Power Systems Power supplies for the 9117-MMB or 9179-MHB
Power Systems Power supplies for the 9117-MMB or 9179-MHB
Note Before using this information and the product it supports, read the information in “Notices” on page 97, “Safety notices” on page v, the IBM Systems Safety Notices manual, G229-9054, and the IBM Environmental Notices and User Guide, Z125–5823. This edition applies to IBM Power Systems servers that contain the POWER7 processor and to all associated models. © Copyright IBM Corporation 2010, 2011.
Contents Safety notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Power supplies for the 9117-MMB or 9179-MHB. . . . . . . . . . . . . . . . . . . 1 What's new in Power supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Removing the 9117-MMB or 9179-MHB power supply with the power turned off . . . . . . . . . . . . 1 Removing the 9117-MMB or 9179-MHB power supply with the power turned on . . . . . . . . . . . .
Disconnecting the power cords from the 8202-E4B or 8205-E6B system . . . . . . . . . . . . . Connecting the power cords to the 8202-E4B or 8205-E6B system . . . . . . . . . . . . . . . Installing a feature by using the Hardware Management Console . . . . . . . . . . . . . . . Installing a part by using the Systems Director Management Console . . . . . . . . . . . . . . Verifying the installed part . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety notices Safety notices may be printed throughout this guide: v DANGER notices call attention to a situation that is potentially lethal or extremely hazardous to people. v CAUTION notices call attention to a situation that is potentially hazardous to people because of some existing condition. v Attention notices call attention to the possibility of damage to a program, device, system, or data.
DANGER When working on or around the system, observe the following precautions: Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard: v Connect power to this unit only with the IBM provided power cord. Do not use the IBM provided power cord for any other product. v Do not open or service any power supply assembly.
Observe the following precautions when working on or around your IT rack system: v Heavy equipment–personal injury or equipment damage might result if mishandled. v Always lower the leveling pads on the rack cabinet. v Always install stabilizer brackets on the rack cabinet. v To avoid hazardous conditions due to uneven mechanical loading, always install the heaviest devices in the bottom of the rack cabinet. Always install servers and optional devices starting from the bottom of the rack cabinet.
CAUTION: Removing components from the upper positions in the rack cabinet improves rack stability during relocation. Follow these general guidelines whenever you relocate a populated rack cabinet within a room or building: v Reduce the weight of the rack cabinet by removing equipment starting at the top of the rack cabinet. When possible, restore the rack cabinet to the configuration of the rack cabinet as you received it.
(L003) or All lasers are certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for class 1 laser products. Outside the U.S., they are certified to be in compliance with IEC 60825 as a class 1 laser product. Consult the label on each part for laser certification numbers and approval information. CAUTION: This product might contain one or more of the following devices: CD-ROM drive, DVD-ROM drive, DVD-RAM drive, or laser module, which are Class 1 laser products.
CAUTION: Data processing environments can contain equipment transmitting on system links with laser modules that operate at greater than Class 1 power levels. For this reason, never look into the end of an optical fiber cable or open receptacle. (C027) CAUTION: This product contains a Class 1M laser. Do not view directly with optical instruments. (C028) CAUTION: Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following information: laser radiation when open.
Power supplies for the 9117-MMB or 9179-MHB Learn about removing and replacing a power supply in a server. Learn about removing and replacing a power supply, fan, or input power distribution assembly in a 5802 or a 5877 expansion unit. What's new in Power supplies Read about new or changed information in Power supplies since the previous update of this topic collection. March 2010 v Added information for IBM Power Systems™ servers that contain the POWER7® processor.
6. Lift the tab (B) toward the power cord retainer (C) to release the power supply. Pull the power supply away from the system, as shown in Figure 1. Figure 1. Removing the power supply If you want to replace the power supply you removed, see “Replacing the 9117-MMB or 9179-MHB power supply with the power turned off” on page 4.
Related information Before you begin Identifying a failing part Stopping the system or logical partition Removing the 9117-MMB or 9179-MHB power supply with the power turned on Learn how to remove a power supply with the system power turned on if you want to replace a failing power supply, or as a part of another service action. Attention: Two power supplies must be present in the system to power on the system unit.
Figure 2. Removing the power supply Note: When you remove a power supply with the system power turned on, an error is logged. No action is required for this error. If you want to replace the power supply you removed, see “Replacing the 9117-MMB or 9179-MHB power supply with the power turned on” on page 6.
3. Connect the power cable A to the power supply. Note: This system is equipped with a second power supply. Before continuing with this procedure, connect all power sources to the system. Figure 3. Replacing a power supply 4. Start the system, as described in Starting the system or logical partition. 5. Note the state of the light-emitting diodes (LEDs) on the power supply. For more information, see “Power supply LEDs” on page 8.
6. Close the rear rack door. Related information Starting the system or logical partition Replacing the 9117-MMB or 9179-MHB power supply with the power turned on Learn how to replace a power supply with the system power turned on. Attention: Two power supplies must be present in the system to power on the system unit. If one power supply fails, or you have a system failure that does not stop the fans, the system continues to operate.
Attention: v Attach a wrist strap to an unpainted surface of your hardware to prevent electrostatic discharge (ESD) from damaging your hardware. v When using a wrist strap, follow all electrical safety procedures. A wrist strap is for static control. It does not increase or decrease your risk of receiving electric shock when using or working on electrical equipment.
Figure 6. Power supply LEDs 7. Close the rear rack door. Related information Before you begin Power supply LEDs The various states of the power supply light-emitting diodes (LEDs) can be used to identify or verify a power supply that you are servicing.
v If the error and identify function (amber) LED is flashing, the ac power LED is on solid and the dc power LED is off, the power supply is not operating correctly and has been identified for replacement. Power supplies, fans, and input power distribution assemblies in a 5802 or 5877 expansion unit Learn about removing and replacing a power supply, fan, or input power distribution assembly to replace a failing part or as part of another service action in a 5802 or 5877 expansion unit.
light-emitting diode (LED) (A) as shown in Figure 7. A lit (flashing or on solid) LED indicates the failing power supply. Figure 7. FRU fault and identify LED 5. For the power supply that you want to remove, slide the cable retention bracket to the open position (A), and then disconnect the power cable (B) as shown in Figure 8. By moving the bracket to the open position, you turn the power supply off. Figure 8. Disconnecting the power cable from the front of an expansion unit 6. Attach the wrist strap.
Attention: v Attach a wrist strap to an unpainted surface of your hardware to prevent electrostatic discharge (ESD) from damaging your hardware. v When using a wrist strap, follow all electrical safety procedures. A wrist strap is for static control. It does not increase or decrease your risk of receiving electric shock when using or working on electrical equipment.
Figure 10. Fan fault LED and fan identify button a. To identify the failing fan. press the fan identify button (A), as shown in Figure 10. An amber left or right fan-fault LED (C) on solid, as shown in Figure 11, indicates the faulty fan. Figure 11. Removing a fan b. Loosen the thumbscrew (A) that holds the fan in the power-supply assembly, as shown in Figure 11.
c. Use the recessed fan handle (B) to lift the fan from the power-supply assembly, as shown in Figure 11 on page 12. If you removed the power supply or fan as part of another service action, or if you want to replace the power supply or fan that you removed from an expansion unit, see Replacing a power supply or fan in a 5802 or 5877 expansion unit with the power turned on.
6. At the front of the expansion unit, slide the cable retention bracket for the power supply that you want to remove, to the open position (A). Disconnect the cable (B) as shown in Figure 13. Figure 13. Disconnecting the power cable from the front of an expansion unit 7. Attach the wrist strap. Attention: v Attach a wrist strap to an unpainted surface of your hardware to prevent electrostatic discharge (ESD) from damaging your hardware. v When using a wrist strap, follow all electrical safety procedures.
Figure 14. Removing a power supply 9. Optional: If you want to remove a failing power-supply fan, complete the following steps: Note: If a fan fails, the amber fan fault LED on the front of the Offline Converter Assembly (OCA) (B), shown in Figure 15, is on solid. Figure 15.
a. Identify the failing fan by pressing the fan identify button (A) shown in Figure 15 on page 15. An amber left or right fan-fault LED (C) on solid, as shown in Figure 16, indicates the faulty fan. Figure 16. Removing a power supply fan b. Loosen the thumbscrew (A) that holds the fan in the power-supply assembly, as shown in Figure 16. c. Use the recessed fan handle (B) to pull the fan out of the power-supply assembly, as shown in Figure 16.
If your system is managed by the IBM Systems Director Management Console (SDMC), use the SDMC to replace a power supply in the server. For instructions, see Replacing a part by using the Systems Director Management Console. Determine if you are able to perform this procedure concurrently Attention: Two power supplies must be present in the expansion unit. If one power supply fails, the expansion unit continues to operate.
Figure 17. Replacing a fan 6. To replace the power supply, with the locking handle (A) in the open position, push the power supply into the expansion unit as shown in Figure 18. Figure 18. Replacing a power supply 7. Close the locking handle (A) until the power supply locks into position.
8. Reconnect the power cable (A) to the front of the power supply, and then slide the cable retention bracket (B) to the closed position to secure the cable as shown in Figure 19. By moving the bracket to the closed position, you turn on the power supply. Figure 19. Connecting the power cable to the front of an expansion unit 9.
Figure 20. Expansion unit ac power and OCA power LEDs Note: If you replaced a power-supply fan as part of this procedure, note the state of the fan fault LED (B) shown in Figure 21. If the LED is off, indicating that both fans are operating normally, continue to the next step. If not, remove the power-supply assembly from the expansion unit and repeat the procedure starting with step 5 on page 17.
Related information Before you begin Replacing a power supply or fan in a 5802 or 5877 expansion unit with power turned off Learn how to replace a power supply or power-supply fan in a 5802 or 5877 expansion unit if you removed a failing part and want to replace the power supply assembly with the power turned off. If your system is managed by the Hardware Management Console (HMC), use the HMC to replace a power supply. For instructions, see Exchanging a part by using the Hardware Management Console.
Figure 22. Replacing a fan c. Tighten the thumbscrew (D) as shown in Figure 22. 6. To replace the power supply, with the locking handle (A) in the open position, push the power supply into the expansion unit as shown in Figure 23 on page 23. 7. Close the locking handle (A) until the power supply locks into position.
Figure 23. Replacing a power supply 8. Connect the power cable (A) to the front of the power supply, and then slide the cable retention bracket (B) to the closed position to secure the cable as shown in Figure 24. Figure 24. Connecting the power cable to the front of an expansion unit 9. Start the system, as described in Starting the system or logical partition.
10. Note the state of the green ac power in (A) and Offline Converter Assembly (OCA) power (B) light-emitting diodes (LEDs) shown in Figure 25, and do one of the following actions, as applicable: v If the LEDs indicate that the power supply is operating normally, that is, that the ac power in LED (A) is on solid and the OCA power (B) LED is on solid or flashing, continue to the next step. v If not, remove the power supply from the expansion unit and repeat the procedure starting with step 6 on page 22.
Figure 26. Fan fault LED 11. Verify the installed part, as described in Verifying the installed part. 12. Close the front rack door. Continue with any other service actions you need to perform.
5. At the rear of the expansion unit, disconnect both of the power cables, as shown in Figure 27. Figure 27. Disconnecting the power cables from the rear of an expansion unit 6. Attach the wrist strap. Attention: v Attach a wrist strap to an unpainted surface of your hardware to prevent electrostatic discharge (ESD) from damaging your hardware. v When using a wrist strap, follow all electrical safety procedures. A wrist strap is for static control.
Figure 28. Removing an input power distribution assembly cover 8. Loosen the thumbscrew (B) on the input power distribution assembly. Pull out the assembly from the expansion unit, as shown in Figure 29. Figure 29.
To replace an input power distribution assembly, see “Replacing an input power distribution assembly in a 5802 or 5877 expansion unit with the power turned off.
Figure 30. Replacing an input power distribution assembly 6. Replace the input power distribution assembly cover, and then tighten the thumbscrew (A) as shown in Figure 31. Figure 31.
7. At the rear of the expansion unit, connect both of the power cables, as shown in Figure 32. Figure 32. Connecting the power cables at the rear of an expansion unit 8. Close the rear rack door. 9. Start the system, as described in Starting the system or logical partition. 10. Verify the installed part, as described in Verifying the installed part. Continue with any other service actions you want to perform.
To replace an input power distribution assembly in an expansion unit for a system that is not managed by the HMC or SDMC, complete the following steps: 1. If you are replacing an input power distribution assembly because of a failure, remove the failing part, as described in “Removing an input power distribution assembly from a 5802 or 5877 expansion unit with the power turned off” on page 25. 2. Perform the prerequisite tasks, as described in Before you begin. 3. Open the rear rack door. 4.
Figure 34. Replacing an input power distribution assembly cover 7. At the rear of the expansion unit, connect both of the power cables, as shown in Figure 32 on page 30. Figure 35.
8. Close the rear rack door. 9. Start the system, as described in Starting the system or logical partition. 10. Verify the installed part, as described in Verifying the installed part. Continue with any other service actions you want to perform.
DANGER When working on or around the system, observe the following precautions: Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard: v Connect power to this unit only with the IBM provided power cord. Do not use the IBM provided power cord for any other product. v Do not open or service any power supply assembly.
Observe the following precautions when working on or around your IT rack system: v Heavy equipment–personal injury or equipment damage might result if mishandled. v Always lower the leveling pads on the rack cabinet. v Always install stabilizer brackets on the rack cabinet. v To avoid hazardous conditions due to uneven mechanical loading, always install the heaviest devices in the bottom of the rack cabinet. Always install servers and optional devices starting from the bottom of the rack cabinet.
Blue or terra-cotta on a part of the hardware indicates a touch point where you can grip the hardware to remove it from or install it in the system, open or close a latch, and so on. Terra-cotta might also indicate that the part can be removed and replaced with the system or logical partition power on. 5. Ensure that you have access to a medium flat-blade screwdriver, a Phillips screwdriver, and a pair of scissors. 6.
Figure 36. Control panel v A: Power-on button v B: Power LED – A constant light indicates full system power to the unit. – A blinking light indicates standby power to the unit. Note: There is approximately a 30-second transition period from the time the power-on button is pressed to when the power LED goes from blinking to solid. During the transition period, the LED might blink faster. v C: Enclosure identify light – A constant light indicates the identify state, which is used to identify a part.
Related concepts Identifying a failing part Use these instructions to learn how to locate and identify a failing part on your system or expansion unit using the appropriate method for your system. Identifying a failing part in an AIX system or logical partition Use these instructions to learn how to locate a failing part, and then activate the indicator light for that part on a system or logical partition running the AIX® operating system.
Identifying a failing part in an IBM i system or logical partition You can activate or deactivate the indicator light by using IBM i to assist in locating a failing part. Activating the failing-part indicator light: You can search the service action log for an entry that matches the time, reference code, or resource of a problem, and then activate the indicator light for a failing part. 1. Sign on to an IBM i session, with at least service level authority. 2.
3. Type your service tools user ID and service tools password on the System Service Tools (SST) Sign On display. Press Enter. Remember: The service tools password is case-sensitive. 4. Select Start a service tool from the System Service Tools (SST) display and press Enter. 5. Select Hardware service manager from the Start a Service Tool display and press Enter. 6. Select Work with service action log from the Hardware Service Manager display and press Enter. 7.
4. Record the location information. Note: IBM provides hardware diagnostic aids and productivity tools, as well as installation aids for Linux operating systems on IBM Power systems. See Service and productivity tools for Linux on Power Systems servers Activating the indicator light for the failing part: If you know the location code of the failing part, activate the indicator light to help you locate which part to replace. To 1. 2. 3. activate the indicator light, follow these steps: Log in as root user.
Use these instructions to turn on the indicator light to help you physically locate a part by using the Virtual I/O Server (VIOS). 1. Log in as root user. 2. At the command line, type diagmenu and press Enter. 3. From the Function Selection menu, select Task Selection. Press Enter. 4. From the Task Selection menu, select Identify and Attention Indicators. Press Enter. 5. From the list of lights, select the location code for the failing part and press Enter. 6. Select Commit.
v B: Power LED – A constant light indicates full system power to the unit. – A blinking light indicates standby power to the unit. Note: There is approximately a 30-second transition period from the time the power-on button is pressed to when the power LED goes from blinking to solid. During the transition period, the LED might blink faster. v C: Enclosure identify light – A constant light indicates the identify state for the enclosure or for a resource within the enclosure.
Starting a system or virtual server with the Systems Director Management Console You can use the IBM Systems Director Management Console (SDMC) user interface to start the system or virtual server after the required cables are installed and the power cables are connected to a power source. For instructions on working with the SDMC, see Managing and configuring the SDMC. For instructions on starting a virtual server, see Managing virtual servers.
Important: The system is equipped with a second power supply. Before continuing with this procedure, ensure that all power sources to the system have been disconnected. (L003) or Stopping a system by using the Hardware Management Console You can use the Hardware Management Console (HMC) user interface to stop the system or a logical partition. By default, the managed system is set to power off automatically when you shut down the last running logical partition on the managed system.
3. In the Contents area, select the managed system. 4. Select Tasks, then Operations, and then Power Off 5. Select the appropriate power-off mode and click OK. Related information Shutting down and restarting logical partitions Stopping a system with the Systems Director Management Console You can use the IBM Systems Director Management Console (SDMC) user interface to stop the system or a virtual server.
Note: Replacing the shipping screws is optional but should be done in geographic areas that are prone to seismic activity. Figure 38. Placing the system in the service position 4. While holding the system unit release latches (A) down on both the left and right sides, pull the system unit (B) out from the rack until the rails are fully extended and locked.
Placing the rack-mounted 8202-E4B or 8205-E6B system into the operating position Use this procedure to place the rack-mounted system into the operating position. When placing the system into operating position, ensure that the cables at the back of the system do not catch or bind as you push the system unit back into the rack. 1. Unlock the blue rail safety latches (A) by lifting them upwards. The rail safety latches are located near the middle of the system. Figure 39.
Figure 40. Placing the system into the operating position Removing and replacing covers for the 8202-E4B or 8205-E6B Use these instructions to remove, replace, or install covers to access components or perform service. Removing the front cover on a rack-mounted 8202-E4B or 8205-E6B system Use this procedure to remove the cover to access components or perform service. To remove the front cover, follow these steps: 1. Remove the two shipping screws (if present) that secure the system to the rack.
Figure 41. Removing the front cover Removing the front cover on a stand-alone 8202-E4B or 8205-E6B system Use this procedure to remove the cover to access components or perform service. To remove the front cover, follow these steps: 1. Open the front door (A) by swinging it towards the left as shown in the following figure. 2. Press latch (B) and pull the cover away from the system. The cover has an indentation where you can hold onto it more easily.
Figure 42. Removing the front cover Installing the front cover on a rack-mounted 8202-E4B or 8205-E6B system Use this procedure to install the cover to access components or perform service. To install the front cover, follow these steps: 1. Push the cover onto the system. 2. Gently push the cover in until the four cover clips are seated in their respective mounting posts as shown in the following figure. The cover snaps into place and has an indentation where you can hold onto it more easily.
Figure 43. Removing the front cover Installing the front cover and front door on a stand-alone 8202-E4B or 8205-E6B system Use this procedure to install the cover to access components or perform service. To install the front cover and front door, complete the following steps. 1. Align the cover (A) until the two cover tabs are seated into the slots on the base plate (B), as shown in the following figure. 2.
Figure 44. Installing the front cover 3. Hold the front door at an approximate 120 degree angle to the system as show in the following figure. Engage the latches. Figure 45. Installing the front door Removing the service access cover on a rack-mounted 8202-E4B or 8205-E6B system Use this procedure to remove the service access cover. 1. Loosen the two thumbscrews (A) located at the back of the cover. 2. Slide the cover toward the back of the system unit.
Attention: When the service access cover is removed, the system powers down. Figure 46. Removing the service access cover Removing the service access cover on a stand-alone 8202-E4B or 8205-E6B system Use this procedure to remove the service access cover. 1. Loosen the thumbscrew (A) located at the back of the outside cover. 2. Slide the cover (B) toward the back of the system unit. When the front of the service access cover has cleared the upper frame ledge, lift the cover up and off the system unit.
Figure 47. Installing the outside service access cover 3. Loosen the two thumbscrews (A) located at the back of the inside cover. 4. Slide the cover (B) toward the back of the system unit. When the front of the service access cover has cleared the upper frame ledge, lift the cover up and off the system unit. Attention: When the service access cover is removed, the system powers down. Figure 48.
Installing the service access cover on a rack-mounted 8202-E4B or 8205-E6B system Use this procedure to install the service access cover. 1. Place the service access cover on top of the system, about 25 mm (1 in.) from the upper chassis ledge. 2. Hold the service access cover against the system unit and slide it toward the front of the system. The tabs of the service access cover slide beneath the upper chassis ledge. 3.
Figure 50. Installing the inside service access cover 5. Place the outside service access cover (A) on top of the system. 6. Hold the service access cover against the system unit and slide it toward the front of the system. The tabs of the service access cover slide beneath the upper chassis ledge. 7. Align the thumbscrew (B) located on the back of the service access cover with the hole on the back of the system chassis. 8. Tighten the thumbscrew to secure the service access cover.
Figure 51. Installing the outside service access cover Disconnecting the power cords from the 8202-E4B or 8205-E6B system Use these procedures to disconnect the power cords from the 8202-E4B or 8205-E6B system. 1. For a rack-mounted system, open the back rack door on the unit you are servicing and identify the system unit you are servicing in the rack. 2. For both a rack-mounted system and a stand-alone system, disconnect all power cords from the unit you are servicing.
Figure 52. Removing the power cords for a rack-mounted system Figure 53.
Connecting the power cords to the 8202-E4B or 8205-E6B system Use this procedure to connect the power cords. 1. Identify the system unit you are servicing in the rack. 2. Connect all power cords to the unit you are servicing. Ensure that the cords are threaded through the handles. Figure 54. Connecting the power cords 3. Close the back rack door.
Note: The HMC might open external instructions for installing the feature. If so, follow those instructions to install the feature. Installing a part by using the Systems Director Management Console You can use the IBM Systems Director Management Console (SDMC) to perform many service actions, including the installation of a new field-replaceable unit (FRU) or part. To use the SDMC user interface to install a part into a system or expansion unit that is managed by an SDMC, follow these steps: 1.
v Yes: The new device is installed correctly. Exit the diagnostic programs and return the system to normal operations. Verify the replacement part by using AIX: To verify the operation of a newly installed feature or replacement part, follow these steps: 1. Did you use either the AIX operating system or the online diagnostics service aid concurrent (hot-swap) service to replace the part? No: Go to step 2. Yes: Go to step 5. 2. Is the system powered off? No: Go to step 4.
v Yes: Select Log Repair Action, if not previously logged, from the Task Selection menu to update the AIX error log. If the repair action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your action is not displayed on the resource list, select sysplanar0 and press Enter. Tip: This action changes the indicator light for the part from the fault state to the normal state. Go to step 9. 7.
Verifying the installed part in an IBM i system or logical partition If you have installed a new feature or part, verify that the system recognizes the feature or part by using the IBM i system service tools. To verify the installed part, follow these steps: 1. Deactivate the failing item indicator light. For instructions, see “Deactivating the failing-part indicator light” on page 39. 2. Sign on with at least service level authority. 3. On the command line of the IBM i session, type strsst and press Enter.
9. 10. 11. 12. 13. v Failing item list Select option 2 (Display failing item information) to display the service action log entry. Select option 2 (Display details) to display location information for the failing part to be replaced. The information displayed in the date and time fields is the date and time for the first occurrence of the specific System reference code for the resource displayed during the time range selected. Select option 7 (Indicator off) to turn off the indicator light.
Tip: If a service request number (SRN) or other reference code is displayed, suspect a loose adapter or cable connection. 8. 9. 10. 11. Note: If you received an SRN or any other reference code when you attempted to start the system, contact your service provider for assistance.. If the terminal type is requested, select the Initialize Terminal option on the Function Selection menu to initialize the operating system. From the Function Selection menu, select Advanced Diagnostics Routines and press Enter.
6. Click Close Event. 7. Add comments for the serviceable event. Include any unique additional information. Click OK. 8. Did you replace, add, or modify a field replaceable unit (FRU) of the open service action event? v No: Select the No FRU Replaced for this Serviceable Event option, and click OK to close the service action event. v Yes: Perform the following steps: a. From the FRU list, select a FRU that you need to update. b. Double-click the FRU and update the FRU information. c.
v Identify LED for an enclosure If you want to add an adapter to a specific drawer (enclosure), you need to know the machine type, model, and serial number (MTMS) of the drawer. To determine whether you have the correct MTMS for the drawer that needs the new adapter, you can activate the LED for a drawer and verify that the MTMS corresponds to the drawer that requires the new adapter.
6. When you are finished, click Cancel twice to close the Serviceable Event Details window and the Serviceable Event Overview window. Verifying the installed part by using Systems Director Management Console If you installed or replaced a part, use the IBM Systems Director Management Console (SDMC) to update your SDMC records after you have completed a service action on your server.
v An indication that you cannot activate the system attention LED. 4. Select one of the virtual servers, and select Deactivate System Attention LED. A confirmation window is displayed that provides the following information: v A verification that the system attention LED was deactivated. v An indication that there still might be open problems within the logical partition. v An indication that you cannot activate the virtual server LED.
v Verifying the replaced part using VIOS Verify the installed feature by using VIOS: Log in as root user. At the command line, type diagmenu and press Enter. Select Advanced Diagnostics Routines and press Enter. From the Diagnostic Mode Selection menu, select System Verification and press Enter. When the Advanced Diagnostic Selection menu appears, do one of the following: v To test a single resource, select the resource that you just installed from the list of resources and press Enter.
b. Select Commit. c. Follow any instructions that are shown. d. If a Do you want to review the previously displayed error? message is shown, select Yes and press Enter. e. If an SRN is shown, suspect a loose card or connection. If no obvious problem is shown, record the SRN and contact your service provider for assistance.. f. If no SRN is shown, go to 5. 5. Test the part by doing the following: a. At the command line, type diagmenu and press Enter. b.
a. From the Resource Repair Action menu, select the parent or child of the resource that has been replaced. If the repair action was to reseat a cable or adapter, select the resource associated with that repair action. If the resource associated with your action does not appear on the Resource List, select sysplanar0. Press Enter. b. Select Commit after you make your selections. c. If the No Trouble Found display appears, go to step 9. 9.
4. Choose from the following options: v If the original problem was a failing disk drive that contained the operating system software, go to step 5. v If the original problem was that the operating system would not load and you have another FRU to replace, go to your FRU locations section to locate the next FRU. v If the next FRU in the FRU list is an isolation procedure, perform the isolation procedure.
Perform the following steps: 1. If the system is not powered on, power it on now. 2. Perform a slow boot. 3. Wait until the AIX operating system login prompt displays or until system activity on the operator panel or display apparently has stopped. 4. Did you encounter any problems? No Continue at step 6. Yes If the original problem still exists, replace the FRU or perform the isolation procedure that is next in the FRU list.
Yes Use the Log Repair Action option, if not previously logged, in the TASK SELECTION menu to update the AIX error log. If the repair action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your action is not displayed on the resource list, select sysplanar0. Note: If the system attention indicator is on, this action will set it back to the normal state. Go to step 11 on page 77.
1. From the RESOURCE REPAIR ACTION menu, select the parent or child of the resource that has been replaced. If the repair action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your action is not displayed on the resource list, select sysplanar0. 2. Press COMMIT after you make your selections. 3. If the No Trouble Found menu displays, continue with the next step. 11.
Yes: Continue with the next step. No: Continue with step 6. 4. Select the IPL type and mode for the system or logical partition that the customer uses (see IPL type mode and speed options in the Service functions). 5. Start an IPL by powering on the system or partition (see Powering on and powering off). Did the system complete the IPL? Yes: Continue with the next step. No: This might be a new problem. Go to the Start of call procedure. This ends the procedure. 6.
Yes: Perform the verification procedures in the Service functions to verify that the problem is corrected. After the verification test is complete, the tape device description will be set to the failed state because a resource change was detected. Perform the following tasks: - Vary the tape device description off and then on. - Return the system to the customer and have the customer verify the system date and time. Then go to Verifying the repair from the HMC. This ends the procedure.
v If the repair was done using the HMC online repair procedures, ensure that the original serviceable event is now closed. 1. Is a management console used to manage the server that you are servicing? v Yes: Continue with the next step. v No: Return to the “Verifying a repair” on page 73. This ends the procedure. 2. Are you closing a service event that was a repair on the management console personal computer? v Yes: Continue with the next step. v No: Go to step 4. 3. Power on the management console.
v Return the server to the state that the customer normally uses such as IPL type, IPL mode, and the way the system is configured or partitioned. Attention: Before returning the system to the customer, remove the system from service mode. If the system is left in service mode, it automatically places a call for service every two hours. v While you were performing the problem analysis on the original serviceable event, other serviceable events might have been opened.
v Yes: Continue with the next step. v No: Go to step 11. 9. Is the FRU list identical (same FRUs, same number of FRUs, and same order of FRUs) to the FRU list of the error code recorded in step 1 on page 81? v Yes: Go to step 11. v No: Continue with the next step. 10. The FRU list is different. Is the FRU you replaced and recorded in step 1 on page 81 in the list of FRUs for this service action event? v Yes: Continue with the next step. v No: Go to step 32 on page 84.
19. Add comments for the serviceable event. Include any unique additional information. Click OK. The following steps will add or update FRU information. 20. Did you replace, add, or modify a FRU of the open service action event? v Yes: Continue with the next step. v No: Go to step 22. 21. From the FRU list, select a FRU that you need to update. Double-click the FRU, and update the FRU information. Go to step 23. 22. Select the No FRU Replaced for this Serviceable Event option. 23.
1. Press Enter. 2. Select the Task Selection option. 3. Select the Log Repair option. Note: If the terminal type is not defined, you are prompted to define it before you can proceed. 4. Select the resource associated with the repair action. If the repair action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your repair action is not displayed on the Resource List, select sysplanar0. 5.
1. Press Enter. 2. Select the Task Selection option. Note: If the terminal type is not defined, you are prompted to define it before you can proceed. 3. Select the Log Repair option. 4. Select the resource associated with the repair action. If the repair action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your repair action is not displayed on the Resource List, select sysplanar0. 5. Click Commit after you have made your selection.
2. Do you have any field-replaceable units (FRUs) (for example cards, adapters, cables, or devices) that were removed during problem analysis that you want to put back into the system? Note: If the system planar or battery has been replaced and you are loading diagnostics from a server over a network, it might be necessary for the customer to set the network boot information for this system before diagnostics can be loaded.
1. If the system supports slow boot (see Performing a slow boot), do a slow boot on the system. If the system does not support slow boot, do a normal boot. 2. Power on the system. 3. Wait until the AIX operating system login prompt displays or until system activity on the operator panel or display apparently has stopped. Did the AIX Login Prompt display? v Yes: Continue with the next step. v No: Go to problem analysis. 8.
If the resource associated with your action is not displayed on the resource list, select sysplanar0. Note: If the system attention indicator is on, this will set it back to the normal state. Go to step 14. 12. When a test is run on a resource in system verification mode, and that resource has an entry in the AIX error log, if the test on the resource was successful, the Resource Repair Action menu displays.
Did you perform service on a RAID subsystem involving changing of the PCI RAID adapter cache card or changing the configuration? Note: This does not refer to the PCI-X RAID adapter or cache. v Yes: Continue with the next step. v No: Go to step 16. 15. Use the Recover Options selection to resolve the RAID configuration. To do this, do the following steps: 1. On the PCI SCSI Disk Array Manager dialog, select Recovery options. 2.
3. Are there any service action events that are open? v Yes: Continue with the next step. v No: If the system attention LED is still on, turn off the LED as described in “Activating and deactivating LEDs” on page 93. Return the system to the customer. This completes the repair. 4. Record the list of open service action events. 5. From the list of serviceable events recorded in step 4, perform step 6 through step 30 on page 92 for each open service action event. 6.
v Yes: Continue with the next step. v No: Go to step 17. 13. Have you begun a list of Axx partitions from prior service action events that you processed in this maintenance analysis procedure (MAP)? v Yes: Go to step 15. v No: Continue with the next step. 14. Begin a new list of Axx partitions by copying the list of partitions obtained in step 11 on page 90. Go to step 16. 15.
v Yes: Continue with the next step. v No: Go to step 30. 24. Is the error class recorded in step 23 on page 91? v Yes: Continue with the next step. v No: Go to step 30. 25. Perform the following steps for each entry in the list of all partitions you recorded in step 11 on page 90, except the partition you were using to debug the original problem. 26. From the IVM virtual terminal window of a partition in the list of all partitions, type diag at the AIX command prompt. 27.
32. Perform the following steps for each entry in the list of Axx partitions you began recording in step 14 on page 91, except the partition you were using to debug the original problem. 33. From the IVM virtual terminal window of a partition in the list of Axx partitions, type diag at the AIX command prompt. 34. When the diagnostic operating instructions are displayed, do the following steps: 1. Press Enter. 2. Select the Task Selection option.
v “Activating or deactivating an identify LED using the Advanced System Management Interface” on page 96 Deactivating a system attention LED or partition LED using the management console You can deactivate a system attention LED or a logical partition LED if you decide that a problem is not a high priority and you decide to repair the problem at a later time. You can do this task from the Hardware Management Console (HMC) or the IBM Systems Director Management Console (SDMC).
v Identify LED for a FRU associated with a specified enclosure If you want to hook up a cable to a specific I/O adapter, you can activate the LED for the adapter, which is a field replaceable unit (FRU), and then physically check to see where you should hook up the cable. This is especially useful when you have several adapters with open ports. To activate or deactivate an identify LED for an enclosure or FRU by using the HMC, follow these steps: In the navigation area, open Systems management.
Activating or deactivating an identify LED using the Advanced System Management Interface You can activate or deactivate an identify LED using the Advanced System Management Interface (ASMI). You can specify the location code of any indicator to view or modify its current state. If you provide the wrong location code, the advanced system manager attempts to go to the next higher level of the location code. The next level is the base-level location code for that field replaceable unit (FRU).
Notices This information was developed for products and services offered in the U.S.A. The manufacturer may not offer the products, services, or features discussed in this document in other countries. Consult the manufacturer's representative for information on the products and services currently available in your area. Any reference to the manufacturer's product, program, or service is not intended to state or imply that only that product, program, or service may be used.
This information is for planning purposes only. The information herein is subject to change before the products described become available. This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the examples include the names of individuals, companies, brands, and products. All of these names are fictitious and any similarity to the names and addresses used by an actual business enterprise is entirely coincidental.
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits.
This is a Class A product based on the standard of the VCCI Council. If this equipment is used in a domestic environment, radio interference may occur, in which case, the user may be required to take corrective actions.
Electromagnetic Interference (EMI) Statement - Korea Germany Compliance Statement Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie zur Elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse A ein.
Verantwortlich für die Einhaltung der EMV Vorschriften ist der Hersteller: International Business Machines Corp. New Orchard Road Armonk, New York 10504 Tel: 914-499-1900 Der verantwortliche Ansprechpartner des Herstellers in der EU ist: IBM Deutschland GmbH Technical Regulations, Abteilung M456 IBM-Allee 1, 71139 Ehningen, Germany Tel: +49 7032 15-2937 email: tjahn@de.ibm.com Generelle Informationen: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.
any radio or television interference caused by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Japanese Electronics and Information Technology Industries Association (JEITA) Confirmed Harmonics Guideline with Modifications (products greater than 20 A per phase) IBM Taiwan Contact Information Electromagnetic Interference (EMI) Statement - Korea Germany Compliance Statement Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse B EU-Richtlinie zur Elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG zur Angleichung der Rechtsvorschr
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Einhaltung der EMV Vorschriften ist der Hersteller: International Business Machines Corp. New Orchard Road Armonk, New York 10504 Tel: 914-499-1900 Der verantwortliche Ansprechpartner des Herstellers in der EU ist: IBM Deutschland GmbH Technical Regulations, Abteilung M456 IBM-Allee 1, 71139 Ehningen, Germany Tel: +49 7032 15-2937 email: tjahn@de.ibm.
106 Power Systems: Power supplies for the 9117-MMB or 9179-MHB
Printed in USA