Installation Guide EscaladeTM ATA RAID Controller Supports the 7000 and 8000 series PN 720-0038-04, Revision A April 29, 2003
Copyright ©2003 3ware, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form by any means, electronic, mechanical, photocopying, recording or otherwise, without the proper written consent of 3ware, Inc., 455 West Maude Ave., Sunnyvale, CA 94085. Trademarks 3ware, the 3ware logo, Palisade, Escalade, StorSwitch, TwinStor, R5 Fusion and 3DM are all registered trademarks of 3ware, Inc.
Contents Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Escalade 7000 Parallel ATA Family (includes 7000-2, 7500-4, 7500-4LP, 7500-8, 7500-12) . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Escalade 8000 Serial ATA Family (includes 8500-4, 8500-8, 8500-12) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Package Contents .
3ware Escalade ATA RAID Controller Installation Guide Determining your configuration . . . . . . . . . . . . . . . . . . . . . . . . Displaying advance details . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating a disk array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Determining your configuration . . . . . . . . . . . . . . . . . . . . . . . . Specifying a Hot Spare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing an existing configuration . . . . . .
List of Figures Figure 1. Figure 2. Figure 3. Figure 4. Figure 5. Figure 6. Figure 7. Figure 8. Figure 9. Figure 10. Figure 11. Figure 12. Figure 13. Figure 14. Figure 15. Figure 16. Figure 17. Figure 18. 8-Port Escalade 7500-8 ATA RAID Controller Layout 14 12-Port Escalade 8500-12 Serial ATA RAID Controller with CBL-P-SATA (Parallel to Serial ATA Converter) 18 Parallel ATA Drive with Serial ATA Converter Installed 22 3ware BIOS Tool . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Before you Begin Before You Begin Congratulations on selecting the Escalade ATA RAID Controller as your RAID data storage and management system. This user guide gives simple, step-by-step instructions for installing and configuring your Escalade ATA RAID Controller. To ensure your personal safety and protect your equipment and data, carefully read the information that follows the Features list before you begin installing.
3ware Escalade ATA RAID Controller Installation Guide Before you Begin • Field Upgrades. Field Upgradeable Firmware, BIOS, 3DM and Drivers • Data Integrity. ATA Command Readback, SMART Monitoring, Dynamic Sector Repair, Rebuild Pacing, Rebuild Scheduling, Background Media Scan, Hot Swap, Hot Spare, Hardware Health Monitoring, Scheduled Verify Escalade 8000 Serial ATA Family (includes 8500-4, 85008, 8500-12) • True Hardware RAID. Low CPU utilization • RAID Support.
3ware Escalade ATA RAID Controller Installation Guide Before you Begin CBL-P-SATA (Parallel to Serial Drive Converter Kit) • Escalade CBL-P-SATA (one per port) • Power Converter Adapter (one per port) • Jumper(s) for converter (if not already installed) • 3ware Installation Guide exceed 36” (91.4 cm) for parallel ATA controllers and 1M (39”) for serial ATA controllers.
3ware Escalade ATA RAID Controller Installation Guide • Handle the ATA RAID Controller by its edges or by the black rail and metal bracket at its two ends. • Don’t touch any pin, contact, lead or component on theATA RAID Controller. Mechanical Concerns Be careful when installing the EscaladeATA RAID Controller into your system. Excessive force can damage the board, the cables, your drives or your system. • Be sure the board is aligned with its slot on the motherboard before installing.
Hardware Installation Hardware Installation Warning: Before proceeding with hardware installation, read the Before You Begin section that completely describes personal and system precautions. Failing to do so may result in personal injury or damage to your computer or the Escalade ATA RAID Controller. To remove an existing Escalade ATA RAID Controller 1 If the computer is running, shut it down. Turn off power to the computer and disconnect the power cord from the outlet.
3ware Escalade ATA RAID Controller Installation Guide Hardware Installation Installing a Parallel ATA RAID Controller Note: If you are not installing a ParallelATA RAID Controller, continue to page18 “Installing a SerialATA RAID Controller”. 3 Ports: 7 6 5 4 2 0 1 133 drives require 40-pin, 80-conductor ribbon cables. These cables have color coded ends. For optimum performance, the blue end must be connected to the ATA RAID Controller and the black end must be connected to the hard drive.
3ware Escalade ATA RAID Controller Installation Guide Hardware Installation Hint: While the ATA RAID Controller runs properly in any PCI slot, not all slots give equal performance due to the architecture of the PCI bus. In our laboratories, we have noticed that the slots closest to the Accelerated Graphics Port (AGP) or in the 64-bit PCI slot typically give the best performance. Our card should fit in both 32-bit and 64-bit PCI slots with 5V as well as with 3.3V.
3ware Escalade ATA RAID Controller Installation Guide Hardware Installation Installing a Serial ATA RAID Controller JP2 LED drive status connector Note: Pin 1 and 4 are 3.3V and pin 2 and 3 are ground Plug cable to either pins 1 and 2 or pins 3 and 4. Ports not shown: 1, 3, 5, and 7, located on the under side of ports 0 through 6 2 One edge of each interface cable connector is keyed to ensure proper orientation and installation. Carefully mate the connectors without bending any pins.
3ware Escalade ATA RAID Controller Installation Guide Hardware Installation Escalade ATA RAID Controller is keyed to ensure proper installation into a full-sized PCI slot. 6 Ensure that the contacts will mate with both grooves in the slot. Press down gently on the edge of theATA RAID Controller directly above the slot until it is fully seated.
3ware Escalade ATA RAID Controller Installation Guide CBL-P-SATA (Parallel to Serial Converter) Figure 3. Parallel ATA Drive with Serial ATA Converter Installed Check your installation and close the case 1 After all of the drives are connected to the ATA RAID Controller and it is installed in its slot, verify that the cables do not interfere with the operation of any other components in the case or block the flow of cooling air. 2 Close the case and reconnect the power cables.
3ware Disk Array Configuration Utility 3ware Disk Array Configuration Utility The 3ware Disk Array Configuration Utility allows you to create disk arrays by combining disks, deleting disks or breaking disk arrays back into their member disks. You can also specify an available drive as a hot spare. If an array becomes degraded, the hot spare will automatically be substituted for the faulted drive. Note: The BIOS will not be installed if no drives are attached to the Escalade ATA RAID Controller.
3ware Escalade ATA RAID Controller Installation Guide 3ware Disk Array Configuration Utility volumes, and, consequently, they cannot be designated as spares at a later time. If a spare is designated in the BIOS screen, the designation and configuration is in effect from this point on. The spare drive will be displayed as a Hot Spare in the 3DM configuration page.
3ware Escalade ATA RAID Controller Installation Guide 3ware Disk Array Configuration Utility Determining your configuration Caution: Configuring a disk array writes format-type data onto its member disks and overwrites all the files on those disks. Be sure to back up data that requires retention. • All supported RAID levels (0,1,5,10) can be created based on the number of drives that theATA RAID Controller supports.
3ware Escalade ATA RAID Controller Installation Guide 3ware Disk Array Configuration Utility Displaying advance details Note: Accelerate keys. Anywhere in the BIOS config- Selecting Shift-F5 will show the software versions (BIOS, Firmware, monitor) and slot # of the 3ware card (see Fig u re6). Press Escape to return to the main 3ware Disk Array Configuration screen.
3ware Escalade ATA RAID Controller Installation Guide 3ware Disk Array Configuration Utility Determining your configuration Create Disk Array Hint: The capacity of each drive is limited to the Note: Creating an array will overwrite existing data on its drives. capacity of the smallest drive in the array.
3ware Escalade ATA RAID Controller Installation Guide 3ware Disk Array Configuration Utility a single disk. RAID 5 arrays require a minimum of three drives. Configurations consist of at least 3 drives and up to 12 drives. 3ware Disk Array Configuration Available Drives: Port 0 - QUANTUM FIREBALLP KX27.
3ware Escalade ATA RAID Controller Installation Guide 3ware Disk Array Configuration Utility the array to be fully redundant, as it takes longer to initialize an array than it takes to write zeros to the array. Note: Hot spare drives need to have the same or larger storage capacity than the RAID 1, RAID 5 or RAID 10 drives. Caution: When running in initializing mode the array is not redundant. You cannot remove any drive.
3ware Escalade ATA RAID Controller Installation Guide 3ware Disk Array Configuration Utility array. If the verify array process determines that the mirrored drives are not identical or the parity is not correct, the array is degraded and the rebuild process is launched. 3ware Disk Array Configuration Available Drives: Disk Arrays: *Array Unit 0 - 4 drive 64K RAID 0 Port 0 - QUANTUM FIREBALLP LM30 Port 1 - QUANTUM FIREBALLP LM30 Port 2 - QUANTUM FIREBALLP LM30 Port 3 - QUANTUM FIREBALLP LM30 120.0GB 30.
3ware Escalade ATA RAID Controller Installation Guide 3ware Disk Array Configuration Utility array is removed, unplugged or fails on read or write requests, the array is marked as DEGRADED and the drive is marked as Not In Use or is not displayed if no longer available. (see Figure 13 and Figure 14).
3ware Escalade ATA RAID Controller Installation Guide 3ware Disk Array Configuration Utility that is distributed on all drives. If one of the drives is removed, unplugged or fails on read or write requests, the array is marked as DEGRADED and the drive is marked as Not In Use or is not displayed if no longer available (see Figure 15). When running in Degraded mode, the missing data is reconstructed from all nondegraded drives.
3ware Escalade ATA RAID Controller Installation Guide 3ware Disk Array Configuration Utility 3ware Disk Array Configuration 3ware Disk Array Configuration Available Drives: Port 2 - QUANTUM FIREBALLP LM30 *Port 3 - QUANTUM FIREBALLP LM30 Disk Arrays: *Array Unit 1 - 2 drive Mirror Port 1 - QUANTUM FIREBALLP LM30 Create Array Delete Array Available Drives: Port 2 - QUANTUM FIREBALLP LM30 30.0GB 30.
3ware Escalade ATA RAID Controller Installation Guide 3ware Disk Array Configuration Utility 10 Press F8 to rebuild. The rebuild confirmation screen will be displayed (see Figure 18). 3ware Disk Array Configuration Creating or destroying arrays will destroy all existing data on their member disk drives. Using a drive for a rebuild will overwrite data on that drive. Data on the following drives will be destroyed.
3ware Escalade ATA RAID Controller Installation Guide 6 Press F8 to start a rebuild with this drive. Note: If the rebuild is not started in the 3ware BIOS, the new drive cannot be used to rebuild the degraded array. Booting with the drive attached will make the drive appear as a single disk (JBOD) to the operating system. 46 www.3ware.
Additional Proce dures Additional Procedures After completing the steps described in “Hardware Installation” and “3ware Disk Array Configuration Utility”, the operating system, disk drivers, and 3DM disk management application must be installed next.
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Troubleshooting Troubleshooting: Problems and Solutions Note: For more troubleshooting tips and frequently asked questions, refer to 3ware’s support web page at http://www.3ware.com/support. Note: More troubleshooting problems and solutions can be found on the 3ware web site at http://www.3ware.com/NewFaq/3ware.htm. Hardware installation Q1: The rail on the ATA RAID controller doesn't fit in the case. Use a screwdriver to remove the black end rail.
3ware Escalade ATA RAID Controller Installation Guide Q3: The 3ware BIOS screen never appears. The ATA RAID controller is not installed properly. Reinstall the hardware and reboot. There may also be a problem with the motherboard. Please check the Motherboard Compatibility List on the 3ware website at http://www.3ware.com/products/compatibility.asp to see if you motherboard has been tested by 3ware. Q4: Some of the drives do not appear in the Disk Array Configuration Utility’s main display.
Appendix Appendix A Compliance and Conformity Statements Federal Communications Commission Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
3ware Escalade ATA RAID Controller Installation Guide Appendix Microsoft Windows Hardware Quality Lab (WHQL) 3ware, Inc. is committed to Microsoft Windows Hardware Quality Labs (WHQL) certification for all its products. However, a product’s software drivers are typically submitted for certification at nearly the same time as their release to market. Since the certification process may lag behind the release of the drivers, please refer to our WEB site at www.3ware.
3ware Escalade ATA RAID Controller Installation Guide Appendix ARE THE SOLE WARRANTIES AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OR FITNESS FOR PARTICULAR PURPOSE AND MERCHANTABILITY. For specific answers to questions or to give feedback about the product, visit our Web site at http://www.3ware.com/support and use our convenient e-mail form. 3ware also offers toll-free (877) 883-9273 and (408) 523-1111 direct phone support during normal business hours.
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Index A E Accelerated Graphics Port (AGP) 16, 19 Array Configuration Utility 23 Array Creation 28 ATA cables 50 ATA/100 15, 16 ATA/133 15, 16 ATA/66 14, 15, 17, 19, 20, 21 Auto rebuild 44, 45 Auto rebuild of a mirrored array 44 European Community Conformity 52 B BIOS 25, 49 BIOS tool 24 Cancelling rebuild 45 Compliance and Conformity 51 Deleting a disk array 35 Determining your configuration 26 Disk Array Configuration Utility 50 Disk Arrays 26 Drive types 10 H Hardware Installation 13 hot spare 23,
3ware Escalade ATA RAID Controller Installation Guide Rebuilding a mirrored array with no hot spare 40 Rebuilding a mirrored disk array 39 Rebuilding RAID 5 39 Rebuilding with Hot Spare 40, 44 S System requirements 10 T Technical Support 53 Tools required 10 Troubleshooting 49 U Ultra ATA 16 V Verify Array 36 W Warranty 53 WHQL 52 58 www.3ware.
