QMS 1725E Print System Getting Started ® 1800385-001B
Trademarks The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may also be registered in other countries. QMS and the QMS logo are registered trademarks of QMS, Inc.
Dear Customer, Although your new QMS printer is the result of the latest and most advanced engineering techniques in the electronic industry, it isn’t necessary for you, the user, to understand every detail of the printer’s design in order to make it do what you bought it for. But there are some things you’ll need to know about your printer, and we’ve included guidebooks to help you get started.
Contents 1 Introduction Introduction .................................................................................. 1-2 About the Printer .......................................................................... 1-2 About the Documentation ........................................................... 1-2 Standard Product Documentation 1-3 Optional Documentation 1-4 Related Documentation 1-5 About This Guide .........................................................................
Software Loadable System (SLS) 1-12 Remote Console 1-12 PCMCIA Card Slot 1-12 Printer Options 1-13 What’s Next? .............................................................................. 1-15 2 Setting Up Your Printer Introduction .................................................................................. 2-2 Finding a Good Location ............................................................ 2-2 Location Requirements 2-2 Power Requirements 2-3 Checking Shipment Contents .....................
What You Need ............................................................................. 3-2 Making the Connection ................................................................ 3-3 Testing Communication .............................................................. 3-5 Creating the Test File 3-5 Sending the Test File 3-5 Verifying the Serial Port Setting Changes 3-10 PC Printing Software .................................................................
If You Have Trouble ................................................................... 4-19 For More Information ................................................................ 4-19 What’s Next? .............................................................................. 4-20 5 Control Panel Introduction .................................................................................. 5-2 Control Panel Indicators ............................................................. 5-3 Message Window .......
1 Introduction In This Chapter...
About the Printer About the Printer The QMS 1725E Print System offers the unique QMS Crown multitasking operating system, superior performance, extensive connectivity, upgrade options including duplex printing, and flexible emulation support. In addition, it prints 17 pages per minute (letter/A4 paper size) and is a high-quality 300x300 and 600x600 dpi multiple-resolution desktop printer. About the Documentation The documentation provides a window into the many capabilities of your printer.
About the Documentation depending on the type of documents you print and the environment in which you print them. This section will give you an idea of how we’ve organized information and which documents you’ll probably refer to the most. Standard Product Documentation The following documentation is shipped with your printer: n n n n QMS 1725E Print System Getting Started You're looking at this manual right now.
About the Documentation n QMS Crown Network Notes Refer to this manual for tips on using your QMS 1725E Print System if you’re connecting to a network. It discusses 3Com 3+Open, Banyan VINES, LAN Manager-based LANs, Novell NetWare, TCP/IP, UNIX, and VMS/DECnet. In most cases, only advanced network users and system administrators need this information. n n This manual is provided on disk in encapsulated PostScript (EPS) form.
About the Documentation n QMS Crown Document Option Commands Document Option Commands (DOCs) are software codes you insert in documents to enable printer features that cannot be accessed by your application or page description language. This manual lists and explains all of the DOCs. The Document Option Commands supported by your printer are listed in appendix C, “Document Option Commands,” of the QMS 1725E Print System Reference.
About This Guide About This Guide This guide provides detailed information on how to set up your QMS 1725E Print System and how to use the control panel. It is divided into the following sections: n n n n n n n Chapter 1—Introduction Presents an overview of the documentation and of the printer’s features. Chapter 2—Setting Up Your Printer Guides you in selecting a location for your printer and explains how to unpack and set up your printer.
Printer Features Typographic Conventions The following typographic conventions are used in this manual: Mixed-Case Courier Text you type, and messages and information displayed on the screen Mixed-Case Italic Courier Variable text you type; replace the italicized word(s) with information specific to your printer or computer UPPERCASE COURIER Information displayed in the printer message window lowercase bold PostScript operators and DOS commands » lowercase italic Variable information in text UPPE
Printer Features Media Flexibility Your printer supports print media of different sizes— A4, executive, legal, letter—and in both portrait and landscape orientations. User Benefit—You can print on commonly used media sizes. Multiple Resolutions The printer supports two print resolutions: 300x300 and 600x600 dpi (dots per inch). User Benefit—Two resolutions allow you to customize the quality of your output according to its use: 300x300 dpi for most hardcopy needs, 600x600 dpi for high resolution output.
Printer Features ented data flow system, concise data attribute set, and enhanced performance. PostScript Level 2 Emulation and Level 1 Compatibility The QMS 1725E Print System’s Level 2 emulation allows you to take full advantage of your printer's high print resolution (up to 600x600 dpi). The Level 2 emulation is compatible with Adobe’s PostScript Level 2 language while providing additional capabilities.
Printer Features ready in memory, the engine continues printing as it deposits printed pages in the output tray. (In other words, compiling, rasterizing, and printing all work independently but simultaneously.) User Benefit—Because print job processing time is significantly reduced, you spend less time waiting for your documents to print.
Printer Features Context Switching After its initial use, the state of an emulation and downloaded data (such as fonts, macros, and overlays) are preserved for as long as the printer power is on. User Benefit—Repetitive downloading of emulations, fonts, macros, and overlays is unnecessary, saving you time. Compressed Data Formats Crown printers convert data received from the input buffers into intermediate, compressed blocks until the data is needed for printing.
Printer Features Software Loadable System (SLS) Your printer has a software loadable system, which allows you to replace or upgrade its system software from a host computer. User Benefit—Future enhancements to the system software can be easily installed as they become available from QMS. » Note: The software loa dable system mentioned in this section does not modify the code used by Q MS CrownN et Interface cards.
Printer Features Printer Options The following options are available for your QMS 1725E Print System. Contact your QMS vendor for purchase information. Upgradable RAM (Random Access Memory) The QMS 1725E Print System comes with 8 MB of RAM. However, you can upgrade this RAM to 64 MB through the installation of SIMMs (single in-line memory modules). Additional RAM allows you to print at higher resolutions on certain media sizes, download and cache fonts, and attach and use multiple hard disks.
Printer Features TypeBank). These fonts can be printed at a variety of point sizes and in different styles and resolutions. Contact your QMS vendor for a complete list of available fonts. User Benefit—Optional fonts increase the printer’s functionality and allow you to create more distinctive documents. Emulations Optional emulations, such as LN03 and QUIC II, are contained on disks and must be downloaded to an optional printer hard disk.
What's Next? What's Next? Chapter 2, “Setting Up Your Printer,” explains how to find a good location for the printer, unpack the printer, install a toner cartridge, load and install paper cassettes, and print a start-up page.
2 Setting Up Your Printer In This Chapter...
Introduction Introduction This chapter explains how to set up your QMS 1725E Print System for the first time. It includes information on finding a good location for the printer, unpacking it and checking the shipment contents, installing a toner cartridge and paper cassette, and printing a start-up page. Finding a Good Location Your QMS 1725E Print System operates in almost any computing environment. However, when selecting your printer’s location, use the following guidelines.
Finding a Good Location n Enough space to allow you to open the top cover, access the rear delivery tray, and slide out the paper cassettes. 26.8'' (680 mm) Side View 21.7'' (550 mm) O verhead View 65.1” (1654 mm) 39.4'' (1000 mm) 21.7'' (550 mm) 7.9'' (200 mm) 15.7'' (400 mm) 58.3'' (1480 mm) Power Requirements Your printer requires a properly grounded AC outlet with a power range of ±10% of the rated voltage (100, 110/120, or 220/240 V).
Checking Shipment Contents Checking Shipment Contents In addition to this manual, your shipment consists of the following items. As you unpack the printer in the next section, make sure that all of these items are included in your shipment before setting up your printer. If any items are missing or damaged, contact your shipping company or your QMS vendor. See appendix A, “QMS Customer Support,” for world-wide product sales and support information.
Removing Packing Materials To register by mail, fill out and send in your warranty card. To register by telephone, in the US call QMS toll-free at (800) 637-8049. In other countries, refer to appendix A, “QMS Customer Support,” for the appropriate telephone number. Removing Packing Materials O Caution: Its important that you remove the packing materials in the proper order. Follow the unpacking instructions in the order given.
Removing Packing Materials 1 Pull the top cover release button (located on top of the printer opposite the control panel) forward to open the printer top section. 2 Locate the two spacers with orange tags. One is on each side of the fuser assembly. 3 Grasp the spacers and gently pull them out from under the fuser assembly. 4 Check inside the printer to make sure there are no other packing materials.
Installing the Toner Cartridge 1 Gently open the upper transfer guide door by lifting the green handle. 2 Remove the protective sheet of paper by lifting it out in the direction of the arrow. Avoid touching the protruding edges of the fuser assembly. Fuser assembly G reen Upper transfer handle guide door Installing the Toner Cartridge O Caution: The toner cartridge is sensitive to direct sunl ight. Do not re move the cartridge from its protective bag until you are re ady to install it.
Installing the Toner Cartridge 3 Gently push the cartridge into the top of the printer until it fits firmly. You may need to steady the top of the printer with your other hand. 4 2-8 Grasp the tab protruding from the left side of the toner cartridge and flex it to break it loose.
Installing the Paper Cassettes 5 Firmly pull the tab and sealing tape straight out until all 22 inches (56 cm) of clear tape are completely out of the cartridge. Discard the tab and tape. 6 Make sure the toner cartridge is in position by pushing it in as far as it will go; then close the printer. Installing the Paper Cassettes 1 Remove the cassette covers. Discard the cardboard packing materials from inside the cassettes. 2 Load the cassettes with paper. Make sure the paper lies flat.
Attaching the Face-up Tray determine the paper size installed. 3 Place the covers on the cassettes. 4 Slide the filled cassettes into the openings in front of the printer. Attaching the Face-up Tray 1 In an upward direction, insert the two-end tabs of the face-up tray into the slot on the back of the printer. 2 Allow the extended part of the tray to lean back until it rests easily.
Installing the Media Guide Arm Installing the Media Guide Arm 1 Locate the hinged media guide arm holder above the top output bin. Media guide arm hol der 2 Open the holder by flipping it toward you until you see the slot for the media guide arm.
Connecting the Power Cord 3 Insert the tab on the end of the media guide arm into the slot. Lower the arm onto the top output bin. Tab Media guide arm Connecting the Power Cord 1 Plug one end of the power cord into the connector just below the main power switch on the back of the printer. 2 Plug the other end of the power cord into a standard electrical wall outlet (grounded AC outlet).
Printing a Start-up Page 2 » Press the front power switch located on the front, right side of the printer. Note: The Ready light flashes as the printer warms up, and then the message display flashes several messages. After a brief warm-up time, approximately 90 seconds, the printer prod uces a start-up page. Printing a Start-up Page When you turn on the printer, a start-up page prints. This page gives you an overview of your QMS 1725E Print System.
Printing a Start-up Page have purchased. Follow the installation procedures described in the chapter 6, “Printer Options,” in the Reference guide or the manual that came with your option kit. Otherwise, see chapter 6, “Troubleshooting,” of the Operation guide for more information on problems with printing a start-up page. M WA RNING! Turn the printer off and unplug the power cord b efore che cking for correct printer installation.
Installing Options Installing Options If you purchased any printer options, such as extra memory (SIMMs) or a hard disk, you can install them now. If installation instructions are included with the option, follow them. If not, installation instructions are included in chapter 6, “Printer Options,” of the Reference guide.
3 Connecting to a PC In This Chapter . . .
Introduction Introduction This chapter describes how to connect your printer to a PC via the parallel port and/or the serial port. If you have a brand-new PC, before connecting the printer you should follow the manufacturer’s instructions for setting up the computer and installing (if it's not already installed) any operating system software, such as DOS and Windows. What You Need Interface cables are not included with your printer. If you’re replacing a printer, you may already have the necessary cables.
Making the Connection n (IEEE 1284 is indicated on the cable). This cable must be 6.5 feet/2 meters or less in length. If your computer supports only Centronics (IEEE 488) unidirectional communication, you may use either an Centronics parallel cable (unmarked on cable) or an IEEE 1284 bidirectional parallel cable (IEEE 1284 is indicated on the cable). However, we recommend an IEEE 1284 cable. The IEEE 1284 cable must be 6.5 feet/2 meters or less in length while the Centronics cable may be longer.
Making the Connection n a Connect the 25-pin end of the cable to the PC’s parallel port. b Tighten all screws. c Connect the 36-pin end of the cable to the printer’s parallel port (it’s labeled “PARALLEL”). d Close the clips. Serial Cable To Computer To Printer 9-pin fem ale 9-pin fem ale or 25-pin female a Connect the serial cable (with the null modem adapter attached) to the PC’s 9- or 25-pin male serial port.
Testing Communication Testing Communication To test communication between your printer and your PC, first create a short file that ejects a page from the printer. Then send the file to the printer. Creating the Test File To create the test file, type the following commands at the DOS prompt: copy con printest.ps↵ showpage↵ ^D^Z↵ You can use either uppercase or lowercase letters; however, you must type the PostScript showpage operator in lowercase letters. The ↵ symbol means to press the Enter key.
Testing Communication 3 If the printer and PC are communicating, a blank page ejects from the printer. Skip ahead to “PC Printing Software” to finish connecting the printer. If a blank page doesn’t eject and you typed the file correctly, you may want to check your AUTOEXEC.BAT file to see if LPT1 (the parallel port) is being directed to COM1 (the serial port): a If the AUTOEXEC.BAT file contains the line mode lpt1:=com1: delete it.
Testing Communication If a blank page doesn’t eject and you typed the file correctly, you may want to check your AUTOEXEC.BAT file in DOS to make sure that the printer’s serial port settings match those of the PC. a Look for a command line like this in your AUTOEXEC.BAT file: mode com1: 9600,n,8,1,p In this example, the serial port settings are 9600 for baud rate, N (no) parity, 8 data bits, and 1 stop bit. The P stands for infinite retry. » Note: If the mode statement isnt present in your AUTO E XEC.
Testing Communication 1 Press the printer control panel Online/Offline key. The indicator goes out and the message window displays IDLE 2 Press the Menu key to enter the top-level menu. 3 Press the Next key one or more times until the message window displays OPERATOR CONTROL ADMINISTRATION 4 Press the Select key to enter the Administration menu.
Testing Communication Available baud rates are 300 BAUD 600 BAUD 1200 BAUD 2400 BAUD » 4800 BAUD 9600 BAUD 19200 BAUD 38400 BAUD Note: RS232 baud ra tes 19200 and 38400 require RT S/CTS protocol. XON/XOF F protocol is not supported at baud rates of 19200 and 3840 0. 12 When the baud rate you want is displayed, press the Select key.
PC Printing Software Verifying the Serial Port Setting Changes 1 Reboot the printer. 2 Compare the serial port settings listed on the start-up page to those in your AUTOEXEC.BAT file. 3 Try the communication test again. If a blank page ejects from the printer, the printer and the computer are communicating. Continue with “PC Printing Software,” to finish connecting the printer.
PC Printing Software page, rename the printer, download fonts, print font samples, and manage hard disks. Many of the procedures described in this manual involve using PS Exec. The README file on the PS Executive disk explains how to install the program, and the on-line help explains how to use it. Installing a PostScript Printer Driver If you’re using Windows, we recommend that you install the QMS-developed Windows driver (PSCRIPT.
What's Next? PC Screen Fonts Screen fonts allow you to see on the screen how your document looks before it is printed. However, you can use the printer fonts without having the corresponding screen fonts. You may be able to obtain PC screen fonts from your application manufacturer or from the QMS electronic fax system Q-FAX, which will fax you a request form to order the PC screen fonts. (See appendix A, “QMS Customer Support,” for information.
4 Connecting to an Ethernet Network In This Chapter . . .
Introduction Introduction The Ethernet port, also referred to as the QMS CrownNet network interface, is a combination of hardware and host software that allows your QMS 1725E printer to be connected to an Ethernet network that supports the following: Operating System Protocol AppleTalk EtherTalk LAN Manager/LAN Server NetBIOS/NetBEUI NetWare IPX/SPX TCP/IP TCP/IP Connecting to the Ethernet port consists of four steps: n n n n Connecting to the network Installing the software Configuring the int
Connecting to the Network Thin-Wire Ethernet Thin-wire Ethernet connections use BNC connectors. » Note: Unless the BNC T connector described in steps 1 and 2 is already installed on the thin-wire Ethernet cable, your networks op eration is disrupted during the connection process. See your network administrator before continuing. 1 Turn off the printer and unplug the power cord. 2 Attach one section of thin-wire Ethernet cable to one end of the BNC “T” connector.
Installing the Software Twisted-Pair Ethernet Twisted-pair Ethernet connections use RJ45 connectors. 1 Turn off the printer and unplug the power cord. 2 Connect one end of the twisted-pair Ethernet cable to the printer’s RJ45 Ethernet port. 3 Connect the other end of the cable to the 10BaseT concentrator. 4 Plug in the printer’s power cord. 5 Turn on the printer.
Installing the Software installation software, and destination is the full pathname of the directory in which the software will be installed (for example, a:install a: c:\crownadm↵). » Note: You cant install the utilities by copying files from the disks. You must run the installation progr a m. 3 When the installation is complete, remove the disk from the disk drive and store it in a safe place. 4 Skip to “Configuring the Interface,” later in this chapter.
Installing the Software 3 Open an OS/2 window, and at the C> prompt, change to the drive in which you inserted the CrownNet Manager disk (for example, a:↵). 4 At the drive prompt type lsminst x: y:↵ where x is the drive in which you inserted the CrownNet Manager disk, and y is the drive on which CrownNet Manager will be installed (for example, lsminst a: c:↵). » Note: If youve previously installed the CrownNet Manager, you can use lsminst x: y: /u↵ .
Installing the Software 9 In the Installation of CrownNet Ports dialog box, select the appropriate printer port(s) and choose Install. The selected ports are displayed in the CrownNet Manager window. » Note: Port names are either the default or those chosen in Interface . Configuration, later in this chapter Workstation Use this procedure to install the CrownAdmin software on the workstation. CrownAdmin lets you use Remote Console; it is not necessary for printing via OS/2.
Installing the Software 2 Change to the directory in which you want the UNIX utilities installed. The utilities automatically create and are installed in a directory named QMSoft in the current directory. » Note: This directory must be able to be mounted by all network nodes that need to access the printer. 3 If a PC file system (PCFS) is available on the UNIX host, mount the disk. For information on mounting a DOS FAT-formatted disk refer to the UNIX man page.
Installing the Software 10 If you’re using SNMP to manage your network using SunNet Manager, copy the appropriate files to the SunNet Manager agents directory. See your SunNet Manager documentation for more information. 11 Update the printer’s Internet name and address in the /etc/hosts file. 12 Run the QMS addprt utility by typing addprt↵ 13 Follow the instructions on the screen. 14 When the installation is complete, remove the disk from the disk drive and store it in a safe place.
Configuring the Interface Configuring the Interface This section describes the quick configuration procedure for the printer interface. For a complete discussion of all of the configuration options available through the Administration/Communications/CrownNet menu, see chapter 2, “Interface Configuration,” of the QMS CrownNet Interface System Administrator’s Guide.
Configuring the Interface 2 Skip to “Configuring the Network,” later in this chapter. LAN Manager/LAN Server 1 One unique printer name is broadcast to the network. Use the Administration/Communications/Network 2/CrownNet/ Lan Manager/Printer Name menu to enter the name of the printer. » Note: The name can be up to 16 characters long . Spaces and l owercase characters a re not allowed. However, Underscore characters (_) are allowed to simulate multiword names (for exa mple, PROD UCT_MKTG) .
Configuring the Interface 2 » In the Administration/Communications/Network 2/CrownNet/ NetWare/Config PServer/PServer Name[1], PServer Name[2], and PServer Name[3] menus, enter the name of the configured print server. Note: The three PServer Name[x] menus allow you to identify one print server w ith a name up to 48 characters long. (Up to 16 characters can be entered in each of the three menus). You cannot use these three menus to identify three print servers.
Configuring the Network TCP/IP 1 If necessary, in the Administration/Communications/Network 2/CrownNet/TCPIP/Internet Address menu, enter the printer’s Internet address. The factory default Internet address is 161.033.128.024. 2 If necessary, in the Administration/Communications/Network 2/CrownNet/TCPIP/Default Router menu enter the Internet address of the default router. The factory default router address is 000.000.000.000.
Configuring the Network 5 Click the close box. LAN Manager/LAN Server 1 With the CrownNet Manager for OS/2 installed and running, add the printer by clicking the Install entry on the action bar. The printer appears in the list displayed on the screen (for example, QMS_080086000001). 2 Use the appropriate section below to create a print queue and assign it to the printer. OS/2 Version 1.x If you’re using OS/2 version 2.x, skip to the next section.
Configuring the Network 5 Select IBMNULL as the printer driver. 6 If appropriate, fill in the Description and Printer Timeout Transmission Retry boxes. 7 Choose Add... to return to the Printers dialog box. » Note: If youre working with an existing printer, choos e Change 8 In the Printers dialog box, choose OK to return to the Print Manager. . Add a Print Queue 1 With the Print Manager still open, from the Setup menu choose Queues... 2 In the Queues dialog box, choose Add...
Configuring the Network 7 In the Queue dialog box choose OK to return to the Print Manager window. 8 Skip to “Print Queue Sharing.” OS/2 Version 2.x » Note: This is the standard method of installing a printer in OS/2 version 2 .x. 1 With OS/2 running, double-click the Templates folder. 2 Hold down the right mouse button and drag the Printer icon out to the Workplace Shell (or into a folder). 3 Type a name in the Printer Name field.
Configuring the Network 2 Type net share queue_name /print↵ where queue_name is the queue or printer object you created above. » Note: W hile queue and printer names may differ in OS/2 ve rsion 1.x, they are the same in version 2.x. NetWare Add a Print Server 1 From any network workstation, log in as supervisor to the file server you want to service the printer. 2 Start the NetWare PCONSOLE utility. 3 At the Available Options menu, select Print Server Information and press Enter.
Configuring the Network 5 In the Print Queue Information menu select Queue Servers and press Enter. 6 Press the Ins key to display the Queue Server Candidates menu. 7 Select the appropriate print server name and press Enter. 8 Press Esc four times to display the Exit PCONSOLE menu. 9 Select Yes and press Enter to save your changes and exit from PCONSOLE. TCP/IP 1 Log on the UNIX system as root.
If You Have Trouble and in the Administration/Communications/Network 2/ CrownNet/Common/HW Address menu). » Note: You can also send the hardware address of a UNIX system through the BOOT P and RARP utilities.
What's Next? What's Next? Now that you’ve connected your printer to an Ethernet network, continue with chapter 5, “Control Panel,” to learn about the printer’s control panel keys, indicators, and message window.
5 Control Panel In This Chapter...
Introduction Introduction The control panel, located on the front of the printer, allows you to direct the printer’s operation. In addition, it displays the current status of the printer, including any condition that needs your attention. The control panel consists of the following parts: n n Sixteen indicators provide printer status information and identify the current media source. A message window displays status and configuration information. Nine keys allow you to control the printer.
Control Panel Indicators Control Panel Indicators Indicators on the control panel display printer status information, current media source, and paper jam locations. Flashes when the printer is warming up. It remains on when the printer is ready to receive a print job and while it is processing or printing a job (unless an error is encountered). Lights when the printer requires operator intervention. This indicator is usually accompanied by a status message in the message window.
Message Window This light will flash to indicate the printer is terminating the current print job. Envelope feeder (optional) select indicator Jam indicator (4). Light in area of Upper paper cassette select suspected jam indicator location. Lower paper cassette select indicator Message Window The control panel message window provides status and configuration information. Status messages are listed in chapter 6, “Troubleshooting,” of the Operation guide.
Control Panel Keys If you’re not familiar with using the configuration menu, refer to chapter 4, “Printer Configuration,” of the Reference guide for complete information. Menu Administration/Miscellaneous/Keypad Language Choices English, French, German, Spanish Default English Notes The printer must be restarted for changes to the Keypad Language menu to take effect.
Control Panel Keys Press the Cancel key to cancel all print jobs currently printing, interpreting, or spooling; or to send an end-of-job indicator to print jobs waiting for incoming data. The printer then resumes printing other print jobs in the queue. If you press the Cancel key by mistake, or if you decide not to cancel a print job after pressing this key, press the Menu key to “cancel” the Cancel key’s function. Press the 600 DPI key to choose between printing at 300 dots per inch or 600 dots per inch.
What's Next? Press the Select key to access a menu or to choose a displayed menu option. What's Next? Now, you’re ready to print. For more information on the day-to-day operation of your printer, refer to the Operation guide. For more technical information, refer to the Reference guide.
A QMS Customer Support In This Chapter . . .
Sources of Support Sources of Support Several sources of help and information are available, depending on the type of help you need: Your QMS Vendor Your local vendor (the one from whom you bought the printer) may be best equipped to help you. Your vendor has specially trained service technicians available to answer questions, and the equipment to analyze your printer problems. Your Application Vendor Often, “printing” problems have more to do with the application being used than with the printer.
Sources of Support The QMS Corporate Bulletin Board System The QMS Corporate Bulletin Board System (BBS) contains technical support notes, application notes, drivers, patches, and utilities. Technical questions not requiring an immediate response can be left on electronic mail for the Sysop (System Operator). The bulletin board [(334) 633-3632] operates at 1200, 2400, 9600, and 14400 baud, 8 data bits, no parity, 1 stop bit, with XMODEM, YMODEM, and ZMODEM capabilities.
Sources of Support QMS Customer Technical Assurance (CTA) QMS Customer Technical Assurance is available M-F, 7:00 am-6:00 pm, Central Standard Time, at (334) 633-4500 (US). You can also fax questions to CTA at (334) 633-3716 (US). Please indicate whether you would like a fax or a phone call.
Sources of Support QMS National Service The following numbers are valid in the US. To contact QMS in other countries, see the list of world-wide offices inthe following section. (800) 762-8894 Call for service information and maintenance pricing for repair of all QMS printers and printers of various other manufacturers.
QMS Worldwide Offices QMS World-wide Offices United States/ Latin America QMS, Inc. One Magnum Pass Mobile, AL 36618 (334) 633-4300 Product Information: (800) 523-2696 OEM Information: (800) 631-2692 Consumables: (800) 777-7782 Fax: (334) 633-4866 E-mail: info@qms.com Latin America Fax: (334) 639-3347 Asia-Pacific QMS Asia-Pacific Auckland 64 (9) 630 7912 Melbourne 61 (3) 899 5777 Sydney 61 (2) 901 3235 Tokyo (81) (3) 3437 4030 Canada QMS Canada, Inc. 9630 Rte.
B Configuration Menu In This Chapter . . .
Configuration Menu Configuration Menu » Note: The Installation menu appears only when an op tional security card installed.
Press Configuration Menu Configuration Menu B-3
Configuration Menu Press v B-4 QMS 1725E Print System Getting Started
Index 10Base2 4-2 10BaseT 4-2 600 DPI key 5-6 A About the printer 1-2 Application Notes, QMS 3-11 Applications PC 3-11 Automatic Jam Recovery 1-11 B BNC connection 4-2 Bulletin board QMS 3-11 Bulletin board, QMS A-3 C Cables PC interface 3-2 Cancel key 5-6 CCITT 1-8 Communication Testing, parallel port 3-5 Communication, testing Serial port 3-6 Compile-Ahead Technology 1-9 Compressed Data Formats 1-11 CompuServe A-3 Configuration Ethernet network 4-13 Ethernet port 4-10 Menu diagrams B-2,3,4 Connecti
Context Switching 1-11 Control panel Indicators 5-3 LEDs 5-3 Message window 5-4 CrownAdmin software Installation, DOS 4-4 Installation, Macintosh 4-5 Installation, Windows 4-9 CrownNet Manager software Installation, OS/2 4-5 Customer support, QMS A-2 D Documentation 1-2, 1-3 Optional 1-4 DOS CrownAdmin software 4-4 DOS commands mode 3-7 Driver PC 3-10 See also Printer driver Windows 3-11 Duplex key 5-6 E Emulation Sensing Processor (ESP) Technology 1-10 Emulations 1-14 Ethernet 10Base2 4-2 10BaseT 4-2 T
N NetWare Configuration, Ethernet port 4-11 Configuration, network 4-17 Network Interfaces 1-14 Next key 5-6 Novell NetWare See NetWare O Online/Offline key 5-5 Optional fonts 1-13 Options, printer 1-13 OS/2 CrownNet Manager installation 4-5 P Parallel Cable 3-2 Parallel port 3-3 Testing communication 3-5 PC Applications 3-11 Driver 3-10 PS Executive Series Utilities 3-10 Screen fonts 3-12 Software 3-11 Testing parallel port 3-5 PCMCIA Card Slot 1-12 PostScript Level 2 Emulation and Level 1 1-9 PostScr
Customer A-2 Internet A-3 QMS bulletin board A-3 QMS, World-wide A-6 Technical A-4 United States A-4 T TCP/IP Configuration, Ethernet port 4-13 Configuration, network 4-18 Test file, creating 3-5 Testing communication 3-6 Testing, PC Parallel port 3-5 Thin-wire Ethernet 4-2 Tray Select key 5-6 Troubleshooting Ethernet port 4-19 Twisted-pair Ethernet 4-2 Typographic Conventions 1-7 U UNIX Utilities, installation 4-7 Upgradable RAM (Random Access Memory) 1-13 W Windows CrownAdmin software 4-9 Windows dr
