Deskstar Enhanced IDE (ATA-3) Hard Disk Drive User's Guide OPTIONS by IBM
Note: If you are using this product in the United States, Canada, or Puerto Rico, be sure to read the Deskstar Enhanced IDE (ATA-3) Hard Disk Drive User's Guide Supplement for warranty information and jumper setting information for your hard disk drive. Also, refer to Appendix C, “Notices” on page 3-14 for Notice information. For all other countries, the warranty terms and conditions applicable in the country of purchase are available from IBM or your reseller.
Contents Safety: Read First About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Part 1: Quick Installation Guide Part 2: Installation Guide Product Description v . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 . . . . . . . . . . . . . . . . . . . . . 2-1 . . . .
Part 3: Appendixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Appendix A. Safety Information . . . . . . . . . . . . . . 3-1 . . . . . 3-11 3-11 3-11 3-12 3-13 Appendix C. Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notices Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . 3-14 3-14 3-14 Appendix B. Help and Service Information Step 1.
Safety: Read First CAUTION: Read the Safety Information in Appendix A, page 3-1, before installing this product. DO NOT print this page— replace with World Wide 'Read First' translations.
About This Book This book contains instructions for installing, setting up, and using your Deskstar Hard Disk Drive. The manual is divided into the following parts: Part 1: Abbreviated installation instructions Part 2: Product description, installation requirements, and handling, installation, and configuration instructions Part 3: Safety, service, and notice information The illustrations in this publication might be slightly different from your hardware.
Part 1: Quick Installation Guide Part 1 contains the Deskstar Hard Disk Drive installation instructions in abbreviated form. If you are familiar with IDE products and experienced in installing options, use these instructions to quickly install your IDE drive. For a description of the hard disk drive and more detailed information about how to install and use the drive, see “Part 2: Installation Guide” on page 2-1. Caution: Read the Safety Information in Appendix A, page 3-1, before installing this product.
Step 3. Setting the Configuration Jumpers Your drive has four configuration positions that determine the data transmission priority. The positions are: Master Slave Cable Select Slave Present Use the appropriate configurations for your desired purpose: Master If you are installing the Deskstar as the only drive on the IDE cable or you are replacing the master drive on the IDE cable, verify that the jumpers are in the master configuration.
Step 4. Installing the Drive in the Drive Bay Mount the hard disk drive in the drive bay using the four mounting screws provided with the drive. For proper grounding be sure to use all four screws. Step 5. Connecting the Drive and the Cables Connect the drive to an available 40-pin connector on the IDE interface cable. The interface cable can have up to three connectors.
The largest partition size that you can create under the DOS, Windows 95, Windows 3.x, and OS/2 operating systems that use 16-bit file allocation table (FAT) conventions is approximately 2.14 GB.1 When you are installing a drive larger than 2.14 GB, you must create more than one partition to use the full capacity of your drive. Determining What to Do Next After you complete the hardware installation, you must partition and format your new drive before you can use it.
Disk Manager will display the number and types of drives found on your system and ask you if the list is correct. Follow the onscreen prompts. 5. Disk Manager will then display the drive capacity partitions selected for your system and ask if you wish to continue. Select Yes and press Enterto continue. 6. Follow the onscreen prompts. You will be prompted to insert the operation system diskettes in the diskette drive and to reboot the system when appropriate.
Correcting BIOS Limitations and Partitioning Using Disk Manager Your BIOS might contain limitations that can cause operational failures when you install one of the new and larger hard disk drives. See the documentation that comes with your IBM computer to install your hard disk drive, and to configure your system. The following procedures contain steps to solve most known BIOS limitations using manual overrides and the Disk Manager software. Attention: The following steps do not apply to IBM computers. 1.
Partitioning and Formatting Using Disk Manager The Disk Manager software contains programs that can partition, format, and prepare your drive for the installation of an operating system. The following procedure prepares your drive for use in both IBM and Non-IBM computers. 1. Turn off the computer. 2. Insert the Disk Manager diskette and restart the computer. 3. Follow the instructions on the screen. 4.
Quick Installation (German) Part 1 contains the Deskstar Hard Disk Drive installation instructions in abbreviated form. If you are familiar with IDE products and experienced in installing options, use these instructions to quickly install your IDE drive. Caution: Read the Safety Information in Appendix A, page 3-1, before installing this product.
Step 3. Setting the Configuration Jumpers Your drive has four configuration positions that determine the data transmission priority. The positions are: Master Slave Cable Select Slave Present Use the appropriate configurations for your desired purpose: Master If you are installing the Deskstar as the only drive on the IDE cable or you are replacing the master drive on the IDE cable, verify that the jumpers are in the master configuration.
Step 4. Installing the Drive in the Drive Bay Mount the hard disk drive in the drive bay using the four mounting screws provided with the drive. For proper grounding be sure to use all four screws. Step 5. Connecting the Drive and the Cables Connect the drive to an available 40-pin connector on the IDE interface cable. The interface cable can have up to three connectors.
The largest partition size that you can create under the DOS, Windows 95, Windows 3.x, and OS/2 operating systems that use 16-bit file allocation table (FAT) conventions is approximately 2.14 GB.3 When you are installing a drive larger than 2.14 GB, you must create more than one partition to use the full capacity of your drive. Determining What to Do Next After you complete the hardware installation, you must partition and format your new drive before you can use it.
Disk Manager will display the number and types of drives found on your system and ask you if the list is correct. Follow the onscreen prompts. 5. Disk Manager will then display the drive capacity partitions selected for your system and ask if you wish to continue. Select Yes and press Enterto continue. 6. Follow the onscreen prompts. You will be prompted to insert the operation system diskettes in the diskette drive and to reboot the system when appropriate.
Correcting BIOS Limitations and Partitioning Using Disk Manager Your BIOS might contain limitations that can cause operational failures when you install one of the new and larger hard disk drives. See the documentation that comes with your IBM computer to install your hard disk drive, and to configure your system. The following procedures contain steps to solve most known BIOS limitations using manual overrides and the Disk Manager software. Attention: The following steps do not apply to IBM computers. 1.
Partitioning and Formatting Using Disk Manager The Disk Manager software contains programs that can partition, format, and prepare your drive for the installation of an operating system. The following procedure prepares your drive for use in both IBM and Non-IBM computers. 1. Turn off the computer. 2. Insert the Disk Manager diskette and restart the computer. 3. Follow the instructions on the screen. 4.
Quick Installation (French) Part 1 contains the Deskstar Hard Disk Drive installation instructions in abbreviated form. If you are familiar with IDE products and experienced in installing options, use these instructions to quickly install your IDE drive. Caution: Read the Safety Information in Appendix A, page 3-1, before installing this product.
Step 3. Setting the Configuration Jumpers Your drive has four configuration positions that determine the data transmission priority. The positions are: Master Slave Cable Select Slave Present Use the appropriate configurations for your desired purpose: Master If you are installing the Deskstar as the only drive on the IDE cable or you are replacing the master drive on the IDE cable, verify that the jumpers are in the master configuration.
Step 4. Installing the Drive in the Drive Bay Mount the hard disk drive in the drive bay using the four mounting screws provided with the drive. For proper grounding be sure to use all four screws. Step 5. Connecting the Drive and the Cables Connect the drive to an available 40-pin connector on the IDE interface cable. The interface cable can have up to three connectors.
The largest partition size that you can create under the DOS, Windows 95, Windows 3.x, and OS/2 operating systems that use 16-bit file allocation table (FAT) conventions is approximately 2.14 GB.5 When you are installing a drive larger than 2.14 GB, you must create more than one partition to use the full capacity of your drive. Determining What to Do Next After you complete the hardware installation, you must partition and format your new drive before you can use it.
Disk Manager will display the number and types of drives found on your system and ask you if the list is correct. Follow the onscreen prompts. 5. Disk Manager will then display the drive capacity partitions selected for your system and ask if you wish to continue. Select Yes and press Enterto continue. 6. Follow the onscreen prompts. You will be prompted to insert the operation system diskettes in the diskette drive and to reboot the system when appropriate.
Correcting BIOS Limitations and Partitioning Using Disk Manager Your BIOS might contain limitations that can cause operational failures when you install one of the new and larger hard disk drives. See the documentation that comes with your IBM computer to install your hard disk drive, and to configure your system. The following procedures contain steps to solve most known BIOS limitations using manual overrides and the Disk Manager software. Attention: The following steps do not apply to IBM computers. 1.
Partitioning and Formatting Using Disk Manager The Disk Manager software contains programs that can partition, format, and prepare your drive for the installation of an operating system. The following procedure prepares your drive for use in both IBM and Non-IBM computers. 1. Turn off the computer. 2. Insert the Disk Manager diskette and restart the computer. 3. Follow the instructions on the screen. 4.
Quick Installation (Spanish) Part 1 contains the Deskstar Hard Disk Drive installation instructions in abbreviated form. If you are familiar with IDE products and experienced in installing options, use these instructions to quickly install your IDE drive. Caution: Read the Safety Information in Appendix A, page 3-1, before installing this product.
Step 3. Setting the Configuration Jumpers Your drive has four configuration positions that determine the data transmission priority. The positions are: Master Slave Cable Select Slave Present Use the appropriate configurations for your desired purpose: Master If you are installing the Deskstar as the only drive on the IDE cable or you are replacing the master drive on the IDE cable, verify that the jumpers are in the master configuration.
Step 4. Installing the Drive in the Drive Bay Mount the hard disk drive in the drive bay using the four mounting screws provided with the drive. For proper grounding be sure to use all four screws. Step 5. Connecting the Drive and the Cables Connect the drive to an available 40-pin connector on the IDE interface cable. The interface cable can have up to three connectors.
The largest partition size that you can create under the DOS, Windows 95, Windows 3.x, and OS/2 operating systems that use 16-bit file allocation table (FAT) conventions is approximately 2.14 GB.7 When you are installing a drive larger than 2.14 GB, you must create more than one partition to use the full capacity of your drive. Determining What to Do Next After you complete the hardware installation, you must partition and format your new drive before you can use it.
Disk Manager will display the number and types of drives found on your system and ask you if the list is correct. Follow the onscreen prompts. 5. Disk Manager will then display the drive capacity partitions selected for your system and ask if you wish to continue. Select Yes and press Enterto continue. 6. Follow the onscreen prompts. You will be prompted to insert the operation system diskettes in the diskette drive and to reboot the system when appropriate.
Correcting BIOS Limitations and Partitioning Using Disk Manager Your BIOS might contain limitations that can cause operational failures when you install one of the new and larger hard disk drives. See the documentation that comes with your IBM computer to install your hard disk drive, and to configure your system. The following procedures contain steps to solve most known BIOS limitations using manual overrides and the Disk Manager software. Attention: The following steps do not apply to IBM computers. 1.
Partitioning and Formatting Using Disk Manager The Disk Manager software contains programs that can partition, format, and prepare your drive for the installation of an operating system. The following procedure prepares your drive for use in both IBM and Non-IBM computers. 1. Turn off the computer. 2. Insert the Disk Manager diskette and restart the computer. 3. Follow the instructions on the screen. 4.
Quick Installation (Japanese) Part 1 contains the Deskstar Hard Disk Drive installation instructions in abbreviated form. If you are familiar with IDE products and experienced in installing options, use these instructions to quickly install your IDE drive. Caution: Read the Safety Information in Appendix A, page 3-1, before installing this product.
Step 3. Setting the Configuration Jumpers Your drive has four configuration positions that determine the data transmission priority. The positions are: Master Slave Cable Select Slave Present Use the appropriate configurations for your desired purpose: Master If you are installing the Deskstar as the only drive on the IDE cable or you are replacing the master drive on the IDE cable, verify that the jumpers are in the master configuration.
Step 4. Installing the Drive in the Drive Bay Mount the hard disk drive in the drive bay using the four mounting screws provided with the drive. For proper grounding be sure to use all four screws. Step 5. Connecting the Drive and the Cables Connect the drive to an available 40-pin connector on the IDE interface cable. The interface cable can have up to three connectors.
The largest partition size that you can create under the DOS, Windows 95, Windows 3.x, and OS/2 operating systems that use 16-bit file allocation table (FAT) conventions is approximately 2.14 GB.9 When you are installing a drive larger than 2.14 GB, you must create more than one partition to use the full capacity of your drive. Determining What to Do Next After you complete the hardware installation, you must partition and format your new drive before you can use it.
Disk Manager will display the number and types of drives found on your system and ask you if the list is correct. Follow the onscreen prompts. 5. Disk Manager will then display the drive capacity partitions selected for your system and ask if you wish to continue. Select Yes and press Enterto continue. 6. Follow the onscreen prompts. You will be prompted to insert the operation system diskettes in the diskette drive and to reboot the system when appropriate.
Correcting BIOS Limitations and Partitioning Using Disk Manager Your BIOS might contain limitations that can cause operational failures when you install one of the new and larger hard disk drives. See the documentation that comes with your IBM computer to install your hard disk drive, and to configure your system. The following procedures contain steps to solve most known BIOS limitations using manual overrides and the Disk Manager software. Attention: The following steps do not apply to IBM computers. 1.
Partitioning and Formatting Using Disk Manager The Disk Manager software contains programs that can partition, format, and prepare your drive for the installation of an operating system. The following procedure prepares your drive for use in both IBM and Non-IBM computers. 1. Turn off the computer. 2. Insert the Disk Manager diskette and restart the computer. 3. Follow the instructions on the screen. 4.
Quick Installation (Italian) Part 1 contains the Deskstar Hard Disk Drive installation instructions in abbreviated form. If you are familiar with IDE products and experienced in installing options, use these instructions to quickly install your IDE drive. Caution: Read the Safety Information in Appendix A, page 3-1, before installing this product.
Step 3. Setting the Configuration Jumpers Your drive has four configuration positions that determine the data transmission priority. The positions are: Master Slave Cable Select Slave Present Use the appropriate configurations for your desired purpose: Master If you are installing the Deskstar as the only drive on the IDE cable or you are replacing the master drive on the IDE cable, verify that the jumpers are in the master configuration.
Step 4. Installing the Drive in the Drive Bay Mount the hard disk drive in the drive bay using the four mounting screws provided with the drive. For proper grounding be sure to use all four screws. Step 5. Connecting the Drive and the Cables Connect the drive to an available 40-pin connector on the IDE interface cable. The interface cable can have up to three connectors.
The largest partition size that you can create under the DOS, Windows 95, Windows 3.x, and OS/2 operating systems that use 16-bit file allocation table (FAT) conventions is approximately 2.14 GB.11 When you are installing a drive larger than 2.14 GB, you must create more than one partition to use the full capacity of your drive. Determining What to Do Next After you complete the hardware installation, you must partition and format your new drive before you can use it.
Disk Manager will display the number and types of drives found on your system and ask you if the list is correct. Follow the onscreen prompts. 5. Disk Manager will then display the drive capacity partitions selected for your system and ask if you wish to continue. Select Yes and press Enterto continue. 6. Follow the onscreen prompts. You will be prompted to insert the operation system diskettes in the diskette drive and to reboot the system when appropriate.
Correcting BIOS Limitations and Partitioning Using Disk Manager Your BIOS might contain limitations that can cause operational failures when you install one of the new and larger hard disk drives. See the documentation that comes with your IBM computer to install your hard disk drive, and to configure your system. The following procedures contain steps to solve most known BIOS limitations using manual overrides and the Disk Manager software. Attention: The following steps do not apply to IBM computers. 1.
Partitioning and Formatting Using Disk Manager The Disk Manager software contains programs that can partition, format, and prepare your drive for the installation of an operating system. The following procedure prepares your drive for use in both IBM and Non-IBM computers. 1. Turn off the computer. 2. Insert the Disk Manager diskette and restart the computer. 3. Follow the instructions on the screen. 4.
Quick Installation (Brazilian Portuguese) Part 1 contains the Deskstar Hard Disk Drive installation instructions in abbreviated form. If you are familiar with IDE products and experienced in installing options, use these instructions to quickly install your IDE drive. Caution: Read the Safety Information in Appendix A, page 3-1, before installing this product. Step 1. Opening the Computer 1. Turn off all attached devices. 2. Turn off the computer. 3.
Step 3. Setting the Configuration Jumpers Your drive has four configuration positions that determine the data transmission priority. The positions are: Master Slave Cable Select Slave Present Use the appropriate configurations for your desired purpose: Master If you are installing the Deskstar as the only drive on the IDE cable or you are replacing the master drive on the IDE cable, verify that the jumpers are in the master configuration.
Step 4. Installing the Drive in the Drive Bay Mount the hard disk drive in the drive bay using the four mounting screws provided with the drive. For proper grounding be sure to use all four screws. Step 5. Connecting the Drive and the Cables Connect the drive to an available 40-pin connector on the IDE interface cable. The interface cable can have up to three connectors.
The largest partition size that you can create under the DOS, Windows 95, Windows 3.x, and OS/2 operating systems that use 16-bit file allocation table (FAT) conventions is approximately 2.14 GB.13 When you are installing a drive larger than 2.14 GB, you must create more than one partition to use the full capacity of your drive. Determining What to Do Next After you complete the hardware installation, you must partition and format your new drive before you can use it.
Disk Manager will display the number and types of drives found on your system and ask you if the list is correct. Follow the onscreen prompts. 5. Disk Manager will then display the drive capacity partitions selected for your system and ask if you wish to continue. Select Yes and press Enterto continue. 6. Follow the onscreen prompts. You will be prompted to insert the operation system diskettes in the diskette drive and to reboot the system when appropriate.
Correcting BIOS Limitations and Partitioning Using Disk Manager Your BIOS might contain limitations that can cause operational failures when you install one of the new and larger hard disk drives. See the documentation that comes with your IBM computer to install your hard disk drive, and to configure your system. The following procedures contain steps to solve most known BIOS limitations using manual overrides and the Disk Manager software. Attention: The following steps do not apply to IBM computers. 1.
Partitioning and Formatting Using Disk Manager The Disk Manager software contains programs that can partition, format, and prepare your drive for the installation of an operating system. The following procedure prepares your drive for use in both IBM and Non-IBM computers. 1. Turn off the computer. 2. Insert the Disk Manager diskette and restart the computer. 3. Follow the instructions on the screen. 4.
1-50 Deskstar Hard Disk Drive User’s Guide
Part 2: Installation Guide Product Description The Deskstar Hard Disk Drive is a 3.5-inch slimline (1-inch high) drive. It can only be installed in computers that use the AT attachment/integrated drive electronics (ATA/IDE) architecture.
Before You Begin Read the following information before you start your installation. The installer of the drive will have to complete the following steps: Set the jumper setting on the drive (and possibly make changes to installed drives) Physically install the drive in a 3.5" or 5.
Mounting brackets and tools Most computers have 3.5-inch and 5.25-inch drive bays. The hard disk drive you are installing is designed for a 3.5-inch bay, but it can be adapted to a 5.25-inch bay. Common bay dimensions are: – 3.5-inch—10.2 cm x 15.2 cm x 2.6 cm (4 in. x 6 in. x 1 in.) – 5.25-inch—15.2 cm x 20.3 cm x 4.1 cm (6 in. x 8 in. x 1.63 in.) To mount the hard disk drive in a 5.25-inch bay, attach a pair of 3.5-inch to 5.25-inch adapter brackets (included in some option packages).
you are installing. Some devices, such as a high speed tape drive, do not operate properly when installed on the same port with a hard disk drive. The primary drive must be configured as master and installed on the primary IDE port. You must install the operating system on the primary drive, normally C:.
file uses one full cluster. The following table shows how the cluster size is incremented as the partition size increases.16 Partition Size Cluster Size (FAT-16) 0 MB - 16MB 4 KB 16 MB - 128 MB 2 KB 128 MB - 256 MB 4 KB 256 MB - 512 MB 8 KB 512 MB - 1 GB 16 KB 1 GB - 2 GB 32 KB These examples illustrate the effect of cluster size on hard disk space allocation. If you create a 2.14 GB partition, each disk cluster is 32 KB.17 A one KB file takes one cluster or 32 KB of disk space.
Backup Considerations If you are replacing an installed hard disk drive, make a backup copy of the data from the drive that you are replacing. If you do not know how to back up your hard disk drive, see the documentation that comes with your operating system. After the new hard disk drive is installed and configured, restore your backup data to your new drive. You can also use the FileCopy utility on the Disk Manager Diskette to copy data from your old drive to your new drive.
Handling Precautions Installing the Drive To avoid damage to your hard disk drive during installation. The instructions in this section are general guidelines that apply to most computers. For specific information on installing a hard disk drive in your computer, see the documentation that comes with your computer. Do not open the antistatic bag until you are ready to install the drive. Static electricity can damage the drive and other computer components.
3. If you must put the drive down, place the antistatic bag on a flat padded surface, such as a magazine, and place the drive on the bag with the component side facing up. Step 3. Setting the Configuration Jumpers Your drive has four configuration positions that determine the data transmission priority.
For information on jumper positions for your drive, see the Deskstar Enhanced IDE (ATA-3) Hard Disk Drive User’s Guide Supplement. What to Do Next If you are installing the drive in a 3.5-inch bay, go to “Step 5. Mounting the Drive in the Bay.” If you are installing the drive in a 5.25-inch bay, continue with “Step 4. Preparing the Drive for a 5.25-inch Bay.” Step 4. Preparing the Drive for a 5.25-inch Bay To install the drive in a 5.25-inch bay: 1. Attach a pair of 3.5-inch to 5.
Step 6. Attaching the Cables to the Drive Use the following procedure to attach the cables. Pin 1 Pin 40 One end connector and the middle connector on the cable connect to the storage devices. The other end of the cable connects to the IDE port. The IDE port can be on the computer system board or on an adapter installed in an expansion slot. For the best signal quality when you have only one device on the IDE cable, connect the device to the connector on the end opposite the IDE port. 1.
If all power cables are in use, purchase a dc Y-connector (available at many electronic stores) and split a connection to provide power for more devices. Step 7. Completing the Installation Preparing the Drive for Use Attention: Partitioning a hard disk drive or installing Disk Manager on the drive erases all user data on the drive. To complete the hardware section of the drive installation: 1. Verify that the hard disk drive is securely mounted and the cables are firmly attached. 2.
“Correcting BIOS Limitations and Partitioning Using Disk Manager” on page 2-15. Using Your Operating System for Partitioning Manager BIOS, insert the Disk Manager Diskette into the diskette drive; then complete the following steps: 1. Turn on the computer. 2. At the "Welcome to Disk Manager" banner, press Enter. This section contains instructions about partitioning and formatting your hard disk drive for the DOS, Windows, and OS/2 operating systems.
Installing a Secondary Drive for DOS or Windows Use FDISK and FORMAT to prepare the drive if you are using any of the following: DOS Windows 3.1x Windows for Workgroups 3.1x Windows 95 When you use FDISK you must make decisions about the number and types of partitions that you want to create on the drive. If you create more than one partition, you must create a primary partition and an extended DOS partition that uses the remaining space on the drive.
Installing a Primary Drive using OS/2 If the new hard disk drive will contain your operating system (drive C), use this procedure to prepare the drive and install your operating system: 1. 2. 3. 4. 5. Insert the OS/2 Installation Diskette into drive A. Turn on your computer. When the OS/2 logo screen displays, remove the diskette. Insert diskette 1 and press Enter. Follow the instructions to complete the drive preparation.
User’s Guide Supplement will list your drive's jumper settings.) c. Replace the computer cover and recheck all external cables. 3. Restart the computer and check the drive size reported by the configuration-setup program. If the drive is not detected, go to Appendix B, “Help and Service Information” on page 3-11. If you get past the lockup or hang condition and the hard disk drive is now correctly detected, you have an incompatibility problem. 4.
Normally, drives 1 and 2 are connected to the primary IDE port and drives 3 and 4 are connected to the secondary IDE port. If you have two IDE ports, drives 1 and 3 are the master devices and drives 2 and 4 are the slave devices. If you have one IDE controller, drive 1 is the master device and drive 2 is the slave device. 3. Based on your configuration one of the following options will be available. The choices listed in order of preference are: a.
6. Follow the instructions on the screens to complete the drive partitioning process. Install your operating system as described in the Disk Manager Online Manual. Booting From a Diskette When Disk Manager is used to correct BIOS problems on your system, it is important that every time you turn on your computer, that the Disk Manager software is loaded.
FileCopy FileCopy is a program that runs under DOS and copies all files from one drive letter to another. You can use FileCopy with Disk Manager to simplify the task of adding a new hard disk drive that will replace your startup drive and will contain your operating system. Moving a single program to another drive (for example from the C drive to the D drive) can cause access problems in many applications.
Problem Solving check for bent or misaligned pins. If you do not find any problems, reconnect the cable. You might be able to solve the problem yourself. Before calling IBM, you might want to try some or all of the following troubleshooting procedures.
If your computer does not restart and none of the devices work, the interface cable connector might be connected backwards. To check the connection: 1. Turn off the computer. 2. Disconnect the IDE cable from the drive. 3. Verify that the colored wire is connected to pin 1 on the drive connector and is the closest wire to the 4-pin power connector. Some connector are keyed and will only fit one way. Do not force the connector onto the pins. If the connector does not seem to fit, reverse it and try again. 4.
Part 3: Appendixes Appendix A. Safety Information To Disconnect: DO NOT print this page— replace with National Safety Information. Copyright IBM Corp.
DO NOT print this page—replace with National Safety Information.
DO NOT print this page— replace with National Safety Information.
DO NOT print this page— replace with National Safety Information.
DO NOT print this page— replace with National Safety Information.
To Connect: DO NOT print this page— replace with National Safety Information.
DO NOT print this page— replace with National Safety Information.
DO NOT print this page— replace with National Safety Information.
DO NOT print this page— replace with National Safety Information.
DO NOT print this page— replace with National Safety Information.
Appendix B. Help and Service Information Before calling IBM technical support, try to solve the problem yourself by using the information in “Problem Solving” on page 2-19. If you are unable to solve the problem yourself, this section contains information on how to reach your IBM technical support representative. Step 1. Preparing for the Call To assist the technical-support representative, have as much of the following information available as possible: 1. 2. 3. 4. 5. 6. 7. 8.
Computer and BIOS Manufacturers Additional Support Resources PC Company Web Page www.us.pc.ibm.com PC Company BBS 1-919-517-0001 PC Company Automated Fax System 1-800-426-3395 Use the following table for computer manufacturer information. For manufacturers not in the table, contact your IBM reseller.
Hard Disk Drive Manufacturers Use the following table for disk manufacturer information, as needed. For manufacturers not in the table, contact your IBM reseller. Manufacturer Telephone BBS Fax Internet Address IBM Corporation (U.S.A.) 1-800-772-2227 1-919-517-0001 1-800-426-3395 http://www.pc.ibm.com http://www.ibm.com Maxtor Corporation (U.S.A.) 1-800-2MAXTOR 1-303-678-2222 (2400 baud) 1-800-2MAXTOR 1-303-678-2260 http://www.maxtor.com Quantum Peripherals (U.S.A.
Appendix C. Notices This appendix contains the product notices and trademarks information. Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
IBM Part Number: 4304439 Printed in U.S.A.
