User's Manual
Table Of Contents
- Contents
- Chapter 1. General Checkout
- Chapter 2. General Information
- Chapter 3. Diagnostics
- Setup Utility program
- Product Recovery Program menu
- Diagnostics
- Diagnostics download
- Navigating through the diagnostic programs
- Running diagnostic tests
- Test selection
- Module test menu/hardware configuration report
- Memory Diagnostic tests
- Alert-On LAN™ test
- Asset ID™ test
- Test results
- Hard file Smart test
- Fixed Disk Optimized Test
- Quick and Full erase - hard drive
- Iomega Zip drive test
- Asset EEPROM backup
- Viewing the test log
- When to use the Low-Level Format program
- Preparing the hard disk drive for use
- Chapter 4. Installing Options
- Chapter 5. FRU Replacements
- Chapter 6. Symptom-to-FRU Index
- Chapter 7. Parts
- Chapter 8. Additional Service Information
- Chapter 9. About this manual
- Chapter 10. Related Service Information
Error FRU/Action
2xx-2y
A memory error was detected in
DIMM/RIMM socket Y
Replace the DIMM/RIMM in the socket
identified by the last digit of the error code.
Re-run the test.
If the same error code occurs again, replace
the system board or where memory is on
the processor card, replace the processor
card.
Corrupt BIOS
Information in BIOS is not as expected.
Not able to find expected DMI information
from BIOS.
Memory controller chipset vendor ID does
not match expected value.
Reflash the BIOS.
Perform boot block recovery.
Replace the system board.
Test aborted by user Restart test.
Note: Y is the SIMM/DIMM/RIMM socket number. Use the System Board Layout
section in the latest Hardware Maintenance Manual (HMM) to reference the
memory sockets.
Hard disk drive boot error
A hard disk drive boot error (error codes 1962 and I999030X) can have the
following causes.
Error FRU/Action
The start-up drive is not in the boot
sequence in configuration.
Check the configuration and ensure the
start-up drive is in the boot sequence.
No operating system installed on the boot
drive.
Install an operating system on the boot
drive.
The boot sector on the start-up drive is
corrupted.
The drive must be formatted, do the
following:
1. Attempt to access and recover (back-up)
the failing hard disk drive.
2. Using the operating systems programs,
format the hard disk drive.
3. Go to “Preparing the hard disk drive for
use” on page 13.
The drive is defective. Replace the hard disk drive.
38 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer