BlackBerry 8703e Wireless Handheld Version 4.
BlackBerry 8703e Wireless Handheld™ Model Number: RBF20CW Last modified: 17 May 2006 Part number: SWD_X_HH(EN)-184.000 At the time of publication, this documentation is based on BlackBerry Handheld Software version 4.1. Send us your comments on product documentation: https://www.blackberry.com/DocsFeedback. ©2006 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited.
no representation, warranty or guarantee whatsoever in relation to the Third Party Information and RIM assumes no liability whatsoever in relation to the Third Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages.
Contents 1 Enterprise activation............................................................................................................................................9 2 Email messages ................................................................................................................................................... 11 3 PIN messages ......................................................................................................................................................
18 Alarm.....................................................................................................................................................................67 19 Calculator............................................................................................................................................................ 69 20 Bluetooth..................................................................................................................................................
37 Synchronization — frequently asked questions........................................................................................... 121 38 Phone — frequently asked questions............................................................................................................ 125 39 Browser — frequently asked questions..........................................................................................................127 40 Contacts — frequently asked questions ......................
1 Enterprise activation About enterprise activation 2. In the device options, click Advanced Options. Activate the device over the wireless network 3. Click Enterprise Activation. Verify activation status 4. Type your corporate email address and the password provided to you by your system administrator.
User Guide 10
2 Email messages Open messages Send email messages Save draft messages Add multiple contacts to a message Note: If your BlackBerry® device is integrated with more than one email account, you might be able to open messages from the message list for a specific email account. Set the importance level Resend sent messages Send email messages Resend pending messages 1. Manage messages In a messages list, click the trackwheel. 2. Click Compose Email. File messages 3.
User Guide Save draft messages Resend pending messages To save a draft of a message, click the trackwheel. Click Save Draft. Messages that appear in a messages list with a clock icon are pending and should be resent automatically. To manually resend the message, in the open message, click the trackwheel. Click Resend. If your message cannot be sent after a period of time, you receive a message indicating that the message was not sent successfully.
2: Email messages Related topics Can I file messages? (See page 109.) View filed messages (See page 13.) View filed messages Save a copy of messages sent from the device In the messages options, click Email Settings. Set the Save Copy In Sent Folder field to Yes. Click the trackwheel. Click Save. To display all filed messages in a messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No. Click the trackwheel. Click Save.
User Guide About out-of-office replies The out-of-office reply should be sent automatically to a contact the first time that contact sends you an email message. To set an out-of-office reply on your BlackBerry® device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later. Set an out-of-office reply 1. If the message does not meet any filter criteria and should not be forwarded, set the If no filters apply, send email to handheld field to No.
2: Email messages Manage filters Click a filter. Perform one of the following actions: • To turn on the filter, select a filter. Press the Space key. • To view and edit a filter, click a filter. Click Edit. • To move the filter higher or lower in the list, click the filter. Click Move. Roll the trackwheel to move the filter. Click the trackwheel. • To delete the filter, click a filter. Click Delete. Create filters quickly In a messages list, click a message on which to base your filter.
User Guide • To display counts for unread messages, select Unread. To view received messages or call logs for incoming phone calls, in a messages list, press the Alt key + I. • To never display counts, select None. To view voice mail messages, in a messages list, press the Alt key + V. 5. Click the trackwheel. 6. Click Save. To move to the next unopened item, press U. To move to the next related message, press J. To move to the previous related message, press K.
3 PIN messages About PIN messages Find your PIN Find your PIN In the device options, click Status. Open messages Send PIN messages Save draft messages Add multiple contacts to a message Note: If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, your PIN appears on the Enterprise Activation screen. Resend sent messages Manage PIN messages Send PIN messages Delete multiple messages at one time 1.
User Guide Note: To remove the original message from a reply, click the trackwheel. Click Delete Original Text.
4 SMS messages About SMS messages Find your SMS number Find your SMS number In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled for SMS, this number is also your SMS number. Type an SMS number Open SMS messages Send SMS messages Type an SMS number Add contacts to SMS messages Contact your service provider for more information about SMS number format. Your service provider might require that all SMS numbers include the area code and other prefixes.
User Guide 7. Click the trackwheel. 8. Click Continue. 9. Type a message. 10. Click the trackwheel. • Delete Note: To remove previous SMS messages from a reply message, click the trackwheel. Click Remove History. 11. Click Send. Notes: If you have added contacts to the address book, you can select a contact from the list after you click Compose SMS.
5 MMS messages About MMS messages Find your MMS number Open MMS messages Send MMS messages Send MMS messages from the browser, pictures list, or calendar You can add one or more images that are not copyright protected to an MMS message, but the message cannot exceed 300 KB. You can only send non recurring appointments in MMS messages. If you attach a meeting, the attendees are removed.
User Guide 9. Type a message. Set delivery and read notification 10. Click the trackwheel. 1. When composing an MMS message, click the trackwheel. 11. Click Attach Address, Attach Appointment, Attach Picture, or Attach Audio. 12. Click a contact, appointment, image, or audio file. 2. Click Options. 13. Click Continue. 3. Set the Confirm Delivery and Confirm Read fields. 14. Click the trackwheel. 4. Click the trackwheel. 15. Click Send. 5. Click Save.
5: MMS messages • Forward • Reply To All • Delete Notes: When you reply to an MMS message, the previous message is not included. You cannot edit the content of an MMS message that you forward. You can only forward an MMS message if the content is not copyright protected. Additional options might also be available if the message contains .smil content.
User Guide 24
6 Search About search Search the messages list Recall searches Manage saved searches Search for messages from a specific contact Search for messages with a specific subject Notes: To save a search after setting the search criteria, click the trackwheel. Click Save. Add a title and a shortcut key for your search. Click the trackwheel. Click Save. If your BlackBerry® device is integrated with more than one email account, and you want to search for messages in a specific email account, set the Service field.
User Guide Note: To view the criteria of your last search quickly, in the list of searches, click the trackwheel. Click Last. Search for PIM items Related topic 2. In the Name field, type a contact name to search for. Recall searches 1. In the search program, in the Text field, type text to search for. 3. Select one or more programs. Search for messages from a specific contact To search for all messages received from a specific sender, in a messages list, click a message. Click Search Sender.
7 Attachments About attachments Open a file attachment Open a file attachment 1. Open embedded content 2. Click Open Attachment. View tables in attachments 3. Click the attachment. View attachment information 4. Click Expand. Navigate spreadsheet attachments 5.
User Guide View attachment information To view the size, author, publication date, and other information about the attachment, open the attachment. Click the file name. Perform one of the following actions: • • If you have opened the complete file attachment, click View Info. If you have not opened the complete file attachment, click Retrieve Info. Navigate spreadsheet attachments To scroll horizontally in a spreadsheet, hold the Alt key and roll the trackwheel.
7: Attachments Note: To view more than the text of a PowerPoint presentation, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later. Related topic Navigate presentation attachments (See page 29.) Manage vCard address book attachments To view a vCard® attachment, in an open message, click the attachment. Click View Attachment. To add the contact information to your address book, in an address book attachment, click the trackwheel.
User Guide To move between presentation views, in a presentation, press M.
8 Synchronizing data About email reconciliation Turn on wireless email reconciliation Reconcile deleted messages Note: Set the wireless reconcile option for each email account that is integrated with your BlackBerry® device. About PIM synchronization Turn on wireless PIM synchronization Related topic Synchronization — frequently asked questions Can I reconcile email messages over the wireless network? (See page 121.
User Guide If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later and wireless PIM synchronization is turned on, PIM items should be synchronized over the wireless network. You can turn wireless PIM synchronization on and off using the device. If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 2.
9 Backing up and restoring device data About backing up and restoring device data Restore device data About backing up and restoring device data If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, settings on your device that are not saved in your desktop email program should be backed up over the wireless network. These settings include fonts, bookmarks, and other device settings.
User Guide 34
10 Typing About AutoText Create AutoText entries (See page 35.) Use AutoText Turn off AutoText for SMS messages (See page 36.) Create AutoText entries Manage AutoText entries Create AutoText entries Cut or copy text 1. Paste text 2. Click the trackwheel. Turn on tones when pressing keys 3. Click New. Set the cursor speed Typing shortcuts Typing — frequently asked questions About AutoText In the device options, click AutoText. 4. In the Replace field, type the text to replace. 5.
User Guide Turn off AutoText for SMS messages In the device options, click SMS. Set the Disable AutoText field to Yes. Click the trackwheel. Click Save. Cut or copy text 1. Click the trackwheel. 2. Click Select. 3. Select text. 4. Click the trackwheel. To type an accented or special character, hold the letter key and roll the trackwheel. To insert a currency symbol, press the Currency key. To turn on CAP lock, press the Alt key + the Right Shift key.
10: Typing Why can’t I use shortcuts on the Home screen? The Dial From Home Screen option overrides using shortcuts on the Home screen, in favor of making calls. To use shortcuts, in the general phone options, set the Dial From Home Screen field to No. Note: Depending on your theme, a programs list might be available. If your theme uses a programs list, shortcuts can be used in the programs list, even if the Dial From Home Screen field is set to Yes.
User Guide 38
11 Phone Find your phone number Set voice privacy change alert Make phone calls Reset call timers Make emergency calls Phone shortcuts Turn on A-GPS support Phone — frequently asked questions Change the privacy setting for location-based services Acquire the GPS position of your device Find your phone number Make calls using speed dial In the phone, the My Number field displays your phone number.
User Guide To make an emergency call, perform one of the following actions: • Unlocked keyboard or device: In the phone, type the emergency number. Press the Send key. • Locked keyboard or device: Click the trackwheel. Click Emergency Call. Click Yes. Note: Emergency calls can only be made to official emergency access numbers, for example 911 in North America. Related topics Turn on A-GPS support (See page 40.) About Emergency Callback Mode (See page 41.
11: Phone • To allow location-based service programs to use the GPS position of your device, set the Privacy Setting field to Unrestricted. Click the trackwheel. Click Save. Change the privacy setting for location-based services (See page 40.) Notes: Contact your service provider for more information on the availability of location-based services privacy settings. When you end an emergency call, the BlackBerry® device enters Emergency Callback Mode.
User Guide Depending on your theme, the number of new or unheard voice mail messages might appear in the device status section of the screen and beside the program name. Mute calls Related topic Adjust the phone volume Set voice mail options (See page 45.) To increase the volume, during a call, roll the trackwheel up. To decrease the volume, roll the trackwheel down. Answer calls To mute a call, press the Mute button. Press the Mute button again to turn mute off. To answer a call, click Answer.
11: Phone To type multiple letters, press the Right Shift key + the Alt key. Type letters. To dial numbers again, press the Right Shift key. Note: When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad. Make three-way calls 1. During a call, click the trackwheel. 2. Click 3-Way Call. 3. Type a phone number or click a contact. 4. Press the Enter key twice. 5. During the second call, click the trackwheel. 6.
User Guide Can I set the phone to display frequently called numbers? (See page 126.) How do I edit the phone number to which my calls are forwarded? (See page 126.) How do I change how long messages and phone call logs remain in a messages list? (See page 110.) Add call forwarding phone numbers Manage call logs 1. On the Call Forwarding screen, click a type of calls to forward. In the phone, or in a messages list, open a call log. Click the trackwheel.
11: Phone Related topic About automatic volume control (See page 44.) About smart dialing You can specify default country and area codes so that any numbers that are specified as links, or any numbers in your address book that do not contain these codes, are dialed correctly. If you call a corporation frequently, you can also set your smart-dialing options so that you do not have to type the main number for the corporation.
User Guide Set the TTY option About voice privacy In the phone options, click TTY. Set the TTY Mode field. Click the trackwheel. Click Save. Can I use a TTY device with my device? (See page 126.) Depending on your service provider, your BlackBerry® device might support a voice privacy service. Depending on the status of the wireless network, the voice privacy status might change during a phone call.
11: Phone To call your voice mail access number, hold 1. To type letters in phone numbers, hold the Alt key and type letters. To mute a call, press the Mute button. To turn off mute, press the Mute button again. To turn on speakerphone, during a call, press the Speakerphone key. To turn off speakerphone, press the Speakerphone key again. To change the volume during a call, roll the trackwheel. To move to the top of the call log list in the phone, press the Space key.
User Guide 48
12 Browser About the browser Go to web pages Use the browser View images Navigate images Copy links, images, or web page addresses Send links or images in email messages Save images Manage saved images View files Save web page requests Use the BlackBerry Browser to view HTML web pages. If your device is integrated with an account that uses the BlackBerry Enterprise Server™, the BlackBerry Browser also enables you to view your corporate intranet. Contact your system administrator for more information.
User Guide To open the browser and display a list of useful bookmarks provided by your service provider, press the Convenience key. To follow a link, click the link. Click Get Link. To stop loading a web page, click the trackwheel. Click Stop. To view the previous web page in the history, click the trackwheel. Click Back. To view the next web page in the history, click the trackwheel. Click Forward. To go to your home page, click the trackwheel. Click Home.
12: Browser 5. Type a message. View files 6. Click the trackwheel. If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later, you can view .doc, .pdf, .ppt, .txt, .wpd, and .xls file types in the browser. On a web page, click the file link. Click Get Link. 7. Click Send. Note: To send a web page address in a message, on the web page, click the trackwheel. Click Send Address. Type an email address or a contact name. Send the message.
User Guide Organize bookmarks into folders Browser shortcuts In the bookmarks list, click a folder. Perform one of the following actions: To return to the last page that you viewed, press the Escape button. • To add a folder, click Add Subfolder. • To open a bookmark folder with subfolders, click Expand. To insert a period in the Go To dialog box, press the Space key. • To insert a slash mark (/) in the Go To dialog box, press the Shift key + the Space key.
13 Downloading Download programs Related topic Manage programs Legal notice (See page 141.) Prevent third-party programs from transmitting data Download ring tones Download ring tones Manage ring tones 1. On a web page, click a .mid or .mp3 file link. Download background images Download themes About browser push Turn on browser push 2. Click Get Link. 3. Click Menu. 4. Click Save. 5. Type a name for the ring tone. 6. Click OK.
User Guide You can turn on browser push for your WAP Browser, your BlackBerry Browser, or both browser types. You can also set which hosts provide this information to you. Downloading — frequently asked questions Set notification for different types of browser push information, including service load information (web pages or applications), service indication information (web page addresses or messages), or other types of information.
14 Contacts Add contacts Manage contacts Manage contacts Click a contact. Click one of the following menu items: Create mailing lists • View Manage mailing lists • Edit Manage contacts in mailing lists • Delete Add a phone tune for a contact Related topic Create categories Share your address book with a paired Bluetoothenabled device (See page 72.
User Guide • View Group Related topic • Edit Group About custom phone tunes (See page 56.) • Delete Group Create profile exceptions (See page 76.) Manage contacts in mailing lists About categories Click a contact. Click one of the following menu items: You can create categories in which to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories.
14: Contacts Apply categories to contacts, tasks, or memos 1. When creating or editing a contact, task, or memo, click the trackwheel. Add pauses or waits When creating or editing a contact, in a phone number field, click the trackwheel. Click Add Wait or Add Pause. Type the additional numbers. 2. Click Categories. Related topic 3. Select a category. About pauses and waits (See page 57.) 4. Press the Space key. 5. Click the trackwheel. About remote address book search 6. Click Save.
User Guide • To add a contact to your address book, click Add. • To add all the contacts found during the search, click Add All. • To view information for a contact, click View. • To delete a contact from the search results, click Delete. • To delete the search results, click Delete Lookup. • To start a new search, click Lookup.
15 Calendar About the calendar Navigate the calendar Change the calendar view To go to a specific date, click the trackwheel. Click Go to Date. Set the date. Click the trackwheel. Navigate the calendar Schedule appointments Schedule appointments quickly Schedule meetings To go to the current date, click the trackwheel. Click Today. To move forward or back by a time period, click the trackwheel. Click Prev or Next.
User Guide Related topics 2. Click New. Change the default reminder time for appointments and meetings (See page 60.) 3. Type the meeting details. About power off and reminders (See page 85.) 4. If the meeting is recurring, set how frequently it should recur. 5. Click the trackwheel. Schedule appointments quickly 6. Click Invite Attendee. In the calendar options, verify that the Enable Quick Entry field is set to Yes. In Day view, beside the start time, type the subject of the appointment.
15: Calendar To delete an appointment or meeting, click the appointment or meeting. Click Delete. Respond to meeting invitations In an open meeting invitation, click the trackwheel. Click one of the following menu items: • Accept or Accept with comments • Tentative or Tentative with comments • Decline or Decline with comments To move to the next day, week, or month, press the Space key. To move to the previous day, week, or month, press the Shift key + the Space key.
User Guide 62
16 Tasks Create tasks Manage tasks Change task status Create categories Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category In the Days field, set the days on which the weekly task should recur. To select a day, press the Enter key. Manage tasks Click a task.
User Guide 64
17 Memos Write memos Manage memos Create categories Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories Search for PIM items Memos — frequently asked questions Write memos 1. In the memos list, click the trackwheel. 2. Click New. 3. Type a title. 4. Type the body of the memo. 5. Click the trackwheel. 6. Click Save. Manage memos Click a memo.
User Guide 66
18 Alarm Set the alarm How do I change the alarm volume? Silence the alarm What is the escalating volume level? Turn off the alarm Alarm — frequently asked questions Why didn’t my alarm notify me on a Saturday or Sunday? Set the alarm In the alarm, verify that the Active on Weekends field is set to Yes. If this field is set to No, your alarm does not notify you on Saturdays or Sundays. 1. In the alarm, set the Daily Alarm field to On. 2. Set the time when the alarm should sound. 3.
User Guide 68
19 Calculator Use the calculator memory Calculator shortcuts Copy and paste calculations To add, press O. Convert measurements To subtract, press I. Calculator shortcuts To multiply, press A. To divide, press G. Use the calculator memory To store a number in the memory, type a number. Press K. To clear the screen, press Y. To clear the last entry, press T. To find the square root, press V. To recall the number in the memory, press J. To use the percent function, press B.
User Guide 70
20 Bluetooth About Bluetooth wireless technology About Bluetooth pairings Turn on or off the Bluetooth radio When you pair your BlackBerry® device with another Bluetooth®-enabled device, you should be able to connect to the other Bluetooth-enabled device over the wireless network when it is within range of your BlackBerry device (a typical range is approximately 10 meters).
User Guide Related topic About Bluetooth pairings (See page 71.) Manage paired Bluetooth-enabled devices 2. During a call, click the trackwheel. Click Activate . Related topic About Bluetooth pairings (See page 71.) In the list of paired Bluetooth®-enabled devices, click a paired Bluetooth-enabled device. Click Device Properties. Perform one of the following actions: Share your address book with a paired Bluetooth-enabled device • Edit the paired Bluetooth-enabled device name.
21 Date and time Set the date and time Why is the time on my device incorrect? Set the date and time 1. In the device options, click Date/Time. 2. Set the Time Zone field. 3. In the Date/Time Source field, set a date and time source. 4. Click the trackwheel. 5. Click Update Time. 6. Click the trackwheel. 7. Click Save. Note: Depending on your service provider, multiple date and time sources might be available.
User Guide 74
22 Profiles About profiles Enable profiles Note: To change the current notification profile quickly, select a profile. Press the Space key. Create notification profiles Manage notification profiles Manage ring tones Create notification profiles 1. In the profiles list, click the trackwheel. Create profile exceptions 2. Click New Profile. Manage profile exceptions 3. Type a name for the profile. Manage contacts in profile exceptions 4. Click an item. Add a phone tune for a contact 5. Click Edit.
User Guide Notes: The Volume option only sets how loud or quiet the tune plays when you listen to it in the list. To change the volume for your notification, edit the profile. Notes: You can add multiple contacts to a profile exception. In the From field, click the trackwheel. Click Add Name. You can only delete downloaded ring tones. To add a custom tune for phone calls, select the Custom Phone Tune check box. Set a phone tune.
22: Profiles • Delete Name Silence your device To silence your BlackBerry® device, in the profiles list, select the Quiet profile. To receive only vibrate notification, in the profiles list, select the Vibrate profile. To turn off all notification, including profile exceptions and LED notification, in the profiles list, select the Off profile. Related topic Silence the alarm (See page 67.
User Guide Can I set one phone tune for all my profiles? Yes. In the profiles list, click the trackwheel. Click Show Tunes. Click a phone tune. Click Set As Phone Tune. Can I be notified of other items during a call? Yes. In the profiles list, click a profile. Click Edit. Click an item. Click Edit. Set the Notify me during calls field to Yes. Note: Depending on your BlackBerry® device, you might not be able to set the Notify me during calls field for all items.
23 Screen display Turn off automatic backlighting adjustment Set how long backlighting remains on Turn on and off the device screen Adjust the brightness of the backlighting Set the display language Set the Home screen background image Download background images Turn off automatic backlighting adjustment To stop your BlackBerry® device from adjusting the backlighting level automatically, in the device options, click Screen/Keyboard. Set the Automatic Backlight field to No. Click the trackwheel. Click Save.
User Guide Adjust the brightness of the backlighting Note: For large fonts, set the Antialias mode field. In the device options, click Screen/Keyboard. Set the Backlight Brightness field. Click the trackwheel. Click Save. About Convenience keys To increase the brightness of the backlighting temporarily, press the Power button. Related topic Your device includes two Convenience keys. You can set which program each of these keys opens.
23: Screen display Note: To activate a theme quickly, select a theme. Press the Space key. and click an unavailable icon. Click Hide Application. In the device options, click Theme. Click a theme. Click Delete. If your theme displays recent messages and phone calls and upcoming calendar entries on the Home screen, or if your theme uses a list format for program names on the Home screen, you cannot change the order in which items are displayed on the Home screen.
User Guide 82
24 Language Set the display language Set the input language Add or remove a display language Why do some characters not appear correctly on my device? Set the display language In the device options, click Language. In the Language field, click a language. Click Save. About the input language You can set an input language to use when you type. This setting is different from the display language. When you set an input language, AutoText and other typing settings change to the selected language.
User Guide 84
25 Power and battery About power off and reminders Set the device to turn on and off automatically Check the battery level 3. Specify the times when the BlackBerry® device should turn on and off on weekdays. 4. Set the Weekend field to Enabled. Extend battery life 5. Specify the times when the device should turn on and off on weekends. Reset the device 6. Click the trackwheel. 7. Click Save.
User Guide Reset the device Remove and reinsert the battery.
26 Network coverage Connect to the wireless network Turn off email, browser and MMS services Network coverage — frequently asked questions Connect to the wireless network To connect to the wireless network, verify that you are in a wireless network coverage area. On the Home screen, click Turn Wireless On. Notes: To disconnect from the wireless network, on the Home screen, click Turn Wireless Off.
User Guide How do I register my device with the network? When you select a different network or load new applications, your BlackBerry® device should register automatically with the network. To register your device manually, in the device options, click Advanced Options. Click Host Routing Table. Click the trackwheel. Click Register Now. How do I set the wireless network connection speed for my device? In the device options, click Network. Set the Network Selection Mode field.
27 Security Set a device password Set a device password Lock and unlock the device 1. In the device options, click Security Options. Lock and unlock the keyboard 2. Click General Settings. Protect your device content 3. Set the Password field to Enabled. Compress device data 4. Set the other security options. Regenerate encryption keys 5. Click the trackwheel. Store passwords 6. Click Save. Create random passwords 7. Type a device password.
User Guide Related topics Lock and unlock the keyboard About the device password (See page 89.) To lock the BlackBerry® device keyboard, on the Home screen, click Keyboard Lock. Turn off the device password (See page 90.) To unlock the keyboard, double-click the trackwheel. Turn off the device password Related topic 1. In the device options, click Security Options. About keyboard lock (See page 90.) 2. Click General Settings. 3. Set the Password field to Disabled. 4. Click the trackwheel. 5.
27: Security Compress device data About the password keeper 1. In the device options, click Security Options. Use the password keeper to create and store all your passwords. The password keeper is locked with a single password, so you can store all your passwords in one place. 2. Click General Settings. 3. Set the Content Compression field to Enabled. 4. Click the trackwheel. 5. Click Save. 6. If you have set a device password, type your password. 7. Click the trackwheel.
User Guide 7. Click the trackwheel. 8. Click Save. Related topics About the password keeper To paste the password, place the cursor where you want to insert it. Click the trackwheel. Click Paste. Warning: Passwords copied to or from the clipboard are not encrypted. Store passwords Manage passwords In the password keeper, click a password.
27: Security Set owner information In the device options, click Owner. Type your contact information. Click the trackwheel. Click Save. Note: Owner information appears on the screen when you lock your BlackBerry® device.
User Guide 94
28 Third-party program control Prevent third-party programs from transmitting data Set permissions for third-party programs Control external connections Control connections with the device Control access to personal information Security — frequently asked questions About firewall settings If you have third-party programs on your BlackBerry® device, the firewall option is designed to prevent these programs from transmitting data without your knowledge. Related topic Legal notice (See page 141.
User Guide Set permissions for third-party programs Warning: Setting permissions for third party programs can significantly affect the operation of third-party programs on your BlackBerry® device. If you are unsure about how changing these settings might affect the operation of third party programs on your device, contact your system administrator or service provider for more information. 1. In the device options, click Advanced Options. 2. Click Applications. 3. Click the trackwheel. 4.
28: Third-party program control through your corporation’s network, set the Company Network field. • To control whether third-party programs can access the Internet through your service provider, set the Carrier Internet field. Related topics Set permissions for third-party programs (See page 96.) Control external connections (See page 96.) Control access to personal information (See page 97.) Related topics Set permissions for third-party programs (See page 96.
User Guide 98
29 BrickBreaker About BrickBreaker • Bomb destroys the next brick that you hit and damages nearby bricks. • Life gives you an additional life.
User Guide Can I submit my scores to the BrickBreaker high score web site? Yes. In the BrickBreaker options, type a user name and password. If you beat your previous high score, you can submit your name and score to the public high score web site. Unsubmitted high scores can be submitted at any time. In BrickBreaker, click the trackwheel. Click Send High Score. How do I check the BrickBreaker high score web site? In BrickBreaker, click the trackwheel. Click High Scores.
30 Service books About service books Manage service books Receive new service books In the device options, click Advanced Options. Click Service Book. Click a service book. Click one of the following menu items: Accept new service books Manage service books Restore deleted service books About service books Service books determine which services are available on your BlackBerry® device.
User Guide 102
31 Frequently asked questions General — frequently asked questions Email and PIN messages — frequently asked questions SMS messages — frequently asked questions MMS messages — frequently asked questions Attachments — frequently asked questions Synchronization — frequently asked questions Typing — frequently asked questions Phone — frequently asked questions Browser — frequently asked questions Downloading — frequently asked questions Contacts — frequently asked questions Calendar — frequently asked question
User Guide 104
32 General — frequently asked questions Why are some of the features described not available on my device? A green light indicates that you are in a wireless coverage area. What software version do I have on my device? A red light indicates that a new message has arrived and your current profile is set to notify you using the LED.
User Guide 106
33 Email and PIN messages — frequently asked questions How do I compose an email or PIN message from the To screen? Why were some of my messages deleted from the device? Why can’t I send messages? How do I change how long messages and phone call logs remain in a messages list? Why can’t I receive messages? Why is the menu item for sending a message not available? Why does the letter D appear beside sent PIN messages? Can I stop a message from being sent? Why are some messages already on my device? How d
User Guide Why can’t I send messages? Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels. Why does the letter D appear beside sent PIN messages? When a PIN message has been delivered to a BlackBerry® device, a D appears beside the check mark in a messages list.
33: Email and PIN messages — frequently asked questions How do I create and use links in messages? Links appear in your messages as underlined text. Messages can contain links to various items such as phone numbers, web sites, and email addresses. When you receive a message that contains a link, click the link. In the menu, click the menu items that apply to the type of link selected. The BlackBerry® device should automatically recognize most linkable items as links.
User Guide Why are call logs appearing in a messages list? When you make or receive a call, the BlackBerry® device creates a call log that contains information about the call. To stop call logs from appearing in a messages list, in the phone options, click Call Logging. Set the Show These Call Log Types In Message List field to None.
33: Email and PIN messages — frequently asked questions How do I create a generic filter? To create a generic filter, use an asterisk (*) when specifying the contacts to which the filter applies. In the messages options, click Email Filters. In the From field, specify part of the sender's address and use an asterisk (*) in place of the remaining part. Why are some messages sent to my device even though I have created a filter? Filters must be enabled before they apply to your messages.
User Guide messages from the main messages list? Yes. If your BlackBerry® device is integrated with more than one email account, you might be able to set which email account is used by default when you send messages from the main messages list. In the device options, click Advanced Options. Click Message Services. Set the Messaging (CMIME) field.
34 SMS messages — frequently asked questions Why can’t I send SMS messages? Can I verify that my SMS message has reached its recipients? How do I display more items in an SMS message thread? Can I hide sent messages? Can I remove the prompt that appears before I delete messages? Why were some of my messages deleted from the device? Why aren’t all the SMS options described appearing on my device? What are the Priority and Callback Number fields in the SMS options? How do I change how long messages and phone
User Guide Why were some of my messages deleted from the device? If your BlackBerry® device memory is full, your device deletes the oldest messages from the messages list to accommodate new ones. It does not delete saved messages. Why aren’t all the SMS options described appearing on my device? Depending on your service provider plan, some SMS message options might not be available on your BlackBerry® device. Contact your service provider for more information.
35 MMS messages — frequently asked questions Can I send and receive MMS messages? Can I specify when my device should receive MMS messages? Can I hide sent messages? If you want your device to communicate with the MMSC and receive MMS messages only when you are in your home network area, set the Multimedia Reception and Automatic Retrieval fields to Home Only.
User Guide Can I view the size of my MMS messages before I send them? Yes. In the open message, click the trackwheel. Click Options.
36 Attachments — frequently asked questions Can I view file attachments on my device? How do I view password-protected file attachments? Can I set the amount of memory that my device uses for file attachments? How do I change how file attachments are displayed? How do I view cell contents in spreadsheet attachments? Why can’t I view presentation slides? Why is “More available” appearing at the end of my file attachment? How do I search for text in a file attachment? What does skipped content mean? Can I vie
User Guide Can I set the amount of memory that my device uses for file attachments? Yes. In the open attachment, click the trackwheel. Click Options. Set the Cache Size field. How do I change how file attachments are displayed? Open the full content for a file attachment. Click the trackwheel. Click Options. To change the font for your file attachments, set the Font Family and Font Size fields.
36: Attachments — frequently asked questions What does skipped content mean? The skipped content bar appears in a document attachment when more content is available, but it has not been retrieved. To retrieve skipped content, click the skipped content bar. Click More. Can I view tracked changes in document attachments? Depending on the document type, you might be able to view tracked changes. In a document attachment, click the trackwheel. Click Show Changes. To hide tracked changes, click the trackwheel.
User Guide 120
37 Synchronization — frequently asked questions Can I reconcile email messages over the wireless network? Can I synchronize PIM items over the wireless network? How do I handle conflicts between my device and my desktop email program? Why do some characters in my desktop calendar not appear correctly after synchronization? Why are some of my email messages not reconciling over the wireless network? Can I reconcile my personal folders? Can I empty the deleted messages folder on my computer remotely? Can I de
User Guide How do I handle conflicts between my device and my desktop email program? Why do some characters in my desktop calendar not appear correctly after synchronization? A conflict might occur if you edit the same item on your BlackBerry® device and in your desktop email program before synchronization occurs.
37: Synchronization — frequently asked questions Can I empty the deleted messages folder on my computer remotely? Yes. In the messages options, click Email Reconciliation. Click the trackwheel. Click Purge Deleted Items. Click Yes. To use this feature, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 3.6 or later for Microsoft® Exchange and wireless email reconciliation must be turned on.
User Guide 124
38 Phone — frequently asked questions Why can I not make calls? Why am I no longer receiving calls? Why am I no longer receiving calls? Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels.
User Guide If you receive a call when the device is password locked, you can answer the call, but your device remains password locked during the call. You can perform regular phone actions, such as mute. When you end the call, the device remains password locked. Can I set the phone to display frequently called numbers? Yes. You can set the phone to display a list of frequently or recently called numbers instead of call logs. In the phone options, click General Options. Set the Phone List View field.
39 Browser — frequently asked questions Why are there no browsers available on my device? Can I use the BlackBerry Browser? How do I change my browser settings? How do I change the browser home page? How do I change the type of content that the browser accepts? Can I override the character set encoding of web pages? Why do some characters not appear correctly on my device? How do I select images and text on a web page? What is the Available Offline check box that appears when I’m adding a bookmark? Can I vi
User Guide How do I change the browser home page? In the browser options, click Browser Configuration. In the Home Page Address field, change the web page address. Save the changes. Depending on your service provider, you might not be able to change your home page. How do I change the type of content that the browser accepts? In the browser options, click Browser Configuration. Set the Content Mode field. Save the changes. Can I override the character set encoding of web pages? Yes.
39: Browser — frequently asked questions Can I be prompted before scripts are run on my device? Yes. In the browser options, click General Properties. Select the Prompt Before Running WML Scripts check box. You are prompted before browser scripts are run. With multiple browsers on my device, how do I connect a browser with a Home screen shortcut key? In the device options, click Advanced Options. Click Browser.
User Guide To set whether you are prompted about server security issues, set the fields in the Server Authentication section. If you set a field to No, connections should be prevented if a server security issue occurs. To set whether you are prompted about client security issues, set the fields in the Client Authentication section. If you set a field to No, connections should be prevented if a client security issue occurs.
40 Contacts — frequently asked questions How do I add multiple contacts with the same name to my contact list? Can I change how my contacts or tasks display? What are the User 1, User 2, User 3, and User 4 fields on the New Address screen? Why does the Add Custom Phone Tune option not appear? How do I change the volume level for the custom phone tune? Can I clear all the categories that apply to a contact, task, or memo? Can I remove the prompt that appears before I delete contacts, calendar entries, tasks,
User Guide How do I change the volume level for the custom phone tune? Custom phone tunes are based on the active notification profile. When you add a custom phone tune from the address book, the volume for the tune matches the volume that is set in the active notification profile. To create a custom phone tune with a different volume level, in the profiles list, create an exception that is based on a profile that is different from the active profile.
41 Calendar — frequently asked questions Can I synchronize PIM items over the wireless network? How do I expand the number of hours that are shown in the calendar? Are there any restrictions for using the calendar with Lotus Notes? In the calendar options, set the Start Of Day and End Of Day fields. Save the changes.
User Guide How do I change how long appointments remain in the device calendar? To change the number of days that your BlackBerry® device keeps appointments in the calendar, in the calendar options, set the Keep Appointments field. Appointments in your device calendar that are older than the number of days that you specify in the Keep Appointments field are deleted from your device. The appointments can be restored, however, if you set the Keep Appointments field to a longer period of time.
42 Bluetooth — frequently asked questions How do I connect my BlackBerry device with another Bluetooth-enabled device? How do I connect my BlackBerry device with my computer? How do I know when my Bluetooth radio is on? What if I can’t type a passkey on the Bluetoothenabled device that I want to pair with? Why does my list of paired Bluetooth-enabled devices not appear? Can I connect to Bluetooth-enabled devices without being prompted? Can I prevent Bluetooth-enabled devices from discovering my device when
User Guide Can I connect to Bluetooth-enabled devices without being prompted? You can only connect to a Bluetooth®-enabled device without being prompted if the Bluetooth-enabled device is paired with your BlackBerry® device. In the paired Bluetooth-enabled devices list, click a paired Bluetooth-enabled device. Click Device Properties. Set the Trusted field to Yes. Can I prevent Bluetooth-enabled devices from discovering my device when it is within range? Yes.
43 Security — frequently asked questions How do I restore my device after clearing it? How do I prevent passwords from accidentally being copied to the clipboard? How do I prevent passwords from accidentally being copied to the clipboard? In the password keeper options, set the Allow Clipboard Copy field to False.
User Guide How do I specify the criteria for random passwords that are generated in the password keeper? In the password keeper options, set the password length and specify whether randomly generated passwords must contain letters, numbers, or symbols. How do I prevent passwords from appearing on the screen in the password keeper? In the password keeper options, set the Show Password field to False.
44 Shortcuts Home screen shortcuts Options and fields shortcuts Navigating screens shortcuts Typing shortcuts Editing text shortcuts Messages shortcuts Search shortcuts Attachments shortcuts Phone shortcuts Browser shortcuts Calendar shortcuts Calculator shortcuts Home screen shortcuts To return to the Home screen from any other screen, press the End key. To lock the device, set a password. Click Lock. To lock the keyboard, on the Home screen, click Keyboard Lock.
User Guide Options and fields shortcuts To select a check box, press the Space key. To clear a check box, press the Space key again. To change an option field, hold the Alt key. Click a value. To move to an item in a list or menu, type the first letter of the item. To clear a field, click the trackwheel. Click Clear Field. Navigating screens shortcuts To move the cursor, roll the trackwheel. To move the cursor in a different direction, hold the Alt key and roll the trackwheel.
45 Legal notice © 2006 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected' and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.
User Guide INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. You are solely responsible for the selection, implementation, and performance of any third-party applications that you use with the handheld or desktop software.
Index image, 50 link, 50 web page, 50 alarm A about, Convenience keys, 80 accepting meeting invitations, 61 service books, 101 accessibility, default volume, 46 activation, enterprise, 9 adding auto signature, 13 call forwarding number, 44 call notes, 44 contacts, 55 contacts from attachments, 29 contacts from remote address book search results, 57 contacts to email messages, 12 contacts to PIN messages, 12 contacts to profile exceptions, 76 contacts to SMS messages, 20 custom phone tunes, 56 display la
User Guide setting, 44 AutoText about, 35 creating entries, 35 deleting entries, 35 editing entries, 35 example, 35 inserting macros, 36 specified case and smartcase, 35 turning off for SMS messages, 36 using, 35 viewing entries, 35 available features, 105 B backlight adjusting brightness, 80 configuring, 79 backlighting turning off automatic adjustment, 79 backup about, 33 type of device data backed up, 33 battery about, 85 extending life, 85 level, 85 Bluetooth about, 71 about pairings, 71 accessin
C cache, browser, 52 calculator converting measurements, 69 copying calculation, 69 memory, 69 shortcuts, 69 calendar about, 59 changing default reminder length, 60 changing first day of week, 133 changing views, 59 default view, 59 dismissing all reminders, 134 expanding hours shown, 133 frequently asked questions, 133 navigating, 133 reminders and power off, 85 restrictions for Lotus Notes users, 133 scheduling appointments, 59 scheduling appointments quickly, 60 scheduling meetings, 60 setting notificat
User Guide email messages, 12 first day of week in calendar, 133 mailing list members, 56 meeting invitees, 61 meetings, 60 message status, 13 password keeper password, 92 PIN messages, 12 sent messages, 12 task status, 63 volume for custom phone tunes, 132 See also editing; setting checking voice mail, 41 clearing all categories, 132 browser cache, 52 device data, 92 fields, 140 compressing data size, 91 conflicts, with desktop email program data, 122 connecting, to wireless network, 87 contacts adding,
volume, 132 See also profile exceptions; custom notification customizing, See setting cutting text, 36 for SMS messages, 113 desktop email program add out-of-office reply from device, 14 conflicts, 122 device D declining meeting invitations, 61 default length of calendar reminder, 60 profiles, 75 deleted items, emptying folder, 123 deleting appointments, 61 AutoText entries, 35 bookmarks, 51 call forwarding number, 44 call notes, 44 categories, 57 contacts, 55 downloaded ring tones, 75 email messages,
User Guide E editing AutoText entries, 35 call notes, 44 contacts, 55 filters, 15 mailing lists, 55 memos, 65 paired Bluetooth-enabled device name, 72 password keeper passwords, 92 profile exceptions, 76 profiles, 75 saved searches, 25 shortcuts, 140 speed dial numbers, 43 task status, 63 See also setting; changing email messages adding contacts, 12 adding signature, 13 changing, 12 deleting, 12 filing, 12 filtering, 110 forwarding, 12 frequently asked questions, 107 opening, 11 redirecting from folders,
creating generic, 111 creating quickly, 15 frequently asked questions, 111 managing, 15 order of, 14 finding MMS number, 21 phone number, 39 PIN, 17 SMS number, 19 software version, 105 firewall, 95 folder redirection, setting, 15 folders adding for bookmarks, 52 available for email redirection, 111 changing, 111 collapsing, 12, 52 expanding, 12, 52 redirecting email messages from, 15, 122 redirecting sent items, 15 renaming for bookmarks, 52 viewing filed email messages, 13 font, setting, 80 forwarding
User Guide importance, setting, 12 increasing detail in images, 28 inserting macros in AutoText entries, 36 invitation, responding to, 61 J JavaScript support, 128 K key rate, setting, 36 key tones, turning on, 36 keyboard lock, 90 keys, encryption, 91 L language adding, 83 removing, 83 setting, 83 light Bluetooth connection indication, 105 coverage area indication, 105 flashing, 105 low battery indication, 105 links address, 50 copying addresses, 50 creating, 109 creating for PIN, 109 selecting, 49, 128
marking unopened, 13 opening from different accounts, 11 preloaded on device, 108 receiving more of long messages, 109 resending, 12 searching, 25 searching by recipient, 26 searching by sender, 26 searching by service, 25 searching by subject, 26 sending from different accounts, 11 sending images in, 50 sending links in, 50 sending web page addresses in, 51 setting notification for, 75 setting search criteria, 25 shortcuts, 16 stop forwarding, 111 multi-media message service, See MMS messages muting calls
User Guide owner information, setting, 93 P pairings, Bluetooth, 71 panning images, 50 password keeper about, 91 criteria for generating random passwords, 138 options, 138 passwords changing password keeper password, 92 copying, 92 creating random, 91 criteria for random passwords, 138 deleting in password keeper, 92 displaying in password keeper, 138 editing in password keeper, 92 preventing copying, 137 storing, 91 viewing in password keeper, 92 See also device password pasting text, 36 pause about, 57
creating, 76 deleting, 76 deleting contacts, 76 editing, 76 moving, 76 turning off, 76 turning on, 76 profiles about, 75 alarm, 67 creating, 75 creating exceptions, 76 deleting, 75 editing, 75 enabling, 75 escalating volume, 77 frequently asked questions, 77 See also ring tones programs adding, 53 deleting, 53 downloading, 53 frequently asked questions, 54 loading, 54 switching between, 139 third-party and data transmissions, 95 viewing details, 53 viewing list, 53 See also third-party programs protecting
User Guide S saving draft email messages, 12 email messages, 12 images, 51 MMS messages, 22 PIN messages, 17 searches, 25 sent email messages, 13 SMS messages, 20 web page requests, 51 web pages, 51 scheduling appointments, 59 appointments quickly, 60 meetings, 60 screen home screen background, 80 options, 79 turning on, 79 scrolling horizontally in attachments, 29 in opposite direction, 140 through calendar views, 133 search criteria, setting, 25 searches deleting saved, 25 editing saved, 25 recalling
viewing, 13 service books about, 101 accepting, 101 deleting, 101 receiving, 101 restoring deleted, 101 viewing, 101 service, searching by, 25 setting alarm, 67 alarm volume, 67 cursor speed, 36 default volume for calls, 46 device password, 89 folder redirection, 15 font, 80 home screen background, 80 importance level of messages, 12 language, 83 out-of-office reply from device, 14 owner information, 93 profiles, 75 search criteria, 25 theme, 80 TLS, 129 TTY, 46 voice mail options, 45 WTLS, 129 See also e
User Guide assigning numbers, 43 assigning to contacts, 43 deleting, 43 editing, 43 moving contacts, 43 using, 41 viewing list, 43 spreadsheet attachments, viewing cell contents, 118 subject text messages, See SMS messages text telephone, See TTY theme about, 80 deleting, 81 downloading, 81 setting, 80 third-party programs connections on the device, 97 data transmissions, 95 external connections, 96 permissions, 96 personal information, 97 setting permissions for, 95 creating filters using, 15 searchin
content protection, 90 device automatically, 85 device password, 89 device screen, 79 filters, 15 profile exceptions, 76 speakerphone during calls, 42 tasks snooze, 134 wireless email reconciliation, 31 wireless PIM synchronization, 32 password keeper passwords, 92 presentations, 28 program details, 53 saved searches, 25 sent items, 13 service books, 101 size of MMS messages, 116 specific date in calendar, 59 speed dial list, 43 spreadsheets, 28 table of contents of file attachments, 27 terms of last searc
User Guide viewing home page, 50 viewing images, 50 viewing next and previous, 50 See also browser selecting, 87 setting connection speed, 88 turning off services, 87 wireless PIM synchronization wireless backup, 33 email reconciliation, 31 PIM synchronization, 32 restore, 33 wireless email reconciliation, turning on, 31 wireless network connecting to, 87 disconnecting from, 87 frequently asked questions, 87 registering with, 88 158 about, 32 requirements, 121 turning on, 32 wireless transport layer
