InfoPrint 3000 IBM Operator’s Guide S544-5564-01
InfoPrint 3000 IBM Operator’s Guide S544-5564-01
Note! Before using this information and the product it supports, be sure to read the general information under “Notices” on page xvii. Second Edition (October 1998) The following paragraph does not apply to any other country where such provisions are inconsistent with local law.
Online Documentation Authorization For online versions of this book, we authorize you to: v Copy, modify, and print the documentation contained on the media, for use within your enterprise, provided you reproduce the copyright notice, all warning statements, and other required statements on each copy or partial copy.
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Contents Online Documentation Authorization iii Figures . . . . . . . . . . . . . . ix Tables . . . . . . . . . . . . . . . xi Statement of Limited Warranty . . . . xiii Production Status . . The IBM Warranty . Warranty Service . . Extent of Warranty . Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii xiii xiv xiv xv Notices . . . . . . . . . . . . . . xvii Trademarks. . . . . .
On-Screen-Display Controls . . . . . . . Adjusting the Print Position . . . . . . . . Adjusting the Volume of the Operator Alert Assembly . . . . . . . . . . . . . . Advancing Forms Using the NPRO and NPRO Page Functions . . . . . . . . . . . . NPRO Procedure . . . . . . . . . . . NPRO Page Procedure . . . . . . . . . Canceling a Job . . . . . . . . . . . . Changing the Password or Authorization Level Checking for a Front-Facing Page . . . . . . Checking the Forms Alignment . . . . . . .
Appendix A. Valid Form Lengths in Inches . . . . . . . . . . . . . . . 291 Appendix B. Physical System Layouts 293 Simplex Models . Duplex Models. . . . . . . . . . . . . . . . . . . . . . Index . . . . . . . . . . . . . . . 305 Readers’ Comments — We’d Like to Hear from You . . . . . . . . . . . 311 . 293 . 294 Glossary. . . . . . . . . . . . . .
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Figures 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. Forms Path Through a Printer Engine Stacker Control Panel . . . . . . . . Stacker Height Control . . . . . . . Display Touch Screen Window Components Numeric Keypad Window . . . . . . Alphanumeric Keyboard Window . . . Grayed Out Check Reset Pushbutton System Menu Symbol - Pull-Down Menu Procedure Windows in Cascade Format Procedure Access Chart . . . . . . . Operate Pull-Down Menu . . . . . .
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Tables 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. InfoPrint 3000 Printer Specification Summary Operator Responsibilities . . . . . . . Developer Area Controls. . . . . . . . Printer Control Panel . . . . . . . . . Symbols and Visual Cues . . . . . . . Remote Power Control . . . . . . . . Remote System Power Control - Duplex Models . . . . . . . . . . . . . Local System Power Control - Duplex Models User Controls on the Monitor . . . . . . Submenu Icons . . . . . . . . . . .
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Statement of Limited Warranty The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you originally purchase for your use, and not for resale, from IBM or an IBM authorized reseller. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. Machines are subject to these terms only if purchased in the United States or Puerto Rico, or Canada, and located in the country of purchase.
Warranty Service To obtain warranty service for the Machine, you should contact your reseller or call IBM. In the United States, call IBM at 1-800-IBM-SERV (426-7378). In Canada, call IBM at 1-800-465-6666. You may be required to present proof of purchase. Depending on the Machine, the service may be 1) a “Repair” service at your location (called “On-site”) or at one of IBM’s or a reseller’s service locations (called “Carry-in”) or 2) an “Exchange” service, either On-site or Carry-in.
Limitation of Liability Circumstances may arise where, because of a default on IBM’s part (including fundamental breach) or other liability (including negligence and misrepresentation), you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages, IBM is liable only for: 1. Bodily injury (including death), and damage to real property and tangible personal property; and 2.
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Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any of the intellectual property rights of IBM may be used instead of the IBM product, program, or service.
Trademarks The following terms used in this publication are trademarks of the IBM Corporation in the United States or other countries or both: AFCCU and Advanced Function Common Control Unit AFP and Advanced Function Presentation Advanced Function Printing AIX® AIX/6000 BCOCA and Bar Code Object Content Architecture ESCON® GDDM IBM® InfoPrint IPDS and Intelligent Printer Data Stream MVS and MVS/SP OS/2® PSF and Print Services Facility PSF/6000 S/390 System/360 System/370 XGA Communication Statements Federa
Canadian Department of Communications compliance statement: This Class A digital apparatus meets the requirements of the Canadian Interference-Causing Equipment Regulations. Avis de conformité aux normes du ministère des Communications du Canada: Cet appareil numérique de la classe A respecte toutes les exigences du Réglement sur le matériel brouilleur du Canada. The United Kingdom Telecommunications Statement of Compliance: This apparatus is approved under the approval No.
Taiwan EMC: Safety Notice Conventions This publication contains safety notices that warn users of situations that could cause them harm. Caution Notices CAUTION: <70> The oiler belt, oiler wick roll, and their environments are high-temperature areas. Be very careful when working in these areas. xx InfoPrint 3000 Operator’s Guide CAUT0100 Caution notices make users aware of hazards that can cause minor or moderate personal injuries, such as cuts or burns.
Danger Notices Danger notices make users aware of hazards that can cause serious injury or death. The following are examples of danger notices.
Safety Notices xxii InfoPrint 3000 Operator’s Guide
LASER SAFETY The printers comply with the performance standards set by the U.S. Food and Drug Administration for a Class 1 Laser Product. This means that these printers belong to a class of laser products that does not produce hazardous laser radiation in customer access areas. This classification was accomplished by providing the necessary protective housings and scanning safeguards to ensure that laser radiation is inaccessible or within Class 1 limits.
ENVIRONMENTAL INFORMATION The photoconductor drum may be subject to special disposal requirements in your area. Customers should consult local disposal regulations if they elect not to use the return procedure offered by IBM. xxiv InfoPrint 3000 Operator’s Guide SAFE0OEI IBM has established a procedure by which used photoconductor drums can be returned to IBM. Specific instructions and a mailing label appear in the box in which the photoconductor drum is shipped.
Preface | | | This publication is for the InfoPrint 3000 Type 3300 Model ES1 and InfoPrint 3000 Models ED1/ED2 Advanced Function Printers. You will find the terms InfoPrint 3000, Model ES1, and Models ED1/ED2 used throughout this document. This publication explains how to operate and maintain the InfoPrint 3000 printers, including the following models: v ES1 v ED1/ED2 About This Book This publication contains the following sections: v “Chapter 1.
– “Chapter 2. Operator’s Overview” on page 9, which describes the operator’s role in using and maintaining the printers. – “Chapter 3. Functional Areas” on page 15, which describes the parts of the printer, including its switches, controls, and Display Touch Screens. – “Chapter 4. Using the Display Touch Screen” on page 33, which describes and how to use the Display Touch Screen. – “Chapter 5. Task Summary” on page 43, which summarizes the functions available from the pull-down menus.
InfoPrint 3000 Library The following additional InfoPrint 3000 publications are available: v InfoPrint 3000 Introduction and Planning Guide, G544-5563, summarizes the InfoPrint 3000 functions and describes how to plan for a successful installation.
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| | Summary of Changes | | The following list is a summary of the changes made in this edition: v Miscellaneous changes were made to Chapter 1 and Chapter 3. v Miscellaneous changes were made to Chapter 6. v The Description and Value Option for PQE Boldness in Table 25 on page 258, Table 24 on page 251, and Table 16 on page 221 were updated. | | v One of two forms identification worksheets in Chapter 8 was deleted. v Miscellaneous changes were made to Table 15 on page 177.
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| Chapter 1. Introduction Chapter Overview This chapter reviews the characteristics of the IBM InfoPrint 3000, including the following models: v ES1 v ED1/ED2 System Characteristics | | Table 1 on page 2 summarizes the specifications for the various printers in the InfoPrint 3000 family. © Copyright IBM Corp.
2 Table 1. InfoPrint 3000 Printer Specification Summary InfoPrint 3000 Operator’s Guide Model ES1 ED1/ED2 Resolution (DPI) Mode 4801, 6001 480/6002 Simplex Duplex 4 Dual Simplex 4 4801, 6001 480/600 4801, 6001 480/600 Print Speed (IPM) 112/172 3 224/344 3 112/172 3 Basis Paper Weights g/m2 lbs Forms Width Min. mm (in.) Max. mm (in.) Min. mm (in.) 60-160 16-42 204 (8) 457 (18) 60-105 16-28 229 (9) 457 (18) 204 (8) 457 (18) 60-160 16-42 7 Forms Length Max. mm (in.) 76.
Printer Characteristics The InfoPrint 3000 printers are nonimpact, all-points-addressable printers. The printers each use a laser, electrophotographic print technology, and Advanced Function Presentation (AFP) licensed programs to create high-quality text and graphic printer output. The printers use continuous-forms in a variety of sizes, styles, and weights, including preprinted forms and some adhesive labels. Note: Duplex mode does not support printing on adhesive labels.
This power-driven roller assembly is on the floor in the forms input area of the second printer of the system; the continuous forms are threaded through it. It assists in feeding forms from the Buffer/Flipper Unit under the printer into the tractor feed area of the printer. Duplex Printing Applications The following configurations support Duplex (double-sided) printing. Duplex printing is achieved by arranging both a Model ED1 and a Model ED2 in series, separated by a Buffer/Flipper Unit.
Simplex and Dual Simplex Printing Applications The configuration that is shown in “Left Angle Configuration for Dual Simplex” on page 8 supports simplex (single-sided) printing in the Dual Simplex mode on selected models (see Table 1 on page 2). Both printers in the configuration can run independent simplex applications. The forms path would start at the forms input area or preprocessing device and proceed through to either the printer output stacker or to a postprocessing device.
Inline Configuration for Duplex 1 3 2 4 7 6 HC6I0010 6 5 1 Optional preprocessing device 2 Printer Utility Module (PUM) attached to Printer 1 3 Printer 1 4 Buffer/Flipper Unit 5 AFCCU attached to Printer 2 6 Printer 2 7 Optional postprocessing device InfoPrint 3000 Operator’s Guide
Left Angle Configuration for Duplex 4 3 2 7 1 HC6I0008 6 5 1 Optional preprocessing device 2 Printer Utility Module (PUM) attached to Printer 1 3 Printer 1 4 Buffer/Flipper Unit 5 AFCCU attached to Printer 2 6 Printer 2 7 Optional postprocessing device Chapter 1.
Left Angle Configuration for Dual Simplex 4 5 6 3 8 8 2 1 HC6I0009 7 1 Optional preprocessing device for Printer 1 2 Printer Utility Module (PUM) attached to Printer 1 3 Printer 1 4 Optional preprocessing device for Printer 2 5 Optional postprocessing device for Printer 1 6 AFCCU attached to Printer 2 7 Printer 2 8 Optional postprocessing device for Printer 2 InfoPrint 3000 Operator’s Guide
Chapter 2. Operator’s Overview Chapter Overview This chapter provides an overview of the operator tasks and the general operation of the printer. Operator Responsibilities Table 2 summarizes the responsibilities of the operator. Table 2.
Table 2. Operator Responsibilities (continued) | | What to Do: When to Do It: Where to Find More Information: Clear forms jams and errors As indicated by messages on the Display Touch Screen “Recovering from a Forms Jam (Simplex Operations)” on page 121 “Recovering from a Forms Jam (Duplex Operations)” on page 127. “Chapter 10. Responding to Messages” on page 271 “Chapter 9.
Normal Operation (Ready Status) Before the printer can begin printing, it must be in Ready status. The printer is in Ready status when all of the following conditions have been met: v The printer is powered on and ready. v The fuser is warmed up and the printhead is ready. v The initial microcode load (IML) sequence is complete on the system control unit. v The Thread/Align procedure has been successfully completed for duplex mode operation. v The transfer station and all gates are closed and latched.
Operator Intervention (Not Ready Status) When normal operation is interrupted, the printer goes into a Not Ready status. SELECTING the Stop pushbutton on the Display Touch Screen window can cause a Not Ready status. In addition, whenever the printer detects an Out of Supplies, Intervention Required, or Printer Error condition, it places itself in Not Ready status. An error message also appears on the Display Touch Screen. v Out of Supplies messages indicate that the printer needs basic supplies service.
Service Call Procedure | | | | | | Use this procedure only when you have tried all of the operator actions that are described in the error message or listed in this book. 1. Collect information about the printer system, including the machine type, model number, and serial number. This information is on a label (1) behind the center front cover, above the toner cartridge, on the diagonal frame of the transfer station. You will be asked for this information when you place the service call.
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Chapter 3. Functional Areas This chapter describes the forms path of the printer. It also provides a graphic overview of the functional areas of the printer, which include: v Advanced Function Common Control (AFCCU) area – Operator alert area – Power control panel – Display Touch Screen Keep In Mind: 1. The AFCCU is physically attached to a simplex printer or Printer 2 in a duplex or dual simplex configuration. 2.
Figure 1. Forms Path Through a Printer Engine For simplicity, Figure 1 shows a generalized forms path when a printer is being used for simplex printing and is using boxed fan-fold forms.
Control Unit Area The Display Touch Screen, power control panel, and the operator alert assembly are in the control unit area. 1 Operator Alert Assembly 2 Display Touch Screen 3 Power Control Panel 4 AFCCU Frame in a simplex printer or in Printer 2 of a duplex configuration or Printer Utility Module (PUM) Frame in Printer 1 5 Printer Engine Frame Chapter 3.
Operator Alert Area The following figure shows the controls on the Operator Alert Area, which is on the base of the Operator Alert Assembly. Using This Control: Does This: Operator Alert Assembly Volume Control Adjusts the volume of the operator alert assembly. External Connections for Customers Provides customers with a set of external contacts to allow the hook-up of an alert signal of the customer’s choice.
Using This Control: Control Unit Local/Remote Switch Does This: Establishes where control unit power is controlled. On Printer 1 - When this switch is in the Local position, the PUM is powered on and off by the Control Unit Power On and the Control Unit Power Off if in Local switches. In the Remote position, the PUM is powered on and off by Printer 2 control unit power controls.
Developer Area You add toner and developer mix to the printer in the developer area. Table 3 on page 21 describes the controls. You add toner by placing a new toner cartridge (1) in the developer area next to the Printer Control Panel. You add developer mix through the developer mix inlet (2). The developer drain lever (3), which is marked with a B label, opens and closes the developer drain.
Table 3. Developer Area Controls Using This Control: Toner Cartridge Does This: Contains toner for the toner hopper. 1 Developer Mix Inlet Supply opening for adding developer mix to the developer. 2 Developer Drain Lever Starts the developer mix drain process to move developer mix from the developer into an external container for disposal.
Forms Input and Transfer Station Area You load forms that are ready for processing into the printer at the forms input area. The developer mix bottle and drain hose are also in the forms input area. In the transfer station area, print images are transferred from the photoconductor drum to the forms that are traveling through the printer. “Printer Control Panel” on page 23 describes the printer control panel in detail.
Printer Control Panel The printer control panel is just below the transfer station. Table 4 describes its controls. Table 4. Printer Control Panel Using This Control: Does This: Darker Contrast Control Key Adjusts print contrast from lighter (1) to darker (7). The current setting is marked by an LED. Lighter Contrast Control Key Adjusts print contrast from darker (7) to lighter (1). The current setting is marked by an LED. Chapter 3.
Table 4. Printer Control Panel (continued) Using This Control: Does This: | | | | | | | Forms Set Left Fold Indicates that the first fold perforation below the slots on the input forms guide is a left fold. If the indicator displays the opposite fold direction or no fold direction, press the appropriate key to change the setting. Note: Use this control only for fan-fold forms that are stacked at the printer stacker. If the control is not set correctly, the stacker jams.
Transfer Station Control Lever and Tractor Control Levers The transfer station control lever and the tractor control knob are on the transfer station frame. Using This Control: Transfer Station Control Lever 1 Does This: Releases the transfer station latch and opens the transfer station. To open the transfer station, you move the lever to the left and lift the transfer station in a counterclockwise direction. To close the transfer station, you lower the transfer station in a clockwise direction.
Puller Control Lever The puller lever is on the left side of the input area. When you press the lever, pressure is released on the scuff and backup rollers inside the fuser area. The lever is spring-loaded, so pressure returns to the scuff and backup rollers when you release the puller lever. Fuser Entry Area After they receive print images, the forms pass through the fuser entry area toward the fuser. In the fuser area, heat and pressure from the fuser heat-roll bond the print images onto the forms.
Stacker Area Printed and fused fan-fold forms leave the fuser area and are refolded in the stacker area. “Stacker Control Panel” on page 28 and “Forms Length and Width Controls” on page 30 describe the stacker area controls in detail. Note: Roll-feed forms do not use the stacker area. They require a postprocessor. The pendulum is inside the stacker area, above the stacker table. The swinging of the pendulum helps the forms to refold correctly.
Stacker Control Panel The stacker control panel is just above the stacker. The controls allow you to raise and lower the stacker table, stop the movement of the stacker table, advance the forms, and select the type of form being used. The panel also indicates with lights the length of the forms being used, which is set by the Forms Length Control (see “Forms Length and Width Controls” on page 30).
Using This Control: Does This: Moves the stacker table up. Stops the movement of the stacker table. Moves the stacker table down. Forms Feed Advances the forms to allow them to stack with the original folds at the perforations. Note: You use the NPRO pushbutton on the Display Touch Screen to advance the forms for separation. Forms Select Sets the weight or kind of form to be used, as well as the fusing temperature and the amount of fuser oil used during printing.
Forms Length and Width Controls Using This Control: FORMS WIDTH 1 FORMS LENGTH 2 Does This: Increases or decreases the stacker width setting. You can set this lever from 8 to 18 inches in increments of ¼ inch. Increases or decreases the stacker length setting. You can set the forms length from 7 to 14 inches. The length increases or decreases in increments of one-third and one-half inch. You turn the knob clockwise to increase the forms length.
Stacker Height Control The stacker height control is behind the front left cover. This control allows you to control the height (and weight) of the printed output stack. Raising the stacker height shortens the height of the output stack. While this reduces the weight of the output stack, it also required you to empty the stacker more often. For more information on using this control, see “Adjusting the Stacker Table Height” on page 117.
Rear Service Area The toner collector, fine filter, usage meter, and fuser oil reservoir are in the rear service area. The preprocessing/postprocessing device interface cable connection area is located behind the rear cover of either the AFCCU frame or the PUM frame. Note that the preprocessing/postprocessing device interface cable connection area is the same on the AFCCU frame of the following: v A simplex printer v Printer 2 of a duplex or dual simplex configuration v Or the PUM frame on Printer 1.
Chapter 4. Using the Display Touch Screen This chapter describes the Display Touch Screen windows and their associated components. These windows are similar to those that are used in OS/2 and other graphical environments. The Display Touch Screen is touch-sensitive. To interact with it, you touch the screen as though you were pressing a pushbutton switch, making a selection from a list, or entering data on a keyboard.
Display Touch Screen Windows Figure 4 shows a sample Display Touch Screen window and its components. Operate 2 Analyze Configure Ready Help 1 Printer Status Attachments Stop Status Parallel Channel A: Disabled Parallel Channel B: Disabled Not Ready Printer Status... Tracing 3 Messages Cancel No JobAttachments Enabled Print Counter 1 : 135 Feet Clear Buffers Print Counter 2 : 4 Feet Reset Counter : 135 Feet Thread/Align Forms...
Next Printer Switches from one simplex printer main window to the other simplex printer main window. This pushbutton is available only in dual simplex mode. Cancel Job Lets you cancel the job currently being printed. In duplex mode, both system printers must be in a Not Ready state to cancel a job. In simplex mode, only the individual printer must be in a Not Ready state. See “Canceling a Job” on page 78 for more information. NPRO Moves forms forward through the forms path.
In Insert mode, characters you select are inserted at the cursor position, moving any existing characters to the right. In Overwrite mode, characters you select are “typed” at the cursor position directly over existing characters. Delete Erases an existing character at the cursor position. Home Moves the cursor to the beginning (the left side) of the entry field. End Moves the cursor to the end (right side) of the entry field. Left Moves the cursor one character space to the left.
Figure 6. Alphanumeric Keyboard Window Selection Devices on the Display Touch Screen Windows The following sections summarize the controls you use to interact with the printers. Fingertip Control When you touch the surface of the Display Touch Screen with your finger, a small plus symbol (+) appears directly under your finger tip. Moving your finger across the surface moves the (+) symbol. Removing your finger from the surface of the monitor selects the action or item on which the (+) symbol rests.
The new value you select or enter appears in the selectable field on the procedure window. Radio Buttons A radio button on the Display Touch Screen consists of a diamond and some associated text. Radio buttons allow you to choose between two or more responses or actions. The diamond is highlighted for the active choice. You are allowed only one choice within any set of radio buttons. Scroll Bar Some procedure windows and pop-up windows contain a selection list box that has multiple selections.
Control Procedures System Menu The System Menu Symbol (1) is a horizontal line within a pushbutton on the left side of the Title Bar on all procedure windows (2). When you select this symbol, a pull-down menu (3) appears directly under the symbol. Operate 1 Options Help Printer Status Attachments Switch To...
procedure will not start another procedure of the same type. The window will display the procedure window at the front of the cascade. However, in dual simplex mode the same procedure can be open and active on both Printer 1 and Printer 2 Display Touch Screen windows.
dual simplex mode, if you make different settings for Printer 1 and Printer 2, the shortest of the two settings is used by both printers. Symbols and Visual Cues The Display Touch Screen windows contain several symbols that act as visual cues. These symbols represent conditions or actions. They can help you understand and use the windows. Table 5 shows and explains the symbols that are used on the windows. Table 5.
Table 5. Symbols and Visual Cues (continued) Visual Cue Explanation A26O0028 A26O0020 This symbol indicates that there are active procedure windows that are not displayed on the Display Touch Screen. You must use the “Switch to” procedure in the system menu to view active procedure windows that are not displayed. This symbol appears within some field boxes that you can change. When you select a field containing this symbol, a keyboard, keypad, or hexpad window appears for you to make an entry.
Chapter 5. Task Summary The following sections summarize the functions available from the printer pull-down menus. | | | Figure 10 on page 44 shows all pull-down menu procedures. It also shows which pull-down menu you use to access each procedure. Shading indicates the user authorization level that is required of each procedure. © Copyright IBM Corp.
Figure 10. Procedure Access Chart 44 InfoPrint 3000 Operator’s Guide Configure Printer Stop Shutdown/Restart NPRO Page NPRO Thread/Align Forms Clear Buffers Cancel Job Reset Counter Messages (Interventions, Errors) Attachments * Available only in duplex mode.
Operate Pull-Down Menu Figure 11 shows the selections available on the Operate pull-down menu. Operate Configure Analyze Options Help NPRO Cancel Job Ready Stop Printer Status... Cancel Job Clear Buffers Thread/Align Forms... NPRO NPRO Page Ready Check Reset HC6OG089 Shutdown/Restart Figure 11. Operate Pull-Down Menu Ready Stop Makes the complete system (both printers) Ready when it is in duplex mode. It also makes the individual printer Ready when it is in simplex or dual simplex mode.
NPRO Non-process runout (NPRO) moves forms forward through the forms path. See “Advancing Forms Using the NPRO and NPRO Page Functions” on page 75 for more information. NPRO Page Moves the forms forward to the next top-of-form position. See “Advancing Forms Using the NPRO and NPRO Page Functions” on page 75 for more information. Shutdown/Restart Lets you shutdown or restart the printers.
Configure Pull-Down Menu Figure 12 shows the selections available on the Configure pull-down menu. Note: If the printer is not stopped, some items are “grayed out.” Operate Configure Analyze Options Help NPRO Cancel Job Define Forms... Configure Printer... Configure Attachments... Configure Pre/Post... Adjust Print... Ready Check Reset HC6OG093 Remote Access... Figure 12. Configure Pull-Down Menu Define Forms... Lets you change, add, and delete form definitions.
Network Management Protocol (SNMP), Remote Management Interface (RMI), and Modem. See “Configuring Remote Access” on page 245 for more information.
Analyze Pull-Down Menu Figure 13 shows the selections available on the Analyze pull-down menu. Operate Configure Analyze Options Help NPRO Cancel Job Service Actions... Traces... Ready Check Reset HC6OG090 Print Samples... Figure 13. Analyze Pull-Down Menu Service Actions... Used only by a service representative and protected by a Customer Engineer user authorization level password. Traces...
Options Pull-Down Menu Figure 14 shows the selections available on the Options pull-down menu. Operate Configure Analyze Options Help Assign Form to Load... Enable/Disable Attachments... Password... Change Language... Clean Screen... Calibrate Touch Screen... Front Face... Ready Check Reset NPRO Cancel Job HC6OG091 Special Features... Figure 14. Options Pull-Down Menu Assign Form to Load... Assigns the defined name of the form you are loading.
Calibrate Touch Screen Removes the displacement between where you touch the screen surface and the small (+) symbol that appears on the screen when you touch it. Front Face Lets you place a blank page between jobs that have an odd number of pages. It also ensures that jobs that require a certain folding pattern are printed correctly. See “Checking for a Front-Facing Page” on page 81 for more information.
Help Pull-Down Menu The Help pull-down menu has only one choice, General Help. SELECTING General Help displays general information about the Display Touch Screen. Figure 15.
Additional Help All procedure windows contain a Help pushbutton, which displays information about performing the procedure. This information usually includes a summary of the procedure, directions for performing the procedure, and an explanation of each pushbutton in the procedure window. For example, selecting the Help pushbutton when you are defining forms causes the following window to appear. Figure 16. Define Forms Help Window Chapter 5.
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Chapter 6. Operator Responsibilities Controlling the System Power . . . . . . Local/Remote Power Control . . . . . . Powering On the System . . . . . . . In Host-Controlled Remote Mode . . . In Local-Controlled Mode . . . . . . Powering Off the System . . . . . . . In Host-Controlled Remote Mode . . . In Local-Controlled Mode . . . . . . Emergency Power Off . . . . . . . Shutting Down and Restarting the System . . Shutting Down the System . . . . . . Restarting the System . . . . . . . .
This chapter contains step-by-step instructions for performing most printer operator tasks. The tasks of enabling and disabling attachments, shutting down and restarting the system, and controlling system power are grouped together in the front of the chapter. The remaining tasks are not presented in order of importance or frequency of use. Notes to the Operator: 1. In some cases, the tasks described in this chapter correspond directly to the action messages you see on the Display Touch Screen windows. 2.
Attention! The Unit Emergency switch lets you turn off all power to the system in the case of an emergency. Do not use the Unit Emergency Power Off switch to power off the system unless you have an emergency. Doing so can cause loss of data and hardware problems in the AFCCU. Local/Remote Power Control You can press the Remote and Local switches on the Power Control Panel to change power control from local to remote at any time.
In Host-Controlled Remote Mode For duplex systems: When the system master power control is from the host system console, set the Local/Remote switches as shown in Table 7 for the various combinations of elements you want to be powered-on. Table 7.
In Local-Controlled Mode For duplex systems: When the system master power control is to be controlled locally, set the Local/Remote switches as shown in Table 8 for the various combination of elements for which you want power on. Table 8.
Powering Off the System For duplex systems operating in duplex mode and for simplex systems, you must switch power off to the complete system whenever you want to switch power off to any single element. However, for duplex systems operating in dual simplex mode, you do not have to switch power off to the complete system to power off any single element. In Host-Controlled Remote Mode 1. On the Display Touch Screen, from the Operate pull-down menu SELECT the Shutdown/Restart procedure. 2.
Shutting Down and Restarting the System Use this procedure when: v A recovery action procedure instructs you to either Shutdown or Restart the system v You are changing the Configure Printer Printer Mode setting from dual simplex to duplex v You want to do a general shutdown and power off the system. You must use the Shutdown procedure to do the following: v Close all active procedures v Disable all enabled host system attachments v Safely prepare the system so that the AFCCU may be powered-off.
1. From the Operate pull-down menu, SELECT the Shutdown/Restart procedure. 2. On the Shutdown/Restart procedure window, SELECT the Shutdown pushbutton. If you decide that you do not want to shutdown or restart the system, SELECT the Cancel pushbutton. If the printers are in duplex mode, or if the printers are in dual simplex mode and the final simplex printer is being shutdown, the following messages appear: v The message Shutdown in Progress appears after you select the Shutdown pushbutton.
Enabling and Disabling Attachments Do this task whenever you need to enable (functionally connect) or disable (disconnect) the printer from the controlling computer system channel. Note that enabling and disabling an attachment is not the same as physically attaching or detaching the attachment. To accept commands and data from the system, a controlling computer system channel must be enabled, and the printer must be Ready.
Enabling a Host Attachment 1. From the Options pull-down menu, SELECT the Enable/Disable Attachments procedure. 2. From the list of currently installed attachments, SELECT the attachment you want to enable, then SELECT the Enable pushbutton. 3. Make the printers Ready. v In duplex mode, SELECT the Ready pushbutton on the Display Touch Screen main window. v In dual simplex mode, SELECT the Ready pushbutton on the target printer Display Touch Screen window.
Adjusting the Display Touch Screen Monitor You may decide that some physical aspect of the information image that is displayed on the face of the monitor needs adjusting. You can adjust the image with the user controls at the bottom of the monitor and the On-Screen-Display (OSD) icons. User Controls Figure 17.
On-Screen-Display Controls In addition to brightness and contrast, the On-Screen-Display (OSD) controls allow you to make further adjustments to the image on the monitor. When you push in the OSD/Select button, the OSD main menu appears on the screen. Figure 18. On-Screen-Display Main Menu Note: If you do not make a selection within 6 seconds, the OSD menu disappears. In Figure 18, the first row (brightness and contrast) is selected (highlighted).
Table 10. Submenu Icons (continued) Using This Control: Does This: Cancel Cancels any adjustments you made and returns to the main menu. Exit OSD Exits the OSD main menu after you press the OSD/Select button. Chapter 6.
Adjusting the Print Position Do this task when you load preprinted forms, adhesive labels, or other forms that require a precise registration that is not satisfied by the factory-set default registration. Requirement For This Procedure You must have a print job queued so that print data is available to print test pages during this procedure. You cannot complete this procedure without queued print data available.
Kuhlly Conditioning Quantity Item # Date 14 714562 05/29/90 Barckley, Wm. 03 518329 06/02/90 Martins, S.J. 08 487641 06/03/90 Balons, G.E. 21 894265 06/03/90 A-1 Towing 11 462894 06/03/90 Jones, S.W. 02 783466 06/04/90 Kelly, J.M. 16 186435 06/06/90 Fischer, G.M. 45 087462 06/07/90 Adams, T.A. 14 812576 06/07/90 Mark IV Prop. 19 428967 06/08/90 Hill, W.A. 05 932465 06/11/90 Cullen, E.T. 22 943251 06/26/90 Hertler, D.E.
2. If the form name in the Assign Form to Load window is not correct, SELECT the Search... pushbutton to find the form name you want. When you have found the correct form name, SELECT the OK pushbutton twice to continue the Adjust Print procedure. 3. If the target printer is Ready, stop the printer by SELECTING the Stop pushbutton on the main Display Touch Screen window of the target printer. 4.
Things To Keep In Mind When You Adjust the Print Position: | | | | | | Print jobs with data closer than 20 mm (about 1 inch) to the fold perforation or from the edges of the forms do not have the full adjustment range. For example, if the job has data that prints 10 mm (about ½ inch) from the fold perforation, the maximum amount that image can be shifted is 10 mm (½ inch) toward the page perforation.
tractor feed holes (the process direction). The horizontal adjustment moves the point of origin on a line that is at 90° (perpendicular) to the forms tractor feed holes. See Figure 21 on page 71. Be aware that the printed output can be rotated when printed. Imagine that your sample page shows that the text is printing too high and too far to the left in relation to the preprinted form.
Operator Tips v When you increase the horizontal value by one, you move the origin toward the right side of the form by one pel. v When you decrease the horizontal value by one, you move the origin toward the left side of the form by one pel. 9. To make a vertical adjustment, do the following: a. SELECT the Vertical Adjust Amount field. This displays a keypad window. b. Use the +/- pushbutton on the keypad window to set the sign of the change you will make. c.
Adjusting the Volume of the Operator Alert Assembly The operator alert assembly has the following main parts: v Built-in operator alert light and buzzer v Volume control v External contacts that allow you to connect an alert signal of your choice. See “Connecting an Accessory to the Operator Alert Contacts” on page 101 for details. To change the volume on the printer operator alert assembly, do the following: 1. Locate the knob at the base of the operator alert assembly. 2.
Advancing Forms Using the NPRO and NPRO Page Functions NPRO (NonProcess RunOut) moves forms forward through the forms path. v In simplex mode, NPRO moves the forms forward to the stacker area. Forms are fused as they move toward the stacker area. v In duplex mode, NPRO moves forms forward through the forms path of Printer 1, the Buffer/Flipper Unit, and Printer 2. Pages that were printed on Printer 1 are printed on Printer 2, and Printer 1 processes blank pages.
Requirements For NPRO To Function The following conditions must be met before NPRO can function: v The printer is in a Not Ready state v Forms are loaded v The following printer conditions are not present: – Program Check – Out of Supplies – Printer Error – Intervention Required (except END OF FORMS 078A) v A Thread/Align Window does not appear v There are no errors or intervention conditions present on any preprocessing or postprocessing devices except END OF FORMS 078A.
Simplex Mode v When the printer is stopped, under the Operate pull-down menu SELECT the NPRO Page pushbutton on Display Touch Screen window. v Forms advance through the printer to the next top-of-page position. Duplex Mode v When both printers are stopped, under the Operate pull-down menu SELECT the NPRO Page pushbutton on Display Touch Screen window. v Forms, starting with the page at the transfer station of Printer 1, move through both printers to the next top-of-page position. Chapter 6.
Canceling a Job Do this task when you need to stop a print job and delete the print data. 1. Stop the printers. v In duplex mode, you must stop both printers. To do this, SELECT the Stop pushbutton on the main Display Touch Screen window. v With a simplex printer or a duplex configuration in dual simplex mode, you must stop only the printer that is running the job you want to cancel. To do this, SELECT the Stop pushbutton on the main Display Touch Screen window of a simplex printer. 2.
Changing the Password or Authorization Level This procedure lets you set the authorization level of the person that is working on the printer. It also allows you to change the user-authorization password. Access to higher user-authorization levels is password protected. If you do not know the current password, access to the requested user authorization level is denied. The different levels of authorization are: v Operator: No password is required for access to Operator procedures.
To Change the Password or Authorization Level, do the following: 1. From the Options pull-down menu, SELECT Password. Operate Configure Analyze Options Help Assign Form to Load... Enable/Disable Attachments... Password... Change Language... Clean Screen... Calibrate Touch Screen... Front Face... Ready Check Reset NPRO Cancel Job HC6OG091 Special Features... Figure 23. Options Pull-Down Menu 2. To change the Authorization Level, SELECT the Authorization Level to which you wish to change.
Checking for a Front-Facing Page | | | Do this task when your system uses the eject-to-front-facing-page facility or it is configured on the printer. Also, do this when you need to tell the printer that the next page to be printed is a front-facing or a back-facing page. For example, the following situations might require you to perform this task: v Loading a new form name in the printer v Reloading forms after you clear a forms jam v Restarting printing operations in the middle of a job.
Notes to the Operator: 1. To use the eject-to-front-facing-page facility, you must set the printer configuration item “Eject to Front Facing” to Yes (use the Configure Printer procedure on the Configure pull-down menu). 2. Perform this task only for fan-fold forms that are to be stacked in the printer stacker or re-folded in a postprocessing device. This task has no benefit if the forms are processed by a postprocessing device that separates each page, either by bursting or cutting processes the forms. 3.
3. If the fold direction is the way you want, do the following to start or continue a print job: a. If necessary, SELECT the Back Facing pushbutton. The message text on the window changes to Next Page is Back Facing and the Back Facing pushbutton text changes to Front Facing text. SELECTING that pushbutton again changes the message and pushbutton text back to where it was originally. b. SELECT the OK pushbutton. This sets the front/back pointer in the printer memory. 4.
Checking the Forms Alignment HC6OG094 Do this task when you see a CHECK FORMS ALIGNMENT message or whenever you load, splice, or adjust forms. 1. At the upper rear transfer station tractor cover plate, ensure that the forms perforation is aligned with the correct forms length. 2. If the forms perforation is not aligned correctly, do the following: a. Use the Forms Feed key on the Printer Control Panel to adjust the position of the perforation. 3.
Checking Print Quality Print quality problems are commonly caused by: v Paper chads in the transfer corona v Dirty corona wires v Photoconductor scratches v Adhesive labels in the forms path or on the photoconductor drum. Note: Adhesive labels are supported only in simplex mode. Check print quality at least once each shift, and also when you do any of the following: v Print on labels or preprinted forms v Change from one kind of form to another v Print bar codes. 1. Inspect a sampling of printed output.
Cleaning the Oiler Belt CAUTION: <70> The oiler belt, oiler wick roll, and their environments are high-temperature areas. Be very careful when working in these areas. CAUT0100 Notes to the Operator On Cleaning the Oiler Belt v For reliable printer performance, clean the oiler belt at least once each week. v You need the following items to clean the oiler belt: – Lightweight cardboard (scraps) – Cloth or paper towels.
3. To release the oiler-belt gate, turn the wing nut counterclockwise. FORM S WIDT H 18 17 16 15 14 13 12 11 10 9 8 FO RM S W ID TH 18 17 16 15 14 13 12 11 10 9 HC6OG051 8 4. Open the oiler-belt gate. 5. Allow the oiler belt to cool for at least 10 minutes. 6. Lower the hot roll shield. 7. Spread papers on the floor or place a wastebasket under the oiler belt. 8. Use a piece of lightweight cardboard to scrape paper dust and paper chads from the oiler belt. 9. Raise the hot roll shield. 10.
Cleaning the Printer Clean the following areas of both printers once each day: v Developer area v Forms input area v Transfer station area v Stacker area v Rear service area. Clean the following area at least once each week: v Oiler belt. See “Cleaning the Oiler Belt” on page 86 for instructions. Recommendations for Cleaning the Printer v You may need to clean the printer more often, especially before and after printing labels.
In duplex mode, the forms move through both Printer 1 and Printer 2 to either the stacker on Printer 2 or to a postprocessing device behind Printer 2. In simplex mode, the forms move through the printer to the stacker or to a postprocessing device behind the printer. If forms have moved to a printer stacker, go to step 6. If forms have moved to a postprocessing device, go to step 7. 6. Unload the stacker. See “Unloading the Stacker” on page 169. Perform the Shutdown procedure. 7.
DEVELOPER AREA: 9. Open the left top and front center left covers of the printer. 10. The printer has three coronas that you need to clean. The charge corona (1) and the pre-clean corona (2) are in the developer area; the transfer corona (3) is in the transfer station area.
Important Note About the Coronas There is no device to prevent you from pulling out the corona wires. Be careful not to break the thin wires and tiny retractor springs inside the corona. a. Pull each white corona toward you until it is almost out of its track. A brush inside the corona housing cleans the corona as you pull it out and then push it back in. b. Gently push each corona back into place. Ensure that you have pushed the corona in completely. 11.
FORMS INPUT AREA: 13. Open the top left and front left center covers of the printer, if they are not already open. 14.
TRANSFER STATION AREA: | | | Attention! Use care when you clean behind the transfer station. Open the transfer station to its full upright position to ensure that the drum is completely covered. 15. Open the upper tractor covers. 16. Use a soft cloth to clean the upper tractor jam sensor (the glass window under the upper front tractor cover). If necessary, use a pencil eraser to remove forms residue. 17. Use a vacuum cleaner to remove dust and debris around the upper tractor pins. 18.
20. Raise the transfer station.
HC6OG095 3 21. Open the lower tractor covers. 22. Vacuum the lower tractor pins to remove forms dust and debris. 23. Close the lower tractor covers. 24. To clean the transfer corona (3), do the following: Chapter 6.
Important Note About Cleaning the Coronas There is no device to prevent you from pulling out the coronas. Be careful not to break the thin wires and tiny retractor springs inside the corona assemblies. a. Gently pull the white corona toward you until it is almost out of its track. A brush inside the corona housing cleans the corona. b. Gently push the corona back into place. Ensure that you have pushed the corona in completely. 25. Clean the brushes below the transfer station. 26.
STACKER AREA: | | 28. Open the stacker gate (5) if the buffer/flipper unit or an installed postprocessing device does not interfere. 29. Use a toner-certified vacuum cleaner to clean paper dust, chads, and other debris from the following: v Pendulum (1) v Stacker table (2) v Stacker floor (3) v Finger belts (4) | | | If you cannot open the stacker gate completely because of interference from the buffer/flipper unit or an installed postprocessing device, open the gate as wide as you can.
30. Use a soft cloth to clean the six stacker jam sensors and two mirrors. 31. Close the stacker gate.
32. 33. 34. 35. FUSER AREA: Open the front left cover. Use a soft cloth or paper towel to wipe up excess fuser oil on any surfaces. Use a vacuum cleaner to remove chads, paper, or debris from the area. Close the front left cover. HC6OG046 REAR SERVICE AREA: 36. Open the rear center and right covers of the printer. Chapter 6.
37. Remove the Toner Collector Case. 38. Vacuum any spilled toner from around and under the Toner Collector Case. 39. Use a soft cloth to clean the inside cover surfaces in the rear service area. 40. Vacuum any paper dust, chads, and other debris from the fuser oil reservoir area. 41. Close all covers securely. 42. Use a soft cloth that is moistened with water to clean the covers and panels.
Connecting an Accessory to the Operator Alert Contacts This function provides you with a set of external contacts that allow the hook-up of an alert signal of your choice. The post accepts the following: v Standard dual or single banana plugs v Leads that are terminated with spade lugs v Stripped, bare wire leads. The recommended voltage for the posts is 12 V dc, at a maximum current of 5 amps. Note: There is an internal 5-amp fuse. Voltage is not present at the binding post.
Loading Forms (Simplex or Dual Simplex Mode) Do this task when any of the following situations occur: v When you see the END OF FORMS 078A message v You need to change forms v When you are prompted by a forms jam recovery procedure step. This section provides step-by-step instructions for loading forms in a Model ES1 printer or Models ED1/ED2 in dual simplex mode. “Loading Forms (Duplex Mode)” on page 115 contains instructions for loading form in an ED1/ED2 printing system in duplex mode.
To load forms, do the following: 1. Open the top and center front covers if they are not already open. 2. Open a box of forms and place the box in the input bin against the front edge. Chapter 6.
AT THE STACKER: 3. Slide the form width handle to the farthest left position (18 on the scale). 4. Turn the form length knob until two lights on the form length display indicate the correct length of the forms you are loading. For example, for 11½-inch-long forms, the light for 11 inches and the light for ½ inch are on. Note: Forms that are greater than 14 inches long require postprocessing equipment.
5. Release the transfer station latch and raise the transfer station to its upright position. 6. Swing the lower static discharge brush to the left. 7. Pull the forms to the right of the static discharge brush up to the transfer station. Chapter 6.
8. Pull the forms over the forms guides. 9. Open the two lower tractor covers. 10. Guide the forms under the transfer station brushes and up to the tractor area. 11. Place the forms on the front tractor pins and close the tractor cover. 12. Slide the blue rear lever on the adjustable tractor assembly until the rear tractor is approximately the width of the forms. 13. Place the forms on the rear tractor pins and close the rear tractor cover. Note: Verify that the holes are aligned correctly. 14.
18. Open the two upper tractor covers. 19. Pull the forms tightly over the transfer station. Attention! If the forms are not pulled tightly over the transfer station, the photoconductor drum may be scratched. It is easily damaged and is very expensive to replace. When the transfer station is in its upright position, the drum is automatically covered to prevent damage to the drum. 20. Place the holes of the forms on the top tractor pins. Chapter 6.
21. Ensure that the feed holes on the forms are centered on the tractor pins and not beginning to tear. If tearing is evident, adjust the rear tractor assembly until the feed holes are centered on the tractor pins. 22. Carefully close the tractor covers.
23. Fold the forms at the first perforation to make a double thickness. Note: Use the original fold of the form. Do not fold the forms opposite to the original fold. 24. Pull the forms over the tension arm and feed the double thickness into the fuser. 25. Press and hold the Forms Feed button to feed several feet of forms into the stacker. Note: If forms do not feed straight into the fuser, release the tension on the stacker feed rollers and straighten the forms. Chapter 6.
26. Open the stacker gate (1). Check that the forms are folding correctly (on their original folds). Press the Forms Feed button to feed additional forms into the stacker if necessary.
27. Slide the stacker forms width handle close to the edge of the forms without wrinkling the forms. 28. Close the stacker gate. Chapter 6.
HC6OG094 AT THE TRANSFER STATION: 29. Press the Forms Feed pushbutton to line up a page perforation with the forms scale on the rear tractor cover until the perforation is aligned with the correct number for the length of the form you are loading. 2 HC6OG074 1 30. Determine the folding direction of the first perforation (2) below the slots (1) on the input forms guide.
v If the fold is pointing to the left, press the forms set on the left. v If the fold is pointing to the right, press the forms set on the right. 31. Close the top and front covers. Chapter 6.
AT THE DISPLAY TOUCH SCREEN: 32. If you have changed to a different-size form, SELECT the Assign Form to Load... procedure from the Options pull-down menu. 33. If the form name in the Select a Form Name box is the form you are loading, SELECT the Cancel pushbutton. If the form name is not in the Select a Form Name box, SELECT the Search pushbutton. A keyboard appears so you can enter the name of the form you are loading. Note: The search function is case sensitive.
Loading Forms (Duplex Mode) The ED1/ED2 duplex printing system is designed to have forms loaded through Printer 1, the Buffer/Flipper Unit, and Printer 2 for duplex printing. This section provides step-by-step instructions for threading forms in duplex printing applications. “Loading Forms (Simplex or Dual Simplex Mode)” on page 102 contains instructions for loading forms for an ES1 printer or ED1/ED2 printers in dual simplex mode.
3. Do step 1 on page 103 through step 26 on page 110 under “Loading Forms (Simplex or Dual Simplex Mode)” and return here. You now have forms in the stacker of Printer 1. | | | 4. Use the Forms Feed pushbutton on the Stacker Control Panel as necessary to advance enough forms to thread the Buffer/Flipper Unit, the Urge Unit, and Printer 2. 5. Thread the forms through the Buffer/Flipper Unit (2) (see “Threading the Buffer/Flipper Unit” on page 167). 6.
Adjusting the Stacker Table Height When you change forms on the printer, it may be necessary to change the height of the stacker table. For example, going from very narrow to very wide forms could make it necessary to shorten the height of the output stack and thus reduce the weight of the stack you have to unload. Raising the height of the stacker table reduces the height (and weight) of the output stack that causes the STACKER FULL message to appear on the Display Touch Screen.
Preprocessing and Postprocessing Instructions The printers have three interface ports. These ports may be equipped with pre/postprocessor (Pre/Post) or Advanced Function postprocessing (AF Post) device interface adaptors as shown in the following table. Port 1 comes with a Pre/Post device interface adaptor standard. The following table assumes that adaptor is installed. Table 11.
For all other types of postprocessing devices and for all preprocessing devices, you have to make enabled status changes in only the Configure Pre/Post procedure. Using the Printer Stacker If a postprocessing device is disabled or not yet configured, you may continue to use boxed forms and the printer stacker.
Nonprocess Runout (NPRO) The Nonprocess Runout (NPRO) function lets you move forms from the transfer station to the stacker. To add an extended length to the standard NPRO length (for example, if you use a postprocessing device), you can do the following: v Increase the “NPRO Length” configuration item under the Configure Printer procedure. See “Configuring the Printer” on page 219 and “NPRO Length” on page 223 for more information.
Recovering from a Forms Jam (Simplex Operations) This section describes how to clear specific simplex mode form jams. All of the messages that appear and function switches you need to use are on the Display Touch Screen windows. See “Recovering from a Forms Jam (Duplex Operations)” on page 127 for details of jam recovery when operating the system printers in duplex printing mode.
attempt to find that same page in the stacker or a postprocessing device. If you find it, discard all pages starting with that page. In all cases but one, the automatic reprinting of pages recovers all pages that might have been lost or damaged as the result of the jam. The exception occurs when a FUSER WRAP 0134 jam type is detected. A jam of this type can backup (accordion-pleat) the forms until the error is detected and the forward movement of the forms stopped.
Important To clear the jam message from the Display Touch Screen window, do the following: v For STACKER JAM 161 and STACKER JAM 164, you must open and close the stacker gate, or you must lower and raise the stacker table. v For the jam messages in the following list, SELECT the Check Reset pushbutton on the Display Touch Screen. UPPER TRACTOR FORMS JAM 0119 TENSION ARM DOWN 0131 TENSION ARM UP 0132 SKEW ERROR 0133 FUSER WRAP 0134 Jam Recovery Procedures Table 12.
Table 12. Jam Recovery Procedures - Simplex Mode (continued) Error Message SRC Code (In Numeric Order) UPPER TRACTOR FORMS JAM TENSION ARM DOWN 0131 TENSION ARM UP 0132 SKEW ERROR 0133 FUSER WRAP 0134 0119 (Forms are NOT jammed, torn, or separated.) Recovery Actions 1. If you do not find a forms jam, do the following: a. Be aware that dark-colored backing on the forms can cause the printer to display these messages. b.
Table 12. Jam Recovery Procedures - Simplex Mode (continued) Error Message SRC Code (In Numeric Order) STACKER FORMS JAM STACKER FORMS JAM 0161 0164 (These errors are not set when a Postprocessing Device Interface feature is installed and enabled, which disables the stacker mechanism.) Recovery Actions 1. Visually check to see if a forms jam is actually present. 2. Open the stacker gate. 3. If you do not find a jam, clean the stacker jam sensors. See step 30 on page 98 under “ Cleaning the Printer.
Jams Between the Printer and a Postprocessing Device Jams or separated forms that occur between the printer and the postprocessing device are not detected and presented as form jams. The usual error condition presented is a Pre/postprocessor NOT READY line became active D204 message. This error message occurs when the “Pre/postprocessor Busy Timer” (see “Configuring Preprocessing/Postprocessing Devices/Interfaces” on page 241 for details) has timed out. 1.
Recovering from a Forms Jam (Duplex Operations) This section contains techniques for clearing specific form jams that appear as error messages on the Printer Error window on the Display Touch Screen when the printer is operating in duplex printing mode. All the messages that appear and some function switches you need to use are on the Display Touch Screen windows.
Following the automatic reprinting of pages, you must check for and discard any duplicate pages that may have been printed. Locate the first reprinted page, then find that same page in the stacker or a postprocessing device. Discard all pages starting with that page. In all cases but one, the automatic reprinting of pages recovers all pages that might have been lost or damaged as the result of the jam. The exception occurs when a FUSER WRAP 0134 jam type is detected.
Jams Within Printer 1 Do this task when the Printer Error Display Touch Screen window shows one of the messages that is listed in Table 13: Table 13. Printer 1 Jam Recovery Procedures - Duplex Mode Error Message SRC Code (In Numeric Order) UPPER TRACTOR FORMS JAM TENSION ARM DOWN 0131 TENSION ARM UP 0132 SKEW ERROR 0133 FUSER WRAP 0134 0119 (Forms are jammed, torn, or separated.) Recovery Actions 1. Clear the forms path. See “Clearing the Forms Path” on page 136. 2.
Table 13. Printer 1 Jam Recovery Procedures - Duplex Mode (continued) Error Message SRC Code (In Numeric Order) UPPER TRACTOR FORMS JAM TENSION ARM DOWN 0131 TENSION ARM UP 0132 SKEW ERROR 0133 FUSER WRAP 0134 0119 (Forms are NOT jammed, torn, or separated.) Recovery Actions 1. If you do not find a forms jam, do the following: a. Be aware that dark-colored backing on the forms can cause the printer to display these messages. b.
Jams Within Printer 2 Do this task when the Printer Error Display Touch Screen window shows one of the messages that is listed in Table 14: Table 14. Printer 2 Jam Recovery Procedures - Duplex Mode Error Message SRC Code (In Numeric Order) UPPER TRACTOR FORMS JAM TENSION ARM DOWN 0131 TENSION ARM UP 0132 SKEW ERROR 0133 FUSER WRAP 0134 0119 (Forms are jammed, torn, or separated.) Recovery Actions 1. Clear the forms path. See “Clearing the Forms Path” on page 136. 2.
Table 14. Printer 2 Jam Recovery Procedures - Duplex Mode (continued) Error Message SRC Code (In Numeric Order) UPPER TRACTOR FORMS JAM TENSION ARM DOWN 0131 TENSION ARM UP 0132 SKEW ERROR 0133 FUSER WRAP 0134 0119 (Forms are NOT jammed, torn, or separated.) Recovery Actions 1. If you do not find a forms jam, do the following: a. Be aware that dark-colored backing on the forms can cause the printer to display these messages. b.
Table 14. Printer 2 Jam Recovery Procedures - Duplex Mode (continued) Error Message SRC Code (In Numeric Order) STACKER FORMS JAM STACKER FORMS JAM 0161 0164 (These errors are not set when a postprocessing device is installed and enabled, which disables the stacker mechanism.) Recovery Actions 1. Visually check to see if a forms jam is actually present. 2. Open the stacker gate. 3. If you do not find a jam, clean the stacker jam sensors. See step 30 on page 98 under “ Cleaning the Printer.” Go to step 5.
Jam Between Printer 1 and Printer 2 A jam occurring between Printer 1 and Printer 2 normally causes the forms to tear and separate. Both Printer 1 and Printer 2 continue to feed forms and print until an error condition is detected and displayed. A large supply of forms may be present on the floor at the output of Printer 1. 1. SELECT the Check Reset pushbutton on the Intervention Required Display Touch Screen window. 2. Do not flush any forms out of either printer. 3.
Recovering from a Forms Jam in the Postprocessing Device When a forms jam occurs in a postprocessing device that causes the device to go to a Not Ready condition, the Intervention Required window provides an additional pushbutton, Jam Recovery. This pushbutton causes a number of pages to be reprinted. The number of pages that are reprinted is determined by the distance from the printer to the farthest postprocessing device that is attached to the printer.
Clearing the Forms Path Transfer Station Area 1. Open the top left and front left center covers. | | Attention! Do not use the Forms Feed pushbutton on the printer Display Touch Screen if forms are jammed in the transfer station. | | | | | 2. Break the forms at a perforation in the input area below the transfer station. 3. Break the forms at a perforation between the tension arm area and the fuser entry area.
4. Raise the transfer station away from the photoconductor drum. Attention! The photoconductor drum is easily damaged, and it is very expensive to replace. When the transfer station is open, the photoconductor drum is automatically covered to prevent damage to the drum. Chapter 6.
5. Open the lower transfer station tractor covers. 6. Check for torn carrier strips, oversized carrier holes, and torn paper. 7. Remove any torn forms, carrier strips, and paper chads from the lower tractor area. 8. Close the lower tractor covers. 9. Lower the transfer station and latch it securely into position.
10. Open the upper transfer station tractor covers. 11. Check for torn carrier strips, oversized carrier holes, and torn paper. 12. Remove any torn forms, carrier strips, and paper chads from the transfer station area, the transfer corona, and the retractors. 13. Close the upper tractor covers. 14. Press the Forms Feed - Forward pushbutton to clear the forms from the fuser area. Chapter 6.
Fuser and Stacker Areas 1. Open the top and front left cover and the stacker gate. 2. Break the forms at a perforation near the pendulum. | 3. Unload forms from the stacker. See “Unloading the Stacker” on page 169. 4. Close the stacker gate.
5. Press and hold the puller lever down. 6. Grasping the forms near the fuser entry area, pull them up and out of the fuser. (This moves the forms in the opposite direction from their usual path.) 7. If the forms will not pull up, or if some forms remain in the pendulum, do the following: a. Lower the stacker table. b. Open the stacker gate. c. Grasp both sides of the forms and pull down evenly. d. Close the stacker gate. e. Raise the stacker table. Chapter 6.
<70> The oiler belt, oiler wick roll, and their environments are high-temperature areas. Be very careful when working in these areas. CAUT0100 CAUTION: 8. If forms remain in the fuser, do the following: a. Open the oiler-belt gate. b. Lower the hot roll shield. c. Remove any forms you see. d. Raise the hot roll shield. e. Close the oiler-belt gate. 9. Return to the appropriate jam message listed in Table 12 on page 123, Table 13 on page 129, or Table 14 on page 131.
Stacker and Pendulum Area 1. Open the stacker gate (1). 2. Ensure that the forms are folding correctly; that is, the forms stack lies flat (without bowing between forms). 3. Ensure that the Forms Set indicator on the Printer Control Panel is set to match the direction of the first fold perforation that is below the red mark on the forms guide. 4. Separate the forms at the perforation near the top of the stacker. Save as much of the output as possible.
Suggestions for Preventing Jams The best way to prevent jams is to use forms and applications that were designed for use with the printers. Form and application problems cannot be corrected by adjusting or repairing the printer. If a particular form jams frequently, refer the application owner to the Forms Design Reference for Continuous Forms Advanced Function Printers. This book contains detailed information about selecting forms and designing applications for use with continuous-forms printers.
v If you have been running labels, print a test job on plain paper forms to remove any adhesive residue that the labels may have left in the printer. v If you are using fan-fold forms, ensure that you leave four to five blank forms correctly folded in the stacker when you resume printing. Chapter 6.
Reporting Printer Usage Each printer has a usage meter: v In simplex mode: The usage meter counts only the feet of forms that are processed while printing takes place. v In duplex mode: The usage meter in each printer counts feet of forms anytime paper is moved through the printers. The meter advances one position for every 30.48 meters (100 feet) of forms that are processed through the transfer station. The meter reading is used for customer billing.
Figure 28. Printer Usage Sheet A new Printer Usage Sheet is sent to every customer every month. 1. Open the rear right cover. 2. Locate the label Page Counter X 100. 3. Write the numbers on the Printer Usage Sheet exactly as they appear in the printer usage meter: v Right-justify the numbers. v v v v v Do not add leading or trailing zeros. Write one number in each box. Keep each number inside its box. Use large, simple shapes. Close loops and connect lines. v Do not use fancy loops or curls. 4.
Running Traces The Traces procedure lets you select, start, stop, and print traces. Note v Trace affects both printers when you are printing in duplex mode. In simplex mode, all trace actions (Start, Stop, Save, and Print) apply to only to that printer. v Tracing may affect performance. v The Configure... action requires Customer Engineer authorization. 1. SELECT the Analyze pull-down menu on the main Display Touch Screen window. 2. SELECT the Traces procedure.
6. To print a trace: a. You must stop the trace before you can print it. Do step 4 on page 148. b. Disable all host attachments before you print a trace. See “Enabling and Disabling Attachments” on page 63 for details. c. SELECT the Print... pushbutton on the Traces window. You see the Print Trace window. d. SELECT the trace you want to print from the Select a Print File box. e. To change the number of copies you print, do the following: 1) SELECT the How Many? field.
Adjusting the Preheat Temperature The Preheat selection in Form Characteristics box of the Define Form window allows you to increase the preheat platen temperature to enhance fusing of labels or heavy-stock forms. You increase or decrease the temperature in increments of 5° until optimum fusing is achieved. You should not use the lower temperature settings to print on some synthetic forms, such as vinyl- or latex-impregnated forms.
Poor Fusing - Simplex Mode If poor fusing occurs on labels or heavy forms, increase the preheat temperature in 5° increments until the fusing is acceptable. Run several hundred feet of forms to stabilize the temperature. Check the fusing to see if it is acceptable. If the fusing is unacceptable, increase the temperature by 5° and try printing again. If adequate fusing does not occur, the form may be unacceptable for use on the printers.
Thread/Align Forms Select this task when you load forms in duplex mode. This procedure is also automatically called when the system is powered-on in duplex mode and during some error and jam recovery procedures. All of the controls you need to accomplish this procedure are available on the Display Touch Screen windows. This procedure initially displays a Setup Thread/Align Forms window (see Figure 30). Notes: 1.
– The system has gone through a “Restart” procedure with forms that are loaded through both printers. – You are in a recovery procedure for an error condition or a forms jam that did not tear, damage, or separate the forms in the forms path through both printers. – The system power was switched off and then switched back on with unseparated forms threaded through both printers.
Figure 31. Main Thread/Align Forms Window 3. SELECT the OK pushbutton on the window. The main Thread/Align Forms procedure window (Figure 31) appears. Forms Are Loaded Through Both Printers These procedures assume the following: v You have visually checked the forms path through Printer 1, between Printer 1 and Printer 2, and through Printer 2 and found: – That the perforations are aligned with the alignment scale on the rear tractor covers. | | | | | | – That the forms path is not separated.
Threading Without Printing 1. SELECT the No option within the Print While Threading? field. 2. SELECT the Start pushbutton. 3. SELECT the Forms are Connected pushbutton. | | | | | 4. SELECT the Feed to Align pushbutton on the Thread/Align Forms window. a. This prints a solid alignment mark after the leading edge on a page in Printer 1, which is designated as an alignment page. A one-bar or two-bar pattern is also printed on the alignment page.
You must now restart this Thread/Align Forms procedure by using the Operate menu. 6. After you have visually verified that the Printer 1 alignment mark is aligned correctly on Printer 2, SELECT the Mark is Aligned pushbutton on the window. At the Verification window, SELECT the OK pushbutton. This informs the control unit that the alignment is complete.
| | | A one-bar or two-bar pattern is also printed on the alignment page. The bar shows whether Side 1 or Side 2 of the form is being printed on Printer 1. | This prints a dashed alignment mark after the leading edge of the page. b. This feeds a fixed length of forms through both Printer 1 and Printer 2. The fixed length is based on the “Length of Forms Between Transfer Points” configuration item length shown on the Configure Printer window under the Configure pull-down menu.
Important If your visual verification of alignment is incorrect, all following duplex print jobs are printed with incorrect alignment between the front and back of the pages. 8. If a postprocessing device is installed and not threaded, SELECT the Feed Forms pushbutton on the window as many times as necessary to advance the forms enough to thread the postprocessing device. Printer 2 prints Side 2 pages starting on the page following the alignment page during these forms forward movements.
| | | | | | 3. SELECT the Feed Forms pushbutton on the Thread/Align Forms window. a. This prints a solid alignment mark after the leading edge on a page in Printer 1, which is designated as an alignment page. A one-bar or two-bar pattern is also printed on the alignment page. The bar shows whether Side 1 or Side 2 of the form is being printed on Printer 1. This prints a dashed alignment mark after the leading edge of the page. b. This feeds a fixed length of forms through Printer 1.
8. After you have visually verified that the Printer 1 alignment mark is aligned correctly on Printer 2, SELECT the Mark is Aligned pushbutton on the window. At the Verification window, SELECT the OK pushbutton. This informs the control unit that the alignment is complete. Important If your visual verification of alignment is incorrect, all following duplex print jobs are printed with incorrect alignment between the front and back of the pages. 9.
| This prints a dashed alignment mark after the leading edge of the page. b. This feeds a fixed length of forms through Printer 1. The fixed length is based on the “Form Feed Length” configuration item that is shown on the Configure Printer window under the Configure pull-down menu. It is a multiple of the current loaded Form Name page length that is closest to the “Form Feed Length” without exceeding it. c.
8. Visually verify that the dashed alignment mark that is printed on Printer 1 is aligned to the alignment mark on the input station on Printer 2. a. If the alignment mark is aligned at Printer 2, check to see if there is a sufficient buffer loop of forms between Printer 1 and the Buffer/Flipper Unit. If you need to increase the buffer loop, change the “Length of Forms Between Transfer Points” printer configuration item. See the table item on page 223 for more information. b.
v You have visually checked the forms path and found it separated between Printer 1 and Printer 2. v The main Thread/Align Forms procedure window appears on the Display Touch Screen. v A print job is queued, and host attachments are enabled if the “Print While Threading” option is selected. Threading Without Printing 1. SELECT the No option within the Print While Threading? field. 2. SELECT the Start pushbutton. 3. If no forms were damaged and there is enough slack in the forms, splice the forms together.
After you have completed the splicing procedure, go to step 5. | 5. SELECT the Forms are Connected pushbutton. 6. SELECT the Feed to Align pushbutton on the Thread/Align Forms window. 7. Visually verify that the dashed alignment mark that is printed on Printer 1 is aligned to the alignment mark on the input station on Printer 2. | a. If the alignment mark is aligned at Printer 2, check to see if there is a sufficient buffer loop of forms between Printer 1 and the Buffer/Flipper Unit.
Printing While Threading 1. SELECT the Yes option within the Print While Threading? field. 2. SELECT the Start pushbutton. This informs the control unit to begin the thread/align process. 3. If no forms were damaged and there is enough slack in the forms, splice the forms back together. Go to step 5. | | | | | | | | | 4.
7. If the queued job is too short to print all pages on Printer 1 for the complete “Length of Forms Between Transfer Points”, the printing process ceases. The printers stop forward movement of the forms. A message appears in the non-selectable Information field on window informing you that there is No Data to Print. In this case you may either: v SELECT the No option in the Print While Threading? field or SELECT the Start pushbutton and follow the procedure steps in “Threading Without Printing” on page 163.
Threading the Buffer/Flipper Unit Straight Line Configuration Figure 32 shows the Buffer/Flipper Unit viewed from the front. The darker shaded side of the forms in Figure 32 is the side that is printed on Printer 1. The lighter shaded side of the forms is the side that is printed on Printer 2. Use Figure 32 to thread the forms through the Buffer/Flipper Unit using the arrows as a guide from Printer 1 at the top of the figure to Printer 2 at the bottom of the figure.
Left Angle Configuration Figure 33 shows the Buffer/Flipper Unit viewed from the front. The darker shaded side of the forms in Figure 33 is the side that is printed on Printer 1. The lighter shaded side of the forms is the side that is printed on Printer 2. The longer of the two cross bars (1) is removed from its normal position. It is then installed at the lower back of the Buffer/Flipper Unit with the support bar (2).
Unloading the Stacker Do this task when you need to remove printed forms from the stacker or when you see the following message: STACKER FULL 0796 Some controls you need to use to accomplish this task are available only on the stacker control panel, and some are available on the Display Touch Screen window. 1. If you need to stop the printer, SELECT the Stop pushbutton on the Display Touch Screen window. 2.
5. Open the stacker gate (1). 6. If you did not do an NPRO, leave four to five pages of blank forms attached to the end of the job. This ensures correct folding when you resume printing.
Operator Tips on Removing Forms From The Stacker Do not attempt to remove a full stack from the stacker. v Limit the maximum weight of the stack by breaking the output into small stacks (start with 150 mm (6 in.) high) by separating the forms at convenient perforations. v Use a ruler, knife, or letter opener to break hard-to-reach perforations when you separate forms. v Follow these guidelines when you lift forms out of the stacker: a. Ensure that you can stand safely without slipping. b.
Switching Printer Modes (Dual Simplex/Duplex) Use these procedures to switch between duplex and dual simplex modes on Models ED1/ED2. Note: Do not change the print mode in combination with any other configuration changes. You must do it separately. Make other configuration changes after the printer is in the correct print mode. Switching from Duplex to Dual Simplex Mode 1. To stop the printer, SELECT the Stop pushbutton on the Display Touch Screen. 2.
| | | | and then execute the Shutdown routine. A window appears stating that the system is shutting down. A second window appears stating that the system is being “rebooted”. At the completion of the reboot, the Printer Mode change is in effect (the Duplex main Display Touch Screen window appears). | Note: No system power-off and power-on procedure is required. | 10. To remove any forms still in the printer, see “Clearing the Forms Path” on page 136. 11.
Switching Print Resolution Use this procedure to select the print resolution for a print job when it requires a different print resolution than is currently in use. Note: Do not change the print resolution in combination with any other configuration changes. You must do it separately. 1. SELECT the Configure pull-down menu on the Display Touch Screen window. 2. SELECT the Configure Printer procedure. The Configure Printer window appears. 3.
Chapter 7. Ordering and Replacing Supplies Supplies . . . . . . . . . . . IBM Supplies Worksheet . . . . . Ordering Supplies . . . . . . . Maintenance Supply Items. . . . Customer-Replaceable Supply Items Warranty Returns . . . . . . . Storing Supplies . . . . . . . . Adding Fuser Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 176 177 177 177 178 178 179 Changing the Toner Cartridge Checking the Toner Collector . Changing the Toner Collector .
Supplies For optimum reliability and print quality use IBM supplies, which are engineered specifically for IBM printers. Use the “IBM Supplies Worksheet” to help you order supplies for the printer before the system is delivered, and to maintain a stock of supplies for continuous operation. When a printer runs low on a supply item, it displays a status message on the Display Touch Screen screen, sounds an alarm, and turns on an operator intervention light on top of the printer.
Contact your CE for replacement pads. v Table 15 is a work sheet that lists IBM supplies and their part numbers. Make copies of this work sheet to use when you order supplies. Table 15.
Warranty Returns | If the supplies you receive are defective, return them to the place of purchase during the warranty period for a free replacement. Include the following with the supplies you are retuning: v A copy of your invoice v A description of the problem v Print-quality samples v An estimate of the amount of printing already done with that supply This information applies only to supplies purchased in the U.S.A. In other countries, contact your point of purchase for returns information.
Adding Fuser Oil Attention! You may leave printer power on while you perform this task, but the printer should not be printing. Using the wrong fuser oil can cause print quality problems. See Table 15 on page 177 for the correct part number. Do this task when you see the following message: ADD FUSER OIL You need the following items when you add fuser oil: v Fuser oil bottle v Plastic spout (which is packaged with the oil) v Paper towels.
HC6OG046 1. Open the rear center and rear right covers of the printer. 2. Remove the cap from the oil reservoir. Put the cap in a safe place. 3. Locate a bottle of fuser oil and a plastic spout. (Every new package should contain a bottle of fuser oil and a plastic spout.) 4. 5. 6. 7. Ensure that the spout is clean. Remove the bottle lid and the inner seal. Screw the spout onto the bottle of fuser oil. Bend the spout and carefully place it into the oil reservoir opening.
HC6OG070 9. Remove the spout and put the lid on the bottle. If the bottle is empty, discard the bottle and the spout. If some oil remains, store the bottle and spout in a clean, dark place. 10. Ensure that the oil reservoir cap is clean. 11. Put the oil reservoir cap back in place. 12. Close the rear center and rear right covers of the printer. 13. To resume processing, SELECT the Ready pushbutton on the main Display Touch Screen. Chapter 7.
Changing the Toner Cartridge Attention! Do not switch power off to the printer during this procedure. Using the wrong toner can cause serious print quality problems; this can force a service call. See Table 15 on page 177 for the correct cartridge part number. Do this task when you see this message: ADD TONER 0786 | You need the following items when you add toner: v One cartridge of toner v Cloth or paper towels. HC6OG011 To add toner, do the following: 1. Open the front right cover of the printer.
2. Open a new toner carton. Remove the carton lid, the new toner cartridge, and the cardboard tray. Save the carton lid for later use in step 12 on page 185. 3. Set the new toner cartridge aside. 4. Tap the cartridge to loosen any toner still in the cartridge. 5. Open the latch (1) in front of the toner cartridge. Chapter 7.
6. Line up the cardboard tray against the front edge of the toner hopper. 7. Pull the old cartridge out onto the cardboard tray carefully to prevent toner from spilling. 8. Place the old cartridge and cardboard tray into the carton. Set aside for disposal. 9. Insert the new toner cartridge, with the tab of the seal facing you, into the hopper. 10. Fold the tab down.
11. Close the toner cartridge latch (1). 12. Place the carton lid on the lower lip of the toner hopper with the edge of the carton lid under the upper lips of the toner hopper. 13. Remove the cartridge seal from the toner cartridge by firmly pulling on the tab and rolling it under the seal until the seal is completely removed. Place the rolled seal in the carton lid. 14. Remove the carton lid from the toner hopper. Discard the carton lid, the cartridge seal, and the carton with the used toner cartridge.
Checking the Toner Collector Attention! You must do this task immediately. Do not switch power off to the printer during this procedure. Do this task when you see the following message: CHECK TONER COLLECTOR 0787 1. From the rear of the printer, open the rear center cover. | | | 2. Ensure that the toner collector is pushed firmly to the rear of the toner-collector recess. 3. If you had just replaced the toner collector bag when this message appeared, try reinstalling the toner collector case. 4.
7. To resume processing, SELECT the Ready pushbutton on the main Display Touch Screen. 8. If the CHECK TONER COLLECTOR message appears again, repeat steps 1 on page 186 through 6 on page 186. If that still does not correct the problem, contact your service representative. See “Service Call Procedure” on page 13 for instructions. Chapter 7.
Changing the Toner Collector Attention! You must do this task immediately. You cannot delay it as you can for some other Out of Supplies conditions. You may leave printer power on while you do this procedure, but the printer should not be printing. Never reuse waste toner. Doing so severely reduces print quality and may require repair of the printer.
2. Open the rear center cover. 3. Lift the latch and remove the ring from the hook on the handle of the toner collector case. 4. Pull the toner collector case straight out. 5. Apply the adhesive seal that is supplied with the toner over the opening of the used toner collector bag. 6. Remove the bag from the toner collector case carefully to avoid spilling the waste toner. Discard the bag. 7. Grasp the bottom of a new toner collector bag and expand it. Insert the tabs under the lip at the top of the bag.
8. Place the new toner collector bag in the toner collector case. 9. Return the toner collector case to the printer. Note: Be sure to insert the toner collector case firmly enough to depress the spring-loaded sensor tab in the rear of the cavity. 10. Attach the ring to the hook and push down the latch on the toner collector case. 11. Close the rear center cover. 12. Press Ready pushbutton on the Display Touch Screen to continue.
Changing the Developer Mix | | Attention! You must leave printer power on while you do this task, but the printer should not be printing. Using the wrong developer mix can cause serious print quality problems; this can force a service call. See Table 15 on page 177 for the correct developer mix part number. Do this task when you see the following message: CHANGE DEVELOPER MIX 0788 Note: You do not have to replace developer mix the first time you see the CHANGE DEVELOPER MIX message.
1. Open the front center left and right covers and the top left cover. 2. Clear the forms, if possible, from the forms input area. If you cannot remove the forms from the input area, do the following: v If you are using boxed fan-fold forms, slide the box of forms as far to the left (stacker end of the printer) of the forms input area as possible.
HC6OG036 4. Remove the cap from the empty bottle. Put the bottle back in the slot, directly under the developer mix drain hose. 5. Grasp the drain hose and turn the capped end up upward (so that any developer mix in the hose from the last change does not spill). Remove the cap from the hose. Chapter 7.
6. Carefully insert the end of the hose into the empty developer mix bottle. Ensure that the hose is inserted securely and that no sharp bends obstruct the hose.
7. Locate the Developer Mix Inlet (1), the Developer Drain Lever B (2), and the Developer Run Pushbutton A (3) in the developer area. Important a. Never open the developer drain unless the developer drain hose is inserted into an empty developer mix bottle. b. After you have opened and closed the developer drain, you must replace the developer mix. Opening the drain resets the developer mix usage timer.
8. Open the Developer Drain Lever B by pulling out the lever and then lifting it upward. 9. The developer mix starts draining immediately. Hold the drain hose so that it does not come out of the empty mix bottle. Shake the hose several times while the mix is draining to ensure that no developer mix remains in the hose. 10. Press the Developer Run Pushbutton A (1) one time to ensure that all of the developer mix is drained. There should be about 1.8 liters of used developer mix in the bottle.
| 11. When the developer stops running, close the developer drain by pushing the Developer Drain Lever B downward and then pushing it in. 12. Once the developer mix has finished draining, ensure that no developer mix remains in the drain hose. Do this by shaking the hose vigorously while you hold the hose as vertical as possible. 13. Remove the developer drain hose from the bottle. Put the cap on the developer drain hose, and return the hose to its recessed storage area. 14. Put the cap on the bottle.
17. Clean the cover to remove any excess developer mix, and put it in a safe place. Important Ensure that the developer drain is closed. 18. Press the Developer Run Pushbutton A and slowly pour the developer mix into the inlet. If the developer stops running before the new developer mix bottle is empty, press the Developer Run Pushbutton A again. 19. Clean the empty developer mix bottle with a cloth or paper towel to remove any excess developer mix.
Attention! Never operate the printer when the developer inlet cover is removed. 20. Put the developer inlet cover back in place. 21. Clean the developer area with a cloth or paper towel to remove any spilled developer mix. 22. Replace the forms in the forms input area so that printing may continue. 23. Close the covers of the printer. 24. To resume processing, SELECT the Ready pushbutton on the main Display Touch Screen. Chapter 7.
Checking the Fine Filter Do this task when you see the following message: CHECK FINE FILTER 0799 Note: You must do this task immediately. You cannot delay it as you can with some Out of Supplies conditions. 1. 2. 3. 4. 5. From the rear of the printer, open the rear center cover. Ensure that the filter container is upright in the recessed filter area. Ensure that the filter cover is firmly latched in place. Ensure that the filter hose is attached to the filter cover.
Changing the Fine Filter Attention! You may leave printer power on while you perform this task, but the printer should not be printing. To clear this action message, the printer power must be on while you replace the fine filter. Do this task when you see the following message: | CHANGE FINE FILTER 0791 Note: You do not have to replace the fine filter the first time you see the CHANGE FINE FILTER message. To bypass the message, SELECT the Ready pushbutton on the main Display Touch Screen.
3. Locate the latch on the filter cover and pull the latch up to open the filter housing. 4. Pull the filter housing out until it is tilting toward you about 30°. 5. Remove the plastic bag from the new fine filter and place the fine filter on the floor. 6. Slowly pull the old fine filter out of the filter housing and place it in the plastic bag from the new fine filter. 7. Discard the used fine filter. 8. Wipe the filter housing with a soft cloth to remove any debris.
9. Put the fine filter in the filter housing. Ensure that the fine filter is completely in the filter housing. 10. Return the fine filter housing to its upright position in the recess. 11. Lower the filter cover and secure the latch. 12. Close the right rear cover of the printer. 13. To resume processing, SELECT the Ready pushbutton on the Display Touch Screen. 14. If the CHECK FINE FILTER message appears, the fine filter may not be pushed all the way into the filter housing.
Changing the Oiler Belt Attention! You may leave printer power on while you perform this task, but the printer should not be printing. Do this task when you see the following message: CHANGE OILER BELT 0793 | | Note: You do not have to replace the oiler belt the first time you see the CHANGE OILER BELT message. To bypass the message, SELECT the Ready pushbutton on the main Display Touch Screen. The message reappears each time end-of-forms is reached or every 4 000 feet of forms thereafter.
<70> The oiler belt, oiler wick roll, and their environments are high-temperature areas. Be very careful when working in these areas. CAUT0100 CAUTION: 1. Open the stacker end cover. Note: When the oiler-belt gate is opened, the fuser begins to cool down immediately, and the message changes to OILER GATE OPEN. 2. Turn the wing nut counterclockwise to release the oiler-belt gate. 3. Place several layers of absorbent material, such as paper towels, on the floor beneath the oiler-belt gate. Chapter 7.
FORM S WIDT H 18 17 16 15 14 13 12 11 10 9 8 FO RM S W ID TH 18 17 16 15 14 13 12 11 10 9 HC6OG051 8 4. Open the oiler-belt gate. 5. Allow the printer to cool for at least 30 minutes. 6. Lower the hot roll shield.
7. If you are changing the oiler belt and the oil pan that is shown above is present, do the following. Otherwise, go to step 8 on page 208. a. Remove the oil pan by lifting the pan until the hooked portion is disengaged from the lower oiler belt support shaft. b. Check to see if the absorbent pad is saturated with oil. If the pad is saturated, continue with the next step. If it is not saturated, go to step 8 on page 208. c. Remove the new absorbent pad from the plastic shipping bag. d.
8. Grasp both ends of the upper oiler-belt roll, and move it to the right against the spring. 9. Pull out the upper oiler-belt roll, left end first.
10. Roll the upper roll down against the lower roll. 11. Holding both rolls, press the lower oiler-belt roll to the right against the spring. 12. Remove the lower oiler-belt roll by removing the left end first. 13. Place the old oiler belt on several thicknesses of absorbent material, such as paper towels. 14. Remove the new oiler belt from its carton, saving the plastic bag for the old oiler belt. Operator Tip The oiler-belt roll with the most material is the upper roll.
Important When you install the oiler-belt rolls, you must line up the notches in the rolls with the tabs on the sprocket. If you do not do this, the oiler belt does not advance correctly. This causes reduced print quality. 15. While you hold the upper (larger) roll against the lower roll, do the following: a. Place the right end of the upper roll on the sprocket, lining up the notches in the roll to the tabs on the sprocket. Press the upper roll to the right, against the spring. b.
24. To resume processing, SELECT the Ready pushbutton on the main Display Touch Screen. 25. Place the old oiler belt inside the plastic bag and discard it. Chapter 7.
Checking the Absorbent Pad in the Oil Pan Not every printer has an oil pan and absorbent pad. Your CE may install these if they are necessary for optimum printer operation. CAUTION: <70> The oiler belt, oiler wick roll, and their environments are high-temperature areas. Be very careful when working in these areas. CAUT0100 Attention! You may leave printer power on while you perform this task, but the printer should not be printing. 1. Open the stacker end cover.
4. Open the oiler-belt gate. FORM S WIDT H 18 17 16 15 14 13 12 11 10 9 8 FO RM S W ID TH 18 17 16 15 14 13 12 11 10 9 HC6OG051 8 5. Check to see if the absorbent pad is saturated with oil. If the pad is saturated, continue with step 6. If it is not saturated, go to step 15 on page 215. 6. Allow the printer to cool for at least 30 minutes. 7. Lower the hot roll shield. Chapter 7.
8. Remove the oil pan by lifting the pan until the hooked portion of the pan is disengaged from the lower oiler-belt support shaft. 9. Remove the new absorbent pad from the plastic shipping bag. 10. Remove the saturated absorbent pad from the oil pan. 11. Place the saturated pad in the plastic shipping bag and discard the bag in an approved waste container. 12. Install the new absorbent pad in the oil pan.
HC6OG073 1 13. Install the oil pan onto the lower oiler-belt support shaft. 14. Raise the hot roll shield. 15. Close the oiler-belt gate. 16. Turn the wing nut clockwise to latch the gate. Ensure that the gate is firmly latched. 17. Close the stacker end cover. 18. The message may change to WARMING UP or PLEASE STAND BY. 19. To resume processing, SELECT the Ready pushbutton on the main Display Touch Screen. Chapter 7.
216 InfoPrint 3000 Operator’s Guide
Chapter 8. Configuring the System Changing the Language of Messages . . . . Configuring the Printer . . . . . . . . . Printer Configuration Information . . . . Configuring the Host Attachments . . . . . Parallel Channel Configuration Information ESCON Channel Configuration Information Token Ring TCP/IP Attachment Information Ethernet TCP/IP Attachment Information. . FDDI TCP/IP Attachment Information. . . . . . . 218 219 220 229 232 234 235 . 237 .
Changing the Language of Messages This procedure lets you change the language that is used for all text within the Display Touch Screen windows. 1. SELECT the Options pull-down menu on the main Display Touch Screen window. 2. SELECT the Change Language procedure. You see the Change Language window, which lists the languages you can select. Each language has its native spelling and accent marks. 3. SELECT a new language from the list.
Configuring the Printer This procedure lets you view, update, or print a copy of the printer configuration. Note: The printer can have multiple sets of configuration data: one for each mode in which the printer can operate. To update a configuration for a particular mode, the printer must be running in that mode. 1. Before you print the printer configuration, ensure that all attachments are disabled. See “Enabling and Disabling Attachments” on page 63 for more information.
Note: The printer does not collate multiple copies. This has to be done by hand. c. SELECT the Print pushbutton on the Print Configuration window. | | | Important The configuration data is always printed in U.S. English. 5. To change an item: a. SELECT it from the list. You see either a pop-up window or a keypad window. b. SELECT the value you want from the pop-up window, or enter data on the keypad window. Then SELECT the OK pushbutton. Repeat this step for as many items as you want to change.
Table 16. Printer Configuration Items Configuration Item Description Value Options Printer Mode (D) This entry allows setting whether the duplex system is to Duplex or Simplex be operated in duplex or simplex (dual-simplex) mode. (This item applies to Models ED1/ED2.) If you change the Printer Mode, the Restart procedure automatically executes a Shutdown procedure.
Table 16. Printer Configuration Items (continued) Configuration Item Description Value Options Font Usage Font usage allows you to select the amount of memory that the printer control unit (computer) will use for font management. Select the font usage according to the type of print jobs you run. Low, Medium, or High Select Low font usage for jobs using a normal number of fonts with normal point sizes, but not double-byte fonts.
Table 16. Printer Configuration Items (continued) Configuration Item Description Value Options NPRO Length This entry sets an extra length that is added to the fixed NPRO length to create a total distance that forms are moved through the printer. Range of 0 to 1200 inches. This entry can be used when an uncoupled (not functionally attached) postprocessing device is installed and it is necessary to extend the NPRO length to be able to easily remove forms at the postprocessing device output.
Table 16. Printer Configuration Items (continued) Configuration Item Description Value Options Front Sheet Sequence This entry sets whether the front side of the forms will be Front First or Front Second (D) printed on Printer 1 or Printer 2 in duplex mode. Front First means that the odd pages (1st, 3rd, 5th,...) of a customer job will print on Printer 1, and the even pages (2nd, 4th, 6th, ...) pages will print on Printer 2. Front Second means just the opposite of Front First.
Table 16. Printer Configuration Items (continued) Configuration Item Description Value Options Fuser Inactivity Timer This entry sets the time, in hours, of printer inactivity before the fuser is turned off. This saves electrical power costs and extends the life of the printer. The fuser automatically turns on when printing resumes, with a delay until the fuser has reached operating temperature. A value of 0 means that the timer is not used. 0 to 9 hours. Default is 1 hour.
Table 16. Printer Configuration Items (continued) Configuration Item Description Value Options Cut Sheet Emulation Sheets are divided in half using an imaginary line that is parallel to the tractor strips. Each resulting ″half sheet″ is treated as if it were a whole sheet running through a cut-sheet printer. None, Normal Left-to-Right, Normal Right-to-Left, Inverted Left-to-Right, Inverted Right-to-Left None implies the cut-sheet emulation is not enabled.
Table 16. Printer Configuration Items (continued) Configuration Item Description Value Options Preheat Platen Temperature This entry allows setting the preheat platen temperature to a higher or lower temperature than the default as needed for different types of forms. If 0 (zero) is entered for the preheat platen temperature under Define Forms, the temperature set under Configure Printer is used.
Table 16. Printer Configuration Items (continued) Configuration Item Description Value Options Beam 5 offset adjustment for Printer 2 (D) (See information in Beam 1 offset adjustment) (See information in Beam 1 offset adjustment) Machine Sequence for Printer 1 (CE Change on Initial Configuration Only) This is the serial number for Printer 1 (7 numeric only characters).
Configuring the Host Attachments This procedure lets you view, print, or change the configuration settings of an installed attachment. Note: The printer can have multiple sets of configuration data: one for each mode in which the printer can operate. To update a configuration for a particular mode, the printer must be running in that mode (for example, Duplex mode).
4. To view configuration information for an attachment, do the following: a. SELECT an attachment type from the list. b. SELECT the View... pushbutton. You see the View Configuration window. 5. To print a copy of the configuration information for an attachment, do the following: a. SELECT an attachment type from the list. b. SELECT the View... or Configure... pushbutton. c. On the resulting window, SELECT the Print... pushbutton. You see the Print Configuration window. d.
d. When you have made all the changes, SELECT the OK pushbutton. You see the Configure Attachments window. If you want to change configuration information for other attachments, repeat the previous steps as necessary. e. When you have made all attachment changes, SELECT the OK pushbutton on the Configure Attachments window. You see the Restart prompting window. f. If you have other configuration changes to make, you can make them before you restart the system.
Parallel Channel Configuration Information Table 17 lists all configuration items, the purpose of each item, and the allowable value options for each item. The factory-set default values are underlined. Table 17. Parallel Channel Attachment Items Configuration Item Description Value Options Parallel Link A Installed Specifies if Parallel Channel Link A is installed. Yes or No Parallel Link B Installed Specifies if Parallel Channel Link B is installed.
Table 17. Parallel Channel Attachment Items (continued) Configuration Item Description Value Options Data Transfer Protocol Specifies the data transfer mode to be used: DC Interlocked or Data-Streaming. Interlocked or Data Streaming If two channels are installed, both channels use the same protocol. Data Streaming Rate | | | | | | | | Specifies the data rate being used if you select the Data-Streaming Data Transfer Protocol. Use the highest rate that is supported by your system. v 1.
ESCON Channel Configuration Information Table 18 lists all configuration items, what each item is used for, and the allowable value options for each item. The factory-set default values are underlined. Table 18. ESCON Channel Attachment Items Configuration Item Description Value Options ESCON Link A Installed Specifies if ESCON Channel Link A is installed. Yes or No ESCON Link B Installed Specifies if ESCON Channel Link B is installed.
Token Ring TCP/IP Attachment Information Table 19 lists all configuration items, what each item is used for, and the allowable value options for each item. The factory-set default values are underlined. Table 19. Token Ring TCP/IP Attachment Items Configuration Item Description Value Options Token Ring TCP/IP Installed Specifies if the Token Ring adapter is installed. Yes or No TCP Port Specifies the TCP socket address of the attachment. 5001 to 65536. Notes: 1.
Table 19. Token Ring TCP/IP Attachment Items (continued) Configuration Item Description Value Options Alternate address (Local adapter address) Sets the unique LAN adapter address for the network. The address must be different from other addresses on the LAN. X'0' to X'FFFFFFFFFFFF' Ring Speed Specifies the ring speed of the network to which the adapter attaches. The value must match the speed of the network or the network may stop operating.
Ethernet TCP/IP Attachment Information Table 20 lists all configuration items, what each item is used for, and the allowable value options for each item. The factory-set default values are underlined. Table 20. Ethernet TCP/IP Attachment Items Configuration Item Description Value Options Ethernet TCP/IP Installed Specifies if the Ethernet adapter is installed. Yes or No TCP Port Specifies the TCP socket address of the attachment. 5001 to 65536 Notes: 1.
Table 20. Ethernet TCP/IP Attachment Items (continued) Configuration Item Description Value Options Ethernet Type Specifies either the Standard or the IEEE802.3 Ethernet type. Standard or IEEE802.3 Hardware address Specifies the TCP/IP Token Ring adapter ROM address. This address cannot be changed. Alternate address (Local adapter address) Sets the unique LAN adapter address for the network. The address must be different from other addresses on the LAN.
FDDI TCP/IP Attachment Information Table 21 lists all configuration items, what each item is used for, and the allowable value options for each item. The factory-set default values are underlined. Table 21. FDDI TCP/IP Attachment Items Configuration Item Description Value Options FDDI TCP/IP Installed Specifies if the FDDI adapter is installed. Yes or No TCP Port Specifies the TCP socket address of the attachment. 5001 to 65536. Notes: 1. Only one address is required for operating a simplex system.
Table 21. FDDI TCP/IP Attachment Items (continued) Configuration Item Description Value Options Alternate address (Local adapter address) Sets the unique LAN adapter address for the network. The address must be different from other addresses on the LAN. X'0' to X'FFFFFFFFFFFF' Confine Broadcast Specifies if broadcast packets (that is, Address Resolution Protocol packets) are enabled to cross bridges to other rings.
Configuring Preprocessing/Postprocessing Devices/Interfaces This procedure lets you add, delete, or change specifications for preprocessing and postprocessing device interface features. You may configure and store up to ten defined preprocessing/postprocessing devices, each configured for either Printer 1 or Printer 2. But only three devices may be enabled for each printer. The printers have three interface ports.
Figure 35. Configure Pre/Postprocessors Window - Duplex Mode 3. To add a new interface, do the following: a. SELECT the New Processor... pushbutton. b. Use the keyboard to enter the name of the interface you are adding. c. SELECT the keyboard OK pushbutton. d. Change the configuration information for the new interface (see the next step). 4. To change the values that are assigned to an interface, do the following: a.
Pre/Postprocessor Configuration Values Table 23 lists all configuration items, what each item is used for, and the allowable value options for each item. The factory-set default values are underlined. Table 23. Pre/Postprocessor Device Configuration Items Selectable Field/Item Description Value Options Printer (This item does not appear for simplex models.
Table 23. Pre/Postprocessor Device Configuration Items (continued) Selectable Field/Item Description Value Options Postprocessor Tag Type v Coupled Listed only for “Coupled” Pre/Postprocessor Types. Specify a Coupled tag type for all Postprocessing devices v RSI Compatible not manufactured by Roll System, Inc. This item is ignored if you are configuring a preprocessing Specify an RSI Compatible tag type for all device interface. Postprocessing devices manufactured by Roll System, Inc..
Configuring Remote Access This procedure lets you enable and configure remote access to the printer. You can use these methods: v SNMP (Simple Network Management Protocol) v RMI (Remote Management Interface) v Modem. To configure remote access, do the following: 1. SELECT the Configure pull-down menu on the main Display Touch Screen window. 2. SELECT the Remote Access procedure. 3. SELECT the type of remote access that is to be used. 4.
5.
Defining Forms Use this procedure to define forms. You can add, change, or delete form definitions. You must define forms to the printer before you can load them. You can define forms in advance as a separate procedure. You can also define forms while you are actually loading the forms. The printer can store 1024 form name definitions in duplex and simplex modes, and 1024 additional form name definitions for each printer in dual simplex mode for a total of 3072 form name definitions for the complete system.
Figure 36. Define Forms Window - Duplex Mode 4. To find a particular form name, SELECT the Search pushbutton. A keyboard appears so you can enter the form name. Note: Use care when you define a form name. Searching for form names is case sensitive; that is, if capitol letters are used to define the form, you must use them to enter the form name for a search. 5. To delete a form, do the following: a. SELECT the form you want to delete from the list. b. SELECT the Delete pushbutton.
Setting the Preheat Platen Temperature: The Preheat selection in the Forms Characteristics box allows you to adjust the temperature of the preheat platen for optimum fusing of different types of forms, such as labels or heavy-stock forms. The default temperature is 80°C, which is acceptable for regular forms.
The forms are then available for the Assign Forms to Load window. Notes: 1. For form width, specify the total physical width by including the 0.5 inch tractor hole carrier strips on both sides of the form. For Models ED1/ED2, the following form widths are allowed: v Dual Simplex Mode: 204 to 457 mm (8.0 to 18.0 in.) v Duplex Mode: 229 to 457 mm (9.0 to 18.0 in.). | | For Model ES1, the following form widths are allowed: 204 to 457 mm (8.0 to 18.0 in.). Specify the width in millimeters or inches.
Duplex Configuration Worksheet Table 24. Configuration Worksheet – Duplex Models Selected Values Item | Available Values Duplex Dual Simplex Printer 1 MESSAGE DISPLAY LANGUAGE: Printer 2 v US English v Spanish v French v German v Japanese v Italian v Brazilian Portuguese v Chinese Simplified v Chinese Traditional PRINTER CONFIGURATION: Printer Mode Duplex / Simplex Auto Start Yes / No | | | PQE boldness for printer 1 100% Note: This value must not be changed.
Table 24.
Table 24. Configuration Worksheet – Duplex Models (continued) Selected Values Item | Available Values Duplex Dual Simplex Printer 1 Printer 2 | Beam 1 Offset Adjustment for Printer (CE Change Only) 0.0 to 15.9 1 N/A N/A N/A | Beam 2 Offset Adjustment for Printer (CE Change Only) 0.0 to 15.9 1 N/A N/A N/A | Beam 3 Offset Adjustment for Printer (CE Change Only) 0.0 to 15.9 1 N/A N/A N/A | Beam 4 Offset Adjustment for Printer (CE Change Only) 0.0 to 15.
Table 24. Configuration Worksheet – Duplex Models (continued) Selected Values Item | Available Values Duplex Dual Simplex Printer 1 Printer 2 Device Address 00 to FF Multi-host Environmental Flag True / False | Card 1 Slot Position 6 / 8 / Not Installed N/A N/A N/A | Card 2 Slot Position 6 / 8 / Not Installed N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Token Ring TCP/IP Configuration: | Installed Yes/ No TCP Port 5001 to 65536 IP Address X.X.X.
Table 24.
Table 24. Configuration Worksheet – Duplex Models (continued) Selected Values Item | Available Values Duplex Dual Simplex Printer 1 Pre/Postprocessor Busy Timer: 1 to 999 seconds Postprocessor Tag Type: v Coupled Printer 2 v RSI Compatible v Advanced Distance to Postprocessor v 24 to 800 inches v 24 to 1200 inches Postprocessor Error Page Stop 0 to 50 pages Postprocessor Verify Alignment Page 0 to 5000 pages Stop Pre/Postprocessor Baud Rate in Kbps 19.2 or 62.
Table 24.
Simplex Configuration Worksheet Table 25. Configuration Worksheet – Simplex Model Item Available Values MESSAGE DISPLAY LANGUAGE: Selected Value v US English v Spanish v French v German v Japanese v Italian v Brazilian Portuguese v Chinese Simplified v Chinese Traditional CONFIGURE PRINTER: | | | | | Auto Start Yes / No PQE boldness 100% This value must not be changed.
Table 25.
Table 25. Configuration Worksheet – Simplex Model (continued) Item Available Values ESCON Link A Installed Yes / No ESCON Link B Installed Yes / No Device Address 00 to FF (Hexadecimal) Multi-host Environmental Flag True / False Card 1 Slot Position 2 / 4 / Not Installed Automatically set at power on, cannot be changed. Card 2 Slot Position 2 / 4 / Not Installed Automatically set at power on, cannot be changed.
Table 25.
Table 25.
Form Identification Worksheets Use the “Form Identification Worksheet” on page 264 to record form identification names with their associated lengths, widths, description, and characteristics. You can define up to 1024 different forms for duplex and simplex modes and 1024 additional forms for each printer in dual simplex mode, for a total of 3072 form definitions for the complete system. Make copies of the worksheets as necessary.
Form Identification Worksheet Table 26.
Chapter 9. Print Quality and Problem Solving Print Quality Problems . Sudden Failures . . . . . . . . . . . . . . . . . . . . 266 . 268 Problem Solving Tips and Suggested Actions . . 269 This chapter contains information for understanding and solving unusual problems that may occur when you use the printer. The first part of this chapter describes Print Quality problems, and the second part of this chapter describes Problem Solving tips and suggested actions. © Copyright IBM Corp.
Print Quality Problems Many print quality problems are directly related to the kind of forms that are being used and the application that is being processed. If a particular form or application regularly produces unsatisfactory output, refer the application owner to the Forms Design Reference for Continuous Forms Advanced Function Printers, G544-3921. This publication contains detailed information about selecting forms and designing applications for use with continuous forms printers.
Table 27. Print Quality Symptom Table (continued) Symptom Action Blank spots (voids) or light areas not near perforations v Ensure that the forms are smooth and flat. Feel the forms, especially near the perforation. If you find lumps, bumps, or wrinkles, load another box of forms. This kind of problem can be caused by storing forms in a poor environment (for example, high humidity).
Table 27. Print Quality Symptom Table (continued) Symptom Action Dark background or dirty prints Clean the printer, particularly the coronas and the oiler belt. See “Cleaning the Oiler Belt” on page 86 and “Cleaning the Printer” on page 88. Dark streaks Clean the printer, particularly the coronas and the oiler belt. See “Cleaning the Oiler Belt” on page 86 and “Cleaning the Printer” on page 88. Dark or fuzzy 12 mm (0.
Problem Solving Tips and Suggested Actions Table 28 is a summary of some hard-to-classify symptoms, a discussion of the probable cause, and some actions for you to try. Table 28. Miscellaneous Problems Symptom Discussion The printer frequently Loading problems are usually caused by the jams during loading. forms that are being loaded. Suggested Action v Ensure that the folded or leading edge of the form is not wrinkled or torn.
Table 28. Miscellaneous Problems (continued) Symptom Discussion The intervention light The alarm volume may be set to a low volume or alarm suppression may be set to on top of the printer Yes in the printer configuration. comes on, but the alarm does not sound. Labels stick together in the stacker. Toner from one page sticks to the facing page. Labels must be processed in simplex mode. Suggested Action Adjust the alarm volume control; see “Adjusting the Volume of the Operator Alert Assembly” on page 74.
Chapter 10. Responding to Messages Chapter Overview This chapter lists the messages and codes that the printer displays, and it gives information about how to interpret and respond to them. The error types in their order of precedence are: v “Program Check Messages” on page 272 v “Printer Error Messages” on page 274 v “Out Of Supplies Messages” on page 276 v “Intervention Required Messages” on page 277 v “Status Messages” on page 278.
Program Check Messages Program Check messages show that the internal control unit microcode has detected a problem that may not allow the code to keep running. Program Check messages appear on the Display Touch Screen. Soft Program Check Figure 37. Soft Program Check Window v SELECT the Save pushbutton to save all existing trace data to diskette, if desired. v SELECT the Cancel pushbutton. If the window is removed, retry the operation in progress when the Program Check condition occurred.
Hard Program Checks Figure 38. Hard Program Check Window - Normal Operations v For a Hard Program Check that occurs during either a power on/bring up sequence or normal operations, do the following: – SELECT the Save Traces pushbutton to save all existing trace data to diskette, if desired. – SELECT the Restart pushbutton. If the window does not reappear after the completion of the Restart procedure, retry the operation in progress when the Program Check condition occurred.
Printer Error Messages Printer Error messages show that a serious hardware, microcode, or host interface problem has been detected in a printer or in the control unit. An operator can sometimes, but not always, recover from this problem. Figure 39 shows a sample Printer Error window. Figure 39. Printer Error Window This window contains the following: v A short description of the detected error condition. v The four-character System Reference Code (SRC), which is used for logging of error conditions.
Help This pushbutton is included on all Printer Error windows. Select it to display help information for the panel. Notes 1. Table 30 on page 281 lists all printer error messages. 2. Printer error messages appear in the printer Display Touch Screen area for the printer on which the error occurred. Chapter 10.
Out Of Supplies Messages Out of Supplies messages specify an operator task that needs to be done involving printer supplies. Figure 40 shows a sample Out of Supplies window. Figure 40. Out of Supplies Window This window contains the following: v The name of the supply and the action that is required. v An indication of which printer needs attention. v A step-by-step procedure to follow.
Intervention Required Messages Intervention Required messages specify an operator task that you need to do. Figure 41 shows a sample Intervention Required window. Figure 41. Intervention Required Window This window contains the following: v A short description of the detected condition. v A four-character System Reference Code (SRC), which is used for logging intervention conditions. v An indication of which printer the condition applies to.
Status Messages Status messages describe the condition of a printer or the system. Sometimes they are a response to operator action. Status messages are only for your information and do not necessarily mean that something is wrong. However, if a printer is not performing the way you think it should, a status message can give you a clue about what to do. Figure 42 shows a sample Printer Status window. The Printer Status window automatically appears when the system is powered-on.
– Counters that show the total number of feet of forms run through the printers since they were originally manufactured. – A reset counter that shows the number of feet of forms processed through the system or printer since the last time the counter was reset. You can press the Reset Counter pushbutton to reset the counter. v Messages This field displays any postponed Printer Error messages, and any active (no action taken at this time) Out of Supplies or Intervention Required messages.
Table 29. Printer Status Window - Status Field Messages (continued) Message Description WARMING UP In duplex mode, the fuser in one or both system printers is warming up so that print jobs can begin. In simplex mode, the individual printer fuser is warming. In duplex mode, the Printer Configuration “Fuser Inactivity Timer” in one or both system printers has timed out and the fuser has been turned off. SLEEPING In simplex mode, only the fuser in the individual printer has been turned off.
Table 30.
Table 30.
Table 30.
Table 30.
Table 30.
Table 30.
Table 30. SRC Messages (continued) Code Message Text AF01 Attachment subsystem cannot create a file. AF02 Attachment subsystem cannot open a file. AF11 Attachment card present before last shutdown not found B000 The printer has been powered on or restarted. B001 An attachment has been enabled. B002 An attachment has been reset. B003 Printer attributes have changed. B004 MICR has been enabled. B005 MICR has been disabled.
Table 30.
Table 30. SRC Messages (continued) | Code Message Text D21B Intelligent postprocessor failed to clear buffer D21C PAGE COMPLETE not sent by intelligent interface D21E Side 2 Verify has stopped checking pages D702 Out of data while printing D703 Printer unable to do requested command D705 Printhead overrun while printing D706 BEAM DETECT was not received.
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Appendix A. Valid Form Lengths in Inches Table 31. Examples of Some Valid Form Lengths in Inches If the Form Length is: Use this value at the Display Touch Screen: Use this value at the Stacker Control Panel: 3.0 3.0 See note 2 3½ 3.5 See note 2 4.0 4.0 See note 2 4½ 4.5 See note 2 5.0 5.0 See note 2 5½ 5.5 See note 2 6.0 6.0 See note 2 6½ 6.5 See note 2 7.0 7.0 7.0 7½ 7.5 7½ 8.0 8.0 8.0 8¹/₆ 8.1 See note 1 8¹/₃ 8.3 8¹/₃ 8½ 8.5 8½ 8²/₃ 8.6 8²/₃ See note 1 8.
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Appendix B. Physical System Layouts Simplex Models The dimensions of the InfoPrint 3000 simplex printers, the service clearance around the allowable configurations of these units, and the power cable and channel cable locations are shown in Figure 43. Note: The minimum size of the Channel Cable Access opening is 200 x 200 mm (8 x 8 in.).
Duplex Models The dimensions of the InfoPrint 3000 duplex printers, and the Buffer/Flipper Unit 1 , the optimum separation of the units, the service clearance around the allowable configurations of these units, and the power cable and channel cable locations are shown in Figure 44 and Figure 45 on page 295. Note: The minimum size for Channel Cable Access opening is 200 x 200 mm (8 x 8 in.).
5751 (226 = 18'-11") 2426 (96) Maintenance Area 533 (21) 699 (28) 975 (38) Channel Cable Access 864 (34) 394 (16) 914 (36) 864 (34) Printer 2 635 (25) 3032 (120 = 10'-0") 480 (19) 1143 (45) 1090 (43) Front 276 (11) 50 (2) 115 (4.5) 864 (34) 2019 2107 (80) (83) 5862 (231 = 19'- 3") Front Leveling Pad Power Cable Caster Maintenance Area Inch measurements are shown in parentheses.
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Glossary The following terms are defined as they are used in InfoPrint 3000 documentation. If you do not find the term you need, refer to the index or to the IBM Dictionary of Computing, SC20-1699. The following cross-references are used in this glossary: v Contrast with. This refers to a term that has an opposed or substantively different meaning. v Synonym for. This indicates that the term has the same meaning as another term, which is defined. v Synonymous with.
caliper. The thickness of forms. This is usually expressed in thousandths of an inch. carrier. The backing material for labels. Labels consist of the printable material, the adhesive, and the carrier. carrier holes. The holses in teh side margins on continuous-forms paper. When placed on the tractor pins, the holes maintain paper alignment and registration, and control the movement of the paper. Synonymous with tractor holes. CCITT. Comite Consultatif International Telegraphique et Telephonique. CCW.
DBCS. Double-byte character set. EC. Engineering change. DCF. Document Composition Facility. electronic overlay. A collection of constant data electronically composed in the controlling computer. Can be merged with variable data on a page during printing. An electronic overlay defines its own environment. It can be in coded form or raster pattern form. See also preprinted form. developed image. The image that has been exposed onto the photoconductor and covered with toner by the developer.
while retaining its correct format, as defined by the architecture and as required by Print Services Facility. IBM MMR. Similar to MMR 2-dimensional image compression algorithm. format. (1) The arrangement or layout of data on a data medium. (2) The size, style, type of page, margins, printing requirements, and so on, of a printed page. IBM Service Representative. An IBM representative who services IBM products in the field. FORMDEF. Form definition. forms.
JES3. An MVS subsystem that receives jobs into the system, converts them to internal format, selects them for running, processes their output, and purges them from the system. In complexes that have several loosely coupled processing units, the JES3 program manages processors so that the global processor exercises centralized control over the local processors and distributes jobs to them via a common job queue. diskette. Microcode is used by the control unit to manage the printer and its functions.
orientation of an overlay relative to the page point of origin. See also text orientation. OS/VS. overlay. See electronic overlay. Overlay Generation Language/370 (OGL/370). The licensed program that is used to create electronic overlays. P page. A printed form. See also logical page and physical page. page definition (PAGEDEF). A statement that specifies attributes of a logical page, such as the width of its margins and the orientation of text. page perforation.
Print Quality Enhancement (PQE). A printer facility that provides edge smoothing along diagonal lines, fine fidelity protection, and independent boldness control. Print Services Access Facility (PSAF). A menu-driven, print-parameter selection program for page printers controlled by PSF. print surface. The side of a form that receives the printed image. S SBCS. Single-byte character set. scanner.
System/370. An upward-compatible extension of the IBM System/360. A large collection of computing system devices that can be combined to produce a wide range of computing systems that share many characteristics, including a common machine language. T up fold. Fanfold forms are alternately folded. When fanfold forms are unfolded and held horizontally, a fold is an up fold if it points up from the horizontal surface. V task. A basic unit of work to be accomplished by a device or an operator. TCP/IP.
Index A absorbent oil pad, checking 212 adding developer mix 191 forms definitions 247 fuser oil 179 pre/postprocessing device interfaces 241 supplies 119 toner 182 adjusting Display Touch Screen monitor 65 horizontal print 72 labels, print position 72, 73 new forms, print position 72, 73 print, preprinted forms 72, 73 print position 68 vertical print 73 volume, operator alert 74 alarm does not sound 270 analyze pull-down menu 49 attachments configuring 229 disabling 63 enabling 63 authorization level, chan
developer (continued) warning message 197 developer area cleaning 90 developer inlet 20 drain 21 drain lever 20 inlet 20 mix drain hose 22 mix inlet 20 run 21, 23 run pushbutton 20 toner inlet 20 toner supply pushbutton 20 developer mix 177 developer mix, replacing 198 dirty prints 268 disabling a host attachment 63 display touch screen changing language 218 description 18 monitor, adjusting 65 symbols and visual cues 41 timeout, screen saver 40 using 33, 43 using in duplex modes 33 using in simplex modes 3
lever, operator control developer drain 20 FORMS WIDTH 30 tractor control 25 transfer station control 25 Lexmark International 177 light areas 267 light print 267 load forms load 102 Local Control Unit Power switch 18, 56 local controlled mode 59 Local Printer Power switch 18, 56 Local/Remote switch (power) 19 M Main Window, Display Touch Screen menus analyze 49 configure 47 Help 52 operate 45 options 50 message displayed too long 269 messages and codes hard program checks 273 intervention required 277 out
Ready (Operate procedure) 45 ready status 11 rear service area 32 recovering from forms jams (duplex operations) forms are not jammed, torn or separated 130 jam between printer 1 and printer 2 134 jams between the printer and a postprocessing device 134 jams within printer 1 129 jams within printer 2 131 procedures (duplex mode) 127, 134 recovering from forms jams (simplex operations) forms are jammed, torn, or separated 123 forms are not jammed, torn, or separated 124 jams between postprocessing 126 preven
toner (continued) supply pushbutton 20 toner inlet 20 toner supply low 182 toner collector 177 traces 148 traces, running 148 tractor control lever 25 transfer station area 22 cleaning 88 control lever 22, 25 tractor control lever 25 triangle symbol 41 U Unit Emergency switch 18, 56 unload the stacker 169 usage card 146 V vacuum cleaner 176 vacuum cleaner, toner-certified vertical print position 73 vertical scroll bar 38 visual cues 41 voids, print 267 88 W warning symbol, console 41 watch symbol 41 whi
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