IBM Personal Computer PC 300 Series IntelliStation Volume 3: Hardware Maintenance Manual June, 2000 We Want Your Comments! (Please see page 339) This Manual Supports: 300 Series, Type 6584 6594 IntelliStation, Type 6866 6867
IBM Personal Computer PC 300 Series IntelliStation Volume 3: Hardware Maintenance Manual June, 2000 We Want Your Comments! (Please see page 339) IBM
Note Before using this information and the product it supports, be sure to read the general information under “Notices” on page 348.
About this manual This (Volume 3) manual contains service and reference information for the IBM Personal Computer 300 Series, and the IBM Profession Workstation IntelliStation Type computers listed in front of this manual. For other type PC300/700, IntelliStation computers, refer to: IBM Personal Computer, Volume 1, Hardware Maintenance Manual, form number S83G-7789 IBM Personal Computer, Volume 2, Hardware Maintenance Manual, (including the Aptiva 2173/2178/2198), form number, S00N-4019.
Prenez connaissance de toutes les consignes de type Attention et Danger avant de procéder aux opérations décrites par les instructions. Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen. Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione.
Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación.
Related publications The following publications are available for IBM products. For more information, contact IBM or an IBM Authorized Dealer.
Contents About this manual . . . . . . . . . . . . . . . . . Important safety information . . . . . . . . . . Related publications . . . . . . . . . . . . . . . . iii iii vi IBM PC Enhanced Diagnostics error codes 1 . . . PC 300 - 6584/6594 . . . . . . . . . General checkout . . . . . . . . . . . Diagnostics and test information . . . . Product description . . . . . . . . . . Additional service information . . . . . Computer exploded view (Type 6584) . Computer exploded view (Type 6594) .
Miscellaneous information . . . . Send us your comments! . . . . Do you need technical references? Problem determination tips . . . Notices . . . . . . . . . . . . . viii . . . . . . . . . . . . . . . . . . . . IBM PC 300/IntelliStation Vol 3 HMM . . . . . . . . . . . . . . . . . . . .
IBM PC Enhanced Diagnostics error codes Refer to the following Diagnostic Error Codes when using the IBM PC Enhanced Diagnostics test. See “Diagnostic and test information” section for information about the IBM PC Enhanced Diagnostics program. In the following index, “X” can represent any number. Diagnostic Error Code FRU/Action 000-000-XXX BIOS Test Passed 1. No action 000-002-XXX BIOS Timeout 1. Flash the system 2. System board 000-024-XXX BIOS Addressing test failure 1. Flash the system 2.
Diagnostic Error Code 2 FRU/Action 000-197-XXX BIOS test warning 1. Make sure component that is called out is enabled and/or connected 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 000-198-XXX BIOS test aborted 1. If a component is called out, make sure it is enabled and/or connected 2. Flash the system and re-test 3. Go to the “Undetermined problem” section. 000-199-XXX BIOS test failed, cause unknown 1. Go to “Undetermined problem” section. 2.
Diagnostic Error Code FRU/Action 001-035-XXX System Device Reset condition detected 1. System board 001-036-XXX System Register error 1. System board 001-038-XXX System Extension failure 1. Adapter card 2. System board 001-039-XXX System DMI data structure error 1. Flash the system 2. System board 001-040-XXX System IRQ failure 1. Power-off/on system and re-test 2. System board 001-041-XXX System DMA failure 1. Power-off/on system and re-test 2.
Diagnostic Error Code 4 FRU/Action 001-260-XXX 001-264-XXX System IRQ error 1. System board 001-268-XXX System IRQ1 failure 1. device on IRQ1 2. System board 001-269-XXX System IRQ2 failure 1. device on IRQ2 2. System board 001-270-XXX System IRQ3 failure 1. device on IRQ3 2. System board 001-271-XXX System IRQ4 failure 1. device on IRQ4 2. System board 001-272-XXX System IRQ5 failure 1. device on IRQ5 2. System board 001-273-XXX System IRQ6 (diskette drive) failure 1. Diskette Cable 2.
Diagnostic Error Code FRU/Action 001-300-XXX System RTC Alarm failure 1. System board 001-301-XXX System RTC Century byte error 1. Flash the system 2. System board 005-000-XXX Video Test Passed 1. No action 005-00X-XXX Video error 1. Video card, if installed 2. System board 005-010-XXX 005-011-XXX 005-012-XXX 005-013-XXX Video Signal failure 1. Video card, if installed 2. System board 005-016-XXX Video Simple Pattern test failure 1. Video Ram 2. Video card, if installed 3.
Diagnostic Error Code 6 FRU/Action 005-197-XXX Video test warning 1. Make sure component that is called out is enabled and/or connected 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 005-198-XXX Video test aborted 1. If a component is called out, make sure it is enabled and/or connected 2. Flash the system and re-test 3. Go to “Undetermined problem” section. 005-199-XXX Video test failed, cause unknown 1. Go to “Undetermined problem” section. 2.
Diagnostic Error Code FRU/Action 006-198-XXX Diskette interface test aborted 1. If a component is called out, make sure it is enabled and/or connected 2. Flash the system and re-test 3. Go to “Undetermined problem” section. 006-199-XXX Diskette interface test failed, cause unknown 1. Go to “Undetermined problem” section. 2. Flash the system and re-test 3. Replace component under function test. 006-25X-XXX Diskette interface Error 1. Diskette drive Cable 2. Diskette drive 3.
Diagnostic Error Code 8 FRU/Action 011-197-XXX Serial port test warning 1. Make sure component that is called out is enabled and/or connected 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 011-198-XXX Serial port test aborted 1. If a component is called out, make sure it is enabled and/or connected 2. Flash the system and re-test 3. Go to “Undetermined problem” section. 011-199-XXX Serial port test failed, cause unknown 1.
Diagnostic Error Code FRU/Action 014-196-XXX Parallel port test halt, error threshold exceeded 1. Depress F3 to review the log file. 2. Re-start the test to reset the log file. 014-197-XXX Parallel port test warning 1. Make sure component that is called out is enabled and/or connected 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 014-198-XXX Parallel port test aborted 1. If a component is called out, make sure it is enabled and/or connected 2.
Diagnostic Error Code FRU/Action 015-035-XXX USB port Reset condition detected 1. Remove USB Device(s) and re-test 2. System board 015-036-XXX USB port Register error 1. System board 015-040-XXX USB port IRQ failure 1. Run setup and check for conflicts 2. Flash the system 3. System board 015-195-XXX USB port Test aborted by user 1. Information 2. Re-start the test, if need to 015-196-XXX USB port test halt, error threshold exceeded 1. Depress F3 to review the log file. 2.
Diagnostic Error Code FRU/Action 018-197-XXX PCI Card test warning 1. Make sure component that is called out is enabled and/or connected 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 018-198-XXX PCI Card test aborted 1. If a component is called out, make sure it is enabled and/or connected 2. Flash the system and re-test 3. Go to “Undetermined problem” section. 018-199-XXX PCI Card test failed, cause unknown 1. Go to “Undetermined problem” section. 2.
Diagnostic Error Code FRU/Action 020-199-XXX PCI test failed, cause unknown 1. Go to “Undetermined problem” section. 2. Flash the system and re-test 3. Replace component under function test. 020-262-XXX PCI system error 1. PCI card 2. Riser card, if installed 3. System board 025-000-XXX IDE interface Test Passed 1. No action 025-00X-XXX 025-01X-XXX IDE interface failure 1. 2. 3. 4. IDE signal cable Check power supply IDE device System board 025-027-XXX IDE interface Configuration/Setup error 1.
Diagnostic Error Code FRU/Action 030-000-XXX SCSI interface Test Passed 1. No action 030-00X-XXX 030-01X-XXX SCSI interface failure 1. 2. 3. 4. 030-027-XXX SCSI interface Configuration/Setup error 1. 2. 3. 4. 030-03X-XXX 030-04X-XXX SCSI interface error 1. 2. 3. 4. 030-195-XXX SCSI interface Test aborted by user 1. Information 2. Re-start the test, if need to 030-196-XXX SCSI interface test halt, error threshold exceeded 1. Depress F3 to review the log file. 2.
Diagnostic Error Code FRU/Action 035-0XX-XXX RAID interface Failure 1. RAID signal cable 2. RAID device 3. RAID adapter card, if installed 4. System board 035-195-XXX RAID interface Test aborted by user 1. Information 2. Re-start the test, if need to 035-196-XXX RAID interface test halt, error threshold exceeded 1. Depress F3 to review the log file. 2. Re-start the test to reset the log file. 035-197-XXX RAID interface test warning 1.
Diagnostic Error Code FRU/Action 071-196-XXX Audio port test halt, error threshold exceeded 1. Depress F3 to review the log file. 2. Re-start the test to reset the log file. 071-197-XXX Audio port test warning 1. Make sure component that is called out is enabled and/or connected 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 071-198-XXX Audio port test aborted 1. If a component is called out, make sure it is enabled and/or connected 2.
Diagnostic Error Code FRU/Action 080-198-XXX Game Port interface test aborted 1. If a component is called out, make sure it is enabled and/or connected 2. Flash the system and re-test 3. Go to “Undetermined problem” section. 080-199-XXX Game Port interface test failed, cause unknown 1. Go to “Undetermined problem” section. 2. Flash the system and re-test 3. Replace component under function test. 086-000-XXX Mouse Port interface Test Passed 1. No action 086-001-XXX Mouse Port interface Presence 1.
Diagnostic Error Code FRU/Action 086-199-XXX Mouse Port interface test failed, cause unknown 1. Go to “Undetermined problem” section. 2. Flash the system and re-test 3. Replace component under function test. 089-000-XXX Microprocessor Test Passed 1. No action 089-XXX-XXX Microprocessor failure 1. Microprocessor(s) 2. System board 089-195-XXX Microprocessor Test aborted by user 1. Information 2. Re-start the test, if need to 089-196-XXX Microprocessor test halt, error threshold exceeded 1.
Diagnostic Error Code FRU/Action 170-197-XXX Voltage Sensor(s) test warning 1. Make sure component that is called out is enabled and/or connected 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 170-198-XXX Voltage Sensor(s) test aborted 1. If a component is called out, make sure it is enabled and/or connected 2. Flash the system and re-test 3. Go to “Undetermined problem” section. 170-199-XXX Voltage Sensor(s) test failed, cause unknown 1.
Diagnostic Error Code FRU/Action 175-198-XXX Thermal Sensor(s) test aborted 1. If a component is called out, make sure it is enabled and/or connected 2. Flash the system and re-test 3. Go to “Undetermined problem” section. 175-199-XXX Thermal Sensor(s) test failed, cause unknown 1. Go to “Undetermined problem” section. 2. Flash the system and re-test 3. Replace component under function test. 175-250-XXX 175-251-XXX Thermal Sensor(s) limit error 1. 2. 3. 4. 185-000-XXX Asset Security Test Passed 1.
Diagnostic Error Code FRU/Action 217-000-XXX Hard Disk Drive Test Passed 1. No action 217-25X-XXX 217-26X-XXX Hard Disk Drive (IDE) error 1. Hard Disk Drive Cable 2. Check power supply voltages 3. Hard Disk drive (IDE) 4. System board 217-28X-XXX 217-29X-XXX Hard Disk Drive (SCSI) error 1. Hard Disk Drive Cable 2. Check power supply voltages 3. Hard Disk drive (SCSI) 4. SCSI adapter card 5. System board 220-000-XXX Hi-Capacity Cartridge Drive Test Passed 1.
PC 300 - 6584/6594 This section contains the general checkout procedures, additional service information, computer exploded view, Symptom-to-FRU indexes, undetermined problem, model tables, and parts listings for the IBM PC 300, type 6584/6594 computer. Note Service information is the same for types 6584/6594 computers, unless specifically identified as type 6584 which is the desktop computer. Note This manual and the diagnostic tests are intended to test only IBM products.
Hard disk drive boot error . . . . . . . . . . . When to use the Low-Level Format program . . Preparing the hard disk drive for use . . . . . . Product description . . . . . . . . . . . . . . . . Specifications Type 6584 . . . . . . . . . . . . Specifications Type 6594 . . . . . . . . . . . . Additional service information . . . . . . . . . . . Replacing a processor . . . . . . . . . . . . . Replacing a system board . . . . . . . . . . . Security features . . . . . . . . . . . . . . . . Passwords . . . . .
Access cover removal . . . . . . . . . . . . Top handle cover removal . . . . . . . . . . Front bezel removal/replacement . . . . . . . System board removal . . . . . . . . . . . . System board installation . . . . . . . . . . . Hard disk bracket removal . . . . . . . . . . Hard disk drive in non removable drive cage . Tab removal . . . . . . . . . . . . . . . . . Fan cage, air baffle, speaker/card guide removal System board layout . . . . . . . . . . . . . . System board locations . . . . . . . . . . .
General checkout This general checkout procedure is for Type 6584/6594 computers. Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive. Diagnostic error messages appear when a test program finds a problem with a hardware option.
001 (continued) – Insert the IBM PC Enhanced Diagnostics diskette into drive A. – Power-on all external devices. – Power-on the computer. – Check for the following response: 1. Readable instructions or the Main Menu. Note Type 6584/6594 computers default to come up quiet (No beep and no memory count and checkpoint code display) when no errors are detected by POST. To enable Beep and memory count and checkpoint code display when a successful POST occurs: Enable Power on Status in setup.
(CONTINUED) 003 (continued) If the printer has incorrect responses, go to “Printer” on page 28. If the display has problems such as jittering, rolling, shifting, or being out of focus, go to “Display” on page 31.
Module test menu and hardware configuration report Depending on the diagnostics version level you are using, the installed devices in the computer are verified in one of two ways: 1. At the start of the diagnostic tests, the Module Test Menu is displayed. Normally, all installed devices in the computer are highlighted on the menu. 2. At the start of the diagnostic tests, the main menu appears. From this menu, select System Info then select Hardware Configuration from the next menu.
Keyboard Note If a mouse or other pointing device is attached, remove it to see if the error symptom goes away. If the symptom goes away, the mouse or pointing device is defective. 001 – Power-off the computer. – Disconnect the keyboard cable from the system unit. – Power-on the computer and check the keyboard cable connector on the system unit for the voltages shown. All voltages are ± 5%. Pin 1 2 3 4 5 6 Voltage (Vdc) +5.0 Reserved Ground +5.0 +5.
Power supply If the power-on indicator is not on, the power-supply fan is not running, or the computer will not power-off, do the following. Check/Verify FRU/Action 1. Verify that the voltage-selector switch is set for the correct voltage. Correct the voltage-selector switch setting. 2. Check the following for proper installation. Power Cord On/Off Switch connector On/Off Switch Power Supply connector System Board Power Supply connectors microprocessor(s) connection Reseat 3.
20-pin main power supply connection See “System board layout” on page 77 for connector location. Attention These voltages must be checked with the power supply cables connected to the system board. Pin 1 10 11 20 Signal Function 1 3.3 V +3.3 V dc 2 3.3 V +3.3 V dc 3 COM Ground 4 5V +5 V dc 5 COM Ground 6 5V +5 V dc 7 COM Ground 8 POK Power Good 9 5VSB Standby Voltage 10 12 V +12 V dc 11 3.3 V +3.
Display If the screen is rolling, replace the display assembly. If that does not correct the problem, replace the video adapter (if installed) or replace the system board. If the screen is not rolling, do the following to run the display self-test: 1. 2. 3. 4. Power-off the computer and display. Disconnect the display signal cable. Power-on the display. Turn the brightness and contrast controls clockwise to their maximum setting. 5.
Diagnostics and test information The following tools are available to help identify and resolve hardware-related problems: Power-on self-test (POST) POST Beep Codes Error Code Format IBM PC Enhanced Diagnostics Power-on self-test (POST) Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the power-on self-test, or POST.
Note Type 6584/6594 computers default to come up quiet (No beep and no memory count and checkpoint code display) when no errors are detected by POST. To enable Beep and memory count and checkpoint code display when a successful POST occurs: 1. Enable Power on Status in setup. See “Setup Utility program” on page 41. Error code format This section provides an explanation of the encoded non-SCSI and SCSI POST error codes.
IBM PC Enhanced Diagnostics The IBM PC Enhanced Diagnostics programs use a full range of diagnostic utilities to determine the operating condition of the computers hardware components. The user interface is WaterGate's PC-Doctor which serves as the control program for running the IBM PC Enhanced Memory Diagnostics and the suite of diagnostic tests provided by PC-Doctor. The IBM PC Enhanced Diagnostics are available on-line and can be downloaded from: http://www.ibm.
Use the cursor movement keys to navigate within the menus. The Enter key is used to select a menu item. The Esc key is used to back up to the previous menu. For online help select F1. Running diagnostic tests There are four ways to run the diagnostic tests: 1. Using the cursor movement keys, highlight Run Normal Test or Run Quick Test from the Diagnostics Menu and then press Enter. This will automatically run a pre-defined group of tests from each test category.
1. Select the DIAGNOSTICS option on the toolbar and press Enter. 2. Highlight either the 'Memory Test-Full' or 'Memory Test-Quick option and press Enter. Memory Test-Full The full memory test will take about 80 seconds per MB of memory and will detect marginal, intermittent, and solid (stuck) memory failures. Memory Test-Quick The quick memory test will take about 20 seconds per MB of memory and will detect solid (stuck) memory failures only.
Date: ChkDigits: Text: Contains the date on which the diagnostic test was run. Date is retrieved from CMOS and displayed using the YYYYMMDD format. Contains a 2-digit check-digit value to ensure that: Diagnostics were run on the specified date Diagnostics were run on the specified IBM computer The diagnostic error code is recorded correctly Description of the error. Note See “IBM PC Enhanced Diagnostics error codes” on page 1 for error code listings.
Quick and Full erase - hard drive The IBM PC Enhanced Diagnostics Program offers two hard drive format utilities: Quick Erase Hard Drive Full Erase Hard Drive The Quick Erase Hard Drive provides a DOS utility that performs the following: Destroys the Master Boot Record (MBR) on the hard drive. Destroys all copies of the FAT Table on all partitions (both the master and backup). Destroys the partition table. Provides messages that warn the user that this is a non-recoverable process.
Select Utility Select Asset EEPROM Backup follow instructions on screen. Viewing the test log Errors reported by the diagnostic test will be displayed by the program as a failed test. To view details of a failure or to view a list of test results, do the following from any test category screen: Press F3 to activate the log File Press F3 again to save the file to diskette or F2 to print the file.
Message Failure Found Recommended Actions Corrupt BIOS Information in BIOS is not as expected. Reflash the BIOS. Not able to find expected DMI information from BIOS. Perform boot block recovery. Replace the system board. Memory controller chipset vendor ID does not match expected value. Test aborted by user User stopped test. Restart test. Note: "Y" is the SIMM/DIMM/RIMM socket number.
Setup Utility program Attention A customized setup configuration (other than default settings) might exist on the computer you are servicing. Running the Setup Utility program might alter those settings. Note the current configuration settings and verify that the settings are in place when service is complete. To start the Setup Utility program, see “Setup Utility program.” The Setup Utility (configuration) program is stored in the permanent memory of the computer.
Cause Actions The boot sector on the start-up drive is corrupted. The drive must be formatted, do the following: 1. Attempt to access and recover (back-up) the failing hard disk drive. 2. Using the operating systems programs, format the hard disk drive. 3. Go to “Preparing the hard disk drive for use” on page 42. The drive is defective. Replace the hard disk drive. When to use the Low-Level Format program Notes 1. The low-level format is not available on all diagnostic diskettes. 2.
Product description The PC 300 Type 6584/6594 computers are available in 4 x 5, (Four drive bays, Five I/O adapter slots which includes an AGP slot) as Type 6584 desktop and 6 x 7, (Six drive bays, Seven I/O adapter slots, which includes an AGP slot) as Type 6594 micro-tower models. Note Service information is the same for types 6584 and 6594 computers, unless specifically identified as type 6584 or 6594.
Specifications Type 6584 Feature Description Size Depth: 450 mm (17.7 inches) Height: 134 mm (5.3 inches) Width: 447 mm (17.6 inches) Weight Weight: 11.
Specifications Type 6594 Feature Description Size Depth: 445 mm (17.5 inches) Height: 492 mm (19.4 inches) Width: 200 mm (7.9 inches) Weight Weight: 17.
Additional service information The following additional service information supports the PC 300 types 6584/6594 computer.
Replacing a system board Notes 1. The BIOS and Vital Product Data (VPD) for the computer you are servicing must be installed on the new system board (FRU) after it is installed in the computer. To do this, you must run the Flash Update program using the Flash Update diskette. See “BIOS levels” on page 53 “Vital Product Data” on page 49, and “Flash (BIOS/VPD) update procedure” on page 54. 2. Always ensure the latest level of BIOS is installed on the computer.
Power-on password: A power-on password denies access to the computer by an unauthorized user when the computer is powered on. When a power-on password is active, the password prompt appears on the screen each time the computer is powered on. The computer starts after the proper password is entered.
Administrator password: The administrator password is used to restrict access to the Configuration/Setup Utility program. If the administrator password is activated, and you do not enter the administrator password, the configuration can be viewed but not changed. Note Type 6584/6594 has Enhanced Security Mode. If Enhanced Security mode is enabled and there is no password given, the computer will act as if Enhanced Security is disabled.
The customer has the option to purchase serial number information and services from Retain-a-Group. It is the customer's responsibility to maintain the MIF file and to inform Retain-a-Group of any changes to the file. Some customers may request their servicers to assist them in maintaining the MIF file when serialized components are replaced during hardware service. This assistance is between the customer and the servicer. The servicer can use the DMI MIF Browser to update the MIF information in the EPROM.
Hard disk drive jumper settings IDE hard disk drives for the PC 300 series computers use jumpers to set the drives as primary (master) or secondary (slave). Attention For drives not shown below, refer to the label on the hard disk drive for the hard disk drive settings. IDE hard disk drive settings .1/ Primary (Master) Hard Disk Drive .
CD-ROM drive jumper settings CD-ROM and PC/CD-ROM drives use jumpers or tabs to set the drives as primary (master) or secondary (slave). Refer to the drive connector labels or the figures below for the drive settings.
BIOS levels An incorrect level of BIOS can cause false error and unnecessary FRU replacement. Use the following information to determine the current level of BIOS installed in the computer, the latest BIOS available for the computer, and where to obtain the latest level of BIOS. Current Level BIOS information. – Run the Configuration Utility to determine the level of BIOS installed. Sources for determining the latest level BIOS available. 1. IBM PC Company Home Page http://www.ibm.com/pc/us/ 2.
Flash (BIOS/VPD) update procedure Attention Refer to the information label located inside the system unit cover for any model-specific information. 1. 2. 3. 4. Power-off the computer. Insert the flash update diskette into drive A. Power-on the computer. When the Update Utility appears; select your country/keyboard, then press Enter. 5. If the computer serial number was previously recorded, the number is displayed with an option to update it. Press Y to update the serial number. 6.
Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Advanced Power Management and Rapid Resume Manager are features of some personal computers.
Set display to be disabled or to be reduced at these power states: – Standby: Screen is blank, but can be restored immediately when any activity is detected. – Suspend: Monitor uses less power than in Standby mode. Screen image is restored after a few seconds when any activity is detected. – Off: Monitor power is off. Press Monitor power button to restore power. On some monitors, you might have to depress the power button twice. Setting Automatic Hardware Power Management features 1.
Modem Ring Detect: With this feature set to Enabled, the computer will turn on automatically when a ring is detected on the internal modem. Wake Up on Alarm: You can specify a date and time at which the computer will be turned on automatically. This can be either a single event or a daily event. PCI Wake Up: PCI Wake Up uses PCI Power Management Enabled (PME) to wake up the computer when using token-ring, Ethernet LAN adapters, modems, or other PCI cards capable of waking up the computer.
6. Before you exit from the program, select Save Settings from the Configuration/Setup Utility program menu. 7. To exit from the Configuration/Setup Utility program, press Esc and follow the instructions on the screen. Wake on LAN This setting is used to enable or disable the IBM-developed Wake on LAN feature. This feature makes it possible for the computer to be turned on remotely by a network server. Remote network management software must be used in conjunction with this feature.
System board memory The following matrix cross-references the name of the computer (printed on the logo) and the size, speed, and type of memory modules supported in the computer. Note RAMBUS inline memory module (RIMM) is used in the type 6584/6594 computer. RIMM modules are not compatible with SIMM or DIMM memory modules. Refer to the information below regarding RIMM memory for type 6584, 6594.
Procedures to determine memory errors: 1. If a memory error occurs, and the system is operational, run memory diagnostics. 2. If a memory error occurs, and the system is not operational: a. Remove one RIMM module at a time until the system comes up. Note All unused RIMM sockets must have a C-RIMM installed. b. Run memory diagnostics. c. Install the other RIMM and run diagnostics again to identify the failing RIMM.
Computer exploded view (Type 6584) I/O connectors and removal procedures for the cover, CD-ROM/hard drive bracket, CD-ROM drive, hard drive, EIDE and SCSI cable routing, Diskette drive, system board, riser card, power supply, and fan/speaker bracket removal are on the following pages.
Input/Output connectors Monitor USB 2 Serial 2 Mouse 2 1 USB 1 2 1 Serial 1 Parallel 62 IBM PC 300/IntelliStation Vol 3 HMM Keyboard
Top and front cover removal Pull Latches To remove top and front cover: 1. Pull left and right pull latches forward then pull cover forward. 2. Lift cover up from the chassis. To install top and front cover: 1. Slide cover down onto the chassis about 4-inches (10.16 cm) from the rear of chassis. 2. Slide cover back to engage the left and right latches.
CD-ROM/hard drive bracket To open the CD-ROM/hard drive bracket: 1. Remove the top cover. 2. Slide the plastic spring loaded cage retainer to the left. 3. Lift the cage up and swing it back to the service position. CD-ROM drive removal To remove the CD-ROM drive: 1. Remove the top cover. 2. Put the CD-ROM/hard drive bracket in its service position. 3. Disconnect the CD-ROM signal and power cables. 4. Remove two screws securing the CD-ROM drive. 5. Pull the CD-ROM drive out of the bracket.
Hard drive removal To remove the hard drive: 1. Remove the top cover. 2. Put the CD-ROM/hard drive bracket in its service position. 3. Disconnect the hard drive signal and power cables. 4. Push in on the left and right plastic tabs of the hard drive rails. 5. Pull the hard drive out of the bracket. Note Remove the plastic rails from the old hard drive and install them on the new hard drive.
Diskette drive removal To remove the diskette drive: 1. Remove the top cover. 2. Disconnect the diskette drive signal and power cables. 3. Remove the front screw of the diskette drive cage. 4. Pull the diskette drive out of the chassis. 5. Remove the two side screws from the diskette drive cage. 6. Remove the diskette drive from its cage.
System board removal System Board Rail Latch Tab System Board Lift Here Tab Pull Here Lift Here To remove the system board: 1. Remove the top cover. 2. Remove all cables connected to the system board. 3. Remove the AGP card, if installed. 4. Remove the retainer side bracket thumb screw. 5. Swing open the retainer side bracket and remove it from the chassis. 6. Lift up on the system board right-hand rail tab to disengage it from the bottom of the chassis. 7.
Riser card removal To remove the riser card: 1. Remove the top cover. 2. Remove the system board. 3. Disconnect all cables from the front and back of the riser card. 4. Remove the two top screws securing the riser card. 5. Remove the riser card from the chassis. Power supply removal Note 1. Make sure the power supply voltage switch is set to the proper operating voltage; 115V or 230V. To remove the power supply: 1. Remove the top cover. 2. Disconnect the power supply connectors. 3.
Fan and speaker bracket removal Note 1. If you remove the LED/power cable or the RFID antenna cable, make sure it is routed the same way it was installed. 2. When removing the C2 switch assembly from the fan bracket, use care to pry the switch (alternating at both ends of the switch) from its mounting studs. 3. Make sure the RFID antenna cable is grounded to the chassis by its grounding lug. To remove the fan bracket: 1. Remove the top cover. 2. Remove the air duct. 3.
Computer exploded view (Type 6594) I/O connectors and removal procedures for the access cover, top handle cover, system board, hard disk drive, tab, and fan cage, air baffle, and card guide are on the following pages.
Input/Output connectors Microphone Line In Line Out Parallel USB 2 USB 1 2 1 Serial 1 Serial 2 2 1 Keyboard Mouse PC 300 - 6584/6594 71
Access cover removal CoverRelease Tab 7 tekcoS Unlock cover from back of the system unit before removing cover. Top handle cover removal Attention Do not lift handle cover too high or the tabs will break.
Front bezel removal/replacement PC 300 - 6584/6594 73
System board removal System Board Rail Latch Tab System Board Lift Here Tab Pull Here Lift Here System board installation Hole System Board Tab Push Here Tab Hard disk bracket removal 74 IBM PC 300/IntelliStation Vol 3 HMM
Hard disk drive in non removable drive cage PC 300 - 6584/6594 75
Tab removal Fan cage, air baffle, speaker/card guide removal Push in on the latches as shown by arrows to release the fan cage, air baffle, or speaker/card guide. Note After releasing the latch on the speaker/card guide, slide it away from the latch to disengage it from the chassis.
System board layout 123 System board locations .1/ .2/ .3/ .4/ .5/ .6/ .7/ .8/ .9/ .1ð/ .11/ .12/ .13/ .14/ .
System board jumper settings The following table contains the jumper setting information. (D) indicates the default setting. Clear CMOS/Flash Boot Block Recovery Use the recovery jumper setting to Clear CMOS or to Flash Boot Block Recover. Jumper Setting Description Recovery 2-3 (clear) Clear CMOS/ Flash Recovery Mode Normal Mode 1-2 (D) (normal) Processor Speed Settings Processor speed for the PC 300 type 6584/6594 computers are fixed and are determined by the processor.
Riser cards (Type 6584) Riser card, ISA/PCI, front view CD Audio PCI1 PCI2 PCI3 Alert on LAN SCSI LED Wake on LAN ISA1 ISA2 System Board Connector RFID Fan Tamper Speaker Power LEDs FDD Connector Riser card, PCI, front view CD Audio PCI PCI PCI Alert on LAN PCI SCSI LED Wake on LAN Fan Tamper RFID Speaker Power LEDs FDD Connector PC 300 - 6584/6594 79
Riser card, back view (both cards) Power Connector Primary IDE Secondary IDE 80 IBM PC 300/IntelliStation Vol 3 HMM
Riser card (Type 6594) PCI Diskette Hard Disk Fan 1 Hard Disk Fan 2 Front Fan Power/LED Wake on LAN RF ID Speaker Power IDE Secondary Tamper Alert on LAN IDE Primary SCSI LED System Board Connector CD Audio PC 300 - 6584/6594 81
Symptom-to-FRU index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with “General checkout” on page 24. See “IBM PC Enhanced Diagnostics error codes” on page 1 when running diagnostics. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined problem” on page 104.
Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples. Beeps 1-2-X Description One Beep A pause (or break) Two beeps A pause (or break) Any number of beeps 4 Four continuous beeps Beep Symptom FRU/Action 1-1-3 CMOS read/write error 1. Run Setup 2. System Board 1-1-4 ROM BIOS check error 1. System Board 1-2-X DMA error 1. System Board 1-3-X 1.
Beep Symptom FRU/Action 3-3-4 Screen initialization failed. 1. Video Adapter (if installed) 2. System Board 3. Display 3-4-1 Screen retrace test detected an error. 1. Video Adapter (if installed) 2. System Board 3. Display 3-4-2 POST is searching for video ROM. 1. Video Adapter (if installed) 2. System Board 4 1. Video Adapter (if installed) 2. System Board All other beep code sequences. 1. System Board One long and one short beep during POST. Base 640 KB memory error or shadow RAM error. 1.
Symptom/Error No beep during POST. FRU/Action 1. See “Undetermined problem” on page 104. 2. System Board 3. Memory Module 4. Any Adapter or Device 5. Riser Card 6. Power Cord 7.
POST error codes In the following index, “X” can represent any number. POST Error Code FRU/Action 000 SCSI Adapter not enabled. 1. Verify adapter device and Bus Master fields are enabled in PCI configuration program. See documentation shipped with computer. 02X 1. SCSI Adapter 08X Check SCSI terminator installation. 1. 2. 3. 4. 101 System board interrupt failure. 1. System Board 102 System board timer error. 1. System Board 106 1. System Board 110 System board memory parity error. 1.
POST Error Code FRU/Action 162 Configuration mismatch. 1. Run Setup and verify Configuration 2. Had a device been added, removed, changed location? If not, suspect that device. 3. Power-on external devices first, then power-on computer. 4. CMOS Backup Battery (See page “Safety information” on page 332.) 5. System Board 6. Riser card 162 And unable to run diagnostics. 1. 2. 3. 4. 163 Clock not updating or invalid time set. 1. Time and Date Set? 2.
POST Error Code FRU/Action 168 Alert on LAN2 error 1. Run Setup. Check to see that Ethernet and Alert on LAN2 are enabled. 2. System Board 3. Riser card 17X, 18X 1. C2 Security 175 1. Run Configuration (See “Setup Utility program” on page 41.) 2. System Board 176 1. Covers were removed from the computer. 177 Corrupted Administrator Password. 1. System Board 178 1. System Board 183 1. Enter the administrator password 184 No RFID Antenna 1.
POST Error Code FRU/Action 229 External cache test error. 1. L2 Cache Memory 2. System Board 262 POST detected a base memory or extended memory type error. 1. Run Setup. Check System Summary menu for memory type change. (See “Setup Utility program” on page 41.) 2. Run the Extended Memory Diagnostic tests. 301 1. Keyboard 2. Keyboard Cable 3. System Board 303 With an 8603 error. 1. 2. 3. 4. 303 With no 8603 error. 1. Keyboard 2. Keyboard Cable 3. System Board 3XX Not listed above. 1. Keyboard 2.
POST Error Code FRU/Action 6XX Not listed above. 1. 2. 3. 4. 5. 6. 762 Math coprocessor configuration error. 1. Run Setup 2. Processor 3. System Board 7XX Not listed above. 1. Processor 2. System Board 962 Parallel port configuration error. 1. Run Configuration 2. Parallel Adapter (if installed) 3. System Board 9XX 1. Printer 2. System Board 1047 1. 16-Bit AT Fast SCSI Adapter 107X Check SCSI terminator installation. 1. Check SCSI terminator installation. 2. SCSI Cable 3. SCSI Terminator 4.
POST Error Code FRU/Action 1117 Failed baud rate test. 1. Run Enhanced Diagnostics 1162 Serial port configuration error. 1. Run Configuration 2. Serial Adapter (if installed) 3. System Board 11XX Not listed above. 1. System Board 1201 1. System Board 2. Any Serial Device 1202, 1206, 1208, 1209, 12XX 1. Dual Async Adapter/A 2. System Board 3. Any Serial Device 1207 1. Communications Cable 2. Dual Async Adapter/A 13XX 1. Game Adapter 1402 Printer not ready.
POST Error Code FRU/Action 180X, 188X PCI configuration or resource error. 1. Run Setup and verify PCI/ISA configuration settings. 2. If necessary, set ISA adapters to “Not available” to allow PCI adapters to properly configure. 3. Remove any suspect ISA adapters. 4. Rerun diagnostics. 5. PCI Adapter 1962 Boot sequence error. 1. Possible hard disk drive problem, see “Hard disk drive boot error” on page 41. 209X 1. Diskette Drive 2. Diskette Cable 3.
POST Error Code FRU/Action 3115, 3140 1. Network Attached? 2. LF Translator 3. Alternate PC Network-Adapter 4. Cable Problem 31XX 1. Alternate PC Network Adapter 2. LF Translator 3. Cable Problem 36XX 1. GPIB Adapter 38XX 1. DAC Adapter 4611, 4630 1. Multiport/2 Interface Board 2. Multiport/2 Adapter 4612, 4613 4640, 4641 1. Memory Module Package 2. Multiport/2 Adapter 4650 1. Multiport/2 Interface Cable 46XX Not listed above. 1. Multiport/2 Adapter 2. Multiport/2 Interface Board 3.
POST Error Code FRU/Action 8601, 8602 1. Pointing Device (Mouse) 2. System Board 8603, 8604 1. System Board 2. Pointing Device (Mouse) 86XX Not listed above 1. Mouse 2. System Board 89XX 1. PC Music Adapter 2. MIDI Adapter Unit 91XX 1. Optical Drive 2. Adapter 96XX 1. 2. 3. 4. 10101, 10105, 10108, 10112, 10115, 10102, 10106, 10109, 10113, 10116 10104 10107 10111 10114 SCSI Adapter Any SCSI Device System Board Riser card 1.
POST Error Code FRU/Action 101XX Not listed above. 1. 2. 3. 4. 10450, 10451, 10490 10491, 10492, 10499 Read/write error. 1. Run Enhanced Diagnostics 2. Hard Disk Drive 3. System Board 4. Riser card 10452 Seek test error. 1. Run Enhanced Diagnostics 10453 Wrong drive type? Modem Adapter/A Data/Fax Modem System Board Riser card Information only 10454 Sector buffer test error. 1. Run Enhanced Diagnostics 10455, 10456 Controller error. 1.
POST Error Code FRU/Action 10635 1. Power-off computer, wait ten seconds; then power-on the computer. 2. Ethernet Adapter 10651, 10660 1. Check Cables 2. Ethernet Adapter 106XX Not listed above. 1. Ethernet Adapter 107XX 1. 5.25-inch External Diskette Drive 2. 5.25-inch Diskette Drive Adapter/A 109XX Check the adapter cables. 1. ActionMedia Adapter/A 2. System Board 3. Riser card 112XX This adapter does not have cache. 1. 2. 3. 4. 119XX 1. 3119 Adapter 121XX 1. 2. 3. 4. 136XX 1.
POST Error Code FRU/Action 161XX 1. FaxConcentrator Adapter 164XX 1. 120 MB Internal Tape Drive 2. Diskette Cable 3. System Board 4. Riser card 16500 1. 6157 Tape Attachment Adapter 16520, 16540 1. 6157 Streaming Tape Drive 2. 6157 Tape Attachment Adapter 166XX, 167XX 1. Token Ring Adapter 2. System Board 3. Riser card 18001 to 18029 1. Wizard Adapter 2. Wizard Adapter Memory 18031 to 18039 1. Wizard Adapter Cable 185XXXX 1. DBCS Japanese Display Adapter/A 2. System Board 3.
POST Error Code FRU/Action 20105 to 20110 1. Printer/Scanner Option 2. Image Adapter/A 3. Memory Module DRAM, VRAM Image Adapter/A Memory Test failure indicated by graphic of adapter. 1. Replace memory module (shown in graphic.) 206XX 1. 2. 3. 4. 208XX Verify there are no duplicate SCSI ID settings on the same bus. 1. Any SCSI Device 210XXX1 External bus, size unknown. 1. 2. 3. 4. Tape Drive amber LED remains on. 1. Tape Drive 2. SCSI Cable (internal) 3.
POST Error Code FRU/Action 216XX 1. Scanner 217XX If an external device, and power-on LED is off, check external voltages. 1. Rewritable Optical Drive 2. SCSI Adapter 3. SCSI Cable 218XX Check for multi CD tray, or juke box. 1. Changer 219XX 1. SCSI Communications Device 24201Y0, 24210Y0 Be sure wrap plug is attached. 1. ISDN/2 Adapter 2. ISDN/2 Wrap Plug 3. ISDN/2 Communications Cable 273XX 1. 1 Mbps Micro Channel Infrared LAN Adapter 27501, 27503 27506, 27507 1. ServerGuard Adapter 2.
POST Error Code FRU/Action 27562 1. External Power Control not connected 2. External Power Control 3. ServerGuard Adapter 27563, 27564 1. External Power Control 2. ServerGuard Adapter 275XX 1. Update Diagnostic Software 27801 to 27879 1. Personal Dictation System Adapter 2. System Board 3. Riser card 27880 to 27889 1. External FRU (Speaker, Microphone) I999030X Hard disk reset failure. 100 Possible hard disk drive problem, see “Hard disk drive boot error” on page 41.
Miscellaneous error messages Message/Symptom FRU/Action CMOS Backup Battery inaccurate. 1. CMOS Backup Battery See page “Safety information” on page 332. 2. System Board Changing colors. 1. Display Computer will not power-off. See “Power supply” on page 29. 1. Power Switch 2. System Board 3. Riser card Computer will not RPL from server 1. Ensure Network is in startup sequence as first device or first device after diskette. 2. Ensure Network adapter is enabled for RPL. 3.
Message/Symptom FRU/Action Incorrect memory size during POST. 1. Run the Memory tests. 2. Memory Module 3. System Board “Insert a Diskette” icon appears with a known-good diagnostics diskette in the first 3.5-inch diskette drive. 1. 2. 3. 4. 5. Intensity or color varies from left to right of characters and color bars. 1. Display 2. System Board No power, or fan not running. 1. See “Power supply” on page 29. Non-system disk or disk error-type message with a known-good diagnostic diskette. 1. 2. 3.
Message/Symptom FRU/Action Serial or parallel port device failure (adapter port). 1. External Device Self-Test OK? 2. External Device 3. Cable 4. Alternate Adapter 5. System Board 6. Riser Card Some or all keys on the keyboard do not work. 1. Keyboard 2. Keyboard Cable 3.
Undetermined problem Check the power supply voltages. See “Power supply” on page 29. If the voltages are correct, return here and continue with the following steps. 1. Power-off the computer. 2. Remove or disconnect the following, if installed, one at a time: a. Non-IBM devices b. External devices (modem, printer, or mouse) c. Any adapters d. Riser card e. Memory modules Before removing or replacing memory modules, see “System board memory” on page 59. f. Extended video memory g. External Cache h.
Model tables Country/Region/Language Use this table to identify the country/region/language of the specific Models that are listed in the Type/Model configuration tables section. In most cases, country or language designation will be identified by the last digit of the model number. Some models might be listed twice, as X and (J), for Country/Language identification. (J) is for Japan only. Table 1. Country/Region/Language Model Definition.
Type/Model configuration tables (6584/6594) Notes Some open bay models are identified as AAP (Authorized Assembler Program) models. AAP models are manufactured by IBM without certain devices such as: – Graphics – Hard Disk Drive – CD-ROM unit – Memory – Video or other option card – Preload AAP IBM Dealers and Business Partners install certain devices (IBM options) in these open bay models. Other then AAP IBM Dealers and Business Partners can purchase these open bay models.
PC 300 - 6584/6594 107 667 MHz 733 MHz 733 MHz 800 MHz 800 MHz 95X A1X A2X A3X A4X 1. 2. 3. 4. 5. 6. 7. 128 MB RIMM 128 MB RIMM 128 MB RIMM 128 MB RIMM 128 MB RIMM 128 MB RIMM N/A 128 MB RIMM 128 MB RIMM N/A Memory 20.4 GB EIDE 20.4 GB EIDE 20.4 GB EIDE 20.4 GB EIDE 20.4 GB EIDE 20.4 GB EIDE N/A 20.4 GB EIDE 20.4 GB EIDE N/A Hard Drive N/A = Not included in model. For last digit model number, see “Model tables - Country/Region/Language” on page 105.
108 IBM PC 300/IntelliStation Vol 3 HMM 800 MHz 800 MHz 800 MHz 800 MHz 800 MHz 733 MHz 733 MHz 733 MHz 733 MHz 733 MHz A5X A6X A7X A8X A9X B2X B3X B4X B5X B6X 1. 2. 3. 4. 5. 6. 7. Memory 128 MB RIMM 128 MB RIMM 128 MB RIMM 128 MB RIMM 128 MB RIMM 128 MB RIMM 128 MB RIMM 128 MB RIMM 128 MB RIMM 128 MB RIMM Hard Drive 10.1 GB EIDE 10.1 GB EIDE 10.1 GB EIDE 10.1 GB EIDE 10.1 GB EIDE 10.1 GB EIDE 10.1 GB EIDE 10.1 GB EIDE 10.1 GB EIDE 20.
PC 300 - 6584/6594 109 733 MHz 800 MHz 733 MHz 800 MHz C1X C2X C3X C4X 1. 2. 3. 4. 5. 6. 7. N/A N/A N/A N/A Memory N/A N/A N/A N/A Hard Drive N/A = Not included in model. For last digit model number, see “Model tables - Country/Region/Language” on page 105. Processor = Pentium III Memory = RAMBUS RIMM Audio = integrated on system board. Models 82X, 83X, 94X, 95X, A1X, A2X come with Ethernet, Alert On LAN 2 card. Open Bay = Authorized Assembler Program.
110 IBM PC 300/IntelliStation Vol 3 HMM 667 MHz 800 MHz 733 MHz 733 MHz 800 MHz 667 MHz 667 MHz A3X B1X C1X C2X E1(J) E2(J) 1. 2. 3. 4. 5. 6. 7. 128 MB RIMM 128 MB RIMM N/A N/A 128 MB RIMM 128 MB RIMM 128 MB RIMM N/A 128 MB RIMM N/A Memory 13.5 GB EIDE 13.5 GB EIDE N/A N/A 20.4 GB EIDE 20.4 GB EIDE 20.4 GB EIDE N/A 20.4 GB EIDE N/A Hard Drive N/A = Not included in model. For last digit model number, see “Model tables - Country/Region/Language” on page 105.
PC 300 - 6584/6594 111 800 MHz 800 MHz 800 MHz E5X(J) E6X(J) E7X(J) 1. 2. 3. 4. 5. 6. 7. Memory 128 MB RIMM 128 MB RIMM 128 MB RIMM Hard Drive 20.4 GB EIDE 20.4 GB EIDE 20.4 GB EIDE N/A = Not included in model. For last digit model number, see “Model tables - Country/Region/Language” on page 105. Processor = Pentium III Memory = RAMBUS RIMM Audio = integrated on system board. All models come with Ethernet, Alert On LAN 2 card except Open Bay Models. Open Bay = Authorized Assembler Program.
Notes: 112 IBM PC 300/IntelliStation Vol 3 HMM
15 13 11 14 16 12 10 17 18 9 19 8 20 7 6 21 5 4 3 2 1 Parts (Type 6584) PC 300 - 6584/6594 113
Parts listing Index 1 2 3 3 3 4 5 5 6 7 8 9 9 9 9 10 10 11 12 13 14 15 16 17 18 19 19 20 21 21 21 114 System (Type 6584) Top and Front Cover Assembly CD-ROM (48X Max) 9.1 GB SCSI 7200RPM Hard Disk Drive 10.1 GB EIDE Hard Disk Drive 20.4 GB EIDE Hard Disk Drive Hard drive Cage Latch Kit 1.44 MB, 3.5-Inch Diskette Drive 1.44 MB, 3.5-Inch Diskette Drive (Japan) 3.5" Diskette Bracket RFID Antenna System Board (no processor, no memory) Pentium III Processor 600/133 MHz. Pentium III Processor 677/133 MHz.
17 18 16 19 14 15 20 28 21 22 13 27 26 25 23 12 24 11 10 3 1 PC 300 - 6584/6594 9 8 7 4 2 6 5 Parts (Type 6594) 115
Parts listing Index 1 2 3 4 5 5 6 7 7 8 9 10 11 12 13 14 15 16 17 18 19 20 20 21 22 23 24 25 26 26 26 27 27 27 27 28 28 116 System (Type 6594) Handle Assembly Power Switch/LED Cable Assembly Front Bezel CD-ROM (48X Max) 13.5 GB EIDE Hard Disk Drive 20.4 GB EIDE Hard Disk Drive Louver Blank Bezels 1.44 MB, 3.5-Inch Diskette Drive 1.44 MB, 3.5-Inch Diskette Drive (Japan) 3.
Index System (Type 6594) Miscellaneous Hardware Kit includes: (2)M4X12 Screw, carrying handle (6)I/O blanks (4)M3.5X0.6 screw, thread forming (4)M3.0X0.5 screw, thread forming (12)Rubber isolating grommets (12)6-32 screw, hard drive shoulder Misc.
Keyboards - PCNext Lite (PC 300 Type 6584/6594) Arabic Belgian-French Belgian-UK Brazil/Portugal Bulgarian Chinese Czech Danish Dutch French French/Canadian-ID 058 French/Canadian-ID 445 German Greek Hebrew Hungarian Italian Korean Japanese Latin/Spanish Norwegian Polish Portuguese Romania Russian Serbian/Cyrillic Slovakian Spanish Swed/Finn Swiss French/German Thailand Turkish (ID 179) Turkish (ID 440) UK English US English UK English (ISO Compliant) Yugoslavian 118 IBM PC 300/IntelliStation Vol 3 HMM 3
Computer Power Cords Arabic Countries Argentina Australia Belgium Bulgaria Canada Chile China (Aptiva 2173) Czechoslovakia Denmark Finland France Germany Hungary Israel Italy Latin-America Netherlands New Zealand Norway Paraguay Poland Portugal Serbia Slovakia South Africa Spain Switzerland Switzerland (French, German) U.S.
120 IBM PC 300/IntelliStation Vol 3 HMM
IntelliStation - 6866 This section contains the general checkout procedures, additional service information, computer exploded view, Symptom-to-FRU indexes, undetermined problem, model tables, and parts listings for the IBM IntelliStation, type 6866 computer. Note This manual and the diagnostic tests are intended to test only IBM products. Non-IBM products of any kind including adapter cards, accelerator boards, options, or non-IBM devices, can give false errors and invalid computer responses.
Replacing a processor/Installing a second microprocessor . . . . . . . . . . . . . . . Replacing a system board . . . . . . . . . . Security features . . . . . . . . . . . . . . . Passwords . . . . . . . . . . . . . . . . . Power-on password . . . . . . . . . . . . Administrator password . . . . . . . . . . Administrator password control . . . . . . Operating system password . . . . . . . . Vital Product Data . . . . . . . . . . . . . . Alert on LAN2 . . . . . . . . . . . . . . . .
Beep symptoms . . . . . . . . . . . No beep symptoms . . . . . . . . POST error codes . . . . . . . . . Miscellaneous error messages . . . Undetermined problem . . . . . . . . Model tables - Country/Region/Language Type/Model configuration tables (6866) Parts (Type 6866) . . . . . . . . . . . Parts listing . . . . . . . . . . . . Special tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IntelliStation - 6866 . . . . . . . . . .
General checkout This general checkout procedure is for Type 6866 computers. Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive. Diagnostic error messages appear when a test program finds a problem with a hardware option.
001 (continued) – Insert the IBM PC Enhanced Diagnostics diskette into drive A or CD into the CD drive. – Power-on all external devices. – Power-on the computer. – Check for the following response: 1. Readable instructions or the Main Menu. Note Type 6866 computers default to come up quiet (No beep and no memory count and checkpoint code display) when no errors are detected by POST.
(CONTINUED) 003 (continued) If the printer has incorrect responses, go to “Printer” on page 128. If the display has problems such as jittering, rolling, shifting, or being out of focus, go to “Display” on page 131.
Module test menu and hardware configuration report Depending on the diagnostics version level you are using, the installed devices in the computer are verified in one of two ways: 1. At the start of the diagnostic tests, the Module Test Menu is displayed. Normally, all installed devices in the computer are highlighted on the menu. 2. At the start of the diagnostic tests, the main menu appears. From this menu, select System Info then select Hardware Configuration from the next menu.
Keyboard Note If a mouse or other pointing device is attached, remove it to see if the error symptom goes away. If the symptom goes away, the mouse or pointing device is defective. 001 – Power-off the computer. – Disconnect the keyboard cable from the system unit. – Power-on the computer and check the keyboard cable connector on the system unit for the voltages shown. All voltages are ± 5%. Voltage (Vdc) +5.0 Reserved Ground +5.0 +5.
Power supply If the power-on indicator is not on, the power-supply fan is not running, or the computer will not power-off, do the following. Check/Verify FRU/Action 1. Check the following for proper installation. Power Cord On/Off Switch connector System Board Power Supply connectors microprocessor(s) connection Reseat 2. Check the power cord for proper continuity. Power Cord 3. Check the power-on switch for continuity when pressed.
20-pin main power supply connection See “System board layout” on page 183 for connector location. Attention These voltages must be checked with the power supply cables connected to the system board. Pin 1 10 11 20 Signal Function 1 3.3 V +3.3 V dc 2 3.3 V +3.3 V dc 3 COM Ground 4 5V +5 V dc 5 COM Ground 6 5V +5 V dc 7 COM Ground 8 POK Power Good 9 5VSB Standby Voltage 10 12 V +12 V dc 11 3.3 V +3.
Display If the screen is rolling, replace the display assembly. If that does not correct the problem, replace the video adapter (if installed) or replace the system board. If the screen is not rolling, do the following to run the display self-test: 1. 2. 3. 4. Power-off the computer and display. Disconnect the display signal cable. Power-on the display. Turn the brightness and contrast controls clockwise to their maximum setting. 5.
Diagnostics and test information The following tools are available to help identify and resolve hardware-related problems: Power-on self-test (POST) POST Beep Codes Error Code Format IBM PC Enhanced Diagnostics Power-on self-test (POST) Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the power-on self-test, or POST.
IBM PC Enhanced Diagnostics The IBM PC Enhanced Diagnostics programs use a full range of diagnostic utilities to determine the operating condition of the computers hardware components. The user interface is WaterGate's PC-Doctor which serves as the control program for running the IBM PC Enhanced Memory Diagnostics and the suite of diagnostic tests provided by PC-Doctor. The IBM PC Enhanced Diagnostics are available on-line and can be downloaded from: http://www.ibm.
Navigating through the diagnostic programs Use either the mouse or the keyboard to navigate through the Enhanced Diagnostics program. Use the cursor movement keys to navigate within the menus. The Enter key is used to select a menu item. The Esc key is used to back up to the previous menu. For online help select F1. Running diagnostic tests There are four ways to run the diagnostic tests: 1.
the Online Manual and select Chapter 11 'DIMM/RIMM Locator'. Note Replace the RIMM pair one at a time to identify the failing RIMM in the pair. Follow the steps below to locate the IBM PC Enhanced Memory Diagnostics test options. 1. Select the DIAGNOSTICS option on the toolbar and press Enter. 2. Highlight either the 'Memory Test-Full' or 'Memory Test-Quick option and press Enter.
Test results IBM PC Enhanced Diagnostic test results will produce this error code format: Function Failure Code Type Function Code: Failure Type: DeviceID: Date: ChkDigits: Text: DeviceID Date ChkDigits Text Represents the feature or function within the PC. Represents the type of error encountered. Contains the component's unit-id which corresponds to either a fixed disk drive, removable media drive, serial or parallel port, processor, specific RIMM, or a device on the PCI bus.
IBM Fixed Disk Optimized Test The IBM Fixed Disk Optimized Test provide the capability to identify particular areas of a hard file which fails during testing. This test also provide a method of correcting certain types of errors. To select the Fixed Disk Optimized Test: 1. Select the diagnostic option on the toolbar and press Enter. 2. Select the Fixed Disk Optimized Test 3. Select Hard Drives - NORMAL TEST to run a complete hard file test. 4.
Iomega Zip Drive Test Use the Iomega Zip Drive Test to test the zip drive and the drive interface. The test takes about 20 seconds to run. The default tests the following: Controller Max Seek (50 times) Random Seek (300 sectors) Asset EEPROM backup When replacing a system board, this utility allows the backup of all Asset information from the EEPROM to diskette. This utility also restores data to the EEPROM from diskette after replacement of the system board.
Message Failure Found Recommended Actions 2xx-2y (for DIMMs/RIMMs) A memory error was detected in DIMM/RIMM pair socket Y Replace the DIMM/RIMM in the pair sockets identified by the last digit of the error code one at a time. Re-run the test. If the same error code occurs again, replace both of the RIMM pair. If the same error code occurs again, replace the memory board or where memory is on the processor card, replace the processor card. Corrupt BIOS Information in BIOS is not as expected.
Setup Utility program Attention A customized setup configuration (other than default settings) might exist on the computer you are servicing. Running the Setup Utility program might alter those settings. Note the current configuration settings and verify that the settings are in place when service is complete. To start the Setup Utility program, see “Setup Utility program.” The Setup Utility (configuration) program is stored in the permanent memory of the computer.
Cause Actions The boot sector on the start-up drive is corrupted. The drive must be formatted, do the following: 1. Attempt to access and recover (back-up) the failing hard disk drive. 2. Using the operating systems programs, format the hard disk drive. 3. Go to “Preparing the hard disk drive for use” on page 141. The drive is defective. Replace the hard disk drive. When to use the Low-Level Format program Notes 1. The low-level format is not available on all diagnostic diskettes. 2.
Product description The IBM IntelliStation Type 6866 computer is available in 9 x 7, (nine drive bays, seven expansion slots) four 32-bit, two 64-bit PCI slots, and one AGP slot as a tower model only.
Specifications Type 6866 Feature Description Size Depth: 606 mm (23.9 inches) Height: 440 mm (17.3 inches) Width: 216 mm (8.5 inches) Weight Weight: 29.
Additional service information The following additional service information supports the IBM IntelliStation type 6866 computer.
4. Tighten the two screws. 5. To gain access to the second CPU voltage regulator module (VRM) socket on the system board, move aside all power supply cables as necessary. 6. Install the VRM supplied with the microprocessor. See “System board layout” on page 183 for the location of the second CPU VRM socket. Note If you add a second microprocessor that runs at a different speed than the primary microprocessor, both will run at the speed of the slower microprocessor.
Replacing a system board Notes 1. The BIOS and Vital Product Data (VPD) for the computer you are servicing must be installed on the new system board (FRU) after it is installed in the computer. To do this, you must run the Flash Update program using the Flash Update diskette. See “BIOS levels” on page 151 “Vital Product Data” on page 148, and “Flash (BIOS/VPD) update procedure” on page 152. 2. Always ensure the latest level of BIOS is installed on the computer.
Passwords The following provides information about computer hardware and software-related passwords: Power-on Password Administrator Password Operating System Password Power-on and Administrator passwords are set in the Setup Utility program. See “Setup Utility program” on page 140 for information about running the Setup Utility. Power-on password: When a power-on password is active, the password prompt appears on the screen each time the computer is powered on.
Administrator password control The Administrator password is set in the Setup Configuration. Refer to “Setup Utility program” on page 140 Operating system password: An operating system password is very similar to a power-on password and denies access to the computer by an unauthorized user when the password is activated. The computer is unusable until the password is entered and recognized by the computer.
Hard disk drive jumper settings IDE hard disk drives for the IntelliStation computers use jumpers to set the drives as primary (master) or secondary (slave). Attention For drives not shown below, refer to the label on the hard disk drive for the hard disk drive settings. IDE hard disk drive settings .1/ Primary (Master) Hard Disk Drive .
CD-ROM drive jumper settings CD-ROM and PC/CD-ROM drives use jumpers or tabs to set the drives as primary (master) or secondary (slave). Refer to the drive connector labels or the figures below for the drive settings.
BIOS levels An incorrect level of BIOS can cause false error and unnecessary FRU replacement. Use the following information to determine the current level of BIOS installed in the computer, the latest BIOS available for the computer, and where to obtain the latest level of BIOS. Current Level BIOS information. – Run the Configuration Utility to determine the level of BIOS installed. Sources for determining the latest level BIOS available. 1. IBM PC Company Home Page http://www.ibm.com/pc/us/ 2.
Flash (BIOS/VPD) update procedure Attention Refer to the information label located inside the system unit cover for any model-specific information. 1. 2. 3. 4. Power-off the computer. Insert the flash update diskette into drive A. Power-on the computer. When the Update Utility appears; select your country/keyboard, then press Enter. 5. If the computer serial number was previously recorded, the number is displayed with an option to update it. Press Y to update the serial number. 6.
Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Advanced Power Management and Rapid Resume Manager are features of some personal computers.
Set display to be disabled or to be reduced at these power states: – Standby: Screen is blank, but can be restored immediately when any activity is detected. – Suspend: Monitor uses less power than in Standby mode. Screen image is restored after a few seconds when any activity is detected. – Off: Monitor power is off. Press Monitor power button to restore power. On some monitors, you might have to depress the power button twice. Setting Automatic Hardware Power Management features 1.
Modem Ring Detect: With this feature set to Enabled, the computer will turn on automatically when a ring is detected on the internal modem. Wake Up on Alarm: You can specify a date and time at which the computer will be turned on automatically. This can be either a single event or a daily event. PCI Wake Up: PCI Wake Up uses PCI Power Management Enabled (PME) to wake up the computer when using token-ring, Ethernet LAN adapters, modems, or other PCI cards capable of waking up the computer.
7. To exit from the Configuration/Setup Utility program, press Esc and follow the instructions on the screen. Wake on LAN This setting is used to enable or disable the IBM-developed Wake on LAN feature. This feature makes it possible for the computer to be turned on remotely by a network server. Remote network management software must be used in conjunction with this feature. To access the Wake on LAN setting: 1. Start the Configuration/Setup Utility program. See “Setup Utility program” on page 140. 2.
System board memory Note RAMBUS inline memory module (RIMM) is used in the type 6866 computer. RIMM modules are not compatible with SIMM or DIMM memory modules. Refer to the information below regarding RIMM memory for type 6866. Locating components on the memory card The type 6866 uses a four or eight RIMM memory card for system memory. The memory card contains RIMM connectors, a power connector, and a hard disk fan connector.
Type 6866 memory Rambus inline memory modules (RIMMs). The IBM-installed RIMMs are ECC (error checking and correction) RDRAM (Rambus dynamic random access memory) modules. When installing or replacing RIMMs, take the following information into consideration: RIMM connectors do not support dual inline memory modules (DIMMs) Use only PC600 or PC800 RIMMs. There are four or eight RIMM memory cards. RIMMs must be installed in pairs.
Memory placement for 4-RIMM Memory Card Pair 1 Pair 2 3 4 1 2 2 RIMMs RIMM RIMM C-RIMM C-RIMM RIMM RIMM RIMM RIMM 4 RIMMs Note: Memory must be installed in matched pairs.
Removing a RIMM or C-RIMM Attention: Standby power present, disconnect power cord before servicing computer. 1. To locate the RIMM connectors, see “System board layout” on page 183 and “Locating components on the memory card” on page 157. 2. Press the tab on the front fan and push the adapter guide latch toward the front of the chassis until it snaps into place. 3. Disconnect the power and hard disk drive fan cables on the memory card.
4. Push the tab on the back of the memory card inward and pull the memory card out of the chassis. 5. At both ends of the RIMM connector, push outward on the retaining clips until the module is loosened. Lift the RIMM or C-RIMM out of the connector. Note Be careful not to push too hard on the retaining clips, because the RIMM or C-RIMM might eject too quickly.
Installing a RIMM or C-RIMM 1. Position the RIMM or C-RIMM above the connector so that the two notches on the bottom edge of the module align properly with the empty connector. Note Pay attention to the orientation of the notches on the connectors and RIMMs. Adjacent connectors might not have the same orientation on the memory card. 2. Firmly push the module straight down into the connector until the retaining clips pop up and fit snugly around both ends of the module. Notches 3.
Computer exploded view (Type 6866) I/O connectors and removal procedures for the cover and front bezel, Diskette drive, CD-ROM drive, hard drive, card guide/fan assembly, hard disk fan assembly, system board, long adapters, power supply, and battery removal are on the following pages.
Input/Output connectors .1/ .2/ .3/ .4/ .5/ .6/ .7/ .8/ .9/ .1ð/ .11/ .12/ .13/ .14/ .15/ .16/ .
Cover removal 1. If the key-lock button is locked, unlock it. 2. Press the key-lock button on the left side of the front bezel and slide the side cover toward the rear of the computer. 3. Lift the side cover from the computer. Front bezel removal 1. Lift the lever at the top of the chassis and pull the front bezel from the front of the computer.
Card guide/fan assembly removal 1. Remove the cover and front bezel. 2. Press the latch tab on the card guide/fan assembly and push the adapter guide latch toward the front of the chassis unt il it snaps into place. 3. Disconnect the memory power cable and the hard disk drive fan cable on the memory card. 4. Push the tab on the back of the memory card inward and pull the memory card out of the chassis. see “Removing a RIMM or C-RIMM” on page 160 5. Remove any long adapters installed in the PCI slots. 6.
Battery removal and installation 1. Turn off the computer and all attached devices. 2. Unplug the power cord. 3. Remove the cover. 4. Remove the memory card. see “Removing a RIMM or C-RIMM” on page 160 5. Remove any long adapters installed in the PCI slots. see “Installing long adapters” on page 168 6. Remove the card guide/fan assembly. see “Card guide/fan assembly removal” on page 166 7. Locate the battery. Refer to the system board label inside your computer or see “System board layout” on page 183. 8.
Installing long adapters 1. Press the tab on the card guide/fan assembly and push the adapter guide latch back to allow room for a full size adapter to slide into the adapter guide on the assembly. 2. Remove the screw and the appropriate expansion slot cover. 3. Install the adapter and screw it into place. 4. Release the adapter guide latch.
Installing internal drives .1/ .2/ .3/ .4/ .5/ .6/ .7/ .8/ .9/ Drive bay Drive bay Drive bay Drive bay Drive bay Drive bay Drive bay Drive bay Drive bay Note 1 2 (CD-ROM drive) 3 (diskette drive) 4 5 6 7 8 9 (hard disk drive) 1. Install removable-media drives in bay 1. 2. Only one diskette drive is supported. 3. Bays 4, 5, and 6 support either three 25.4 mm (1.0 in.) drives or two 40.6 mm (1.6 in.) drives. 4. Bays 7, 8, and 9 support either three 25.4 mm (1.0 in.) drives or two 40.6 mm (1.6 in.) drives.
Installing a drive in bay 1 Note A 3.5-inch drive into bay 1 requires an industry standard bay adapter bracket. Note For removable media drives remove the front bay panel. Removing drives in bays 4, 5, 6, 7, 8, and 9 1. Unplug the hard disk drive fan power cable from the connector on the memory card. 2. Pull the tab release on the hard disk fan toward the rear of the chassis and slide the hard disk drive fan out of the chassis.
3. Remove all cables to the drive. 4. Press in the tabs on the sliding rails and remove the hard disk drive.
Power supply removal To remove the power supply, do the following: 1. Remove the side cover. 2. Disconnect the power supply cables. 3. Remove the power supply screws .1/. 4. Slide the power supply toward the front of the system .2/ and lift the power supply out of the system .3/.
System board removal 1. Remove the side cover. 2. Remove the memory board. 3. Remove the hard disk fan assembly 4. Remove adapter cards. 5. Remove the card guide/fan assembly. 6. Disconnect all cables attached to the system board. 7. Release the system board back-plate release latch .1/. 8. Slide the system board and back plate toward the front of the system .2/ and lift the system board and back-plate .3/ out of the chassis.
Rack mount configuration To configure the Type 6866 in a rack mount there are three major steps. 1. Preparing the computer for installation in a rack enclosure. 2. Preparing the rack enclosure. 3. Installing the computer into the rack enclosure. Preparing the computer for installation Parts needed: Part number 10L7006, Netfinity Tower-Rack Conversion Kit Two 3.
is secured using two 3.5 mm flange nuts which are provided in a plastic bag taped inside the CD-ROM drive cover. Note: This cable-arm bracket will not attach to the computer unless you have first removed the screw near the power supply. 13. Attach the inner slide section of each slide rail to the side of the computer. a. Pull the inner slide until the safety latch locks. b. Press the safety latch; then, pull the inner slide firmly until it detaches from the outer slide rail. c.
Preparing the rack enclosure Parts needed: Two slide bracket assemblies Two slide rails (fitted to system unit) One cable-management arm Ten long screws Ten cage nuts Installation template Attention To ensure cabinet stability, install computers in the rack enclosure starting from the bottom. Attention This procedure requires two people. To attach the mounting hardware to the rack enclosure: 1. Mark the positions of the slide brackets on the mounting rails on the rack enclosure: a.
3. Attach the slide rail to the left side of the rack enclosure. a. Extend the outer slide rail until the slide bracket is flush against the outside of the left front mounting rail. Align the slide rail with the cage nuts on the mounting rail. b. From the front of the rack enclosure, insert two long screws through the slide bracket and mounting rail. Press the slide bracket until it is flush with the outer edge of the mounting rail; then, tighten the screws. c.
3) If it was necessary to adjust the length of the slide rails, tighten the nuts on the slide rail, using pliers, a socket wrench, or an adjustable wrench. 4. Attach the slide rail to the right side of the rack enclosure. a. Extend the outer slide rail until the slide bracket is flush against the outside of the right front mounting rail. Align the slide bracket with the cage nuts on the mounting rail. b.
c. Attach the slide bracket to the right rear of the rack enclosure. 1) Align the holes on the bracket with the cage nuts on the rear mounting rail. 2) From the rear of the rack enclosure, insert a long screw through holes in the slide bracket and mounting rail; then, tighten the screws. 5. Attach the cable-management arm to the right rear of the rack enclosure. a. Align the holes on the cable-management arm mounting panel with the cage nuts on the rear mounting rail. b.
cable-management arm mounting panel and cage nut; then, tighten the screws. Note 1. You can choose to wait to attach the cable-management arm to the rack until after you have attached the other end of the cable-management arm to the computer. 2. To facilitate alignment of the cable-management arm, be sure to insert the screws through the first and fourth holes, as shown.
Note When the computer is fully extended, safety latches on the slide rails lock into place. This prevents the computer from being accidentally pulled out too far and dropped. To release the safety latch, press in. 4. Press the safety latches and slide the computer about halfway into the rack enclosure. 5. Attach the cable-management arm to the cable-arm bracket, using two long screws. 6. Attach the cable-management arm to the rack. 7. Attach the monitor, keyboard, and power cables. 8.
9. Secure the computer in the rack enclosure. a. Slide the computer into the rack enclosure. b. Secure the computer to both sides of the rack enclosure by inserting a long screw through the chassis bracket, mounting rail, and cage nut.
System board layout 35 36 37 38 34 33 32 31 .1/ .2/ .3/ .4/ .5/ .6/ .7/ .8/ .9/ .1ð/ .11/ .12/ .13/ .14/ .15/ .16/ .17/ .18/ .19/ .2ð/ .21/ .22/ .23/ .24/ .25/ .26/ .27/ .28/ .29/ .3ð/ .31/ .
.33/ .34/ .35/ .36/ .37/ .38/ USB connectors Parallel and serial connectors Mouse and Keyboard connectors Rear fan connector Microprocessor 1 Microprocessor 2 System board switch settings The following table contains the rocker switch setting information. Note The default switch settings for the rocker switch is off.
Symptom-to-FRU index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with “General checkout” on page 124. See “IBM PC Enhanced Diagnostics error codes” on page 1 when running diagnostics. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined problem” on page 206.
Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples. Beeps 1-2-X Description One Beep A pause (or break) Two beeps A pause (or break) Any number of beeps 4 Four continuous beeps Beep Symptom FRU/Action 1-1-3 CMOS read/write error 1. Run Setup 2. System Board 1-1-4 ROM BIOS check error 1. System Board 1-2-X DMA error 1. System Board 1-3-X 1.
Beep Symptom FRU/Action 3-3-4 Screen initialization failed. 1. Video Adapter (if installed) 2. System Board 3. Display 3-4-1 Screen retrace test detected an error. 1. Video Adapter (if installed) 2. System Board 3. Display 3-4-2 POST is searching for video ROM. 1. Video Adapter (if installed) 2. System Board 4 1. Video Adapter (if installed) 2. System Board All other beep code sequences. 1. System Board One long and one short beep during POST. Base 640 KB memory error or shadow RAM error. 1.
Symptom/Error No beep during POST. 188 FRU/Action 1. See “Undetermined problem” on page 206. 2. System Board 3. Memory Module 4. Any Adapter or Device 5. Power Cord 6.
POST error codes In the following index, “X” can represent any number. POST Error Code FRU/Action 000 SCSI Adapter not enabled. 1. Verify adapter device and Bus Master fields are enabled in PCI configuration program. See documentation shipped with computer. 02X 1. SCSI Adapter 08X Check SCSI terminator installation. 1. 2. 3. 4. 101 System board interrupt failure. 1. System Board 102 System board timer error. 1. System Board 106 1. System Board 110 System board memory parity error. 1.
POST Error Code FRU/Action 162 Configuration mismatch. 1. Run Setup and verify Configuration 2. Had a device been added, removed, changed location? If not, suspect that device. 3. Power-on external devices first, then power-on computer. 4. CMOS Backup Battery (See page “Safety information” on page 332.) 5. System Board 162 And unable to run diagnostics. 1. Diskette Drive 2. System Board 3. Diskette Drive Cable 163 Clock not updating or invalid time set. 1. Time and Date Set? 2.
POST Error Code FRU/Action 175 1. Run Configuration (See “Setup Utility program” on page 140.) 2. System Board 176 1. Covers were removed from the computer. 177 Corrupted Administrator Password. 1. System Board 178 1. System Board 183 1. Enter the administrator password 184 No RFID Antenna 1. Make sure Asset Care and Asset ID are enabled in Configuration/Setup. 2. RFID Antenna 3. System Board 185 Corrupted boot sequence. 1. Set configuration and reinstall the boot sequence. 186 1.
POST Error Code FRU/Action 262 POST detected a base memory or extended memory type error. 1. Run Setup. Check System Summary menu for memory type change. (See “Setup Utility program” on page 140.) 2. Run the Extended Memory Diagnostic tests. 301 1. Keyboard 2. Keyboard Cable 3. System Board 303 With an 8603 error. 1. 2. 3. 4. 303 With no 8603 error. 1. Keyboard 2. Keyboard Cable 3. System Board 3XX Not listed above. 1. Keyboard 2. Keyboard Cable 3. System Board 5XX 1.
POST Error Code FRU/Action 762 Math coprocessor configuration error. 1. Run Setup 2. Processor 3. System Board 7XX Not listed above. 1. Processor 2. System Board 962 Parallel port configuration error. 1. Run Configuration 2. Parallel Adapter (if installed) 3. System Board 9XX 1. Printer 2. System Board 1047 1. 16-Bit AT Fast SCSI Adapter 107X Check SCSI terminator installation. 1. Check SCSI terminator installation. 2. SCSI Cable 3. SCSI Terminator 4. SCSI Device 5.
POST Error Code FRU/Action 11XX Not listed above. 1. System Board 1201 1. System Board 2. Any Serial Device 1202, 1206, 1208, 1209, 12XX 1. Dual Async Adapter/A 2. System Board 3. Any Serial Device 1207 1. Communications Cable 2. Dual Async Adapter/A 13XX 1. Game Adapter 1402 Printer not ready. Information only 1403 No paper error, or interrupt failure. Information only 1404 System board timeout failure. 1. Run Enhanced Diagnostics 1405 Parallel adapter error. 1.
POST Error Code FRU/Action 180X, 188X PCI configuration or resource error. 1. Run Setup and verify PCI/ISA configuration settings. 2. If necessary, set ISA adapters to “Not available” to allow PCI adapters to properly configure. 3. Remove any suspect ISA adapters. 4. Rerun diagnostics. 5. PCI Adapter 1962 Boot sequence error. 1. Possible hard disk drive problem, see “Hard disk drive boot error” on page 140. 209X 1. Diskette Drive 2. Diskette Cable 3.
POST Error Code FRU/Action 3115, 3140 1. Network Attached? 2. LF Translator 3. Alternate PC Network-Adapter 4. Cable Problem 31XX 1. Alternate PC Network Adapter 2. LF Translator 3. Cable Problem 36XX 1. GPIB Adapter 38XX 1. DAC Adapter 4611, 4630 1. Multiport/2 Interface Board 2. Multiport/2 Adapter 4612, 4613 4640, 4641 1. Memory Module Package 2. Multiport/2 Adapter 4650 1. Multiport Interface Cable 46XX Not listed above. 1. Multiport/2 Adapter 2. Multiport/2 Interface Board 3.
POST Error Code FRU/Action 8603, 8604 1. System Board 2. Pointing Device (Mouse) 86XX Not listed above 1. Mouse 2. System Board 89XX 1. PC Music Adapter 2. MIDI Adapter Unit 91XX 1. Optical Drive 2. Adapter 96XX 1. SCSI Adapter 2. Any SCSI Device 3. System Board 10101, 10105, 10108, 10112, 10115, 10102, 10106, 10109, 10113, 10116 10104 10107 10111 10114 1. Have customer verify correct operating system device drivers are installed and operational. 2. Modem 10103, 10110, 101171 1.
POST Error Code FRU/Action 10450, 10451, 10490 10491, 10492, 10499 Read/write error. 1. Run Enhanced Diagnostics 2. Hard Disk Drive 3. System Board 10452 Seek test error. 1. Run Enhanced Diagnostics 10453 Wrong drive type? Information only 10454 Sector buffer test error. 1. Run Enhanced Diagnostics 10455, 10456 Controller error. 1. Run Enhanced Diagnostics 10459 Drive diagnostic command error. Information only 10461 Drive format error 1. Run Enhanced Diagnostics 10462 Controller seek error.
POST Error Code FRU/Action 10651, 10660 1. Check Cables 2. Ethernet Adapter 106XX Not listed above. 1. Ethernet Adapter 107XX 1. 5.25-inch External Diskette Drive 2. 5.25-inch Diskette Drive Adapter/A 109XX Check the adapter cables. 1. ActionMedia Adapter/A 2. System Board 112XX This adapter does not have cache. 1. SCSI Adapter 2. Any SCSI Device 3. System Board 119XX 1. 3119 Adapter 121XX 1. Modem Adapter 2. Any Serial Device 3. System Board 136XX 1. ISDN Primary Rate Adapter 2.
POST Error Code FRU/Action 166XX, 167XX 1. Token Ring Adapter 2. System Board 18001 to 18029 1. Wizard Adapter 2. Wizard Adapter Memory 18031 to 18039 1. Wizard Adapter Cable 185XXXX 1. DBCS Japanese Display Adapter/A 2. System Board 20001 to 20003 1. Image Adapter/A Image-I Adapter/A 2. Memory Module DRAM, VRAM 20004 1. Memory Module DRAM, VRAM 2. Image Adapter/A Image-I Adapter/A 20005 to 20010 1. Image Adapter/A Image-I Adapter/A 2. Memory Module DRAM, VRAM 200XX Not listed above. 1.
POST Error Code FRU/Action 210XXX1 External bus, size unknown. 1. 2. 3. 4. SCSI Hard Disk Drive SCSI Adapter SCSI Cable SCSI ID Switch (on some models) Tape Drive amber LED remains on. 1. Tape Drive 2. SCSI Cable (internal) 3. SCSI Adapter Tape Drive green “in use” LED fails to come on. 1. Tape Drive 2. SCSI Adapter 3. SCSI Cable (internal) SCSI Cable (external) Tape automatically ejected from drive. 1. Tape Cassette 2. Drive SCSI ID on rotary switch does not match SCSI ID set in configuration.
POST Error Code FRU/Action 273XX 1. 1 Mbps Micro Channel Infrared LAN Adapter 27501, 27503 27506, 27507 1. ServerGuard Adapter 2. System Board 27502, 27504, 27510 27511, 27533, 27534 27536, 27537 1. ServerGuard Adapter 27509 1. Remove redundant adapters, run Auto Configuration program, then retest. 27512 1. WMSELF.DGS diagnostics file missing. 2. WMSELF.DGS diagnostics file incorrect. 27535 1. 3V Lithium Backup Battery 2. ServerGuard Adapter 27554 1. Internal Temperature out of range 2.
Miscellaneous error messages Message/Symptom FRU/Action CMOS Backup Battery inaccurate. 1. CMOS Backup Battery See page “Safety information” on page 332. 2. System Board Changing colors. 1. Display Computer will not power-off. See “Power supply” on page 129. 1. Press and hold power switch for 10 seconds 2. Power Switch 3. System Board Computer will not RPL from server 1. Ensure Network is in startup sequence as first device or first device after diskette. 2.
Message/Symptom FRU/Action Incorrect memory size during POST. 1. Run the Memory tests. 2. Memory Module 3. System Board “Insert a Diskette” icon appears with a known-good diagnostics diskette in the first 3.5-inch diskette drive. 1. 2. 3. 4. Intensity or color varies from left to right of characters and color bars. 1. Display 2. System Board No power, or fan not running. 1. See “Power supply” on page 129. Nonsystem disk or disk error-type message with a known-good diagnostic diskette. 1.
Message/Symptom FRU/Action Serial or parallel port device failure (adapter port). 1. External Device Self-Test OK? 2. External Device 3. Cable 4. Alternate Adapter 5. System Board Some or all keys on the keyboard do not work. 1. Keyboard 2. Keyboard Cable 3.
Undetermined problem Check the power supply voltages. See “Power supply” on page 129. If the voltages are correct, return here and continue with the following steps. 1. Power-off the computer. 2. Remove or disconnect the following, if installed, one at a time: a. Non-IBM devices b. External devices (modem, printer, or mouse) c. Any adapters d. Hard disk drive e. Diskette drive f. Memory modules Before removing or replacing memory modules, see “System board memory” on page 157. 3.
Model tables Country/Region/Language Use this table to identify the country/region/language of the specific Models that are listed in the Type/Model configuration tables section. In most cases, country or language designation will be identified by the last digit of the model number. Some models might be listed twice, as X and (J), for Country/Language identification. (J) is for Japan only. Table 4. Country/Region/Language Model Definition.
Type/Model configuration tables (6866) Notes Some open bay models are identified as AAP (Authorized Assembler Program) models. AAP models are manufactured by IBM without certain devices such as: – Graphics – Hard Disk Drive – CD-ROM unit – Memory – Video or other option card – Preload AAP IBM Dealers and Business Partners install certain devices (IBM options) in these open bay models. Other then AAP IBM Dealers and Business Partners can purchase these open bay models.
IntelliStation - 6866 209 667 MHz 667 MHz 667 MHz 667 MHz 667 MHz 11X 14X 15X 16X 19X - Open Bay 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Memory N/A 2 x 128 MB 8 x RIMM 2 x 128 MB 4 x RIMM 2 x 128 MB 8 x RIMM 2 x 128 MB 4 x RIMM Hard Drive N/A 18.2 GB SCSI 10K RPM 9.1 GB SCSI 10K RPM 9.1 GB SCSI 10K RPM 9.1 GB SCSI 10K RPM Graphics N/A I3D 4110 IBM Fire GL 1 Elsa Gloria ll Matrox G400-E 9X7 9X7 9X7 9X7 9X7 Bays/Slots N/A = Not included in model.
210 IBM PC 300/IntelliStation Vol 3 HMM 733 MHz 733 MHz 733 MHz 733 MHz 2 x 733 MHz 21X 24X 25X 26X 27X 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Memory 2 x 256 MB 8 x RIMM 2 x 256 MB 8 x RIMM 2 x 128 MB 4 x RIMM 2 x 128 MB 8 x RIMM 2 x 128 MB 4 x RIMM Hard Drive 18.2 GB SCSI 10K RPM 18.2 GB SCSI 10K RPM 9.1 GB SCSI 10K RPM 9.1 GB SCSI 10K RPM 9.
IntelliStation - 6866 211 733 MHz 800 MHz 800 MHz 800 MHz 800 MHz 29X - Open Bay 30X 31X 34X, C4X 38X - Open Bay 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. N/A 2 x 256 MB 8 x RIMM 2 x 256 MB 8 x RIMM 2 x 128 MB 4 x RIMM N/A Memory N/A 9.1 GB SCSI 10K RPM 18.2 GB EIDE 9.1 GB SCSI 10K RPM N/A Hard Drive N/A Elsa Gloria ll I3D 4110 Matrox G400 N/A Graphics 9X7 9X7 9X7 9X7 9X7 Bays/Slots N/A = Not included in model.
212 IBM PC 300/IntelliStation Vol 3 HMM 866 MHz 866 MHz 866 MHz 866 MHz 933 MHz 40X 41X 44X, D4X 48X - Open Bay 50X, E0X 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Memory 2 x 128 MB 4 x RIMM N/A 2 x 256 MB 8 x RIMM 2 x 256 MB 8 x RIMM 2 x 128 MB 4 x RIMM Hard Drive 9.1 GB SCSI 10K RPM N/A 9.1 GB SCSI 10K RPM 18.2 GB EIDE 9.1 GB SCSI 10K RPM Graphics Matrox G400 N/A Elsa Gloria ll I3D 4110 Matrox G400 9X7 9X7 9X7 9X7 9X7 Bays/Slots N/A = Not included in model.
IntelliStation - 6866 213 933 MHz 933 MHz 933 MHz 54X, E4X 56X, E6X 58X, E8X 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Memory 2 x 256 MB 8 x RIMM 2 x 256 MB 8 x RIMM 2 x 256 MB 8 x RIMM Hard Drive 18.2 GB SCSI 10K RPM 18.2 GB SCSI 10K RPM 9.1 GB SCSI 10K RPM Graphics I3D 4110 I3D 4110 Elsa Gloria ll 9X7 9X7 9X7 Bays/Slots N/A = Not included in model. For last digit model number, see “Model tables - Country/Region/Language” on page 207.
Notes: 214 IBM PC 300/IntelliStation Vol 3 HMM
11 12 10 13 9 14 15 8 16 7 17 6 18 5 1 4 2 3 Parts (Type 6866) IntelliStation - 6866 215
Parts listing Index 1 2 3 4 4 5 6 7 8 9 10 11 12 12 12 12 12 13 13 14 14 14 15 15 15 15 15 16 17 18 216 System (Type 6866) 1.44 MB, 3.5-Inch Diskette Drive CD-ROM (48X Max) Front Bezel w/Keylock Assembly Keylock Assembly Bezel Latch & Handle Assembly 9.1 GB SCSI 10K RPM Hard Disk Drive 18.
Index System (Type 6866) Cable - CD-ROM, IDE Cable - Diskette Drive Cable - CD-ROM Audio Cable - MIDI External Cable - SCSI External Cable - IDE ATA 66 Hard Disk Cable Duct Moulding Foot (4) Chassis Assembly 5.25" Blank Bezel Door Assembly Label Kit Mouse - Scrollpoint ll Hard Disk Rails EMC Shield Kit includes: EMC Shield, Planar (1) Shield, EMC Hardfile(1) Shield, 5.25" Blank (1) 7 position I/O shield (1) Miscellaneous Hardware Kit includes: Screw, M3.
Keyboards - PCNext Lite Arabic Belgian-French Belgian-UK Brazil/Portugal Bulgarian Chinese Czech Danish Dutch French French/Canadian-ID 058 French/Canadian-ID 445 German Greek Hebrew Hungarian Icelandic Italian Korean Japanese Latin/Spanish Norwegian Polish Portuguese Romania Russian Serbian/Cyrillic Slovakian Spanish Swed/Finn Swiss French/German Thailand Turkish (ID 179) Turkish (ID 440) UK English US English UK English (ISO Compliant) Yugoslavian 218 IBM PC 300/IntelliStation Vol 3 HMM 37L2555 37L2556
Computer Power Cords Arabic Countries Argentina Australia Belgium Bulgaria Canada Chile Czechoslovakia Denmark Finland France Germany Hungary Israel Italy Latin-America Netherlands New Zealand Norway Paraguay Poland Portugal Serbia Slovakia South Africa Spain Switzerland Switzerland (French, German) U.S.
220 IBM PC 300/IntelliStation Vol 3 HMM
IntelliStation - 6867 This section contains the general checkout procedures, additional service information, computer exploded view, Symptom-to-FRU indexes, undetermined problem, model tables, and parts listings for the IBM IntelliStation, type 6867 computer. Note This manual and the diagnostic tests are intended to test only IBM products. Non-IBM products of any kind including adapter cards, accelerator boards, options, or non-IBM devices, can give false errors and invalid computer responses.
Replacing a processor . . . . . . . . . . . . Replacing a system board . . . . . . . . . . Security features . . . . . . . . . . . . . . . Passwords . . . . . . . . . . . . . . . . . Power-on password . . . . . . . . . . . . Administrator password . . . . . . . . . . Administrator password control . . . . . . Operating system password . . . . . . . . Vital Product Data . . . . . . . . . . . . . . Management Information Format (MIF) . . . . Alert on LAN2 . . . . . . . . . . . . . . . .
Miscellaneous error messages . . . Undetermined problem . . . . . . . . Model tables - Country/Region/Language Type/Model configuration tables (6867) Parts (Type 6867) . . . . . . . . . . . Parts listing . . . . . . . . . . . . Special tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IntelliStation - 6867 . . . . . . .
General checkout This general checkout procedure is for Type 6867 computers. Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive. Diagnostic error messages appear when a test program finds a problem with a hardware option.
001 (continued) – Insert the IBM PC Enhanced Diagnostics diskette into drive A. – Power-on all external devices. – Power-on the computer. – Check for the following response: 1. Readable instructions or the Main Menu. Note Type 6867 computers default to come up quiet (No beep and no memory count and checkpoint code display) when no errors are detected by POST. To enable Beep and memory count and checkpoint code display when a successful POST occurs: Enable Power on Status in setup.
(CONTINUED) 003 (continued) If the display has problems such as jittering, rolling, shifting, or being out of focus, go to “Display” on page 231.
Module test menu and hardware configuration report Depending on the diagnostics version level you are using, the installed devices in the computer are verified in one of two ways: 1. At the start of the diagnostic tests, the Module Test Menu is displayed. Normally, all installed devices in the computer are highlighted on the menu. 2. At the start of the diagnostic tests, the main menu appears. From this menu, select System Info then select Hardware Configuration from the next menu.
Keyboard Note If a mouse or other pointing device is attached, remove it to see if the error symptom goes away. If the symptom goes away, the mouse or pointing device is defective. 001 – Power-off the computer. – Disconnect the keyboard cable from the system unit. – Power-on the computer and check the keyboard cable connector on the system unit for the voltages shown. All voltages are ± 5%. Voltage (Vdc) +5.0 Reserved Ground +5.0 +5.
Power supply If the power-on indicator is not on, the power-supply fan is not running, or the computer will not power-off, do the following. Check/Verify FRU/Action 1. Verify that the voltage-selector switch is set for the correct voltage. Correct the voltage-selector switch setting. 2. Check the following for proper installation. Power Cord On/Off Switch connector On/Off Switch Power Supply connector System Board Power Supply connectors microprocessor(s) connection Reseat 3.
20-pin main power supply connection See “System board layout” on page 269 for connector location. Attention These voltages must be checked with the power supply cables connected to the system board. Pin 1 10 11 20 Signal Function 1 3.3 V +3.3 V dc 2 3.3 V +3.3 V dc 3 COM Ground 4 5V +5 V dc 5 COM Ground 6 5V +5 V dc 7 COM Ground 8 POK Power Good 9 5VSB Standby Voltage 10 12 V +12 V dc 11 3.3 V +3.
Display If the screen is rolling, replace the display assembly. If that does not correct the problem, replace the video adapter (if installed) or replace the system board. If the screen is not rolling, do the following to run the display self-test: 1. 2. 3. 4. Power-off the computer and display. Disconnect the display signal cable. Power-on the display. Turn the brightness and contrast controls clockwise to their maximum setting. 5.
Diagnostics and test information The following tools are available to help identify and resolve hardware-related problems: Power-on self-test (POST) POST Beep Codes Error Code Format IBM PC Enhanced Diagnostics Power-on self-test (POST) Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the power-on self-test, or POST.
Note Type 6867 computers default to come up quiet (No beep and no memory count and checkpoint code display) when no errors are detected by POST. To enable Beep and memory count and checkpoint code display when a successful POST occurs: 1. Enable Power on Status in setup. See “Setup Utility program” on page 241. Error code format This section provides an explanation of the encoded non-SCSI and SCSI POST error codes.
IBM PC Enhanced Diagnostics The IBM PC Enhanced Diagnostics programs use a full range of diagnostic utilities to determine the operating condition of the computers hardware components. The user interface is WaterGate's PC-Doctor which serves as the control program for running the IBM PC Enhanced Memory Diagnostics and the suite of diagnostic tests provided by PC-Doctor. The IBM PC Enhanced Diagnostics are available on-line and can be downloaded from: http://www.ibm.
Use the cursor movement keys to navigate within the menus. The Enter key is used to select a menu item. The Esc key is used to back up to the previous menu. For online help select F1. Running diagnostic tests There are four ways to run the diagnostic tests: 1. Using the cursor movement keys, highlight Run Normal Test or Run Quick Test from the Diagnostics Menu and then press Enter. This will automatically run a pre-defined group of tests from each test category.
1. Select the DIAGNOSTICS option on the toolbar and press Enter. 2. Highlight either the 'Memory Test-Full' or 'Memory Test-Quick option and press Enter. Memory Test-Full The full memory test will take about 80 seconds per MB of memory and will detect marginal, intermittent, and solid (stuck) memory failures. Memory Test-Quick The quick memory test will take about 20 seconds per MB of memory and will detect solid (stuck) memory failures only.
Date: ChkDigits: Text: Contains the date on which the diagnostic test was run. Date is retrieved from CMOS and displayed using the YYYYMMDD format. Contains a 2-digit check-digit value to ensure that: Diagnostics were run on the specified date Diagnostics were run on the specified IBM computer The diagnostic error code is recorded correctly Description of the error. Note See “IBM PC Enhanced Diagnostics error codes” on page 1 for error code listings.
Quick and Full erase - hard drive The IBM PC Enhanced Diagnostics Program offers two hard drive format utilities: Quick Erase Hard Drive Full Erase Hard Drive The Quick Erase Hard Drive provides a DOS utility that performs the following: Destroys the Master Boot Record (MBR) on the hard drive. Destroys all copies of the FAT Table on all partitions (both the master and backup). Destroys the partition table. Provides messages that warn the user that this is a non-recoverable process.
Select Utility Select Asset EEPROM Backup follow instructions on screen. Viewing the test log Errors reported by the diagnostic test will be displayed by the program as a failed test. To view details of a failure or to view a list of test results, do the following from any test category screen: Press F3 to activate the log File Press F3 again to save the file to diskette or F2 to print the file.
Message Failure Found Recommended Actions Corrupt BIOS Information in BIOS is not as expected. Reflash the BIOS. Not able to find expected DMI information from BIOS. Perform boot block recovery. Replace the system board. Memory controller chipset vendor ID does not match expected value. Test aborted by user User stopped test. Restart test. Note: "Y" is the SIMM/DIMM/RIMM socket number.
Setup Utility program Attention A customized setup configuration (other than default settings) might exist on the computer you are servicing. Running the Setup Utility program might alter those settings. Note the current configuration settings and verify that the settings are in place when service is complete. To start the Setup Utility program, see “Setup Utility program.” The Setup Utility (configuration) program is stored in the permanent memory of the computer.
Cause Actions The boot sector on the start-up drive is corrupted. The drive must be formatted, do the following: 1. Attempt to access and recover (back-up) the failing hard disk drive. 2. Using the operating systems programs, format the hard disk drive. 3. Go to “Preparing the hard disk drive for use” on page 242. The drive is defective. Replace the hard disk drive. When to use the Low-Level Format program Notes 1. The low-level format is not available on all diagnostic diskettes. 2.
Product description The IBM IntelliStation Type 6867 computer is available in 4 x 5, (Four drive bays, Five I/O adapter slots which includes an AGP slot) as a desktop model only.
Specifications Type 6867 Feature Description Size Depth: 450 mm (17.7 inches) Height: 134 mm (5.3 inches) Width: 447 mm (17.6 inches) Weight Weight: 11.
Additional service information The following additional service information supports the IBM IntelliStation type 6867 computer.
Replacing a system board Notes 1. The BIOS and Vital Product Data (VPD) for the computer you are servicing must be installed on the new system board (FRU) after it is installed in the computer. To do this, you must run the Flash Update program using the Flash Update diskette. See “BIOS levels” on page 252 “Vital Product Data” on page 248, and “Flash (BIOS/VPD) update procedure” on page 253. 2. Always ensure the latest level of BIOS is installed on the computer.
Power-on password: A power-on password denies access to the computer by an unauthorized user when the computer is powered on. When a power-on password is active, the password prompt appears on the screen each time the computer is powered on. The computer starts after the proper password is entered.
Administrator password: The administrator password is used to restrict access to the Configuration/Setup Utility program. If the administrator password is activated, and you do not enter the administrator password, the configuration can be viewed but not changed. Note Type 6867 has Enhanced Security Mode. If Enhanced Security mode is enabled and there is no password given, the computer will act as if Enhanced Security is disabled.
The customer has the option to purchase serial number information and services from Retain-a-Group. It is the customer's responsibility to maintain the MIF file and to inform Retain-a-Group of any changes to the file. Some customers may request their servicers to assist them in maintaining the MIF file when serialized components are replaced during hardware service. This assistance is between the customer and the servicer. The servicer can use the DMI MIF Browser to update the MIF information in the EPROM.
Hard disk drive jumper settings IDE hard disk drives for the IntelliStation computers use jumpers to set the drives as primary (master) or secondary (slave). Attention For drives not shown below, refer to the label on the hard disk drive for the hard disk drive settings. IDE hard disk drive settings .1/ Primary (Master) Hard Disk Drive .
CD-ROM drive jumper settings CD-ROM and PC/CD-ROM drives use jumpers or tabs to set the drives as primary (master) or secondary (slave). Refer to the drive connector labels or the figures below for the drive settings.
BIOS levels An incorrect level of BIOS can cause false error and unnecessary FRU replacement. Use the following information to determine the current level of BIOS installed in the computer, the latest BIOS available for the computer, and where to obtain the latest level of BIOS. Current Level BIOS information. – Run the Configuration Utility to determine the level of BIOS installed. Sources for determining the latest level BIOS available. 1. IBM PC Company Home Page http://www.ibm.com/pc/us/ 2.
Flash (BIOS/VPD) update procedure Attention Refer to the information label located inside the system unit cover for any model-specific information. 1. 2. 3. 4. Power-off the computer. Insert the flash update diskette into drive A. Power-on the computer. When the Update Utility appears; select your country/keyboard, then press Enter. 5. If the computer serial number was previously recorded, the number is displayed with an option to update it. Press Y to update the serial number. 6.
Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Advanced Power Management and Rapid Resume Manager are features of some personal computers.
Set display to be disabled or to be reduced at these power states: – Standby: Screen is blank, but can be restored immediately when any activity is detected. – Suspend: Monitor uses less power than in Standby mode. Screen image is restored after a few seconds when any activity is detected. – Off: Monitor power is off. Press Monitor power button to restore power. On some monitors, you might have to depress the power button twice. Setting Automatic Hardware Power Management features 1.
Modem Ring Detect: With this feature set to Enabled, the computer will turn on automatically when a ring is detected on the internal modem. Wake Up on Alarm: You can specify a date and time at which the computer will be turned on automatically. This can be either a single event or a daily event. PCI Wake Up: PCI Wake Up uses PCI Power Management Enabled (PME) to wake up the computer when using token-ring, Ethernet LAN adapters, modems, or other PCI cards capable of waking up the computer.
7. To exit from the Configuration/Setup Utility program, press Esc and follow the instructions on the screen. Wake on LAN This setting is used to enable or disable the IBM-developed Wake on LAN feature. This feature makes it possible for the computer to be turned on remotely by a network server. Remote network management software must be used in conjunction with this feature. To access the Wake on LAN setting: 1. Start the Configuration/Setup Utility program. See “Setup Utility program” on page 241. 2.
System board memory The following matrix cross-references the name of the computer (printed on the logo) and the size, speed, and type of memory modules supported in the computer. Note RAMBUS inline memory module (RIMM) is used in the type 6867 computer. RIMM modules are not compatible with SIMM or DIMM memory modules. Refer to the information below regarding RIMM memory for type 6867.
Procedures to determine memory errors: 1. If a memory error occurs, and the system is operational, run memory diagnostics. 2. If a memory error occurs, and the system is not operational: a. Remove one RIMM module at a time until the system comes up. Note All unused RIMM sockets must have a C-RIMM installed. b. Run memory diagnostics. c. Install the other RIMM and run diagnostics again to identify the failing RIMM.
Computer exploded view (Type 6867) I/O connectors and removal procedures for the cover, CD-ROM/hard drive bracket, CD-ROM drive, hard drive, EIDE and SCSI cable routing, Diskette drive, system board, riser card, power supply, and fan/speaker bracket removal are on the following pages.
Input/Output connectors Monitor USB 2 Serial 2 Mouse 2 1 USB 1 Parallel 2 1 Serial 1 Keyboard IntelliStation - 6867 261
Top and front cover removal Pull Latches To remove top and front cover: 1. Pull left and right pull latches forward then pull cover forward. 2. Lift cover up from the chassis. To install top and front cover: 1. Slide cover down onto the chassis about 4-inches (10.16 cm) from the rear of chassis. 2. Slide cover back to engage the left and right latches.
CD-ROM/hard drive bracket To open the CD-ROM/hard drive bracket: 1. Remove the top cover. 2. Slide the plastic spring loaded cage retainer to the left. 3. Lift the cage up and swing it back to the service position. CD-ROM drive removal To remove the CD-ROM drive: 1. Remove the top cover. 2. Put the CD-ROM/hard drive bracket in its service position. 3. Disconnect the CD-ROM signal and power cables. 4. Remove two screws securing the CD-ROM drive. 5. Pull the CD-ROM drive out of the bracket.
Hard drive removal To remove the hard drive: 1. Remove the top cover. 2. Put the CD-ROM/hard drive bracket in its service position. 3. Disconnect the hard drive signal and power cables. 4. Push in on the left and right plastic tabs of the hard drive rails. 5. Pull the hard drive out of the bracket. Note Remove the plastic rails from the old hard drive and install them on the new hard drive.
Diskette drive removal To remove the diskette drive: 1. Remove the top cover. 2. Disconnect the diskette drive signal and power cables. 3. Remove the front screw of the diskette drive cage. 4. Pull the diskette drive out of the chassis. 5. Remove the two side screws from the diskette drive cage. 6. Remove the diskette drive from its cage.
System board removal System Board Rail Latch Tab System Board Lift Here Tab Pull Here Lift Here To remove the system board: 1. Remove the top cover. 2. Remove all cables connected to the system board. 3. Remove the AGP card, if installed. 4. Remove the retainer side bracket thumb screw. 5. Swing open the retainer side bracket and remove it from the chassis. 6. Lift up on the system board right-hand rail tab to disengage it from the bottom of the chassis. 7.
Riser card removal To remove the riser card: 1. Remove the top cover. 2. Remove the system board. 3. Disconnect all cables from the front and back of the riser card. 4. Remove the two top screws securing the riser card. 5. Remove the riser card from the chassis. Power supply removal Note 1. Make sure the power supply voltage switch is set to the proper operating voltage; 115V or 230V. To remove the power supply: 1. Remove the top cover. 2. Disconnect the power supply connectors. 3.
Fan bracket removal Note 1. If you remove the LED/power cable or the RFID antenna cable, make sure it is routed the same way it was installed. 2. When removing the C2 switch assembly from the fan bracket, use care to pry the switch (alternating at both ends of the switch) from its mounting studs. 3. Make sure the RFID antenna cable is grounded to the chassis by its grounding lug. To remove the fan bracket: 1. Remove the top cover. 2. Remove the air duct. 3. Disconnect the fan and speaker connectors. 4.
System board layout 123 System board locations .1/ .2/ .3/ .4/ .5/ .6/ .7/ .8/ .9/ .1ð/ .11/ .12/ .13/ .14/ .
System board jumper settings The following table contains the jumper setting information. (D) indicates the default setting. Clear CMOS/Flash Boot Block Recovery Use this jumper setting to Clear CMOS or to Flash Boot Block Recover. Jumper Setting Description Clear CMOS 2-3 Clear CMOS/ Flash Recovery Mode Normal Mode 1-2 (D) Processor Speed Settings Processor speed for the IBM IntelliStation 6867 computers are fixed and are determined by the processor. There are no settings required.
Riser card (Type 6867) Riser card, PCI, front view CD Audio PCI PCI PCI Alert on LAN PCI SCSI LED Wake on LAN Fan Tamper RFID Speaker Power LEDs FDD Connector Riser card, back view Power Connector Primary IDE Secondary IDE IntelliStation - 6867 271
Symptom-to-FRU index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with “General checkout” on page 224. See “IBM PC Enhanced Diagnostics error codes” on page 1 when running diagnostics. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined problem” on page 294.
Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples. Beeps 1-2-X Description One Beep A pause (or break) Two beeps A pause (or break) Any number of beeps 4 Four continuous beeps Beep Symptom FRU/Action 1-1-3 CMOS read/write error 1. Run Setup 2. System Board 1-1-4 ROM BIOS check error 1. System Board 1-2-X DMA error 1. System Board 1-3-X 1.
Beep Symptom FRU/Action 3-3-4 Screen initialization failed. 1. Video Adapter (if installed) 2. System Board 3. Display 3-4-1 Screen retrace test detected an error. 1. Video Adapter (if installed) 2. System Board 3. Display 3-4-2 POST is searching for video ROM. 1. Video Adapter (if installed) 2. System Board 4 1. Video Adapter (if installed) 2. System Board All other beep code sequences. 1. System Board One long and one short beep during POST. Base 640 KB memory error or shadow RAM error. 1.
Symptom/Error No beep during POST. FRU/Action 1. See “Undetermined problem” on page 294. 2. System Board 3. Memory Module 4. Any Adapter or Device 5. Riser Card 6. Power Cord 7.
POST error codes In the following index, “X” can represent any number. POST Error Code FRU/Action 000 SCSI Adapter not enabled. 1. Verify adapter device and Bus Master fields are enabled in PCI configuration program. See documentation shipped with computer. 02X 1. SCSI Adapter 08X Check SCSI terminator installation. 1. 2. 3. 4. 101 System board interrupt failure. 1. System Board 102 System board timer error. 1. System Board 106 1. System Board 110 System board memory parity error. 1.
POST Error Code FRU/Action 162 Configuration mismatch. 1. Run Setup and verify Configuration 2. Had a device been added, removed, changed location? If not, suspect that device. 3. Power-on external devices first, then power-on computer. 4. CMOS Backup Battery (See page “Safety information” on page 332.) 5. System Board 6. Riser card 162 And unable to run diagnostics. 1. 2. 3. 4. 163 Clock not updating or invalid time set. 1. Time and Date Set? 2.
POST Error Code FRU/Action 168 Alert on LAN2 error 1. Run Setup. Check to see that Ethernet and Alert on LAN2 are enabled. 2. System Board 3. Riser card 17X, 18X 1. C2 Security 175 1. Run Configuration (See “Setup Utility program” on page 241.) 2. System Board 176 1. Covers were removed from the computer. 177 Corrupted Administrator Password. 1. System Board 178 1. System Board 183 1. Enter the administrator password 184 No RFID Antenna 1.
POST Error Code FRU/Action 229 External cache test error. 1. L2 Cache Memory 2. System Board 262 POST detected a base memory or extended memory type error. 1. Run Setup. Check System Summary menu for memory type change. (See “Setup Utility program” on page 241.) 2. Run the Extended Memory Diagnostic tests. 301 1. Keyboard 2. Keyboard Cable 3. System Board 303 With an 8603 error. 1. 2. 3. 4. 303 With no 8603 error. 1. Keyboard 2. Keyboard Cable 3. System Board 3XX Not listed above. 1.
POST Error Code FRU/Action 6XX Not listed above. 1. 2. 3. 4. 5. 6. 762 Math coprocessor configuration error. 1. Run Setup 2. Processor 3. System Board 7XX Not listed above. 1. Processor 2. System Board 962 Parallel port configuration error. 1. Run Configuration 2. Parallel Adapter (if installed) 3. System Board 9XX 1. Printer 2. System Board 1047 1. 16-Bit AT Fast SCSI Adapter 107X Check SCSI terminator installation. 1. Check SCSI terminator installation. 2. SCSI Cable 3. SCSI Terminator 4.
POST Error Code FRU/Action 1117 Failed baud rate test. 1. Run Enhanced Diagnostics 1162 Serial port configuration error. 1. Run Configuration 2. Serial Adapter (if installed) 3. System Board 11XX Not listed above. 1. System Board 1201 1. System Board 2. Any Serial Device 1202, 1206, 1208, 1209, 12XX 1. Dual Async Adapter/A 2. System Board 3. Any Serial Device 1207 1. Communications Cable 2. Dual Async Adapter/A 13XX 1. Game Adapter 1402 Printer not ready.
POST Error Code FRU/Action 180X, 188X PCI configuration or resource error. 1. Run Setup and verify PCI/ISA configuration settings. 2. If necessary, set ISA adapters to “Not available” to allow PCI adapters to properly configure. 3. Remove any suspect ISA adapters. 4. Rerun diagnostics. 5. PCI Adapter 1962 Boot sequence error. 1. Possible hard disk drive problem, see “Hard disk drive boot error” on page 41. 209X 1. Diskette Drive 2. Diskette Cable 3.
POST Error Code FRU/Action 3115, 3140 1. Network Attached? 2. LF Translator 3. Alternate PC Network-Adapter 4. Cable Problem 31XX 1. Alternate PC Network Adapter 2. LF Translator 3. Cable Problem 36XX 1. GPIB Adapter 38XX 1. DAC Adapter 4611, 4630 1. Multiport/2 Interface Board 2. Multiport/2 Adapter 4612, 4613 4640, 4641 1. Memory Module Package 2. Multiport/2 Adapter 4650 1. Multiport Interface Cable 46XX Not listed above. 1. Multiport/2 Adapter 2. Multiport/2 Interface Board 3.
POST Error Code FRU/Action 8601, 8602 1. Pointing Device (Mouse) 2. System Board 8603, 8604 1. System Board 2. Pointing Device (Mouse) 86XX Not listed above 1. Mouse 2. System Board 89XX 1. PC Music Adapter 2. MIDI Adapter Unit 91XX 1. Optical Drive 2. Adapter 96XX 1. 2. 3. 4. 10101, 10105, 10108, 10112, 10115, 10102, 10106, 10109, 10113, 10116 10104 10107 10111 10114 SCSI Adapter Any SCSI Device System Board Riser card 1.
POST Error Code FRU/Action 101XX Not listed above. 1. 2. 3. 4. 10450, 10451, 10490 10491, 10492, 10499 Read/write error. 1. Run Enhanced Diagnostics 2. Hard Disk Drive 3. System Board 4. Riser card 10452 Seek test error. 1. Run Enhanced Diagnostics 10453 Wrong drive type? Modem Adapter/A Data/Fax Modem System Board Riser card Information only 10454 Sector buffer test error. 1. Run Enhanced Diagnostics 10455, 10456 Controller error. 1.
POST Error Code FRU/Action 10635 1. Power-off computer, wait ten seconds; then power-on the computer. 2. Ethernet Adapter 10651, 10660 1. Check Cables 2. Ethernet Adapter 106XX Not listed above. 1. Ethernet Adapter 107XX 1. 5.25-inch External Diskette Drive 2. 5.25-inch Diskette Drive Adapter/A 109XX Check the adapter cables. 1. ActionMedia Adapter/A 2. System Board 3. Riser card 112XX This adapter does not have cache. 1. 2. 3. 4. 119XX 1. 3119 Adapter 121XX 1. 2. 3. 4. 136XX 1.
POST Error Code FRU/Action 161XX 1. FaxConcentrator Adapter 164XX 1. 120 MB Internal Tape Drive 2. Diskette Cable 3. System Board 4. Riser card 16500 1. 6157 Tape Attachment Adapter 16520, 16540 1. 6157 Streaming Tape Drive 2. 6157 Tape Attachment Adapter 166XX, 167XX 1. Token Ring Adapter 2. System Board 3. Riser card 18001 to 18029 1. Wizard Adapter 2. Wizard Adapter Memory 18031 to 18039 1. Wizard Adapter Cable 185XXXX 1. DBCS Japanese Display Adapter/A 2. System Board 3.
POST Error Code FRU/Action 20105 to 20110 1. Printer/Scanner Option 2. Image Adapter/A 3. Memory Module DRAM, VRAM Image Adapter/A Memory Test failure indicated by graphic of adapter. 1. Replace memory module (shown in graphic.) 206XX 1. 2. 3. 4. 208XX Verify there are no duplicate SCSI ID settings on the same bus. 1. Any SCSI Device 210XXX1 External bus, size unknown. 1. 2. 3. 4. Tape Drive amber LED remains on. 1. Tape Drive 2. SCSI Cable (internal) 3.
POST Error Code FRU/Action 216XX 1. Scanner 217XX If an external device, and power-on LED is off, check external voltages. 1. Rewritable Optical Drive 2. SCSI Adapter 3. SCSI Cable 218XX Check for multi CD tray, or juke box. 1. Changer 219XX 1. SCSI Communications Device 24201Y0, 24210Y0 Be sure wrap plug is attached. 1. ISDN/2 Adapter 2. ISDN/2 Wrap Plug 3. ISDN/2 Communications Cable 273XX 1. 1 Mbps Micro Channel Infrared LAN Adapter 27501, 27503 27506, 27507 1. ServerGuard Adapter 2.
POST Error Code FRU/Action 27562 1. External Power Control not connected 2. External Power Control 3. ServerGuard Adapter 27563, 27564 1. External Power Control 2. ServerGuard Adapter 275XX 1. Update Diagnostic Software 27801 to 27879 1. Personal Dictation System Adapter 2. System Board 3. Riser card 27880 to 27889 1. External FRU (Speaker, Microphone) I999030X Hard disk reset failure. 290 Possible hard disk drive problem, see “Hard disk drive boot error” on page 41.
Miscellaneous error messages Message/Symptom FRU/Action CMOS Backup Battery inaccurate. 1. CMOS Backup Battery See page “Safety information” on page 332. 2. System Board Changing colors. 1. Display Computer will not power-off. See “Power supply” on page 229. 1. Power Switch 2. System Board 3. Riser card Computer will not RPL from server 1. Ensure Network is in startup sequence as first device or first device after diskette. 2. Ensure Network adapter is enabled for RPL. 3.
Message/Symptom FRU/Action Incorrect memory size during POST. 1. Run the Memory tests. 2. Memory Module 3. System Board “Insert a Diskette” icon appears with a known-good diagnostics diskette in the first 3.5-inch diskette drive. 1. 2. 3. 4. 5. Intensity or color varies from left to right of characters and color bars. 1. Display 2. System Board No power, or fan not running. 1. See “Power supply” on page 229. Nonsystem disk or disk error-type message with a known-good diagnostic diskette. 1. 2. 3.
Message/Symptom FRU/Action Serial or parallel port device failure (adapter port). 1. External Device Self-Test OK? 2. External Device 3. Cable 4. Alternate Adapter 5. System Board 6. Riser Card Some or all keys on the keyboard do not work. 1. Keyboard 2. Keyboard Cable 3.
Undetermined problem Check the power supply voltages. See “Power supply” on page 229. If the voltages are correct, return here and continue with the following steps. 1. Power-off the computer. 2. Remove or disconnect the following, if installed, one at a time: a. Non-IBM devices b. External devices (modem, printer, or mouse) c. Any adapters d. Riser card e. Memory modules Before removing or replacing memory modules, see “System board memory” on page 258. f. Extended video memory g. External Cache h.
Model tables Country/Region/Language Use this table to identify the country/region/language of the specific Models that are listed in the Type/Model configuration tables section. In most cases, country or language designation will be identified by the last digit of the model number. Some models might be listed twice, as X and (J), for Country/Language identification. (J) is for Japan only. Table 6. Country/Region/Language Model Definition.
Type/Model configuration tables (6867) Notes Some open bay models are identified as AAP (Authorized Assembler Program) models. AAP models are manufactured by IBM without certain devices such as: – Graphics – Hard Disk Drive – CD-ROM unit – Memory – Video or other option card – Preload AAP IBM Dealers and Business Partners install certain devices (IBM options) in these open bay models. Other then AAP IBM Dealers and Business Partners can purchase these open bay models.
IntelliStation - 6867 297 600 MHz 600 MHz 600 MHz 600 MHz 667 MHz 667 MHz 667 MHz 13X 15X 17X 19X - Open Bay 30X 32X 34X 1. 2. 3. 4. 5. 6. 7. 8. 9. Memory 128 MB RIMM 128 MB RIMM 128 MB RIMM 128 MB RIMM N/A 128 MB RIMM 128 MB RIMM 128 MB RIMM 128 MB RIMM Hard Drive 9.1 GB SCSI 13.5 GB EIDE 9.1 GB SCSI 13.5 GB EIDE N/A 13.5 GB EIDE 9.1 GB SCSI 9.1 GB SCSI 13.
298 IBM PC 300/IntelliStation Vol 3 HMM 667 MHz 667 MHz 733 MHz 733 MHz 733 MHz 733 MHz 800 MHz 800 MHz 800 MHz 37X 39X - Open Bay 40X 41X 45X 49X - Open Bay 52X, E2X 53X, E3X 55X, E5X 1. 2. 3. 4. 5. 6. 7. 8. 9. Memory 128 MHz RIMM 128 MHz RIMM 128 MHz RIMM N/A 128 MB RIMM 128 MB RIMM 128 MB RIMM N/A 128 MB RIMM Hard Drive 9.1 GB SCSI 9.1 GB SCSI 15.0 GB EIDE N/A 9.1 GB SCSI 13.5 GB EIDE 13.5 GB EIDE N/A 9.
IntelliStation - 6867 299 800 MHz 866 MHz 866 MHz 866 MHz 866 MHz 933 MHz 59X 62X, F2X 63X, F3X 65X, F5X 69X 72X, G2X 1. 2. 3. 4. 5. 6. 7. 8. 9. 128 MHz RIMM N/A 128 MHz RIMM 128 MHz RIMM 128 MHz RIMM N/A Memory 15.0 GB EIDE N/A 9.1 GB SCSI 9.1 GB SCSI 15.0 GB EIDE N/A Hard Drive Matrox G400 N/A Elsa GL II (xxMB) Matrox G400 Matrox G400 N/A Graphics N/A = Not included in model. For last digit model number, see “Model tables - Country/Region/Language” on page 295.
Notes: 300 IBM PC 300/IntelliStation Vol 3 HMM
15 13 11 14 16 12 10 17 18 9 19 8 20 7 6 21 5 4 3 2 1 Parts (Type 6867) IntelliStation - 6867 301
Parts listing Index 1 2 3 3 3 4 5 5 6 7 8 9 9 9 9 9 9 10 10 11 12 13 14 15 16 17 18 19 20 21 21 21 302 System (Type 6867) Top and Front Cover Assembly CD-ROM (48X Max) 9.1 GB SCSI 7200RPM Hard Disk Drive 15.0 GB EIDE Hard Disk Drive 13.5 GB EIDE Hard Disk Drive Hard drive Cage Latch Kit 1.44 MB, 3.5-Inch Diskette Drive 1.44 MB, 3.5-Inch Diskette Drive (Japan) 3.5" Diskette Bracket RFID Antenna System Board (no processor, no memory) Pentium III Processor 600/133 MHz. Pentium III Processor 667/133 MHz.
Index System (Type 6867) Video Card - Elsa Gloria ll (AGP) 16 MB SCSI Adapter SCSI Signal Cable (3-drop) SCSI LED Cable Assembly System Board Rails IntelliStation - 6867 FRU No.
Keyboards - PCNext Lite Arabic Belgian-French Belgian-UK Brazil/Portugal Bulgarian Chinese Czech Danish Dutch French French/Canadian-ID 058 French/Canadian-ID 445 German Greek Hebrew Hungarian Icelandic Italian Korean Japanese Latin/Spanish Norwegian Polish Portuguese Romania Russian Serbian/Cyrillic Slovakian Spanish Swed/Finn Swiss French/German Thailand Turkish (ID 179) Turkish (ID 440) UK English US English UK English (ISO Compliant) Yugoslavian 304 IBM PC 300/IntelliStation Vol 3 HMM 37L2555 37L2556
Computer Power Cords Arabic Countries Argentina Australia Belgium Bulgaria Canada Chile Czechoslovakia Denmark Finland France Germany Hungary Israel Italy Latin-America Netherlands New Zealand Norway Paraguay Poland Portugal Serbia Slovakia South Africa Spain Switzerland Switzerland (French, German) U.S.
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Related Service Information Safety notices (multi-lingual translations) . Safety information . . . . . . . . . . . . General safety . . . . . . . . . . . . Electrical safety . . . . . . . . . . . Safety Inspection Guide . . . . . . . Handling electrostatic discharge-sensitive Grounding requirements . . . . . . . Miscellaneous information . . . . . . . . Send us your comments! . . . . . . . . Do you need technical references? . . . . Problem determination tips . . . . . . . File updates . . . . . . . . . . .
Safety notices (multi-lingual translations) The caution and danger safety notices in this section are provided in the following languages: English Brazilian/Portuguese Chinese French German Italian Korean Spanish 308 IBM PC 300/IntelliStation Vol 3 HMM
DANGER To avoid a shock hazard, do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. To avoid shock hazard: The power cord must be connected to a properly wired and earthed receptacle. Any equipment to which this product will be attached must also be connected to properly wired receptacles.
Caution: When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
k32 kg (70.5 lbs) k55 kg (121.2 lbs) Caution: Use safe lifting practices when lifting your machine. Caution: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunications systems, networks, and modems before you open the server covers, unless instructed otherwise in the installation and configuration procedures.
PERIGO Para evitar choques elétricos, não conecte ou desconecte nenhum cabo, nem efetue instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. Para evitar choques elétricos: O cabo de alimentação deve ser conectado a um receptáculo corretamente instalado e aterrado. Todos os equipamentos aos quais este produto será conectado devem também ser conectados a receptáculos corretamente instalados.
cuidado: Ao substituir a bateria, utilize apenas o Número de Peça IBM 33F8354 ou um tipo de bateria equivalente recomendado pelo fabricante. Se seu sistema possuir um módulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de módulo, produzido pelo mesmo fabricante. A bateria contém lítio e pode explodir se não for utilizada, manuseada e descartada de forma adequada. Não: Jogue ou coloque na água Aqueça a mais de 100°C (212°F) Conserte nem desmonte.
k32 kg (70,5 lbs) k55 kg (121,2 lbs) cuidado: Utilize práticas seguras para levantamento de peso ao levantar sua máquina. cuidado: A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicação é perigosa. Para evitar ferimentos pessoais ou danos aos equipamentos, desconecte os cabos de alimentação, sistemas de telecomunicação, redes e modems antes de abrir as tampas do servidor, a menos que receba outras instruções nos procedimentos de instalação e configuração.
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PERIGO Pour éviter tout risque de choc électrique, ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage. Pour éviter tout risque de choc électrique : Les cordons d'alimentation du présent produit et de tous les appareils qui lui sont connectés doivent être branchés sur des socles de prise de courant correctement câblés et mis à la terre.
attention: Remplacez la pile usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d'un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant. La pile contient du lithium et présente donc un risque d'explosion en cas de mauvaise manipulation ou utilisation. Ne la jetez pas à l'eau.
k32 kg k55 kg attention: Ce produit pèse un poids considérable. Faites-vous aider pour le soulever. attention: Le courant électrique circulant dans les câbles de communication et les cordons téléphoniques et d'alimentation peut être dangereux.
VORSICHT Aus Sicherheitsgründen bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungsoder Rekonfigurationsarbeiten durchführen. Aus Sicherheitsgründen: Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen. Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen.
achtung: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren. Die Batterie nicht mit Wasser in Berührung bringen. über 100 C erhitzen. reparieren oder zerlegen.
k32 kg k55 kg achtung: Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten. achtung: An Netz-, Telefon- und Datenleitungen können gefährliche elektrische Spannungen anliegen. Um eine Gefährdung des Benutzers oder Beschädigung des Geräts zu vermeiden, ist der Server auszuschalten.
PERICOLO Per evitare il pericolo di scosse elettriche durante i temporali, non collegare o scollegare cavi, non effettuare l'installazione, la manutenzione o la riconfigurazione di questo prodotto. Per evitare il pericolo di scosse elettriche: collegare il cavo di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza; collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa elettrica correttamente cablata e munita di terra di sicurezza.
ATTENZIONE: Quando si sostituisce la batteria, utilizzare solo una batteria IBM o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore. La batteria contiene litio e può esplodere se utilizzata, maneggiata o smaltita impropriamente.
k32 kg k55 kg ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di di sicurezza. ATTENZIONE: La corrente circolante nei cavi di alimentazione, del telefono e di segnale è pericolosa. Per evitare situazioni pericolose per le persone o danneggiamenti all'apparecchiatura, scollegare i cavi di alimentazione, i sistemi di telecomunicazioni, le reti e ed i modem prima di aprire i coperchi del servente se non diversamente indicato nelle procedure di installazione e configurazione.
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PELIGRO Para evitar una posible descarga eléctrica, no conecte ni desconecte los cables ni lleve a cabo ninguna operación de instalación, de mantenimiento o de reconfiguración de este producto durante una tormenta eléctrica. Para evitar una posible descarga: El cable de alimentación debe conectarse a un receptáculo con una instalación eléctrica correcta y con toma de tierra.
percaución: Al cambiar la batería, utilice únicamente la batería IBM Número de pieza 33F8354 o un tipo de batería equivalente recomendado por el fabricante. Si el sistema tiene un módulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de módulo del mismo fabricante. La batería contiene litio y puede explotar si no se utiliza, manipula o desecha correctamente. Lo que no debe hacer Tirar o sumergir el producto en agua. Exponer el producto a una temperatura superior a 100°C.
k32 kg k55 kg percaución: Alce la máquina con cuidado; el sobrepeso podría causar alguna lesión. percaución: La corriente eléctrica de los cables de comunicaciones, de teléfono y de alimentación puede resultar peligrosa.
Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer. General safety Follow these rules to ensure general safety: 332 Observe good housekeeping in the area of the machines during and after maintenance. When lifting any heavy object: 1. Ensure you can stand safely without slipping. 2. Distribute the weight of the object equally between your feet. 3. Use a slow lifting force.
Electrical safety Observe the following rules when working on electrical equipment. Important Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.
Regularly inspect and maintain your electrical hand tools for safe operational condition. Do not use worn or broken tools and testers. Never assume that power has been disconnected from a circuit. First, check that it has been powered-off. Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds.
Explosive hazards, such as a damaged CRT face or bulging capacitor Mechanical hazards, such as loose or missing hardware The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected. Checklist: 1. Check exterior covers for damage (loose, broken, or sharp edges). 2. Power-off the computer. Disconnect the power cord. 3. Check the power cord for: a. A third-wire ground connector in good condition.
Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge. Notes: 1. Use product-specific ESD procedures when they exceed the requirements noted here.
Miscellaneous information Acronyms, Abbreviations and Terms Term Information ACPA/A ADP AGP Alt ANSI ARTIC ASCII Audio Capture and Playback Adapter Automatic Data Processing Advanced Graphics Port Alternate American National Standards Institute A Real Time Interface Coprocessor American National Standard Code for Interface Interchange Advanced Technology (as in AT Bus) Audio Video Connection Basic Input/Output System (Controls System Resources) Bits Per Second Bytes Per Second The International Telephone
Term Information MCGA Modified Color Graphics Adapter (320 x 200 x 256) Micro Channel Architecture (bus structure) Mega Hertz (million cycles per second) Musical Instrument Digital Interface Multimedia Not Available or Not Applicable National Distribution Division Network Driver Interface Specification Non-Maskable Interrupt National Support Center Non Volatile Random Access Memory Original Equipment Manufacturer Peripheral component interconnect Personal Computer Memory Card International Association Pr
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Do you need technical references? We have a wide range of hardware technical references that provide in-depth information about IBM personal computer products.
Problem determination tips Due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. Verify any recent hardware changes. See “Hardware considerations” on page 342. Verify any recent software changes. See “Software considerations” on page 343. Verify the BIOS is at the latest level. See “BIOS” on page 343. Verify the drivers are at latest levels. See “Drivers” on page 343.
File updates Use the World Wide Web (WWW) to download Diagnostic, BIOS Flash, and Device Driver files. For PC Series 300/700 and IntelliStation systems, the WWW address is: http://www.pc.ibm.com/us/files.html For IBM PC Servers, the WWW address is: http://www.pc.ibm.
Software-generated error messages are displayed if a problem or conflict is found by an application program, the operating system, or both. For an explanation of these messages, refer to the information supplied with the installed software package. Also, refer to “Software considerations.” Multiple messages occur when the first error causes additional errors. Follow the suggested action of the first error displayed.
have the advantage of faster throughput, but the disadvantage of limited error-handling capability and reduced software and hardware compatibility and flexibility. This method is not used in the IBM PC Series systems. Operating system to BIOS to hardware. This is the recommended way. It's the most flexible because it's independent of the hardware. Applications to operating system to BIOS to hardware. This method is inflexible and operating system dependent. Applications to BIOS to hardware.
IRQ conflicts occur when there are multiple assignments to the same interrupt level. If there is an IRQ conflict, the system will hang. Use the systems diagnostics to check for multiple assignments to the same interrupt level before replacing any hardware component. DMA: Accesses the memory by bypassing the processor, which allows the processor more time for applications and programs. Accesses memory directly from the serial and parallel ports on some systems.
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Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
Trademarks The following terms are trademarks of the International Business Machines Corporation in the United States and/or other countries: Aptiva BookManager FaxConcentrator HelpFax IntelliStation OS/2 Personal System/2 PS/2 SelectaSystem SystemXtra TrackPoint II Asset ID Business Partner HelpCenter HelpWare Micro Channel PC 300 Portmaster PS/ValuePoint Skill Dynamics ThinkPad Wake on LAN AT EduQuest HelpClub IBM NetView PC 700 PS/1 Rapid Resume SystemView TrackPoint XGA ActionMedia, Celeron, LANDesk,
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IBM Part Number: 09N8605 Printed in U.S.A.
