IBM 3745 Communication Controller Models 130 to 17A IBM Maintenance Information Procedures SY33-2070-09
IBM 3745 Communication Controller Models 130 to 17A IBM Maintenance Information Procedures SY33-2070-09
Note! Before using this information and the product it supports, be sure to read the general information under “Notices” on page xv. Tenth Edition (June 1997) The information contained in this manual is subject to change from time to time. Any such changes will be reported in subsequent revisions. Changes have been made throughout this edition, and this manual should be read in its entirety. Order publications through your IBM representative or the IBM branch office serving your locality.
Contents Figures Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notices . . . . . . . . . . . . . European Union (EU) Statement Electronic Emission Notices . . Trademarks and Service Marks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3745 Console Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3745 Control Panel Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . 3745 Power Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Miscellaneous Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3745 Control Panel Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MAP 3500: Activate/Deactivate Line Problem or Line Errors on the TSS . . 2-7 MAP 3520: Activate/Deactivate Ring Problems or Ring Errors on the TRSS 2-8 MAP 3530: Activate/Deactivate Line Problems or Line Errors on the HPTSS/ESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 3745 Channel MAPs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 MAP 3700: CA Isolation Procedure . . . . . . . . . . . . . . . . . . . . . . 2-10 3745 Power MAPs . . . . . . . . . . .
Exchange Precautions . . . . . . . . . . . . . . . . . . . . . . List of 3745 FRUs . . . . . . . . . . . . . . . . . . . . . . . FRU Physical Locations . . . . . . . . . . . . . . . . . . . . . 3745 Frame . . . . . . . . . . . . . . . . . . . . . . . . . . Basic Board, Cards, Connectors, and Crossovers . . . . MOSS Board, Cards, and Connectors . . . . . . . . . . . LIC Board Type 1 . . . . . . . . . . . . . . . . . . . . . . . LIC Board Type 2 . . . . . . . . . . . . . . . . . . . . . . . LIC Board Type 3 .
Action to Take After a Diagnostic Run or an FRU Exchange Diagnostic and Exchange Result Analysis 0000 . . . . . CE Leaving Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix A. Maintenance Aids . . . . . . . . . . . . . . . . . . Contacting Support . . . . . . . . . . . . . . . . . . . . . . . . . . . Control Program Maintenance Aids . . . . . . . . . . . . . . . . . MOSS Microcode Maintenance Aids . . . . . . . . . . . . . . . . .
viii 3745 Models 130 to 17A: MIP
Figures 0-1. 0-2. 0-3. 0-4. 0-5. 0-6. 0-7. 0-8. 0-9. 0-10. 0-11. 0-12. 0-13. 0-14. 0-15. 0-16. 0-17. 0-18. 0-19. 0-20. 0-21. 0-22. 0-23. 0-24. 0-25. 0-26. 0-27. 0-28. 1-1. 1-2. 1-3. 1-4. 1-5. 1-6. 1-7. 1-8. 1-9. 1-10. 1-11. 1-12. 1-13. 1-14. 1-15. 1-16. Copyright IBM Corp. 1989, 1997 3745/3746-900 Power Control Cable Routing . . . . . . . . . . . . . . xx Ground Wire Connection on Controller Expansion . . . . . . . . . . . xxi Ground Wire Connection Between Attached Controller Expansions .
1-17. 1-18. 1-19. 2-1. 2-2. 2-3. 2-4. 2-5. 3-1. 3-2. 3-3. 3-4. 3-5. 3-6. 3-7. 3-8. 3-9. 3-10. 3-11. 3-12. 4-1. 4-2. 4-3. 4-4. 4-5. 4-6. 4-7. 4-8. 4-9. 4-10. 4-11. 4-12. 4-13. 4-14. 4-15. 4-16. 4-17. 4-18. 4-19. 4-20. 4-21. 4-22. 4-23. 4-24. 4-25. 4-26. 4-27. 4-28. 4-29. x 3745 Models 130 to 17A: MIP LIC Types 1, 3, and 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . LIC Types 5 and 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3745 Control Panel Layout . . . . . . . . . . . . . . .
4-30. 4-31. 4-32. 4-33. 4-34. 4-35. 4-36. 4-37. 4-38. 4-39. 4-40. 4-41. 4-42. 4-43. 4-44. 4-45. 4-46. 4-47. 4-48. 4-49. 4-50. 4-51. 4-52. 4-53. 4-54. 4-55. 4-56. 4-57. 4-58. 4-59. 4-60. 4-61. 4-62. 4-63. 4-64. 4-65. 4-66. 4-67. 4-68. 4-69. 4-70. 4-71. 4-72. 4-73. 4-74. 4-75. 4-76. 4-77. 4-78. 4-79. 4-80. 4-81. 4-82. 4-83. 3745 Models 17A Console Operator Tailgate 3745 EPO . . . . . . . . . . . . . . . . . . . . 3745 Control Panel . . . . . . . . . . . . . . 3745 Flexible Diskette Drive . . . . . . . . .
4-84. 4-85. 4-86. 4-87. 4-88. 4-89. 4-90. 4-91. 4-92. 4-93. 4-94. 4-95. 4-96. 4-97. 4-98. 4-99. 4-100. 4-101. 4-102. 4-103. 4-104. 4-105. 4-106. 4-107. 4-108. 4-109. 4-110. 4-111. 4-112. 4-113. 4-114. 4-115. 4-116. 4-117. 4-118. 4-119. 4-120. 4-121. 4-122. 4-123. 4-124. 4-125. 4-126. 4-127. 4-128. 4-129. 4-130. 4-131. 4-132. xii 3745 Models 130 to 17A: MIP Terminator Card Locations . . . . . . . . . . . . . . . . . CB1 Location . . . . . . . . . . . . . . . . . . . . . . . . . ESS Tailgate Location . . .
Tables 0-1. 0-2. 0-3. 0-4. 0-5. 0-6. 0-7. 0-8. 0-9. 1-1. 1-2. 1-3. 1-4. 1-5. 1-6. 1-7. 1-8. 1-9. 1-10. 2-1. 2-2. 2-3. 3-1. 3-2. 3-3. 4-1. 4-2. 4-3. 4-4. 4-5. 4-6. 4-7. 4-8. 4-9. 4-10. 4-11. B-1. B-2. Copyright IBM Corp. 1989, 1997 Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxviii ac Input Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxviii LED Status Versus 3746-900 States . . . . . . . . . . . . . . . . . . .
xiv 3745 Models 130 to 17A: MIP
Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only IBM's product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any of IBM's intellectual property rights may be used instead of the IBM product, program, or service.
Industry Canada Compliance Statement This Class A digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations. Avis de conformité aux normes d'Industrie Canada Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Safety Product Safety Information General Safety This product meets IBM safety standards. For more information, see the following manual: IBM 3745 Communication Controller All Models IBM 3746 Nways Multiprotocol Controller Models 900 and 950 Safety Information, GA33-0400.
Safety Service Inspection Safety Procedures for the 3745, 3746-900, and Controller Expansion Important This procedure addresses the 3745, 3746-900, and the controller expansion. If one of these machines is not present, ignore the statement concerning this machine in the following procedure.
Safety Appropriate service clearance and access are provided around the frames with external covers opened. Leave all external covers opened to allow further safety inspection steps. 2 Safety Labels Check that: All the safety labels are at the places indicated by letters in “Safety Label Locations” on page lvii. Each label is of the model corresponding to the letter as shown in “3745/3746-900 Safety Label Identifications” on page lx.
Safety Figure 0-1. 3745/3746-900 Power Control Cable Routing Notes: a) .D/Lock washer (PN 17G5853) and nut (PN 1622404). b) .C/Screw (PN 61F4511), star washer (PN 17G5852), and lock washer (PN 1622318). 2 Controller Expansion Ground Wire Cable If you have only one controller expansion installed, check that the ground wire .A/ is installed (see Figure 0-2 on page xxi). If you have several controller expansions installed, check that the ground wires .
Safety Figure 0-2.
Safety Controller Expansion B Detail Screw M5 Lock Washer B B B A Star Washer A A To Permanent Connection of Building Ground (Protective Earthing) Figure 0-3.
Safety Figure 0-4.
Safety Figure 0-5. Ground Wire Connection Between Controller Expansions at More than Six Meters Notes: a) .A/Ground wire (PN 58G5691) b) .B/Screw (PN 61F4513), star washer (PN 1622347) or (PN 17G5853), and lock washer (PN 1622319). 3 ac/dc Power Cable Ground Wire Check the mainline ac/dc power cable for damaged or burned pins and broken insulation. Measure the resistance of the disconnected mainline ac/dc power cable from ground pin on one end to the ground pin on the other end.
Safety Ground Pin Figure 0-6. Ground Pin on Mainline ac/dc Power Cable c Internal Grounding in the 3746-900 and Controller Expansion On the 3746-900 Check that electrical continuity is assured between the LCB housing and 3746-900 frame, if LCBs are present. This operation must be performed before any network connection.
Safety Screws for Grounding Front View Figure 0-8. LCB Grounding Via Screws 2) Grounding is ensured by a wire connected from the LCB to the premises ground system. Bottom View Ground Wire To Premises Grounding System Figure 0-9. LCB Grounding Via Ground Wire IBM does not provide this wire. In order to ensure correct grounding, this ground wire must be made using a wire AWG 12 (minimum 2.5 square millimeters). Screw: 5 mm in diameter, length from 6 to 10 mm (refer to Figure 0-10 on page xxvii).
Safety Figure 0-10. Ground Wire Connection This operation must be performed before any network connection. Note: All the previous measurements should indicate 0.1 ohm or less. e Building Grounding Check that there is less than 1 V ac between the metal housings of plugs, connectors, receptacles, and so on., and any grounded point in the building.
Safety Table 0-1. Part Numbers Frequencies 50 Hz 60 Hz Part Numbers PN 03F4745 PN 03F4569 Refer to Figure 0-21 on page lvii for voltage label and power rating plate location, and to page YZ060, sheet 1 for the PS2 box voltage adjustment by SW1. Check that: The power rating plate and the voltage label of the 3745 are consistent with the frequency and the voltage measured at the customer's power supply. If they are inconsistent, inform your branch office.
Safety a. Ask the customer to connect the power cord to the customer's mains supply. b. Put CB1 ON. c. Power ON the 3745 and the 3746-900 (power control function to Local on the control panel). d. Operate the EMERGENCY switch to POWER OFF (O) and check that: 1) The 3745 and the 3746-900 are powered OFF. Note In the 3746-900, the primary powers (ACDC) or filters section (DCDC) stay energized. For total disconnection: 1. Turn the CBs OFF. 2.
Safety Control Panel LED Status Versus 3746-900 States Table 0-3. LED Status Versus Standby Ready LED LED Blinking OFF ON OFF OFF Blinking OFF ON 3746-900 States 3746-900 Comment State AC ON Initialization of the CBSP hardware, and the 3746-900 waits for first recognition by the MOSS-E on LAN connection. Standby The 3746-900, initially recognized by the MOSS-E, waits for a power ON condition (only the CBSP EEPROM code is running). Power ON IML loading in all 3746-900 processors.
Safety Sicherheitsüberprüfungen für IBM 3745, 3746-900 und die Erweiterung der Steuereinheit Wichtige Informationen Dieses Verfahren bezieht sich auf IBM 3745, 3746-900 und die Erweiterung der Steuereinheit. Sollte eine dieser Maschinen nicht vorhanden sein, die diesbezügliche Anweisung im folgenden Verfahren ignorieren.
Safety alle äußeren Abdeckungen an der 3745, 3746-900 und an der Erweiterung der Steuereinheit angebracht sind. die äußeren Abdeckungen auf zwei Arten verschlossen sind: mit Schlitzschrauben im IBM Zugriffsbereich und mit Sechskantschrauben im Zugriffsbereich des Kunden (siehe IBM 3745 Communication Controller Models 130 to 17A, Parts Catalog, S135-2012). die Abdeckungen vollständig geöffnet werden können.
Safety D 3746 3745 Hinteransicht 3745 C Vorderansicht 3746 Figure 0-11. Führung des Stromversorgungskabels bei der 3745/3746-900 Anmerkungen: a) .D/ Sicherungsring (Teilenummer 17G5853) und Mutter (Teilenummer 1622404). b) .C/ Schraube (Teilenummer 61F4511), Zahnscheibe (Teilenummer 17G5852) und Sicherungsring (Teilenummer 1622318) 2 Schutzleiter für die Erweiterung der Steuereinheit Wenn nur eine Erweiterung der Steuereinheit installiert ist, prüfen, ob der Schutzleiter .
Safety Figure 0-12.
Safety Figure 0-13. Schutzleiteranschluß zwischen angeschlossenen Erweiterungen der Steuereinheit.
Safety Figure 0-14.
Safety Figure 0-15. Schutzleiteranschluß bei einem Abstand über 6 Meter zwischen den Erweiterungen der Steuereinheit Anmerkungen: a) .A/ Schutzleiter (Teilenummer 58G5691) b) .B/ Schraube (Teilenummer 61F4513), Zahnscheibe (Teilenummer 1622347) oder (Teilenummer 17G5853) und Sicherungsring (Teilenummer 1622319). 3 Schutzleiter des AC/DC Stromversorgungskabels Hauptstromversorgungskabel auf beschädigte oder verbrannte Kontakte und beschädigte Isolierung prüfen.
Safety Figure 0-16. Schutzleiterkontakt am Hauptstromversorgungskabel c Interne Erdung in der 3746-900 und der Erweiterung der Steuereinheit An der 3746-900 Prüfen, ob der elektrische Durchgang zwischen dem Gehäuse des Verteilerkastens und dem Rahmen der 3746-900 gewährleistet ist, sofern Verteilerkästen vorhanden sind. Dieser Schritt muß vor dem Anschluß von Signalkabeln erfolgen.
Safety Figure 0-18. Erdung des Verteilerkastens über Schrauben 2) Erdung über einen Schutzleiter, der den Verteilerkasten mit dem Erdungssystem des Gebäudes verbindet. Figure 0-19. Erdung des Verteilerkastens über Schutzleiter IBM liefert diesen Schutzleiter nicht mit. Der Schutzleiter muß aus einem AWG12-Leiter (mind. 2,5 mm2) bestehen, damit eine korrekte Erdung gewährleistet ist. Schraube: Durchmesser 5 mm, Länge 6 bis 10 mm (siehe Figure 0-20 on page xl).
Safety Figure 0-20. Schutzleiteranschluß Dieser Schritt muß vor dem Anschluß von Signalkabeln erfolgen. Anmerkung: Bei allen vorherigen Prüfungen sollten maximal 0,1 Ohm gemessen werden. e Gebäudeerdung Sicherstellen, daß zwischen den Metallgehäusen von Steckern, Buchsen usw. und jeder geerdeten Stelle im Gebäude eine Wechselspannung von weniger als 1 V anliegt. Dies kann jedes geerdete Metallteil sein, wie z.B.
Safety Table 0-5. Teilenummern Frequenzen 50 Hz 60 Hz Teilenummern 03F4745 03F4569 Die Positionen des Auflebers für die Versorungsspannungen und des Typenschildes sind Figure 0-21 on page lvii zu entnehmen. Informationen zur Spannung?? im Netzteil PS-2 durch SW1 siehe Seite YZ060, Blatt 1. Prüfen, ob die Angaben auf dem Typenschild und dem Spannungsaufkleber der 3745 mit der an der Netzstromversorgung des Kunden gemessenen Frequenz und Spannung übereinstimmen.
Safety nicht der Fall ist, zuständige Geschäftsstelle informieren. Die Position des Typenschildes ist “Controller Expansion Label Location” on page lxii zu entnehmen. 7 Prüfung des Notaus-Schalters a. Den Kunden bitten, das Netzkabel an die Netzstromversorgung anzuschließen. b. Sicherungsautomat (CB1) einschalten. c. Die 3745 und 3746-900 einschalten (Stromsteuerfunktion am Bedienungsfeld muß auf Lokal eingestellt sein). d.
Safety Stromversorgung der 3745/3746-900, Sicherungsautomaten (CB), Überstromschutzschalter (CP) und Sicherungen (F) Table 0-8. Stromversorgung der 3745, Sicherungsautomaten (CB), Überstromschutzschalter (CP) und Sicherungen (F) Rahmen CB/CP/F Position Nennwerte PS (Stromvers.
Safety xliv 3745 Models 130 to 17A: MIP
Safety Safety xlv
Safety xlvi 3745 Models 130 to 17A: MIP
Safety Safety xlvii
Safety xlviii 3745 Models 130 to 17A: MIP
Safety Safety xlix
Safety l 3745 Models 130 to 17A: MIP
Safety Safety li
Safety lii 3745 Models 130 to 17A: MIP
Safety Safety liii
Safety liv 3745 Models 130 to 17A: MIP
Safety Safety lv
Safety lvi 3745 Models 130 to 17A: MIP
Safety Safety Label Locations Safety Labels on the 3745 On the following figures, labels are designated by letters. A particular wording corresponds to each letter (see “3745/3746-900 Safety Label Identifications” on page lx). Figure 0-21.
Safety Figure 0-22.
Safety Safety Label on the 3746-900 On the following figures, labels are designated by letters. A particular wording corresponds to each letter (see “3745/3746-900 Safety Label Identifications” on page lx). Power Rati ng Pl ate (Under the cover) (Under the cover) Front Vi ew Rear View Figure 0-23. 3746 Model 900 (Frame 07) Label Locations Safety Label on LCB S Figure 0-24.
Safety 3745/3746-900 Safety Label Identifications The safety labels shown in Figure 0-25 on page lx and in Figure 0-26 on page lxi are in the English language. They are also available in other languages. See “Safety Label Part Numbers by Country” on page lxiii for ordering.
Safety L ABEL K1 HAS ARDOUS ARE A T R A I N E D S E RV I CE PE RS ONNE L ONLY S WI T CH " OF F " CB 1 AT 07 K- A1 F OR T HI S S I D E T R A N S F OR ME R BEF ORE REMOVI NG T HE COVER HAS ARDOUS ARE A T R A I N E D S E RV I CE PE RS ONNE L ONLY S WI CT H " OF F " CB 1 AT 07J- A1 F OR T HI S S I D E T R A N S F OR ME R BEF ORE REMOVI NG T HE COVER LABEL K2 L AB E L A L ABEL L CAUTI ON LI NE VOLTAGE P R E S E NT WI T H MACHI NE POWER OF F R E MOVE P R I MARY POWER CORD BEF ORE REMOVI NG COVER L ABEL
Safety LCB Safety Label LABEL S HIGH LEAKAGE CURRENT Permanent ground connection is mandatory before network connections. Figure 0-27. LCB Safety Label (PN 80G3928) Controller Expansion Label Location 8 K 7 6 5 4 3 2 1 M AC Outlet Distribution Box Power Rating Plate Figure 0-28.
Safety Safety Label Part Numbers by Country The following table gives the label group part number according to the language(s) of the country in which the 3745 is installed. Table 0-9.
Safety lxiv 3745 Models 130 to 17A: MIP
Preface Preface About this Manual This MIP is a guide for fault isolation and repair of the 3745 Communication Controller. It is expected that the customer has used the .Problem Determination Guide, SA33-0096 or the 3745 Models A, Problem Analysis Guide (online document) prior to calling IBM for service. The MIP does not duplicate the tasks done by the Problem Determination Guide. The MIP gives the service representative information needed to: Analyze problems or symptoms reported by the system user.
Preface lxvi 3745 Models 130 to 17A: MIP
Amendments Summary of Changes All MAPs, exchange procedures, and so on, referring to the 3746-900, have been removed in this edition except for the "Service Inspection Safety Procedures". For information concerning the 3746 Model 900 refer to the IBM 3746 Nways Multiprotocol Controller Model 900 Service Guide, SY33-2116. Corrections and improvements relating to the previous edition have also been inserted. Copyright IBM Corp.
Amendments lxviii 3745 Models 130 to 17A: MIP
START Chapter 1. START: How to Begin Troubleshooting Important Your personal safety can never be over-emphasized. You have been taught safety procedures since the earliest phase of your IBM training. Your safety is part of every maintenance call. You are the only one who can make a maintenance call safe. Specific information can be found in “Product Safety Information” on page xvii and “Safety Label Locations” on page lvii.
START 003 (continued) Is the service processor operational? Yes No 004 Continue with “Selection Table” on page 1-4. 005 Obtain the service processor maintenance password from the customer so that you can log ON at the service processor console. To log ON: 1. On the MOSS-E View window, click on Program (in the action bar). 2. Click on Log On MOSS-E. 3. Enter the password. Are you here to investigate a RSF problem? If you do not know, continue with Step 006. Yes No 006 1. 2. 3. 4. 5.
START Service Processor Window Overview 3746-9x0 Menu MOSS-E View Function Options Help Controller 3745 3746 3745 Menu Service Processor Function Options Help MOSS Console Problem Management Operation Management Configuration Management Problem Management Network Node Processor (NNP) Management Multiaccess Enclosure (MAE) Management Operations Mangement Change Management Performance Management Functions to Use Under PE Guidance (For a detailed menu, see the 3746-900 Service Guide) Service Processor
START Selection Table Going from top to bottom in the table, select the first entry point which fits your situation. If You Have a: General Verbal Symptoms Color symptom for 3745/3746-900 icons on MOSS-E View window.
START If You Have a: Problem on the 3746-900, or attached features Then Go to: The IBM 3746 Nways Multiprotocol Controller Model 900 Service Guide, SY33-2116. Chapter 1.
START 3745 Maintenance Actions If You Want to: Run 3745 diagnostics in offline mode (ODG) Run 3745 diagnostics in concurrent maintenance mode (CDG) Run the 3745/3746-900 LIC wrap test (WTT) Find information about using the 3745 control panel Know the definition of a 3745 control panel code Install a 3745 Find information about using the 3745 MOSS console Find information about connected consoles Find the level of a FRU installed. Check voltages on 3745 Change parameters for the 3745 LIC type 5 or 6.
START Problems During Machine, EC, or MES Installation When installing a 3745, the 3745 Installation Guide, SY33-2067 should be used. When installing an EC or an MES, the supplied instructions should be used. It is possible that the task or diagnostic you were asked to perform during the installation detected an error, and you were requested to start troubleshooting using this manual.
Symptom Index Symptom Index General Verbal Symptoms Table 1-1 (Page 1 of 2).
Symptom Index Table 1-1 (Page 2 of 2). General Symptoms If the: Symptom: Is unable to activate (start) a line or a ring Has errors while running lines or rings 3745 Is unable to activate (start) a ring or has errors while running a ring connected to a 3746-900 Is unable to activate (start) or has a problem on all the lines of a 3746-900 CLP. Is unable to activate (start) or has a problem on all the lines of a 3746-900 LIC11.
Symptom Index 3745 Console Symptoms Table 1-2. 3745 Console Symptoms If a: Local/Remote/RSF or alternate console appears not to function or functions incorrectly "Disk not ready" message or "Disk error" message or "Diskette error" message 3745 console message is displayed On 3745 Models 17A, the RSF link is down Service processor is failing or Service processor symptom appears 1-10 3745 Models 130 to 17A: MIP Then: Ensure that the Problem Determination Guide has been followed. Perform a MOSS IML.
Symptom Index 3745 Control Panel Symptoms Table 1-3.
Symptom Index 3745 Power Symptoms Table 1-4. Power Symptoms If the: Symptom: Will not power ON 3745 Will not perform a scheduled power ON Host power ON sequence stops at the 3745 Power On Indicator is not ON Control panel display is blank Will not power OFF Will not power OFF when a power OFF command is sent by the control program 1-12 3745 Models 130 to 17A: MIP Then: Go to “Power MAP 3930: Power Control Subsystem Problems” on page 2-21.
Symptom Index Miscellaneous Information If You Want to: Find information about the 3745 console Maintenance Setup Customer MOSS functions Find the level of an installed FRU Check voltages Find information about the maintenance aids for: Control program Microcode Special tools PKD and LIC5/6 Then Go to: IBM 3745 Communication Controller Service Function, SY33-2069 IBM 3745 Console Setup Guide, SA33-0158 IBM 3745 Advanced Operation Guide, SA33-0097 IBM 3745 Communication Controller Servi
Reference Codes Using Reference Codes Reference Codes (8 digits) are always displayed at the rightmost position of the alarm on the 3745 console. They are generated by the microcode which runs within the MOSS to provide an automatic analysis of box event records (BERs). This function is known as auto-BER and is part of the AUTOMAINT facility. Reference codes are also generated when diagnostics detect an error.
3745 Panel Codes 3745 Control Panel Codes For the 3746 Model 900 panel code, refer to the IBM 3746 Nways Multiprotocol Controller Model 900 Service Guide, SY33-2116. Table 1-5 (Page 1 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Action: Go to “3745 FRU Group Panel Definition Table” on page 1-49 Code or to MAP number 002 SUCCESSFUL IPL COMPLETION: THE CONTROL PROGRAM IS LOADED AND MOSS IS OPERATIONAL.
3745 Panel Codes Table 1-5 (Page 2 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Action: Go to “3745 FRU Group Panel Definition Table” on page 1-49 Code or to MAP number Use the function 'B' to display the four stacked errors. Refer to “Display Stacked Errors” on page 1-83.
3745 Panel Codes Table 1-5 (Page 3 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Action: Go to “3745 FRU Group Panel Definition Table” on page 1-49 Code or to MAP number 076 077 078 079 07A 07B 07C 07D 07E 07F SOME ERROR(S) OCCURRED DURING THE PIO BUS TEST PARTICULARLY ON DFA I/Os AND ON MCCU OR MCAD I/Os ON MCC. SOME ERROR(S) OCCURRED DURING THE PIO BUS TEST PARTICULARLY ON MPC I/Os AND ON DFA I/Os AND ON MCCU OR MCAD I/Os ON MCC.
3745 Panel Codes Table 1-5 (Page 4 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 5 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 6 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 7 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 8 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 9 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 10 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Action: Go to “3745 FRU Group Panel Definition Table” on page 1-49 Code or to MAP number 17E Unused 17F 182 COMPLETION OF ROS PART OF MOSS DIAGNOSTICS Progression code. ENTRY INTO RAM PART OF MOSS DIAGNOSTICS Progression code. CURRENT PROGRAM LEVEL NOT AS EXPECTED (SHOULD HAVE BEEN 6) RAM DIAG CONTROLLER HAS FULL CONTROL Progression code.
3745 Panel Codes Table 1-5 (Page 11 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Action: Go to “3745 FRU Group Panel Definition Table” on page 1-49 Code or to MAP number 1A4 1A5 1A6 1A7 1A8 1A9 TO 1AF REMOTE/ALTERNATE CONSOLE CABLE DOWN (WHEN WRAP BLOCK INSTALLED) REMOTE/ALTERNATE CONSOLE PCA ERROR WRAP BLOCK DOES NOT SEEM TO BE PRESENT ON RSF PORT , OR SIGNALS TESTED ARE NOT OK.
3745 Panel Codes Table 1-5 (Page 12 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 13 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 14 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 15 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 16 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 17 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 18 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 19 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 20 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 21 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 22 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 23 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 24 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 25 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Action: Go to “3745 FRU Group Panel Definition Table” on page 1-49 Code or to MAP number D20ñ Moss level 0 error detection; Disk errors during IML/Dump; Indeterminate equipment check (hardware error in adapt.
3745 Panel Codes Table 1-5 (Page 26 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 27 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Action: Go to “3745 FRU Group Panel Definition Table” on page 1-49 Code or to MAP number Restore the disk. Refer to IBM 3745 Service Functions If problem still exists then exchange the FRU group 48 go to page 1-49. Record the following action for use if the problem is not corrected by the FRU exchange; A MOSS microcode problem is suspected.
3745 Panel Codes Table 1-5 (Page 28 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 29 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Action: Go to “3745 FRU Group Panel Definition Table” on page 1-49 Code or to MAP number F21 Errors detected during the IPL sequence; IOC BUS test failed Errors detected during the IPL sequence; IPL port table has been incorrectly built via the CDF Errors detected during the IPL sequence; CLDP not accessible Errors detected during the IPL sequence; CLDP/SALT abend.
3745 Panel Codes Table 1-5 (Page 30 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Action: Go to “3745 FRU Group Panel Definition Table” on page 1-49 Code or to MAP number Go to “MAP 3220: Undefined Panel Message” on page 2-5 A reference code will have been produced on the 3745 console. Refer to “Using Reference Codes” on page 1-14.
3745 Panel Codes Table 1-5 (Page 31 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 32 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'.
3745 Panel Codes Table 1-5 (Page 33 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Action: Go to “3745 FRU Group Panel Definition Table” on page 1-49 Code or to MAP number FFF Status/MOSS offline function is successfully ended. No action required Chapter 1.
FRU Group Table Using the MIP FRU Group Table Very important The MIP FRU group table lists the FRU groups likely to be called in this manual. This table covers MOSS/POWER FRU group for failures that prevent correct operation of the BRC function. Each FRU group contains from one to three FRUs, listed by name and location. The “1st FRU” is the most likely to be failing. The “3rd FRU” is the least likely.
FRU Group Table 3745 FRU Group Table Very important Read the previous page before using this table. Table 1-6 FRU Group 1 2 3 4 5 6 7 8 9 10 (Page 1 of 3).
FRU Group Table Table 1-6 FRU Group 19 20 (Page 2 of 3).
FRU Group Table Table 1-6 FRU Group 45 (Page 3 of 3).
FRU Group Table 3745 Cable Location Table 1-7.
3745 FRU List 3745 FRU List FRU Code BATT Type 04C FRU Name Battery CADR 06C CADR CAL6 07C CAL CAL7 08C CAL CBSP 850 CBC 8A0 430 CBSP CBSP2 CBSP3 CBC CSC 70C CSC CSP 0EC CSP DCRG DFA 73C 0FC DCREG DFA DSKTE DMUX 10C 12C Diskette DMUX EAC 14C EAC Fan1 Fan2 FDD 7EC 7FC 17C Fan1 Fan2 FDD FESH 18C FESH HDD 1AC HDD LIC1 20C LIC1 LIC3 22C LIC3 LIC4 23C LIC4 LIC5 24C LIC5 LIC6 25C LIC6 MAC 84C MAC MCC 7BC MCC MLA 44C MLA MPC 2BC MPC MPC2 2CC MP
3745 FRU List FRU Code MSC Type 2DC FRU Name MSC MSC2 2EC MSC2 PCC 7AC PCC PNLC 079C Control Panel PS1 PS2 PUC 71C 72C 87C PS1 PS2 PUC SALC 75C SALC SCTL 3AC SCTL SMUXA/B 3DC SMUXA/B STO4 76C STO4 STO8 77C STO8 TIC2 46C TIC2 TRM 47C TRM TERMC 85C TERMC TERMD 7CC TERMD TERMI 7DC TERMI TERMR 86C TERMR 1-54 3745 Models 130 to 17A: MIP Text MOSS storage card.
3745 and Service Processor Maintenance 3745 and Service Processor Maintenance Using a CPN The service processor console should be logged ON. If it is not go to “Console Use for Maintenance” on page 1-1 for logging ON and return here. 1. On the MOSS-E View window, click on Program (in the action bar). 2. Click on Search CPN. 3. Enter the CPN. 4. The controller icon corresponding to the CPN is highlighted.
3745 and Service Processor Maintenance 010 (continued) The Service Processor Menu window is displayed. Click on the Problem management option. Double-click on the Display Alarms option. The Display Alarms window is displayed. Record the SRC number of the alarm which has the CPN corresponding to your call. Return to the Problem management window. Double-click on the Manage Alarms/Errors/Events (SRCs). Select Alarms then click on OK.
3745 and Service Processor Maintenance Service Processor Maintenance Using an SRC Sequence Number The service processor console should be logged ON. If it is not, go to “Console Use for Maintenance” on page 1-1 for logging ON and return here. 1. On the MOSS-E View window, double click on the service processor icon. 2. The Service Processor Menu window is displayed. 3. Click on the Problem management option. 4. Double-click on the Manage Alarms/Errors/Events (SRCs) option. 5.
3745 and Service Processor Maintenance Engineering Data Transfer Overview The engineering data can be transferred in two main ways: Optical disk or diskettes DCAF (Distributed Console Access Facility) via LAN, or SDLC. The transfer can be done from: The local service processor using optical disk or diskettes The remote service processor using DCAF. Transferring Engineering Data from the Local Service Processor You should be logged ON.
3745 and Service Processor Maintenance Click on the Select a link Record option. On the DCAF Link Record Directory window, double-click on the desired link (LAN, SDLC) On the DCAF Target Password window, enter the password and click on OK. The DCAF Target/Monitoring/ALT+T is displayed. Return to the SDLC State Monitoring and click on Session in the action bar. Click on Active.
Disabling Procedures 3745 Diagnostic Requirement If all of the machine is available and the MOSS is running alone, go to “How to Run Internal Function Tests” on page 3-9 and run the appropriate diagnostic or perform other maintenance as required. Table 1-8. 3745 Diagnostic Requirements Diagnostic Go to CA “Disabling Procedure 0110: Preparing a CA for Maintenance” on page 1-61. CA wrap tests “Disabling Procedure 0110: Preparing a CA for Maintenance” on page 1-61.
Disabling Procedures Disabling Procedure 0110: Preparing a CA for Maintenance Important 7. Type SHT for shutdown in the command ===> field. Before using this procedure, ensure that the MOSS is online. Refer to “How to Put the MOSS Online” on page 4-105 for more information. Note: For information about any specific console message, refer to the IBM 3745 Service Functions Guide. 1. Ask the customer to disable the channel adapter and the associated channel adapter, if applicable.
Disabling Procedures Disabling Procedure 0120: Preparing a TSS/HPTSS/ESS for Maintenance Important next Step 2f f. On Mode Control screen, enter DS to disconnect the line adapter. See Figure 1-4 on page 1-64. Before using this procedure, ensure that the MOSS is online. If at this time MOSS is offline, set MOSS online to perform this procedure. Refer to “How to Put the MOSS Online” on page 4-105 for more information.
Disabling Procedures à@ CUSTOMER ID: CCU-A SELECTED PROCESS MOSS-ONLINE 3745 X71:ð2ð415 X72:ðððð85 SERIAL NUMBER: ð RUN-REQ -------------------------------------------------------------- ð2/14/87 ðð:15 FUNCTION ON SCREEN: TSS SERVICES 1 SELECT/RELEASE : 2 DUMP/IML : 3 MODE CONTROL : 4 DPLY/ALT STORE : 5 DPLY/ALT BLOCKS: 6 DPLY/ALT LSR : 7 DPLY/ALT XREG : 8 ADDRESS COMPARE: 9 CHK-POINT TRACE: 1ð D/ALT HPTSS/ESS: : : : ===> F1:END F2:MENU2 F3:ALARM á ñ Figure 1-2.
Disabling Procedures à@ CUSTOMER ID: CCU-A SELECTED PROCESS MOSS-ONLINE 3745 X71:ð2ð415 X72:ðððð85 SERIAL NUMBER: ð RUN-REQ -------------------------------------------------------------- ð3/ð1/87 ð1:22 FUNCTION ON SCREEN: TSS SERVICES 1 SELECT/RELEASE : 2 DUMP/IML : 3 MODE CONTROL : - SELECT SCANNER CONTROL COMMAND(SP, ST, CT, DS, RT) ==> 4 DPLY/ALT STORE : 5 DPLY/ALT BLOCKS: SP = STOP 6 DPLY/ALT LSR : ST = START 7 DPLY/ALT XREG : CT = CONNECT 8 ADDRESS COMPARE: DS = DELAYED DISCONNECT 9 CHK-POINT TRAC
Disabling Procedures Disabling Procedure 0130: How to Put the MOSS Offline: Preparing the MOSS for Maintenance The MOSS can be disabled via the 3745 console or via the control panel. It is recommanded to use the console to put MOSS offline. If this is not possible, the control panel can be used. Using the 3745 Console Using the Control Panel 1. Ensure that the customer is not using any of the 3745 consoles or the control panel. 1.
Disabling Procedures Disabling Procedure 0140: Preparing a TRSS for Maintenance Important Before using this procedure, ensure that the MOSS is online. Refer to “How to Put the MOSS Online” on page 4-105 for more information. 1. Ask the customer to deactivate all the lines attached to this adapter. Wait until the customer has completed deactivating the rings. 2. Using the 3745 console, disconnect the TRA from the NCP as follows: a. From Menu 3, select TRSS Services by entering TRS in the selection area.
Disabling Procedures à@ CUSTOMER ID: CCU-A SELECTED PROCESS MOSS-ONLINE 3745 X71:ð2ð415 X72:ðððð85 SERIAL NUMBER: ð RUN-REQ -------------------------------------------------------------- ð3/ð1/87 ð1:22 FUNCTION ON SCREEN: TRSS SERVICES 1 SELECT : 2 CONNECT/DISC : 3 TRM REGS : 4 TIC INTR REG : 5 DPLY STORAGE : 6 DUMP : 7 DPLY SCB, SSB : 8 DPLY PARM BLK : 9 TIC ERR STAT : : : : : ===>1 F1:END F2:MENU2 F3:ALARM á ñ Figure 1-6.
Disabling Procedures à@ CUSTOMER ID: CCU-A SELECTED PROCESS MOSS-ONLINE 3745 X71:ð2ð415 X72:ðððð85 SERIAL NUMBER: ð RUN-REQ -------------------------------------------------------------- 1ð/19/9ð ð9:32 FUNCTION ON SCREEN: TRSS SERVICES 1 SELECT : TRA CONNECT/DISCONNECT 2 CONNECT/DISC : 3 TRM REGS : 4 TIC INTR REG : 5 DPLY STORAGE : TYPE CT TO CONNECT 6 DUMP : DS TO DISCONNECT ==> 7 DPLY SCB, SSB : 8 DPLY PARM BLK : 9 TIC ERR STAT : : : : PRESS SEND TO CONFIRM : ===> F1:END F2:MENU2 F3:ALARM á ñ Fi
Disabling Procedures Disabling Procedure 0150: Preparing LIC Type 1, 3, 4, 5, 6 for Maintenance Important Wait until the customer has completed deactivating the lines. Before using this procedure, ensure that the MOSS is online. Refer to “How to Put the MOSS Online” on page 4-105 for more information. Using the 3745 console, disconnect the line adapter from the NCP as follows: a. From Menu 3, select TSS Services by entering TSS in the selection area.
Disabling Procedures 005 (continued) 010 (continued) Did the diagnostics run without error? Yes No Did the diagnostics run without error? Yes No 006 011 Go to “Diagnostic and Exchange Result Analysis 0000” on page 4-99. Go to “Diagnostic and Exchange Result Analysis 0000” on page 4-99. 007 012 – Note their positions and remove the modem or line cables from the LIC. No trouble was found with this LIC. – If the LIC is type 1 or 4, install the wrap plug (PN 65X8927) on the uppermost socket.
Disabling Procedures 026 (continued) 019 – Change the wrap plug to the next downward socket of the LIC. Go to “Diagnostic and Exchange Result Analysis 0000” on page 4-99. – Rerun the RC01 routine of the concurrent TSS diagnostics using the number of the suspected adapter. Refer to Figure 1-10 on page 1-72. If necessary, refer to “How to Run Internal Function Tests” on page 3-9. Did the diagnostics run without error? Yes No 020 Go to “Diagnostic and Exchange Result Analysis 0000” on page 4-99.
Disabling Procedures à@ CUSTOMER ID: CCU-A SELECTED PROCESS MOSS-ONLINE 3745 X71:ð2ð415 X72:ðððð85 SERIAL NUMBER: ð RUN-REQ -------------------------------------------------------------- ð3/ð1/87 ð1:22 FUNCTION ON SCREEN: ONLINE DIAGS GROUP :ADP# :LINE : 1 ALL : 2 CCU : : : 3 IOCB: 1- 4: : 4 CA : 1- 8: : 5 TSS : 1-32: ð-31: 6 TRSS: 1- 2: 1- 2: 7 HTSS: 1- 8: : 8 OLT : 1- 8: : 9 ESS : 1- 8: : OPT= Y IF MODIFY : OPTION REQUIRED : : ENTER REQUEST ACCORDING TO THE DIAG MENU : DIAG==>(A) ADP#==>(B) LINE==>(C
Disabling Procedures LIC/Line Address Table ┌───────────┬──────────────────────────────────────────────────────────┐ │ │ Line Address for LIC Type │ │ Location ├─────────────┬───────┬───────────┬────────────┬───────────┤ │ │ 1 - 4 │ 3 │ 5 │ 6 LS │ 6 HS │ ├───────────┼─────────────┼───────┼───────────┼────────────┼───────────┤ │ ð1M-A1-C1 │ ð32-ð35 │ ð32 │ N/A │ N/A │ N/A │ │ ð1M-A1-D1 │ ð36-ð39 │ ð36 │ N/A │ N/A │ N/A │ │ ð1M-A1-E1 │ ð4ð-ð43 │ ð4ð │ N/A │ N/A │ N/A │ │ ð1M-A1-F1 │ ð44-ð47 │ ð44 │ N/A │ N/A
Disabling Procedures à@ CUSTOMER ID: CCU-A SELECTED PROCESS MOSS-ONLINE 3745 X71:ð2ð415 X72:ðððð85 SERIAL NUMBER: ð RUN-REQ -------------------------------------------------------------- ð2/14/87 ðð:15 FUNCTION ON SCREEN: TSS SERVICES 1 SELECT/RELEASE : 2 DUMP/IML : 3 MODE CONTROL : 4 DPLY/ALT STORE : 5 DPLY/ALT BLOCKS: 6 DPLY/ALT LSR : 7 DPLY/ALT XREG : 8 ADDRESS COMPARE: 9 CHK-POINT TRACE: 1ð D/ALT HPTSS/ESS: : : : ===> F1:END F2:MENU2 F3:ALARM á ñ Figure 1-11.
Disabling Procedures à@ CUSTOMER ID: CCU-A SELECTED PROCESS MOSS-ONLINE 3745 X71:ð2ð415 X72:ðððð85 SERIAL NUMBER: ð RUN-REQ -------------------------------------------------------------- ð3/ð1/87 ð1:22 FUNCTION ON SCREEN: TSS SERVICES 1 SELECT/RELEASE : 2 DUMP/IML : 3 MODE CONTROL : - SELECT SCANNER CONTROL COMMAND(SP, ST, CT, DS, RT) ==> 4 DPLY/ALT STORE : 5 DPLY/ALT BLOCKS: SP = STOP 6 DPLY/ALT LSR : ST = START 7 DPLY/ALT XREG : CT = CONNECT 8 ADDRESS COMPARE: DS = DELAYED DISCONNECT 9 CHK-POINT TRAC
Disabling Procedures Figure 1-16. LIC Types 5 and 6 Wrap Plug (PN 11F4815) Note: LIC 4B uses only port 0. Figure 1-17.
Port 0 Port 0 Lever Switch W W X X Y Y Z Port 1 TYPE Knob Color TYPE Knob Color LIC5 Black LIC6 Black Figure 1-18. LIC Types 5 and 6 Chapter 1.
3745 Control Panel 3745 Control Panel Use Attention: Providing that the UEPO switch has not been activated, the control panel always has power and will display information on power control and service even though the 3745 is powered OFF. Purpose of the Control Panel The control panel allows the execution of functions which: 1. Are not possible via the console. 2. Must to be operational before the MOSS is IMLed.
3745 Control Panel Explanation of 3745 Panel Keys, LEDs, and Switches Refer to Figure 1-19 on page 1-80 for the location of the keys and switches. The following three keys allow the customer to scroll the different options available. 1. Function 2. Service Mode. 3. Power Control Each scrolled digit is set blinking on the panel display. Validate Key: After pressing this key, the selected digit stops blinking and the chosen option is performed.
3745 Control Panel Function Power On Reset Service Mode Code Power Control MOSS MSG MOSS Inop Function Power Control Service Mode All CAs Disabled Power Control Console In Use Power Off Validate Exit Unit Emergency Only OFF Figure 1-19.
3745 Control Panel Table 1-10. Panel Display Values Indicator Display Function 0 1 2 3 4 5 6 7 8 9 Code Service Mode Console in Use General IPL. MOSS IML. MOSS dump. Request local console. Force local console. Panel test. Remote/Alternate console link test. RSF console link test. Local console link test. IML from diskette. This function must not be used with service function mode 2. A Loop on MOSS diagnostics. B Display stacked errors.
3745 Control Panel How to Perform 3745 Control Panel Operations Important 0FF4 Before working on non-customer access areas of the 3745, power control should be set to Local Mode. This can be done as follows: 1. Using Power Control, scroll till the value is 3, Local Mode. 2. Press Validate. x 3 x x x x Or, when NCP is IPLed from the hard disk: 0000 x 3 x x x x x = variable values.
3745 Control Panel Request Local Console 1. Using Function, scroll till the value is 3, Request local console. 2. Press Validate. A message is sent to inform the remote/alternate or RSF console customer that the local console customer wants to log on at the local console. Option B: 1. Using Service Mode, scroll till the value is 1, Maintenance 1 mode. 2. Press Validate. 3. Using Function, scroll till the value is 9, Load from diskette. 4. Press Validate.
3745 MAPs 1-84 3745 Models 130 to 17A: MIP
3745 MAPs Chapter 2. Map for FRU Isolation IOC Bus MAPs MAP 0100: IOC Bus Trouble Shooting Symptom Explanation IOC bus error detected but not fixed by diagnostics or autoBER. Conditions That Could Cause This Symptom PUC TERMI TERMC TERMR LAs ( TRM/CSP/CSC ) CAL Basic board If you have an intermittent problem, consider that any of the conditions given in the above table can cause the problem.
3745 MAPs 010 (continued) – Press Power Off. – Replug the first channel adapter. – Press Power On Reset. – Run the channel adapter diagnostics on this channel. Are they running error free? Yes No 018 (continued) – Press Power Off. – Change the line adapter you have just replugged. – Press Power On Reset. – Run the line adapter diagnostics. Are they running error free? Yes No 011 019 – Press Power Off. – Change the channel adapter you have just replugged. – Press Power On Reset.
3745 MAPs 3745 MOSS MAPs MAP 3200: MOSS Control Panel Code 001 Symptom Explanation 001 displayed on control panel Conditions That Could Cause This Symptom PCC MPC MSC PS1 If the problem is intermittent, consider that any of the conditions given in the above box can be involved. If the nature of the fault does not allow control panel actions, exchange the FRU group 36 on page 1-51. 001 There is a LED mounted on the MPC card (01A-X0E).
3745 MAPs MAP 3210: MOSS Control Panel Code 059 Symptom Explanation Code 059 displayed on control panel Conditions That Could Cause This Symptom MPC MCC DFA 001 This MAP should be used only if the problem can be reproduced. If you have an intermittent problem, exchange the FRU group 1. Go to “3745 FRU Group Table” on page 1-49. – Power the 3745 OFF as follows: - Put the power control in local mode: Using Power Control, scroll till the value is 3. Press Validate. - Press Power Off.
3745 MAPs MAP 3220: Undefined Panel Message Symptom Explanation The message on the control panel is undefined Conditions That Could Cause This Symptom Loose cables/cards PCC card failing Control panel failing MPC card failing Microcode update 004 (continued) – If no errors are detected, consult the Support Center for any microcode update which may not be reflected in the MIP. Have you received more information from support? Yes No 001 You may have loose cables and/or cards.
3745 MAPs MAP 3230: Console Link Procedure The display code that sent you to this procedure defines the connector or cable referred to in this procedure. 1A0 or 1A1 local 1A3 or 1A4 remote 1A6 or 1A7 RSF. 001 – A console wrap plug should be installed at the 3745 console connector (see Figure 2-1), or at the far end of the cable which should be disconnected from the relevant console/modem. See Table 2-1 for the wrapplug part number to be used. Table 2-1.
3745 MAPs 3745 Line Adapter MAPs MAP 3500: Activate/Deactivate Line Problem or Line Errors on the TSS Symptom Explanation You are unable to activate or deactivate a line, or errors are occurring while lines are running. Conditions That Could Cause This Symptom See below 006 (continued) Diagnostics have detected an error. With the diagnostic reference code, go to “Diagnostic and Exchange Result Analysis 0000” on page 4-99.
3745 MAPs MAP 3520: Activate/Deactivate Ring Problems or Ring Errors on the TRSS Symptom Explanation You are unable to activate or deactivate a ring, or errors are occurring while rings are running. Conditions That Could Cause This Symptom See below 001 – Ensure that the customer has completed his Problem Determination guide procedure. If not done, follow this problem determination procedure yourself before continuing this map. Does the problem still exist? Yes No 002 – Problem is solved.
3745 MAPs MAP 3530: Activate/Deactivate Line Problems or Line Errors on the HPTSS/ESS Symptom Explanation You are unable to activate or deactivate a line, or errors are occurring while lines are running. Conditions That Could Cause This Symptom See below 001 007 – Ensure that the customer has completed his Problem Determination guide procedure. If not done, follow this problem determination procedure yourself before continuing this map. Does the problem still exist? Yes No 002 – Problem is solved.
3745 MAPs 3745 Channel MAPs MAP 3700: CA Isolation Procedure You are here for a channel reported problem at the host console or you are unable to load or dump the control program for a channel-attached 3745.
3745 MAPs 012 (continued) Did the diagnostics run error free? Yes No 013 Go to “Action to Take After a Diagnostic Run or an FRU Exchange” on page 4-99. 014 – Ask the operator to put the channel offline from the host. – Interface cables must be removed from the 3745. – Run routines LG02, LI03, LI04, LJ03, LK02 and LO01 which need manual intervention. Refer to “How to Run Internal Function Tests” on page 3-9 Did the routines run error free? Yes No down in the command ===> field. – Press SEND twice.
3745 MAPs 3745 Power MAPs MAP 3900: Overcurrent on Power Supply 1 Symptom Explanation Overcurrent on power supply 1.
3745 MAPs 005 (continued) – Replug the basic board power cables. – Unplug the HDD/FDD power cable 01F-A1J3 from PS1. – Press Power On Reset. Is the panel code 00B still displayed? Yes No 012 (continued) Is the panel code 00B still displayed? Yes No 013 – Exchange the DMUX. Go to “DMUX Exchange Procedure” on page 4-39. 006 014 – Press Power Off. – Replug the HDD/FDD power cable. – Unplug the FDD power cable 01B-A1J2. Refer to Figure 4-33 on page 4-29. – Press Power On Reset.
3745 MAPs 021 (continued) – Replug the LIB1 power cable. – Unplug the LIB2 or LIB1 power cable 01F-A1J7 from PS1. if any. If there is no cable go to Step 027. – Press Power On Reset. Is the panel code 00B still displayed? Yes No 028 (continued) – Replug the LIB2 power cable. – Unplug all LICs from LIB2 from 01L-A1C2 to 01L-A1K2 with their cables. – Press Power On Reset. Is the panel code 00B still displayed? Yes No 029 022 – replug the LICs one by one and exchange the faulty one.
3745 MAPs 037 – Exchange the PS1. Go to “PS1 Exchange Procedure” on page 4-67. – Press Power On Reset. Is the panel code 00B still displayed? Yes No 038 Go to “CE Leaving Procedure” on page 4-102. 039 – Exchange the MOSS board. Go to “MOSS Board Exchange Procedure” on page 4-92. Chapter 2.
3745 MAPs MAP 3905: Power ON Problem in Host Mode or Host Power Sequence Problem Symptom Explanation Power ON is not possible in host mode. The host system detects errors during the power ON sequence. Conditions That Could Cause This Symptom The Power Control is not in host mode Host or host cable problem Remote power control box (EPO) PCC card Attention Power may be present when nothing is displayed on the control panel.
3745 MAPs 012 (continued) Using Power Control scroll, till the value is 1. Press Validate. Re-initiate the command. Is the 3745 powered ON? Yes No 013 – Check for the 28 V between frame ground and Power Hold/Power Pick on EPO 01S on: Any J Connector pin 5 if one is free (J5/6/7/8) or The back of any host connector if the four are used. J5 J6 Pin 1 Pin 4 Pin 3 Pin 6 J7 J8 Are the two lines ON? Yes No 014 There is a host problem, or an external host cable problem.
3745 MAPs MAP 3910: Overcurrent on Power Supply 2 Symptom Explanation Overcurrent on power supply 2. Conditions That Could Cause This Symptom Short circuit in: Fan1 Fan2 PCC Panel PS2 001 – Unplug the FAN1 power cable 01H-B1-J7 from PS2. – Power the 3745 ON as follows: put the power control in local mode: – Using Power Control, scroll till the value is 3. – Press Validate. Press Power On Reset.
3745 MAPs Power MAP 3920: Air Flow Detector Fault Symptom Explanation Air flow detector fault for Fan1 or Fan2 Conditions That Could Cause This Symptom Fan1 or Fan2 PCC PS2 Tripped CP3 001 If the problem is intermittent, consider that any of the conditions given in the above table can cause the problem. Panel code 030 indicates Fan1. Panel codes 031 or 032 indicate Fan2.
3745 MAPs Power MAP 3925: Scheduled Power on Problems Symptom Explanation The machine will not power On as scheduled Conditions That Could Cause This Symptom Wrong setting of scheduled time Wrong setting of power control (should be 2) Battery PCC card Attention Power may be present when nothing is displayed on the control panel. Note: Before starting maintenance, check the control panel to ensure that the Power Control display is set to 3 (Local). If yes, proceed with Step 001.
3745 MAPs Power MAP 3930: Power Control Subsystem Problems Symptom Explanation Panel display or power indicator not lit. Machine will not Power ON. Conditions That Could Cause This Symptom UEPO CB1 or any CP tripped PS2 PCC card or Control Panel Attention Power may be present when nothing is displayed on the control panel. Power supplies are sealed replaceable units. B1 001 A1 – Check at the control panel. Are all indicators OFF or **** displayed? Yes No C1 J1 002 Go to Step 024 on page 2-23.
3745 MAPs 009 016 Exchange the PS2. Go to “PS2 and Primary Power Box Exchange Procedure” on page 4-69. 010 Exchange the PS2. Go to “PS2 and Primary Power Box Exchange Procedure” on page 4-69. 017 – Check the position of the CB1 on the primary power box. Refer to Figure 4-1 on page 4-3 for location. Is the CB1 in the ON position? Yes No – Check Fuse 1. Refer to Figure 4-37 on page 4-32 for location. Is the fuse OK? Yes No 018 011 – – – – – Switch the CB1 ON. – Power ON the 3745.
3745 MAPs 020 (continued) Is only +5 V present and within tolerance? Yes No 021 – Exchange the Primary Power Box. Go to “PS2 and Primary Power Box Exchange Procedure” on page 4-69. If it does not, go to “MAP 3905: Power ON Problem in Host Mode or Host Power Sequence Problem” on page 2-16. 030 Is the UEPO switch (on the control panel), in the Power Enable position? Yes No 031 . – Put the UEPO switch in Power Enable position as follows (see Figure 2-3 on page 2-21): Loosen the two screws.
3745 MAPs 036 (continued) Is 28 V within tolerance between 24.9 V and 29.5 V? Yes No 037 Exchange the PS2. Go to “PS2 and Primary Power Box Exchange Procedure” on page 4-69. 038 Exchange the FRU group 37, go to “3745 FRU Group Table” on page 1-49.
3745 MAPs Power MAP 3935: Power OFF not Possible in Host Mode Symptom Explanation Power OFF is not possible in host mode Conditions That Could Cause This Symptom Another connected host is still power ON. The power control is not in host mode. Host or host cable problem. PCC card. Attention Power may be present when nothing is displayed on the control panel.
3745 MAPs Power MAP 3945: Power OFF not Possible in Local Mode Symptom Explanation Power OFF is not possible in local mode Conditions That Could Cause This Symptom The power control is not in local mode Relay K1 Control Panel PCC Attention Power may be present when nothing is displayed on the control panel. 001 When the power control is in local mode, a 3 is displayed at the control panel.
3745 MAPs Power MAP 3950: PCC-Detected Error on MOSS Reset Symptom Explanation Incorrect states/sequencing in MOSS reset signals. Conditions That Could Cause This Symptom MPC MCC DFA PCC PS1 006 (continued) – Press Power Off. – Exchange the MPC card (01A-X0E) – Exchange the MCC card (01A-X0H) – Press Power On Reset. Does the same error appear? Yes No 001 – Power the 3745 OFF as follows: Set the power control to local mode: – Using Power Control, scroll till the value is 3. – Press Validate.
3745 MAPs Power MAP 3960: Power OFF not Possible in Network Mode Symptom Explanation Power OFF is not possible in network mode Conditions That Could Cause This Symptom The power control is not in network mode The Power Off command is not received from the host PUC PCC Host Cable problem 3745 not able to power OFF in local mode Attention 006 (continued) Continue at “Power MAP 3945: Power OFF not Possible in Local Mode” on page 2-26.
3745 MAPs 009 (continued) Is the 3745 still powered ON? Yes No 013 (continued) Is the 3745 still powered ON? Yes No 010 014 Go to “CE Leaving Procedure” on page 4-102. 011 Go to “CE Leaving Procedure” on page 4-102. 015 – Power the 3745 OFF as follows: Set the power control to local mode: – Using Power Control, scroll till the value is 3. – Press Validate. Press Power Off. – Turn the CB1 OFF. – Re-install the PCC card. – Exchange the MCC card (01A-X0H). Refer to Figure 4-9 on page 4-11.
3745 MAPs Power MAP 3970: PCC-Detected Error on CCU Reset or on Remote Power OFF Symptom Explanation Incorrect states/sequencing in CCU reset signals. Conditions That Could Cause This Symptom SCTL PUC PCC PS1 Cable from 01A-Y0A3 to 01G-A1YP on page 1-52 Cable from 01A-Y0A2 to 01G-A1YR on page 1-52 Basic board. 001 – Power the 3745 OFF as follows: Set the power control to local mode: – Using Power Control, scroll till the value is 3. – Press Validate. Press Power Off.
3745 MAPs 3745 LAN MAP MAP 4500: 3745 Models 17A Permanent Console Link Problem Symptom Explanation Console not accessible indicator Console Message Conditions That Could Cause This Symptom Service processor Ring Service processor access unit MLA card 001 Is there a panel code displayed on the 3745 control panel? Yes No 002 Go to “3745 Control Panel Symptoms” on page 1-11. 003 Go to “3745 Control Panel Code” on page 2-32 for control panel code interpretation. Chapter 2.
3745 MAPs 3745 Control Panel Code Table 2-2. 3745 Control Panel Code 3745 Control Description Panel Code B8F LAN adapter check Action Exchange the MLA card. B90 Hardware init error Suspect a hardware problem (see Note 1). B91 Microcode error Contact your support structure for assistance. B92 Lobe media test failure Suspect a hardware problem (see Note 1). B93 Signal loss while opening Suspect a ring problem (see Note 1). B94 Wire fault while opening Suspect a hardware problem (see Note 1).
3745 MAPs 3745 RSF MAP MAP 4510: 3745 Model 17A Manual Call You are here because there was a problem in connecting the service processor to RETAIN or because you want to test this facility. Perform a manual call using the 3745 or the 3746-900 facilities to check this connection. The service processor console must be logged ON. If it is not, go to “Console Use for Maintenance” on page 1-1 (for logging ON) and return here.
3745 MAPs 006 (continued) Double-click on Report Problem Using Remote Support Facilities. Enter a short description: in the Problem Analysis window, 'Testing the RSF link'. Click on OK. Click on OK in the Report Problem Using RSF window. Wait for either the alarm Call to RETAIN successful (indicating the normal end of transmission), or the message Call to RETAIN failed. Write down the alarm number. Is the alarm Call to RETAIN successful displayed? Yes No 007 Go to Step 009.
3745 MAPs 010 Click on OK in the alarm window. A second alarm should be displayed. Locate this second alarm number in the following table and perform the required action. Select the Alarm Number Action 064A There is a PE problem. Call your support center for assistance. 064B There is a PE problem. Call your support center for assistance.
3745 MAPs Select the Alarm Number Action 068B Suspect a modem problem. If you have an integrated modem, run the modem diagnostic using the wrap plug. Refer to the Service Processor Installation and Maintenance manual (chapter on How to Run the Service Processor Diagnostics). If you have an external modem, refer to the modem documentation to run diagnostics. If the modem is error free, suspect a line problem. Call the appropriate service representative.
3745/3746-900/Service Processor MAPs 3745/3746-900/Service Processor MAPs MAP 5200: 3745/3746-900/Service Processor/Network Node Processor Icon Color Symptoms Symptom Explanation 3745, 3746-900, or Network Node Processor (NNP) problem The 3745 icon, the 3746-900 icon, and/or the NNP icon in the MOSS-E View window are not green. Conditions That Could Cause This Symptom 3745 scanner and/or a CCU has failed. 3745 NCP not loaded. 3746-900 one or more processors, CBC, or ESCC have failed.
3745/3746-900/Service Processor MAPs Table 2-3. Icons Color Selection Table Machine Icon Color Service White Processor 3745 White Grey Pink 3746 Yellow White Grey NNP-X Go to Step 002 on page 2-38. Step 003 on page 2-38. Step 004 on page 2-39. Step 005 on page 2-39. Step 006 on page 2-39. Step 007 on page 2-39. The 3746-900 is not connected to the service processor. Go to “MAP 5600: LAN Problem on the LAN Attached to the Service Processor” on page 2-42.
3745/3746-900/Service Processor MAPs 004 The 3745 icon is grey. The 3745 is not connected to the service processor. Go to “MAP 5600: LAN Problem on the LAN Attached to the Service Processor” on page 2-42. 005 The 3745 icon is pink. Click on the 3745 icon pink. Click on Program in the action bar. Click on Status. The 3745 Controller Status window indicates the CCU status and if some adapters are unavailable. The normal status of CCU is loaded. If a CCU is not in this state check: 1.
3745/3746-900/Service Processor MAPs 008 (continued) – On the next Set 3746-9x0 Online/Offline window, click on OK. Start a general IML in order to set the 3746-900 in Online mode. At IML completion, the 3746-900 icon must be green. Return to the MOSS-E View window. Go to “CE Leaving Procedure” on page 4-102 to return the machine to the customer. If the problem persists contact your support center.
3745/3746-900/Service Processor MAPs MAP 5205: LAN Checking You are here because you suspect the LAN cable (WLOB) or the service processor access unit (ACUN) to be faulty. 001 Perform the following steps: Check that the service processor LAN cable is correctly connected to the rear of the service processor and in the service processor access unit. Check that all the LAN cables are correctly connected to the service processor access unit. Did you find the problem? Yes No 002 Exchange the suspected FRU.
Service Processor MAPs Service Processor MAPs MAP 5600: LAN Problem on the LAN Attached to the Service Processor Symptom Explanation Conditions That Could Cause This Symptom Unable to activate or deactivate a ring Errors occur while ring is running No connection with the service processor Service Processor Service LAN Adapter MOSS-E Service processor or network node processor LAN adapter Ring Service processor access unit 3746-900 TIC3 or CBSP 3745 MLA card 3745 (Note 3) Processor Access U
Service Processor MAPs 001 (continued) Is the problem permanent? Yes No 002 Go to Step 016 on page 2-44. 003 Does the problem appear on all units connected to the service processor? Yes No 004 Go to Step 011. 005 Is the service processor powered ON? Yes No 006 Power ON the service processor. Is the service processor powered ON? Yes No 007 Go to Step 010. 008 Problem solved.
Service Processor MAPs manual. Other unit If you have a unit other than a 3745, 3746-900, or 3746-950 connected to the LAN, refer to the specific documentation of this unit or do the problem determination on the ring using, the Token-Ring Network Problem Determination Guide, SX27-3710. 013 Is there a panel code displayed on the 3745 control panel? Yes No 014 Go to “3745 Control Panel Symptoms” on page 1-11. 015 Go to “3745 Control Panel Code” on page 2-32 for control panel code interpretation.
Service Processor MAPs Go to Step 022. 022 If your are not already logged ON at service processor console, go to “Console Use for Maintenance” on page 1-1 for log ON. Then return here. On the MOSS-E View window, double-click on the desired 3745 icon. Click on MOSS. On the MOSS screen, enter ELD (Event Log Display) and press Enter on the service processor keyboard. On the next MOSS screen, enter 7 (alarm) and press Enter on the service processor keyboard.
Service Processor MAPs 2-46 3745 Models 130 to 17A: MIP
Diagnostics Chapter 3. How to Run 3745 Diagnostics Diagnostic Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3745 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Errors During Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . Diagnostic Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Checkout Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CBA Diagnostic . . . . . . . . . . . . . . . . . .
Diagnostics Diagnostic Description 3745 Diagnostics Two groups of diagnostics run on the 3745: 1. Automatic: IML/IPL checkout diagnostics including MOSS diagnostics. 2. Controlled: Internal function tests (IFTs) Wrap tests OLTs. Diagnostics are run during the installation procedure and when a fault is detected to isolate a field-replaceable unit that caused the failure. They are also executed after a repair is performed, to check that the hardware area is working correctly.
Diagnostics CBA Diagnostic The link between the 3745 and the 3746-900 is checked via CBA routines invoked from the 3745 MOSS console. CBA Diagnostics from 3745 MOSS Console: New diagnostic sections are provided to test the 3745/3746-900 interface. These sections must be run manually and offline. IOC interface is tested by the new section: The IDxx section tests the path between the CCU and IOC Bus. – ID01: Use of IOC test register. – ID02: Test of bad parity – ID03: Interrupt test.
Diagnostics How to Run MOSS Diagnostics These tests can be run without stopping the customer's application. Error conditions will result in a control panel code being displayed. Actions for these codes are defined in “3745 Control Panel Codes” on page 1-15. 4. If the console has not been re-initialized, an error was detected. From the Control Panel or Some errors will result in a reference code at IML completion. These types can also be recognized by the panel code displaying F0D.
Diagnostics How to Loop MOSS Diagnostics If an intermittent MOSS problem is suspected, the loop MOSS diagnostics facility can be used as follows: Ensure that the MOSS is offline or alone (check the MOSS Status Area, on the second line of the console screen). 1. Set the service mode to Maintenance 1: a. Press Service until the number 1 is displayed in the service window. b. Press Validate. 2. Set the function to loop on MOSS diagnostics: a.
Diagnostics How to Run the Console Link Test for 3745 Models 130, 150, 160, and 170 This function is available for 3745 Models 130, 150, 160, and 170 only. This function tests the customer's console ports with wrap plugs which may be installed at the end of the cable. They are attached to either the local console, the remote console modem, or the RSF link modem. The wrap plugs can also be installed at the connectors for these cables in the 3745 (not possible with the 3727 console cable).
Diagnostics If any other panel code is displayed, disconnect the wrap plug. Go to “3745 Control Panel Codes” on page 1-15 and follow the instructions. 11. Set the function to MOSS IML: a. Press Function until 1 is displayed in the function window. b. Press Validate. 9. Disconnect the wrap plug and reconnect the cable. 12. When the control panel displays F0F or F0E if the MOS was previously alone), perform a MOSS online. Refer to “How to Put the MOSS Online” on page 4-105. 10.
Diagnostics How to Run the Control Panel Test This test can be run without stopping the customers application. This test is not a sequential test and can be cancelled at any time by pressing Exit. Notes: 1. Any inactivity (during the panel test), of approximately 60 seconds will result in the test being automatically cancelled and the panel will return to operational mode. 2. During this test, the control panel audible alarm will sound for each action.
Diagnostics How to Run Internal Function Tests How to Invoke Diagnostics: On the 3745 console, press F5 in Menu 1 to display the maintenance function Menu (Menu 3). à@ CUSTOMER ID: CCU-A SELECTED PROCESS MOSS-OFFLINE 3745 X71:ð2ð415 X72:ðððð85 ð SERIAL NUMBER: -------------------------------------------------------------- ð1/12/87 ð4:29 MENU 3 MISUSE OF MAINTENANCE FUNCTIONS MAY LEAD TO UNPREDICTABLE RESULTS BER CORRELATION..: CADS SERVICES....: CONCURRENT DIAGS.: DUMP DISPLAY/DEL.
Diagnostics How to Select Diagnostics à@ CUSTOMER ID: CCU-A SELECTED PROCESS MOSS-OFFLINE 3745 X71:ð2ð415 X72:ðððð85 SERIAL NUMBER: ð -------------------------------------------------------------- ð3/ð7/87 ðð:21 FUNCTION ON SCREEN: OFFLINE DIAGS GROUP :ADP# :LINE : 1 ALL : : : 2 CCU : A- B: : 3 IOCB: 1- 4: : 4 CA : 1-16: : 5 TSS : 1-32: ð-31: 6 TRSS: 1- 6: 1- 2: 7 HTSS: 1- 8: : 8 OLT : 1-16: : DIAGNOSTICS INITIALIZATION 9 ESS : 1- 8: : Xð CBA : 1- 2: OPT= Y IF MODIFY : OPTION REQUIRED : : ENTER REQUE
Diagnostics Options Menu à@ CUSTOMER ID: CCU-A SELECTED PROCESS MOSS-OFFLINE 3745 X71:ð2ð415 X72:ðððð85 ð SERIAL NUMBER: -------------------------------------------------------------- ð3/ð6/87 ðð:15 FUNCTION ON SCREEN: OFFLINE DIAGS : R RERUN REQUEST : A ABORT ROUTINE : C CANCEL REQUEST : G GO : M MODIFY OPTIONS: : S/LS/AL/ALS/B/DM : NW/W : START ð9:58:15 C1/CNNN/C : REQUEST: CCU DIAGNOSTICS INITIALIZATION R1/RNNN : OPTIONS: S NW C1 R1 BR BR/NBR : : ENTER REQUEST ACCORDING TO THE DIAG MENU : ==>M R2 =
Diagnostics Error Menu à@ CUSTOMER ID: CCU-A SELECTED PROCESS MOSS-OFFLINE 3745 X71:ð2ð415 X72:ðððð85 SERIAL NUMBER: ð -------------------------------------------------------------- ð3/ð1/87 1ð:17 FUNCTION ON SCREEN: OFFLINE DIAGS : \\\\\\\\\\\\\\\\ FRU REMOVAL ==> POWER OFF R RERUN REQUEST : \RH B3ð322ð8 \ A ABORT ROUTINE : \RAC 8ð5ðAðððð \ ERR BIT FFFFFFð2 C CANCEL REQUEST : \ ERC ACð1ð7ð1 \ ERROR COUNT ðððð1 GO : \\\\\\\\\\\\\\\\ M MODIFY OPTIONS: : S/LS/AL/ALS/B/DM : NW/W : START 1ð:13:46 STOP 1ð:
Diagnostics How to Run the LIC Wrap Test with IFTs Install the Wrap Plug: For HPTSS Install the wrap plug PN 58X9349 for V35 or PN 58X9354 for X.21 on the tailgate connector. Netherlands 6162948 Switzerland 66X0748 U.K. 65X8069 U.S.A./Canada 66X0807 For ESS Install the wrap plug PN 70X8670 on the tailgate connector. Start the Diagnostic For HPTSS For LIC Types 1 and 4 Install the wrap plug PN 65X8927 on the LIC connector. See Figure 3-8 and Figure 3-10 on page 3-23.
Diagnostics 3. Line number in the LINE==> area. You may obtain the line number from the LID function (in Menu 1) by entering the line address. 3-14 3745 Models 130 to 17A: MIP 4. Press SEND.
Diagnostics How to Run the Wrap Test (WTT) for TSS, HPTSS, or 3746-900 Attention: The MOSS must be online to start this procedure. 1. Select Menu 1. 2. Type WTT 3. Press SEND/ENTER.
Diagnostics Wrap Test Initial Selection for TSS Follow the instructions in the following screen.
Diagnostics Option 2: Follow the instructions in the following screen and select the wrap level 4 (tailgate).
Diagnostics Wrap Test Initial Selection for HPTSS Follow the instructions in the following screen.
Diagnostics Wrap Test Initial Selection for 3746-900 Follow the instructions in the following screen.
Diagnostics Available Wrap Options Wrap Option Available on LIC11 3745 3746-900 LIC11 (1) (2) (3) (4) 3745 DTE ARC (1) Remote Modem Local Modem LCB (2) (3) Line (4) Internal level wrap NTT cable wrap Local modem level wrap Remote modem level wrap 3746-900 LIC11 LCB ARC W (5) (5) ARC Wrap plug for testing the ARC and its cable. Select the appropriate ARC wrap plug according to the type of ARC (see Table 3-1 on page 3-22).
Diagnostics Wrap Option Available on LIC12 3745 3746-900 Remote DSU/CSU NCTE Local DSU/CSU NCTE LIC12 (2) (1) Line DTE (3) (1) Internal level Wrap (2) Local DSU/CSU or NCTE wrap (3) Remote DSU/CSU or NCTE wrap 3745 3746-900 LIC12 W Remote DSU/CSU NCTE Local DSU/CSU NCTE (4) DTE Line (4) LIC12 wrap plug Wrap Option Available on LIC16 3745 3746-900 LIC16 W (1) (2) (1) LIC16 internal level wrap (2) LIC16 wrap plug Chapter 3.
Diagnostics Available Wrap Plugs Table 3-1. Wrap Plugs for Testing ARC Assembly A and ARC Assembly B (with Cable) ARC Type Wrap Plug PN ARC V.24 DTE 61F4523 ARC V.24 DCE 61F4522 ARC V.35 DTE 61F4527 ARC V.35 DCE 61F4526 ARC/3745 V.24 DTE 61F4525 ARC/3745 V.24 DCE 61F4525 ARC/3745 V.35 DTE 61F4578 ARC/3745 V.35 DCE 61F4528 3-22 3745 Models 130 to 17A: MIP Table 3-2. Wrap Plugs for LIC Testing LIC Type Wrap Plug PN LIC11 58G9425 LIC12 for X.21 58X9354 LIC12 for V.35 58X9349 LIC16 57G8097 Table 3-3.
Diagnostics Figure 3-8. LICs Type 1 and 4 (Wrap Plug PN 65X8927) Figure 3-9. LIC Type 3 (Wrap Cable PN 65X8928) Figure 3-10. LIC Types 1, 3, and 4 Note: On LIC4B, only the port 0 is used. Chapter 3.
Diagnostics Figure 3-11. LICs Type 5 and 6 (Wrap Plug PN 11F4815) Port 0 Port 0 Lever Switch W W X X Y Y Z Port 1 TYPE Knob Color TYPE Knob Color LIC5 Black LIC6 Black Figure 3-12.
Diagnostics How to Run the Channel Wrap Test Note: Do not start the IFT L001 with the wrap plug already installed. Install or remove the wrap plug when directed by the MOSS console. 1. Ask the customer to disable the channel related to the channel adapter to be tested with the Channel Wrap Test. 2. Select option ODG or CDG from the maintenance function menu. 3. Enter the following: Routine number LO01 in the DIAG==> area. Channel adapter number in the ADP#==> area. 4. Press SEND. 5.
Diagnostics 3-26 3745 Models 130 to 17A: MIP
FRU Exchange Chapter 4. 3745 FRU Exchange This chapter is to be used to exchange a defined FRU. Use all section from the begining to the end, to determine: 1. Where the FRU is physically located 2. How to properly exchange FRUs 3. How to test the machine 4. What else must be done before returning the machine to the customer. Exchange Precautions 1. Most of the 3745 FRUs can be exchanged in concurrent maintenance.
FRU Exchange List of 3745 FRUs Basic BOARD Use the “Basic Board Exchange Procedure” on page 4-77. LIC BOARD type 1 and 3 Use the “LIC Board Type 1 and 3 Exchange Procedure” on page 4-84. LIC BOARD type 2 Use the “LIC Board Type 2 Exchange Procedure” on page 4-88. MOSS BOARD Use the “MOSS Board Exchange Procedure” on page 4-92. BPC Use the “Card Exchange Procedure” on page 4-34. Battery Use the “Battery Exchange Procedure” on page 4-48. CADR Use the “Card Exchange Procedure” on page 4-34.
FRU Exchange FRU Physical Locations 3745 Frame Locat i on: 01 Figure 4-1. 3745 Frame (Front) A MOSS board (01A-X0 and 01A-Y0) F PS1 B FDD G Basic board (01G-A1) C Panel H Primary power box + PS2 D HDD K Fan1 (for powers) E Fan2 (for logic) a Basic board test points b MOSS board test points Chapter 4.
FRU Exchange Locat i on: 01 M R Consol e L N W Grounding Area P Q TRSS HPTSS ESS S CA' S EPO Rear Customer Access Figure 4-2.
FRU Exchange Basic Board, Cards, Connectors, and Crossovers ┌─────────────────────────────────────────────────────────────┐ │ A B C D E F G H J K L M N P Q R S T U V W X │ ├───────┬────┬────────────────────────────────────────────────┤ │ │ │ . . . . . . . . . . . . . . . . . . . . . . │ │ CCU │ │ . . . . . . . . . . . . . . . . . . . X X X │ │ │ │ . . . . . . . . . . . . . . . . . . . │ │ CA │ 5 │ . . . . . . X X . . . . . . . . . . . │ │ │ 6 │ . . . . X X . . . . . . . . . . . . . │ │ │ 7 │ . . X X . . .
FRU Exchange The following table and figures are configuration examples. Table 4-2. Basic Board Model TPS 130 no 130 yes 150 no 160 no 17x no 17x no 17x yes 17x yes Configurations HPTSS/ESS yes yes yes yes no yes no yes Figure Available Figure 4-6 on page 4-8 Figure 4-7 on page 4-9 Figure 4-8 on page 4-10 Figure 4-4 Figure 4-5 on page 4-7 Figure 4-4. 3745 Model 17X Basic Board (without TPS, HPTSS, or ESS) .1/Terminators TERMC and TERMR are present on 3745 model 17A only.
FRU Exchange Figure 4-5. 3745 Model 17X (Basic Board with TPS and HPTSS or ESS) .1/Terminators TERMC and TERMR are present on the 3745 Model 17A only. Note 1: When TPS-5 is installed a Bypass card 1 (BPC1) is needed in location E (if CADR-7 is present). Note 2: STO may be STO4 (4MB) or STO8 (8MB). Note 3: CAL may be CAL6 (for the CADS feature) or CAL7 (for the BCCA feature). Chapter 4.
FRU Exchange Figure 4-6. 3745 Model 130 (Basic Board with TPS) Note 1: When TPS-5 is installed, a Bypass card 1 (BPC1) is needed in location E (if CADR-7 is present). Note 2: STO may be STO4 (4MB) or STO8 (8MB). Note 3: CAL may be CAL6 (for the CADS feature) or CAL7 (for the BCCA feature).
FRU Exchange Location 01G-A1 Figure 4-7. 3745 Model 150 (Basic Board) Note: STO may be STO4 (4MB) or STO8 (8MB). Chapter 4.
FRU Exchange Location 01G-A1 Figure 4-8. 3745 Model 160 (Basic Board) Note: STO may be STO4 (4MB) or STO8 (8MB).
FRU Exchange MOSS Board, Cards, and Connectors Location: 01A XO A 1 2 A B P C C C D E M L A M P C F G H D F A M C C YO B C D E 1 2 3 4 3 M S C 4 5 5 A B C D E Figure 4-9. 3745 Models 130, 150, 160, and 170 (MOSS Board, Cards, and Connectors) Chapter 4.
FRU Exchange Location: 01A XO A 1 2 A B P C C C D E M L A M P C F G H D F A M A C YO B C D E 1 2 3 4 3 M S C 4 5 5 A B C D E Figure 4-10.
FRU Exchange LIC Board Type 1 Locat i on: 01M-A1. 01M-A2. 01L-A2 G H J K LIC F LIC E LIC D LIC C LIC B LIC A LIC GND DMUX Power Connect LIC W Addr essi ng Y Z GND Customer Access Area Figure 4-11. 3745 LIC Unit Type 1 Board and Connectors (for LIC Types 1,3, and 4 in Models 150, 160, and 170) LIC Board Type 2 Locat i on: 01L-A1.
FRU Exchange LIC Board Type 3 Locat i on: 01M- A2 Figure 4-13. 3745 LIC Unit Type 3 Board and Connectors (for LIC Types 1,3, and 4 in Model 150) DMUX and SMUX Packaging Table 4-3. DMUX Packaging DMUX DMUX Id Location 1 or 2 01M-A2B 3 or 4 01M-A1B 9 or 10 01L-A2B Table 4-4.
FRU Exchange LIC Board Type 1 Packaging for LICs Type 1 to 4 A B D M U X C D F G H J 01 02 03 04 05 06 07 00 04 01 D M U X E 08 12 16 K 08 LIC Locations in Board 01M-A2 20 24 28 05 09 13 17 21 25 29 Line Locations in Board 01M-A2 (for LICs 1 and 4) 02 06 10 14 18 22 26 30 03 07 11 31 15 19 23 27 D M U X Line Locations in Board 01M-A2 (for LIC 3) 00 04 08 12 16 20 24 28 Figure 4-14. 3745 LIC Board 01M-A2 Packaging Chapter 4.
FRU Exchange A B D M U X D M U X C D E F G H 09 10 11 12 13 14 32 36 40 44 33 37 41 45 49 J K 15 16 LIC Locations in Board 01M-A1 48 52 56 60 53 57 61 Line Locations in Board 01M-A1 (for LICs 1 and 4) 34 38 42 46 50 35 39 43 47 51 55 59 54 58 62 63 D M U X Line Locations in Board 01M-A1 (for LIC 3) 32 36 40 44 48 52 56 60 Figure 4-15.
FRU Exchange A B D M U X C D E F 33 34 35 36 G H J 37 38 39 K 40 LIC Locations in Board 01L-A2 128 132 136 140 144 148 152 156 129 133 137 141 145 149 153 157 D M U X 130 134 138 142 146 150 154 158 Line Locations in Board 01L-A2 (for LICs 1 and 4) 131 135 139 143 147 151 155 159 D M U X Line Locations in Board 01L-A2 (for LIC 3) 128 132 136 140 144 148 152 156 Figure 4-16. 3745 LIC Board 01L-A2 Packaging Chapter 4.
FRU Exchange LIC Board Type 2 Packaging for LIC Type 5 B C D S M U X A 33 B C S M U X A 64 66 A A E F G 34 35 36 D E F 68 H J K 37 38 39 40 G H J K 70 72 74 76 78 LIC Locations in Board 01L-A2 Line Locations in Board 01L-A2 65 67 69 71 73 75 77 79 Figure 4-17.
FRU Exchange LIC Board Type 2 Packaging for LIC Type 6 (Low Speed) A A B C D S M U X A 33 34 35 36 37 38 39 40 B C D F S M U X A 64 66 68 70 72 E E F G G H H J J 74 76 K LIC Locations in Board 01L-A2 K 78 Line Locations in Board 01L-A2 Figure 4-19.
FRU Exchange LIC Board Type 2 Packaging for LIC Type 6 (High Speed) B C D S M U X A 33 34 35 36 37 38 39 40 B C D F S M U X A 64 66 68 70 72 A A E E F G G H H J J 74 76 K LIC Locations in Board 01L-A2 K 78 Line Locations in Board 01L-A2 Figure 4-21.
FRU Exchange LIC Board Type 3 Packaging for LIC Types 1 to 4 A B D M U X C D F 01 02 03 04 00 04 01 D M U X E G H J K LIC Locations in Board 01M-A2 08 12 05 09 13 Line Locations in Board 01M-A2 (for LICs 1 and 4) 02 06 10 14 03 07 11 15 D M U X Line Locations in Board 01M-A2 (for LIC 3) 00 04 08 12 Figure 4-23. 3745 LIC Board 01M-A2 Packaging Chapter 4.
FRU Exchange Ethernet Lines Tailgate Location: 01Q C0 D0 Pi n 15 J1 J1 Pi n 9 J2 ESS3 J2 ESS4 Figure 4-24. 3745 Ethernet Lines Tailgate Table 4-5.
FRU Exchange High Speed Lines Tailgate Location: 01Q C0 D0 Pi n 18 J1 J2 J1 J2 Pi n 34 Pi n 1 Pi n 50 Pi n 17 Pi n 33 Figure 4-25. 3745 High-Speed Lines Tailgate Table 4-6. 3745 High-Speed Line Locations Line Location LA 1028 01Q-C0J2 3 1029 01Q-C0J1 3 1030 01Q-D0J2 4 1031 01Q-D0J1 4 Chapter 4.
FRU Exchange Token-Ring Tailgate Locat i on: 01Q-A0 Locat i on: 01Q- B0 Figure 4-26. 3745 Token-Ring Tailgate Table 4-7.
FRU Exchange Channel Tailgate Locati on: 01P Location: 01G Figure 4-27. 3745 Channel Tailgate Sel ect out B y pas s S wi t ch Bypas s Tag Bus Nor mal Figure 4-28. 3745 Channel Tailgate Details. For more details see YZ052 Sheet 2. Table 4-8. Channel Interface. Channel Interface A and Channel Interface B (TPS) Distribution Chart. Basic Board Tailgate CA (Interface A or Interface B) Rear Position 01G-H 01P-1 CA5-A 01G-F 01P-2 CA6-A or CA5-B 01G-D 01P-3 CA7-A 01G-B 01P-4 CA8-A or CA7-B Chapter 4.
FRU Exchange Console Operator Tailgate For 3745 Models 1X0 Locat i on: 01R - A0 J1 J2 J3 Figure 4-29. 3745 Models 1X0 Console Operator Tailgate Console Operator Tailgate for 3745 Model 17A Locat i on: 01R - A0 PI N SI DE CONSOL E PI N 1 Figure 4-30.
FRU Exchange Locat i on: 01S Figure 4-31. 3745 EPO Chapter 4.
FRU Exchange 3745 Control Panel Locati on 01C Control Keyboard LED (Power on onl y) Di s pl ay B L ACK RED B1 A1 1 2 4 + - Connector 01C-D1J1 EPO C1 S wi t ch OF F D1 B at t e r y 13 Front Vi ew J1 LED Detai l B 01C-B1J1 B1 A1 For Model 17A For Model s 130 to 170 EPO 4 J1 C1 5 1 2 6 3 Wi r i ng Si de 1 2 3 D C B A D1 Detail C 01C-C1SW1 Bat t er y Rear View Figure 4-32.
FRU Exchange Flexible Diskette Drive Locati on: 01B-A1 Figure 4-33. 3745 Flexible Diskette Drive Hard Disk Drive Locati on: 01D-A1 1 Figure 4-34. 3745 Hard Disk Drive Chapter 4.
FRU Exchange Primary Power Box Locati on: 01H Figure 4-35.
FRU Exchange Power Supply 1 Locat i on: 01F J2 J3 J5 J1 J6 J4 J7 TB 1 J8 TB 3 5V TB 2 5V TB5 TB 4 TB6 T0 01H-A1J1 Front vi ew Rear view Figure 4-36. 3745 Power Supply 1 Components 3745 Power Supply Cross Reference Table 4-9. 3745 Power Supply Cross Reference Power Supply Location Area Supplied PS1 01F Basic board MOSS board FDD and HDD LIC board 01M-A1 LIC board 01M-A2 LIC board 01L-A1 LIC board 01L-A2 PS2 01H Fans PCC Panel Chapter 4.
FRU Exchange Power Supply 2 Locati on: 01H J6 CR1 R1 C2 T1 CR 2 C1 F1 CP3 SW1 CV T K2 C3 J3 TB1 Figure 4-37.
FRU Exchange Fan 1 Figure 4-38. 3745 Fan 1 Components Fan 2 Figure 4-39. 3745 Fan 2 Components Chapter 4.
3745 FRU Exchange Procedure 3745 FRU Exchange Procedures Card Exchange Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front door. 4. Switch CB1 OFF. Refer to Figure 4-40. 8. If the card to be replaced is a CADR, go to Step 24 on page 4-36. 9. If the card to be replaced is an MLA, go to Step 33 on page 4-37. 10. Remove the crossover connectors (if installed) from the card exchanged. 11.
3745 FRU Exchange Procedure Front Vi ew Figure 4-41. Covers S pr i n g Figure 4-42. Shipping Springs Chapter 4.
3745 FRU Exchange Procedure CADR Exchange 24. From step 8 on page 4-34: At the Channel Tailgate set the Select Out Bypass switch to bypass (refer to Figure 4-27 on page 4-25, to Figure 4-43, and to Figure 4-44) according to the CADR to be replaced (refer to Table 4-10). 25. Remove the crossover connectors from the card to be exchanged. 26. Exchange the card and re-install the crossover connectors. 27. Replace the board cover. 28. Set the Select Out Bypass switch to normal 29. Switch CB1 ON. 30.
3745 FRU Exchange Procedure MLA Exchange. 33. From step 9 on page 4-34: Obtain the service processor maintenance password from the customer in order to logon at the service processor console. 34. If the logon is already done, go to Step 36. If it is not done, proceed with Step 35. 35. To log on: a. In the MOSS-E View window, click on Program (in the action bar). b. Click on Log on MOSS-E. c. Enter the password. 36.
3745 FRU Exchange Procedure DCREG Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power OFF on the control panel. 3. Open the front door. 4. Switch CB1 OFF. Refer to Figure 4-45. 5. Locate the basic board. Refer to Figure 4-45. 6. Remove the basic board cover (loosen the two screws then lift up the cover). 7. Attention: Use the ESD kit and procedures. 8.
3745 FRU Exchange Procedure DMUX Exchange Procedure Since the DMUX is hot-pluggable, there is no need to power OFF. Removal Procedure 1. Open the rear door. 2. For the board location refer to Figure 4-46. 3. Remove the related DMUX cover (refer to Figure 4-47). Two screws must be removed .1/. (Two types of DMUX cover exist according to the board location.) 4. For the DMUX location, refer to Figure 4-48 on page 4-40. The thumb screw color of the DMUX is white. 5. Refer to Figure 4-49 on page 4-40.
3745 FRU Exchange Procedure DMUX A B C D E F G H J K W W LI C LI C LI C LI C LI C LI C LI C LI C Cable 2 X Y Z Y Figure 4-48. DMUX Location Z Cable 1 Figure 4-49. DMUX Installation Procedure 1. Install the new DMUX cassette. 2. Fasten the thumb screw holding the DMUX cassette to the board. Finger strengh is enough. Do not use tools. 3. Replace the DMUX cables in their proper positions. 4. Re-install the DMUX cover with the two screws. Refer to Figure 4-47 on page 4-39. 5.
3745 FRU Exchange Procedure SMUXA/B Exchange Procedure Removal Procedure Since the SMUX is hot-pluggable, there is no need to power OFF. 1. Open the rear door. 2. For the board location, refer to Figure 4-50. 3. Remove one of the SMUX covers. Refer to Figure 4-51 (two screws must be removed .1/). Figure 4-50. Location of the LIC Boards Type 2 Figure 4-51. SMUX Cover Chapter 4.
3745 FRU Exchange Procedure 4. For the SMUX location, refer to Figure 4-52. Refer to Figure 4-53 and do the following: 5. Remove the serial link cable (if installed) from the SMUX (this cable is absent on SMUXB when SMUXA and the flat cable .2/ are present). 6. Remove the flat cable .2/ (if installed) which connects the two SMUXs, (if two LIC boards type 2 are present in the machine). This cable may be absent in spite of the presence of the two boards. 7.
3745 FRU Exchange Procedure Installation Procedure 1. Install the new SMUX cassette. 2. Fasten the thumb screw holding the SMUX cassette to the board. Finger strength is enough. Do not use tools. 3. Replace the SMUX cables. 4. Set the XMIT level according to the table below. Refer to Figure 4-53 on page 4-42 for the sliding switches. 5. Re-install the SMUX cover with the 2 screws. Refer to Figure 4-51 on page 4-41. 6. Close the rear door. 7.
3745 FRU Exchange Procedure LIC Exchange Procedure Removal Procedure: Since the LIC is hotpluggable, there is no need to power OFF. Line Speed Switch 1. For physical locations, refer to Figure 4-54, Figure 4-56, and to Figure 4-57 on page 4-45. 2. Open the rear door. 3. Remove the line cables from the PTT/Common carrier wall socket if you deal with LIC 5 or 6. 4. Remove the line cables from the LIC. Note their positions. W 5.
3745 FRU Exchange Procedure nostic Run or an FRU Exchange” on page 4-99. H J K LIC G LIC F LIC E LIC D LIC LIC Power Connect C W MUX Addr essi ng B LIC A LIC GND Y Z GND Customer Access Area Figure 4-56. LIC Board Type 1 and 2 Figure 4-57. LIC Board Type 3 Chapter 4.
3745 FRU Exchange Procedure Control Panel Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front door. 4. Switch CB1 OFF. Refer to Figure 4-58. 5. Locate the control panel and the MOSS. Refer to Figure 4-58. 6. Open the control panel door (one screw must be removed). 7. Remove the MOSS right cover (three screws must be removed .1/). Refer to Figure 4-59. 8.
3745 FRU Exchange Procedure 10. Remove the panel cover (three screws must be removed .2/). 11. Remove the five screws holding the panel to the door .3/. 12. Withdraw the panel with the cable. Installation Procedure 1. Install the new panel on the panel door and attach it with the five screws .3/. 2. Re-install the panel cover with the three screws .2/. 3. Re-install the cable in its path and reconnect it to the MOSS board. 4. Re-install the MOSS right cover with the three screws .1/. 5.
3745 FRU Exchange Procedure Battery Exchange Procedure It is the Service Personnels responsibility to exchange the battery. The 3745 will automatically send an alert to the operator console when there is a need to exchange the battery. Removal Procedure 1. Locate the control panel. Refer to Figure 4-62. 2. Open the front door. J 1 3. Open the control panel door (one screw must be removed). 4. Locate the battery .1/. Refer to Figure 4-63. 5.
3745 FRU Exchange Procedure à@ CUSTOMER ID: CCA-A RESET PROCESS MOSS-ALONE BYP-IOC-CHK STOP-CCU-CHK 3745 X71:ðAð8ðð X71:ðBC8ðð SERIAL NUMBER: ð -------------------------------------------------------------- ð3/ð1/87 ð1:2 FUNCTION ON SCREEN: POWER SERVICES - SELECT ONE OPTION, THEN PRESS ENTER ==> 1 = POWER DUMP 2 = BATTERY CHANGE ACKNOWLEDGE ===> F1:END F2:MENU2 F3:ALARM F6:QUIT á ñ Figure 4-64.
3745 FRU Exchange Procedure Fan 1 Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front door. 4. Switch CB1 OFF. Refer to Figure 4-66. 5. Locate Fan 1. Refer to Figure 4-66. 6. At Fan 1, disconnect the air flow detector cable and the power cable. Refer to Figure 4-67. 7. Remove the screw .1/ which maintains Fan 1 to the frame. 8. Slide the Fan 1 assembly out. Installation Procedure 1.
3745 FRU Exchange Procedure Fan 2 Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power OFF on the control panel. 3. Open the front door. 4. Switch CB1 OFF. Refer to Figure 4-68. 5. Locate Fan 2. Refer to Figure 4-68. 6. At Fan 2, disconnect the air flow detector cable and the power cable. Refer to Figure 4-69. 7. Remove the two screws .1/ which maintain Fan 2 on the frame. 8. Slide the Fan 2 assembly out. Installation Procedure 1.
3745 FRU Exchange Procedure FDD Exchange Procedure Removal Procedure: For physical locations, 4. Press Validate. refer to Figure 4-70. 5. Disable the MOSS area as follows (if NCP is running in the 3745): Important The MOSS must be loaded from the Disk. If you are not sure, execute a MOSS IML from the Disk. Refer to “How to Perform 3745 Control Panel Operations” on page 1-82. a. Invoke Menu 2 (See PF key line). b. In Menu 2, type MOF in the selection area for MOSS OFFLINE. c. Press SEND. d.
3745 FRU Exchange Procedure Table 4-11. Voltage Test Points Connector Pin Voltage 01B-A1J2 1 +12 V (FDD) 2 GND 3 GND 4 +5V PS1-J1 2 +12 V Voltage 5 +5V Test Points 12 GND Maximum Minimum +13.00 V +11.00 V + 5.25 V + 4.85 V +13.00 V + 5.25 V +11.00 V + 4.85 V b. Press Validate. c. Using Table 4-11, measure the voltages on the voltage test points of PS1 (refer to Figure 4-71). If the voltages are incorrect, exchange PS1. 8.
3745 FRU Exchange Procedure 9. Attention: Use the ESD kit and procedures. 10. Refer to Figure 4-72. Remove the MOSS board covers .1/ (seven screws must be removed .2/). 11. Refer to Figure 4-73 . P 12. Locate the FDD .3/. 13. Remove the two cables .4/ at the back of the FDD. 14. Remove the four securing screws from the assembly .5/. 15. Slide the FDD assembly out. Figure 4-72. MOSS Covers 4-54 3745 Models 130 to 17A: MIP Figure 4-73.
3745 FRU Exchange Procedure Installation Procedure 1. Check that the new FDD has a jumper in position 0 (refer to Figure 4-74). 6. Install the primary diskette in the FDD. 7. Press Function on the control panel until 9 (Load from Diskette) is displayed in the function window. 8. Press Validate. Note: This action will also run MOSS diagnostics and complete a MOSS IML. A successful completion will result in a code F0E, F0F, or 000. If any other code is displayed, an error was detected.
3745 FRU Exchange Procedure HDD Exchange Procedure Removal Procedure: For physical locations, refer to Figure 4-75. Important Check that the Power Control display is set to local 3 on the control panel. If yes, go to Step 3. If not, proceed with Step 1. 1. Press power Control until 3 (Local mode) is displayed in the power control window. 2. Press Validate. 3. Press Service until 1 (Maintenance 1) is displayed in the service window. g. If POWER OFF SUCCESSFUL.
3745 FRU Exchange Procedure 12. Attention: Use the ESD kit and procedures. 13. Open the control panel door. 14. Refer to Figure 4-76: 15. Locate the HDD .1/. 16. Remove the three cables (and the ground wire if any) from the drive .2/. 17. Unfasten the HDD assembly .3/ from the frame. Two screws .4/ must be removed. 18. Slide the HDD assembly out .3/. 19. Remove the four screws .5/ which maintain the HDD to the assembly bracket. Figure 4-76. HDD Removal Chapter 4.
3745 FRU Exchange Procedure Installation Procedure 1. Identify the HDD that you received using Figure 4-77 (several types of HDD are available). 2. If you receive a new HDD assembly similar to the HDD shown (see Figure 4-77) continue with Step 3. Otherwise, go to Step 8. 9. Install the new HDD on the assembly bracket with the four screws .5/. 10. Slide in the HDD assembly and fasten it to the frame with the two screws .4/. 11. Reconnect the three cables and the ground wire .2/.
3745 FRU Exchange Procedure F0F, or 000. If any other code is displayed, an error was detected. See “3745 Control Panel Codes” on page 1-15 22. Press Service until 2 is displayed in the service window. 23. Press Validate. 24. Press Function. until 1 is displayed in the power control window. 25. Press Validate. 26. Press Power On on the control panel. 27. Go to Step 42. Restore the disk from the backup diskettes. Follow the prompt screens until Disk correctly restored is displayed.
3745 FRU Exchange Procedure ┌─┐ │ │ ð1D-A1J2 │ │ Data │ │ └─┤ │ o o %── Position 1 │ o o │ o o │ o o │ o o │ o o │ o o │ o o %── Position 8 │ ┌─┤ │ │ │ │ │ │ │ │ │ │ ð1D-A1J1 │ │ Control │ │ │ │ └─┤ │ ├─┐ │O│ │O│ ð1D-A1J3 │O│ Power │O│ └─┘ ┌─┐ ð1D-A1J4 └─┘ Frame Ground Figure 4-79.
3745 FRU Exchange Procedure TERMC/TERMR Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front door. 4. Switch CB1 OFF. Refer to Figure 4-81. 5. Locate the basic board. Refer to Figure 4-81. 6. Remove the basic board cover (two screws must be loosened). Then lift up the cover. 7. Attention: Use the ESD kit and procedures. 8.
3745 FRU Exchange Procedure TERMD/TERMI Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the Control panel. 3. Open the front door and the rear door. 4. Switch CB1 OFF. Refer to Figure 4-82. Rear Figure 4-83. Basic Board Grid Figure 4-82. CB1 Location 5. Remove the grid of the basic board. (four screws must be removed). Refer to Figure 4-83. 6.
3745 FRU Exchange Procedure Installation Procedure 6. Close the front door. 1. Install the new terminator card. 7. Press Power Off on the Control panel. 2. Re-install the retainer. 8. Referring to Chapter 3, “How to Run 3745 Diagnostics” on page 3-1, run the same diagnostic in ODG that you ran before you exchanged the FRU. 3. Install the grid of the Basic board. 4. Close the rear door. 5. Switch CB1 ON. 9. Go to “Action to Take After a Diagnostic Run or an FRU Exchange” on page 4-99. Chapter 4.
3745 FRU Exchange Procedure ESS Tailgate Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front door and the rear door. 4. Switch CB1 OFF. Refer to Figure 4-85. c. Locate the related EAC card. Refer to Figure 4-87 on page 4-65. d. Remove the three non-polarized top card connector from positions W, X, and Y. Refer to Figure 4-89 on page 4-65. e. Disconnect the two cable ground wires from the board. f.
3745 FRU Exchange Procedure Tailgate 01Q CO ELA1 Basic Board 01G-A1 D0 ELA2 Figure 4-87. ESS Tailgate and Basic board Car d CSP W Card EAC J1 X Y Figure 4-89. EAC Card Figure 4-88. ESS Cables Chapter 4.
3745 FRU Exchange Procedure Installation Procedure 1. Install the new connector with its internal cable into the tailgate. Two screws must be used. 7. Reconnect the external cable on the tailgate connector. 8. Reinstall the cover of the Basic board. 9. Close the rear door. 2. Clamp the internal cable to the EAC card. 10. Switch CB1 ON. 3. Replug the cable to the EAC card connector (J1). 11. Close the front door. 4. Replug the two cable ground wires to the board. 5. Replug the EAC card. 6.
3745 FRU Exchange Procedure PS1 Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front door. 4. Open the rear door. 5. Switch CB1 OFF. Refer to Figure 4-90. 6. Locate the PS1 and Primary power box. Refer to Figure 4-90. 7. Remove the DMUX/PS1 cover. Refer to Figure 4-91. Two screws must be removed .1/. Refer to Figure 4-93 and to Figure 4-92 on page 4-68 and do the following: 8.
3745 FRU Exchange Procedure Installation Procedure 1. Install the new PS1 in the frame and fasten it with the two screws .3/. 2. Reconnect the cable between the Fan1 and the primary power box (J7). nostic in ODG that you ran before you exchanged the FRU. 12. Go to “Action to Take After a Diagnostic Run or an FRU Exchange” on page 4-99. 3. Reconnect the power cables in their proper positions on the PS1 front and rear sides. 4. Re-install the cover which protects TB1 to TB4 with two screws.
3745 FRU Exchange Procedure PS2 and Primary Power Box Exchange Procedure Removal Procedure 14. Remove the PSs covers .4/. 1. Inform the customer that the 3745 is to be powered OFF. 15. Remove the two screws .5/ which secure the DC/DC converter cover .6/. 2. Press Power Off on the control panel. 16. Remove the DC/DC converter cover .6/. 3. Open the front door and the rear door. 4. Switch CB1 OFF. Refer to Figure 4-94. 5. Set OFF the Customer power supply switch related to the 3745.
3745 FRU Exchange Procedure Figure 4-95. Cable Locations on Primary Power Box Figure 4-96.
3745 FRU Exchange Procedure 17. Refer to Figure 4-97. 18. Disconnect the three cables .7/ and remove the ground wire from the DC/DC converter connector .9/. 19. Remove the five screws .8/ which maintain the PS2 onto the primary power box. 20. Remove the PS2. Figure 4-97. PS2 and Primary Power Box Assembly Chapter 4.
3745 FRU Exchange Procedure Installation Procedure 1. If you are exchanging: The PS2 install the new PS2 in the primary power box. The primary power box, install the PS2 in the new primary power box. Use the five screws .8/. 2. Reconnect the three cables .7/ and re-install the ground wire at the DC/DC converter connector .9/. 3. Re-install the DC/DC converter cover .6/ with the two screws .5/. 7. Reconnect all the cables in their proper position, at the front and rear sides of the primary power box.
3745 FRU Exchange Procedure EPO Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front and rear door. 4. Switch CB1 OFF. Refer to Figure 4-98. 5. Set OFF the Customer power supply switch related to the 3745 Install the appropriate safety panel which indicates that the supply should not be turned ON 6. Locate the primary power box and the EPO. Refer to Figure 4-98 and to Figure 4-99. 7.
3745 FRU Exchange Procedure 12. Slide the primary power box out and place it in a safe working area. 13. Remove the four screws .3/ which secure the PS2 cover. 14. Remove the PS2 cover .4/. Figure 4-100. Cables on Primary Power Box Figure 4-101.
3745 FRU Exchange Procedure 15. Refer to Figure 4-102: 16. Disconnect the cable .7/ from the PS2. 17. Remove the four screws .8/ which secure the EPO plate to the frame. Remove the EPO assembly .9/. Figure 4-102. EPO Assembly Chapter 4.
3745 FRU Exchange Procedure Installation Procedure 1. Install the new EPO assembly and fasten it with the four screws .8/. 2. Reconnect the cable .7/. 3. Re-install the PS2 cover .4/ with the four screws .3/. 4. Slide the primary power box in the frame and fasten it with the four screws .2/. 5. Reconnect the ground wire .1/ to the frame. 6. Reconnect all the cables to their proper position at the front side and at the rear side of the primary power box. 4-76 3745 Models 130 to 17A: MIP 7.
3745 FRU Exchange Procedure Basic Board Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front and rear door. 4. Switch CB1 OFF. Refer to Figure 4-103. 5. Locate the board. Refer to Figure 4-103. 6. Refer to Figure 4-104 on page 4-78 . 7. Remove the basic board cover .1/ (loosen the two screws .2/ and lift up the cover). 8. remove the 2 MOSS board covers .3/ (seven screws must be removed .4/). 9.
3745 FRU Exchange Procedure Front Vi ew Figure 4-104. Basic Board and MOSS Covers Figure 4-106. FDS and Multivoltage Cable Locations on the PS1 Rear Figure 4-105.
3745 FRU Exchange Procedure 12. At Fan2, disconnect the air flow detector cable and the power cable. Refer to Figure 4-107. 13. Remove the two screws .1/ which maintain Fan2 to the frame. 14. Slide the Fan2 assembly out. Figure 4-107. Fan2 Air Flow Detector and Power Connectors 15. At the MOSS board disconnect the four cables going to the basic board. Refer to Figure 4-108. Figure 4-108. MOSS to Basic Cable Locations 16. Open the clamps which secure these cables to the basic board enclosure. 17.
3745 FRU Exchange Procedure 23. Refer to Figure 4-110 . 24. Remove the 10 screws .6/ which secure the retainers that hold the cables and the terminator cards in rows Y and Z. Remove the retainers. 25. Remove the terminator cards and store them in a safe place. 27. Disconnect the cables and remove them with the retainer. 28. At the front side of the board, remove the retainer at the bottom of the board, (row Z one screw must be removed). 29. Remove the DCREG cards (if they are present). 26.
3745 FRU Exchange Procedure 30. Remove the six screws .8/ which secure the board assembly to the rack assembly. Refer to Figure 4-111. 31. Remove the board assembly. Boar d As s embl y Rack Assembl y Figure 4-111. Basic Assembly 1 Chapter 4.
3745 FRU Exchange Procedure 32. Remove the 14 screws .9/ which hold the stiffener to the board (refer to Figure 4-112). 34. Remove the four screws .1ð/ which hold the board to the ASM gate (refer to Figure 4-112). 33. Remove the stiffener. 35. Remove the board. Figure 4-112.
3745 FRU Exchange Procedure Installation Procedure 1. Place the new board on the ASM gate and fasten it with the four screws. .1ð/. Refer to Figure 4-112 on page 4-82. 2. Install the stiffener on the board and fasten it with the 14 screws. .9/ Refer to Figure 4-112 on page 4-82. 3. Install the DCREG cards (if present) in the board and tighten them with the retainer. 4. Install the board assembly on the rack assembly and fasten it with the six screws .8/. Refer to Figure 4-111 on page 4-81. 5.
3745 FRU Exchange Procedure LIC Board Type 1 and 3 Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 5. Locate the board to be exchanged. Refer to Figure 4-115. 2. Press Power Off on the control panel. 3. Open the front and rear door. 4. Switch CB1 OFF. Refer to Figure 4-114. Figure 4-115. LIC Board Type 1 Locations Figure 4-114.
3745 FRU Exchange Procedure 6. Remove one of the DMUX covers. Refer to Figure 4-116. 7. Two screws must be removed .1/. Two kinds of DMUX cover exist according to the LIC board location. Figure 4-116. DMUX Cover Chapter 4.
3745 FRU Exchange Procedure 8. Refer to Figure 4-117 9. Verify that the serial link cables on the DMUX are labeled according to their positions. If they are not, label them. 10. Remove the serial link cables. 11. Verify that the LIC cables are labeled according to their positions. If they are not, label them. Then remove the LIC cables. 12. Note the type and locations of the LICs.The LIC type is indicated by the color of the thumb screw. Figure 4-117.
3745 FRU Exchange Procedure 13. Attention: Use the ESD kit and procedures. Remove the LICs and the DMUX by unfastening the thumb screws holding them to the board. (See “LIC Exchange Procedure” on page 4-44 and “DMUX Exchange Procedure” on page 4-39 for more details about removals). 14. Refer to Figure 4-117 on page 4-86, Figure 4-118 . 15. Disconnect the power cable .2/ from the LIC board. 16. Remove the four screws .3/ holding the board assembly on the frame. 17. Remove the LIC board assembly. 18.
3745 FRU Exchange Procedure LIC Board Type 2 Exchange Procedure Removal Procedure: 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front door and the rear door. 4. Switch CB1 OFF. Refer to Figure 4-119 5. Locate the board to exchange. Refer to Figure 4-121 on page 4-89 6. Remove the SMUX covers. Refer to Figure 4-120 (four screws must be removed .1/). Figure 4-119. CB1 Location Figure 4-120.
3745 FRU Exchange Procedure 7. Refer to Figure 4-122 . 8. Remove the serial link cable (if installed) from the SMUX: (this cable may be absent on SMUXB if SMUXA and the flat cable .2/ are present). 9. Remove the flat cable .2/ (if installed) which connects the two SMUXs, (if two LIC boards Type 2 are present in the machine): These cable may be absent in spite of the presence of the two boards. Figure 4-122. SMUX Link and Cable Figure 4-121. LIC Board Type 2 Locations Chapter 4.
3745 FRU Exchange Procedure 10. Refer to Figure 4-123 . 11. Verify that the LIC cables are labeled according to their positions. If they are not, label them. Then remove the LIC cables from the LICs. Figure 4-123. LIC Locations LIC Board Location Address Switches 7 to 1 01L-A1 01L-A2 0000010 0000011 12. Note the types and locations of the LICs. 13. Attention: Use the ESD kit and procedures. Remove the LICs and the SMUX by unfastening the thumb screws holding them to the board. 14.
3745 FRU Exchange Procedure Installation Procedure 1. Refer to Figure 4-123 on page 4-90 and set the same board address as you noted during the board removal. 2. Refer to Figure 4-124 on page 4-90. 3. Mount the new LIC board .5/ and the ground bracket .6/ in place and secure them with the four screws .4/. them to the board. Finger strength is enough. Do not use tools. 9. Install the LIC cables on the LICs. 10. Refer to Figure 4-122 on page 4-89. 11. Install the serial link cable (if any) on the SMUX. 12.
3745 FRU Exchange Procedure MOSS Board Exchange Procedure Removal Procedure 8 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front door. 4. Switch CB1 OFF. Refer to Figure 4-125. 5. Locate the board. Refer to Figure 4-125. 6. Remove the covers of the MOSS board .1/. (seven screws must be removed .2/). Refer to Figure 4-126. Figure 4-126. MOSS Board Covers Figure 4-125.
3745 FRU Exchange Procedure 7. Attention: Use the ESD kit and procedures. 8. Refer to Figure 4-127 . 10. Remove the cassettes and store them in a safe place. 9. Check if the cassettes are labelled according to their positions. If they are not, label them. 11. Verify that the cables are labeled according to their position. If they are not, label them. 12. Remove all the cables from the board. Figure 4-127. MOSS Board Cards and Cables Chapter 4.
3745 FRU Exchange Procedure 13. Remove the eight screws .3/ which maintain the MOSS board enclosure in the frame. Refer to Figure 4-128. Remove the enclosure and place it in a safe working place. 14. Remove the 12 screws .4/ which hold the MOSS board on the stiffener. Refer to Figure 4-128. Remove the MOSS board. St i f f ener Boar d Chas s i s As s embl y Figure 4-128.
3745 FRU Exchange Procedure Installation Procedure 1. Place the new board on the stiffener and fasten it with the 12 screws .4/. Refer to Figure 4-128 on page 4-94. 2. Replace the MOSS board enclosure in the machine frame and fasten it with the eight screws .3/. Refer to Figure 4-128 on page 4-94. 3. Attention: Use the ESD kit and procedures. 5. Install the covers of the MOSS board with the 7 screws .2/. 6. Switch CB1 ON. 7. Close the front door. 8. Press Power On on the control panel. 9.
3745 FRU Exchange Procedure Channel Tailgate Exchange Procedure Removal Procedure 1. Ask the customer to disable the channel related to the suspected channel tailgate connector. Also inform him that the 3745 is to be powered OFF. retention screw. These parts are fragile. Handle them with care. 12. Remove the connector flat cables assembly from the channel tailgate rack. 2. Press Power Off on the control panel. 3. Open the front and rear door. 4. Switch CB1 OFF. Refer to Figure 4-129. 5.
3745 FRU Exchange Procedure Rear Bas i c Boar d Gri d Channel Tail Gate Figure 4-131. Channel Tailgate and Basic Board Grid Locati on: 01P Location: 01G Figure 4-132. Channel Tailgate, Cables, and Basic Board Installation Procedure 1. Install the new connector flat cables assembly in the channel tailgate rack. 2. Connect the flat cables to the basic board rear side. Ensure that the connector is fully plugged before securing the screw. The retention screw is not designed to achieve the connection. 3.
3745 FRU Exchange Procedure 6. Set all the select out bypass switches to normal. 10. Close the front door. 7. Replace the basic board grid with the two screws. 12. Run the channel wrap test on each channel. Refer to “How to Run the Channel Wrap Test” on page 3-25. 8. Close the rear door. 9. Switch CB1 ON. 4-98 3745 Models 130 to 17A: MIP 11. Press Power On on the control panel. 13. Go to “Action to Take After a Diagnostic Run or an FRU Exchange” on page 4-99.
3745 FRU Exchange Procedure Action to Take After a Diagnostic Run or an FRU Exchange Diagnostic and Exchange Result Analysis 0000 007 (continued) 001 This procedure analyzes the results of the diagnostics or an FRU exchange and explains what must be done afterwards. When MOSS diagnostics detect an error, a hex code is set on the control panel. The code can be decoded by using “3745 Control Panel Codes” on page 1-15.
3745 FRU Exchange Procedure 015 (continued) 022 (continued) Is there a common FRU given by both lists? Yes No Is the FRU you were processing the last FRU called for the error? Yes No 016 023 – If you do not have the first FRU called by the diagnostics, obtain it. You have an intermittent error or an error not detected by this diagnostic. If you have the FRU or when you obtain the FRU, go to “3745 FRU List” on page 1-53 and follow the instructions to exchange it.
3745 FRU Exchange Procedure 032 (continued) 042 (continued) Was the FRU other than a power supply? Yes No Follow the “3745 FRU List” on page 1-53. 043 033 Go to “Exchange Precautions” on page 4-1 for the next FRU called. Has the power supply successfully powered up? Yes No 044 034 Go to Step 046. 035 Go to “CE Leaving Procedure” on page 4-102.
CE leaving procedure CE Leaving Procedure The maintenance package has determined that the 3745 is ready to be returned to normal operation. 001 Did you work on the 3745 Model 17A? Yes No 002 Go to Step 004. 003 In the MOSS-E View window, double click on the service processor icon. The Service Processor Menu window is displayed. Click on the Configuration Management option. Double click on the Manage Remote Operations option.
CE leaving procedure Exchanged a FRU with a Different PN Upgrade the CDF. Refer to the IBM 3745 Communication Controller Service Function (CDF chapter) to upgrade or verify the CDF. Used the MIP for an Installation Go back to the installation procedure in the Installation Manual. Exchanged the PCC Card or Battery with Power OFF Inform the customer that the TOD-clock and scheduled power ON services will have to be recreated. Exchanged the HDD 1.
CE leaving procedure Had the whole configuration Ask the customer to IPL and load the NCP into the CCU. Verify that IPL completes whithout errors. If the system is not available to load the NCP into the CCU, return the console to maintenance mode and IPL the CCU, one step at a time. At the beginning of phase 4 (IPL stop with phase 4 displayed) , verify that the message 'SCANNER(s) not IMLED xxxx' is not displayed. Continue to end of phase 4.
CE leaving procedure CA Restore Procedure 1. 2. 3. 4. 5. 6. 7. 8. 9. On the 3745 console, invoke Menu 3 and type CAS in the selection area for channel adapter services. Press SEND. Type 4 for concurrent maintenance commands. Press SEND. Type the channel adapter number corresponding to this FRU in the CA number ===> field. Press SEND Type RES in the command ===>field. Press SEND. Re-initiate the same procedure from Step 5 for the associated CA, if any.
CE leaving procedure 4-106 3745 Models 130 to 17A: MIP
Maintenance Aids Appendix A. Maintenance Aids Contacting Support You may wish to record your support center telephone number here. You may be directed to call support for various reasons. When support is called you may be asked to perform specific tasks. On the following pages you will find information about why you call support and references to where you will find information about the tasks you may have to perform. “Control Program Maintenance Aids.” “MOSS Microcode Maintenance Aids” on page A-2.
Maintenance Aids MOSS Microcode Maintenance Aids The following table shows where to find useful information in case of a suspected microcode error.
Maintenance Aids Special Tools Maintaining the 3745 requires using tools in addition to those in the IBM service representative's tool kit. The tools needed include: General Purpose Tools Tool ESD Kit Qty Part Nbr. 1 1749268 ESD kit This kit contains: PT2-220 V or PT2-110 V PT3-220 V or PT3-110 V PT3-TPAM Acc.
Maintenance Aids Shipping Group Tools The following tools are shipped with the machine: Tool Segment board Console wrap plug (31XX) Console wrap plug (3727) Console wrap plug (PC*/PS2*) LIC 1-4 wrap plug CA bus wrap plug (old) or CA bus wrap plug (new) CA tag wrap plug (old) or CA tag wrap plug (new) CA bus terminator CA tag terminator EPO plug Cover keys Bypass card type 1 (BPC1) Bypass card type 2 (BPC2) Qty Part Nbr.
Maintenance Aids PKD (Portable Keypad Display) Maintenance Aids for LIC 5 and 6 Configuration: On a LIC type 5 or 6, the configuration parameters are set from the PKD. Refer to the "3745 Connection and Integration Guide" for the detailed procedure. On a LIC type 5, the following configuration parameters are "service representative only": MODE (native or CCITT), CD SENSIT (normal or low), and L XMIT LEVEL. They must be set by using the 'B' command as follows: 1. Enter the B 300 at the PKD. 2.
Maintenance Aids A-6 3745 Models 130 to 17A: MIP
Bibliography Appendix B. 3745 Bibliography Service Personnel Definitions Definition Uses Product trained CE (PT CE). RETAIN console 3745 control panel 3745 console 3746-900 control panel Service Processor MIP Service Functions Guide Installation Guide Parts Catalog Basic Operations Guide Problem Determination Guide Connection and Integration Guide Advanced Operations Guide Wiring Diagrams (YZ Pages) Hardware CE also able to fix problems in the microcode.
Bibliography Customer Documentation for the 3745 (Models 130, 150, 160, 170, and 17A) and 3746 (Model 900) Table B-1 (Page 1 of 4).
Bibliography Table B-1 (Page 2 of 4). Customer Documentation for the 3745 Models 130 to 17A and 3746 Model 900 Preparing Your Site GC22-7064 Input/Output Equipment GN22-5490 Installation Manual-Physical Planning Technical News Letter Provides information on physical installation for the 3745 Models 130 to 610. For 3745 Models A and 3746 Model 900, refer to the Migration and Planning Guide, GA33-0183.
Bibliography Table B-1 (Page 3 of 4). Customer Documentation for the 3745 Models 130 to 17A and 3746 Model 900 Operating and Testing SA33-0098 IBM 3745 Communication Controller All Modelsô Basic Operations Guideñ Provides instructions for daily routine operations on the 3745 Models 130 to 610.
Bibliography Table B-1 (Page 4 of 4). Customer Documentation for the 3745 Models 130 to 17A and 3746 Model 900 Managing Problems SA33-0096 IBM 3745 Communication Controller All Modelsó Problem Determination Guideñ A guide to performing problem determination on the 3745 Models 130 to 61A.
Bibliography Service Documentation for the 3745 (Models 130, 150, 160, 170, and 17A) and 3746 (Model 900) Table B-2 (Page 1 of 3). Service Documentation for the 3745 Models 1x0 and 17A, and 3746 Model 900 This service documentation has the following formats: Online Books SY33-2079 Books and CD-ROM IBM 3745 Communication Controller Models 130, 150, 160, 170, and 17A Service Master Indexñ Provides references for finding information in the IBM 3745 Models 1X0 and 17A shipping group documentation.
Bibliography Table B-2 (Page 2 of 3). Service Documentation for the 3745 Models 1x0 and 17A, and 3746 Model 900 SY33-2115 IBM 3745 Communication Controller Models Aó IBM 3746 Expansion Unit Model 900 IBM 3746 Nways Multiprotocol Controller Model 950 Service Processor Installation and Maintenanceô (Based on the 3172, 9585, and 9577) Provides information on installing and maintaining the service processor based on the PS/2 Types 3172, 9585, and 9577.
Bibliography Table B-2 (Page 3 of 3). Service Documentation for the 3745 Models 1x0 and 17A, and 3746 Model 900 S135-2014 IBM Controller Expansion Parts Catalog Provides reference information for ordering parts for the controller expansion attached to the IBM 3746 Model 900 and 950. CD-ROM Bibliography ZK2T-8214 IBM Networking Softcopy Collection Kit Allows service manuals consulting via CD-ROM viewer. EMEA version.
Bibliography Related Signal Converter Product Information The following publications relate to IBM signal converter products and are currently available: 7861 Description and Planning Guide, GA33-0122. 7861 Setup, User's Guide, and Problem Determination, SA33-0123. 7861 Maintenance Information and Parts Catalog, SY33-2062. 7868 Guide to Operation, GA33-0134. 5822-10 Guide to Operation, GA33-0118. 5822-18 Guide to Operation, GA33-0136. 5858 Guide to Operation, GH11-3027.
Bibliography Related NCP Service Information NCP and EP Reference Summary and Data Areas (LY30-3196 for V4R3.1 only) NCP and EP Reference Summary and Data Areas (LY30-5603 for V5 only) These manuals are for system programmers and IBM program service representatives. They provide quick access to often-used diagnostic and debugging information about NCP and EP in the PEP environment.
Abbreviation List of Abbreviations A ampere CBP controller bus and service processor AC 1) alternating current 2) address compare CBTRA controller bus and token-ring adapter CBx FRU name of circuit breaker number x ACK affirmative acknowledgment (BSC) CCITT ACPW ac power box Comite Consultatif International Telegraphique et Telephonique ACUN access unit (token ring access unit such as the IBM 8228) CCU central control unit CCW channel command word AC1 ac power box (ACPW) installed in
Abbreviation CSRH cycle steal request high ETG Ethernet tail gate CSRL cycle steal request low FAN1 FRU name of the power supply box fan CSS control subsystem FAN2 FRU name of the logic box fan CTS clear to send (signal) FCC Federal Communications Commission dc direct current FDD FRU name of the flexible disk drive DCAF Distributed Console Access Facility FE field engineering DCE data circuit-terminating equipment FESH DCDP dc distribution and protection box FRU name of the fro
Abbreviation KB kilobyte (1024 bytes) min minute kbps kilobits per second MIO MOSS input/output kg kilogram MIOC MOSS I/O control bus kHz kilohertz MIP Maintenance Information Procedures LA 1) load address (instruction) 2) line adapter MLA MOSS LAN adapter mm millimeter LCBB line connection box base MMIO memory mapped input/output LCBE line connection box expansion MOSS maintenance and operator subsystem LCEB line connection enclosure base MOSS-E LCEE line connection enclo
Abbreviation PCSS power control subsystem T transmit (signal) PSTCE product support trained CE TA tag address PS1 FRU name of power supply number 1 TCM PS2 FRU name of power supply number 2 1) thermally-controlled module 2) trellis coded modulation PTCE product-trained CE TD 1) tag data 2) transmitted data (signal) PTT Post, Telephone and Telegraph (agency) TERMC PUC FRU name of the CCU card FRU name of the terminator/channel signals card (IOC) PV parity valid (signal) TERMD FRU
Abbreviation WLOB wire lobe (cable connecting token-ring adapters to token-ring access units) XI X.25 SNA interconnection XID exchange identification X.21 CCITT X.21 recommendation X.25 CCITT X.
Abbreviation X-6 3745 Models 130 to 17A: MIP
Glossary Glossary This glossary defines all new terms used in this manual. It also includes terms and definitions from the IBM Dictionary of Computing, GC20-1699. adapter-initiated operation (AIO). A transfer of up to 256 bytes between an adapter (CA or LA) and the CCU storage. The transfer is initiated by an IOH/IOHI instruction, and is performed in cycle stealing via the IOC bus. alarm. A message sent to the MOSS console. In case of an error a reference code identifies the nature of the error. alert.
Glossary initial microcode load (IML). The process of loading the microcode into a scanner or into MOSS. remote console may be connected to the (CC) through the switched network. initial program load (IPL). The initialization procedure that causes 3745 control program to commence operation. scanner. A device that scans and controls the transmission lines. Also called line adapter. input/output control (IOC).
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