IBM ERserver pSeries 630 Model 6C4 and Model 6E4 User’s Guide SA38-0606-00
IBM ERserver pSeries 630 Model 6C4 and Model 6E4 User’s Guide SA38-0606-00
First Edition (August 2002) Before using this information and the product it supports, read the information in “Safety Notices” on page ix, Appendix A, “Environmental Notices” on page 169, and Appendix B, “Notices” on page 171. A reader’s comment form is provided at the back of this publication. If the form has been removed, address comments to Information Development, Department H6DS-905-6C006, 11501 Burnet Road, Austin, Texas 78758-3493.
Contents Safety Notices . . . . Rack Safety Instructions . Electrical Safety . . . . Laser Safety Information . Laser Compliance . . . . . . . . . . . . Data Integrity and Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix ix x xi xi . xiii About This Book . . ISO 9000 . . . . . Online Publications .
Understanding the Status Lights . . Handling Compact Discs . . . . Other Handling Considerations . . Loading a Compact Disc . . . . Opening the Tray Manually . . . . Playing an Audio CD . . . . . . Using the Service Processor and Service Service Processor . . . . . . . Service Director . . . . . . . . . . . . . . . . . . . . . . . . . Director . . . . . . . . . . . . . . . . . . . . . . . . Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 3.
Service Processor System Monitoring - Surveillance . System Firmware Surveillance. . . . . . . . Operating System Surveillance . . . . . . . Call-Out (Call-Home) . . . . . . . . . . . . Console Mirroring . . . . . . . . . . . . . System Configuration . . . . . . . . . . Service Processor Error Logs . . . . . . . . . LCD Progress Indicator Log . . . . . . . . . Service Processor Operational Phases . . . . . . Pre-Standby Phase . . . . . . . . . . . Standby Phase . . . . . . . . . . . . . Bring-Up Phase . . .
Add Resource to Resource List . . . . . . . . . . . . . . . . AIX Shell Prompt . . . . . . . . . . . . . . . . . . . . Analyze Adapter Internal Log. . . . . . . . . . . . . . . . . Backup and Restore Media . . . . . . . . . . . . . . . . . Certify Media . . . . . . . . . . . . . . . . . . . . . . Change Hardware Vital Product Data . . . . . . . . . . . . . . Configure Dials and LPF Keys . . . . . . . . . . . . . . . . Configure ISA Adapter . . . . . . . . . . . . . . . . . . . Configure Reboot Policy . . .
PCI Hot Plug Manager . . . . . . . . . . . SCSI Hot Swap Manager . . . . . . . . . . RAID Hot Plug Devices . . . . . . . . . . Local Area Network Analyzer . . . . . . . . . . Log Repair Action . . . . . . . . . . . . . Periodic Diagnostics . . . . . . . . . . . . PCI RAID Physical Disk Identify . . . . . . . . . Process Supplemental Media . . . . . . . . . Run Diagnostics . . . . . . . . . . . . . . Run Error Log Analysis . . . . . . . . . . . Run Exercisers . . . . . . . . . . . . . .
Product Recycling and Disposal . . Environmental Design . . . . . Acoustical Noise Emissions . . . Declared Acoustical Noise Emissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix B. Notices . . . . . . . . . . . . . . . . . 171 a TTY Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix C.
Safety Notices A danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger notices appear on the following pages: v x A caution notice indicates the presence of a hazard that has the potential of causing moderate or minor personal injury. Caution notices appear on the following pages: v x v xi v 20 Note: For a translation of these notices, see System Unit Safety Information, order number SA23-2652.
Electrical Safety Observe the following safety instructions any time you are connecting or disconnecting devices attached to the workstation. When using or servicing your system keep the following in mind: v The ac power interface connector is considered the main power disconnect device. v This system has redundant power supply capabilities, meaning that it has the ability to have two power supplies running simultaneously in the same system unit.
Laser Safety Information CAUTION: This product may contain a CD-ROM which is a class 1 laser product. C29 Laser Compliance All lasers are certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for class 1 laser products. Outside the U.S., they are certified to be in compliance with the IEC 825 (first edition 1984) as a class 1 laser product. Consult the label on each part for laser certification numbers and approval information.
xii pSeries 630 Model 6C4 and Model 6E4 User’s Guide
Data Integrity and Verification IBM computer systems contain mechanisms designed to reduce the possibility of undetected data corruption or loss. This risk, however, cannot be eliminated. Users who experience unplanned outages, system failures, power fluctuations or outages, or component failures must verify the accuracy of operations performed and data saved or transmitted by the system at or near the time of the outage or failure.
xiv pSeries 630 Model 6C4 and Model 6E4 User’s Guide
About This Book This book provides information about the pSeries 630 Model 6C4 and Model 6E4, specifically how to use the system, use diagnostics and service aids, and verify system operation. In this book, the pSeries 630 Model 6C4 and Model 6E4 are hereafter referred to as the ″system.″ ISO 9000 ISO 9000 registered quality systems were used in the development and manufacturing of this product. Online Publications IBM Eserver pSeries publications are available online.
Ergonomic Information After you have set up your system, we encourage you to visit the Healthy Computing Web site. Good ergonomic practice is important to get the most from your workstation and to avoid discomfort. This means that the equipment and the workplace should be arranged to suit your individual needs and the kind of work you do. The Healthy Computing Web site gives ergonomic guidelines to help you understand the ergonomic considerations that you should know when working at a computer workstation.
Chapter 1. Introducing the System This chapter provides information about the system features of the pSeries 630 Model 6C4 and Model 6E4. The Model 6C4 is a rack mount system and the Model 6E4 is a deskside system. System Features Bus Architecture Four PCI slots are available. Slots numbered 3 and 4 are 64-bit capable at 133 MHz, 3.3 volts. Use these slots with PCI adapters that demand high performance. Slots numbered 1 and 2 are 64-bit capable at 66 MHz, 3.3 volts.
Memory v 1 GB to 32 GB ECC DDR SDRAM memory v Memory DIMMs plug into the processor cards (8 DIMM slots per card). v DIMMs must be populated in quads (a single memory feature contains four DIMMs). v Memory quads may be different memory sizes. v A system with a single processor card (1- or 2-way) may have a maximum of 16 GB of memory based on the maximum memory feature available. Media Drives Two media bays are part of the typical system configuration.
Operator Panel v 32-character LED diagnostics display v LEDs for power on, attention, SCSI activity, and LAN activity v Buttons for power on, system reset, and service processor reset System Reset Dumps AIX (if dump is enabled) and reboots. Service Processor Reset Resets the service processor (standby mode).
Security Features Model 6C4 and Model 6E4 allow you to set the following types of passwords to limit access to these systems: v General-access password - set only from the service processor menus. It provides limited access to the service processor menus and is usually available to all users who are allowed to power on the system. v Privileged-access password - Set from the service processor menus or from System Management Services (SMS) utilities.
Model 6E4 1 2 3 4 5 Operator Panel Front Serial Connector IDE CD-ROM Drive Media Bay Hot-Plug Disk Drives Chapter 1.
Rear View Model 6C4 1 4 PCI slots 64-Bit 2 Redundant Power Cable Receptacle 3 Primary Power Cable Receptacle 4 System Power Control Network Connector SPCN2 5 System Power Control Network Connector SPCN1 6 Parallel Connector 7 Hardware Management Console Connector HMC2 8 Hardware Management Console Connector HMC1 9 Ethernet Connector 1 6 pSeries 630 Model 6C4 and Model 6E4 User’s Guide 10 Ethernet Connector 2 11 Connector Cover (These connectors are not used with your system.
Model 6E4 1 4 PCI slots 64-Bit 2 Redundant Power Cable Receptacle 3 Primary Power Cable Receptacle 4 System Power Control Network Connector SPCN2 5 System Power Control Network Connector SPCN1 6 Parallel Connector 7 Hardware Management Console Connector HMC2 8 Hardware Management Console Connector HMC1 9 Ethernet Connector 1 10 Ethernet Connector 2 11 Connector Cover (These connectors are not used with your system.
Operator Panel 1 Power-On Button 2 Power-On LED 3 Attention LED 4 SCSI Port Activity LED 5 Ethernet Port Activity LED 8 pSeries 630 Model 6C4 and Model 6E4 User’s Guide 6 Operator Panel Display 7 (FS1) Front Serial Connector (RJ48 Connector) 8 Service Processor Reset Switch (Pinhole) 9 System Reset Button
Chapter 2. Using the System This chapter provides information on how to start and use the system. Starting the System Unit 1. Set the power switches of the attached devices to On. Note: When the system is plugged in but not powered on, the Power-On LED flashes slowly. 2. If the LED is not flashing and OK is not displayed, ensure that the power cord, located at the back of the system unit, is plugged into a grounded electrical outlet. 3.
Operator Panel 1 Power-On Button 2 Power LED 6 Operator Panel Display 7 (FS1) Front Serial Connector (RJ48 Connector) 8 Service Processor Reset Switch (Pinhole) 9 System Reset Button 3 Attention LED 4 SCSI Port Activity 5 Ethernet Port Activity Number 10 Component Name Component Description 1 Power-On Button Turns the system power on and off. 2 Power LED Normal State - LED is on when system is connected to a power source. 3 Attention LED Normal State - LED is off.
Component LEDs Individual LEDs are located on or near the failing components. The LEDs are located either on the component itself or on the carrier of the component (for example, memory card, fan, memory module, CPU). LEDs are either green or amber. Green LEDs indicate one of two things: v Electrical power is present. v Activity is occuring on a link. (The system could be sending or receiving information.) Amber-colored LEDs indicate a fault or identify condition.
Unit (FRU) LED Function Location LED Color OFF ON Blink Power and Packaging LEDs Rack Indicator Drawer Sum AC Input Power Supply (AC) Normal Fault Identify Green (1x) No Input AC Good N/A Operator Panel + Rear Power Operator Panel + Rear Identify Fan Top Amber (4x) Input Source Power Supply Front + Top Power Supply Front + Top Fault Power DC Output Supply Good Front + Top Disk Drives (DASD) Amber (1x) Attention System Unit Fans Top of Rack Amber (2x) Normal Fault Identify
Unit (FRU) LED Function Location LED Color OFF ON Memory DIMMs Identify Processor Housing (Top) Amber (8x) Normal Identify CEC Backplane Identify CEC Backplane Amber (1x) Normal Identify Processor Board Identify Processor Housing (Top) Amber (1x) Normal Identify PCI Riser Card Identify PCI Riser Card Amber (1x) Normal Identify Blink Power and Packaging LEDs Disk Drive Backplane No LED PCI Adapter Table LED Inactivity Green + Amber (2 Green - Off LEDs) Amber - Off Active
Component LED Function Location RIO Port Identify CEC Backplane SCSI Port Activity LED Color OFF ON Blink Amber (2x) Normal N/A Identify Operator Panel Green (1x) No Activity Activity Chassis Rear Green (2x) 10 Mbit Mode 100 Mbit Mode Chassis Rear Green (2x) No Activity Activity Operator Panel Green (1x) No Activity Activity Port LED Indicators Mode Ethernet Port Ethernet 1, Ethernet 2 Activity Activity For more about the Ethernet connections see the following illustration
Resetting the LEDs After the repair action is completed, do the following: 1. Log in as root user. 2. At the command line, type diag. 3. Select Task Selection. 4. Select Log Repair Action. 5. Select the device that was repaired. 6. Press F10 to exit diagnostics. If the Attention LED remains on after you have completed the repair action and reset the LEDs, call for service support. Reporting the Problem After you have determined which component is failing, report the problem. 1.
Using the Keyboards There are several keyboards available for the system. The keyboards have various keys that enter data and control the cursor location. The keyboards can be engraved for the languages of various countries. The functions of each keyboard depend on the software used. The character sets for the keyboards are contained and explained in the documentation for your operating system.
Using the Three-Button Mouse The mouse is a hand-operated locating device. A three-button mouse is available for use with the system. Consult your application publication for the exact use of the three-button mouse. You can use the mouse to perform such functions as positioning a cursor, selecting items from a menu, or moving around in your document much easier and faster than if you used only the keyboard. The cursor moves exactly as you move the mouse on a flat surface, such as a desktop.
Rough surfaces collect contaminants that can be transferred to the interior of the mouse by the ball. Rough surfaces can also cause the pads located on the bottom of the mouse to prematurely wear. A deeply pitted surface could cause erratic operation of the mouse. The surface you use should be free from spills, dirt, dust, lint, wax, eraser dust, and other foreign matter. To care for the mouse: v Inspect the work surface for spills or other contaminants. v Dust the work surface.
Using the 3.5-Inch Diskette Drive A 1.44 MB diskette drive is an optional feature for this system. Contact your sales representative before purchasing a diskette drive for this system. The 1.44 MB diskette drive can format, read, and write diskettes compatible with the following diskette drives: v 1.0 MB diskettes with 720 KB formatted data capacity v 2.0 MB diskettes with 1.44 MB formatted data capacity (High Density) Format the diskette according to its specified capacity. Write-Protecting 3.
Loading and Unloading the 3.5-Inch Diskette To load a diskette into the drive, insert the diskette in the diskette drive with the labeled metal shutter first. Push the diskette into the drive until you hear a click. The click indicates that the diskette is securely in position in the drive. To unload the diskette, push the diskette-unload button. The diskette unloads partially from the drive. Remove the diskette. Using the CD-ROM Drive CAUTION: A class 1 laser is contained in the device.
Front View of CD-ROM Drive 1 2 6 4 5 1 2 3 4 5 6 3 Compact Disc Tray Emergency Eject Hole Load/Unload Button Status Light Volume Control Headphone Jack Understanding the Status Lights The status lights indicate the operational status of the drive. The various conditions are as follows: If light is: Condition is: Off Drive is in standby mode with or without a disc loaded. Blinking (green) Any of the following: v Drive tray is inserted.
Handling Compact Discs Compact discs are high-density media that must be handled with care and kept clean to ensure that they remain readable. Use the following precautions to ensure reliability: v Hold the compact disc by the edges. Do not touch the surface of the compact disc. v To remove dust or fingerprints, wipe the compact disc from the center to the outside of the compact disc as shown, using a lint-free cloth. Attention: Wiping the compact disc in a circular direction can cause loss of data.
Loading a Compact Disc To load a compact disc into the drive, do the following: 1. Press the Load/Unload button to open the tray. The tray slides out of the drive. 2. Place the compact disc in the tray with the label facing up. 3. Press the Load/Unload button, or gently push in the tray, to close the tray. Note: Be sure that none of the vertical retaining tabs are extended when you use the drive in the horizontal position.
Using the Service Processor and Service Director Features The service processor and service director features protect users against unnecessary system downtime by keeping support personnel (both internal and external) aware of any unexpected changes in the system environment. In combination, the two features provide a flexible solution to automated system maintenance.
Unlike the service director, the service processor cannot be configured in a client/server environment where one system can be used to manage all dial-out functionally for a set of systems. Prior to installing the service director feature, ensure that you have the latest levels of service processor microcode and system firmware. You also need a properly configured modem. For more information on configuring a modem, see “Call-In/Call-Out Setup Menu” on page 52.
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Chapter 3. Using the Service Processor Notes: 1. Any section of this chapter that reference partioned systems or partitioning a system do not pertain to Model 6C4 or Model 6E4. 2. The information in this chapter regarding the configuring of serial ports, and modems attached to those serial ports, applies only to the serial ports (S1 and S2) on the CEC backplane (location U0.1-P1). None of this information is applicable to the serial ports, or modems attached to those serial ports, on the HMC.
Accessing the Service Processor Menus Locally Service processor menus can be accessed by opening a virtual terminal window on the HMC, or by attaching an ASCII terminal to serial port 1 (S1) or serial port 2 (S2). After OK displays in the operator panel, press any key on the keyboard to signal the service processor. Note: The service processor menus cannot be accessed simultaneously on a virtual terminal window on the HMC and on an ASCII terminal.
General User Menu The menu options presented to the general user are a subset of the options available to the privileged user. The user must know the general-access password, if one is set, to access this menu. GENERAL USER MENU 1. Power-on System 2. Power-off System 3. Read VPD Image from Last System Boot 4. Read Progress Indicators from Last System Boot 5. Read Service Processor Error Logs 6. Read System POST Errors 99.
v Read Progress Indicators from Last System Boot Displays a number of the boot progress indicators, which may include service processor checkpoints, IPL checkpoints, or AIX configuration codes, from the previous system boot. This information can be useful in diagnosing system faults. Note: If you are running one or more logical partitions, enter the partition ID (0-15) to display progress indicators for that partition since the last system boot.
Privileged User Menus The following menus are available to privileged users only. The user must know the privileged-access password, if one is set, to access these menus. Main Menu A listing at the top of the main menu contains the following: v Your system’s current firmware version v The firmware copyright notice v The system name given to your system during setup You need the firmware version for reference when you either update or repair the functions of your service processor.
Note: The information under the Service Processor Firmware heading in the following Main Menu illustration is example information only. Service Processor Firmware VERSION: RH011007 Copyright 2001 IBM Corporation SYSTEM NAME MAIN MENU 1. Service Processor Setup Menu 2. System Power Control Menu 3. System Information Menu 4. Language Selection Menu 5. Call-In/Call-Out Setup Menu 6. Set System Name 99.
Service Processor Setup Menu The following Service Processor Setup Menu is accessed from the Main Menu: SERVICE PROCESSOR SETUP MENU 1. Change Privileged Access Password 2. Change General Access Password 3. Enable/Disable Console Mirroring: Currently Enabled 4. Start Talk Mode 5. OS Surveillance Setup Menu 6. Reset Service Processor 7. Reprogram Flash EPROM Menu 8. Serial Port Snoop Setup Menu 9. Scan Log Dump Setup Menu: Currently As Needed 98. Return to Previous Menu 99.
Passwords Passwords can be any combination of up to eight alphanumeric characters. You can enter longer passwords, but the entries are truncated to include only the first eight characters. The privileged-access password can be set from service processor menus or from System Management Services (SMS) utilities (see Chapter 4, “Using System Management Services” on page 75). The general-access password can be set only from service processor menus.
v Change Privileged-Access Password Set or change the privileged-access password. It provides the user with the capability to access all service processor functions. This password is usually used by the system administrator or root user. v Change General-Access Password Set or change the general-access password. It provides limited access to service processor menus, and is usually available to all users who are allowed to power on the system, especially remotely.
v OS Surveillance Setup Menu This menu can be used to set up operating system (OS) surveillance. OS Surveillance Setup Menu 1. Surveillance: Currently Enabled 2. Surveillance Time Interval: 2 minutes 3. Surveillance Delay: 2 minutes 98. Return to Previous Menu 0> – Surveillance Can be set to Enabled or Disabled. – Surveillance Time Interval Can be set to any number from 2 through 255. – Surveillance Delay Can be set to any number from 0 through 255.
v Serial Port Snoop Setup Menu This menu can be used to set up serial port snooping, in which the user can configure serial port 1 as a ″catch-all″ reset device. From the service processor main menu, select option 1, service processor setup menu, then select option 8 (Serial Port Snoop Setup Menu). SERIAL PORT SNOOP SETUP MENU 1. System reset string: Currently Unassigned 2. Snoop Serial Port: Currently Unassigned 98.
Scan Log Dump Setup Menu 1. Scan Log Dump Policy: Currently As Needed 2. Scan Log Dump Content: Currently As Requested 3. Immediate Dump 98. Return to Previous Menu 0> 1 Select from the following options: (As Needed=2, Always=3) Enter New Option: 0> The scan log dump policy can be set to the following: 2 = As Needed The processor run-time diagnostics record the dump data based on the error type. This is the default value.
The scan log dump content can be set to the following: 1 = As Requested The processor run-time diagnostics will select the contents of the dump file based on the type of error that occurs. This is the default. 2 = Optimum The dump will include the smallest amount of information to diagnose a hardware error. 3 = Complete The dump will include as much information as possible to allow the complete analysis of hardware and software errors.
System Power Control Menu This menu is used to set power control options. Other menus that control boot options are available from this menu. SYSTEM POWER CONTROL MENU 1. Enable/Disable Unattended Start Mode: Currently Enabled 2. Ring Indicate Power-On Menu 3. Reboot/Restart Policy Setup Menu 4. Power-On System 5. Power-Off System 6. Enable/Disable Fast System Boot Currently Fast Boot 7. Boot Mode Menu 98. Return to Previous Menu 99.
v Ring Indicate Power-On Menu RING INDICATE POWER-ON MENU 1. Ring indicate power-on : Currently Enabled 2. Number of rings: Currently 3 30. Refresh Modem Settings 98. Return to Previous Menu Ring indicate power-on is enabled by default on both serial port 1 (S1) and serial port 2 (S2). When ring indicate power-on is enabled, call-in is disabled. If ring indicate power-on is enabled and call-in is already enabled, you will be asked to confirm your choice. Refer to the message displayed on your screen.
v Reboot/Restart Policy Setup Menu The following menu controls the Reboot/Restart Policy: Reboot/Restart Policy Setup Menu 1. Number of reboot attempts: Currently 1 2. Use OS-Defined restart policy? Currently No 3. Enable supplemental restart policy? Currently Yes 4. Call-Out before restart: Currently Disabled 98. Return to Previous Menu 0> Reboot is the process of bringing up the system hardware; for example, from a system reset or power on.
– Enable supplemental restart policy - The default setting is Yes. When set to Yes, the service processor restarts the system when the system loses control as detected by service processor surveillance, and either: The Use OS-Defined restart policy is set to No. OR The Use OS-Defined restart policy is set to Yes, and the operating system has no automatic restart policy.
v Boot Mode Menu The Boot Mode Menu allows you to select a boot mode. Boot Mode Menu 1. Boot to SMS Menu: Currently Disabled 2. Service Mode Boot from Saved List: Currently Disabled 3. Service Mode Boot from Default List: Currently Disabled 4. Boot to Open Firmware Prompt: Currently Disabled 98. Return to Previous Menu 0> To select a boot mode, select a number and press Enter. The item corresponding to the selected number toggles between Disabled to Enabled.
System Information Menu This menu provides access to system configuration information, error logs, system resources, and processor configuration. SYSTEM INFORMATION MENU 1. Read VPD Image from Last System Boot 2. Read Progress Indicators from Last System Boot 3. Read Service Processor Error Logs 4. Read System POST Errors 5. Read NVRAM 6. Read Service Processor Configuration 7. Processor Configuration/Deconfiguration Menu 8. Memory Configuration/Deconfiguration Menu 9.
v Read Service Processor Configuration Displays current service processor configuration. v Processor Configuration/Deconfiguration Menu Enable/Disable CPU Repeat Gard CPU repeat gard will automatically deconfigure a CPU during a system boot if a processor has failed BIST (power-on self-test), caused a machine check or check stop, or has reached a threshold of recoverable errors. The processor will remain deconfigured until repeat gard is disabled or the processor is replaced. The default is enabled.
Column 2 (0) Logical processor device number assigned by AIX. You can display these logical device numbers by issuing the following command on the AIX command line: lsdev -C | grep proc Column 3 (3.0) Processor address list used by the service processor. Column 4 (00) Error status of the processors. The error status of each processor is indicated by AB, where B indicates the number of errors and A indicates the type of error according to the following: 1. Bring-up failure 2.
The default is enabled. For more information, see “Configuring and Deconfiguring Processors or Memory” on page 64. These menus allow the user to change the system memory configuration. If it is necessary to take one of the memory DIMMs offline, this menu allows you to deconfigure a DIMM, and then reconfigure the DIMM at a later time. When this option is selected, a menu displays. The following is an example of this menu: MEMORY CONFIGURATION/DECONFIGURATION MENU 77.
1. Bring-up failure 2. Run-time non-recoverable failure 3. Run-time recoverable failure 4. Group integrity failure 5. Non-repeat-gardable error. The resource may be reconfigured on the next boot. An error status of 00 (for example, 3.16(00)) indicates that the memory DIMM has not had any errors logged against it by the service processor. To change the memory configuration, select the number of the memory DIMM.
If either value is not valid, a failure message displays on the console. Press Enter to return to the Power Control Network Utilities Menu. v LED Indicator Menu This menu displays the state of the processor subsystem disturbance/system attention LED. Use this menu to toggle the attention/fault LEDs between identify (blinking) and off. An example of this menu follows: LED Indicator 1. CEC LED at location U0.1 Currently in IDENTIFY state 98.
Language Selection Menu The service processor menus and messages are available in various languages. This menu allows selecting languages in which the service processor and system firmware menus and messages are displayed. LANGUAGE SELECTION MENU 1. English 2. Francais 3. Deutsch 4. Italiano 5. Espanol 98. Return to Previous Menu 99. Exit from Menus 0> Note: Your virtual terminal window must support the ISO-8859 character set to correctly display languages other than English. Chapter 3.
Call-In/Call-Out Setup Menu Note: The information in this section regarding the configuring of serial ports, and modems attached to those serial ports, applies only to the serial ports (S1 and S2) on the CEC backplane (location U0.1-P1). These serial ports are normally used for call-in and call-out. The call-out function is normally handled by the Service Focal Point running on the HMC. None of these menus are applicable to the serial ports, or modems attached to those serial ports, on the HMC.
Modem Configuration Menu Note: This option applies only to a modem attached to serial port 1 (S1) or serial port 2 (S2) on the CEC backplane. The first two lines of the Modem Configuration Menu contain status of the current selections. Selections are made in the sections labeled Modem Ports and Modem Configuration File Name. Select the serial port that you want to activate and then select the modem configuration file for the modem on the port.
Serial Port Selection Menu This menu allows you to enable or disable the call-in and call-out functions of each serial port in any combination. Serial Port Selection Menu 1. Serial Port 1 Call-Out: Currently Disabled 2. Serial Port 2 Call-Out: Currently Disabled 3. Serial Port 1 Call-In: Currently Disabled 4. Serial Port 2 Call-In: Currently Disabled 98. Return to Previous Menu 0> Call-in and ring indicate power-on cannot be enabled at the same time.
Telephone Number Setup Menu Note: These menus are available, however, the function of calling out to report a system failure is normally handled by the Service Focal Point application running on the HMC. Use this menu to set or change the telephone numbers for reporting a system failure. Telephone Number Setup Menu 1. Service Center Telephone Number: Currently Unassigned 2. Customer Administration Center Telephone Number: Currently Unassigned 3. Digital Pager Telephone Number: Currently Unassigned 4.
v Customer Voice Telephone Number is the telephone number of a phone near the system or answered by someone responsible for the system. This is the telephone number left on the pager for callback. For test purposes, use a test number, which you can change later. v Customer System Telephone Number is the telephone number to which your system’s modem is connected. The service or administrative center representatives need this number to make direct contact with your system for problem investigation.
Customer Account Setup Menu This menu allows users to enter information that is specific to their account. Customer Account Setup Menu 1. Customer Account Number: Currently Unassigned 2. Customer RETAIN Login userid: Currently Unassigned 3. Customer RETAIN login password: Currently Unassigned 98. Return to Previous Menu 0> v Customer Account Number is assigned by your service provider for record-keeping and billing. If you have an account number, enter it. Otherwise, leave this field unassigned.
System Power-On Methods This section discusses the following system power-on methods: v Power-on Switch v Service Processor Menus Privileged users can power on the system by selecting the System Control Power Menu option from the main menu and then selecting the Power-on System option from the System Power Control Menu. General users should select Power-on System on the General User Menu.
Service Processor Reboot/Restart Recovery Reboot describes bringing the system hardware back up; for example, from a system reset or power-on. The boot process ends when control passes to the operating system process. Restart describes activating the operating system after the system hardware is reinitialized. Restart must follow a successful reboot.
Use OS-Defined restart policy - The default setting is no. If set to yes, this causes the service processor to refer to the OS Automatic Restart Policy setting and take action (the same action the operating system would take if it could have responded to the problem causing the restart). When this setting is no, or if the operating system did not set a policy, the service processor refers to enable supplemental restart policy for its action. Enable supplemental restart policy - The default setting is yes.
System Firmware Updates This section provides information and instructions for updating the system firmware. You may need to perform these steps if you are installing an option or if your support representative has instructed you to update your firmware. Downloading the firmware update image and update instructions from the Web is preferred. Always check the pSeries and RS/6000 Support Web site for the latest firmware images and update instructions. The Web address is: http://www.rs6000.ibm.
The images are available on the Web site in either DOS format or AIX (backup) format: v If downloading to a PC, download the DOS image and follow the instructions. The diskettes that are created will be in AIX (backup) format. v If downloading to a pSeries or RS/6000 system, follow the instructions to create an image on a disk drive or on diskettes. Determining the Level of Firmware on the System Note: This information may be superseded by the information that is available on the Web site listed below.
4. After the update file has been written to the /tmp/fwupdate directory, enter the following commands: cd /usr/lpp/diagnostics/bin ./update_flash -f /tmp/fwupdate/RRyymmdd.img Attention: Do not overlook the periods (.) in the commands shown above. AIX commands are case-sensitive. Type them exactly as shown. You will be asked for confirmation to proceed with the firmware update and the required reboot. If you confirm, the system will apply the new firmware, reboot, and return to the AIX prompt.
Updating System Firmware from a NIM Server Refer to “Running Standalone Diagnostics from a Network Installation Management (NIM) Server” on page 92. Recovery Mode If the service processor detects that its programming has been corrupted when it is powering up to standby mode, it will enter recovery mode. In recovery mode, it will ask for the firmware update diskettes by putting eight-digit codes on the operator panel.
During boot time, the service processor does not configure processors or memory DIMMs that are marked “bad.” If a processor or memory DIMM is deconfigured, the processor or memory DIMM remains offline for subsequent reboots until it is replaced or repeat gard is disabled. The repeat gard function also provides the user with the option of manually deconfiguring a processor or memory DIMM, or re-enabling a previously deconfigured processor or memory DIMM.
Operating System Surveillance Operating system surveillance provides the service processor with a means to detect hang conditions, as well as hardware or software failures, while the operating system is running. It also provides the operating system with a means to detect a service processor failure caused by the lack of a return heartbeat. Operating system surveillance is not enabled by default, allowing you to run operating systems that do not support this service processor option.
Call-Out (Call-Home) Note: The call-out function is handled by the Service Focal point application on the Hardware Management Console (HMC). The service processor can call out (call-home) when it detects one of the following conditions: v System firmware surveillance failure v Operating system surveillance failure (if supported by operating system) v Restarts v Critical hardware failure v Abnormal operating system termination To enable the call-out feature, do the following: 1.
Console Mirroring Console mirroring allows a user on one serial port to monitor the service processor activities on another serial port. This can be done on the locally attached HMC virtual terminal window or windows remotely attached through modems. Console mirroring is supported on any combination of locally or remotely attached monitors. The serial port from which console mirroring is enabled is called the primary port.
Service Processor Error Logs The service processor error logs, an example of which follows, contain error conditions detected by the service processor. Error Log 1. 11/30/99 B1004999 19:41:56 Service Processor Firmware Failure Enter error number for more details. Press Return to continue, or ’x’ to return to menu. Press "C" to clear error log, any other key to continue. > Note: The time stamp in this error log is coordinated universal time (UTC), which is also referred to as Greenwich mean time (GMT).
LCD Progress Indicator Log The following is an example of the LCD progress indicator log. It shows the types of entries that can appear in the log, and is for example purposes only. The progress indicator codes are listed from top (latest) to bottom (oldest). LCD Progress Indicator Log B0FF 0539..17 0538..17 0539..17 0538..17 0539..17 0581 0538..17 0539..12 0538..12 0539.. 0821..01-K1-00 0539.. 0728..01-R1-00-00 0539.. 0664..40-60-00-1,0 0539.. 0777..U0.1-P2-I1/E1 0539.. 0742..U0.1-P2-I2/E1 0539.. 0776..U0.
Service Processor Operational Phases This section provides a high-level flow of the phases of the service processor. SP Power Applied Pre-Standby Phase Standby Phase SP Menus Available Bring-Up Phase SMS Menus Available Run-time Phase AIX Login Prompt Available Pre-Standby Phase This phase is entered when the system is connected to a power source. The system may or may not be fully powered on. This phase is exited when the power-on self-tests (POSTs) and configuration tasks are completed.
Standby Phase The standby phase can be reached in either of the following ways: v With the system off and power connected (the normal path), recognized by OK in the LCD display. OR v With the system on after an operating system fault, recognized by an 8-digit code in the LCD display. In the standby phase, the service processor takes care of some automatic duties and is available for menus operation. The service processor remains in the standby phase until a power-on request is detected.
Bring-Up Phase The bring-up phase components are as follows: v Retry Request Check The service processor checks to see if the previous boot attempt failed. If the specified number of failures are detected, the service processor displays an error code and places an outgoing call to notify an external party if the user has enabled this option. v Dial Out The service processor can dial a preprogrammed telephone number in the event of an IPL failure.
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Chapter 4. Using System Management Services Use the system management services menus to view information about your system or partition, and to perform tasks such as setting a password, changing the boot list, and setting the network parameters. To start the text-based System Management Services, press the number 1 key on the terminal or in the virtual terminal window on the HMC after the word keyboard appears and before the word speaker appears.
When there is more than one page of information to display, there are two additional navigation keys: N Display the next page of the list. P Display the previous page of the list. Note: The lowercase navigation key has the same effect as the uppercase key that is shown on the screen. For example, ″m″ or ″M″ takes you back to the main menu. On each menu screen, you are given the option of choosing a menu item and pressing enter (if applicable), or selecting a navigation key.
Change Password Options The Change Password Options menu enables you to select from password utilities.
Setup Remote IPL (Initial Program Load) This option allows you to enable and set up the remote startup capability of your system unit. You must first specify the network parameters. Network Parameters 1. IP Parameters 2. Adapter Parameters 3.
Selecting the Adapter Parameters option allows you to view an adapter’s hardware address, as well as configure network adapters that require setup. A menu similar to the following displays. Device 1. 2. 3. 4. Slot 10/100 Ethernet Adapter 10/100 Ethernet Adapter High Speed Token-Ring Adapter Gigabit Ethernet PCI Adapter Hardware Address 4:U0.1-P1-I4/E1 Integrated:U0.1-P1/E1 1:U0.1-P1-I1/T1 3:U0.
Selecting the Data Rate option allows you the change the media employed by the Ethernet adapter: Data Rate 1. 10 Mbps 2. 100 Mbps 3.
Adapter Parameters Device 1. 2. 3. 4. 10/100 Ethernet Adapter 10/100 Ethernet Adapter High Speed Token-Ring Adapter Gigabit Ethernet PCI Adapter Slot Hardware Address 4:U0.1-P1-I4/E1 Integrated:U0.1-P1/E1 1:U0.1-P1-I1/T1 3:U0.
After choosing which adapter to use to ping the remote system, and setting its parameters, you must provide the addresses needed to communicate with the remote system. Ping Test 1. 2. 3. 4. 5. Client IP Address Server IP Address Gateway IP Address Subnet Mask Execute Ping Test [129.132.4.20] [129.132.4.10] [129.132.4.30] [255.255.255.
Select Console The Select Console Utility allows the user to select which console the user would like to use to display the SMS menus. This selection is only for the SMS menus and does not affect the display used by the AIX operating system. Follow the instructions that display on the screen. The firmware automatically returns to the SMS main menu. Select Boot Options Use this menu to view and set various options regarding the installation devices and boot devices. 1. Select Install or Boot a Device 2.
If option 1 is selected, the following menu is displayed: Select Device Type 1. Diskette 2. Tape 3. CD/DVD 4. IDE 5. Hard Drive 6. Network 7. None 8.
If List All Devices is selected, a menu similar to the following displays, depending on the devices that are installed in the system: Select Device Device Current Device Number Position Name 1. 1 SCSI 18200 MB Harddisk (loc=U0.1-P2/Z1-A8,0) 2. SCSI 18200 MB Harddisk (loc=U0.1-P2/Z1-A9,0) 3. SCSI 18200 MB Harddisk (loc=U0.1-P2/Z1-Aa,0) 4. None 5.
Select Boot Devices Select this option to view and change the customized boot list, which is the sequence of devices read at startup. Configure Boot Device Order 1. Select 1st Boot Device 2. Select 2nd Boot Device 3. Select 3rd Boot Device 4. Select 4th Boot Device 5. Select 5th Boot Device 6. Display Current Setting 7.
When a device type is selected, such as item 1, a Select Task menu will be displayed. The following is an example of that menu for a hard disk. Select Task SCSI 18200 MB Harddisk (loc=U0.1-P2/Z1-A8,0) 1. 2.
Display Current Settings This option displays the current setting of the customized boot list. An example of this menu, with one device in the boot list, follows. Current Boot Sequence 1. SCSI 18200 MB Harddisk (loc=U0.1-P1/Z1-A8,0) 2. None 3. None 4. None 5.
Multiboot Startup Multiboot Startup toggles the multiboot startup flag, which controls whether the multiboot menu is invoked automatically on startup. Exiting System Management Services After you have finished using the system management services, type x (for exit) at the Utilities menu to boot your system or partition. On all other screens, typing x returns you to the previous screen. Chapter 4.
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Chapter 5. Using the Standalone and Online Diagnostics The diagnostics consist of standalone diagnostics and online diagnostics. The standalone diagnostics must be booted before they are run. If booted, they have no access to the AIX error log or the AIX configuration data. Online diagnostics, when installed, are resident with AIX on the disk or server.
Undefined Terminal Types If you specify an undefined terminal type from the DEFINE TERMINAL option menu, the menu prompts you to enter a valid terminal type. The menu redisplays until either a valid type is entered or the user exits the DEFINE TERMINAL option.
3. If you replace the network adapter in the client, the network adapter hardware address for the client must be updated on the NIM server. 4. The Control state (Cstate) for standalone clients on the NIM server should be kept in the diagnostic boot has been enabled state. 5. On the client system, the NIM server network adapter can be put in the bootlist after the boot disk drive.
Client Configuration and Booting Standalone Diagnostics from the NIM Server To run standalone diagnostics on a client system from the NIM server, do the following: 1. Remove all removable media (tape or CD-ROM disc). 2. Stop all programs, including the AIX operating system (get help if needed). 3. Turn off the system unit power. 4. Turn on the system unit power. 5.
Use the following procedure to temporarily change the system bootlist so that the network adapter attached to the NIM server network is first in the bootlist: 1. Exit to the SMS Main screen. 2. Select Select Boot Options. 3. Select Install or Boot a Devices. 4. On the ″Select Device Type″ screen, select Network. 5. Set the network parameters for the adapter from which you want to boot. Follow the instructions on the screen to select the system console. If Diagnostics Operating Instructions Version x.x.
Use the following command to check that the servdir.lck file was deleted (the file should not be present): ls /usr/lpp/servdir/servdir.lck If the file is listed, the Electronic Service Agent is still locked out. Locking and Unlocking the Service Agent If the system is set up with a service agent, you must lock out the service agent before running diagnostics. Note: The system does not report problems while the service agent is locked out.
v If the diagnostics were loaded from disk or a server, you must shut down the AIX operating system before powering off the system unit to prevent possible damage to disk data. This is done in one of two ways: – If the diagnostic programs were loaded in standalone mode, press the F3 key until DIAGNOSTIC OPERATING INSTRUCTIONS displays; then follow the displayed instructions to shut down the AIX operating system.
Running the Online Diagnostics in Service Mode (Service Mode IPL) Service mode provides the most complete checkout of the system resources. This mode also requires that no other programs be running on the system. All supported system resources except the SCSI adapter and the disk drives used for paging can be tested. However, the system memory and the processor are only tested during power-on self-test (POST).
Running the Online Diagnostics in Concurrent Mode Use concurrent mode to run online diagnostics on some of the system resources while the system is running normal system activity.
Running the Online Diagnostics in Maintenance Mode Maintenance mode runs the online diagnostics using the customer’s version of the AIX operating system. This mode requires that all activity on the operating system be stopped so the online diagnostics have most of the resources available to check. All of the system resources except the SCSI adapters, memory, processor, and the disk drive used for paging can be checked.
Running System Verification When Connected to a Hardware Management Console (HMC) If you are connected to an HMC, do one of the following diagnostic procedures to run system verification. Step 1. Running Online Diagnostics in Service Mode To run the online diagnostics in service mode from the boot hard disk, do the following: 1. From the HMC, select the Partition Manager. 2. Right-click on the mouse and select Open Terminal Window. 3.
Step 2. Running the Verification Procedure When the Diagnostic Operating Instructions display, do the following to run system verification: 1. Press Enter. 2. If the terminal type has not been defined, you must use the Initialize Terminal option on the Function Selection menu to initialize the operating system environment before you can continue with the diagnostics. 3. If you want to do a general checkout, with minimal operator action, select the Diagnostic Routines option on the Function Selection menu.
Standalone Diagnostic Operation Use standalone diagnostics to test the system when the online diagnostics are not installed and as a method of testing the disk drives and other resources that cannot be tested by the online diagnostics. Note: Error log analysis is not done by the standalone diagnostics. If running from the diagnostic CD-ROM, the CD-ROM drive and the SCSI controller that controls it cannot be tested by the standalone diagnostics.
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Chapter 6. Introducing Tasks and Service Aids The AIX diagnostic package contains programs that are called tasks. Tasks can be thought of as performing a specific function on a resource; for example, running diagnostics or performing a service aid on a resource. This chapter describes the tasks available in AIX diagnostics version 4.2 and later. Note: Many of the tasks and service aids work on all system model architectures.
Tasks The following tasks are described in this chapter: v Add Resource to Resource List v AIX Shell Prompt v Analyze Adapter Internal Log v Backup and Restore Media v Certify Media v Change Hardware Vital Product Data v Configure Dials and LPF Keys v Configure ISA Adapters v Configure Reboot Policy v Configure Remote Maintenance Policy v Configure Ring Indicate Power On v Configure Surveillance Policy v Create Customized Configuration Diskette v Delete Resource from Resource List v Disk Maintenance v Displ
v v v v v v v v v SCSD Tape Drive Service Aid Spare Sector Availability SSA Service Aid System Fault Indicator System Identify Indicator Update Disk-Based Diagnostics Update System or Service Processor Flash 7135 RAIDiant Array Service Aids 7318 Serial Communication Network Server Add Resource to Resource List Use this task to add resources back to the resource list. Note: Only resources that were previously detected by the diagnostics and deleted from the Diagnostic Test List are listed.
Analyze Adapter Internal Log The PCI RAID adapter has an internal log that logs information about the adapter and the disk drives attached to the adapter. Whenever data is logged in the internal log, the device driver copies the entries to the AIX system error log and clears the internal log. The Analyze Adapter Internal Log service aid analyzes these entries in the AIX system error log. The service aid displays the errors and the associated service actions.
Certify Media This task allows the selection of diskette, DVD-RAM media, or hard files to be certified. Normally, this is done under the following conditions: v To determine the condition of the drive and media v To verify that the media is error-free after a Format Service Aid has been run on the media Normally, run certify if, after running diagnostics on a drive and its media, no problem is found, but you suspect that a problem still exists.
v Certify Hardfile Attached to a Non-RAID SCSI Adapter This selection reads all of the ID and data fields. It checks for bad data and counts all errors encountered. If there are unrecovered data errors that do not exceed the threshold value, the hard file must be formatted and certified. If the unrecovered data errors, recovered data errors, recovered and unrecovered equipment errors exceed the threshold values, the disk needs to be replaced.
To use the Erase Disk option, specify the number (0-3) of patterns to be written. The patterns are written serially; that is, the first pattern is written to all blocks. Then the next pattern is written to all blocks, overlaying the previous pattern. A random pattern is written by selecting the Write Random Pattern option. Note: The Erase Disk service aid has not been certified as meeting the Department of Defense or any other organization’s security guidelines.
This task can be run directly from the AIX command line. See the command syntax: diag -c -d deviceName -T "format [-s* fmtcert | erase -a {read | write}] [-F]* Flag fmtcert erase * -F Description Formats and certifies the disk. Overwrites the data on the disk. Available in no-console mode only. Force the disk erasure even if all blocks cannot be erased due to errors accessing the grown defect map. Note: The Erase Disk option in command-line mode uses default values.
Configure Dials and LPF Keys Note: The Dials and LPF Keys service aid is not supported in standalone mode (CD-ROM and NIM) on systems with 32 MB or less memory. If you have problems in standalone mode, use the hardfile-based diagnostics. This service aid provides a tool for configuring and removing dials and LPF keys to the asynchronous serial ports. This selection invokes the SMIT utility to allow Dials and LPF keys configuration.
Configure Reboot Policy This service aid controls how the system tries to recover from a system crash. Use this service aid to display and change the following settings for the Reboot Policy. Note: Because of system capability, some of the following settings might not be displayed by this service aid. v Maximum Number of Reboot Attempts Enter a number that is 0 or greater. Note: A value of 0 indicates ’do not attempt to reboot’ to a crashed system.
If the system was powered-on when the ac loss occurred, the system reboots when power is restored. If the system was powered-off when the ac loss occurred, the system remains off when power is restored. You can access this service aid directly from the AIX command line, by typing: /usr/lpp/diagnostics/bin/uspchrp -b Configure Remote Maintenance Policy The Remote Maintenance Policy includes modem configurations and phone numbers to use for remote maintenance support.
This is the number of the System Administration Center computer (catcher) that receives problem calls from systems. Contact the system administrator for the correct telephone number to enter here. v Digital Pager Phone Number In Event of Emergency This is the number for a pager carried by someone who responds to problem calls from your system. v Customer Voice Phone Number This is the number for a telephone near the system, or answered by someone responsible for the system.
Configure Ring Indicate Power-On Policy This service aid allows the user to power-on a system by telephone from a remote location. If the system is powered off, and Ring Indicate Power On is enabled, the system powers on at a predetermined number of rings. If the system is already on, no action is taken. In either case, the telephone call is not answered, and the caller receives no feedback that the system has powered on.
Create Customized Configuration Diskette This selection invokes the Diagnostic Package Utility Service Aid, which allows the user to create a standalone diagnostic package configuration diskette. The Standalone Diagnostic Package Configuration Diskette allows the following to be changed from the console: v Default refresh rate for a low function terminal (LFT) The refresh rate used by the standalone diagnostic package is 60 Hz. If the display’s refresh rate is 77 Hz, set the refresh rate to 77.
Disk to Disk Copy This selection allows you to recover data from an old drive when replacing it with a new drive. The service aid recovers all logical volume manager (LVM) software reassigned blocks. To prevent corrupted data from being copied to the new drive, the service aid stops if an unrecoverable read error is detected. To help prevent possible problems with the new drive, the service aid stops if the number of bad blocks being reassigned reaches a threshold. Notes: 1.
To use this service aid, both the old and new disks must be installed in or attached to the system with unique SCSI addresses. This requires that the new disk drive SCSI address must be set to an address that is not currently in use and the drive be installed in an empty location. If there are no empty locations, then one of the other drives must be removed. When the copy is complete, only one drive can remain installed.
Display Configuration and Resource List If a device is not included in the Test List or if you think a Diagnostic Package for a device is not loaded, check by using the Display Configuration and Resource List task. If the device you want to test has a plus (+) sign or a minus (-) sign preceding its name, the Diagnostic Package is loaded. If the device has an asterisk (*) preceding its name, the Diagnostic Package for the device is not loaded or is not available.
Display Machine Check Error Log Note: The Machine Check Error Log Service Aid is available only on Standalone Diagnostics. When a machine check occurs, information is collected and logged in an NVRAM error log before the system unit shuts down. This information is logged in the AIX error log and cleared from NVRAM when the system is rebooted from the hard disk, LAN, or standalone media.
Display or Change Diagnostic Run-Time Options The Display or Change Diagnostic Run-Time Options task allows the diagnostic run-time options to be set. Note: The run-time options are used only when selecting the Run Diagnostic task. The run-time options are: v Display Diagnostic Mode Selection Menus This option allows the user to turn on or off displaying the DIAGNOSTIC MODE SELECTION MENU (the default is on).
Display Previous Diagnostic Results Note: This service aid is not available when you load the diagnostics from a source other than a hard disk drive or a network. This service aid allows a service representative to display results from a previous diagnostic session. When the Display Previous Diagnostic Results option is selected, the user can view up to 25 no trouble found (NTF) and service request number (SRN) results. This service aid displays Diagnostic Event Log information.
Display Software Product Data This task uses SMIT to display information about the installed software and provides the following functions: v List Installed Software v List Applied but Not Committed Software Updates v Show Software Installation History v Show Fix (APAR) Installation Status v List Fileset Requisites v List Fileset Dependents v List Files Included in a Fileset v List File Owner by Fileset Display System Environmental Sensors This service aid displays the environmental sensor information for
Flag -l -a Description List the sensors and their values in a text format. List the sensors and their values in a numerical format. For each sensor, the following numerical values are displayed as: token index status measured value location code -t token Specifies the sensor token to query. -i index Specifies the sensor index to query. Indicates to return the sensor measured value. The sensor status is returned by default. -v Examples The following are examples from this command: 1.
Display Test Patterns This service aid provides a means of adjusting system display units by providing displayable test patterns. The user works through a series of menus to select the display type and test pattern. After the selections are made, the test pattern displays. Display USB Devices The following are the main functions of this service aid: v Display a list of USB controllers on an adapter. v Display a list of USB devices that are connected to the selected controller.
Download Microcode to a PCI FC-AL Adapter Microcode installation occurs while the adapter and attached drives are available for use. It is recommended that a current backup be available and the installation be scheduled during a non-peak production time period. Note: If the source is diskette, the diskette must be in a backup format and the image stored in the /etc/microcode directory. See the following command syntax for a PCI FC-AL Adapter.
Download Microcode to Other Devices See the following command syntax: diag -c -d device_name -T "download [-s diskette] [-l previous] [-F]" Flag -F -l -s Description Force the download microcode even if the current level is unavailable on the source. Microcode level. The default is latest. Source of the new microcode. The default is /etc/microcode. Default source device is disk.
Flash SK-NET FDDI Firmware This task allows the Flash firmware on the SysKonnect SK-NET FDDI adapter to be updated. Format Media This task allows the selection of diskettes, hardfiles, or optical media to be formatted. Each selection is described below. Hardfile Attached to SCSI Adapter (non-RAID) v Hardfile Format Writes all of the disk. The pattern written on the disk is device-dependent; for example some drives may write all 0s, while some may write the hexadecimal number 5F.
5. When the drive is no longer needed and is to be erased, run the same version of the Erase Disk selection that was used in step 2. Note: Using the same version of the service aid is only critical if any bad blocks were found in step 3. 6. Compare the bad blocks that were recorded for the drive in step 3 with those that now appear in the grown defect MAP. Note: If there are differences between the saved data and the newly obtained data, then all sectors on this drive cannot be overwritten.
This task can be run directly from the AIX command line. See the following command syntax: diag -c -d deviceName -T "format [-s {initialize | fmtcert} ]" Option Description initialize Formats media without certifying fmtcert Formats and certifies the media Diskette Format This selection formats a diskette by writing patterns to it.
The Hot-Plug Task has a restriction when running in Standalone or Online Service mode; new devices cannot be added to the system unless there is already a device with the same FRU part number installed in the system. This restriction exists because the device software package for the new device cannot be installed in Standalone or Online Service mode.
The Replace/Remove a PCI Hot Plug Adapter function is used to prepare a slot for adapter exchange. The function lists all the PCI slots that support hot plug and are occupied. The list includes the slot’s physical location code and the device name of the resource installed in the slot. The adapter must be in the Defined state before it can be prepared for hot-plug removal. When a slot is selected, the visual indicator for the slot is set to the Identify state.
More detailed information concerning PCI Hot-Plug Manager can be found in the AIX System Management Guide: Operating System and Devices. SCSI Hot Swap Manager This task was known as ″SCSI Device Identification and Removal″ or ″Identify and Remove Resources″ in previous releases. This task allows the user to identify, add, remove, and replace a SCSI device in a system unit that uses a SCSI Enclosure Services (SES) device.
The Configure Added/Replaced Devices function runs the configuration manager on the parent adapters that had child devices added or removed. This function ensures that the devices in the configuration database are configured correctly. Standalone Diagnostics has restrictions on using the SCSI Hot Plug Manager. For example: v Devices being used as replacement devices must be exactly the same type of device as the device being replaced.
Periodic Diagnostics This selection provides a tool for configuring periodic diagnostics and automatic error log analysis. You can select a hardware resource to be tested once a day, at a user-specified time. Hardware errors logged against a resource can also be monitored by enabling automatic error log analysis. This allows error log analysis to be performed every time a hardware error is put into the error log.
Run Diagnostics The Run Diagnostics task invokes the Resource Selection List menu. When the commit key is pressed, diagnostics are run on all selected resources. The procedures for running the diagnostics depend on the state of the diagnostics run-time options. See “Display or Change Diagnostic Run-Time Options” on page 123. Run Error Log Analysis The Run Error Log Analysis task invokes the Resource Selection List menu. When the commit key is pressed, Error Log Analysis is run on all selected resources.
option, additional menus, pop-ups and prompts may appear for each resource. Read any text and carefully fill out any prompts before committing. The System Exerciser Main Menu then displays. From this menu, the exercisers can be activated through option 1 where they will continuously run until halted (option 2) or exited (option x). See also the help text for information on how to use other available options. When the task completes, any errors that were encountered are displayed for review.
Memory Exerciser The memory exercisers are labeled memx, where x is a number for the exerciser. Multiple exercisers can be active. The memory exerciser requests as many memory buffers as possible from AIX. The exerciser then fills the memory buffers with specified bit patterns, then reads and compares the memory buffers to the specified bit patterns. On systems with multiple processors, a process is started for each processor.
Save or Restore Hardware Management Policies Use this service aid to save or restore the settings from Ring Indicate Power-On Policy, Surveillance Policy, Remote Maintenance Policy and Reboot Policy.
SCSI Bus Analyzer This service aid allows you to diagnose a SCSI bus problem in a freelance mode. To use this service aid, the user should understand how a SCSI bus works. Use this service aid when the diagnostics cannot communicate with anything on the SCSI bus and cannot isolate the problem.
SCSD Tape Drive Service Aid This service aid allows you to obtain the status or maintenance information from a SCSD tape drive. Not all models of SCSD tape drive are supported. The service aid provides the following options: v Display time since a tape drive was last cleaned. The time since the drive was last cleaned displays on the screen, as well as a message regarding whether the drive is recommended to be cleaned. v Copy a tape drive’s trace table.
Spare Sector Availability This selection checks the number of spare sectors available on the optical disk. The spare sectors are used to reassign when defective sectors are encountered during normal usage or during a format and certify operation. Low availability of spare sectors indicates that the disk needs to be backed up and replaced. Formatting the disk does not improve the availability of spare sectors. You can run this task directly from the AIX command line.
System Fault Indicator This task is used to display or reset the system fault indicator on systems that support this function. This task is also used to set the system fault indicator for testing purposes, but the system fault indicator is set back to Normal when you exit this task. The system fault indicator is used to identify a fault with the system. This indicator is set automatically by hardware firmware, or diagnostics when a fault is detected in the system.
System Identify Indicator This task is used to display or set the system identify indicator on systems that support this function. The system identify indicator is used to help physically identify a particular system in group of systems. For additional information concerning the use of this indicator, refer to the system unit service guide .
system reboots using the shutdown -u command. The system does not return to the diagnostics, and the current flash image is not saved. After the reboot, you can remove the /var/update_flash_image file. When this service aid is run from standalone diagnostics, the flash update image file is copied to the file system from diskette or from the NIM server.
7135 RAIDiant Array Service Aid The 7135 RAIDiant Array service aids contain the following functions: v Certify LUN Reads and checks each block of data in the logical unit number (LUN). If excessive errors are encountered, the user is notified. v Certify Spare Physical Disk Allows the user to certify (check the integrity of the data) on drives designated as spares. v Format Physical Disk Formats a selected disk drive.
Command Examples To download the adapter microcode, use this command syntax: diag -c -d deviceName -T "download [-B][-D][-P]" Flag -B -D -P Description Download boot block microcode (default to functional microcode) Microcode is on diskette (default to /etc/microcode directory) Download the previous level of microcode (default to latest level) To download physical disk microcode, use this command syntax: diag -c -d deviceName -T "download -l ChId [-D][-P]" Flag -D -l -P Description Microcode is on disket
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Chapter 7. Verifying the Hardware Operation The system verification procedure checks the system for correct hardware operation. If you have a problem with your system in the future, use this procedure to test the system hardware to help you determine if you have a hardware problem. Run the system verification procedure as described in the following steps.
Step 2. Loading the Diagnostics Note: If the system is in standby mode (Power-On LED on the operator panel is slowly blinking and the operator panel displays OK), or if your system is not running and is not connected to a HMC, go to step 4. If you are connected to an HMC, go to “Step 1. Running Online Diagnostics in Service Mode” on page 154. To begin loading the diagnostics on a system not connected to an HMC, do the following: 1. Stop all application programs running on the operating system. 2.
Step 3. Running the Verification Procedure When the Diagnostic Operating Instructions display, do the following to run system verification: 1. Press Enter. 2. If the terminal type has not been defined, you must use the Initialize Terminal option on the Function Selection menu to initialize the operating system environment before you can continue with the diagnostics. 3. If you want to do a general checkout, with minimal operator action, select the Diagnostic Routines option on the Function Selection menu.
Running System Verification When Connected to an HMC Run the following procedure only if you are connected to an HMC. Step 1. Running Online Diagnostics in Service Mode To run the online diagnostics in service mode from the boot hard disk, do the following: 1. From the HMC, select the Partition Manager. 2. Right-click on the mouse and select Open Terminal Window. 3. From the Service Processor Menu on the VTERM, select Option 2 System Power Control. 4. Select option 6.
Step 2. Running the Verification Procedure When the Diagnostic Operating Instructions display, do the following to run system verification: 1. Press Enter. 2. If the terminal type has not been defined, you must use the Initialize Terminal option on the Function Selection menu to initialize the operating system environment before you can continue with the diagnostics. 3. If you want to do a general checkout, with minimal operator action, select the Diagnostic Routines option on the Function Selection menu.
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Chapter 8. Hardware Problem Determination This chapter provides information about using standalone or online diagnostics to help you solve hardware problems. Problem Determination Using the Standalone or Online Diagnostics Use this procedure to obtain a service request number (SRN) when you are able to load the standalone or online diagnostics. If you are unable to load the standalone or online diagnostics, go to “Problem Determination When Unable to Load Diagnostics” on page 164.
Step 4 Determine if the operating system is accepting commands. Is the operating system accepting commands? NO The system must be turned off in order to run diagnostics. Verify with the system administrator and users that the system can be turned off. If so, turn off the system unit and go to “Step 7” on page 159. YES Go to “Step 5”. Step 5 Diagnostic tests can be run on many resources while the operating system is running.
Step 7 This step loads online diagnostics in service mode. If you are unable to load the diagnostics, go to “Step 8”. 1. Turn on the power. 2. When the keyboard indicator appears, press 6 on the directly attached keyboard, or 6 on the ASCII terminal keyboard, to indicate that diagnostics should be loaded. 3. Enter any requested passwords. 4. Follow any instructions to select a console. Did the Diagnostics Operating Instructions display without any obvious display problem? NO Go to “Step 8”.
Step 10 The diagnostics loaded correctly. Press the Enter key. Is the Function Selection menu displayed? NO Go to “Step 11”. YES Go to “Step 12” on page 161. Step 11 There is a problem with the keyboard. Find the type of keyboard you are using in the following table. Then follow the instructions given in the Action column. 160 Keyboard Type Action 101-key keyboard. Identify by the type of Enter key used. The Enter key is within one horizontal row of keys.
Step 12 1. If the terminal type has not been defined, use the Initialize Terminal option on the Function Selection menu to initialize the operating system environment before you can continue with the diagnostics. This is a separate and different operation from selecting the console display. 2. Select Diagnostics. 3. Press the Enter key. 4. In the following table, find the menu or system response you received when you selected Diagnostics. Follow the instructions given in the Action column.
Step 13 Did the Diagnostic Selection Menu display? NO If Problem Determination was selected from the Diagnostic Mode Selection menu, and if a recent error has been logged in the error log, the diagnostics automatically begin testing the resource. Follow the displayed instructions. v If the No Trouble Found screen is displayed, press Enter. v If another resource is tested, repeat this step. v If the Diagnostic Selection menu is displayed, go to “Step 14”.
Step 16 When you are loading the standalone diagnostics, the attributes for the terminal must be set to match the defaults of the diagnostic programs. The ASCII terminal must be attached to serial port 1 on the system unit. Are you going to load standalone diagnostics and run them from a ASCII terminal? NO Go to “Step 17”. YES Go to “Running the Diagnostics from a TTY Terminal” on page 97 and be sure your terminal attributes are set to work with the diagnostic programs.
Problem Determination When Unable to Load Diagnostics Use this procedure to obtain an error code. The service organization uses the error code to determine which field replaceable units (FRUs) are needed to restore the system to correct operation. Step 1. Considerations before Running This Procedure v The diagnostics can use a display connected to the video port or an ASCII terminal attached to a serial port. v Go to “Step 2”.
Step 4 This step attempts to load the standalone diagnostics. 1. Turn off the power. 2. Turn on the power. 3. Insert the diagnostic CD-ROM into the CD-ROM drive. 4. If the keyboard indicator displays, press 5 on the directly attached or ASCII keyboard, to indicate that diagnostics are to be loaded. 5. Enter any requested passwords. 6. Follow any instructions to select a console. 7. Wait until the diagnostics load or the system appears to stop. Did the diagnostics load? NO Go to “Step 5”.
Symptom Action The system stops with a prompt to enter a password. Enter the password. You are not allowed to continue until a correct password has been entered. When you have entered a valid password, wait for one of the other conditions to occur. The system stops with an eight-digit error code(s) displayed on the console. Record the error code(s) and report the problem to the service organization. The system login prompt is displayed.
Symptom Action The System Management Services menu is displayed. The device or media that you are attempting to boot from might be faulty. 1. Check the SMS error log for any errors. To check the error log: v View Error Log v If an error is logged, check the time stamp. v If the error was logged during the current boot attempt, record it and report it to your service representative. v If no recent error is logged in the error log, continue to the next step below. 2.
Step 6 The diagnostics loaded correctly. Go to “Problem Determination Using the Standalone or Online Diagnostics” on page 157. Step 7 There is a problem with the keyboard. Find the type of keyboard you are using in the following table. Then follow the instructions given in the Action column. 168 Keyboard Type Action 101-key keyboard. Identify by the type of Enter key used. The Enter key is within one horizontal row of keys. Record error code M0KBD001 and report the problem to the service organization.
Appendix A. Environmental Notices Product Recycling and Disposal This unit contains materials such as circuit boards, cables, electromagnetic compatibility gaskets and connectors which may contain lead and copper/beryllium alloys that require special handling and disposal at end of life. Before this unit is disposed of, these materials must be removed and recycled or discarded according to applicable regulations. IBM offers product-return programs in several countries.
Declared Acoustical Noise Emissions Product Configuration Declared A-Weighted Sound Power Level, LWAd (B) Declared A-Weighted Sound Pressure Level, (dB) at 1 meter Bystander Position Operating Idling Operating Idling 7028-6E4 (Deskside) 6.0 5.9 42 41 7028-6C4 (Rack Drawer) 6.1 6.0 44 43 Notes: 1. LWAd is the declared (upper limit) sound power level for a random sample of machines. (1B = 10dB) 2.
Appendix B. Notices This information was developed for products and services offered in the U.S.A. The manufacturer may not offer the products, services, or features discussed in this document in other countries. Consult the manufacturer’s representative for information on the products and services currently available in your area. Any reference to the manufacturer’s product, program, or service is not intended to state or imply that only that product, program, or service may be used.
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Appendix C. General Attributes Required When Using a TTY Terminal The following general attributes are the default settings for the diagnostic programs. Be sure your terminal is set to these attributes. Note: Set these attributes before the diagnostic programs are loaded.
General Setup Attributes 3151 /11/31/41 Settings 3151 /51/61 Settings 3161 /3164 Settings Line wrap On On On The cursor moves to the first character position of the next line in the page after it reaches the last character position of the current line in the page. Forcing insert Off Off Tab Field Field Field The column tab stops are ignored, and the tab operation depends on the field attribute character positions.
Communication Setup Attributes 3151/11 /31/41) Settings 3151 /51/61, Settings 3161 /3164 Settings Turnaround character CR CR CR Selects the carriage return (CR) character as the line turnaround character. Interface EIA-232 EIA-232 EIA-232 Uses the EIA-232 interface protocol. Line control IPRTS IPRTS IPRTS Uses the ’permanent request to send’ (IPRTS) signal to communicate with system unit.
Additional Printer Attributes The following printer attributes are for a printer attached to the 3151, 3161, and 3164 terminals. 176 Printer Setup Attributes 3151/11 /31/41 Settings 3151 /51/61 Settings 3161 /3164 Settings Line speed 9600 9600 9600 Uses 19200 or 9600 bps (bits per second) line speed to communicate with the system unit. Word length (bits) 8 8 8 Selects eight bits as a data word length (byte).
Appendix D. Firmware Updates Determining the Level of Firmware on the System Note: This information may be superseded by the information that is available on the Web site listed below. Always check the Web site for the latest images and instructions for checking the firmware level. The Web address is: http://www.rs6000.ibm.com/support/micro The firmware level is denoted by XXYYMMDD, where XX = model designation, YY = year, MM = month, and DD = day of the release.
cd /usr/lpp/diagnostics/bin ./update_flash -f /tmp/fwupdate/RRyymmdd.img Attention: Do not overlook the periods (.) in the commands shown above. AIX commands are case-sensitive. Type them exactly as shown. You will be asked for confirmation to proceed with the firmware update and the required reboot. If you confirm, the system will apply the new firmware, reboot, and return to the AIX prompt. This may take up to ten minutes depending on the configuration of the system.
Appendix E. Service Processor Setup and Test For your convenience, an example of a basic service processor setup checklist is included here. Your setup may include more or fewer of the available features, so you can adjust this checklist for your own application so that it is helpful to you. Service Processor Setup Checklist 1. Unplug the power cord from the server. 2. Attach a local terminal for this setup procedure. 3. Plug in the system and power on the local terminal.
Testing the Setup This section contains sample testing procedures to help ensure that your setup is working. These tests include communicating with the server operating system. Before you start, ensure that the necessary serial port(s) is configured. If you need assistance, refer to “Serial Port Configuration” on page 181. The server should be powered off as a result of the “Service Processor Setup Checklist” on page 179. Testing Call-In 1. At your remote terminal, call in to your server.
Return to the “Telephone Number Setup Menu” on page 55 to enter the actual telephone numbers your server will use for reporting problems. Serial Port Configuration To configure the serial port on an AIX system, run the following from an AIX console: 1. Log in as root user. 2. To determine if you have any serial ports already configured, type: lsdev -Cc tty If no serial ports are configured, none are listed. If you want to configure serial ports that are not listed, continue with the remaining steps. 3.
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Appendix F. Modem Configurations The service processor is designed to place little demand on an attached modem, thereby increasing the setup and connection success rates. Sample Modem Configuration Files This appendix contains information about several sample modem configuration files that either work directly with your modem or provide a good starting point for a custom setup.
Configuration File Selection Use the following steps to select a configuration file: 1. Is your modem an IBM 7852-400? If Yes, use modem configuration file modem_m0.cfg and go to step 7 on page 185. Note: The IBM 7852-400 modem has DIP switches on the right side of the unit. See “IBM 7852-400 DIP Switch Settings” on page 187 for the correct switch settings. If No, continue with step 2. 2. Is your modem an IBM 7857-017? If Yes, use modem configuration file modem_m1.cfg and go to step 7 on page 185.
If AT&F, configuration file modem_f.cfg is recommended. If AT&Fn, configuration file modem_f0.cfg or modem_f1.cfg is recommended, depending on which provides the hardware flow control profile. 7. You have completed selection of the configuration file. If your modem configuration selection is not available in the Service Processor Modem Configuration Menu, you must access it through the Configure Remote Maintenance Policy Service Aid.
Customizing the Modem Configuration Files You can create your own modem configuration files or modify the samples provided. After you customize your modem configuration files, you must access them through the Configure Remote Maintenance Policy Service Aid rather than from the service processor menus.
IBM 7852-400 DIP Switch Settings If you are using a 7852-400 modem to enable service processor communications, for proper operation, the dual inline package (DIP) switches must be set according to the following table: Switch Position Function 1 2 3 4 5 6 7 8 9 10 11 12 Up Up Down Down Up Up Up Down Down Up *Up *Down Force DTR Flow Control &E4 Result Codes Enabled Modem Emulation Disabled Auto Answer Enabled Maximum Throughput Enabled RTS Normal Functions Enable Command Mode Remote Digital Loopback Test
Ring Detection Most modems produce an interrupt request each time they detect a ring signal. Some modems generate an interrupt only on the first ring signal that they receive. AT&T DataPort 2001 is an example of such a modem. The service processor uses the ring interrupt request to count the number of rings when Ring Indicate Power-On (RIPO) is enabled. If your modem produces an interrupt on only the first ring, set Ring Indicate Power-On to start on the first ring.
Transfer of a Modem Session Because many modem command variations exist, the sample modem configuration files located at the end of this appendix have been written to capture the largest number of workable modem settings. The modem command &Dn (where n is a number) generally sets the modem response to the Data Terminal Ready (DTR) signal from the server’s serial port. The desired response is that the modem will hold a connection while DTR is enabled, and drop the connection when DTR is released.
Recovery Strategy The recovery strategy consists of making two calls to establish a remote session. This solution is the easiest to implement and allows more freedom for configuring your server’s serial ports. To set up a remote terminal session, dial into the service processor and start the system. After the operating system is loaded and initialized, the connection will be dropped. At this point, call the server back and the operating system will answer and offer you the login prompt.
Modem Configuration Sample Files Sample File modem_m0.cfg # # # # # # # # # # # # # # # # # # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP: modem_m0 FUNCTIONS: Modem configuration file specifically for IBM 7852-400 modem with Auto-Reliable feature. This feature must be turned off for Catcher calls. This example uses the AT&F reset command to choose the factory defaults. (C) COPYRIGHT International Business Machines Corp.
send "+++" delay 2 send "ATH0T\r" ignore "0\r" or "OK\r" timeout 2 send "ATE0Q1\r" ignore "0\r" timeout 1 done # # # # # # # condin: send "AT&F&E2E0T\r" # # # ignore "0\r" or "OK\r\n" timeout 2 # send "AT&E12&E14\r" # # expect "0\r" or "OK\r\n" timeout 2 # send "AT&SF1&S0S9=1\r" # # # expect "0\r" or "OK\r\n" timeout 2 # send "ATV0S0=2\r" # # expect "0\r" timeout 2 # done waitcall: ignore "2\r" timeout 1 expect "2\r" timeout 10 page: send "ATDT%N,,,,%R;\r" Assure command mode.
Sample File modem_m1.cfg # # # # # # # # # # # # # # # # # # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP modem_m1 FUNCTIONS: Modem configuration file specifically for IBM 7857-017 modem with Auto-Reliable feature. This feature must be turned off for Catcher calls. This example uses the AT&F reset command to choose the factory defaults. To allow dial commands for digital pagers, it is necessary to reduce the number of characters in the dial command.
# # ignore "0\r" or "OK\r\n" timeout 2 # send "AT#F0*Q2\r" # # expect "0\r" or "OK\r\n" timeout 2 # send "ATV0X0S0=2\r" # # # expect "0\r" timeout 2 # done *E0=data compression disabled E0=echo disabled Ignore modem response. Trellis modulation disabled Retrain with adaptive rate Confirm commands successful Numeric response code AT compatible messages Answer on 2nd ring Confirm commands successful. ignore "2\r" timeout 1 expect "2\r" timeout 10 # # # # Ignore first ring. Pick up second ring or timeout.
Sample File modem_z.cfg # # # # # # # # # # # # # # # # # # # # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP Z FUNCTIONS: Modem configuration file for many early Hayes* compatible modems. This example uses the ATZ reset command to choose the factory defaults. This setup will work for many modems, but it is required for early vintage modems which respond to neither the ATZ0 reset command nor the extended (&) commands. Refer to your modem manual.
timeout 60 disconnect: done delay 2 send "+++" delay 2 send "ATH0T\r" ignore "0\r" or "OK\r" timeout 2 send "ATE0Q1\r" ignore "0\r" timeout 1 done condin: # # # # # # # # Separate from previous data. Assure command mode. Allow mode switching delay. Set modem switch-hook down (i.e., hang up). Ignore modem response. Initialize modem: Echo OFF, Disable responses. send "ATZQ0T\r" # Reset to factory defaults. ignore "0\r" or "OK\r\n" timeout 2 # Ignore modem response.
Sample File modem_z0.cfg # # # # # # # # # # # # # # # # # # # # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP Z0 FUNCTIONS: Modem configuration file for some early Hayes* compatible modems. This example uses the ATZ0 reset command to choose the factory defaults. This setup is recommended for modems that will respond to the ATZ0 command and which do not respond to the extended (&) commands. Refer to your modem manual. * Trademark of Hayes Microcomputer Products, Inc.
expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done disconnect: delay 2 send "+++" delay 2 send "ATH0T\r" ignore "0\r" or "OK\r" timeout 2 send "ATE0Q1\r" ignore "0\r" timeout 1 done condin: # # # # # # # # Separate from previous data. Assure command mode. Allow mode switching delay. Set modem switch-hook down (i.e., hang up). Ignore modem response. Initialize modem: Echo OFF, Disable responses. send "ATZ0Q0T\r" # Reset modem.
Sample File modem_f.cfg # # # # # # # # # # # # # # # # # # # # # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP F FUNCTIONS: Modem configuration file for many recent Hayes* compatible modems. This example uses the AT&F reset command to choose the factory defaults. This set up is preferred for modems with extended (&) commands. For early vintage modems, setup Z or Z0 is recommended.
done retry: send "A/" # Repeat the previous command. # Expect a connection response. expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done disconnect: delay 2 send "+++" delay 2 send "ATH0T\r" ignore "0\r" or "OK\r" timeout 2 send "ATE0Q1\r" ignore "0\r" timeout 1 done condin: # # # # # # # # Separate from previous data. Assure command mode. Allow mode switching delay. Set modem switch-hook down (i.e., hang up). Ignore modem response.
# responses. expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done Sample File modem_f0.cfg # # # # # # # # # # # # # # # # # # # # # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP F0 FUNCTIONS: Modem configuration file for many recent Hayes* compatible modems. This example uses the AT&F0 reset command to choose the factory defaults. This set up is preferred for modems with extended (&) commands. For early vintage modems, setup Z or Z0 is recommended.
connect: send "ATDT%N\r" # Tone dialing command. # %N from Call Home setup. # Expect a connection response. expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done retry: send "A/" # Repeat the previous command. # Expect a connection response.
send "ATS0=0\r" expect "0\r" timeout 2 send "AT&C1&D2&R1\r" expect "0\r" timeout 2 done error: # # # # # # Set AutoAnswer OFF Confirm command successful. Detect carrier and DTR, Ignore RTS. Confirm command successful. RI Power On enabled. # Handle unexpected modem # responses. expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done Sample File modem_f1.
expect "0\r" timeout 2 send "ATS0=0\r" expect "0\r" timeout 2 send "AT&C1&D2&R1\r" expect "0\r" timeout 2 done connect: send "ATDT%N\r" # # # # # # Confirm commands successful. Set AutoAnswer OFF Confirm command successful. Detect carrier and DTR, Ignore RTS. Confirm command successful. # Tone dialing command. # %N from Call Home setup. # Expect a connection response.
ripo: send "AT&F1Q0T\r" # Reset modem. Select profile 1 ignore "0\r" or "OK\r\n" timeout 2 # Ignore modem response. send "ATE0T\r" # Initialize modem: Echo OFF, expect "0\r" or "OK\r\n" timeout 2 # Enable responses (Numeric), send "ATQ0V0X0T\r" # Limit response codes. expect "0\r" timeout 2 # Confirm commands successful. send "ATS0=0\r" # Set AutoAnswer OFF expect "0\r" timeout 2 # Confirm command successful. send "AT&C1&D2&R1\r" # Detect carrier and DTR, # Ignore RTS.
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Index diagnostics (continued) standalone diagnostics 103 stopping, diagnostics 102, 153, 155 verification procedure, running 102, 153, 155 verification, additional 102, 153, 155 verifying hardware 151 display/alter bootlist 122 Numerics 3.
local area network service aid 136 log repair action service aid 136 M memory configure 64 deconfigure 64 memory configuration/deconfiguration menu 48 menu boot mode 44 call-in/call-out 52 call-out policy setup 56 customer account setup 57 general user 29 language selection 51 LED indicator 50 main 31 memory configuration/deconfiguration 48 modem configuration 53 OS surveillance setup 36 power control network utilities 49 privileged user 31 processor configuration/deconfiguration 46 reboot/restart policy s
service aids (continued) backup/restore media 108 certify media 109 change hardware VPD 112 configure dials and LPF Keys 113 configure ISA adapter 113 configure reboot policy 114 configure remote maintenance policy 115 configure surveillance policy 117 create customized configuration diskette 118 delete resource 118 disk to disk copy 119 disk-based diagnostic 146 display configuration and resource list 121 display firmware device node information 121 display hardware error report 121 display hardware VPD 12
system management services (continued) boot devices, select 86 boot options, select 83 error log, view 77 exiting SMS 89 IPL, remote setup 78 IPL, setup 78 multiboot startup 89 password, change options 77 password, privileged-access 77 SCSI settings, change 82 select console 83 select language 76 settings, display current 88 settings, restore default 88 system power-on methods 58 system unit starting 9 stopping 9 T telephone setup menu 55 testing the setup call-in 180 call-out 180 trademarks xvi transfer o
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