User's Manual
Table Of Contents
- Contents
- Chapter 1. General Checkout
- Chapter 2. General Information
- Chapter 3. Diagnostics
- Setup Utility program
- Product Recovery Program menu
- Diagnostics
- Diagnostics download
- Navigating through the diagnostic programs
- Running diagnostic tests
- Test selection
- Module test menu/hardware configuration report
- Memory Diagnostic tests
- Alert-On LAN™ test
- Asset ID™ test
- Test results
- Hard file Smart test
- Fixed Disk Optimized Test
- Quick and Full erase - hard drive
- Iomega Zip drive test
- Asset EEPROM backup
- Viewing the test log
- When to use the Low-Level Format program
- Preparing the hard disk drive for use
- Chapter 4. Installing Options
- Chapter 5. FRU Replacements
- Chapter 6. Symptom-to-FRU Index
- Chapter 7. Parts
- Chapter 8. Additional Service Information
- Chapter 9. About this manual
- Chapter 10. Related Service Information

Diagnostic Error Code FRU/Action
217-28X-XXX
217-29X-XXX
Hard Disk Drive (SCSI) error
1. Hard Disk Drive Cable
2. Check power supply voltages
3. Hard Disk drive (SCSI)
4. SCSI adapter card
5. System board
220-000-XXX
Hi-Capacity Cartridge Drive Test Passed
1. No action
220-XXX-XXX
Hi-Capacity Cartridge Drive error
1. Remove the Hi-Capacity Cartridge
Drive and re-test the system
301-XXX-XXX
Keyboard error
1. Keyboard
2. Check and test mouse
3. System board
301-000-XXX
Keyboard Test Passed
1. No action
302-000-XXX
Mouse Test Passed
1. No action
302-XXX-XXX
Mouse error
1. Mouse
2. Check and test Keyboard
3. System board
303-000-XXX
Joystick Test Passed
1. No action
303-XXX-XXX
Joystick error
1. Remove the Joystick and re-test the
system
305-000-XXX
Monitor DDC Test Passed
1. No action
305-250-XXX
Monitor DDC self test failure
1. Run Setup to enable DDC
2. Cable
3. Monitor
4. Video card
5. System board
415-000-XXX
Modem Test Passed
1. No action
415-XXX-XXX
Modem error
1. Remove the Modem and re-test the
system
56 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer