IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide
IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide
Notes v Before using this information and the product it supports, read the general information in Appendix B, “Safety information,” on page 127, and Appendix C, “Notices,” on page 161. v The most recent version of this document is available at http://www.ibm.com/pc/support. 12th (July 2010) © Copyright IBM Corporation 2004, 2009. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
About this document This document contains basic configuration information, diagnostic information, error codes, error messages, service information, and a symptom-to-FRU index for the IBM® IntelliStation® Z Pro Types 6223 and 6227 computers. Important: The field replaceable unit (FRU) procedures in this document are intended for trained servicers who are familiar with IBM products. Customer replacement units (CRUs) can be replaced by the customer.
Online support You can download the most current diagnostic, BIOS flash, and device-driver files from http://www.ibm.com/support.
Contents About this document . . . . . . . . . . . . . . . . . . . . . . iii Important safety information . . . . . . . . . . . . . . . . . . . . iii Online support . . . . . . . . . . . . . . . . . . . . . . . . . iv Chapter 1. Introduction . . . . . . . . . Related documentation . . . . . . . . . Notices and statements used in this document. Features and specifications . . . . . . . . What your computer offers . . . . . . . .
Audio connectors . . . . . . . . . . Auxiliary-device (pointing-device) connector Ethernet (RJ-45) connector . . . . . . IEEE 1394A (FireWire) connector . . . . Keyboard connector . . . . . . . . . Parallel connector . . . . . . . . . . Serial connectors . . . . . . . . . . Ultra320 SCSI connector . . . . . . . Universal Serial Bus connectors . . . . Video connector . . . . . . . . . . Chapter 5. Field replaceable units . Microprocessor and heat sink . . . CD-ROM drive . . . . . . . . .
Chapter 7. Parts listing Types System . . . . . . . . . System replaceable units. . . Recovery CD (Windows XP) . Keyboards (CRUs) . . . . . Power cords (CRUs) . . . . 6223 . . . . . . . . . . and 6227 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 116 117 121 121 122 Appendix A. Getting help and technical assistance . Before you call . . . . . . . . . .
viii IntelliStation Z Pro Types 6223 and 6227: Hardware Maintenance Manual and Troubleshooting Guide
Chapter 1. Introduction The IBM IntelliStation Z Pro Types 6223 and 6227 incorporates many of the latest advances in computing technology and can be expanded and upgraded as your needs change. You can obtain up-to-date information about your computer and other IBM computer products at http://www.ibm.com/pc/intellistation/. Note: The illustrations in this document might differ slightly from your hardware.
Your computer might have features that are not described in the documentation that you received with the computer. The documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in your computer documentation. These updates are available from the IBM Web site. Complete the following steps to check for updated documentation and technical updates: 1. 2. 3. 4. 5. Go to http://www.ibm.
Features and specifications The following table provides a summary of the features and specifications of your computer. Depending on your model, some features might not be available, or some specifications might not apply. Table 1.
What your computer offers Your computer uses the following features and technologies: v Multiple microprocessor capability Your computer can be upgraded to a symmetric multiprocessing (SMP) computer through a microprocessor upgrade. v PCI Express, x16, graphics Your computer comes with a graphics adapter installed in the PCI Express x16 slot (slot 1). This high-performance adapter supports high resolutions and includes many performance-enhancing features for your operating-system environment.
Built-in, menu-driven SCSI configuration programs (some models) Diagnostic programs Cooling fans with speed-sensing capability Error codes and messages Error correcting code (ECC) double-data-rate (DDR) synchronous dynamic random access memory (SDRAM) with serial presence detect (SPD) v Hard disk drive partition-based diagnostic programs v Integrated Ethernet controller v v v v v v Monitoring support for temperatures, voltages, and fan speed v Power-on self-test (POST) v Self-Monitoring Analysis and Report
Controls, LEDs, and connectors The following illustration shows the controls, LEDs, and front connectors on the IntelliStation Z Pro Types 6223 and 6227 computers. See “Input/output connectors” on page 53 for an illustration and description of the connectors on the rear of the computer.
System-error LED When this amber LED is lit, it indicates that a system error has occurred. An LED on the system board is also lit to help isolate the error. CD-ROM drive activity LED When this LED is lit, it indicates that the CD-ROM drive is in use. CD-eject button Press this button to insert a CD into or remove a CD from the CD-ROM drive.
Turning on the computer Note: When you connect the power cord to the computer and an ac power source, the power-supply fan will run and continue to run when the computer is in standby mode to provide cooling to the power supply. When the computer is connected to an ac power source but is not turned on, the operating system does not run, and all core logic is shut down; however, the computer can respond to remote requests to turn on the computer.
Turning off the computer Note: When you connect the power cord to the computer and an ac power source, the power-supply fan will run and continue to run when the computer is in standby mode to provide cooling to the power supply. When you turn off the computer and leave it connected to ac power, the computer can respond to requests, such as a remote request to turn on the computer. To remove all power from the computer, you must disconnect it from the power source.
Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 The computer can be turned off in any of the following ways: v You can turn off the computer through the operating system.
Chapter 2. Configuring the computer Detailed information about configuring the computer is in the IBM IntelliStation Z Pro User’s Guide on the IBM Documentation CD. The latest information about these programs and the most recent device-driver files are available at http://www.ibm.com/support.
Starting the Configuration/Setup Utility program Complete the following steps to start the Configuration/Setup Utility program: Note: When you use your computer for the first time, you might want to use the Configuration/Setup Utility menu choice Load Default Settings to reset the Configuration/Setup Utility menu choices to the factory default settings, in case they were changed before you received the computer. Otherwise, some choices might not appear in the list of menu choices. 1.
Chapter 3. Diagnostics This chapter provides basic troubleshooting information to help solve some common problems that might occur with the computer. If you cannot locate and correct the problem using the information in this section, see Appendix A, “Getting help and technical assistance,” on page 125 for more information. General checkout Follow the checkout procedure for diagnosing hardware problems.
Complete the following steps to perform the checkout procedure: 001 IS THE SERVER PART OF A CLUSTER? YES. Schedule maintenance for the system. Shut down all systems related to the cluster. Run the storage test. NO. Go to step 002 . 002 IF 1. 2. 3. 4. 5. 6. THE SERVER IS NOT PART OF A CLUSTER: Turn off the server and all external devices. Check all cables and power cords. Set all display controls to the middle position. Turn on all external devices. Turn on the server.
v Diagnostic programs The system diagnostic programs are on a hidden partition on the hard disk. These programs are the primary methods of testing the major components of your computer. See “Diagnostic programs and error messages” on page 16 for more information. v Symptom-to-FRU index This index problem symptoms and steps to correct each problem. See the Chapter 6, “Symptom-to-FRU index,” on page 83 for more information.
POST error messages POST error messages can appear when a problem is detected during startup. For a complete list of POST messages, see “POST error codes” on page 85. Diagnostic programs and error messages Note: When using diagnostics with a USB keyboard and mouse attached, you must first enable USB emulation. Complete the following steps to enable USB emulation: 1. Restart the computer and press F1 to start the Configuration/Setup Utility. 2. Select Devices and I/O Ports. 3. Select USB Setup. 4.
Starting the diagnostic programs and viewing the test log The IBM Enhanced Diagnostics programs isolate problems from the computer hardware and software. The programs run independently of the operating system. This method of testing is generally used when other methods are not accessible or have not been successful in isolating a problem suspected to be hardware related. Complete the following steps to view the test log. Note: If you are already running the Enhanced Diagnostics program, begin with step 4.
v v v v v Duplicate SCSI IDs in the same SCSI chain An incorrectly installed SCSI terminator A defective SCSI terminator An incorrectly installed cable A defective cable To solve the problem, make sure that: v The external SCSI devices are turned on. External SCSI devices must be turned on before the computer. v The cables for all external SCSI devices are connected correctly. v The last device in each SCSI chain is terminated correctly. v The SCSI devices are configured correctly.
Complete the following steps to download the BIOS (flash) update files: 1. http://www.ibm.com/support. 2. In the Downloads category, click Downloads & drivers. 3. In the Brand field, select IntelliStation. 4. In the Family field, select IntelliStation Z Pro. 5. 6. 7. 8. In the Type field, select 6223 and click Continue. In the Filter by category field, select BIOS (system). Scroll down and select the applicable file for your operating system.
Default (pins 1 and 2) BIOS crisis recovery (no jumper) 321 321 (JCON1) CMOS data (JCMOS1) Default (pins 1 and 2) Clear CMOS data (pins 2 and 3) 6. Remove the boot block recovery jumper from pins 1 and 2. 7. Replace any adapters that were removed; then, replace the support bracket and replace the cover. 8. Connect the computer to a power source, keyboard, monitor, and mouse. 9. Insert the POST/BIOS update (flash) recovery diskette or CD into the diskette drive or CD-ROM drive. 10.
2. 3. 4. 5. Turn off the computer and all attached devices. Disconnect the power cord. Remove the side cover and support bracket. Locate the CMOS recovery jumper (JCMOS1) on the system board, removing any adapters that impede access to the jumper. An illustration showing the location of the jumper on the system board is in “Recovering from a POST/BIOS update failure” on page 19. 6. Move the CMOS recovery jumper from pins 1 and 2 to pins 2 and 3. 7.
5. Insert the new battery: a. Tilt the battery so that you can insert it into the socket on the side opposite the battery clip. b. Press the battery down into the socket until it clicks into place. Make sure that the battery clip holds the battery securely. 6. Replace the cover and connect the cables. 7. Turn on the computer. 8. Start the Configuration/Setup Utility program and set configuration parameters. v Set the system date and time. v Set passwords if necessary. v Save the configuration.
Chapter 4. Installing options This chapter provides instructions for installing or replacing hardware options in your computer. For a list of supported options for your computer, go to http://www.ibm.com/pc/; then, select your country and navigate to the list of options for your computer.
v While the device is still in its static-protective package, touch it to an unpainted metal part of the computer for at least 2 seconds. This drains static electricity from the package and from your body. v Remove the device from its package and install it directly into the computer without setting down the device. If it is necessary to set down the device, put it back into its static-protective package. Do not place the device on your computer cover or on a metal surface.
Removing the side cover To remove the cover, you might find it easier to lay the computer on its side. Complete the following steps to remove the side cover of the computer: 1. Review the “Installation guidelines” on page 23. 2. Turn off the computer and all attached devices (see “Turning off the computer” on page 9); then, disconnect all power cords and external cables. 3. Pull down on the cover-release handle; then, pull the cover straight up and lift the side cover off the computer and set it aside.
Removing the bezel When working with some devices, such as additional optical drives, you must first remove the bezel to access the device. To install or remove options, you might find it easier to lay the computer on its side. Complete the following steps to remove the bezel: 1. Unlock the side-cover lock. 2. Remove the side cover (see “Removing the side cover” on page 25). 3. Locate the two bezel clips that are securing the bezel to the computer chassis.
v Your computer comes with adapter connectors or slots. The video adapter is installed in the PCI Express x16 slot (slot 1). You can install up to five additional adapters in your computer in PCI slots 2 and 3, and PCI-X slots 4, 5, and 6. v You can install full-length adapters in PCI slot 3, and PCI-X slots 4, 5, and 6. However, a full-length adapter will not fit in PCI slot 2 and is not supported. None of the expansion slots are hot-plug slots. v Your computer supports 5.
6. Remove the expansion-slot cover. From the rear of the computer, press on the slot cover. Grasp it and pull it out of the expansion slot. Store it in a safe place for future use. Attention: Expansion-slot covers must be installed on all empty slots. This maintains the electronic emissions standards of the computer and ensures proper ventilation of computer components. 7. Follow the instructions that come with the adapter to set jumpers or switches, if any.
9. Carefully grasp the adapter by the top edge or upper corners and move the adapter directly from the static-protective package to adapter slot (avoid touching the components and gold-edge connectors on the adapter). Align the adapter with the expansion slot guides; then, press the adapter firmly into the expansion slot. Attention: Make sure that the adapter is correctly seated in the expansion slot before you turn on the computer.
Cabling an optional SCSI adapter You can install an optional SCSI adapter in your computer to control the internal hard disk drives and provide additional RAID capabilities. With a SCSI adapter installed, you can configure the internal hard disk drives into disk arrays. You can also cable a SCSI adapter to external hard disk drives. See your SCSI adapter option documentation for complete instructions for installing a SCSI adapter in your computer and for additional information about SCSI adapters. Notes: 1.
Installing a drive Depending on your computer model, one or more of the following drives might be installed in your computer: v Diskette drive (optional) v Hard disk drive v CD-ROM, CD-RW, or DVD/CD-RW combo drive Your Z Pro Type 6223 computer comes with an IDE CD-ROM drive in bay 1 and a hard disk drive in bay 4.
v Two Serial ATA hard disk drive connectors are on the system board. v If you install SCSI hard disk drives and SATA hard disk drives in the same computer, note the following HostRAID considerations for hard disk drives: – You can enable HostRAID on only one subsystem (SCSI or SATA). – If HostRAID is enabled on a subsystem, you can install boot hard disk drives on that subsystem only.
5. Use a screwdriver to pry the filler panel and EMC shield away from the computer. EMC shield Filler panel Note: If you are installing a drive that contains a laser, observe the following safety precaution. Chapter 4.
Statement 3 CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
8. To install a drive in bay 2, complete the following steps: a. Remove the large drive clip attached to the side of bay 2 of the drive cage for bays 1, 2, and 3 (see the figure below). Slide the drive clip to the left to disengage it from the drive cage; then, snap the drive clip into the screw holes on the side of the drive. Drive release tabs Drive clip b. If you are installing a 5.25-in. drive in bay 2, slide the drive into the drive bay until it snaps in place. If you are installing a 3.5-in.
10. Determine whether the drive is an IDE or SCSI device; then, connect one end of the applicable signal cable into the back of the drive and make sure that the other end of this cable is connected into the applicable IDE or SCSI connector on the system board. 11. Route the signal cable so that it does not block the airflow to the rear of the drives or over the microprocessor and memory. 12. If you have another drive to install or remove, do so now. 13. Connect the power cable to the back of the drive.
Complete the following steps to install a SCSI or Serial ATA (SATA) hard disk drive: 1. Read the safety information beginning on page 127 and the “Installation guidelines” on page 23. 2. Turn off the computer and peripheral devices and disconnect all external cables and power cords. 3. Unlock the side cover. 4. Remove the side cover (see “Removing the side cover” on page 25). 5. Disconnect the fan connector for the fan that is attached to the back of the drive cage from the system board. 6.
7. Grasp the fan latch on the fan assembly that is over the drive cage and pull it outward to disengage it from the drive cage and rotate it to the side. Drive-cage retention tab Fan assembly Fan latch 8. If your computer has preinstalled hard disk drives in the drive cage, disconnect the power and signal cables from the rear of the drives. 9. Remove the empty drive tray from the drive bay in which you want to install the drive. 10.
12. Attach the new drive to the drive tray. Place the drive on the drive tray and align the holes on the drive with the mounting pins on the drive tray. Gently pull both sides of the drive tray outward and insert the mounting pins into the holes on the drive. 13. Align the drive assembly with the guide rails in the bay (make sure that the connector end of the drive is facing you). 14. Gently slide the drive assembly into the drive bay until the drive snaps into place. 15.
Power and signal cables for internal drives Your computer uses cables to connect IDE, Serial ATA, and SCSI devices to the power supply and to the system board. (See “System board internal connectors” on page 72 for the location of system-board connectors.) Review the following information before connecting power and signal cables to internal drives: v The drives that are preinstalled in your computer come with power and signal cables attached.
Installing memory modules The following notes describe the types of dual inline memory modules (DIMMs) that the computer supports and other information that you must consider when installing DIMMs: v The computer comes with either two 256 MB or two 512 MB memory DIMMs installed in DIMM 1 and DIMM 2 memory connectors. The second pair of DIMMs must be installed in DIMM 3 and DIMM 4 memory connectors and the third pair in DIMM 5 and DIMM 6 memory connectors. v DIMMs must be installed in matched pairs.
Important: Although the computer supports a maximum of 8 GB of system memory, the Microsoft Windows operating systems recognize and support a maximum of 4 GB of system memory. v The memory controller in the computer provides Chipkill memory protection if the DIMMs are 1 GB or larger, or if the computer is populated with 512 MB x4 DIMMs. Chipkill memory protection is a technology that protects the computer from a single chip failure on a DIMM.
8. Insert the DIMM into the connector. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously. The retaining clips snap into the locked position when the DIMM is firmly seated in the connector. If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly installed. Open the retaining clips, remove the DIMM, and then reinsert it. DIMM 4 DIMM 5 DIMM 6 DIMM 3 DIMM 2 DIMM 1 9.
Installing a second microprocessor Your computer comes with one microprocessor installed on the system board. Your computer supports up to two microprocessors. With two microprocessors, your computer can operate as a symmetric multiprocessing (SMP) computer. With SMP, certain operating systems and application programs can distribute the processing load among the microprocessors. Note: When installing microprocessor options, lay the computer on its side.
3. Disconnect all external cables and power cords. 4. Remove the side cover (see “Removing the side cover” on page 25). 5. Disconnect the fan connector for the fan that is attached to the back of the drive cage from the system board. 6. Press in on the drive-cage release lever and rotate the drive cage all the way out of the computer until it locks into place over the drive-cage retention tab. The open ends of the drive slots and installed drives will face you.
DIMMs VRM for second microprocessor Heat sink release lever Microprocessor 2 Heat sink 2 Microprocessor baffle assembly Microprocessor air baffle 9. Locate the second microprocessor socket (Microprocessor 2) on the system board. 10. Remove the microprocessor baffle assembly from the second microprocessor socket. a. Press down on the blue touch point of the heat-sink release lever and rotate the lever all the way out until it stops. b.
Attention: 1) Do not use excessive force when pressing the microprocessor into the socket. 2) Make sure that the microprocessor is oriented and aligned correctly with pin number 1 in the socket before you try to close the lever. The following illustration shows the alignment marks for both microprocessors and sockets. Microprocessor 1 Alignment marks Microprocessor 2 Microprocessor socket 1 Heat-sink release levers Retention bracket springs Microprocessor socket 2 Microprocessorrelease levers d.
14. Replace the air baffle for the microprocessors. Slant the front of the air baffle for the microprocessors downward at an angle while moving it forward; then, rotate the rear of the air baffle down until it snaps into place (it will become stationary). 15. Rotate the drive cage back into the computer and reconnect the fan connector on the fan assembly on the drive cage to the system board. 16. If you have other options to install or remove, do so now.
7. Replace any adapters that you removed in step 3. Close the front adapter-retention bracket and replace the rear adapter-retention bracket. 8. Replace the cover (see “Replacing the side cover” on page 51). 9. Reconnect the external cables and power cords. Turn on the attached devices, and turn on the computer. 10. Use the SCSISelect program to configure SCSI channel A. Installing a security rope clip To help prevent hardware theft, you can add a security rope clip and cable to your computer.
5. Thread the cable through the rope clip and around an object that is not part of or permanently secured to the building structure or foundation and from which the cable cannot be removed. Fasten the cable ends together with a lock. After you add the security cable, make sure that it does not interfere with other cables that are connected to the computer. Rope clip 6. If you have other options to install or remove, do so now; otherwise, replace the side cover (see “Replacing the side cover” on page 51).
Replacing the side cover Complete the following steps to replace the side cover. 1. Before installing the cover, check that all cables, adapters, and other components are installed and seated correctly and that you have cleared all work tools from inside the computer. 2. Install the side cover by placing it into position on the computer. Make sure that the lip on the bottom of the cover rests inside the ledge on the bottom of the chassis before rotating the cover toward the computer.
Connecting external options You can connect a number of optional external devices to the connectors on the rear and front of the computer. Complete the following steps to connect an external device: 1. Read the safety information beginning on page 127, the guidelines in “Handling static-sensitive devices” on page 23, and the documentation that comes with your options. 2. Turn off the computer and all attached devices (see “Turning off the computer” on page 9). 3.
Input/output connectors Connect optional external devices to the connectors on the front and rear of the computer. Your computer has the following input/output (I/O) connectors: v One audio line in v Two audio line out v Two audio microphone v One Ethernet v Two IEEE 1394A (FireWire) v One keyboard v One mouse v One parallel v Two serial v Six Universal Serial Bus (USB) 2.0 v One video The following illustration shows the locations of the connectors on the rear of the computer.
Audio connectors Use the audio connectors to connect external audio equipment to the computer. The following illustration shows the audio connectors. Line out (green) Line in (blue) Mic (pink) Line in There is one line-in connector on the rear of the computer. The computer receives audio signals through this connector from an external audio device. Line out There are two line-out connectors, one on the front and one on the rear of the computer.
The Ethernet connector has one LED that indicates Ethernet-link status. When this LED is lit, it indicates that there is an active connection on the Ethernet port. Activity between the computer and the network is indicated by the Ethernet transmit/receive activity LEDs on the front and rear of the computer (see “Controls, LEDs, and connectors” on page 6).
cable that does not exceed 3 meters (9.8 ft). Use the Devices and I/O Ports options in the IBM Configuration/Setup Utility program to configure the parallel connector as bidirectional. Serial connectors There are two serial connectors on the rear of the computer. Use these connectors to connect serial devices. The following illustration shows a serial connector. 5 1 6 9 Ultra320 SCSI connector Your computer has an integrated SCSI controller.
Universal Serial Bus connectors There are six Universal Serial Bus (USB) 2.0 connectors, two on the front and four on the rear of the computer. Use the USB connectors to connect optional telephony and multimedia devices. USB 2.0 technology transfers data at up to 480 Mbps (Mb per second) with a maximum of 127 external devices and a maximum signal distance of 5 meters (16 ft) per segment (if the device that is attached to the computer is a USB 2.0 device).
Models with the NVIDIA Quadro FX 1300 or NVIDIA Quadro FX 3400 video adapter come with a DVI-I to VGA style analog converter for each DVI-I connector. Attention: To get the best performance from the NVIDIA Quadro FX 3400 video adapter, you must connect the video adapter to the computer power supply. Otherwise, the video adapter will be operating with very limited power, resulting in a decrease in performance for some applications.
Chapter 5. Field replaceable units Microprocessor and heat sink . . . CD-ROM drive . . . . . . . . . Non-hot swap power supply . . . . Rear-adapter retention bracket . . . I/O card retainer . . . . . . . . Front (microprocessor) fan . . . . Hard drive fan . . . . . . . . . Power/LED switch assembly . . . . Card/bracket assembly . . . . . . Speaker . . . . . . . . . . . System board . . . . . . . . . System board option connectors . System board internal connectors . System board external connectors .
Microprocessor and heat sink Before you begin: v Read the “Installation guidelines” on page 23. v Read Appendix B, “Safety information,” on page 127. v Review the information in “System reliability considerations” on page 23. To remove the microprocessor and heat sink, complete the following steps. DIMMs VRM for second microprocessor Heat sink release lever Microprocessor 2 Heat sink 2 Microprocessor baffle assembly Microprocessor air baffle 1. Turn off the computer and remove external cables. 2.
Lever fully open 5. Rotate the microprocessor socket lever arm upward to its maximum vertical position (135°), and lift the microprocessor up and out of the computer. 6. To install a microprocessor, see “Installing a second microprocessor” on page 44, beginning with step 8 on page 45. CD-ROM drive Before you begin: v Read Appendix B, “Safety information,” on page 127. v Review the information in “System reliability considerations” on page 23. To remove the CD-ROM drive, complete the following steps: 1.
Non-hot swap power supply Before you begin: v Read Appendix B, “Safety information,” on page 127. v Review the information in “System reliability considerations” on page 23. To remove the non-hot-swap power supply, complete the following steps: 1. Turn off the computer, if it is on. 2. Disconnect the power cord from the power source and from the computer; then, disconnect all external cables. 3. Remove the cover (see “Removing the side cover” on page 25). 4.
Rear-adapter retention bracket Before you begin: v Read Appendix B, “Safety information,” on page 127. v Review the information in “System reliability considerations” on page 23. To remove the rear-adapter retainer, complete the following steps: 1. Turn off the computer, if it is on. 2. Disconnect the power cord from the power source and from the computer; then, disconnect all external cables. 3. Remove the side cover (see “Removing the side cover” on page 25). 4.
I/O card retainer Before you begin: v Read Appendix B, “Safety information,” on page 127. v Review the information in “System reliability considerations” on page 23. To remove the I/O card retainer, complete the following steps: 1. Turn off the computer, if it is on. 2. Disconnect the power cord from the power source and from the computer; then, disconnect all external cables. 3. Remove the side cover (see “Removing the side cover” on page 25). 4.
Front (microprocessor) fan Before you begin: v Read Appendix B, “Safety information,” on page 127. v Review the information in “System reliability considerations” on page 23. To remove a front fan, complete the following steps: 1. Turn off the computer, if it is on. 2. Disconnect the power cord from the power source and from the computer; then, disconnect all external cables. 3. Remove the cover (see “Removing the side cover” on page 25). 4. Remove the front bezel (see “Removing the bezel” on page 26). 5.
To 1. 2. 3. 4. install the new front fan assembly, complete the following steps: Place the fan in position against the chassis. Guide the rubber extensions through the apertures. Use needle-nosed pliers to pull the extensions through the apertures. Connect the fan cable. 5. Slide the fan baffle into place and guide the tabs into the slots in the chassis until they lock in place. 6. If you removed the adapters and front I/O card retainer, replace the retainer and then the adapters. 7.
Fan Fan latch Fan assembly 6. On the side of the drive cage facing the front of the computer, grasp the fan latch and pull it away from the drive cage, rotating it up. 7. Grasp the duct at the pivot points and pull them outward until they detach from the drive cage. 8. Set the assembly on a level work surface with the fan facing up. 9. Use side cutters to sever the four rubber extensions securing the fan to the duct and remove the fan.
Power/LED switch assembly Before you begin: v Read the “Installation guidelines” on page 23. v Read Appendix B, “Safety information,” on page 127. v Review the information in “System reliability considerations” on page 23. To remove the power/LED switch assembly, complete the following steps: 1. Turn off the computer, if it is on. 2. Disconnect the power cord from the power source and from the computer; then, disconnect all external cables. 3.
Card/bracket assembly Note: v Read “Installation guidelines” on page 23. v Read the safety notices at Appendix B, “Safety information,” on page 127. v Read “Handling static-sensitive devices” on page 23. Complete the following steps to remove the card/bracket connector assembly: 1. Turn off the computer and attached devices. 2. Disconnect the power cord from the power source and from the computer; then, disconnect all external cables. 3. Remove the side cover (see “Removing the side cover” on page 25. 4.
Speaker Note: v Read “Installation guidelines” on page 23. v Read the safety notices at Appendix B, “Safety information,” on page 127. v Read “Handling static-sensitive devices” on page 23. Complete the following steps to remove the speaker: 1. Turn off the computer and attached devices. 2. Disconnect the power cord from the power source and from the computer; then, disconnect all external cables. 3. Remove the side cover (see “Removing the side cover” on page 25. 4.
System board This section contains service information for the system board. System board option connectors The following illustration shows the system board connectors for user-installable options. DIMM 3 Slot 3 PCI DIMM 4 Slot 2 PCI Slot 4 PCI-X Slot 1 PCI Express x 16 Slot 5 PCI-X DIMM 2 DIMM 1 DIMM 5 DIMM 6 Slot 6 PCI-X Battery Remote Supervisor Adapter II Microprocessor 2 Microprocessor 1 Microprocessor 2 VRM Chapter 5.
System board internal connectors The following illustration shows the internal connectors on the system board.
System board external connectors The following illustration shows the external input/output port connectors on the system board. Mouse Keyboard Serial 1 Parallel Video 2 1 USB 1 USB 2 Ethernet Serial 2 Front USB Chapter 5.
System board error LEDs The following illustration shows the LEDs on the system board.
System board jumpers and switches This section describes the jumpers and switches on the system board.
Removing the system board Before you begin: v Read Appendix B, “Safety information,” on page 127. v Review the information in “System reliability considerations” on page 23. Notes: 1. When replacing the system board, you must either update the server with the latest firmware or restore the pre-existing firmware that the customer provides on a diskette or CD image. 2. Removing the system board will be easier if the server is turned on its side. To remove the system board, complete the following steps: 1.
Heat sink retention module screws (8 places) Heat sink retention module System board I/O port standoff screws (6 places) System board retention latch 9. Remove the six I/O port standoff screws and set them in a safe place. 10. Remove the eight heat sink retention module screws and set them in a safe place; then, remove the heat sink retention module. 11. Move the retention latch toward the rear of the computer. 12.
Top/side cover Before you begin: v Read Appendix B, “Safety information,” on page 127. v Review the information in “System reliability considerations” on page 23. To remove the top/side cover, complete the following steps: 1. Turn off the computer, if it is on. 2. Disconnect the power cord from the power source and from the computer; then, disconnect all external cables. 3. Remove the side cover (see “Removing the side cover” on page 25). 4. Remove the front bezel (see “Removing the bezel” on page 26). 5.
Bezel-release latch Before you begin: v Read Appendix B, “Safety information,” on page 127. v Review the information in “System reliability considerations” on page 23. To remove the bezel-release latch, complete the following steps: 1. Turn off the computer, if it is on. 2. Disconnect the power cord from the power source and from the computer; then, disconnect all external cables. 3. Remove the side cover (see “Removing the side cover” on page 25). 4.
To replace the bezel-release latch, complete the following steps: 1. Align the bezel-release latch with the slots on the underside of the top of the chassis, and slide it into place. 2. Replace the CD-ROM drive (see “Installing a drive in bay 2 or 3” on page 32). 3. Replace the front bezel (see “Replacing the bezel” on page 50). 4. Replace the side cover (see “Replacing the side cover” on page 51). 5. Connect all external cables; then, connect the power cord, and reconnect the computer to power. 6.
Handle assembly Before you begin: v Read Appendix B, “Safety information,” on page 127. v Review the information in “System reliability considerations” on page 23. To remove the handle cap, complete the following steps: 1. Turn off the computer, if it is on. 2. Disconnect the power cord from the power source and from the computer; then, disconnect all external cables. 3. Use a flathead screwdriver to gently press in and down on the tabs on the interior side wall of the handle. Tab locations 4.
82 IntelliStation Z Pro Types 6223 and 6227: Hardware Maintenance Manual and Troubleshooting Guide
Chapter 6. Symptom-to-FRU index This index supports IntelliStation Z Pro Types 6223 and 6227 computers. Notes: 1. Check the configuration before you replace a CRU or FRU. Configuration problems can cause false errors and symptoms. 2. For IBM devices that are not supported by this index, see the documentation for that device. 3. Always start with “General checkout” on page 13. The symptom-to-FRU index lists symptoms, errors, and the possible causes. The most likely cause is listed first.
Note: See “System replaceable units” on page 117 to determine which components should be replaced by a field service technician. Beep/symptom FRU/action 1-2-1 v System board (Programmable Interval Timer failed.) 1-2-2 (DMA page register test failed.) v System board 1-2-3 (DMA page register write/read failed.) v System board 1-3-1 (First 64K RAM test failed.) 1. DIMM 2-1-1 (Secondary DMA register failed.) v System board 2-1-2 (Primary DMA register failed.
Note: See “System replaceable units” on page 117 to determine which components should be replaced by a field service technician. Beep/symptom FRU/action 3-2-4 (Failure comparing CMOS memory size against actual.) 1. DIMM 2. Battery 3. System board 3-3-1 (Memory size mismatch occurred.) 1. DIMM 2. Battery 3. System board 3-3-2 (Critical SMBus error occurred, I2C error) 1. Disconnect the computer power cord from outlet, wait 30 seconds, and retry. 2. Microprocessor 3. DIMMs 4. SCSI backplane 5.
Note: See “System replaceable units” on page 117 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 129 (Internal cache (L1) error) 1. Optional microprocessor 151 (Real time clock error) 1. Battery 161 (Real time clock battery error) 1. Run the Configuration/Setup Utility program. 2. Microprocessor 2. System board 2. Battery. 3. System board.
Note: See “System replaceable units” on page 117 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 229 (Internal cache (L2) error) 1. Microprocessor 289 (DIMM disabled by the user or system.) 1. Run the Configuration/Setup Utility program. 2. Optional microprocessor 2. DIMM. 3. System board. 301 (Keyboard or keyboard controller error) 1. Keyboard 303 (Keyboard controller error) 1. Replace the PS/2 keyboard with a USB keyboard.
Note: See “System replaceable units” on page 117 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 1800 (No more hardware interrupt available for PCI adapter.) 1. Run the Configuration/Setup Utility program. 1801 (No more ROM space available for PCI adapter.) 1. Run the Configuration/Setup Utility program. 2. Remove adapter. 2. Remove adapter. 3. Disable the adapter BIOS and run the Configuration/Setup Utility program.
Note: See “System replaceable units” on page 117 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 2462 (Video configuration error) 1. Video adapter (if installed) 5962 (IDE CD-ROM drive configuration error) 1. Run the Configuration/Setup Utility program. 2. System board. 2. CD-ROM drive. 3. CD-ROM power cable. 4. IDE cable. 5. System board. 6. Battery. 8603 (Pointing-device error) 1.
Note: See “System replaceable units” on page 117 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 00180xxx (PCI adapter has requested resources that are not available) 1. Reorder adapters in PCI slots. 2. Verify that boot device is positioned early in the scan order so that it is executed by POST. 3. Verify that all adapters are set correctly in Configuration/Setup Utility program, changing memory settings if necessary. 4.
Error code/symptom FRU/action 001-250-000 (Failed system board ECC) v System board 001-250-001 (Failed Processor Board ECC) v System board 001-292-000 (Core system: failed/CMOS checksum failed) v Load BIOS code defaults and rerun test. 005-XXX-000 (Failed Video test) 1. Video adapter 2. System board 011-XXX-000 (Failed COM1 Serial Port test) 1. Check loopback plug connected to externalized serial port. 011-XXX-001 (Failed COM2 Serial Port test) 1.
Error code/symptom FRU/action 165-060-000 (Service Processor: RSA may be busy) 1. Rerun the diagnostic test. 2. Fix other error conditions that might be keeping the Remote Supervisor Adapter II busy. Refer to the error log and diagnostic panel. 3. Disconnect all computer and option power cords from the computer, wait 30 seconds, reconnect, and retry. 4. System board. . 165-198-000 (Service Processor: Aborted) 1. Rerun the diagnostic test. 2.
Error code/symptom FRU/action 166-342-000 System Management: Failed (RSA BIST indicate failed tests.) 1. Make sure that the latest firmware levels for Remote Supervisor Adapter II and BIOS are installed. 2. Disconnect all computer and option power cords from the computer, wait 30 seconds, reconnect, and retry. 3. Remote Supervisor Adapter II. 180-XXX-000 (Diagnostics LED failure) v Run diagnostic LED test for the failing LED.
Error code/symptom FRU/action 217-XXX-002 (Failed Fixed Disk test) Note: If RAID is configured, the fixed disk number refers to the RAID logical array. 1. Fixed Disk 3 217-XXX-003 (Failed Fixed Disk test) Note: If RAID is configured, the fixed disk number refers to the RAID logical array. 1. Fixed Disk 4 217-XXX-004 (Failed Fixed Disk test) Note: If RAID is configured, the fixed disk number refers to the RAID logical array. 1.
Diagnostic error LEDs Lit LED FRU/action DIMM x (where x = DIMM 1-6; see “System 1. DIMM x board error LEDs” on page 74) 2. System board Microprocessor x (where x = 1-2; see “System board error LEDs” on page 74) 1. Microprocessor x 2. System board Fan x (where x = 1, 2, or 4; see “System 1. Fan x board error LEDs” on page 74) 2. System board Note: This feature is supported with optional Remote Supervisor Adapter II only.
Note: See Chapter 7, “Parts listing Types 6223 and 6227,” on page 115 to determine which components are replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU). CD-ROM drive Symptom FRU/action CD-ROM drive tray is not 1. Insert the end of a paper clip into the manual tray-release opening. working. (The computer must be 2. Run CD-ROM diagnostics. powered on.) 3. CD-ROM drive.
Note: See Chapter 7, “Parts listing Types 6223 and 6227,” on page 115 to determine which components are replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU). Hard disk drive Symptom FRU/action System stops responding during 1. Remove the hard disk drive being tested when the computer stopped hard disk drive diagnostic test. responding and try the diagnostic test again. 2.
Note: See Chapter 7, “Parts listing Types 6223 and 6227,” on page 115 to determine which components are replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU). Memory Symptom FRU/action The amount of system memory displayed is less than the amount of physical memory installed. 1. Verify that: v The memory modules are seated properly. v You have installed the correct type of memory.
Note: See Chapter 7, “Parts listing Types 6223 and 6227,” on page 115 to determine which components are replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU). Monitor Symptom FRU/action The screen is blank. 1. Verify that: v The computer power cord is connected to the computer and a working electrical outlet. v The monitor cables are connected properly. v The monitor is turned on and the brightness and contrast controls are adjusted correctly.
Note: See Chapter 7, “Parts listing Types 6223 and 6227,” on page 115 to determine which components are replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU). Monitor Symptom FRU/action The screen is wavy, unreadable, 1. If the monitor self-tests show the monitor is working properly, consider rolling, distorted, or has screen the location of the monitor. Magnetic fields around other devices (such as jitter.
Note: See Chapter 7, “Parts listing Types 6223 and 6227,” on page 115 to determine which components are replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU). Option Symptom FRU/action An IBM option that used to work 1. Verify that all of the option hardware and cable connections are secure. does not work now. 2. If the option comes with its own test instructions, use those instructions to test the option. 3.
Note: See Chapter 7, “Parts listing Types 6223 and 6227,” on page 115 to determine which components are replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU). Serial port Symptom FRU/action The number of serial ports identified by the operating system is less than the number of serial ports installed. 1. Verify that: v Each port is assigned a unique address by the Configuration/Setup Utility program and none of the serial ports is disabled.
Note: See Chapter 7, “Parts listing Types 6223 and 6227,” on page 115 to determine which components are replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU). Software Symptom FRU/action Suspected software problem. 1. To determine if problems are caused by the software, verify that: v The computer has the minimum memory needed to use the software. For memory requirements, see the information that comes with the software.
Service processor error codes When viewed in the system-error log, the Remote Supervisor Adapter II messages will appear as text descriptions. To determine a possible error condition for the Remote Supervisor Adapter II, see the system-error log (see “Starting the diagnostic programs and viewing the test log” on page 17). SCSI error codes Error code FRU/action All SCSI Errors One or more of the following might be causing the problem: 1.
ServeRAID error codes In the following error codes, x can be any number or letter. Note: See “System replaceable units” on page 117 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 1xxx (Microcode checksum error) 1. ServeRAID controller 2xxx (Code DRAM error) 1. Install download jumpers, flash latest level BIOS and firmware for controller. Remove jumpers. 2. ServeRAID controller. 3000-31xx(Code DRAM error) 1.
Note: See “System replaceable units” on page 117 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 9003 1. Flash latest level of BIOS code and firmware for controller. 2. Confirm that this controller is a supported option for this system. 3. ServeRAID controller. 4. Integrated RAID controller on the computer). 9xxx thru BZxx (SCSI bus error caused by cables, 1.
POST (ISPR) error procedures Use the ISPR error procedures to help you solve ServeRAID problems. A complete list of error codes is listed at “ServeRAID error codes” on page 105. Note: Where the ISPR error procedures refer to a SCSI backplane, see the chapter of this publication that concerns service replaceable units. EF10 (Default ISPR) 1. No ISPR error present. 9Zxx through BZxx (SCSI bus error caused by cables, termination, defective drives, or similar problem) 1.
Table 4. SCSI identifier (continued) SCSI Channel Code (z) Descriptions D Channel 1, 3, and 4 E Channel 2, 3, and 4 F Channel 1, 2, 3, and 4 b. Confirm that the channels identified from the error in step 2a on page 107 are the cause of the error by verifying that the error presents itself only when the offending channel is reconnected. c. Check termination of identified channel. Note: SCSI channel termination details, if any, appear elsewhere in this publication. d.
Temperature error messages Note: See “System replaceable units” on page 117 to determine which components should be replaced by a field service technician. Message Action DASD Over Temperature (level-critical; direct access storage device bay x was over temperature) v Ensure that the system is being properly cooled; see “System reliability considerations” on page 23.
Power error messages Note: See “System replaceable units” on page 117 to determine which components should be replaced by a field service technician. Message Action Power supply x current share fault (level-critical; excessive current demand on power supply x) v Replace power supply x. Power supply x DC good fault v Replace power supply x. (level-critical; power good signal not detected for power supply x) Power supply x temperature fault v Replace power supply x.
Note: See “System replaceable units” on page 117 to determine which components should be replaced by a field service technician. Message Action System shutoff due to x V under voltage 1. Check the power-supply connectors. (level-critical; system shutoff due to x 2. Power supply. supply under voltage) 3. Power cage assembly, if installed. System shutoff due to VRM x over voltage v Replace VRM x. System shutoff due to excessive (< 240 VA) loading 1. See “Power checkout” on page 22. 2. Cycle ac on/off.
Host built-in self test (BIST) Note: See “System replaceable units” on page 117 to determine which components should be replaced by a field service technician. Message Action Host fail (level-informational; built-in self-test for the host failed) 1. Reseat the microprocessor. 2. Replace the microprocessor. Bus fault messages Note: See “System replaceable units” on page 117 to determine which components should be replaced by a field service technician.
Undetermined problems Use the information in this section if the diagnostic tests did not identify the failure, the devices list is incorrect, or the system is inoperative. Damaged data in CMOS memory or damaged BIOS code can cause undetermined problems. To reset the CMOS data, use the CMOS recovery jumper to override the power-on password and clear the CMOS memory; see “Erasing a lost or forgotten password (clearing CMOS)” on page 20.
Problem determination tips Because of the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions.
Chapter 7. Parts listing Types 6223 and 6227 This parts listing supports the IntelliStation Z Pro Types 6223 and 6227. To check for an updated parts listing on the Web, complete the following steps: 1. Go to http://www.ibm.com/support/ 2. Under Search technical support, type 6223 or 6227 and click Search. 3. Under Document type, select Parts information and click Go. © Copyright IBM Corp.
System The major components of the IntelliStation Z Pro Types 6223 and 6227 are shown in the following illustration.
System replaceable units Note: v Field replaceable units (FRUs) must be serviced only by qualified field service technicians. v Customer replaceable units (CRUs) can be replaced by the customer. Tier 1 CRUs and Tier 2 CRUs are described in the IBM “Statement of Limited Warranty” (at “Part 3 – Warranty Information”), which is in the Installation Guide. Index CRU No.
Index 118 System IntelliStation Z Pro (Types 6223 and 6227) CRU No. (Tier 1) CRU No. (Tier 2) FRU No. 9 Fan assembly, 92X38 (models 3Bx, 4Bx, 5Bx, 5Cx, 6Bx, 6Cx, 6Dx, 7Bx, 7Cx, 7Dx) 10 Hard disk drive, 80GB (models 10x, 11x, 12x, 21x, 23x, 31x, 41x, 43x, 51x, 53x, 72x, 73x, 75x, 98x, A0x, B1x, B3x) 71P7293 10 Hard disk drive, 73.4GB SCSI 10K RPM model 14x, 22x, 24x, 26x, 27x, 28x, 29x, 42x, 52x, 64x, 68x, 76x, 78x, B2x, B4x) 24P3706 10 Hard disk drive, 36.
Index CRU No. (Tier 1) System IntelliStation Z Pro (Types 6223 and 6227) CRU No. (Tier 2) FRU No.
Index System IntelliStation Z Pro (Types 6223 and 6227) CRU No. (Tier 1) Access panel assembly, pivoting with latch and lock (raven black) (all models) 13N2444 Baffle, air (models 12x, 26xm 27x, 31x, 41x, 42x, 43x, 51x, 52x, 53x, 64x, 68x, 72x, 76x, 78x) 25R8833 Battery, 3 volt (all models) CRU No.
Index System IntelliStation Z Pro (Types 6223 and 6227) CRU No. (Tier 1) Mouse (all models) 39Y9876 CRU No. (Tier 2) Pivoting DASD cage assembly (all models) FRU No. 26K7303 Power button shield (all models) 71P8467 Power supply VRM, 2U/105A (models 27x, 29x, 43x, 52x, 53x, 64x, 68x, 76x, 78x) 24R2702 Power supply VRM, 2U/105A (models 5Cx, 6Dx, 7Dx) 39Y7260 Power cord, see “Power cords (CRUs)” on page 122.
Keyboard Dutch (143) French (189) French Canadian (445) French Canadian (058) German (129) Greek (319) Hebrew (212) Hungarian (208) Iceland (197) Italy (141) Italy (142) Japanese (194) Korean (413) LA Spanish (171) Norwegian (155) Polish (214) Portuguese (163 Romanian (96) Russian (443) Russian/Cyrillic (441) Serbian/Cyrillic (118) Slavic (245) Slovenian (234) Spanish (172) Swedish/Finn (153) Swiss, French/German (150) Thailand (191) Turkish (440) Turkish (179) UK English (166) US English-EMEA (103p) CRU N
IBM power cords for a specific country or region are usually available only in that country or region.
124 IntelliStation Z Pro Types 6223 and 6227: Hardware Maintenance Manual and Troubleshooting Guide
Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your xSeries or IntelliStation system, and whom to call for service, if it is necessary.
Getting help and information from the World Wide Web On the World Wide Web, the IBM Web site has up-to-date information about IBM xSeries and IntelliStation products, services, and support. The address for IBM xSeries information is http://www.ibm.com/eserver/xseries/. The address for IBM IntelliStation information is http://www.ibm.com/pc/intellistation/. You can find service information for your IBM products, including supported options, athttp://www.ibm.com/support.
Appendix B. Safety information Note: The service procedures are designed to help you isolate problems. They are written with the assumption that you have model-specific training on all computers, or that are familiar with the computers, functions, terminology, and service information provided in this manual. The following section contains the safety information that you need to be familiar with before servicing an IBM computer.
Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server covers, unless instructed otherwise in the installation and configuration procedures. Observe the following rules when working on electrical equipment. Important: Use only approved tools and test equipment.
v Do not use worn or broken tools and testers. v Never assume that power has been disconnected from a circuit. First, check that it has been powered-off. v Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. v Do not touch live electrical circuits with the reflective surface of a plastic dental mirror.
5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage. 7. Check for worn, frayed, or pinched cables. 8. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with.
Safety notices (multilingual translations) The caution and danger safety notices in this section are provided in the following languages: v English v Brazilian/Portuguese v Chinese v French v German v Italian v Japanese v Korean v Spanish Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section.
Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Statement 4 ≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção. Por exemplo, se uma instrução de cuidado é iniciada com o número 1, as traduções para aquela instrução de cuidado aparecem nesta seção sob a instrução 1.
Instrução 2 CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de mídulo, do mesmo fabricante. A bateria contém lítio e pode explodir se não for utilizada, manuseada e descartada de maneira correta.
Instrução 4 ≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) CUIDADO: Ao levantar a máquina, faça-o com segurança. Instrução 5 CUIDADO: Os botões Liga/Desliga localizados no dispositivo e na fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter mais de um cabo de alimentação. Para remover toda a corrente elétrica do dispositivo, assegure que todos os cabos de alimentação estejam desconectados da fonte de energia elétrica.
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Appendix B.
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Appendix B.
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Appendix B.
Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d'un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
Notice n° 2 ATTENTION: Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d'un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant. La pile contient du lithium et présente donc un risque d'explosion en cas de mauvaise manipulation ou utilisation. v Ne la jetez pas à l'eau.
Notice n° 4 ≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ATTENTION: Faites-vous aider pour soulever ce produit. Notice n° 5 ATTENTION: Le bouton de mise sous tension/hors tension de l'unité et l'interrupteur d'alimentation du bloc d'alimentation ne coupent pas l'arrivée de courant électrique à l'intérieur de la machine. Il se peut que votre unité dispose de plusieurs cordons d'alimentation.
Wichtig: Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis 1. Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren. Die Batterie nicht: v mit Wasser in Berührung bringen. v über 100 C erhitzen. v reparieren oder zerlegen.
Hinweis 4 ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten. Hinweis 5 ACHTUNG: Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung für den Server nicht unterbrochen. Der Server könnte auch mehr als ein Netzkabel aufweisen.
Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione. Ad esempio, se un avviso di attenzione inizia con il numero 1, la relativa versione tradotta è presente in questa sezione con la stessa numerazione.
Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore. La batteria contiene litio e può esplodere se utilizzata, maneggiata o smaltita impropriamente.
Avviso 4 ≥18 kg ≥32 kg ≥55 kg ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di sicurezza. Avviso 5 ATTENZIONE: Il pulsante del controllo dell'alimentazione situato sull'unità e l'interruttore di alimentazione posto sull'alimentatore non disattiva la corrente elettrica fornita all'unità. L'unità potrebbe disporre di più di un cavo di alimentazione.
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Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín. Por ejemplo, si una declaraciín de peligro empieza con el número 1, las traducciones de esta declaraciín de precauciín aparecen en esta secciín bajo Declaraciín 1.
Declaración 2 PRECAUCIÓN: Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante. La batería contiene litio y puede explotar si el usuario no la utiliza ni la maneja de forma adecuada o si no se desprende de la misma como corresponde.
Declaración 4 ≥18 kg ≥32 kg ≥55 kg PRECAUCIÓN: Tome medidas de seguridad al levantar el producto. Declaración 5 PRECAUCIÓN: El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo. Es posible también que el dispositivo tenga más de un cable de alimentaciín.
160 IntelliStation Z Pro Types 6223 and 6227: Hardware Maintenance Manual and Troubleshooting Guide
Appendix C. Notices This publication was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
Trademarks The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: Active Memory Active PCI Active PCI-X Alert on LAN BladeCenter C2T Interconnect Chipkill EtherJet FlashCopy IBM IBM (logo) IntelliStation NetBAY Netfinity NetView OS/2 WARP Predictive Failure Analysis ServeRAID ServerGuide ServerProven TechConnect ThinkPad Tivoli Tivoli Enterprise Update Connector Wake on LAN XA-32 XA-64 X-Architecture XceL4 XpandOnDemand xSeries Int
Important notes Processor speeds indicate the internal clock speed of the microprocessor; other factors also affect application performance. CD-ROM drive speeds list the variable read rate. Actual speeds vary and are often less than the maximum possible. When referring to processor storage, real and virtual storage, or channel volume, KB stands for approximately 1000 bytes, MB stands for approximately 1 000 000 bytes, and GB stands for approximately 1 000 000 000 bytes.
Battery return program This product may contain a sealed lead acid, nickel cadmium, nickel metal hydride, lithium, or lithium ion battery. Consult your user manual or service manual for specific battery information. The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal of batteries outside the United States, go to http://www.ibm.com/ibm/environment/ products/batteryrecycle.shtml or contact your local waste disposal facility.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
166 IntelliStation Z Pro Types 6223 and 6227: Hardware Maintenance Manual and Troubleshooting Guide
Index A acoustical noise emissions 3 adapter considerations for 26 PCI bus 27 PCI or PCI-X 27 SCSI 30 adapter-retainer, rear, removing audio connectors 54 63, 64 B battery connector 71 replacement 21 bays, filler panel 33 beep symptoms 83 beep codes 15 bezel removing 26 replacing 50 bezel release latch, removing 79 bi-directional parallel port configuration 56 BIOS code, updating 18 Boot Menu 11 Broadcom NetXtreme Gigabit Ethernet Boot Agent general 11 C cable connectors 72, 73 cables internal drives 40
features and specifications filler panel 33 FRUs, defined iii, 117 CRU tier levels 117 CRUs, defined iii, 117 D 3 G diagnostic CD 13 error codes 90 programs 17 test log 17 text messages 16 DIMM connector installing memory 42 DIMM retaining clips 42 diskette drive activity LED 7 installing 31, 32 problems 96 diskette eject button 7 display problems 98 drive bay filler panel 33 installation 32, 36 drives, installing 31 guidelines for options installation 23 H handle assembly, removing 81 handling stat
M memory installing 41 modules 42 memory module sequence of installation 41 specifications 3 memory problems 98 messages diagnostic text 16 small computer system interface (SCSI) microprocessor heat sink 47 installing 44 problems 98 removing 60 specifications 3 minimum operating requirements 113 monitor problems 98 mouse connector 54 problems 97 N no-beep symptoms 85 notes, important 163 notices book 2 68 R O online support iv operating requirements, minimum optical drive 40 option problems 100 options
S safety information laser 34 SCSI cabling 56 connector, location 72 external cable 48 SCSI (Ultra320) connector 56 SCSI connector description 56 location 48 SCSI controller cabling 30 SCSI IDs setting 56 security rope clip 49 sequence of installation, memory modules serial connectors 56 serial port problems 102 ServeRAID error codes 105 ServeRAID programs 11 ServerGuide error symptoms 102 setting SCSI IDs 56 size 3 small computer system interface (SCSI) cabling requirements 56 messages 17 setting IDs 56 so
Part Number: 49Y0147 (1P) P/N: 49Y0147
