User Manual

32 IBM® xSeries 33 0: Installation Guide
ServerGuide startup problems
Look for the symptom in the left column of the chart. Probable solutions to the
problem are in the right col umn.
Setup Suggested action
Setup and Installation CD
will not start.
• Ensure that the system is a supported server with a startable (bootable) CD-ROM
drive.
• If the startup (boot) sequence settings have been altered, be sure the CD-ROM is first
in the boot sequence.
ServeRAID program
cannot view all instal led
drives - or - cannot
install NOS.
• Ensure that there are no duplicate SCSI IDs or IRQ assignments.
• Ensure that the har d disk drive is conne cted pr oper ly.
The Operating System
Installation program
continuously loops.
Free up more space on the hard disk drive.
ServerGuide will not
start your NOS CD.
Ensure that the NOS CD you have is supported by ServerGuide. See the Setup and
Installation CD label for a list of NOS versions supported.
Cannot install NOS -
option is grayed out.
Either there is no logical drive defined (ServeRAID systems) or the ServerGuide system
partition is not present. Run the server guide setup and configuration program and ensure
that setup is complete
Table 4. ServerGuide startup problems
System updates and
applications CD
Suggested action
Get "time out" or
"Unknown host" errors
Ensure th at you have acc e ss to the Internet through FTP di rectly.
Table 5. Syste m update s and app li cat ion s CD