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ISDNmst.fm Page 3 Wednesday, January 15, 2003 9:22 AM Note: Before using this information and the product it supports, read the information under Appendix A, “Package contents” on page 219, Appendix E, “Help and service information” on page 241, and Appendix F, “Product warranties and notices” on page 245.
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ISDNmst.fm Page ii Wednesday, January 15, 2003 9:22 AM Note: Before using this information and the product it supports, read the information under Appendix A, “Package contents” on page 219, Appendix E, “Help and service information” on page 241, and Appendix F, “Product warranties and notices” on page 245. Third Edition (November 2002) © Copyright International Business Machines Corporation 2002. All rights reserved.
ISDNmst.fm Page iii Wednesday, January 15, 2003 9:22 AM Safety This ISDN PC Card is designed only for use in Personal Computers that have installation instructions describing user installation of PC Cards in PCMCIA slots. Electrical current from power and ISDN communication cables is hazardous. To avoid shock hazards, connect and disconnect cables as shown below when installing, moving, or opening the covers of this product or attached devices. The power cord must be used with a properly grounded outlet.
ISDNmst.fm Page iv Wednesday, January 15, 2003 9:22 AM To avoid shock hazards, do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. To avoid shock hazards: • The power cord must be connected to a properly wired and grounded receptacle. • Any equipment to which this product is to be attached must also be connected to properly wired receptacles. This is a high-performance ISDN adapter.
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ISDNmst.fm Page vii Wednesday, January 15, 2003 9:22 AM Contents Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Declaration of CE Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v 1. Welcome to the IBM International ISDN PC Card . . . . . . . . . . . . . . . . . . . . 1 2. How the IBM International ISDN PC Card installation software CD is organized . . . . . . . . . . . . . . . . . . . . . .
ISDNmst.fm Page viii Wednesday, January 15, 2003 9:22 AM Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing the switch type in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing the switch type in Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring multiple subscriber numbers (MSNs) . . . . . . . . . . . . . . . . . . . . . . . .
ISDNmst.fm Page ix Wednesday, January 15, 2003 9:22 AM Installing the CAPI Port Drivers in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . Removing the CAPI Port Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CAPI Port troubleshooting and frequently asked questions. . . . . . . . . . . . . . Installing CardWizard 5.20 for Windows NT 4.0 trial version . . . . . . . . . . . . . . . 149 152 155 157 12. Using NDIS . . . . . . . . . . . . . . . . . . . . . .
ISDNmst.fm Page x Wednesday, January 15, 2003 9:22 AM Appendix A. Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Appendix B. Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Appendix C. A brief ISDN glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Historical survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Glossary . . . . . .
ISDNmst.fm Page 1 Wednesday, January 15, 2003 9:22 AM 1. Welcome to the IBM International ISDN PC Card Welcome to the IBM International ISDN PC Card. Thank you for choosing this product. The IBM International ISDN PC Card is a passive adapter in PCMCIA (credit-card size) format. It was designed for ISDN basic-rate interfaces, and can be used with one B channel at a rate of 64 kbit/s or, for multilink connections with two B channels simultaneously (multilink connections) at 128 kbit/s.
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ISDNmst.fm Page 3 Wednesday, January 15, 2003 9:22 AM 2. How the IBM International ISDN PC Card installation software CD is organized The IBM International ISDN PC Card installation software CD contains the following directories: \AUTORUN Autorun menu for all Windows operating systems \EXTRAS Additional Windows software \Fritz! Contains the AVM Fritz! Software version 3.0 in English, German, French, Italian, and Spanish.
ISDNmst.fm Page 4 Wednesday, January 15, 2003 9:22 AM For driver and software updates, visit one of the following international IBM support web pages: IBM Personal Computing Support Web Site URL English http://www.ibm.com/pc/support German http://www.ibm.com/pc/support/de French http://www.ibm.com/pc/support/fr Italian http://www.ibm.com/pc/support/it Spanish http://www.ibm.com/pc/support/es If you encounter any problems with the above links, follow these steps: • Connect to http://www.pc.ibm.
ISDNmst.fm Page 5 Wednesday, January 15, 2003 9:22 AM 3. Before you install the IBM International ISDN PC Card Before installing your IBM International ISDN PC Card, make sure your operating system is up to date. Refer to the following Web sites if possible: The Windows 95 update page: http://www.microsoft.com/windows95/downloads The Microsoft Dial-Up Networking 1.3 update download page for Windows 95: http://www.microsoft.com/windows95/downloads/contents/wurecommended/s _wunetworking/dun13win95/license.
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ISDNmst.fm Page 7 Wednesday, January 15, 2003 9:22 AM 4. Installing the device drivers in Windows 95 The device drivers for the IBM International ISDN PC Card are installed in two steps: 1. Install the CAPI 2.0-compliant device drivers 2. Install the NDIS WAN CAPI device drivers The following section explains in detail the prerequisites for the device driver installation, and how to perform the installation on your specific version of Windows 95.
ISDNmst.fm Page 8 Wednesday, January 15, 2003 9:22 AM If you are running the initial release of Windows 95 (Windows 95 retail or OEM) you must first upgrade it to Windows 95 SP1 by downloading the corresponding Service Pack for your Windows 95 version. The Service Pack 1 can be found at: http://microsoft.com/windows/software/localize/localize.html If the above URL is outdated, please contact your local Microsoft support desk for further assistance.
ISDNmst.fm Page 9 Wednesday, January 15, 2003 9:22 AM 6. When the removal has been completed, click the OK button and then confirm that you want to restart the computer. 7. After Windows has restarted, open the Control Panel again by clicking Start > Settings -> Control Panel. 8. Double-click the System icon and select the Device Manager tab. Both PCMCIA sockets are now highlighted with a yellow exclamation mark in the list of devices.
ISDNmst.fm Page 10 Wednesday, January 15, 2003 9:22 AM 1. Double-click the PC Card (PCMCIA) icon in the Control Panel. Windows 95 now asks you for some information and offers default settings. Please read the next windows carefully and answer the questions accordingly. 2. Windows 95 prompts you to shut down your notebook computer. Confirm this action by clicking Yes. When your notebook computer has been restarted, it is ready to use PCMCIA adapters.
ISDNmst.fm Page 11 Wednesday, January 15, 2003 9:22 AM 2. Restart your system and install the Microsoft Dial-Up Networking 1.4 Upgrade from the \EXTRAS\Win95\DUN\MSDUN14 directory on the CD, selecting the msdun14.exe program. Note: The Microsoft Dial-Up Networking 1.4 upgrade is only available in English. You can choose to leave the Dial-Up Networking 1.
ISDNmst.fm Page 12 Wednesday, January 15, 2003 9:22 AM 4. Restart your system and perform the Microsoft Dial-Up Networking 1.4 upgrade from the \EXTRAS\win95\DUN\MSDUN14 directory on the CD, selecting the msdun14.exe program. Note: The Microsoft Dial-Up Networking 1.4 upgrade is only available in English. You can choose to leave the Dial-Up Networking 1.
ISDNmst.fm Page 13 Wednesday, January 15, 2003 9:22 AM Installing the IBM International ISDN PC Card in Windows 95 service release 1 When you have prepared Windows 95 by following the instructions above, you are ready to install the IBM International ISDN PC Card. 1. Turn off the computer, choose a PCMCIA slot and insert the IBM International ISDN PC Card into the slot without the ISDN cable attached. 2. Turn the computer back on.
ISDNmst.fm Page 14 Wednesday, January 15, 2003 9:22 AM Although some older ISDN lines in Germany still use the D-channel protocol 1TR6 , DSS1 is generally preferable. The 1TR6 protocol is no longer very common and might be excluded from future device driver releases for this adapter. 10. Once you have selected the appropriate D-channel protocol, click the Continue button. 11. The last window informs you of the resources used by the IBM International ISDN PC Card.
ISDNmst.fm Page 15 Wednesday, January 15, 2003 9:22 AM Win95 directory, then the DRV directory and confirm your selection by clicking OK. 7. In the Select Other Location window, click OK. 8. Next, click the Finish button in the Update Device Driver window. 9. The following message now displays: Please insert the disk labeled ‘IBM International ISDN PC Card Installation Windows 95 . Click OK. 10. Click OK to close this window. In the Copying Files...
ISDNmst.fm Page 16 Wednesday, January 15, 2003 9:22 AM Although some older ISDN lines in Germany still use the D-channel protocol 1TR6, DSS1 is generally preferable. The 1TR6 protocol is no longer very common and might be removed from future device driver releases for this adapter. 14. After you have selected the appropriate D-channel protocol, click the Continue button. 15. The final window informs you of the resources used by the IBM International ISDN PC Card.
ISDNmst.fm Page 17 Wednesday, January 15, 2003 9:22 AM 5. In the Select Network Adapters window, click Have Disk. 6. In the Install From Disk window, click Browse. Select the CD-ROM drive in the Drives list in the Open window, then browse to the path WIN95\NDIS. Click OK. 7. Click OK to close the Install From Disk, Select Network adapters, and Network windows. 8. Windows 95 now starts the ISDN configuration. Click the Next button. Leave the Switch protocol selection at Automatic and click Next again. 9.
ISDNmst.fm Page 18 Wednesday, January 15, 2003 9:22 AM 10. In the last window, click Finish. 11. Restart your computer when prompted to do so. The NDIS WAN CAPI Device Drivers are now installed. You will also find the guide for the NDIS WAN CAPI Device Drivers as a Windows Help file on your Windows 95 desktop. This guide is available only in English.
ISDNmst.fm Page 19 Wednesday, January 15, 2003 9:22 AM 5. Installing the device drivers in Windows 98 The device drivers for the IBM International ISDN PC Card are installed in two steps: 1. Install the CAPI 2.0-compliant device drivers 2. Install the NDIS WAN CAPI device drivers Installing the Dial-Up Networking 1.4 Update for Windows 98 Microsoft has released the Dial-Up Networking 1.
ISDNmst.fm Page 20 Wednesday, January 15, 2003 9:22 AM To install the Microsoft Dial-Up Networking 1.4 update to your Windows 98 computer, change to the relevant directory on the CD and launch the program for your Windows 98 language version. For example, for Windows 98 First Edition, you would launch dun14-98en.
ISDNmst.fm Page 21 Wednesday, January 15, 2003 9:22 AM For Windows 98 Second Edition, you would launch dun14-SEen.exe 5.
ISDNmst.fm Page 22 Wednesday, January 15, 2003 9:22 AM For more information on the available language versions of the Microsoft Dial-Up Networking 1.4 update, please read the _info.txt file in the relevant directory. For information on how to install the English version of the Microsoft Dial-Up Networking 1.
ISDNmst.fm Page 23 Wednesday, January 15, 2003 9:22 AM The window that opens informs you that the computer is ready to install the file FPCMSET.INF file for the ISDN PC Card. Click Next. 8. When the Add New Hardware Wizard reports that it has finished copying the required software for the IBM International ISDN PC Card, click Finish. 9. The next window informs you that the device driver software in English is ready to install. Select your language from the given list and click Continue. 10.
ISDNmst.fm Page 24 Wednesday, January 15, 2003 9:22 AM Although some older ISDN lines in Germany still use the D-channel protocol 1TR6, DSS1 is generally preferable. The 1TR6 protocol is no longer very common and might be removed from future device driver releases for this adapter. 13. After you have selected the appropriate D-channel protocol, click Continue. 14. The final window informs you which resources are used by the IBM International ISDN PC Card.
ISDNmst.fm Page 25 Wednesday, January 15, 2003 9:22 AM 8. Windows 98 now starts the ISDN Configuration. Click Next button. Leave the Switch protocol selection on Automatic and click Next again. 9. The next dialog prompts you for two phone numbers and the corresponding SPIDs. The SPID entries are applicable only in the USA and Canada. However, even if you are in the USA or Canada, SPID entries are not mandatory. Leave these fields blank and click Next. 5.
ISDNmst.fm Page 26 Wednesday, January 15, 2003 9:22 AM 10. In the last dialog, click Finish. 11. Restart your computer when prompted to do so. The NDIS WAN CAPI Drivers are now installed. You will also find the guide for the NDIS WAN CAPI Drivers as a Windows Help file on your Windows 98 desktop. This guide is only available in English.
ISDNmst.fm Page 27 Wednesday, January 15, 2003 9:22 AM 6. Installing the device drivers in Windows Me The device drivers for the IBM International ISDN PC Card are installed in two steps: 1. Install the CAPI 2.0-compliant device drivers 2. Install the NDIS WAN CAPI device drivers Installing the IBM International ISDN PC Card in Windows Me To install the IBM International ISDN PC Card in Windows Me, proceed as follows: 1.
ISDNmst.fm Page 28 Wednesday, January 15, 2003 9:22 AM 6. Now click the Next button to start the device driver installation. Windows Me copies a number of files to the hard disk. In the last Add New Hardware Wizard window, click Finish. 7. The next window informs you that the New Hardware Wizard is ready to install the device drivers in English. Select your language from the given list and click Continue. 8. The IBM International ISDN PC Card Setup program sign-on window opens. Click Continue. 9.
ISDNmst.fm Page 29 Wednesday, January 15, 2003 9:22 AM Although some older ISDN lines in Germany still use the D-channel protocol 1TR6, DSS1 is generally preferable. The 1TR6 protocol is no longer very common and might be excluded from future device driver releases for this adapter. 11. After you have selected the appropriate D-channel protocol, click Continue. 12. The final window informs you which resources are used by the IBM International ISDN PC Card.
ISDNmst.fm Page 30 Wednesday, January 15, 2003 9:22 AM 4. In the Select Device window, click Have Disk, then in the Install From Disk window, click Browse. Browse to the path WINME\NDIS. Click OK. In the next window, click OK again to install the NDIS WAN CAPI Device Driver. 5. In the Add New Hardware window, click Finish. Windows Me now starts the ISDN Configuration. Click Next. Leave the Switch protocol selection at Automatic and click Next again.
ISDNmst.fm Page 31 Wednesday, January 15, 2003 9:22 AM 6. The next window prompts you to enter two phone numbers and the corresponding SPIDs. The SPID entries are applicable only in the United States of America and Canada. However, even if you are in the USA or Canada, SPID entries are not mandatory. Leave these fields blank and click Next. 7. In the last window, click Finish. 8. Restart your computer when prompted to do so. The NDIS WAN CAPI Device Drivers are now installed.
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ISDNmst.fm Page 33 Wednesday, January 15, 2003 9:22 AM 7. Installing the device drivers in Windows NT 4.0 Throughout this chapter it is assumed that you are logged on to the Windows NT 4.0 system as a local Administrator. If you are not logged on as a local Administrator, you might not be able to perform all the steps outlined in this chapter. The IBM International ISDN PC Card works under Windows NT 4.0 with CardWizard 5.10 or higher installed.
ISDNmst.fm Page 34 Wednesday, January 15, 2003 9:22 AM Checking the PCMCIA support software for Windows NT 4.0 Some notebook computer manufacturers install PCMCIA support software, such as SystemSoft's CardWizard as part of the Windows NT 4.0 package. IBM includes this program with its ThinkPad notebook computer series. This section briefly describes how to find out what version of CardWizard is installed, and how to remove it from the system if necessary.
ISDNmst.fm Page 35 Wednesday, January 15, 2003 9:22 AM 5. In the Confirm File Deletion window, confirm that you want to remove CardWizard for Windows NT by clicking the Yes button. In the next window, confirm that you want to remove all files. 6. After the removal of CardWizard has been completed, you are prompted to restart your system. Click No, since restarting your system at this point might cause problems. Instead, run the current Service Pack installation for your Windows NT 4.0 computer.
ISDNmst.fm Page 36 Wednesday, January 15, 2003 9:22 AM 4. Double-click the My Computer icon on the Windows NT desktop, then rightclick the CD-ROM icon and select in the menu the item Open. Double-click to open the WINNT folder and then the DRV folder. This folder contains an icon called Setup. Double-click this icon to start the installation. 5. The first window enables you to select the installation language.
ISDNmst.fm Page 37 Wednesday, January 15, 2003 9:22 AM 8. The next panel shows you what resources are available on your computer and how many adapters you have installed. Since Windows NT 4.0 is not a plugand-play operating system, assigning free resources can be complicated. 9. In the next window, select the appropriate D-channel protocol for your ISDN line. For newer ISDN lines in Europe, select DSS1, the Euro-ISDN D-channel protocol.
ISDNmst.fm Page 38 Wednesday, January 15, 2003 9:22 AM Although some older ISDN lines in Germany still use the D-channel protocol 1TR6, DSS1 is generally preferable. The 1TR6 protocol is no longer very common and might be removed from future device driver releases. 10. After you have selected appropriate D-channel protocol, click Continue . 11. The last window displays the selected adapter settings. Click Continue to complete the installation. 12.
ISDNmst.fm Page 39 Wednesday, January 15, 2003 9:22 AM In this case, click Exit and select the entry for the adapter marked with a red X. Select the menu command Actions / Stop. Remove the adapter from the PCMCIA slot. Open the \EXTRAS/CW52NT\RegUpd directory on the IBM International ISDN Pc Card Installation Software CD and select the IBMISDN.REG file. Double-click the file and confirm that you want to update the Windows NT Registry by clicking OK when prompted. Now reinsert the adapter.
ISDNmst.fm Page 40 Wednesday, January 15, 2003 9:22 AM Drivers. If the phone book does not display, perform the following steps to install RAS on your computer. Installing remote access Before you install Remote Access Service, check the documentation for your notebook computer to see whether your system has an integrated analog modem. If so, install the modem device driver according to the instructions in the documentation, or contact the notebook computer manufacturer's technical support.
ISDNmst.fm Page 41 Wednesday, January 15, 2003 9:22 AM 5. In the next window you must select a COM port to be assigned to the modem. Select a port and click Next. You are then asked to type your location information: the country you are in, the area code, and other details. Fill in the text fields and click Next. In the last window, click Finish. 6. The Dial-Up Networking installation now displays the Add RAS Device window.
ISDNmst.fm Page 42 Wednesday, January 15, 2003 9:22 AM After restarting, your system is ready for the NDIS WAN device driver installation. Installing the NDIS WAN CAPI drivers 1. Click Start -> Settings -> Control Panel and double-click the Network icon. 2. Click the Adapters tab, then the Add button. In the Select Network Adapter window, click Have Disk. In the Insert Disk window, type the complete path to the NDIS device driver location.
ISDNmst.fm Page 43 Wednesday, January 15, 2003 9:22 AM 5. If you have installed the Dial-Up Networking Serial Cable between two computers, you can now remove it from RAS by selecting it in the list and clicking Remove. 6. Now click Continue to complete the installation. Click Close in the Network Control Panel applet window. Restart your computer when prompted to do so. The installation of the NDIS WAN CAPI Device Drivers has now been successfully completed. On the Windows NT 4.
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ISDNmst.fm Page 45 Wednesday, January 15, 2003 9:22 AM 8. Installing the device drivers in Windows 2000 The IBM International ISDN PC Card is fully compatible with Windows 2000 and is listed on the Windows 2000 HCL. Note: Windows 2000 is the direct successor to Windows NT 4.0 and behaves similarly to its predecessor. However, Windows 2000 is a plug-and-play operating system. Throughout this chapter it is assumed that you are logged on to a Windows 2000 system as a local Administrator.
ISDNmst.fm Page 46 Wednesday, January 15, 2003 9:22 AM Wizard will complete the installation for this device. Make sure that the option Search for a suitable driver for my device is activated, then click Next. 5. The next window helps you to locate the device drivers for the new adapter. By default Windows 2000 searches the hard disk drive and CD-ROM drives. This might result in Windows 2000 finding the wrong device driver file on the CD.
ISDNmst.fm Page 47 Wednesday, January 15, 2003 9:22 AM 7. This returns you to the previous window, which now displays the correct source drive and directory. Click OK. 8. The Found New Hardware Wizard informs you that appropriate device drivers have been found. Click the Next button. Windows 2000 begins the device driver installation. 9.
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ISDNmst.fm Page 49 Wednesday, January 15, 2003 9:22 AM 9. Installing the device drivers in Windows XP Windows XP is the direct successor to Windows 2000 and behaves similarly to its predecessor. Throughout this chapter it is assumed that you are logged on to a Windows XP Home Edition or Professional system as a local Administrator. If you are not logged on as a local Administrator, you might not be able to perform all the steps outlined in this chapter.
ISDNmst.fm Page 50 Wednesday, January 15, 2003 9:22 AM 4. In the next window, select the option Search for the best driver in these locations and make sure that only the checkbox Include this location in the search is selected. Then click Browse. 5. In the Browse For Folder window, select the CD-ROM drive and then doubleclick the WINXP and then the DRV directory on the CD-ROM, which contains the Windows XP device drivers. Now click OK to close the Browse For Folder window, then click Next. 6.
ISDNmst.fm Page 51 Wednesday, January 15, 2003 9:22 AM channel protocol. NI-1 and 5ESS are D-channel protocols used in the United States of America. 7. After you have selected the appropriate D-channel protocol, click the Next button. If you selected Euro-ISDN, the MSN (Multiple Subscriber Number) configuration window opens. (Due to an abbreviation error in Windows XP, the term Multiple Subscriber Numbers might have been changed to Multisubscriber Numbers.
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ISDNmst.fm Page 53 Wednesday, January 15, 2003 9:22 AM 10. Configuration and diagnostics of the IBM International ISDN PC Card Note: No diagnostics tool is available for Windows 2000 and Windows XP. This chapter briefly describes how to change the D-channel protocol (also called the switch type), how to change MSNs, and how to diagnose problems with the adapter.
ISDNmst.fm Page 54 Wednesday, January 15, 2003 9:22 AM If you are using Windows NT 4.0, the first window enables you to change the system resources used by the adapter (interrupt and I/O address). Change the resources or simply click Continue. The next window enables you to select the switch type. 2. Select the desired switch type and then click Continue. The next window informs you about the new adapter configuration. 3. Click Continue again.
ISDNmst.fm Page 55 Wednesday, January 15, 2003 9:22 AM Changing the switch type in Windows 2000 Note: The following section assumes that you are logged on to a Windows 2000 system as Administrator. If you are not logged on as Administrator, you might not be able to perform all the steps outlined in this chapter. To change the switch type in Windows 2000, do the following: 1. Click Start -> Settings -> Control Panel to open the Control Panel. Doubleclick the System icon. 2.
ISDNmst.fm Page 56 Wednesday, January 15, 2003 9:22 AM 3. Click the plus sign to expand the Network adapters node, then right-click IBM International ISDN PC Card. 4. In the context menu, click the Properties command. 5. In the IBM International ISDN PC Card Properties, click the ISDN tab, then select the desired switch type. Note: 56 If you activated either of the North American switch types NI-1 and 5ESS, you must configure the directory numbers and SPIDs separately.
ISDNmst.fm Page 57 Wednesday, January 15, 2003 9:22 AM 6. Click OK and restart the computer. Changing the switch type in Windows XP Throughout this chapter it is assumed that you are logged on to a Windows XP Home Edition or Professional system as a local Administrator. If you are not logged on as a local Administrator, you may not be able to perform all the steps outlined in this chapter. To change the switch type in Windows XP Home Edition and Professional, do the following: 1.
ISDNmst.fm Page 58 Wednesday, January 15, 2003 9:22 AM 3. Click the plus sign to expand the Network adapters node, then right-click IBM International ISDN PC Card. 4. In the context menu, click the Properties command. 5. In the IBM International ISDN PC Card Properties, click the ISDN tab, then select the desired switch type.
ISDNmst.fm Page 59 Wednesday, January 15, 2003 9:22 AM Note: If you activated either of the North American switch types NI-1 and 5ESS, you must configure the directory numbers and SPIDs separately. Do this by clicking Configure in the IBM International ISDN PC Card Properties window (see the illustration above). The following window opens in which you can select the ISDN line and where you type both the directory number (in the Phone number field) and the SPID.
ISDNmst.fm Page 60 Wednesday, January 15, 2003 9:22 AM following steps. Note that MSNs are a feature of the Euro-ISDN (DSS1) switch protocol only! Configuring MSNs in Windows 95, Windows 98, and Windows Me To configure MSNs in Windows 95, Windows 98, and Windows Me, do the following: Note: If you are using Windows 95, it is assumed that you have installed the Microsoft Dial-Up Networking 1.3 or 1.4 update on your computer.
ISDNmst.fm Page 61 Wednesday, January 15, 2003 9:22 AM The following section describes how to add or change the configuration of Multiple Subscriber Numbers in the NDIS WAN CAPI device driver. Although MSNs can be configured in the device driver, you should enter MSN settings only in applications that require them. You must have the NDIS CAPI WAN device drivers installed in order to perform the following steps. Note that MSNs are a feature of the Euro-ISDN (DSS1) switch protocol only! 1.
ISDNmst.fm Page 62 Wednesday, January 15, 2003 9:22 AM 4. When prompted to restart your computer, click Yes. Note: If you encounter any problems with your application software after entering an MSN, remove the MSN settings in the same way as described above, then enter MSN settings in any application software that requires them! Windows 2000 Note: Throughout this chapter it is assumed that you are logged on to a Windows 2000 system as Administrator.
ISDNmst.fm Page 63 Wednesday, January 15, 2003 9:22 AM 2. In the IBM International ISDN PC Card Properties box, click the ISDN tab, and then the Configure button. 3. In the window that opens, enter an MSN in the field above the Add button. Click the Add button. You can enter more than two MSNs in this window. You should not add more than eight MSNs, however, since the number of MSNs is limited in Euro ISDN. 4. When you have finished, click OK.
ISDNmst.fm Page 64 Wednesday, January 15, 2003 9:22 AM Windows XP The following section describes how to add or change the configuration of Multiple Subscriber Numbers in the NDIS WAN CAPI driver. Although MSNs can be configured in the driver, it is strongly recommended that you enter MSN settings only in the applications that require them. You must have the NDIS CAPI WAN drivers installed in order to perform the following steps. Note that MSNs are a feature of the Euro ISDN (DSS1) switch protocol only.
ISDNmst.fm Page 65 Wednesday, January 15, 2003 9:22 AM 3. In the window that opens, type an MSN in the field above the Add button. Click the Add button. You can type more than two MSNs in this window. You should not add more than eight MSNs, however, since the number of MSNs is limited in Euro ISDN. 4. When you have finished, click OK.
ISDNmst.fm Page 66 Wednesday, January 15, 2003 9:22 AM Note: There is no diagnostics tool available for Windows 2000 Professional or Windows XP! To run the diagnostics in Windows 95, Windows 98, Windows NT, or Windows Me, perform the following steps: 1. Click Start -> Programs -> ISDN PC Card, then click ISDN PC Card Test. If you are using Windows 95, Windows 98, or Windows Me, a message informs you that CAPI will no longer be available after testing until you restart your computer.
ISDNmst.fm Page 67 Wednesday, January 15, 2003 9:22 AM 11. Implementations of the IBM International ISDN PC Card This chapter contains instructions for using the IBM International ISDN PC Card with certain software products. This chapter only outlines briefly how to use certain software products together with the IBM International ISDN PC Card. It cannot cover all possible situations. If you encounter problems of any kind, you should also consult the software product's manual.
ISDNmst.fm Page 68 Wednesday, January 15, 2003 9:22 AM Anywhere 9.x, and many others. A list of CAPI 2.0-compliant software products can be found in the World Wide Web at http:www.capi.org/cgi/sinfo.pl However, many programs are not CAPI 2.0-compliant, including AOL 5.0, the CompuServe 4.0 dialer and other applications. By installing cFos you can equip your computer with a set of drivers that simulate analog modems, but communicate over the digital ISDN line.
ISDNmst.fm Page 69 Wednesday, January 15, 2003 9:22 AM first and assign it a free COM port between COM1 and COM4. Then install the IBM International ISDN PC Card, followed by cFos. • You may be able to assign two different cFos modem emulations the same COM port–assigning both ”cFos ISDN, FAX via CAPI” and “cFos ISDN, Internet, Sync PPP over HDLC” to COM5 for example–and then use the two virtual modems in alternation. This practice is not recommended, however, since it may cause problems in cFos.
ISDNmst.fm Page 70 Wednesday, January 15, 2003 9:22 AM Notes: 1. Before installing the cFos drivers please read“Prerequisites for the cFos installation and additional tips” on page 68 . 2. If you plan to only use CompuServe 2000 on your system you may not need to install cFos at all. For further information please see “Using CompuServe” on page 104. To install cFos on Windows 98, Windows 95, and Windows Me, do the following: 1. On the CD you will find version 4.
ISDNmst.fm Page 71 Wednesday, January 15, 2003 9:22 AM 4. Next you can select the communication media. By default, the items DSL (PPPoE broadband access) and ISDN (CAPI 2.0) are selected. The DSL feature works anywhere in the world, provided that you are using a PPPoEcontrolled DSL modem. If you do not have an ADSL/ISDN connection, then this feature is not applicable, and you must untick the box to the left of DSL (PPPoE broadband access).
ISDNmst.fm Page 72 Wednesday, January 15, 2003 9:22 AM 7. The installer is now ready to proceed with the installation. Click Install. In the next window you can chose if you want to set up an internet connection with cFos and if you want to block your ISDN card from dialling certain phone numbers. Make your selection and click on OK. 8.
ISDNmst.fm Page 73 Wednesday, January 15, 2003 9:22 AM 9. In the Install New Modem dialog box select Don't detect my modem; I will select it from a list and click Next. In the Manufacturers window, select cFos Software Bonn and the modem emulation you wish to use. 10. In the next window select the cFos COM port you wish to use. Note: Some software packages require a COM port between 1 and 4. Be careful when selecting the emulated COM port! Now click Next.
ISDNmst.fm Page 74 Wednesday, January 15, 2003 9:22 AM Installing cFos in Windows NT 4. Throughout this section it is assumed that you are logged on to the Windows NT 4.0 Workstation system as Administrator. If you are not logged on as Administrator, you may not be able to perform all the steps outlined in this chapter. To use the IBM International ISDN PC Card with application software that is not CAPI 2.0-compliant, IBM recommends that you download, purchase and use cFos.
ISDNmst.fm Page 75 Wednesday, January 15, 2003 9:22 AM 3. Read now the program license information which is presented in both German and English. If you agree to the terms and conditions of usage tick the box left to I agree and click then on the Next button. 4. Next you can select the communication media. By default, the items "DSL (PPPoE broadband access)" and "ISDN (CAPI 2.0)" are selected. The DSL feature works anywhere in the world, provided that you are using a PPPoEcontrolled DSL modem.
ISDNmst.fm Page 76 Wednesday, January 15, 2003 9:22 AM 5. The next dialog allows you to select available COM ports for use with cFos. Select the ports you want to use and then click on the "Next" button. 6. The extended features dialog box allows you to install a basic firewall, time synchronisation with the ISDN network, and an ISDN caller monitor. Untick any feature that you do not want to have installed on the system. Click on the Next button in order to continue with the installation of cFos. 7.
ISDNmst.fm Page 77 Wednesday, January 15, 2003 9:22 AM from a list and click Next button. In the Manufacturers window, select cFos Software Bonn and the modem emulation you wish to use. 9. In the next window, select the COM port you wish to use and click Next and then click Finish. Note: Some software packages require a COM port between 1 and 4. Be careful when selecting the COM port. Selecting a wrong COM port may cause sever problems. 10.
ISDNmst.fm Page 78 Wednesday, January 15, 2003 9:22 AM When your computer has restarted you are ready to use cFos together with the IBM International ISDN PC Card. Installing cFos in Windows 2000 Throughout this section it is assumed that you are logged on to the Windows 2000 Professional system as Administrator. If you are not logged on as Administrator, you may not be able to perform all the steps outlined in this chapter.
ISDNmst.fm Page 79 Wednesday, January 15, 2003 9:22 AM 2. If you install cFos completely new the first dialog box will inform you that it is about to install cFos. Click Install. Click Changeif you want to have cFos installed in a directory other than C:\cFosNT. 11.
ISDNmst.fm Page 80 Wednesday, January 15, 2003 9:22 AM 3. Read now the program license information which is presented in both German and English. If you agree to the terms and conditions of usage, tick the box to the left of I agree and click then on the Next button. 4. Next you can select the communication media. By default, the items "DSL (PPPoE broadband access)" and "ISDN (CAPI 2.0)" are selected. The DSL feature works anywhere in the world, provided that you are using a PPPoEcontrolled DSL modem.
ISDNmst.fm Page 81 Wednesday, January 15, 2003 9:22 AM 8. If you want to add another analog over ISDN modem for the IBM International ISDN PC Card click through Start -> Settings -> Control Panel and double-click the Modems icon. Once the Modems Properties window is open, click Add. In the next window, tick the box left to Don't detect my modem; I will select it from a list" and click Next. In the Manufacturers window, select cFos Software Bonn and the modem emulation you wish to use. 9.
ISDNmst.fm Page 82 Wednesday, January 15, 2003 9:22 AM 10. Windows 2000 will now issue a warning that the driver has not been digitally signed by Microsoft. In the Digital Signature Not Found window click Yes to confirm that you want to install the driver selected. Note: IBM is not responsible for the software since it is supplied by a third party company, although we strongly recommend to use this software.
ISDNmst.fm Page 83 Wednesday, January 15, 2003 9:22 AM 2. If you install cFos completely new the first dialog box will inform you that it is about to install cFos. Click Install. Click Change if you want to have cFos installed in a directory other than C:\cFosNT. 3. Read now the program license information which is presented in both German and English. If you agree to the terms and conditions of usage, tick the box to the left of I agree and click Next. 4. Next you can select the communication media.
ISDNmst.fm Page 84 Wednesday, January 15, 2003 9:22 AM 5. The next dialog allows you to select available COM ports for use with cFos. Select the ports you want to use and then click Next. 6. The extended features dialog box allows you to install a basic firewall, time synchronisation with the ISDN network, and an ISDN caller monitor. Untick any feature that you do not want to have installed on the system. Click Next to continue with the installation of cFos. 7.
ISDNmst.fm Page 85 Wednesday, January 15, 2003 9:22 AM 9. In the next window, select the COM port you wish to use and click Next. Note: Some software packages require a COM port between 1 and 4. Be careful when selecting the COM port. Selecting a wrong COM port may cause sever problems. 10. Windows XP will now issue a warning that the driver has not been digitally signed by Microsoft. In the Digital Signature Not Found window, click Yes to confirm that you want to install the driver selected.
ISDNmst.fm Page 86 Wednesday, January 15, 2003 9:22 AM Furthermore cFos Software Bonn is updating its software very often and they have decided that having a digital signature for cFos would be an advantage, unfortunately the process of signing the drivers is too expensive and too time consuming (due to the frequency of updates). Complete the driver installation by clicking Finish. 11. Back in the Phone And Modem Option window, click Close if you have chosen all modem emulations you want to use.
ISDNmst.fm Page 87 Wednesday, January 15, 2003 9:22 AM Note: Since the NDIS WAN CAPI drivers are installed, you have the option of using “NDIS WAN Line 1” or the “NDIS WAN Line 2” for the Internet connection. However the choice depends on the Internet access software you want to use. 3. In the next window, enter the area code and phone number to dial. If necessary, change the country code. Click Next again. Finally, click Finish.
ISDNmst.fm Page 88 Wednesday, January 15, 2003 9:22 AM 5. In the Edit Extra Device window, select one of the following devices in the drop-down list: • cFos ISDN, Internet, Sync PPP over HDLC • cFos ISDN, Internet, add. Sync PPP over HDLC • NDIS WAN Line 1 • NDIS WAN Line 2 Click OK to complete this operation. To save your settings, click OK again.
ISDNmst.fm Page 89 Wednesday, January 15, 2003 9:22 AM Note: In Europe you do not need to specify an additional phone number for the second B channel. If you leave this field blank, the number originally specified for the Dial-Up Networking connection will be dialed. Internet access in Windows Me Note: In order to use Dial-Up Networking for connections to the Internet, you may need to install cFos. Please see “Installing cFos” on page 67 .
ISDNmst.fm Page 90 Wednesday, January 15, 2003 9:22 AM Note: Whether you use cFos or the NDIS WAN lines in Dial-up Networking depends on the Internet access software you want to use. 4. In the next window, enter the phone number to dial for Internet access and then click Next. In the last window, click Finish. Your Dial-Up Networking window now contains an icon representing your dial-up connection to the Internet.
ISDNmst.fm Page 91 Wednesday, January 15, 2003 9:22 AM 3. In the Edit Extra Device window, select one of the following devices in the drop-down list: • cFos ISDN, Internet, Sync PPP over HDLC • cFos ISDN, Internet, add. Sync PPP over HDLC • NDIS WAN Line 1 • NDIS WAN Line 2 Click OK to continue. Notes: a. Any of the four devices can be combined in a multilink connection. Whether you use cFos or the NDIS WAN CAPI drivers in Dial-Up Networking depends on the Internet access software you want to use.
ISDNmst.fm Page 92 Wednesday, January 15, 2003 9:22 AM c. You cannot form a multilink connection using the same device twice. Doing so will not increase the transfer speed, and may cause the connection to fail. 4. To save your settings, click OK again. You are now ready to connect to your Internet Service Provider over two ISDN B channels simultaneously. Internet access in Windows NT 4.0 The following section assumes that you are logged on to a Windows NT 4.0 Workstation system as Administrator.
ISDNmst.fm Page 93 Wednesday, January 15, 2003 9:22 AM Note: Since the NDIS WAN CAPI drivers are installed, you have the option of using “CAPIWAN (ISDN1)” or “CAPIWAN (ISDN2)” for the Internet connection. However, the choice depends on the Internet access software you want to use. 5. In the next window, enter the phone number to dial your access provider. 6. Finally, click Finish. Creating a connection using both B channels This technique is also referred to as "multilinking".
ISDNmst.fm Page 94 Wednesday, January 15, 2003 9:22 AM 3. On the Basic page of the Edit Phonebook Entry window, click the arrow button to open the Dial using drop-down list. 4. Select Multiple Lines, then click Configure. 5. In the list of available devices, select the entry cFos ISDN, Internet, additional PPP Modem, then click Phone numbers.
ISDNmst.fm Page 95 Wednesday, January 15, 2003 9:22 AM Notes: a. Any of the four devices can be combined in a multilink connection. • cFos ISDN, Internet, Sync PPP over HDLC • cFos ISDN, Internet, add. Sync PPP over HDLC • NDIS WAN Line 1 • NDIS WAN Line 2 b. You can add only one additional device to the dial-up connection. Adding more than one device on the Multilink page may cause the connection to fail. c. You cannot form a multilink connection using the same device twice.
ISDNmst.fm Page 96 Wednesday, January 15, 2003 9:22 AM 7. Now click OK twice to close the remaining configuration windows. You are ready to dial up a multilink connection to your Internet account using two ISDN B channels. Internet access in Windows 2000 The following section assumes that you are logged on to a Windows 2000 Professional system as Administrator. If you are not logged on as Administrator, you may not be able to perform all the steps outlined in this chapter.
ISDNmst.fm Page 97 Wednesday, January 15, 2003 9:22 AM 3. In the Choose Modem window, select any of the following devices to use for the connection to the Internet: • cFos ISDN, Internet, Sync PPP over HDLC • cFos ISDN, Internet, add. Sync PPP over HDLC • IBM NDIS WAN CAPI Driver Note: Whether you use cFos or the NDIS WAN CAPI drivers in Dial-Up Networking depends on the Internet access software you want to use. Note too, that there are two entries called “IBM NDIS WAN CAPI Driver”.
ISDNmst.fm Page 98 Wednesday, January 15, 2003 9:22 AM 1. Create an Internet connection as described in “Creating a connection using one B channel” on page 96 . Do not connect to your Internet Service Provider upon completion, however. Instead, close the Dial-up Connection window, and close Internet Explorer if it has been started. In the Dial-up Networking window, right-click the entry you want to use to create a multilink connection. In the context menu, select Properties. 2.
ISDNmst.fm Page 99 Wednesday, January 15, 2003 9:22 AM 4. If the field in the Alternate Phone Numbers window is empty, click the Add button. In the Add Alternate Phone Number window, select the option Use dialing rules, then enter the area code and phone number in the fields above it. Select the destination country if necessary. Then click OK to close each of the configuration windows. You are now ready to connect to your Internet Service Provider over two ISDN B channels simultaneously.
ISDNmst.fm Page 100 Wednesday, January 15, 2003 9:22 AM Creating a connection using one B channel To create a connection in Windows XP using one B channel, do the following: 1. Click Start -> Control Panel. Double-click the Network and Internet Connections icon. Click the menu command Set up or change your Internet connection. In the Internet Properties window, click Add to launch the New Connection Wizard. 2. In the Connection Wizard's first window, click Dial-up to private network, then Next.
ISDNmst.fm Page 101 Wednesday, January 15, 2003 9:22 AM 3. In the Select a Device window, first make sure that the option All available ISDN lines multi-linked is NOT activated. If necessary, deactivate the options for all devices that you do not want to use for dialing out. Then select any of the following devices to use for the connection to the Internet: • cFos ISDN, Internet, Sync PPP over HDLC • cFos ISDN, Internet, add.
ISDNmst.fm Page 102 Wednesday, January 15, 2003 9:22 AM Note too that there are two entries called “IBM NDIS WAN CAPI Driver”. Each of these entries represents one B channel. 4. The next windows allow you to configure your Internet access. Perform the following steps: • Enter the complete telephone number • Enter a connection name • Enter the User name and Password 5. When you have finished these operations, click OK in the Internet Properties window to complete your Internet access setup.
ISDNmst.fm Page 103 Wednesday, January 15, 2003 9:22 AM Note: Note that you only can use two ISDN devices for a multilink connection. Configuring more than two devices may cause the connection to fail. The second method is to modify an existing dial-up connection as follows: 1. Click Start -> Connect To and select the connection you want to modify. Right-click it and select Properties in the context menu. 2.
ISDNmst.fm Page 104 Wednesday, January 15, 2003 9:22 AM You can rename the modified connection if desired. You are now ready to connect to your Internet Service Provider over two ISDN B channels simultaneously. Using CompuServe In order to be able to use CompuServe with your IBM International ISDN PC Card, you must have cFos installed, unless you only plan to use CompuServe 2000 on your system. In this case, you may not need to install cFos at all.
ISDNmst.fm Page 105 Wednesday, January 15, 2003 9:22 AM When you perform a fresh installation of the CompuServe 3.0 or a non-CAPI 2.0compliant CompuServe access software, you may be offered the option of entering or modifying the telephone number and modem properties. Click the Choose installed modem button and select one of the following modem entries: • cFos ISDN, CompuServe • cFos ISDN, X.75, Defaults, Mailbox Settings Note: You can also select the entry cFos ISDN, Analog Modem Support.
ISDNmst.fm Page 106 Wednesday, January 15, 2003 9:22 AM When the CompuServe 2000 access software searches for a modem, it detects the IBM International ISDN PC Card as illustrated below. Click Next to set up CompuServe 2000 with the selected modem emulation, and follow all further instructions displayed on your screen. CAPI 2.0-compliant CompuServe 2000 in Windows 9x, Me with cFos installed In some countries such as Germany and the UK, CompuServe ships its access software as “CompuServe 2000”.
ISDNmst.fm Page 107 Wednesday, January 15, 2003 9:22 AM Click Next and follow all further instructions displayed on your screen to set up CompuServe 2000 with the selected modem. CompuServe 4.02 and higher in Windows NT 4.0 The following installation instructions are based on the CompuServe 4.0.2 installation Help file for Windows NT 4.0. If you experience problems of any kind during this procedure, please contact your local CompuServe help desk for further assistance.
ISDNmst.fm Page 108 Wednesday, January 15, 2003 9:22 AM 5. Click Next. 6. In the Phone Number window, enter the local phone number that you dial to connect to CompuServe. If you want to define any alternate numbers, click Alternate and enter those numbers in the appropriate fields. 7. Click Next. 8. In the New Phonebook Entry Wizard window, click Finish. Note: If this is the first time you have created a Dial-Up Networking entry, a few more windows are displayed. Simply click Next in each window. 9.
ISDNmst.fm Page 109 Wednesday, January 15, 2003 9:22 AM 12. To add alternate phone numbers to dial, click the Alternates button on the Basic window page, then enter the phone numbers. 13. To modify the modem settings, click the Configure button on the Basic page, then edit the modem properties as necessary. 14. Click the Server tab in the Edit Phonebook Entry window and make sure that TCP/IP is the only network protocol selected.
ISDNmst.fm Page 110 Wednesday, January 15, 2003 9:22 AM 19. Click the Script”tab in the Edit Phonebook Entry window, and select CIS.SCP in the drop-down list. Note: You may also edit the script to speed up the logon process. Change the statement /go:pppconnect^m in the script to /noint/go:pppconnect^m. 20. Click Before dialing, make sure that the None option is activated, then click OK. 21.
ISDNmst.fm Page 111 Wednesday, January 15, 2003 9:22 AM 23. In the Dial-Up Networking window, click More again and select User Preferences in the menu that opens. 24. On the Dialing page in the User Preferences window, set the number of redial attempts, and activate the Redial on link failure option if you want Dial-Up Networking to redial if the connection is lost. 25.
ISDNmst.fm Page 112 Wednesday, January 15, 2003 9:22 AM 31. In the Dial-up Networking window, select Dial. 32. In the window Connect to CompuServe, enter your CompuServe member ID number in the User name field and your password in the Password field. 33. If you want to save your password on your computer, activate the Save password option. (This option may not be available if your security settings prohibit saving passwords.
ISDNmst.fm Page 113 Wednesday, January 15, 2003 9:22 AM After you have successfully logged on, the Dial-up Networking icon appears in the system tray on the task bar. Click this icon to hang up the connection, or select Open Dial-up Monitor to get information about your connection, including the DCE connection speed (bps) and your IP address (Details button). CompuServe 4.02 and higher in Windows 2000 The following installation instructions are based on the CompuServe 4.0.
ISDNmst.fm Page 114 Wednesday, January 15, 2003 9:22 AM Then click Next. 4. In the Internet account logon information windows that follow, do the following: 114 • Enter the phone number to dial for CompuServe access and click Next. • Enter your CompuServe User ID and password and click Next. • Enter COMPUSERVE as the connection name and click Next.
ISDNmst.fm Page 115 Wednesday, January 15, 2003 9:22 AM 5. In the Set Up Your Internet Mail Account window, select No then click Next. Deactivate the option To connect to the Internet immediately, select this box and then click Finish. Now click the Finish button to complete the dial-up configuration. 6. In the Network and Dial-Up Connections window, select the new COMPUSERVE icon, right-click it, and select Properties in the context menu. 7. In the COMPUSERVE Properties window, click the Options tab.
ISDNmst.fm Page 116 Wednesday, January 15, 2003 9:22 AM 9. Now click the Networking tab. In the list labeled Type of dial-up server I am calling, choose the entry PPP: Windows 95/98/NT4/2000/Internet. In the option group Components checked are used by this connection, make sure that only Internet Protocol (TCP/IP) is selected. Then click OK. 10. Double-click the COMPUSERVE icon in the dial-up window to test your settings.
ISDNmst.fm Page 117 Wednesday, January 15, 2003 9:22 AM Click Done to complete the connection procedure. After you have successfully logged on, the Dial-up Networking icon appears in the system tray on the task bar. Click this icon to hang up the connection, or select Open Dial-up Monitor to get information about your connection, including the DCE connection speed (bps) and your IP address (Details button).
ISDNmst.fm Page 118 Wednesday, January 15, 2003 9:22 AM AOL 4.0 and other non-CAPI 2.0-compliant AOL access software AOL 4.0 or a non-CAPI 2.0-compliant AOL access software version may only detect modems assigned to COM ports 1 to 4. It is strongly recommended that you configure cFos to use COM4. Note: The screen shots in this section may vary somewhat from the user interface you see on your screen. Before you can use AOL 4.0 or any non-CAPI 2.
ISDNmst.fm Page 119 Wednesday, January 15, 2003 9:22 AM When the AOL 5.0 access software searches for a modem, it detects the IBM International ISDN PC Card as illustrated below. Click Next to set up AOL 5.0 with the selected modem emulation, and follow all further instructions displayed on your screen. CAPI 2.0-compliant AOL 5.0 and higher with cFos installed To use CAPI 2.0-compliant AOL 5.0 or higher with cFos installed, do the following: 1. After you have installed the CAPI 2.0-compliant AOL 5.
ISDNmst.fm Page 120 Wednesday, January 15, 2003 9:22 AM 4. Click Next and follow all further instructions displayed on your screen to set up AOL 5.0 or higher with the selected modem. CAPI 2.0-compliant AOL 6.0 and higher for Windows 9x and Windows Me Obtain the correct version of AOL 6.0 for your operating system. AOL maintains separate versions for Windows 9x and Windows Millennium Edition. The installation instructions for AOL 6.
ISDNmst.fm Page 121 Wednesday, January 15, 2003 9:22 AM AOL 6.0 for Windows 2000 uses the NDIS WAN Miniport driver to connect over ISDN. If you encounter problems of any kind, please contact your local AOL help desk and tell the support personnel that you are using a fully CAPI 2.0-compliant ISDN device to connect to AOL. Using Symantec's WinFax PRO This section briefly describes the use of the IBM International ISDN PC Card with WinFax PRO 9.0 and higher.
ISDNmst.fm Page 122 Wednesday, January 15, 2003 9:22 AM 2. If a message appears informing you that the ISDN device has not been configured, click Yes to configure it. In the Install New Modem Type window, scroll down to Generic ISDN (CAPI 2.0) in the Manufacturers list, then select the corresponding entry in the Models list. Click Next. 3. In the ISDN/CAPI Properties window, enter an MSN (Multiple Subscriber Number) and a CLID (Calling Line Identification). In the “Packet size” field, enter 512.
ISDNmst.fm Page 123 Wednesday, January 15, 2003 9:22 AM 4. If you did not enter an MSN in the previous step, WinFax PRO displays a warning that you must enter an MSN in order to receive faxes. At this point you must enter an MSN. 5. When you have done so, click Finish in the last window. Now the Select Locations for Generic ISDN (CAPI 2.0) window opens. Usually all the options in this window are enabled. Leave these settings as they are and click OK. 6.
ISDNmst.fm Page 124 Wednesday, January 15, 2003 9:22 AM WinFax PRO 10.0 To use WinFax PRO 10.0, do the following: 1. Start WinFax PRO 10.x. Select the menu command Tools -> Program Setup. In the WinFax PRO Program Setup window, select Modems and Communications Devices. In the Possible devices list, select ISDN Device (CAPI 2.0) and click the Properties button. 2. If a message appears informing you that the ISDN device has not been configured, click Yes to configure it.
ISDNmst.fm Page 125 Wednesday, January 15, 2003 9:22 AM 3. If a warning appears informing you that the CAPI driver has not been verified by Symantec, simply acknowledge it by clicking OK. In the ISDN/CAPI Properties window, you can now enter MSNs and assign them names. Click Add after entering each MSN and its name to make them available in WinFax PRO 10.0. When you have finished adding MSNs, click the Fax tab. 4.
ISDNmst.fm Page 126 Wednesday, January 15, 2003 9:22 AM 5. In the Install New Device Type window, click Finish. Now the Select Locations for Generic ISDN (CAPI 2.0) window opens. Usually all the options in this window are enabled. Leave these settings as they are and click OK. 6. If you have not yet configured your country information for modem dialing, a message appears asking whether you want to configure how this device dials when sending faxes. Click Yes. 7.
ISDNmst.fm Page 127 Wednesday, January 15, 2003 9:22 AM To use the IBM DIALs client, do the following: 1. After installing the IBM DIALs client on your notebook computer, doubleclick the My Computer icon. The Dial-In Networking icon which now appears represents the DIALs client. Double-click this icon. 2. In the Dial-In Networking window, double-click the Make New Connection icon. 3. The New Connection Wizard starts. Enter a name for the connection in the New connection name field.
ISDNmst.fm Page 128 Wednesday, January 15, 2003 9:22 AM 5. In the Properties window, click the Cost Savings tab. Fill in the appropriate fields, then click Save. You may now dial up the connection immediately, or simply close the window. Using ISDNWatch ISDNWatch is a small utility for Windows 9x, Millennium Edition, NT 4.0, 2000, and XP for use with any CAPI 2.0-compliant ISDN adapter. It displays the status of the B channels and related information.
ISDNmst.fm Page 129 Wednesday, January 15, 2003 9:22 AM 3. When the installation has been completed, click Finish. A shortcut to the ISDNWatch utility is installed by default in the Start menu under Programs / ISDNWatch. To start the program, click the ISDNWatch shortcut. 4. After starting ISDNWatch, dial up a connection. An icon in the system tray on the task bar indicates that one or both of the B channels are in use. Each B channel in use is represented by a green bar.
ISDNmst.fm Page 130 Wednesday, January 15, 2003 9:22 AM In principle, the CAPI Port inserts an intermediary layer between the application you use and the CAPI 2.0 interface. It interprets the modem communication program's AT commands and converts them into CAPI 2.0-compliant API calls, thus allowing software which was not designed for ISDN communication to use your ISDN line.
ISDNmst.fm Page 131 Wednesday, January 15, 2003 9:22 AM 5. If you do not plan to install any other modem emulation software for CAPI 2.0, such as cFos, or if your other software does not need to access any COM ports, then you can leave all the options selected as illustrated below. In most cases you can simply click OK to confirm that you want to install the drivers. 6. Some software packages designed for use with an analog modem may require that the CAPI Port Drivers be mapped to a COM port.
ISDNmst.fm Page 132 Wednesday, January 15, 2003 9:22 AM In the Virtual Port field, select one of the available COM ports in the drop-down list. In the example illustrated above, COM3 will be mapped to ISDN CAPI Port 1. When you have selected the desired COM port in the Virtual Port field, click OK to complete the CAPI Port Driver installation. Note: Selecting a COM port rather than the ISDNPORT does not affect the use of the emulated modems at all.
ISDNmst.fm Page 133 Wednesday, January 15, 2003 9:22 AM Each modem name that starts with “ISDN” is an emulated modem for the CAPI Port Drivers for the CAPI 2.0 interface. Your IBM International ISDN PC Card is now ready to use with communication software that is not CAPI-2.0 compliant. You will also find a Windows Help file for the CAPI Port Drivers on your Windows 95 desktop.
ISDNmst.fm Page 134 Wednesday, January 15, 2003 9:22 AM To install the CAPI Port drivers in Windows 98, do the following: 1. Insert the CD labeled “IBM International ISDN PC Card Drivers” into your computer’s CD-ROM drive. 2. Double-click the My Computer icon on the desktop, then double-click the icon for your CD-ROM drive. 3. Continue double-clicking to open the folders "Extras", "PORT”, “WIN98”, and then “EN”. 4. The “EN” folder contains a setup program.
ISDNmst.fm Page 135 Wednesday, January 15, 2003 9:22 AM In the Virtual Port field, select one of the available COM ports in the drop-down list. In the example illustrated above, COM3 will be mapped to ISDN CAPI Port 1. When you have selected the desired COM port in the Virtual Port field, click OK to complete the CAPI Port Driver installation. Note: Selecting a COM port rather than the ISDNPORT does not affect the use of the emulated modems at all.
ISDNmst.fm Page 136 Wednesday, January 15, 2003 9:22 AM Each modem name that starts with “ISDN” is an emulated modem for the CAPI Port Drivers for the CAPI 2.0 interface. Your IBM International ISDN PC Card is now ready to use with communication software that is not CAPI-2.0 compliant. You will also find a Windows Help file for the CAPI Port Drivers on your Windows 98 desktop.
ISDNmst.fm Page 137 Wednesday, January 15, 2003 9:22 AM To install the CAPI Port drivers in Windows Me, do the following: 1. Insert the CD labeled “IBM International ISDN PC Card Drivers” into your computer’s CD-ROM drive. 2. Double-click the My Computer icon on the desktop, then double-click the icon for your CD-ROM drive. 3. Continue double-clicking to open the folders "Extras", “PORT”, “WINME”, and then “EN”. 4. The “EN” folder contains a setup program.
ISDNmst.fm Page 138 Wednesday, January 15, 2003 9:22 AM In the Virtual Port field, select one of the available COM ports in the dropdown list. In the example illustrated above, COM3 will be mapped to ISDN CAPI Port 1. When you have selected the desired COM port in the Virtual Port field, click OK to complete the CAPI Port Driver installation. Note: Selecting a COM port rather than the ISDNPORT does not affect the use of the emulated modems at all.
ISDNmst.fm Page 139 Wednesday, January 15, 2003 9:22 AM Each modem name that starts with “ISDN” is an emulated modem for the CAPI Port Drivers for the CAPI 2.0 interface. Your IBM International ISDN PC Card is now ready to use with communication software that is not CAPI-2.0 compliant. You will also find a Windows Help file for the CAPI Port Drivers on your Windows Me desktop. Installing the CAPI Port Drivers in Windows NT 4.0 Throughout this section, it is assumed that you are logged in to Windows NT 4.
ISDNmst.fm Page 140 Wednesday, January 15, 2003 9:22 AM SP Español To install the CAPI Port drivers in Windows NT 4.0, do the following: 1. Insert the CD labeled “IBM International ISDN PC Card Drivers” into your computer’s CD-ROM drive. 2. Double-click the My Computer icon on the desktop, then double-click the icon for your CD-ROM drive. 3. Continue double-clicking to open the folders "Extras", “PORT”, “WINNT”, and then “EN”. 4. The “EN” folder contains a setup program.
ISDNmst.fm Page 141 Wednesday, January 15, 2003 9:22 AM In the Virtual Port field, select one of the available COM ports in the dropdown list. In the example illustrated above, COM3 will be mapped to ISDN CAPI Port 1. When you have selected the desired COM port in the Virtual Port field, click OK to complete the CAPI Port Driver installation. Note: Be aware that during the installation of the CAPI Port Drivers the selected COM port will always be assigned to the "ISDN Custom Config" modem emulation.
ISDNmst.fm Page 142 Wednesday, January 15, 2003 9:22 AM Your IBM International ISDN PC Card is now ready to use with communication software that is not CAPI-2.0 compliant. You will also find a Windows Help file for the CAPI Port Drivers on your Windows NT 4.0 desktop. Activating the CAPI Port Drivers in Windows NT 4.0 To activate the CAPI Port Drivers in Windows NT 4.0 Workstation, first check whether the Windows NT 4.0 Workstation Remote Access Service has been installed onto your computer.
ISDNmst.fm Page 143 Wednesday, January 15, 2003 9:22 AM After Dial-Up Networking installation has been completed, do not reboot your computer when prompted to do so. Instead, click Do Not Restart and then reapply the latest Service Pack that was installed on your computer. After the Service Pack has been reapplied, your IBM International ISDN PC Card is ready to use with communication software that is not CAPI-2.0 compliant.
ISDNmst.fm Page 144 Wednesday, January 15, 2003 9:22 AM 4. In the next windows you will have to complete the configuration of RAS. Follow the on screen instructions to do this. 5. Once the installation of Dial-Up Networking is complete do not reboot your computer when prompted to do. Instead click Do Not Restart and reapply the service pack that is installed on your laptop computer. After the service pack has been reapplied You are ready to use non-CAPI 2.
ISDNmst.fm Page 145 Wednesday, January 15, 2003 9:22 AM 2. In the Network settings, click on the Services tab. Select Remote Access Service in the list of installed services, then click Properties. 3. In the Remote Access Setup window, click Add to add additonal RAS-capable devices. 4. In the Add RAS Device window, click OK. Repeat steps 3 and 4 until all of the available RAS-capable devices have been added. 11.
ISDNmst.fm Page 146 Wednesday, January 15, 2003 9:22 AM 5. Click Continue to complete the installation. Click Close in the Network Control Panel applet. Windows NT 4.0 then updates the configuration. Reboot your computer when prompted to do so. You are now ready to use non-CAPI 2.0 compliant communication software with the IBM International ISDN PC Card as well. You will also find the guide for the CAPI Port Drivers as a Windows Help file on the desktop of your Windows NT 4.0 Workstation computer.
ISDNmst.fm Page 147 Wednesday, January 15, 2003 9:22 AM EN English FR Français IT Italiano SP Español To install the CAPI Port drivers in Windows 2000, do the following: 1. Insert the CD labeled “IBM International ISDN PC Card Drivers” into your computer’s CD-ROM drive. 2. Double-click the My Computer icon on the desktop, then double-click the icon for your CD-ROM drive. Continue double-clicking to open the folders "Extras", "PORTS", "WIN2000", and then "EN".
ISDNmst.fm Page 148 Wednesday, January 15, 2003 9:22 AM Note: Please consult your User's guide for your laptop computer in order to find out which COM ports are used, which ones are available, and how to make COM ports available if this becomes necessary. In order to configure the CAPI Port drivers click on the Port tab of the Installation Of The ISDN CAPI Port Driver window.
ISDNmst.fm Page 149 Wednesday, January 15, 2003 9:22 AM After the system restart you will find in the Windows 2000 Professional Device Manager the CAPI Port Drivers installed as modems. Every modem name that starts with "ISDN" is an emulated modem for the CAPI 2.0 interface provided by the CAPI Port Drivers. Your IBM International ISDN PC Card is now ready to use with communication software that is not CAPI-2.0 compliant.
ISDNmst.fm Page 150 Wednesday, January 15, 2003 9:22 AM To install the CAPI Port drivers in Windows XP, do the following: 1. Insert the CD labeled “IBM International ISDN PC Card Drivers” into your computer’s CD-ROM drive. 2. Click Start -> My Computer and double-click the icon for your CD-ROM drive. Continue double-clicking to open the folders "Extras", "PORT" "WINXP", and then "EN". The "EN" folder contains a setup program. Doubleclick it ot start the CAPI Port device driver installation. 3.
ISDNmst.fm Page 151 Wednesday, January 15, 2003 9:22 AM In the Virtual Port section you can select any of the ISDN CAPI Ports and choose from the drop down list any of the available COM ports. In the above example you will be selecting COM4 for the ISDN CAPI Port. If you have made the correct selection of the COM port under the Virtual Port tab, click OK to complete the installation of the CAPI Port Drivers.
ISDNmst.fm Page 152 Wednesday, January 15, 2003 9:22 AM Every modem name that starts with "ISDN" is an emulated modem for the CAPI 2.0 interface provided by the CAPI Port Drivers. Your IBM International ISDN PC Card is now ready to use with communication software that is not CAPI-2.0 compliant. You will also find a Windows Help file for the CAPI Port Drivers on your Windows XP desktop. Removing the CAPI Port Drivers To remove the CAPI PORT Drivers from Windows 95, Windows 98, and Windows Me: 1.
ISDNmst.fm Page 153 Wednesday, January 15, 2003 9:22 AM Once the computer has restarted the removal of the CAPI Port Drivers is complete. To remove the CAPI Port drivers from Windows NT 4.0: Throughout this section it is assumed that you are logged on to the Windows NT 4.0 Workstation system as Administrator. If you are not logged on as Administrator, you may not be able to perform all the steps outlined in this section. 1. Leave the IBM International ISDN PC Card in the PCMCIA slot.
ISDNmst.fm Page 154 Wednesday, January 15, 2003 9:22 AM Once the computer has restarted the removal of the CAPI Port Drivers is complete. To remove the CAPI Port drivers from Windows 2000: 1. Leave the IBM International ISDN PC Card in the PCMCIA slot. Disconnect its cable from the ISDN line. 2. Click Start -> Settings -> Control Panel to open the Control Panel. 3. Double-click the Add/Remove Programs icon. Make sure that Change or Remove Programs is selected in the column to the left. 4.
ISDNmst.fm Page 155 Wednesday, January 15, 2003 9:22 AM To remove the CAPI Port drivers from Windows XP: 1. Leave the IBM International ISDN PC Card in the PCMCIA slot. Disconnect its cable from the ISDN line. 2. Click Start -> Control Panel to open the Control Panel. 3. Double-click the Add or Remove Programs icon. 4. Make sure that Change or Remove Programs is selected in the column at left. Select ISDN CAPI Port in the list of currently installed programs. Click the Change/Remove button.
ISDNmst.fm Page 156 Wednesday, January 15, 2003 9:22 AM I have installed the CAPI Port Drivers in Windows 95. During the software setup, however, I was not prompted to choose the modem emulation I want. The modem is installed and works. How can I make the dialog appear? Some versions of Windows 95 do not display the modem emulation selection dialog during the CAPI Port Driver installation: The cause of the problem is an older version of the MFCxx.DLL files.
ISDNmst.fm Page 157 Wednesday, January 15, 2003 9:22 AM I have installed the CAPI Port Drivers in Windows NT 4.0 Workstation with Service Pack 3. During the software set-up, however, I was not prompted to choose the modem emulation I want. The modem is installed and works. How can I make the dialog appear? Windows NT 4.0 with Service Pack 3 installed does not display the modem emulation selection dialog during the CAPI Port Driver installation: This combination of Windows NT 4.
ISDNmst.fm Page 158 Wednesday, January 15, 2003 9:22 AM Directory Language EN English FR French (Français) IT Italian (Italiano) SP Spanish (Español) For details on ordering or upgrading SystemSoft's CardWizard Software, please visit the following web site: http://www.systemsoft.com. To install CardWizard 5.20 for Windows NT 4.0 trial version, do the following: 1. Download the evaluation version from the IBM International ISDN PC Card web page and read the accompanying Readme file.
ISDNmst.fm Page 159 Wednesday, January 15, 2003 9:22 AM 5. In the next window you can select a Power Management Utility: • SystemSoft PowerProfiler/PPSE • IBM Power Management System • None For IBM notebook computers, select the IBM Power Management System. For any other notebook computer you may select either the SystemSoft PowerProfiler or None. If you are not sure what to choose, please contact either the manufacturer of your notebook computer or SystemSoft for further assistance.
ISDNmst.fm Page 160 Wednesday, January 15, 2003 9:22 AM 10. After you have completed the installation of the IBM International ISDN PC Card, the adapter will be listed in the CardWizard Window as a specialty card.
ISDNmst.fm Page 161 Wednesday, January 15, 2003 9:22 AM 12. Using NDIS This section contains instructions for using NDIS. Using NDIS in Windows 95, Windows 98, and Windows Me The NDIS WAN CAPI device driver The NDIS WAN CAPI Device Driver for Windows 95 provides the capability for dial-up networking (RAS) over ISDN. The NDIS WAN CAPI device driver is based upon the standardized CAPI 2.0 application interface, and can be used with all CAPI 2.0-compliant ISDN adapters.
ISDNmst.fm Page 162 Wednesday, January 15, 2003 9:22 AM Networking (WAN). The NDIS WAN CAPI device driver thus allows the ISDN adapter to be used as a WAN adapter, addressed through the Common ISDN API (CAPI) 2.0 applications interface. Installing the ISDN adapter Install the ISDN adapter as instructed in the manual. Always use the latest CAPI 2.0 device driver. Installing Windows 95 dial-up networking 1.3 If Dial-Up Networking has not yet been installed, install it now: 1.
ISDNmst.fm Page 163 Wednesday, January 15, 2003 9:22 AM 3. A device driver with the name “NDIS WAN CAPI Device Driver” is displayed. Confirm this by clicking OK. 4. The required files are then copied to your hard disk drive. Afterward, the network configuration window should display at least the following components: • The required files are then copied to your hard disk drive.
ISDNmst.fm Page 164 Wednesday, January 15, 2003 9:22 AM There are no binding standards for ISDN dial-up access to ISPs. PPP and SLIP protocol variants, fixed and dynamically assigned IP addresses, static or dynamic name server addresses and a variety of authentication procedures are all possible. For TCP/IP connections with the NDIS WAN device driver, you must use 32-bit client software (such as Web browsers and FTP clients), and not 16-bit software for Windows 3.x.
ISDNmst.fm Page 165 Wednesday, January 15, 2003 9:22 AM Make sure that all of these components are installed, and determine the correct configuration options for the client software. Windows 95 only enables one DialUp Networking connection to be active at a time.
ISDNmst.fm Page 166 Wednesday, January 15, 2003 9:22 AM Click Control Panel -> Network File and Print Sharing... -> “I want to be able to give others access to my files 3. Share a directory by doing the following: Start the Explorer. Select the directory to be shared, such as C:\TEST. Rightclick the directory to open the context menu. Select Sharing -> Shared as: and type a share name, such as TEST . Type FULL in the Access Type field. and click OK. 4.
ISDNmst.fm Page 167 Wednesday, January 15, 2003 9:22 AM Remote access service (RAS) in Windows NT To use RAS with Windows NT, you must first install the NDIS WAN CAPI Device Driver for ISDN/CAPI 2.0 in Windows NT. This device driver works with both Windows NT 3.51 and Windows NT 4.0. Installation of the device driver is fully described in the accompanying documentation. You can set up connections to a Windows 95 computer as the RAS server.
ISDNmst.fm Page 168 Wednesday, January 15, 2003 9:22 AM 6. Click OK to close the window. Now when you activate this dial-up connection, the computer will automatically attempt to connect to the destination ISDN number using both ISDN B channels. If only one ISDN B channel can be used –if your ISP does not support multilink PPP for example– no message will appear to indicate the fact.
ISDNmst.fm Page 169 Wednesday, January 15, 2003 9:22 AM Solution: The remote site, i.e. your Internet Service Provider must also support this standard. • Fault condition: Multilink PPP connections are not possible. Possible cause: Your Internet Service Provider (ISP) does not support multilink PPP connections, or you have not configured the RAS server with a second modem entry for incoming calls. Solution: Use the same device driver at both ends of the connection, i.e.
ISDNmst.fm Page 170 Wednesday, January 15, 2003 9:22 AM some of the different requirements possible, two basic configuration examples are presented here: 1. You have not yet installed a network, and must therefore perform a complete network installation including the NDIS WAN CAPI Device Driver and RAS (see Section 13.2.1.1 on page 185). 2. You have not yet installed a network, and must therefore perform a complete network installation including the NDIS WAN CAPI Device Driver and RAS (see Section 13.2.1.
ISDNmst.fm Page 171 Wednesday, January 15, 2003 9:22 AM B channel 1) or ISDN2 - WAN (ISDN B channel 2) and confirm this by clicking OK. • The Remote Access Setup window opens. Select ISDN1 - WAN or ISDN2 WAN and click Configure. The Configure Port Usage window opens. Specify here whether you want to receive calls, dial out, or both. • Set the port usage to Dial out only. • If you intend to use both ISDN B channels for RAS, you can configure the second B channel as a RAS device now by clicking Add.
ISDNmst.fm Page 172 Wednesday, January 15, 2003 9:22 AM • You have the option of defining two MSNs for each ISDN B channel. If you have not installed any other CAPI application or if you only want to use the NDIS WAN CAPI Device Driver for Windows NT for outgoing calls, then you can simply click OK. • MSNs (Multiple Subscriber Numbers, only on ISDN lines using DSS1) are used to route incoming and outgoing calls.
ISDNmst.fm Page 173 Wednesday, January 15, 2003 9:22 AM This completes the installation of the network components. Notes on RAS server configuration in Windows NT Server 4.0 General This section contains details about certain possible RAS configurations of in Windows NT and Windows 95. It does not contain details specific to ISDN. If you have any further questions, please refer to your Windows NT documentation.
ISDNmst.fm Page 174 Wednesday, January 15, 2003 9:22 AM If the Internet protocol (TCP/IP) is used as the transport protocol for Microsoft networking, WINS and DHCP services can be installed on the Windows NT server. These services manage and assign of NetBIOS names and IP addresses where necessary. Neither service is absolutely essential, and both can be replaced by using LMHOSTS files and fixed IP address configuration on the workstations.
ISDNmst.fm Page 175 Wednesday, January 15, 2003 9:22 AM This section describes the remedies for a few errors which could occur while operating the NDIS WAN CAPI Device Driver for Windows NT. • Symptom: CAPI applications which accept incoming data calls (with the ISDN service indicator DATA64K) do not work alongside the NDIS WAN CAPI Device Driver for Windows NT and the RAS Server mode.
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ISDNmst.fm Page 177 Wednesday, January 15, 2003 9:22 AM 13. ISDN CAPI Port Device Driver Prerequisites for the CAPI Port installation Before the CAPI port device drivers may be installed, the device drivers for the IBM International ISDN PC Card must be installed. If you already have CAPI port device drivers installed, reinstallation may not be possible without removing older driver versions. See “Removing the ISDN CAPI Port device driver” on page 179 for more details. Version 02.02.
ISDNmst.fm Page 178 Wednesday, January 15, 2003 9:22 AM The fax functions of MS Exchange/Outlook and other Fax Group 3 applications can be used through the virtual CAPI Port modem ISDN FAX (G3). Installing / removing the ISDN CAPI Port device driver If you have not yet done so, first install the CAPI 2.0 device drivers for your ISDN-Controller according to the instructions in the manual.
ISDNmst.fm Page 179 Wednesday, January 15, 2003 9:22 AM 4. To learn more about the different virtual modems, click the question mark in the title bar and then the modem type. A small window with information about the modem opens. 5. On the Ports page, the virtual modems can be assigned to COM ports. 6. If no Dial-Up Software requiring COM ports is used, accept the default settings. 7. Confirm the selected configuration by clicking OK. 8.
ISDNmst.fm Page 180 Wednesday, January 15, 2003 9:22 AM 6. Confirm your entries by clicking OK and close the modem window. Connections to internet service providers (ISPs) There is no binding standard for ISDN dial-in access to the Internet via Internet providers.
ISDNmst.fm Page 181 Wednesday, January 15, 2003 9:22 AM Authentication For PPP connections, the dial-in user is authenticated by a user ID and password (PAP/CHAP standards). This information, entered in the configuration of a DialUp Networking connection, is transmitted automatically to the remote dial-up server upon connection. More user information generally is not required. Some Internet providers (including many universities, etc.
ISDNmst.fm Page 182 Wednesday, January 15, 2003 9:22 AM Example configuration In this section we present a sample ISDN CAPI Port Device Driver configuration for the Internet provider UUNet (as of December 1999). • UUNet (HDLC, PPP over ISDN): • AT S31=1; IP address and DNS assigned by the server Multi-link PPP connections In "Multi-link PPP connections", both ISDN B channels are used to connect to the one call destination. This doubles the available transmission capacity.
ISDNmst.fm Page 183 Wednesday, January 15, 2003 9:22 AM If only one ISDN B channel can be connected, for instance, if your Internet provider does not support multi-link PPP connections, no unambiguous message to this effect is returned. To find out whether both B channels were connected, double-click the Dial-Up Networking icon in the Windows 95/98 task bar. If desired, select the Details button to connect or disconnect the second B channel manually.
ISDNmst.fm Page 184 Wednesday, January 15, 2003 9:22 AM setting: AT S31=3). For more information about the configuration of MS Exchange/Outlook, see the documentation of Windows 95, or contact your dealer or Microsoft. In Windows 98, MS Exchange is no longer automatically installed with the operating system. You can install it manually, however, as the software is available in the \TOOLS\OLDWIN95\MESSAGE directory on the Windows 98 CD-ROM. WinFax PRO: If you want to use the software WinFax Pro 8.x/9.
ISDNmst.fm Page 185 Wednesday, January 15, 2003 9:22 AM Using data communications software with an emulated COM port If the ISDN CAPI Port Device Driver is installed with its default settings, all virtual modems are assigned to the virtual port ISDN1. Thus any software using the UNIMODEM interface (TAPI modems) of Windows 95/98 can work with the virtual modems. No changes to the virtual ports are necessary. Such software includes, for instance, Windows 95/98 Dial-Up Networking and Hyperterminal.
ISDNmst.fm Page 186 Wednesday, January 15, 2003 9:22 AM • Only for X.75 connections: Data compression according to V.42bis can be used only for X.75 connections. Possible applications include ISDN Point-to-Point connections and connections to ISDN BBSs. According to CAPI 2.0, a secured data link is imperative for V.42bis connections. As only the X.75 protocol guarantees this feature, V.42bis can be used only with this protocol.
ISDNmst.fm Page 187 Wednesday, January 15, 2003 9:22 AM dealer or Microsoft. In order to use Windows 95/98 RAS over ISDN, the following components must be installed: • ISDN-Controller • CAPI device drivers (installed during the ISDN-Controller Setup) • ISDN CAPI Port Device Driver • Dial-Up Networking (and Dial-up Server module, if desired) • ·Network protocol with appropriate client software (such as NetBEUI), bound to the Dial-up Adapter. Make sure that all of these components are installed.
ISDNmst.fm Page 188 Wednesday, January 15, 2003 9:22 AM 2. Configure Dial-Up Networking connection. Select the newly created Dial-Up Networking connection. Right-click and select Properties. Deactivate Use country code and area code. Click Server type..." -> Type of Dial-Up Server: "PPP: Windows 95/98, Windows NT 3.5, Internet" -> Advanced options: activate "Log on to network" and "enable software compression" -> Allowed network protocols: select NetBEUI. Click OK and OK again. 3.
ISDNmst.fm Page 189 Wednesday, January 15, 2003 9:22 AM accompanying the device driver contains complete installation instructions. The Windows 95/98 RAS server can use the CAPI Port modem ISDN RAS (PPP over ISDN) in the Dial-up Server. Please make sure of the following: • the same network protocols are installed and configured for RAS connections on both computers; • you have configured the necessary user rights (RAS caller access, resource sharing, etc.).
ISDNmst.fm Page 190 Wednesday, January 15, 2003 9:22 AM AT Command ATS0= Value Parameter 0 0=AUTOANSWER off (default) 1 1=AUTOANSWER on ATS2= 43 ASCII code for escape sequence character ATS3= 13 Code for CR ATS4= 10 Code for LF ATS5= 8 Code for BS ATS12= 100 Time interval for escape sequence ATS30= Error Level: 0 No AT command; syntax, illegal register value, command not executed 1 Unknown command parameter 2 Unknown command 0 Protocol: X.
ISDNmst.fm Page 191 Wednesday, January 15, 2003 9:22 AM AT Command Value Parameter ATS41= 0 B1 protocol: sets X.75 (default)* ATS42= 0 B2 protocol: sets X.75 (default)* 8 B2 protocol: sets X.75/V.42bis data compression* ATS43= 0 B3 protocol: sets X.75 (default)* ATS44= 2 CIP value: sets X.75 (default)* ATS45= 2048 Frame size ATS48= 1 For multiple active ISDNControllers (like the AVM Controller B1), sets the number of the CAPI 2.
ISDNmst.fm Page 192 Wednesday, January 15, 2003 9:22 AM AT Command Value ATH Parameter Terminate existing connection ATQ ATV 0 Display messages in command mode (quiet) 1 Suppress messages in command mode (quiet) 0 Display results as numeric codes 1 Display results as text ("verbose") (default) ATZ Reset +++ Switch from on-line to command mode * For a detailed description of these parameters, see the "COMMON-ISDN-API Version 2.0" specification. ** see also Section 4.3.
ISDNmst.fm Page 193 Wednesday, January 15, 2003 9:22 AM use. These modems allow the ISDN-Controller in your computer to be used even by programs that expect an analog modem. Each of the virtual modems is available for a different application. For instance, the ISDN FAX (G3) modem is configured for fax applications, while ISDN RAS can be used for remote-access connections to remote computers.
ISDNmst.fm Page 194 Wednesday, January 15, 2003 9:22 AM 2. Switch to the folder :\PROGRAMS\CAPIPORT.NT\ENGLISH\ or \PROGRAMS\CAPIPORT.W2K\ENGLISH\, respectively. 3. Start installation by double-clicking the file SETUP.EXE. 4. The Modems page lists eight virtual modems which can be selected for installation: • ISDN - ISDN (X.75) • ISDN Analog Modem (V.32bis) • ISDN Custom Config • ISDN FAX (G3) • ISDN Internet (PPP over ISDN) • ISDN Mailbox (X.
ISDNmst.fm Page 195 Wednesday, January 15, 2003 9:22 AM During installation of the ISDN CAPI Port Device Driver, the virtual modems initially are installed with a default configuration. It is generally not necessary to change these default settings. If a change should become necessary, however, modem settings can be adapted to your needs using registry commands. Such a configuration is essentially the same for all virtual modems. The general procedure is described below.
ISDNmst.fm Page 196 Wednesday, January 15, 2003 9:22 AM Incorrect protocol settings either result in an immediate termination of the connection or prevent the ISDN connection from being established in the first place (error message: "The computer you are dialing in to is not answering."). Setting modem registers for ISDN B-channel protocols and PPP The virtual modem ISDN Internet (PPP over ISDN) is set by default to HDLC and PPP over ISDN according to RFC 1618.
ISDNmst.fm Page 197 Wednesday, January 15, 2003 9:22 AM An invalid number entry is automatically replaced with the first MSN in the assigned block. If no number is set in register "S49", the first subscriber number assigned to your DSS1 (Euro ISDN) line is sent. Suppressing caller ID display (CLIR): Use the registry command S54=1 to suppress the display of the ISDN D-channel number. This allows anonymity for ISDN connections, for instance, in Dial-Up Networking.
ISDNmst.fm Page 198 Wednesday, January 15, 2003 9:22 AM 5. Select ISDN Internet (PPP over ISDN) and ISDN RAS (PPP over ISDN) and identify identical dial-up numbers for your ISP using the button Phone numbers..... 6. Close the window by clicking OK. To establish a multi-link PPP connection in Windows 2000, proceed as follows: 1. Create a new connection to your Internet Service Provider (ISP) in Dial-Up Networking or select an already existing connection to your ISP. 2.
ISDNmst.fm Page 199 Wednesday, January 15, 2003 9:22 AM Note: To use this modem a CAPI device driver software supporting T.30 (Fax Group 3) is required. The hardware requirements for Fax G3 are higher than for other CAPI applications, as the analog/digital conversion is performed by the computer's CPU. A Pentium computer with 133 MHz and at least 32 MB RAM will provide optimal performance.
ISDNmst.fm Page 200 Wednesday, January 15, 2003 9:22 AM Data communications software and analog modems at the remote site As long as your CAPI 2.0 device driver software supports analog connections, the virtual modem ISDN Analog Modem (V.32bis) can be used to access analog remote sites like BBSs. The maximum speed possible is 14,400 Bit/s (V.32bis). This virtual modem also will support any higher speeds offered by future versions of the CAPI 2.0 device driver software. The required protocols ("V.
ISDNmst.fm Page 201 Wednesday, January 15, 2003 9:22 AM The modem "ISDN SoftCompression X.75/V.42bis": Using data compression according to V.42bis for X.75 connections Using the virtual modem ISDN SoftCompression X.75/V.42bis connections can be established with activated data compression. This allows data to be transmitted at a rate up to four times higher, depending on the type of data to be transmitted. Some basic conditions must be met, however: • The latest CAPI 2.
ISDNmst.fm Page 202 Wednesday, January 15, 2003 9:22 AM Connections and caller authentication are managed by the PPP protocol (PPP over ISDN, RFC 1618) for both operating systems. HDLC is the specified ISDN B2 protocol. The remote computer is then accessible over ISDN using network protocols such as TCP/IP, SPX/IPX or NetBEUI. Remote access service (RAS) with Windows 95/98 See the documentation of your operating system for instructions about how to configure Remote Access Service (RAS).
ISDNmst.fm Page 203 Wednesday, January 15, 2003 9:22 AM 1. Open Start -> Settings -> Control Panel -> Modems (Windows NT) or Start > Settings -> Control Panel -> Telephone and Modem Options (Windows 2000). 2. Select the desired modem (Windows 2000: on the "Modems" page). 3. Click the Properties button. 4. On the Settings page, click the Advanced... button (Windows 2000: Advanced Options page). 5. Enter the AT command in the Extra Settings field.
ISDNmst.fm Page 204 Wednesday, January 15, 2003 9:22 AM AT Command Value Parameter 7 Protocol: V.120 8 Protocol: Analog Modem (V.32bis) ATS35= 14400 Baud rate ATS36= 0 Parity: none (default) 1 odd 2 even 0 Stopbits: 1 bit (default) 1 2 bits 0 Data bits: 8 (default) 1 Data bits: 7 ATS41= 0 B1 protocol: sets X.75 (default)* ATS42= 0 B2 protocol: sets X.75 (default)* 8 B2 protocol: sets X.75/V.42bis data compression* ATS43= 0 B3 protocol: sets X.
ISDNmst.fm Page 205 Wednesday, January 15, 2003 9:22 AM AT Command ATS54= Value 0 No caller ID suppression (default) 1 Caller ID suppression active*** ATA ATD ATE Accept an incoming call 0...
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ISDNmst.fm Page 207 Wednesday, January 15, 2003 9:22 AM 14. Removing the IBM International ISDN PC Card The IBM International ISDN PC Card is removed in two steps from your Windowsbased computer: • Remove any NDIS WAN CAPI Device Drivers installed • Remove the CAPI 2.0-compliant device drivers Removing the IBM ISDN PC Card from Windows 95, Windows 98, and Windows Me To remove the IBM ISDN PC Card from Windows 95, Windows 98, and Windows Me, do the following: 1.
ISDNmst.fm Page 208 Wednesday, January 15, 2003 9:22 AM In Windows Me, the following window prompts you to confirm that you want to remove the device driver from all hardware profiles. Click OK to confirm that you want to remove the NDIS WAN CAPI device driver. 6. After your computer has restarted, open the Control Panel again. Double-click the Add/Remove Programs icon. 7. In the Install/Uninstall window, select IBM International ISDN PC Card in the list of programs.
ISDNmst.fm Page 209 Wednesday, January 15, 2003 9:22 AM 8. In the IBM International ISDN PC Card window, click Continue. 9. When the card has been completely removed, click OK. When prompted to restart the computer, click No. 10. Shut down Windows and turn off the computer if necessary. 11. Remove the IBM International ISDN PC Card from the PCMCIA slot. This completes the removal of the adapter. 14.
ISDNmst.fm Page 210 Wednesday, January 15, 2003 9:22 AM Removing the IBM ISDN PC Card from Windows NT The following section assumes that you are logged on to a Windows NT 4.0 system as Administrator. If you are not logged on as Administrator, you might not be able to perform all the steps outlined in this chapter. To remove the IBM ISDN PC Card from Windows NT, do the following: 1. Leave the IBM International ISDN PC Card in the PCMCIA slot. Disconnect the card’s ISDN cable from the ISDN line. 2.
ISDNmst.fm Page 211 Wednesday, January 15, 2003 9:22 AM 7. In the IBM International ISDN PC Card window, click Continue. 8. When prompted to restart the computer, click No. Shut down Windows and turn off the computer if necessary. Remove the IBM International ISDN PC Card from the PCMCIA slot. This completes the removal of the adapter. 14.
ISDNmst.fm Page 212 Wednesday, January 15, 2003 9:22 AM Removing the IBM ISDN PC Card from Windows 2000 The following section assumes that you are logged on to a Windows 2000 system as Administrator. If you are not logged on as Administrator, you might not be able to perform all the steps outlined in this chapter. To remove the IBM ISDN PC Card from Windows 2000, do the following: 1. Leave the IBM International ISDN PC Card in the PCMCIA slot. Disconnect the card’s ISDN cable from the ISDN line. 2.
ISDNmst.fm Page 213 Wednesday, January 15, 2003 9:22 AM This completes the removal of the adapter. Removing the IBM ISDN PC Card from Windows XP To remove the IBM ISDN PC Card from Windows XP, do the following: 1. Leave the IBM International ISDN PC Card in the PCMCIA slot. Disconnect the card's ISDN cable from the ISDN line. 2. Click Start -> Control Panel to open the Control Panel. 3. Double-click the Performance and Maintenance icon. 4.
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ISDNmst.fm Page 215 Wednesday, January 15, 2003 9:22 AM 15. The FRITZ! and EXTRAS folders This CD contains two sub directories \FRITZ! and \EXTRAS. The Fritz! folder This directory contains the AVM Fritz! software package v3.00 in English, German, French, Italian, and Spanish. The software can be installed via the Autorun menu of the CD for each corresponding language. Note: The AVM Fritz! software in this folder is supplied by IBM "as is".
ISDNmst.fm Page 216 Wednesday, January 15, 2003 9:22 AM CW52NT\DOCS Contains the documentation for SystemSofts CardWizard 5.20.06 for Windows NT 4.0 in Adobe Acrobat PDF format CW52NT\EN Contains SystemSofts CardWizard 5.20.06 for Windows NT 4.0 try and buy version in English CW52NT\FR Contains SystemSofts CardWizard 5.20.06 for Windows NT 4.0 try and buy version in French CW52NT\IT Contains SystemSofts CardWizard 5.20.06 for Windows NT 4.
ISDNmst.fm Page 217 Wednesday, January 15, 2003 9:22 AM WIN95\DUN\DUN13Y2K Windows 95 Dial-Up Networking Update 1.3 Year 2000 fix. For more details please read the files _info.txt and _y2kdun13.txt. WIN95\DUN\MSDUN13 Windows 95 Dial-Up Networking Update 1.3, multi language. For more details please read the files _info.txt and _msdun13.txt WIN95\DUN\MSDUN14 Windows 95 Dial-Up Networking Update 1.4. Available in English only. For more details please read the file msdun14.txt.
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ISDNmst.fm Page 219 Wednesday, January 15, 2003 9:22 AM Appendix A. Package contents The IBM International ISDN PC Card is a passive ISDN adapter in PCMCIA (credit card size) format that works with any basic-rate ISDN line. The card can be used with one B channel at 64 kbit/s, or for multilink connections with two B channels simultaneously at 128 kbit/s.
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ISDNmst.fm Page 221 Wednesday, January 15, 2003 9:22 AM Appendix B. Product features The current device driver software supports all ISDN services. The following B-channel protocols are provided: • X.75 • HDLC transparent • X.25 • ISO 8208 (X.25 DTE-DTE) • X.31 case a/b • T.70 • T.90 • Fax G3/G4 • V.110 • V.120 • V.32bis Fax protocols: • V.17 • V.29 • V.27ter Additional features: • Fully CAPI 2.0-compliant • CAPI SoftFax G3: analog fax emulation in accordance with G3/T.
ISDNmst.fm Page 222 Wednesday, January 15, 2003 9:22 AM • Microsoft® Windows® 95 • Microsoft® Windows® 98 • Microsoft® Windows® Millennium Edition • Microsoft® Windows® NT 4.0 Workstation • Microsoft® Windows® 2000 D-channel protocols: • Windows 95, Windows 98, Windows Millennium Edition, Windows NT 4.
ISDNmst.fm Page 223 Wednesday, January 15, 2003 9:22 AM Appendix C. A brief ISDN glossary Note: Some of the information provided in this chapter has been retrieved from http://whatis.techtarget.com. IBM fully recognizes and acknowledges that these articles are copyrighted by TechTarget.com, Inc. This chapter gives a brief overview of technical terms used in the world of ISDN as well as a few computer-related terms.
ISDNmst.fm Page 224 Wednesday, January 15, 2003 9:22 AM cases this capability can also be implemented in the device drivers of passive ISDN adapters. active Active ISDN adapters are top-of-the-line ISDN cards, and the most expensive. — Active ISDN adapters handle all ISDN protocols on OSI Layers 1, 2 and 3. These cards have one or more on-board microprocessors and a certain amount of RAM. Active ISDN adapters relieve the host system's CPU of all ISDN communication processing.
ISDNmst.fm Page 225 Wednesday, January 15, 2003 9:22 AM • Cold insertion/removal - Denotes the installation or removal of a peripheral device when the computer system is powered off and/or disconnected from the wall sockets. • D channel - The second type of channel in ISDN BRI line. It carries 16 kbit/s and is mainly limited to signaling functions to control the B channels. • D-channel switching protocol - Describes the telephone company's particular implementation of ISDN.
ISDNmst.fm Page 226 Wednesday, January 15, 2003 9:22 AM “Memorandum of Understanding” which led to the implementation of Euro ISDN in 1993. Euro ISDN is documented in the ETSI Net-3 standard. • Fax standards - There are two important fax standards for ISDN: — G3 (Group 3, ITU standard T.4) which comes from the analog telephony world and allows a maximum resolution of 200 dpi by 200 dpi. Transfer speeds usually are 2,400 bps, 4,800 bps, 7,200 bps, 9,600 bps, and 14.4 kbps.
ISDNmst.fm Page 227 Wednesday, January 15, 2003 9:22 AM defines seven layers of communication functions that take place at each end of a communication link. Although the OSI model is not always clearly organized in the same well-defined layers, many if not most products involved in telecommunication can be described in relation to the OSI model. It is also valuable as a uniform reference that furnishes a common ground for education and discussion in the communications field.
ISDNmst.fm Page 228 Wednesday, January 15, 2003 9:22 AM interface is similar to an E1 line. The total data rate is 2.048 Mbit/s. However, the PRI provides 30 ISDN B channels and one D channel, all operating at 64 kbit/s. PRIs can be used in large RAS environments. • S0 interface - Another name for the BRI interface in Europe, where the telephone company generally provides the NT device. For BRIs in point-tomultipoint configuration, the S0 interface is a four-wire data bus.
ISDNmst.fm Page 229 Wednesday, January 15, 2003 9:22 AM line, with the other channels going unused. The T carrier system is entirely digital. The T1 (or T-1) carrier is the most commonly used digital line in the United States, Canada, and Japan. The T1 digital stream consists of twentyfour 64-kbit/s channels. The T1 system also uses 8,000 framing bits.
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ISDNmst.fm Page 231 Wednesday, January 15, 2003 9:22 AM Appendix D. Troubleshooting and frequently asked questions General What device driver version is supplied on the CD? The device driver level on the IBM International ISDN PC Card Installation Software CD for all Windows operating systems is 3.09.02. Where on the Internet is the IBM International ISDN PC Card support Web page located? For device driver updates, tips, etc. please consult the PCD support Web page at: http://www.pc.ibm.
ISDNmst.fm Page 232 Wednesday, January 15, 2003 9:22 AM 3. You are using the correct Dial-Up Networking connection that configured for use with with the PC Card. 4. Your ISP supports the appropriate protocols. The ISP might conceivably recommend any protocol, such as V.120, asynchronous PPP, X.75, or any other protocol. Contact your ISP and find out the protocol to use. Install cFos and create a Dial-Up Networking connection according to the procedures in this guide and your ISP's instructions.
ISDNmst.fm Page 233 Wednesday, January 15, 2003 9:22 AM After I installed the IBM International ISDN PC Card in Windows 95, I reinstalled CardWizard for Windows 95. Now the adapter is not properly recognized any more. What can I do? The device driver installation instructions for Windows 95 state: Some notebook computer manufacturers install PCMCIA support software such as SystemSoft's CardWizard as part of the Windows 95 package. IBM includes this program with its ThinkPad notebook computer series.
ISDNmst.fm Page 234 Wednesday, January 15, 2003 9:22 AM Note: The screen shots in this tip are taken from a German Windows 95 installation. They are provided for demonstration purposes only. The windows and menus may look different in your language version of Windows 95. Before you launch the msdun14.exe file, backup the following files from your C:\WINDOWS\SYSTEM directory: • SETUPX.DLL • MSSHRUI.
ISDNmst.fm Page 235 Wednesday, January 15, 2003 9:22 AM How do I install the English Microsoft Windows 98 Dial-Up Networking 1.4 update onto a non-English Windows 98 version? Note: Before you follow the instructions of this tip, please read“Installing the Dial-Up Networking 1.4 Update for Windows 98” on page 19 . The screen shots in this tip are taken from a German Windows 98 installation. They are provided for demonstration purposes only.
ISDNmst.fm Page 236 Wednesday, January 15, 2003 9:22 AM When the Microsoft Dial-Up Networking 1.4 update is installed, these are the files that may be changed or updated: • Windows 98 First Edition Directory File Name C:\WINDOWS\SYSTEM rnanp.dll C:\WINDOWS\SYSTEM rnathunk.dll C:\WINDOWS\SYSTEM rnaui.dll C:\WINDOWS\SYSTEM smmscrpt.dll • Windows 98 Second Edition Directory File name C:\WINDOWS\SYSTEM pppmac.vxd C:\WINDOWS\SYSTEM rasapi32.dll C:\WINDOWS\SYSTEM rnanp.
ISDNmst.fm Page 237 Wednesday, January 15, 2003 9:22 AM I have installed the IBM International ISDN PC Card under Windows 98 Second Edition. When I try to shut down or restart the system, it hangs. This is a known problem in Windows 98 Second Edition and is independent from of PC Card or other hardware device in use. Microsoft has confirmed this to be a problem with Windows 98 Second Edition.
ISDNmst.fm Page 238 Wednesday, January 15, 2003 9:22 AM PC Card will work properly with CardWizard. The IBM International ISDN PC Card will be supported with hot insertion, but only with cold removal. These features are also available with SystemSoft's CardWizard 5.10 for Windows NT 4.0 after you apply the Windows NT 4.0 Registry patch described above.
ISDNmst.fm Page 239 Wednesday, January 15, 2003 9:22 AM Windows XP Windows XP bandwidth issue Note: This information is provided "as is". IBM does not take any responsibility for the accuracy of this tip. Furthermore IBM does not accept any liability for any damages that might arise for using this tip. This tip has been retrieved from http://www.tweakxp.com. The article can be found here. When installing Windows XP it will take away up to 20 % from the bandwidth when using Dial-Up Networking.
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ISDNmst.fm Page 241 Wednesday, January 15, 2003 9:22 AM Appendix E. Help and service information This section contains information on how to obtain technical support on-line and by telephone . Technical support Technical support is available during the life of your product. Assistance can be obtained through the Personal Computing Support Web site. During the warranty period, assistance is available for the replacement or exchange of defective components.
ISDNmst.fm Page 242 Wednesday, January 15, 2003 9:22 AM 2. Option Number 3. Proof of Purchase 4. Computer manufacturer, model, serial number (if IBM), and manual 5. Exact wording of the error message (if any) 6. Description of the problem 7. Hardware and software configuration information for your system If possible, call from your computer. Your technical support representative might want to walk you through the problem during the call.
ISDNmst.fm Page 243 Wednesday, January 15, 2003 9:22 AM Note: The support phone number is available Monday through Friday during normal business hours. However, IBM reserves the right to change the availability of this service and its telephone numbers without notice. Appendix E.
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ISDNmst.fm Page 245 Wednesday, January 15, 2003 9:22 AM Appendix F. Product warranties and notices The following section provides product warranty information and legal notices. Warranty statements The warranty statements consist of two parts: Part 1 and Part 2. Part 1 varies by country. Part 2 is the same for both statements. Be sure to read both the Part 1 that applies to your country and Part 2.
ISDNmst.fm Page 246 Wednesday, January 15, 2003 9:22 AM Warranty service and support With the original purchase of an IBM computer, you have access to extensive support. During the IBM Machine warranty period, you may call IBM or your reseller for problem-determination assistance under the terms of the IBM Statement of Limited Warranty. The IBM Machine Warranties Web site at http://www.ibm.
ISDNmst.fm Page 247 Wednesday, January 15, 2003 9:22 AM messages and error codes. The information that comes with your computer also describes the diagnostic tests that you can perform. If you suspect a software problem, refer to the information for the operating system or application program. Calling for service If possible, be at your computer when you call.
ISDNmst.fm Page 248 Wednesday, January 15, 2003 9:22 AM IBM Statement of Limited Warranty Z125-4753-06 8/2000 Part 1 - General Terms This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller.
ISDNmst.fm Page 249 Wednesday, January 15, 2003 9:22 AM questions and those regarding Machine set-up and installation, will be provided WITHOUT WARRANTIES OF ANY KIND. Warranty Service: To obtain warranty service for a Machine, contact IBM or your reseller. If you do not register your Machine with IBM, you may be required to present proof of purchase.
ISDNmst.fm Page 250 Wednesday, January 15, 2003 9:22 AM IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's possession or 2) in transit in those cases where IBM is responsible for the transportation charges. Neither IBM nor your reseller is responsible for any of your confidential, proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason. You should remove all such information from the Machine prior to its return.
ISDNmst.fm Page 251 Wednesday, January 15, 2003 9:22 AM NORTH AMERICA Warranty Service: The following is added to this Section: To obtain warranty service from IBM in Canada or the United States, call 1-800IBM-SERV (426-7378). CANADA Governing Law: The following replaces “laws of the country in which you acquired the Machine” in the first sentence: laws in the Province of Ontario.
ISDNmst.fm Page 252 Wednesday, January 15, 2003 9:22 AM without appeal and the arbitral award shall be in writing and set forth the findings of fact and the conclusions of law. All proceedings shall be conducted, including all documents presented in such proceedings, in the English language. The number of arbitrators shall be three, with each side to the dispute being entitled to appoint one arbitrator.
ISDNmst.fm Page 253 Wednesday, January 15, 2003 9:22 AM Limitation of Liability: The following is added to this Section: Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993, the limitations in this Section are subject to the limitations in that Act.
ISDNmst.fm Page 254 Wednesday, January 15, 2003 9:22 AM If you purchase an IBM Machine in a Middle Eastern or African country, you may obtain warranty service for that Machine from the IBM entity within the country of purchase, if that IBM entity provides warranty service in that country, or from an IBM reseller, approved by IBM to perform warranty service on that Machine in that country. Warranty service in Africa is available within 50 kilometers of an IBM authorized service provider.
ISDNmst.fm Page 255 Wednesday, January 15, 2003 9:22 AM Extent of Warranty: The second paragraph does not apply. Warranty Service: The following is added to this Section: During the warranty period, transportation for delivery of the failing Machine to IBM will be at IBM's expense.
ISDNmst.fm Page 256 Wednesday, January 15, 2003 9:22 AM ITALY Limitation of Liability: The following replaces the second sentence in the first paragraph: In each such instance unless otherwise provided by mandatory law, IBM is liable for no more than: 1. (unchanged) 2.
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