outside shells can also be used.
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Updated April 2, 2009 (DEEE), qui détermine les dispositions de retour et de recyclage applicables aux systèmes utilisés à travers l’Union européenne. Conformément à la directive, ladite étiquette précise que le produit sur lequel elle est apposée ne doit pas être jeté mais être récupéré en fin de vie. In accordance with the European WEEE Directive, electrical and electronic equipment (EEE) is to be collected separately and to be reused, recycled, or recovered at end of life.
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Updated April 2, 2009 For the European Union: Notice: This mark applies only to countries within the European Union (EU) Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union.
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Updated April 2, 2009 The foregoing notice is provided in accordance with California Code of Regulations Title 22, Division 4.5, Chapter 33: Best Management Practices for Perchlorate Materials. This product/part includes a lithium manganese dioxide battery which contains a perchlorate substance. Flat panel displays The fluorescent lamp in the liquid crystal display contains mercury. Dispose of it as required by local ordinances and regulations.
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Updated April 2, 2009 Index Numerics 4610 fonts and logos 37 4610 fonts and logos utilities 37 A AipFlsh46 40 align positions command 139 application requirements 14 asynchronous commands 175 B bar code commands enable PDF417 truncation 155 print bar code 147 print PDF417 bar code 153 select aspect ratio PDF417 bar code 155 select bar code height 152 select font for HRI 153 select horizontal size of bar code 152 select PDF417 ECC level 154 select printing position of HRI 152 bar codes, supported 15 batc
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Updated April 2, 2009 document handling, portrait mode commands 181 document insert forms 82 document length, setting 133 document scanner calibration 60 double-high mode command, set or cancel 131 double-wide mode command, set or cancel 130 download graphics (logo) commands 115 download user-defined characters command 118 DTR and DSR control description 29, 30 selection 28 E EC request command 175 edition notice ii EIA-232 commands 101 1/6-in. line spacing, select 136 1/8-in.
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Updated April 2, 2009 EIA-232 communication mode selections 28, 30 EIA-232 pin assignments 91 electronic emissions notices 205 Australia and New Zealand 206 China 207 European Union 205 FCC (USA) 205 Germany 206 Industry Canada 206 Japan 207 Korea 207 Taiwan 208 electronic journal data, upload during emulation 187 electrostatic discharge (ESD) 208 emphasized printing command, set or cancel 132 emptying printer buffer 41 emulate Epson single-station printer commands with limited support 195 connectivity diff
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Updated April 2, 2009 J Japanese power line harmonics compliance statement 207 Japanese Voluntary Control Council for Interference statement 207 JavaPOS for Windows 39 JPEG 5 K Korean communications statement 207 L landscape printing commands 183 left margin command, set 138 limitations 9 line spacing, minimum units 137 line spacing, select 1/6 136 line spacing, select 1/8 136 M maintenance, printers 85 maintenance, service provider 85 memory units 89 mercury-added statement 212 MICR data parser sample
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Updated April 2, 2009 problem determination, single-station printer customer receipt test 76 symptoms 78 problem determination, thermal/impact printer customer receipt test 62 symptoms 67 product care 85 programming information 101 proportional font command 120 proportional fonts 189 conversion utility 37 implementing 189 layout using alignment 190 layout using tabs 191 publications CD-ROM book collection xvi Web site xvi publications, related xvi R RAM usage 89 re-initialize the printer command 142 real-t
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Updated April 2, 2009 specifications (continued) speed 87 thermal paper 81 USB pins 92 speed, print 87 start scan command 166 status request 111, 112 summary 184 status bytes, EIA-232 184 status request command 112 store scanned image command supplies 83 supplies, where to order 81 X XON and XOFF control description selection 28 169 T tab to next tab stop command 160 Taiwanese battery recycling statement temperature requirements 10 testing Models TF6 and TM6 75 Models TI1/TI2/TI3/TI4/TI8 61 thermal code
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Readers’ Comments — We’d Like to Hear from You SureMark 4610 Printers User’s Guide for Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, TG9, TF6, and TM6 Publication No. GA27-4151-07 We appreciate your comments about this publication. Please comment on specific errors or omissions, accuracy, organization, subject matter, or completeness of this book. The comments you send should pertain to only the information in this manual or product and the way in which the information is presented.
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GA27-4151-07 򔻐򗗠򙳰 ___________________________________________________________________________________________________ Readers’ Comments — We’d Like to Hear from You Cut or Fold Along Line _ _ _ _ _ _ _Fold _ _ _and _ _ _Tape _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _Please _ _ _ _ _do _ _not _ _ staple _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _Fold _ _ _and _ _ Tape ______ NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO.
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򔻐򗗠򙳰 Updated April 2, 2009 GA27-4151-07