IBM Personal Computer Types 2179 and 6643 Hardware Maintenance Manual
IBM Personal Computer Types 2179 and 6643 Hardware Maintenance Manual
: Note: Before using this information and the product it supports, be sure to read the general information under “Notices” on page 116. Third Edition (July 2004) INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
About this manual Important safety information . . . . . . . . iii Online support . . . . . . . . . . . . iv This manual contains service and reference information for the IBM Personal Computer, Types 2179 and 6643.
Prenez connaissance de toutes les consignes de type Attention et Danger avant de procéder aux opérations décrites par les instructions. Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen. Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione. Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación.
Contents About this manual . . . . . . . . . . iii Important safety information Online support . . . . . . . . . . . . . . . . . . . iii . iv Chapter 1. General checkout . . . . . . 1 General Checkout. . . . . . . . . . . . Module test menu and hardware configuration report. . . . . . . . . . . . . . . . 1 . 2 Chapter 2. General information . . . . . 3 Features . . . Security . . Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 . 3 .
Setting Automatic Hardware Power Management features . . . . . . . . . . . . . . . . Automatic Power-On features . . . . . . . . Network settings . . . . . . . . . . . . Flash over LAN (update POST/BIOS over network) Wake on LAN . . . . . . . . . . . . . Chapter 8. Related service information Safety notices (multi-lingual translations) . Safety information . . . . . . . . . General safety . . . . . . . . . Grounding requirements . . . . . Electrical safety . . . . . . . . .
Chapter 1. General checkout General Checkout This general checkout procedure is for types 2179 and 6643 computers. Attention: The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving or formatting. Data or programs can be overwritten if you select an incorrect drive. Diagnostic error messages appear when a test program finds a problem with a hardware option.
If NO, continue to 002 . If YES, proceed to 003 . 002 If the Power Management feature is enabled, do the following: 1. Start the Configuration/Setup Utility program (see “Setup Utility program” on page 5.) 2. Select Power Management from the Configuration/Setup Utility program menu. 3. Select APM. 4. Be sure APM BIOS Mode is set to Disabled. If it is not, press Left Arrow (}) or Right Arrow (Æ) to change the setting. 5. Select Automatic Hardware Power Management. 6.
Chapter 2. General information Features . . Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 . 3 Specifications . . . . . . . . . . . . . . 3 Features The IBM Personal Computer Types 2179 and 6643 come with: v One EIDE hard disk drive v One 3.
Environment Air temperature: v System on: 5 to 35 C (41 to 95 F) v System off: -10 to 60 C (14 to 140 F) Humidity: v System on: 8% to 80% v System off: 8% to 80% Maximum altitude: 3048 m (10,000 ft.) Heat Output Approximate heat output in BTUs per hour: v Minimum: 340 BTU/hr. (100 watts) v Maximum: 2385 BTU/hr.
Chapter 3. Diagnostics Setup Utility program . . . . . . . . . Diagnostics and test information . . . . . IBM PC Enhanced Diagnostics . . . . . . Diagnostics program download . . . . . Starting the IBM PC Enhanced Diagnostics Program . . . . . . . . . . . . . Navigating through the diagnostics programs Running diagnostics tests . . . . . . . Test selection . . . . . . . . . . . IBM PC Enhanced Memory Diagnostics . . Alert-On LAN test . . . . . . . . . . . . . . . . . 5 5 6 6 . . . . . . . . . . . .
Notes: 1. Types 2179 and 6643 computers default to come up quiet (No Beep and no memory count and checkpoint code display) when no errors are detected. 2. Use Beep codes and the IBM Enhanced Diagnostics to diagnose and fix problems. 3. Check all power supply voltages before you replace the system board. (See “Power Supply” on page 16). 4. Check the hard disk drive jumper settings before you replace a hard disk drive. (See “Hard disk drive jumper settings” on page 70). 5.
2. Wait 10 seconds. 3. Insert the IBM PC Enhanced Diagnostics Diskette into diskette drive A. 4. Power-on the system. The initial diagnostics menu will be displayed. Navigating through the diagnostics programs Use either the mouse or the keyboard to navigate through the Enhanced Diagnostics program. v v v v Use the cursor movement keys to navigate within the menus. The Enter key is used to select a menu item. The Esc key is used to back up to the previous menu. For online help select F1.
2. Highlight either the Memory Test-Full or Memory Test-Quick option and press Enter. 3. v Memory Test-Full The full memory test will take about 80 seconds per MB of memory and will detect marginal, intermittent, and solid (stuck) memory failures. v Memory Test-Quick The quick memory test will take about 20 seconds per MB of memory and will detect solid (stuck) memory failures only. Notes: Either level of memory testing can be performed on all memory or a selected DIMM socket.
– Diagnostics were run on the specified date. – Diagnostics were run on the specified IBM computer. – The diagnostic error code is recorded correctly. v Text: Description of the error. Note: See “IBM Enhanced Diagnostic error codes” on page 37 for error code listings. Hard file Smart test Use the Hard File Smart Test when the system management tool has detected a hard file SMART alert. The Smart test does the following: v Interrogates IDE devices for support of the SMART instruction set.
v Performs all the steps in Quick Erase. v Provides a DOS utility that writes random data to all sectors of the hard drive. v Provide an estimate of time to completion along with a visual representation of completion status. v Provides messages that warn the user about non-recoverable process. Important: Make sure that all data is backed up before using the Quick or Full Erase functions. To select the Quick Erase or Full Erase Hard Drive utility, use the following procedure. 1.
Message Failure Found Recommended Actions 2xx-1y (For SIMMs) A memory error was detected in SIMM socket Y Replace the SIMM in the socket identified by the last digit of the error code. Re-run the Test If the same error code occurs again, replace the system board. 2xx-2y (for DIMMs/RIMMs) A memory error was detected in DIMM/RIMM pair socket Y Replace the DIMM/RIMM in the socket identified by the last digit of the error code.
When to use the Low-Level Format program Notes 1. The low-level format is not available on all diagnostic diskettes. 2. Before formatting the hard disk drive, make a backup copy of the files on the drive to be formatted. Use the Low-Level Format program in the following situations: v When you are installing software that requires a low-level format. v When you get recurring messages from the test programs directing you to run the Low-Level Format program on the hard disk.
Chapter 4. FRU replacements Moving The Computer . . . . . . . . System board layout . . . . . . . . . CMOS Clear jumper settings . . . . . . Processor Speed Settings . . . . . . . . System Board Memory . . . . . . . . Removing a DIMM . . . . . . . . . . Installing a DIMM . . . . . . . . . . Power Supply . . . . . . . . . . . 20-pin main power supply connection . . . Display . . . . . . . . . . . . . . Computer exploded view (Types 2179 and 6643) Input/Output connectors . . . . . . . .
7. Lift the computer as shown and take care not to let the keyboard slide off the base.
22 Ethernet connector 23 PS/2 keyboard and mouse connector. CMOS Clear jumper settings CMOS Clear Jumper Description 1.2 Normal 2.3 Clear CMOS To clear CMOS, see “CMOS Clear Procedure” on page 72. Processor Speed Settings Processor FSB speed for the IBM Personal Computer Types 2179 and 6643 are set in the Setup Utility (configuration) program. There are no jumper settings for processor speed. System Board Memory Types 2179 and 6643 use PC133 Non-Parity DIMM memory modules.
Installing a DIMM Notches 1. Position the DIMM above the connector so that the two notches on the bottom edge of the module align properly with the empty connector. 2. Firmly push the module straight down into the connector until the retaining clips pop up and fit snugly around both ends of the module.
Pin Signal Function 5 COM Ground 6 5V +5 V dc 7 COM Ground 8 POK Power Good 9 5VSB Standby Voltage 10 12 V +12 V dc 11 3.3 V +3.3 V dc 12 -12 V -12 V dc 13 COM Ground 14 PS-ON DC Remote Enable 15 COM Ground 16 COM Ground 17 COM Ground 18 -5 V -5 V dc 19 5V +5 V dc 20 5V +5 V dc If the voltages are not correct, and the power cord is good, replace the power supply.
2. Replace system board. If you are unable to correct the problem, go to “Undetermined problems” on page 56. Computer exploded view (Types 2179 and 6643) I/O connectors and removal procedures are described on the following pages. Note: The number of defective pixels to qualify a TFT LCD panel to be replaced under warranty is 8 or more for all types 2179 and 6643 computers.
Input/Output connectors 1 Power connector 2 USB connector 3 USB keyboard and mouse connector 4 Audio line in connector 5 Audio line out connector 6 Microphone connector Chapter 4.
1 Modem connector 2 Ethernet connector 3 PS/2 mouse connector 4 PS/2 keyboard connector Controls and status indicators 20 1 Hard disk drive ″in use″ indicator 2 Power/Standby indicator 3 Power button 4 LCD brightness decrease switch 5 LCD brightness increase switch 6 Device bay release button 7 Diskette eject button 8 CD-ROM drive or DVD-ROM drive eject button 9 CD-ROM drive or DVD-ROM drive 10 Diskette drive ″in use″ indicator 11 Diskette drive
– 1 Standby button 2 Standby LED 3 Num Lock LED 4 Caps Lock LED 5 Scroll Lock LED 6 Mute button 7 Stop button 8 Play/Pause button 9 Volume control 10 Next track button 11 Previous track button + Rear bucket housing (rear cover) removal Chapter 4.
Note: 1. Before servicing, disconnect all cables attached to the computer. 2. For proper cooling, do not operate the computer without all covers in place. 3. When placing the monitor on a flat surface, place it on a padded surface such as cloth or paper towels to protect the monitor and monitor bezel from scratches. 1. 2. 3. 4. 5. Turn off the computer and all attached devices. Unplug the power cord. Pry off the four snap-on screw covers. Unscrew the four captured screws.
Hard disk drive removal 1. Remove the rear bucket housing, see “Rear bucket housing (rear cover) removal” on page 21. 2. To release the hard disk drive, use a flat-blade screw driver to pry the latch as shown. 3. Rotate the hard disk drive outward, and disconnect the power and signal cables from the drive. 4. Lift the hard disk drive up and back to release the hook from the rear EMC cover. Rear EMC cover assembly removal The rear EMC cover must be removed in order to remove the system board. 1.
2. Remove the four thumb screws holding the system board cover. 3. Lift the rear EMC cover up and rotate it as shown by the arrow. It is not necessary to remove the hard disk drive assembly. Diskette drive/CD-ROM drive/DVD drive removal 1. Remove the upper base cover, see“Upper base cover and base cover wing removal” on page 22. 2. Release the drive unit device bay to the down position. 3. Remove the device bay bezel by gently pulling it out from both sides. 4.
Speaker assembly removal 1. Remove the upper base cover, see “Upper base cover and base cover wing removal” on page 22. 2. Remove both left and right base cover wings. 3. Remove two side screws that secure the metal speaker grill. 4. Place the LCD down on a soft covered flat surface. 5. Remove the bottom plate stand (6 screws). 6. Remove the rear bucket housing, see “Rear bucket housing (rear cover) removal” on page 21. 7. Remove the rear EMC cover, see “Rear EMC cover assembly removal” on page 23. 8.
Fan removal To remove the rear bucket housing-fan do the following: 1. Remove the rear bucket housing, see “Rear bucket housing (rear cover) removal” on page 21. 2. Remove the rear EMC cover assembly, see “Rear EMC cover assembly removal” on page 23. 3. Remove the fan assembly (four screws) from the EMC cover assembly. Power supply removal Note: Make sure the power supply voltage switch is set to the proper operating voltage; 115V or 230V.
To remove the power supply, do the following: 1. Disconnect the power cable. 2. Remove the two base cover wings and the upper base cover from the hinge stand assembly, see “Upper base cover and base cover wing removal” on page 22. 3. Remove the rear EMC cover assembly, see “Rear EMC cover assembly removal” on page 23. 4. Disconnect the hard disk drive power cable. 5. Disconnect the diskette drive power cable. 6. Disconnect the power supply cable from the system board. 7.
Processor removal 1. Remove the rear bucket housing, see “Rear bucket housing (rear cover) removal” on page 21. 2. Remove the rear EMC cover assembly, see “Rear EMC cover assembly removal” on page 23. 3. Release the processor heatsink clip as shown above. 4. If installed, disconnect the processor fan cable. 5. Lift the processor socket lever to the up position. Attention: Be careful not to damage the processor pins. 6. Lift the processor straight up from its socket.
System board removal 1. Remove the rear bucket housing, see “Rear bucket housing (rear cover) removal” on page 21. 2. Remove the rear EMC cover assembly, see “Rear EMC cover assembly removal” on page 23. 3. Disconnect all cables attached to the system board. 4. Unplug any installed PCI cards. 5. Remove the nine system board screws. 6. Lift the system board from the chassis assembly. Power inverter board removal Attention: 1.
1. Remove the rear bucket housing, see “Rear bucket housing (rear cover) removal” on page 21. 2. Remove the four power inverter board cover screws. Use the tamper resistant screw driver, IBM part number 19K3624, to remove these screws. 3. Disconnect the two end cables and the LCD cable from the power inverter board. 4. Remove the two screws from the power inverter board.
Chassis assembly removal 1. Remove the rear bucket housing, see “Rear bucket housing (rear cover) removal” on page 21. 2. Remove the rear EMC cover assembly, see “Rear EMC cover assembly removal” on page 23. 3. Disconnect all cables attached to the system board. 4. 5. 6. 7. 8. Unplug any installed PCI cards. Remove the nine system board screws. Lift the system board from the chassis assembly. Remove the two screws as shown.
Front bezel removal 1. Remove the rear bucket housing, see “Rear bucket housing (rear cover) removal” on page 21. 2. Remove the four corner screws securing the bezel to the LCD housing assembly. 3. Gently pull the bezel from the LCD housing. Note the plastic tabs on the bezel.
Notes: v Protect the LCD panel from being scratched. v Lay the LCD panel down on a flat clean surface over a cloth or other soft material that will protect it from being scratched. v Be careful not to allow other items to come close to the LCD panel as those items might touch the panel and scratch it. Note: The number of defective pixels to qualify a TFT LCD panel to be replaced under warrant is 8 or more for all types 2179 and 6643 computers. 1.
Installing the Receiver card 1. Lay the LCD panel on a flat protected surface. 2. Put each stand-off on the threaded holes of the LCD panel. 3. Place the receiver card over the stand-offs and by visual site line up the receiver card holes with the stand-offs. 4. Lower the receiver card down on the stand-offs and put mild pressure on the left side of the card in order to seat the card into its connectors. 5.
Chapter 5. Symptom-to-FRU Index Beep symptoms . . . . . . . . Hard disk drive boot error . . . . IBM Enhanced Diagnostic error codes . . . . . . . . . . . . . 35 . 36 . 37 POST error codes . . . Undetermined problems . . . . . . . . . . . . . . . . . . 54 . 56 The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 2, “General information,” on page 3.
Beep Symptom FRU/Action 7 Processor exception interrupt error 1. Processor 8 Display memory read/write error 1. Memory module 9 ROM Checksum error 1. System Board 10 CMOS shutdown register read/write error 1. System Board 11 Cache error/External Cache bad 1. System Board 2. System Board 2. System Board Hard disk drive boot error A hard disk drive boot error (error codes 1962 and I999030X) can have the following causes.
IBM Enhanced Diagnostic error codes Refer to the following diagnostic error codes when using the diagnostic tests. See “Diagnostics and test information” on page 5 for the specific type for information about the diagnostic programs. In the following index, X can represent any number. Diagnostic Error Code FRU/Action 000-000-XXX BIOS Test Passed 1. No action 000-002-XXX BIOS Timeout 1. Flash the system 000-024-XXX BIOS Addressing test failure 1.
Diagnostic Error Code FRU/Action 000-197-XXX BIOS test warning 1. Make sure the component that is called out is connected and/or enabled 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 000-198-XXX BIOS test aborted 1. If a component is called out, make sure it is connected and/or enabled 2. Flash the system and re-test 3. Go to the ″Undetermined problems″ section 000-199-XXX BIOS test failed, cause unknown 1. Go to the ″Undetermined problems″ section 2.
Diagnostic Error Code FRU/Action 001-038-XXX System Extension failure 1. Adapter card 001-039-XXX System DMI data structure error 1. Flash the system 001-040-XXX System IRQ failure 1. Power-off/on system and re-test 001-041-XXX System DMA failure 1. Power-off/on system and re-test 001-195-XXX System Test aborted by user 1. Information 001-196-XXX System test halt, error threshold exceeded 1. Press F3 to review the log file 001-197-XXX System test warning 1.
40 Diagnostic Error Code FRU/Action 001-271-XXX System IRQ4 failure 1. Device on IRQ4 001-272-XXX System IRQ5 failure 1. Device on IRQ5 001-273-XXX System IRQ6 (diskette drive) failure 1. Diskette Cable 001-274-XXX System IRQ7 failure 1. Device on IRQ7 001-275-XXX System IRQ8 failure 1. Device on IRQ8 001-276-XXX System IRQ9 failure 1. Device on IRQ9 001-277-XXX System IRQ10 failure 1. Device on IRQ10 001-278-XXX System IRQ11 failure 1. Device on IRQ11 001-279-XXX System IRQ12 failure 1.
Diagnostic Error Code FRU/Action 001-301-XXX System RTC Century byte error 1. Flash the system 005-000-XXX Video Test Passed 1. No action 005-00X-XXX Video error 1. Video card, if installed 005-010-XXX 005-011-XXX 005-012-XXX 005-013-XXX Video Signal failure 1. Video card, if installed 005-016-XXX Video Simple Pattern test failure 1. Video Ram 005-024-XXX Video Addressing test failure 1. Video card, if installed 005-025-XXX Video Checksum Value error 1.
Diagnostic Error Code FRU/Action 005-197-XXX Video test warning 1. Make sure the component that is called out is connected and/or enabled 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 005-198-XXX Video test aborted 1. If a component is called out, make sure it is connected and/or enabled 2. Flash the system and re-test 3. Go to the ″Undetermined problems″ section 005-199-XXX Video test failed, cause unknown 1. Go to the ″Undetermined problems″ section 2.
Diagnostic Error Code FRU/Action 011-000-XXX Serial port Interface Test Passed 1. No action 011-001-XXX Serial port Presence 1. Remove external serial device, if present 2. Run setup, enable port 3. System board 011-002-XXX 011-003-XXX Serial port Timeout/Parity error 1. System board 011-013-XXX 011-014-XXX Serial port Control Signal/Loopback test failure 1. System board 011-015-XXX Serial port External Loopback failure 1. Wrap plug 011-027-XXX Serial port Configuration/Setup error 1.
Diagnostic Error Code FRU/Action 014-001-XXX Parallel port Presence 1. Remove external parallel device, if present 2. Run setup, enable port 3. System board 014-002-XXX 014-003-XXX Parallel port Timeout/Parity error 1. System board 014-013-XXX 014-014-XXX Parallel port Control Signal/Loopback test failure 1. System board 014-015-XXX Parallel port External Loopback failure 1. Wrap plug 014-027-XXX Parallel port Configuration/Setup error 1. Run Setup, enable port 2. System board 2.
Diagnostic Error Code FRU/Action 015-002-XXX USB port Timeout 1. Remove USB device(s) and re-test 015-015-XXX USB port External Loopback failure 1. Remove USB device(s) and re-test 015-027-XXX USB port Configuration/Setup error 1. Flash the system 015-032-XXX USB port Device Controller failure 1. System board 015-034-XXX USB port buffer allocation failure 1. Reboot the system 2. System board 2. System board 2. System board 2. Flash the system 3. Run memory test 4.
Diagnostic Error Code FRU/Action 018-195-XXX PCI Card Test aborted by user 1. PCI card 2. Information 3. Re-start the test, if necessary 018-196-XXX PCI Card test halt, error threshold exceeded 1. Press F3 to review the log file 018-197-XXX PCI Card test warning 1. Make sure the component that is called out is connected and/or enabled 2. Re-start the test to reset the log file 2. Re-run test 3. Component that is called out in warning statement 4.
Diagnostic Error Code FRU/Action 020-199-XXX PCI test failed, cause unknown 1. Go to the ″Undetermined problems″ section 2. Flash the system and re-test 3. Replace component under function test 020-262-XXX PCI system error 1. PCI card 2. Riser card, if installed 3. System board 025-000-XXX IDE interface Test Passed 1. No action 025-00X-XXX 025-01X-XXX IDE interface failure 1. IDE signal cable 2. Check power supply 3. IDE device 4.
Diagnostic Error Code FRU/Action 030-00X-XXX 030-01X-XXX SCSI interface failure 1. SCSI signal cable 2. Check power supply 3. SCSI device 4. SCSI adapter card, if installed 5. System board 030-027-XXX SCSI interface Configuration/Setup error 1. SCSI signal cable 2. Flash the system 3. SCSI device 4. SCSI adapter card, if installed 5. System board 030-03X-XXX 030-04X-XXX SCSI interface error 1. SCSI signal cable 2. Check power supply 3. SCSI device 4. SCSI adapter card, if installed 5.
Diagnostic Error Code FRU/Action 035-196-XXX RAID interface test halt, error threshold exceeded 1. Press F3 to review the log file 035-197-XXX RAID interface test warning 1. Make sure the component that is called out is connected and/or enabled 2. Re-start the test to reset the log file 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 035-198-XXX RAID interface test aborted 1. If a component is called out, make sure it is connected and/or enabled 2.
Diagnostic Error Code FRU/Action 071-199-XXX Audio port test failed, cause unknown 1. Go to the ″Undetermined problems″ section 2. Flash the system and re-test 3. Replace component under function test 071-25X-XXX Audio port failure 1. Speakers 2. Audio card, if installed 3. System board 080-000-XXX Game Port interface Test Passed 1. No action 080-XXX-XXX Game Port interface Error 1. Remove the game port device and re-test the system 080-195-XXX Game Port interface Test aborted by user 1.
Diagnostic Error Code FRU/Action 086-196-XXX Mouse Port interface test halt, error threshold exceeded 1. Press F3 to review the log file 086-197-XXX Mouse Port interface test warning 1. Make sure the component that is called out is connected and/or enabled 2. Re-start the test to reset the log file 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 086-198-XXX Mouse Port interface test aborted 1.
Diagnostic Error Code FRU/Action 170-195-XXX Voltage Sensor(s) Test aborted by user 1. Information 170-196-XXX Voltage Sensor(s) test halt, error threshold exceeded 1. Press F3 to review the log file 170-197-XXX Voltage Sensor(s) test warning 1. Make sure the component that is called out is connected and/or enabled 2. Re-start the test, if necessary 2. Re-start the test to reset the log file 2. Re-run test 3. Component that is called out in warning statement 4.
Diagnostic Error Code FRU/Action 175-199-XXX Thermal Sensor(s) test failed, cause unknown 1. Go to the ″Undetermined problems″ section 2. Flash the system and re-test 3. Replace component under function test 175-250-XXX 175-251-XXX Thermal Sensor(s) limit error 1. Check fans 2. Check Power supply 3. Microprocessor 4. System board 185-000-XXX Asset Security Test Passed 1. No action 185-XXX-XXX Asset Security failure 1. Flash system 185-278-XXX Asset Security Chassis Intrusion 1.
Diagnostic Error Code FRU/Action 217-28X-XXX 217-29X-XXX Hard Disk Drive (SCSI) error 1. Hard Disk Drive Cable 2. Check power supply voltages 3. Hard Disk drive (SCSI) 4. SCSI adapter card 5. System board 220-000-XXX Hi-Capacity Cartridge Drive Test Passed 1. No action 220-XXX-XXX Hi-Capacity Cartridge Drive error 1. Remove the Hi-Capacity Cartridge Drive and re-test the system 301-XXX-XXX Keyboard error 1. Keyboard 2. Check and test mouse 3. System board 301-000-XXX Keyboard Test Passed 1.
If the POST finishes without detecting any problems, a single beep sounds and the first screen of the operating system or application program appears. Note: Types 2179 and 6643 computers default to come up quiet (no beep and no memory count and checkpoint code display) when no errors are detected by POST. To enable beep and memory count and checkpoint code display when a successful POST occurs, do the following: 1.
POST Error Code FRU/Action 5962 An IDE device (other than hard drive) configuration error 1. Run Configuration 2. CD-ROM/DVD/CD-RW Drive. This occurs when a drive is added or removed. 3. System Board 4. Riser card if installed Undetermined problems Check the power supply voltages (see “Power Supply” on page 16). If the voltages are correct, return here and continue with the following steps. 1. Power-off the computer. 2. Remove or disconnect the following components (if installed) one at a time. a.
Chapter 6. Parts listing 1 2 3 4 5 7 6 8 12 13 14 15 16 17 18 9 10 11 19 20 21 22 23 24 25 26 27 28 30 29 System Type 2179 Type 2179 parts listing supports the following models: 700, 750, 50A, 52A, 90S, 90T, 90K, 968, 50J, 70F, 71U, 71F, 51J, 77U, 53A, 91G, 97G, 51Q, 53U, 52C, 52M, 52H, 77F, 81U, 81F, 81G, 84Q, 84J, 86U, 86S, 86H, 86Y, 86G, 86A, 88U, GG1, 85C, 85D, 85M, 85V © Copyright IBM Corp.
Index 58 System (Type 2179) FRU No. 1 PCI housing (Scuba Housing) (all models) 09N3282 2 Rear bucket housing (all models) (Includes rear housing, USB audio card bracket, keylock cover, keylock assembly, PCI housing, screws, and USB audio label) 09N3281 3 Audio/USB board (Line-in, Mic-in, head Phone-out) (all models) 09N3274 4 Hard disk drive bracket assembly (Includes hard disk drive bracket, 4 ground clips (shielding) and 4 grommets (dampers) (all models) 19K3408 5 10GB HDD, 3.
Index System (Type 2179) FRU No.
Index 60 System (Type 2179) FRU No.
Index System (Type 2179) FRU No.
Index 62 System (Type 6643) FRU No.
Index System (Type 6643) FRU No. 24 DASD Interface (FDD/CD-ROM board) (all models) 09N3270 25 FDD/CD-ROM drive bracket assembly (Includes FDD bracket, CD bracket, 2 device bay clips, device release button, device release button (left) and 2 device release springs) (all models) 19K2633 26 3.
Keyboards Type 2179 - USB RAK3 Stealth Black Note: v Japanese keyboard is Platinum Mist Silver Color. v Keyboards are USB interface, no adapter, with 2 USB ports.
Keyboards - Type 2179 FRU UK English (models 968, 91G, 97G, 81G, 86G) 09N5705 US International (models TBD) 09N5706 Yugoslavian/Latin (models TBD) 09N5707 Brazil/Portuguese (models TBD) 09N5708 Rapid Access Wireless (RF) Keyboards - Type 2179 FRU RF Kit (contains keyboard, mouse, receiver and pubs) (model 88U) 22P5183 PC Next, Black Keyboards - Type 2179 US English (model GG1) FRU 37L2551 Keyboards Type 6643 - USB Standard Stealth Black Note: Keyboards are USB interface, no adapter, no USB p
Keyboards - Type 6643 FRU Portuguese 09N5613 Romania 09N5614 Russian 09N5615 Russian/Cyrillic 09N5616 Serbian/Cyrillic 09N5617 Slovakian 09N5618 Spanish 09N5619 Swed/Fin 09N5620 Swiss French/German 09N5621 Thailand 09N5622 Turkish (ID 179) 09N5624 Turkish (ID 440) 09N5623 UK English 09N5625 US English, US/CAN/China 09N5590 US International 09N5626 Yugoslavian/Latin 09N5627 Computer power cords Straight, inline, 6 foot, black Power Cords - Type 2179 FRU US, Latin America (
Six foot, right angle, black Power Cords - Type 2179 FRU United Kingdom, Hong Kong, Singapore (model 968) 14F0029 Denmark (model 968) 13F9993 Italy, Chile (model 968) 14F0065 Power Cords - Type 6643 FRU Argentina 36L8875 Australia 13F9936 Bolivia 13F9956 Brazil 13F9956 Canada 13F9956 Chile 14F0065 China 02K0542 Columbia 13F9956 Costa Rica 13F9956 Denmark 13F9993 Dominican Republic 13F9956 Ecuador 13F9956 El Salvador 13F9956 Finland 13F9975 France 13F9975 Germany 13F9
The following tools are required to service these computers: v A volt-ohm meter, IBM P/N 73G5404 v Tamper resistant screw driver IBM P/N 19K3624 68 Hardware Maintenance Manual
Chapter 7. Additional service information Security . . . . . . . . . . . . . Passwords . . . . . . . . . . . . Power-on password . . . . . . . Removing a power-on password . . Administrator password . . . . . . Administrator password control . . . Operating system password . . . . . Vital product data . . . . . . . . . Alert on LAN . . . . . . . . . . Hard disk drive jumper settings . . . . IDE hard disk drive settings . . . . . CD-ROM drive/DVD drive jumper settings BIOS levels . . . . . . . . . . . . . .
Administrator password The administrator password is used to restrict access to the Configuration/Setup Utility program. If the administrator password is activated, and you do not enter the administrator password, the configuration can be viewed but not changed. Note: Types 2179 and 6643 have Enhanced Security Mode. If Enhanced Security mode is enabled and there is no password given, the computer will act as if Enhanced Security is disabled.
IDE hard disk drive settings 1 Primary (Master) Hard Disk Drive 2 Secondary (Slave) Hard Disk Drive CD-ROM drive/DVD drive jumper settings 12 3 The slim CD-ROM drive and DVD drive are connected to the DASD interface board. The DASD interface board includes connectors for the two signal cables, power and speaker cables and jumper pins: v Primary (master) pins 1,2 v Secondary (slave) pins 2,3 BIOS levels An incorrect level of BIOS can cause false error and unnecessary FRU replacement.
v Sources for determining the latest level BIOS available 1. IBM Home Page, Support http://www.ibm.com/pc/us/ 2. PC PartnerInfo-Technical Database (CTSTIPS.NSF) 3. IBM Support Center 4. Levels 1 and 2 Support 5. RETAIN ® v Sources for obtaining the latest level BIOS available 1. IBM Home Page, Support http://www.ibm.com/pc/us/ 2. PC PartnerInfo-Technical Database (CTSTIPS.NSF) 3. Support Center 4. Levels 1 and 2 Support To update (flash) the BIOS, see “Flash (BIOS/VPD) update procedure.
Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Advanced Power Management and Rapid Resume™ Manager are features of some personal computers.
3. Select the APM BIOS Mode and be sure it is set to Enabled. If it is not, press Left Arrow (}) or Right Arrow (Æ) to change the setting. 4. Press Esc to go back one screen. 5. Select Automatic Hardware On. 6. Set Automatic Hardware Power On to Enabled. 7. Enable or disable the following: v Wake On Lan v Wake Up On Alarm v PCI Modem Ring Detect v PCI Wake Up 8. Press Esc twice to return to the Configuration/Setup Utility program menu. 9.
This setting is used to enable or disable the Flash over LAN feature. When the feature is enabled, the system programs in the computer can be updated remotely from a network server. If the administrator password is set in the computer, it does not have to be entered by the server. To access the Flash over LAN setting, use the following procedure. 1. Start the Configuration/Setup Utility program. See “Setup Utility program” on page 5. 2. Select System Security. 3.
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Chapter 8. Related service information Safety notices (multi-lingual translations) . Safety information . . . . . . . . . General safety . . . . . . . . . Grounding requirements . . . . . Electrical safety . . . . . . . . . Handling electrostatic discharge-sensitive devices . . . . . . . . . . . Safety inspection guide . . . . . . Problem determination tips . . . . . . File updates . . . . . . . . . . Adding adapters to the system . . . . . . . . . . . . . . . . . . 77 102 102 102 102 . . . . . . . .
To Connect To Disconnect 1. Turn Everything OFF. 1. Turn Everything OFF. 2. First, attach all cables to devices. 2. First, remove power cord(s) from outlet. 3. Attach signal cables to receptacles 3. Remove signal cables from receptacles. 4. Attach power cord(s) to outlet. 4. Remove all cables from devices. 5. Turn device ON. Note: In the UK, by law, the telephone cable Note: In the UK, the power cord must be must be connected after the power cord. disconnected after the telephone cable.
≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) CAUTION: Use safe lifting practices when lifting your machine. CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunications systems, networks, and modems before you open the server covers, unless instructed otherwise in the installation and configuration procedures. Chapter 8.
PERIGO Para evitar choques elétricos, não conecte ou desconecte nenhum cabo, nem efetue instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. Para evitar choques elétricos: v O cabo de alimentação deve ser conectado a um receptáculo corretamente instalado e aterrado. v Todos os equipamentos aos quais este produto será conectado devem também ser conectados a receptáculos corretamente instalados.
Cuidado: Ao substituir a bateria, utilize apenas o Número de Peça IBM 33F8354 ou um tipo de bateria equivalente recomendado pelo fabricante. Se seu sistema possuir um módulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de módulo, produzido pelo mesmo fabricante. A bateria contém lítio e pode explodir se não for utilizada, manuseada e descartada de forma adequada. Não: v Jogue ou coloque na água v Aqueça a mais de 100°C (212°F) v Conserte nem desmonte.
≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) Cuidado: Utilize práticas seguras para levantamento de peso ao levantar sua máquina. Cuidado: A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicação é perigosa. Para evitar ferimentos pessoais ou danos aos equipamentos, desconecte os cabos de alimentação, sistemas de telecomunicação, redes e modems antes de abrir as tampas do servidor, a menos que receba outras instruções nos procedimentos de instalação e configuração.
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DANGER Pour éviter tout risque de choc électrique, ne manipulez aucun câble et n’effectuez aucune opération d’installation, d’entretien ou de reconfiguration de ce produit au cours d’un orage. Pour éviter tout risque de choc électrique: v Les cordons d’alimentation du présent produit et de tous les appareils qui lui sont connectés doivent être branchés sur des socles de prise de courant correctement câblés et mis à la terre.
Attention: Remplacez la pile usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant. La pile contient du lithium et présente donc un risque d’explosion en cas de mauvaise manipulation ou utilisation. v Ne la jetez pas à l’eau.
≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) Attention: Ce produit pèse un poids considérable. Faites-vous aider pour le soulever. Attention: Le courant électrique circulant dans les câbles de communication et les cordons téléphoniques et d’alimentation peut être dangereux.
VORSICHT Aus Sicherheitsgründen bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen. Aus Sicherheitsgründen: v Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen. v Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen.
Achtung: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller.Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren. Die Batterie nicht v mit Wasser in Berührung bringen. v über 100 C erhitzen. v reparieren oder zerlegen.
≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) Achtung: Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten. Achtung: An Netz-, Telefon- und Datenleitungen können gefährliche elektrische Spannungen anliegen. Um eine Gefährdung des Benutzers oder Beschädigung des Geräts zu vermeiden, ist der Server auszuschalten.
PERICOLO Per evitare il pericolo di scosse elettriche durante i temporali, non collegare o scollegare cavi, non effettuare l’installazione, la manutenzione o la riconfigurazione di questo prodotto. Per evitare il pericolo di scosse elettriche: v collegare il cavo di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza; v collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa elettrica correttamente cablata e munita di terra di sicurezza.
Attenzione: Quando si sostituisce la batteria, utilizzare solo una batteria IBM o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore. La batteria contiene litio e può esplodere se utilizzata, maneggiata o smaltita impropriamente.
Attenzione: La corrente circolante nei cavi di alimentazione, del telefono e di segnale è pericolosa. Per evitare situazioni pericolose per le persone o danneggiamenti all’apparecchiatura, scollegare i cavi di alimentazione, i sistemi di telecomunicazioni, le reti e ed i modem prima di aprire i coperchi del servente se non diversamente indicato nelle procedure di installazione e configurazione.
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PELIGRO Para evitar una posible descarga eléctrica, no conecte ni desconecte los cables ni lleve a cabo ninguna operación de instalación, de mantenimiento o de reconfiguración de este producto durante una tormenta eléctrica. Para evitar una posible descarga: v El cable de alimentación debe conectarse a un receptáculo con una instalación eléctrica correcta y con toma de tierra. v Los aparatos a los que se conecte este producto también deben estar conectados a receptáculos con la debida instalación eléctrica.
Percaución: Al cambiar la batería, utilice únicamente la batería IBM Número de pieza 33F8354 o un tipo de batería equivalente recomendado por el fabricante. Si el sistema tiene un módulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de módulo del mismo fabricante. La batería contiene litio y puede explotar si no se utiliza, manipula o desecha correctamente. Lo que no debe hacer v Tirar o sumergir el producto en agua. v Exponer el producto a una temperatura superior a 100°C.
≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) Percaución:: Alce la máquina con cuidado; el sobrepeso podría causar alguna lesión. Percaución: La corriente eléctrica de los cables de comunicaciones, de teléfono y de alimentación puede resultar peligrosa.
Safety information This section contains the safety information with which you need to be familiar, before you service an IBM mobile computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance. v When lifting any heavy object: 1. Ensure you can stand safely without slipping. 2. Distribute the weight of the object equally between your feet. 3. Use a slow lifting force.
Observe the following rules when working on electrical equipment. v Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. v Do not work alone under hazardous conditions or near equipment that has hazardous voltages.
Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge. Notes: 1. Use product-specific ESD procedures when they exceed the requirements noted here.
3. Check the power cord for the following: a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground continuity for 0.1 ohm or less between the external ground pin and frame ground. b. The power cord should be the appropriate type as specified in the parts listings. c. Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6.
Problem determination tips Because there is a large variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. v Verify any recent hardware changes. See “Hardware considerations” on page 108. v Verify any recent software changes. See “Software considerations” on page 107. v Verify that the BIOS is at the latest level. See “BIOS” on page 107. v Verify that the drivers are at the latest levels. See “Drivers” on page 107.
v Standalone diagnostics might function properly because the device that was found is the only device running. Software configuration conflicts occur when the following are true. v Hardware has a different configuration than the software that is using it expects. v Hardware memory address space is in conflict with memory used by the application software. Software considerations Suspect a software failure if one of the following is true. v Hardware diagnostics run error-free.
v Operating system to BIOS to hardware This is the recommended way. It’s the most flexible because it is independent of the hardware. v Applications to operating system to BIOS to hardware This method is inflexible and is dependent on the operating system. v Applications to BIOS to hardware This method has some flexibility but it is dependent on the BIOS. v Applications to hardware This method is dependent on the hardware and is very inflexible.
v Multiple messages occur when the first error causes additional errors. Follow the suggested action of the first error displayed. System resource conflicts System failures occur when there are system resource conflicts with the following: v Interrupt Request Queue (IRQ) v Direct Memory Access (DMA) v I/O Address v ROM and RAM Addresses. IRQ v Assigns a unique interrupt request line to every I/O device (line numbers range from 0 to 15). v Interrupts the processor to force it to service the request.
The IRQ levels, DMA channels, I/O address, and ROM and RAM addresses all become potential conflicts and system problems. When conflicts arise, they might show up as system hangs, lost or missing devices, incorrect or bad data, or failing diagnostics. Always eliminate conflicts in these areas before replacing any hardware components.
Miscellaneous information Acronyms, Abbreviations, and Terms Term Information ACPA/A Audio Capture and Playback Adapter ADP Automatic Data Processing AGP Advanced Graphics Port Alt Alternate ANSI American National Standards Institute ARTIC A Real Time Interface Coprocessor ASCII American National Standard Code for Interface Interchange AT Advanced Technology (refer to AT Bus) AVC Audio Video Connection BIOS Basic Input/Output System bps Bits Per Second BPS Bytes Per Second CCITT T
112 Term Information Ht Height IDE Integrated Drive Electronics IC Integrated Circuit IEEE Institute of Electrical and Electronics Engineers IEC International Electrotechnical Commission IML Initial Machine Load IPL Initial Program Load ISA Industry Standard Architecture ISO International Organization for Standardization ISDN Integrated-Services Digital Network LAN Local Area Network LBA Local Block Address LTB Local Transfer Bus LUN Logical Unit Number (refer to SCSI) MAP Ma
Term Information SR Service Representative SRAM Static Random Access Memory SVGA Super Video Graphics Array (800x600x16) STN Super Twisted Nematic T/A NDD Technical Advisor (see your Marketing Representative) TDD Telecommunications Device for the Deaf TFT Thin-Film Transistor TPF ThinkPad File TSR Terminate and Stay Resident UL Underwriters Laboratory VCA Video Capture Adapter VESA Video Electronics Standards Association VGA Video Graphics Array (640x480x16) VPD Vital Product Da
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Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
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