User guide

Chapter 12: Managing System Settings
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Working with System Tools
Introduction Use the System Tools page to perform basic system tasks, such as the following:
● handling problems with the appliance management port
● testing whether the appliance is communicating correctly with SiteProtector
● testing whether the appliance can communicate with configured SNMP trap
receivers, email servers, or NTP servers
Important: You can only perform these tasks in Proventia Manager.
Rebooting the
appliance
To reboot the appliance:
1. In Proventia Manager, select System
ÆTo o ls .
2. Click Reboot.
3. Click OK to reboot the appliance.
Shutting down the
appliance
To shut down the appliance:
1. In Proventia Manager, select System
ÆTo o ls .
2. Click Shut Down.
3. Click OK to shut down the appliance.
Pinging a computer To ping a co mput er:
1. In Proventia Manager, select System
ÆTo o ls .
2. In the Diagnostics area, type the IP address of the computer you want to test in the
Ping box.
3. Click Submit.
Using the
traceroute utility
To use the traceroute utility:
1. Select System
ÆTools.
2. In the Diagnostics area, type the IP address you want to trace in the Traceroute box.
3. Select a Protocol, as follows:
4. Click Submit.
Protocol Description
UDP When you select a UDP traceroute protocol (UNIX "traceroute" command), the
appliance sends a UDP packet to a random port on the target host. The TTL
(Time to Live) field and the destination port field are incremented for each "ICMP
Port Unreachable" message that is returned, or 30 hops are reached.
ICMP When you select a ICMP traceroute protocol (Windows "tracert" command), the
TTL (Time to Live) field and the destination port field are incremented for each
"ICMP Echo Request" message that is returned, or 30 hops are reached.