Datasheet

IBM United States Hardware Announcement 110-015 IBM is a registered trademark of International Business Machines Corporation
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IBM provides a replacement CRU to you for you to install. CRU information and
replacement instructions are shipped with your machine and are available from
IBM at any time on your request. A CRU is designated as being either a Tier 1
(mandatory) or a Tier 2 (optional) CRU. Installation of Tier 1 CRUs, as specified
in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your
request, you will be charged for the installation. You may install a Tier 2 CRU
yourself or request IBM to install it, at no additional charge, under the type of
warranty service specified below, On-site Service.
Based upon availability, a CRU will be shipped for next business day (NBD) delivery.
IBM specifies in the materials shipped with a replacement CRU whether a defective
CRU must be returned to IBM. When return is required, return instructions and a
container are shipped with the replacement CRU, and you may be charged for the
replacement CRU if IBM does not receive the defective CRU within 15 days of your
receipt of the replacement.
The following parts have been designated as Tier 1 CRUs:
• Battery
• Blank filler
• Cable-management arm
• Hard disk drive
• Hot-swap fan
• Hot-swap power supply
• Lift handle kit
• Memory DIMM
• Memory expansion card
• Optical drive
• PCI adapter
• PCI divider
• Power cord
• Service label
• Service processor
• System label
• Top cover
• Voltage regulator module
On-site Service and CRU
This provides On-site Repair, 9 hours per day, Monday through Friday excluding
holidays, NBD response. IBM or your reseller will repair the failing machine at your
location and verify its operation. You must provide a suitable working area to allow
disassembly and reassembly of the IBM machine. The area must be clean, well lit,
and suitable for the purpose. On-site Service is not available in all countries, and
some countries have kilometer or mileage limitations from an IBM service center. In
those locations where On-site Service is not available, the normal in-country service
delivery is used.
Call IBM at 1-800-IBM-SERV (426-7378) to assist with problem isolation for
hardware to determine if warranty service is required. Telephone support may be
subject to additional charges, even during the limited warranty period.
Calls must be received by 5:00 p.m. local time in order to qualify for NBD service.
International Warranty Service
International Warranty Service (IWS) is available in selected countries or regions.