Datasheet

you may be charged for the replacement CRU if IBM does
not receive the defective CRU within 30 days of your
receipt of the replacement.
On-site Service: IBM On-site Repair (IOR). IBM will
repair the failing machine at your location and verify its
operation. You must provide a suitable working area to
allow disassembly and reassembly of the IBM machine.
The area must be clean, well lit, and suitable for the
purpose.
The following On-site Service options are available:
• On-site Service
—
IBM On-site Repair (IOR), 9 hours
per day, Monday through Friday excluding holidays,
next business day response.
• On-site Service
—
IBM On-site Repair (IOR), 24 hours
per day, 7 days a week, 4 hour average response.
Non-IBM Parts Support
Warranty Service: IBM is now shipping machines with
selected non-IBM parts that contain an IBM field
replaceable unit (FRU) part number label. These parts
are to be serviced during the IBM machine warranty
period. IBM is covering the service on these selected
non-IBM parts as an accommodation to their customers,
and normal warranty service procedures for the IBM
machine apply.
Warranty Service Upgrades and Maintenance Services:
Under certain conditions, IBM Integrated Technology
Services repairs selected non-IBM parts at no additional
charge for machines that are covered under warranty
service upgrades or maintenance services.
IBM Service provides hardware problem determination
on non-IBM parts (adapter cards, PCMCIA cards, disk
drives, memory, and so forth) installed within IBM
systems covered under warranty service upgrades or
maintenance services and provides the labor to replace
the failing parts at no additional charge.
If IBM has a Technical Service Agreement with the
manufacturer of the failing part, or if the failing part is an
accommodations part (a part with an IBM FRU label), IBM
may also source and replace the failing part at no
additional charge. For all other non-IBM parts, customers
are responsible for sourcing the parts. Installation labor
is provided at no additional charge, if the machine is
covered under a warranty service upgrade or a
maintenance service.
IBM hourly service rate classification: One
Field-installable features: Yes
Model conversions: No
Machine installation: Customer setup. Customers are
responsible for installation according to the instructions
IBM provides with the machine.
Graduated program license charges apply: No. This
product does not contain Licensed Internal Code or
Licensed Machine Code.
Prices
Product charges
Machine Part List
Description type Model number price
4
IBM BladeCenter 8852 4XU 88524XU $3,849
H Chassis
BladeCenter 25R5778 849
Advanced
Management
Module
BladeCenter H 25R5783 145
Double 30A
NEMA L6-30P
(208V) 4.3M
BladeCenter H 25R5784 225
Dual 32A IEC
309 P+N+G/16A
IEC 320-C20
(230V) 4.3 M
BladeCenter H 25R5785 89
Triple 16A
IEC 320-C20
(200-240V) 2.8M
BladeCenter H 40K9605 99
Serial Port
Breakout Cable
BladeCenter H 25R5811 205
Double 30A KSC
8305 (S. Korea)
(220V) 4.3 M
BladeCenter H 25R5812 219
Dual 32A AS/NZS
3112/16A IEC
320-C20 (AUS/NZ)
(230V) 4.3 M
BladeCenter H 31R3335 1,099
2900W AC Power
Module pair with
Fan Pack
4
IBM list price does not include tax or shipping and is subject
to change without notice. Reseller prices may vary.
Maintenance service charges
ServicePac for Warranty Service Upgrade (WSU) and
maintenance charges
Machine ServicePac
type/model Description part number
8852 3-year WSU, IOR 24 x 7 21P2065
2-hour average response
8852 3-year WSU, IOR 24 x 7 30L9185
4-hour average response
8852 3-year WSU, IOR 9 x 5 41L2736
4-hour average response
8852 1-year IOR 24 x 7 (MA) 69P9385
2-hour average response
8852 2-year IOR 24 x 7 (MA) 96P2104
2-hour average response
8852 4-year IOR 24 x 7 69P9205
2-hour average response
106-161 -6-