Datasheet

IBM Europe, Middle East, and Africa Hardware
Announcement ZG12-0119
IBM is a registered trademark of International Business Machines Corporation
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The following parts have been designated as Tier 1 CRUs:
• Operator information panel
• PowerSupplies
• PDU power cord
• Fans
• Memory DIMMs
• Hard disk drives
• Ethernet adapter
• RAID cards
• SolidState Drives
• Cable, ServeRAID M5100PowerModule
• Cable, ServeRAID M5100 Battery
• Cable, SAS BP to BP, 130/155mm
• PowerInterposer Card
• PCIe riser asm
• Cable, DVD SATA
• Cable, Operator information panel
• DVD drive
• SFP optical module
• Cable, power, Fusion-IO card
• Adapter Cards
• RAID Battery (during battery warranty period)
On-site Service
At IBM's discretion you will receive CRU service or IBM or your reseller will repair
the failing machine at your location and verify its operation. If required, On-site
Repair is provided, 9 hours per day, Monday through Friday excluding holidays,
NBD response. You must provide a suitable working area to allow disassembly and
reassembly of the IBM machine. The area must be clean, well lit, and suitable for
the purpose. On-site Service is not available in all countries, and some countries
have kilometer or mileage limitations from an IBM service center. In those locations
where On-site Service is not available, the normal in-country service delivery is
used.
International Warranty Service
International Warranty Service (IWS) is available in selected countries or regions.
The warranty service type and the service level provided in the servicing country
may be different from that provided in the country in which the machine was
purchased.
Under IWS, warranty service will be provided with the prevailing warranty service
type and service level available for the IWS-eligible machine type in the servicing
country, and the warranty period observed will be that of the country in which the
machine was purchased.
To determine the eligibility of your machine and to view a list of countries where
service is available, visit
http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=GCOR-3FBJK2
For more information on IWS, refer to Services Announcement ZS01-0168, dated
September 25, 2001 .
Licensing